City Mortgage Group

This family-owned mortgage group honestly made our dream of owning our beautiful home come to fruition! From the beginning until closing we were given such a great experience with their professionalism, attention to detail, and vast knowledge in what they do. Together Jeff and Zach Smith alleviated much of the strain of purchasing a home by communicating with us step-by-step, acting as a intermediary in various capacities, and reassured us through the entire process with their confidence. Additionally, we were given the lowest interest rate, making our decision of choosing them even more solidified.I would highly recommend this trustworthy business and will undoubtedly be choosing them for any of our future mortgage needs.

Did my original home loan through them, then years later Zach helped me with my refinance to lower my rate. Got me a great rate and timed me perfect to get me the lowest possible. Great family and local business, I wont go anywhere else.

To start off, i HATE leaving negative reviews. However, i feel this one is necessary. I reached out to Zach Smith from City Mortgage Group via email, attempting to get approved on a 2nd mortgage. I filled out their online application, emailed over pay stubs, necessary tax returns, etc. Zach did email me back a couple of simple questions, which i answered within minutes, and then crickets. Literally crickets. I even left several voicemails w/ NO return calls, or emails.I have YET to hear a reply from anyone. I understand i was a unique situation attempting to purchase a second home. It was going to be hard for me to get approved. However, a simple NO we are not able to do anything for you would have sufficed. Still nothing to this day, 2 months later.I hear amazing things about City Mortgage Group, yet that was not my experience. Just had to share what happened w/ my situation. On a side note, i was in fact able to get the 2nd mortgage via a local bank :-)

Didn’t process a loan through Zach, but had a few questions regarding a ReFi he was great and gave me direction and information on what options I had. Thankful for these guys!

Staff that knows the market well, but significant room to improve in communication and the interpersonal aspects of home buying.