Do not rent here. Complete scam. I have been waiting for MONTHS to receive my security deposit and a refund of my rent. All I keep getting told by the ladies in the office is that my emails and messages have been sent to upper management. They will not give me upper management contact information. Ive been waiting since AUGUST. IT IS ABOUT TO BE 5 MONTHS. I ended my lease LEGALLY due to personal issues and they have yet to refund me any of my money. I stayed there for about a week, yet paid a FULL month worth of rent. By law landlords must return deposits/overpayments within a certain time frame after the lease has ended. Which ranges from 14-60 days. If they do not return the deposit/refund on time, state law governs the consequences, which can be as much as 3 times the amount due. I will be taking legal actions. This is ridiculous.
I hereby recommend Chrystal Western Oaks Apartments Manager for her good sense of professionalism, commitment and understanding. I will stay in this Apartment so long as she manages this property.5 🌟 to you Chrystal
Visiting a friend , a/c has been out for over 16 hours , no emergency # . Have been to the office 4 times since they opened , with the promise someone has been sent. At 13:00 management and maintenance were having a BBQ for themselves . 1500 , thinking of calling the city officials to come by
When Calling in for a maintenance request, problem gets fix the same day. Office staff makes sure the problems get fix, they are really nice. when complaining about a neighbor issue they take care of problem asap, property is quite and clean. I am really comfortable living here I for sure definitely renew my lease
I’ve been living here for over about a year now, and I have nothing to complain about. The management is very understanding and is quick to get my things fixed if needed. They give you the first 3 days of the month to pay rent which is nice, and the apartments over all are pretty spacious inside.
Been living here for a while now and I’ve seen some of the negative comments left by previous tenants. New management has been a huge step from the last, better service, quick maintenance repairs and just overall better. Would definitely recommend..
Too bad i really like this apartment since its peaceful compared to my last experience. This place seriously has lots of issues. My A/C is not working. No matter how many times my husband calls to get maintenance to fix it. It will work for a week and then stops working. It still doesnt work no matter how many times you put freeze spray. Second, my bathtub on the second floor is messed up. The handle doesnt shut the water off completely. Water leaks out and floods the bathtub. I believe there a drainage issue here. Also, why are both bathtubs covered in paint?? Paint is coming off like crazy and i can see horrible stains that are yellow and it is difficult to get rid of it no matter how times i clean it. They need to be replaced asap. Last, where are the staff?? We are trying to pay rent, but no one seems to be there at the office. It been happening since this past weekend and the door sign says Closed.
They need to rebuild the entire complex do not rent bad maintenance services. Inside apartment growth a green molded and smell so humidity inside. Bathroom shower tub are old and all they do paint them with paint after you used a rusty ugly color began coming out tearing the tub opening holes inside. I definitely dont recommend anyone to live there is not worth. Dont trust the new management signs because it only managed company change but is still same owner trying to get in people to rent their trashing place all they do covers with colored colors to make it look good and pretty. Just becarfull before moving in....
I have no hot water ..called nobody picks up . I understand that they are under new management but need to get it together. I have lived here for bout 1 yr 1/2no problem till now.What do I do to get ready for work in the early am. 2 am. With no water ?What do I do ? Shouldnt I be notified if they gonna turn water off ? It is in my rent payment for that? I need water!Never been late on rent... And if I am what happens?
Let just say this apartments are beyond the worse ones got my car towed 4 times and i payed my rent on time and they just charged me more for no reason i keep trying to get help but seems like these ladys aiint much of help im very upset and wish i could get my money that they double charge me 💔
The office staff is really helpful, also they get stuff done around the property. Tickets get resolved very quick. They keep the property clean. There has been so many changes around this place!
Have called numerous times for mold growing on the ceiling, and they have not done anything about it , the bath tub and sink paint is coming off , and they have just towed my vehicle because apparently I did not have the parking permit even though I had it on view for everyone to see. If this can be resolved then maybe it would be better. At the moment they are charging me $231 to get my vehicle back and it is all their fault for not being able to see the sticker I clearly had on view, I am extremely unhappy with this place at the moment.
I’ve lived in quite a few apartments in the area and my experience here at Weston oaks has been the best. Everyone in the office is friendly and professional. Though it is off of Burke, surprisingly the complex is calm and quiet.
I Moved in last year before the hurricane and did not have any damage. Never had any complaints really, Manager there I forgot her name I think Doria is really good. Overall a good community.
Diana and Chrystal are always around to make sure things get fixed as soon as possible. They’re always friendly and professional. I’ve been living here for 3 years now and anytime I’ve needed something they’re always happy to be of help.
Been here for at least half a year , it was. Good up to now .they cant even fix my freaking ac , or replace it , I pay 940 a month is it worth it , hell no, paying that much and they cant fix the AC or replace it , no thank you , management dont even care or do a thing about it , Ive already sent out 7emails ,. And why would they respond , are they scared to replace the AC , its not money coming out there pocket , all Im saying is if your looking for a place to go .dont come here , youll just end up regretting being here , I rather go back to Las villas , at least theyd help my situation out and ac would work there , I messaged management nothing .... Very disappointed, on how they take care of people here and Im more than sure others have the same issue as me , my house is 83 degrees and its night time right now. Its 9:22 pm so my house being that hot , its mest up that , thats how theyre gonna leave me , I need to break the lease asap , regret coming here
I been living here for 3 years and it’s been so quiet of course just in the weekends when neighbors do cookout but other than that everything it’s so comfortable the office always answer the phone so respectful and nice never had complaints bout nothing and whenever I need them they came and do their work so nice and respectful I really recommend this property and the one next to it both properties are amazing
Said they had an appartment ready. Went to look at it and well door was wide open with graffiti on all the walls. Guess the former tentant was very unsatisfied. They gave us keys to another unit and again door was opened. This unit had dead roaches on the ground and no icebox or stove. Beware if they say theres a unit opened for you to view or move into.
You better hope nothing breaks because Weston and oak pointe take forever to come fix and lie to you to shut you up saying that they will come fix it. Also its best you get a cat because no matter how clean you keep your apartment you will see mice!
The office workers are very helpful they are on point with my apt when i need help with something as well there on point with cleaning the area and cutting there grass the manager is very helpful when i need help with programs for rent or any othersThank you diana for every help u could provide love the management at the location
On my first experience leasing an apartment ,the leasing agent at the office was very attentive and nice and even spoke English when I told her I didn’t speak much Spanish, I appreciate the assistance from the assistant manager and she deserves a raise
I have lived in the apartments 14 years and these past 2 years With the New office staff has been very nice and helpful if i could give more stars i would
Great place to live! Office personnel are very nice and sweet. Maintenance is top notch and quick to fix any problems!
Very rude,poor unprofessional attitude with people.they dont know how to talk to peoplei would not recommend anyone renting there.Infested with rodent and high problems with roaches..both thumbs down on these very old apartments
They have a rat issue. They look run down and they have a lot of rude residents and the staff is no better. I would never live at these apartments. Theyre nasty.
Been here going on 20 years n out of all managements this one take caare of the customers and the outside of apartments, its quiet and calm.
I’ve lived here almost 6 months and I have had no problems the girls in the office are very nice and if I have any maintenance problems they are on top of it
When applying they were very helpful and detailed with my questions. Lived here for a year and i have no complaints
The staff in the front office were very nice and finished things quickly. Their was no wait at all and were very courteous
I been here for 6 months n I haven’t had any problems! The staff are all nice n understandable..
Great place to live great people on the office always there to assist definitely recommend to live here
Management is very poor ..friend of mine has been WITHOUT A.C since 6/21 and has kids in the home and been calling and calling the answering service since Thursday and no one had came out to fix the issue
Wow...amazing apartments very good management and staff
Staff is always very friends. The manager is always helpful and fast responding
Visitor parking sucks theyre quick to tow your vehicles
Good leasing staff..complex is in need of an overhaul. Badly.
Its probably as gross as the ones next door. I walked through it. Seen dead vermin.
Amazing staff
Terrible treatment from those in the office, they have no ethics, apartments smell bad, full of cockroaches, and they never give you the deposit back. You talk to them, they say that in 5 months they will return it to you, despotic people...
I have been living in these apartments for 2 years now and from day 1 the girls in the office and the manager have always been kind to me, the apartment is clean, the area is quiet, when I have had a maintenance problem, the problem is solved that same day and The maintenance men are friendly and fast.
There are a lot of thieves in the neighborhood. Lately they have broken car windows and taken what they could. The apartments have been the same for years, there are no big changes, that is, if they raise the rent...
You are going to pay for a pool they dont have they never fix anything in the apartmentThey feel up the pool with sand when it rains everything gets covered in mudYoure going to turn off for a pool that they dont have and they dont fix the apartment, that pool that they show in the photo a while ago they removed it and filled it with sand so imagine when it rains everything Selena is full of mud
Super recommended, you live peacefully, there are no problems with neighbors, 100% maintenance and the service in the office is excellent 👍😊
This place is very good since the manager Diana is a good person and helps people, the Latina recommends the place to live and get to rest in peace after work And they are completely remodeling them
The apartments are very good but when something breaks down it takes up to a week for maintenance to arrive
Diana is a very good manager. Very accessible and responsible. He likes to help. May God continue to bless you very much. Thank you.
Bad maintenance, I have had my air not working for 2 days and it seems that it will continue like this for more days WE ARE GREAT
Good service, the area is quiet, in the office they serve us very well, I recommend it 👍😊👏👏👏
Very good maintenance. The office staff are very friendly.
It is a very quiet placeIt is a clean placeThe attention of the staff that works in this place is very warm and very professional”
Or ye little girl has a very nice property, she has been pretty for two years thanks to her very pretty
I recommend the manager, very good service, everything in order, 100 percent recommended.
Clean apartments, quiet, friendly and recommended, all professional
Very nice, clean and the attention of the managers is effective, recommended.
Good quiet service and everything professional at a good price
Very good service I like the attention I like everything everything and thank you
Very good service and excellent staff 👌🏼
Good place, quiet and clean
Excellent staff and very calm
Highly recommended apartments.
Terrible place to live