Township Apartments

Theyre rat and roach infested. From the day I moved in until the day I moved out. Thats all I dealt with. And also knats coming in through the front door and drain. Had rats in the vents. But I had hole in my ceiling from a busted pipe and I had been asking them to fix it several months and they kept on giving me a lame excuse about they have a outside contractor who does that and they have to get in touch with the owner. 4 months and they still didnt fix it. So I moved out. Because theyre trifling and nasty! Id wouldnt let an outerspace alien live there! The owner is a slum Lord!

Dont move here please dont worst management people ever, leaks in the apartments they move you right in, 3 leaks in a month from toilet right in the middle of living room they have cats and insects thats crawling in apartment from big hole they left on outside wall leading into apartment. And that is not even half of it manager does not do nothing but sit in office and listen to everything then tell you talk to the leasing agent about your problems. They take your money and want fix nothing until they ready and half of it would not get fix. Please run manager dont want to talk to you when confronted with problems. I have a lot more I can add

If you’re considering moving here and you have a bit of time on your hands, get comfy and read this.The only reason this review has a star is because you can’t post a review without one. Otherwise, it would be an absolute ZERO. Things finally got so bad that I had to break my lease as I simply could not take being here in this apartment or dealing with these managers any longer. We could talk about the management’s frequent lack of common sense and urgency when fixing issues. We could also talk about their endless attempts at screwing tenants out of their money and abrasive intimidation tactics but, we’ll save that for later.Since living in these apartments, I can’t count how many times I had to contact the office about maintenance on my bathrooms. For weeks at a time, BOTH of my bathrooms would be out of commission which, one would think, constitutes an emergency but, not the Township management. When they finally would send maintenance to fix the bathrooms, I would be nervous to use them as they would be broken again after about 3 uses. This was an ongoing issue that, even in my last days of living here, still had yet to be fixed permanently.Next, the random fees, renters insurance and online rent payments. Truthfully, I couldn’t tell you what on earth the managers were charging us for. There is always some fee that goes up $20 or $30 for no apparent reason at all. The renter’s insurance they provide is an absolute joke since it only covers damages to the *apartments* and not the renter’s belongings. So, if you HAVE to stay here, I advise you get your OWN renter’s insurance so that your stuff is actually covered because living here ensures two things: Your things WILL be ruined and you WILL have to put that insurance to work. The management is going to be apathetic and unmoved so, be prepared to care more about your damaged property than the people that made you pay them to protect it 🙃. Lastly, the managers purposely switched websites for online payments at the end of a month without having enough common sense to anticipate that some tenants might have trouble with the website or that some tenants may not have access to the internet. Because of this, the managers tried to say they didn’t get my rent payment on TWO different occasions even though they ABSOLUTELY DID and to make matters worse, the second time, one of them came banging on my door trying to intimidate me with an eviction notice saying she never got my current OR PRIOR months rent knowing completely well that she had. I had screenshots and receipts to prove it, so that was shut down completely.This isn’t even half of what I had to deal with and, if you read all of that and still came to the conclusion that you have to live here, then good luck to you.

I wouldn’t even call them office managers at this point. I’ve been moved into an old meth lab my first day. With no papers no mailbox key and everything looked trashy. They got me new room but they didn’t fix the a/c till 2 weeks later. They extended my lease without my knowledge. And they want to charge me for stuff I shouldn’t be charged for. The concrete guys they hired were cutting concrete without water kicking up silica dust (a carcinogen) into the air all over the complex. Worst first apartment experience and that’s not even 1/4 of the problems I’ve had with these people. Very unprofessional. Goes without saying, but DO NOT LIVE HERE!!!

This place needs to be shut down!! This is the WORST apartments I ever lived in. One morning I witness a FULLY grown RAT run Across my kitchen floor my soul left my body in disbelief it felt so demoralizing. I went to the front office the lady there acted like she didn’t care and was told the maintenance couldn’t come until AFTER lunch which was at 12? NO URGENCY WHAT SO EVER..I called and called because even after 12 NO ONE showed up !!! The next day I called and it’s like they knew I was calling and ignored every call !! So I went to the office (Saturday)Same lady told me maintenance doesn’t work on a Saturday, WHAT? I informed her how they we supposed to fix the holes yesterday (Friday) she said they were busy fixing ac and cutting grass, finally she said she will get them to come down,(NO ONE SHOWED) now I have to wait until Monday. They beg for the rent money on the 4th of every month and if you don’t have they threaten a eviction right away (expensive apartments) the quality is CHEAP) only because you can’t get approved for nothing else in the area bet these rat And roach infested apartments. 150$ LATE FEEThey add on extra fees that boosts your rent up 137$ for fees they don’t even manage like pest control??? Really. Roaches everywhere.They take advantage of poor people with bad credit. They only care about money! They could care less about your safety. I work 6 weeks on and 2 weeks off, I’m barely home.I’m so scared to go in the kitchen now cooking or using my fridge is nonexistent. Don’t live here please! They try to pull you in with that 399 special! I will be going to the Better Business Bureau about them! This is my first and LAST year forced to continue my 13 month lease!!Owe by the way if you want to get out of your lease that’s TWO months in advance..

This is crazy!!!!! I cannot believe how someone can actually live in these conditions. I have been calling the office and going in person to speak to someone about having my apartment infested with RATS! I have seen about 4 and there is no telling how many more there are in the walls…. I cannot use my kitchen, there is rat SH$t every where!!!!!!! They come into my room at night. They said they have fixed this issue about 3x… it’s been about 3 months in and I am still living in this condition. I just got over having an infection, and if I don’t get the help I need (because at this point I’m being ignored) I will have to find some other way to fix this issue. Not the type to make reviews like this but this is disgusting 😡 (in the pictures you can see a rat jumping from the counter down on my blanket holder.). These rats ate all the food in my pantry, and ate my $400 hand bag!!!!! Full of holes!!!!!!!!!! I hope someone might fix this problem soon, so that I don’t go further into things. The department of health and human services will be contacted 👍

Daniela and Beatriz are awesome! They helped me get the perfect apartment for my family!!! Totally recommend living here it’s so calm and safe ❤️

So we’re living where there is a busted pipes somewhere in the wall that every time a toilet flushes it over flows into the ceiling and light fixture below it .. so it is now dripping shit water into a trash can below it. Personally I don’t think that is sanitary or even livable. I’ll let you decide.. here are the pictures…that light fixture is leaking water..So it’s been 2 days since I posted and a week and a half since it started.. it should have never started in the beginning… we’re in a 3 bedroom 2 in a half bath .. the master bathroom cannot be used because it will flood onto the floor because they took the glass off the light fixture….and possibly cause a fire.. so we’re just waiting… these are slumlords they don’t fix anything and they don’t care !!!!!!!!!!!!so we just realized there is holes in the stove.. OH AND THEY HAVENT FIXED THE LIGHT THAT HAD SEWER WATER IN IT!!!!!

Talked to the Manager Danni, She was very nice, showed me around and made me feel comfortable was looking for a new apartment and the ones Danni showed me was very nice and super affordable.

Great place to call home!! Love how everything is well maintain, office staff is always so helpful and the parking management does a wonderful job keep cars that don’t belong there out!!!

I recently moved here and I love it !!! Beatriz really helped me and made the process so wonderful, she is great ❤️ I totally recommend moving here

I have lived in township apartments over a year and I just renewed. Thank you Danni for always working with me you are the best

Excellent Customer service, Absolutely love the promptness for service calls, Great community of neighbors. Clean environment 👍🏿

Great customer service! Beatriz is wonderful, she has made the moving in process amazing !

Moving into Township Apartments has been fantastic. The place is great, and Brenda and the staff have been incredibly helpful. Their assistance made settling in effortless. I already feel right at home here. Township Apartments is definitely the perfect choice for me.

I wish it was a way to put 0 stars. This was the WORST apartment I’ve ever stayed in. I was in unit 3802, and from the beginning I regret moving here. They was a second chance apartment and I was in desperate need of a home for me and my son. The carpet was dirty and had tons of patches that looked as if pieces was cut out and replaced, the toilets was filthy! Dried pee everywhere and there was gaps in between the carpet and floorboards that let bugs into the unit and a HUGE wasp infestation right by the front door that was never taken care of. Not to mention MOLD. yes MOLD. my 4yr old son broke out with the worst fungal infection due to mold IN THE CARPET! And the leasing agents REFUSED to move me to another unit. So I refused to pay rent! 2days before I was going to move out Hurricane barrel hit Houston and the whole unit was FLOODED. Which I was told by leasing staff that the unit NEVER flooded in the past. I am currently seeking legal advice and plan on filing a lawsuit. No one should ever be allowed to live here!! STAY AWAY FROM UNIT 3802!!!! I also have pictures/ videos of the unit on my TikTok @onlyy_Kiix

I AM WARNING YOU DO NOT AND I MEAN DO NOT LIVE HERE UNLESS YOU WANT A CONSTANT HEADACHE. The office will say come to the office to talk when we’ve called, been up there, and have sent various emails for EIGHTEEN days. When I say all they do is lie, manipulate and go home, that is all they do.Our building has been out of hot water for 17 days, we are suspicious of mold growth, the pools have been closed and majority of the time filthy. The water and mold is what really gets me thoughI don’t expect a response from anyone from corporate because it doesn’t exist. However, I do want you to know what you’re getting into with this apartment. By far this worst place I have ever and I mean ever lived.

DO. NOT. LIVE. HERE.TAKE THIS AS YOUR SIGN NOT TO DO IT.I am convinced that all of these good reviews are made by people who don’t actually live here to reflect positively on the business. It has to be fake because there’s NO WAY.If I could give zero stars, I would! This is hands down the most disgusting and pathetic place I’ve ever lived. The management and office staff are useless, not helpful, don’t return calls, and never give answers to questions you ask. The maintenance staff puts bandaids over problems and nothing ever actually gets fixed.The first few months living in my apartment there were RATS running around my kitchen and how was that resolved? Maintenance came by and sprayed some kind of foam sealant inside my cabinets rather than addressing the problem.There was water leaking from the ceiling in my bathroom and it created a hole in my ceiling. Maintenance came, tore open my ceiling, claimed they couldn’t find a leak, and left a GAPING HOLE IN MY CEILING FOR TWO MONTHS, forcing my family and my one year old son to be exposed to mold and whatever other disgusting things were up there. Finally someone came to fix the ceiling. Not too long after, there’s another hole in my ceiling due to a leak that maintenance claimed to not be able to find.The air conditioning doesn’t work. Bedrooms are easily 10 degrees hotter than the rest of the apartment regardless of what temperature the AC is on.The floors are made of cheap tile and within less than a year of living there, the tile started peeling up in my living room and hallway, leaving half the floor exposed beneath the tile and making everyone trip over it. We were told it would get fixed and it never was.The giant mirror hanging in the dining room? Yeah, it randomly crashed down and shattered all over the place, exposing the crushed roaches and mold behind the mirror on the wall. Management said that they would come take measurements to order a new mirror for us. Never did.Roaches everywhere. Literally everywhere.The pools are never open.The dumpsters are always overflowing with trash, but they wanna complain about making sure you keep your patio perfectly tidy.Cops are always showing up around the complex and I’ve seen multiple people get arrested and dragged out of their apartments.No 24/7 maintenance. They claim to have an emergency maintenance number. They don’t. It’s a bogus number. Literally a fake phone number. My apartment flooded on a Friday night due to backed up sewage (as you can see in the photos) and nobody fixed it until Monday afternoon. When it rains, literal human waste flows out of the side of the building and onto the sidewalk. Literal raw sewage. That’s what was backed up into my apartment. All into my toilets, bathtubs, and ALL OVER MY FLOORS IN THE WHOLE APARTMENT.This place should be condemned. It’s disgusting and pathetic and moving out was the greatest choice I’ve ever made.

If you are out looking for a good place to live then Township apartment is one of them. What I love about Township apartments are many including our best maintenances who are always fix anything broken in your apartment. Not forget our friendest apartment manager and receptionists namely, Danni, Brenda, and Marlene. You feel welcome when you enter the leasing office, they treat you with high respect and theyre always there to help. I have been here for over five years and I am happy to be in this apartments. Believe I hardly put three stars for anything please me to rated, I am telling you I am happily dropped five stars on here.Thanks

I absolutely don’t stay here and would never stay here, but my boyfriend does… this is his second time getting his apartment broken into. This is ridiculous… he has several broken appliances or non-working appliances like his stove… and water leaks… these things have never been fixed even after making several work orders online. This is the worst place to ever live. He should not have to finish out his lease at this horrible place… he does not feel safe. Actually he is not safe even with having an alarm system. This place does not even deserve a one star.

Went by Township Aparments last week after struggling with many other properties. Marlene was kind enough to assist me and qualified me for my apartment. Along with discounts specials she really went beyond 🙏with her help. Ask for Marlene great customer service. 👍

As of 2023 they have changed owners and it was a hot mess. Billing was never ready by the first. Pool was rarely opened, photos are misleading and no gate. Honestly they look like hood housing now, trash over flowing, trash on patios. Several unit fires over the years and leaking plumbing in several units. It’s a place if that’s what you need but expect a headache to come with it. They have been on the news and grizzys. You can never contact corporate because they simply don’t exist. Best thing is they have coffee in the office that’s about it.This is second time living there and about my third lease but after this recent take over I moved out and paid my last month just to hang the luxury to be at a better property. I gave them a sixty day notice and they gave a hassle to fill out forms for My rental verification. When my AC broke they were notified as I had a newborn and no urgency was mad but I wasn’t surprised. They’re maintenance team blame me for a leak randomly that they couldn’t find when it turned out. It was the old piping in the building that the whole thing needs to be replaced in the downstairs unit but that’s a different story. They are not licensed to do probably half of the job so they try to do. roaches are there but if you know what you’re doing and take care of them, it won’t be a problem. Not a quiet community at all, drama and selling out in the open. Again, it’s a place to live. If you know how to do your own maintenance.

Working with Township Apartments has been an absolute pleasure! Spring Painting has the privilege of collaborating with the property manager, Danni Huerta, who has made every step of the process smooth and enjoyable. She is a true professional, always approachable, and proactive in ensuring that projects run seamlessly. Her clear communication and attention to detail have been instrumental in making my job easier and more efficient.

Update: things are still awful Dannie and Brenda are always playing games. I’ve asked for the corporate email numerous times. saying time and time again they “don’t know” . What managers don’t know they’re corporate numbers? I’ll be reporting GOAT MANAGEMENT AND THIS apartment to the Better Business Bureau.Update: things are WORSE. We have been by the office called etc with no resolve. The newest thing is mold in the ceiling !!!!!! Instead of cutting it out and replacing they painted it over it. They LIE. I’ve been asking for the corporate number, “we don’t have one.”please do not move here. See the below paragraph for the other grievances.We have been living here 3 months and it has been the worst apartment I’ve had . Maintenance is a joke. The office literally will lie and say people are on their way. No one will show up. We moved in, and several things needed to be fixed half got fixed. Half never was addressed. For example, our storage room had a broken latch, we’ve asked since May for it to be fixed, guess what, it’s still not. Our AC is knocking and making a noises, literally keeps me up all night. It took 3 weeks to get an our post office key. We are supposed to be on a rotational pest control schedule, they come 1/4 of the time. I’ve complained about fleas from the cats that the neighbor keeps feeding, nothing is done WE HAVE TOLD THEM ALL THESE COMPLAINTS VIA PHONE and in person , STILL NOTHING. The below picture is what occurred after maintenance “fixed my sink”. Why would you destroy something and just leave it? I would avoid the headache here.

Truly horrible, lived here once and couldnt get out fast enough! Roach infested Black mold everywhere, and all they did was paint over it! Horrible office people who lie about everything! Save yourself the headache and your health and look elsewhere in houston! Hell rent a hotel by the month would be better than living here paying ridiculous prices!!

Brenda was so helpful the office staff is awsomeWe moved in and maintenance staff was here to repair some of the items the next day. Very knowledgeable and friendly. Thank you Wilber. Still one very important issue to address but both my husband and I have received updates via email and when I contact the office they too have an update for us. So far things are going well as new residents.Update: important issue resolved. We have hot water. Less than 24 hours from reporting. You cannot blame staff for equipment breakdown. You can only point fingers if staff does not address timely. In this case they certainly did everything possible to call in the experts to replace the boiler! Thank you to the staff at Township Apartments! Awesome teamwork!!!!

I dont understand how people say that the administration is friendly if they are the rudest people I have ever seen in apartments. You try to call the office to resolve a problem and they tell you come to the office, we all work, we dont sit in an office hanging up the phone on callers like the woman who works there does. They make extra charges for everything and it is infested with cockroaches and the air conditioners never work as they should. Think carefully before moving because there are better ones and at the same price

Love the girls in the office and the maintenance guys they do a great job

They are amazing if you let them know in advance they will work with you

Close to stores. Lots of shopping within walking distance. Nice staff and maintenance people.

Its a peaceful & quiet place. They take care of maintenance quickly & the staff is very nice. I would recommend. Its also close to so many stores and right off the freeway.

Beatriz is woderful, she helped me out so great when i moved here

Roaches everywhere. Circuit breaker problems constantly making the AC stop cooling. Roof and wall leaked everytime it rained for the first 2 years we lived there and it only got fixed after the upstairs floor started to separate from the wall and dropped 2 inches. Carpets were pieced together rather than replaced after all the water damage. Mold formed in closets and ceilings and their solution was paint over it rather than fix it now that the water leaks were repaired. Had to threaten legal action to get any of this done. Management companies changed 3 times during my stay, but the horrible staff that refused to do anything just rotated out with each Management change jumping from one company to another. Plumbing also was constantly backing up. Sinks would spontaneously eject sewer water into the place because neighbors pouring grease down their drains. Former managers husband would sit in parking lot and blast his bass as hard as he could. And the pools were either in a constant state of repair from tenant damage, or nasty from not being maintained.

Save yourself money, time and a nightmare experience. I have lived here for two years and since the new owners took over in Sept 2022 the property is going downhill. They absolutely refuse to address simple issues like back flooding in my washer connection, leaking roof, moldy carpet smell and in the HVAC, and my water bill keeps going up. It’s $160 this month!!!! JUST FOR WATER!? And they wonder were the mildew smell is coming from. These places need to be condemned. Can’t wait to move out.Reply to owner comment:Yep. Been there multiple times about it. You won’t show me proof of charges and your so called “corporate” that keeps all your records is not reachable. You have no answers - only excuses.

I want to take the time out to give a review. Township may not look like much on the outside but the inside, well let’s just say I’ve been able to call home and we all know home is where the heart is. The ladies in the leasing office are friendly, helpful, and very caring. I’d recommend Township to anyone any day 😊🤗

My KIDS and they mom and I have been staying in the Township Apartments for 2 years now. Last year or during the freeze idk but a pipe bust and started leaking, at 1st it was nothing. WRote it up and told them about it. They never came!! After a couple months it got worse but they finally came and did something. At least we THOUGHT! They cut a hole and covered the leak and left the hole coverd with a piece of cardboard for another month before finally coming to repair the hole. By that time the leak had started up again but it wasnt as bad. Didnt even notice until a week after the fixed the hole.It stayed like that for 8-10 MONTHS and grew to this point. We never used these cabinets because we didnt have anything to put in there and plus the leak had mad them look weird so we rarely opened them. This entire time my kids have been sick on and off and on and off. Staying home from school and daycare almost every other week! Emergency room visits. Throwing up in they sleep. All kinds of stuff. Any respiratory viruss or sicknesses they have pretty much had them over this time.This is BLACK MOLD! They arent even switching out the other black mold left behind on all the other stuff in here. They just came here today and and removed all the cabinets and dont plan to finish until Monday!!! MONDAY!!! My kids are expected to live in these conditions continuously and they dont care. rent is paid! They put me out and wouldnt talk to me since Im not on them lease. But my kids are. Im seeking assistance anyway possible.They suggested we get a hotel! Arent compensating at all. Not offering any assistance! If I could move out I wouldve done it already but Im fixing my credit and so is she. Its hard enough to find a place in these times but thats beside the fact.less

Township Apartments provided a wonderful living experience. The management was excellent, ensuring a seamless stay. The complex was well-maintained and offered great amenities. Highly recommend! and thank you to Dani!

The Fee to Apply is $50+$150 higher than nicer/newer apartments and so is the rent, and the moving ready apartments are unacceptable, gross, and depressive.You’ll be happier else where trust me.

I wouldn’t recommend a dog to live here !!! The office staff are scammers the rent increases every month. Maintenance staff don’t fix NOTHING . I have water leaking in my home that’s causing mold that we constantly have to get treated . , OH and the water is brown !!!

I have been living in these apartments for the past 3 years. Their customer service is excellent, they really go the extra mile to meet each residents needs. They greet you with a smile and a attitude, I definitely recommend these apartments if you really want to feel like home and your kids felt welcomed.

My sister was out of town and came home to her apartment flooded. They called her a week before she came home telling her the problem. They let this stuff sit a week. When she can home she had no where to go and they didn’t offer anything. Lucky I’m here we don’t have any family here. Just moved to Houston. She was displaced for two weeks. She lost everything and they didn’t offer to cover anything. She has Rental Insurance through the apartment place, but has been getting the run around. The insurance company only wants to deal with the Leasing Office which is strange because she is the one paying it. They patched up the holes but never changed the carpet. They left all the garage in her front door and made her take it to the dumpster. She held her rent payment until they fixed it. They served her eviction papers. She still has not received any payment and the carpet has not been changed. DO NOT MOVE HERE! They are friendly at first but if you have issues they will not fix it on time.These are the pictures I recorded and took myself.

They are some some nice ppl there working 😜

Good place to live! Only complaint I have is they will tow your car at the drop of a hat with no warning.For example, my second day living here I accidentally parked in a reserved spot (it was dark and the reserved spots, labeled in black paint, are randomly scattered throughout the parking lot). Long story short, when I woke up in the morning 6 hours later my car was gone along with the $350 it took to get my car back.I understand being towed for being in a reserved spot, I just wish I would have received a call from the complex to give me a chance to rectify the situation as me parking in that spot was completely unintentional. Needless to say, that was not a very warm welcome to the complex.Same happened a couple days ago: got towed with no warning, this time for being parked in reverse. (I will add that the car no longer runs, and was in reverse because it was towed from the mechanic to the complex, and the only way to get the car into the parking lot was in reverse). The complex didn’t know these details, but again, a swift record check and they have my number; a quick call would’ve fixed everything.Apart from that, management is professional, courteous, and respectful... these characteristics are especially seen in Abby. Abby was incredibly helpful during the move-in process and has continued to show she cares about the well-being of the residents.Again, very good place to live. But would be much better if they reached out to their tenants before doing something as financially burdening as getting their cars towed (as I have now paid more money getting my car out of a tow yard than I have on rent)-Michael R

I use to love these apartments back in the day. But hate to see that the up keep, to these are not very well. My friends cant breathe very clearly, and I can see their health going down. Hopefully they find another place quickly. All I can do is pray for them.

Ive had my A/C fail 5 plus times and Township takes days-weeks to fix. I get no update /status on whats going on with the Unit. The unqualified manager Dani treats you like youre an inconvenience to her day. (ofNon-working) Ive had a bug infestation and they have not helped with it.i can go on and on with these new people who are occupying the Township apartments office. I miss the old management group.

Marlene and Brenda gave us the best customer service and their care for us to get an apartment. They went out their way to give us the best customer service and options we were able to pick out a good one.. Thank you so much for your help and support😇

I currently reside in the township apts today and i got 6 more months of hell living here unfortunately!! Since the day I moved in Ive had very bad experiences. The management is ridiculously unprofessional they dont try to take care of the residents that live here cuz I hear my neighbors complaining about the same things. I HIGHLY recommend not moving here unless your okay with fixing everything wrong with your apt yourself. FYI they have boys that reside here that try stealing cars and they know about it and do nothing about it. DO NOT MOVE TO THE TOWNSHIP APTS.

They are not the best apartments, however you get what you pay for. I will say that I felt very safe living there. My only real complaint is that when I first moved in, there were roaches everywhere. I highly recommend purchasing Borax. That stuff works like a charm. Also, maintenance takes forever to fix the problems. They will eventually get to you, it just takes time (several days later). The buildings are older, but very spacious. I lived right by the train tracks, so expect to hear the train go by several times during the night. Honestly, I got so use to it that it no longer interrupted my sleep. I never had a problem with management or any of my neighbors. I was paying $947 for a 3 bedroom townhouse...not bad!

I currently live in these apartments. They are very spacious, my neighbors are kind. These apartments are very cheap to live in for the amount of space you get. Yes the maintenance are slow to repair but the eventually get it done. The office staff I believe they do the best they can do for there residents. We all have to understand these are very old apartments. I would recommend these apartments if you are dont have a lot of money. Just to mention Andy is great in the office.

Marlene is courteous and professional and helped me to set up my new lease at my new place efficiently.

My five stars goes for Ms.Abby in the front office. She was so helpful with the moving process and still is when I have a problem. She has good customer service and is friendly. If you find yourself there, go with her she is the best.

Had an issue with the towing but the management helped me to retrieve my vehicle without a cost or problem. Ms. Danni, Property Manager was awesome.

The apartment manager Danni was very helpful and assisted all issues I had, and also Brenda is awesome and tries to help me with what she can and is very friendly. Very friendly staff.

I have been living here for 3 years and it has never been better. Karina the manager has been doing a great job. She keeps her words and she is professional and super nice. Township keep up the good work!

Ive lived here for 6 years and Im moving ASAP!!! Maintenance requests are not handled properly and now they have added additional fees to our bills without advisement. So youll pay your rent plus an additional $150 in other utility fees. Youve been warned. Do move here!!!!

I must say at 1st we started off on a rocky rd due to the leasing person gave me all the wrong information and false Hopes.After I spoke to the manager Karen about the situation, and the issue that happened...she immediately handle it ,very professional, my she assured I was well taken care also Victoria. ..these ladies rock .....now Im officially signing my lease today.

Overall this place is run down and old. Never had so many issues with maintenance since I been here. Takes almost a month to get anything fixed. Then when you ask for corporate number, she said she didn’t have it and hangs up on me. Unprofessional staff. No reason to go 3 weeks without a working kitchen sink and no one cares here. They had an excuse for every time I called as to why it ain’t fixed!

Amazing customer service! The girls in the front office were incredible helped me with all I needed. Super clean and neat office as well

Awful weed problem it reeks of weed from building 4000-4200 the whole block reeks and the office does nothing about it not everyone enjoys the smells

THE WORST PLACE EVER!!!!! Claim to have clean buildings when its not true....everything is painted over. Lots of bugs and roaches coming through the door sides. Rent will change whenever they feel like it. Plumbing is the worst. Maintenance will take 2 wks or not even show up to fix whats needed to be fixed. Office employees will tell youll have to wait because Ive put in the work order or well I cant tell you now. The only clean place that is clean and probably a little up to par is the office. This place has the WORST CUSTOMER SERVICE. The employees are rude, unprofessional and dont care about their tenants well being. DO NOT EVER THINK OF LIVING IN THESE APARTMENTS OR TOWNHOUSE.

Abby was totally awesome!!! We needed to get our son in an apartment in very short notice (as in that day!). Abby went above and beyond walking him through and pulling multiple strings to get this done. All the time with a very pleasant demeanor while single handedly taking care of multiple tenants with needs. She is a total superstar!!!! THANK YOU ABBY!!!

Thank you very much to Danny And Karina , ever since you guys took over management things have been so much better. I had a rough start due to previous workers but you both work your hardest to make things better for this apartment complex!! :) awesome improvement!!

Do not make the mistake of moving here. Not only will they hit you with unannounced additional fees for whatever they deem justifiable; they might just send you your final bill through the mail and when you dont receive it, not even bother to take the time to send you an email giving you a heads up its past due, before handing it over to a collection agency (even though every other bill was paid on time). What a terrible experience.

Thank you Marlene, you have wonderful customer service! You answered all of my questions and helped me out so much, I recommend anyone looking for an apartment you come ask for Marlene she’ll make sure to take good care of you!

Shout out to Brenda an angel put on earth to assist in my story. She made moving in so easy. I love my new place.

I have hopes for this place now that we have a new leasing manager on board.i met her a couple of days ago and she is awesome.i have been here since 2012 and there was alot of maintenance needed for my place,and has not been done. and ever since she has started her tenants has been a priority and actually getting things done.

Wow they delete my previous review? Why? This place is terrible! Office associates terrible!Manager never calls back! So glad I didnt proceed with them! Always getting different stories . Deposit was sent back thank you! Feel like you should refunded everything THIS WAS TERRIBLE EXPERIENCE

I’m not a fan of giving reviews but honestly worst place...1st. My car got paint all over it from on side and no one saw anything I complained about they said it wasn’t they’re problem2nd. My husband truck got broken in and once again the apartment complex didn’t care3rd.the apartment building next to us got shoot around 2 am.4th. People living infront of us always screaming and fighting in the middle of the night like we don’t have to wake up early in the morning5th. They charge for pets control been here a year neveer ever in my all year see them coming or trying to do something about all those nasty cockroaches6th. Pool maintenance it’s horrible little glass on the pools and bunch of trash7th.few time when I try to pay rent and go to the office either they’re on break? Or close when they have there working hrs right on the door 😒 and tried to charge me for late fee for being close on they’re working hrs.We have a baby on the way almost due we don’t really have time or money to be spending on fixing our cars and plus all this craziness around definitely moving out as soonest the lease its over. We asked them to brake it they said insufficient information to prove it’s necessary to break it... like risking a baby life isn’t enoughOh and in case you don’t believe it I have pictures of everything wouldn’t mine showing them i have the picture from the paint on the car in the parking lot paint on the floor too my husband truck and the police report. Everything!

I presently live here. They made us pay 787 for one bedroom this month while we used to pay 729 every other months. The bill change every month, were not getting what we are paying for. Every thing needs to be repaired all the time, even the AC. So, if youre planning to move here, think twice! !!! The place is dirt, full of mold and old apartments! !!!!!

Ive been living here a year and a half never in my life I feel so safe leaving nowhere else cop Patrol the property once a week probably ..you live literally behind police station you can probably leave your car unlocked nothing goes missing.. everybody so nice there if you have any problem..

This place is infested with rats. Management isn’t helpful about this matter. Several emails have been sent to them along with pictures of the damage these rats have caused. No response back until confronted about it and get told they’ve seen the photos. Highly unprofessional people working here. DO NOT MOVE IN!!!!!!!

DO NOT RENT HERE murders, rats, roaches, take your pic. if you dont care about your safety then go ahead...

Township Apartments has been my new home , I struggled the moment I moved in due to the covid19However , Mrs KARINA has been very helpful, understanding , she’s worked with my Rent , my job cut my hours and yet she’s been working with me . It’s not a luxury apartment complex but I would rather live in a community where they have friendly , enjoyable staff , Abby is such a sweet lady very humble 👌If you are not looking for a luxury home but affordable, spacious and good office staff , I recommend to check this community out .#onehappycamper 😁

Apts will hold you accountable for having former tenants that has been evicted on your property. Maintenance do not respond in a timely fashion. When I first got the apt on day one I had a major roach infestation and had to repeatedly complain and all they did was take a hundred dollars off of my next months rent and told me I had to bomb my own apt. I moved my belongings in that morning and when I returned that evening roaches were climbing all over my bed and walls. Roaches were all on the kitchen ceiling to the point they were falling on my head. Roaches somehow got in the refrigerator and I would constantly see them smashed between the inside door of the refrigerator. Roaches would fall on my head while cooking and covered the new food I had bought. Apt complex did reimburse me for my food and for the products I had to buy to get them out of there. But reimbursement went towards next months rent. So it actually didn’t really help. The lay made sure they would benefit from the money. Roach problem calmed down but never went completely away. Pest control is suppose to come every other Thursday but only came once the entire time I lived there. My vehicle was broken into and was severely damaged due to someone trying to Hotwire it. Rent varies month to month. You pay automatically for pest control once a month but they rarely ever show up. Patio ground is completely broken up and very old looking. The price is definitely not worth the apartments. The only upside is there are a lot of places in walking distances. Wingstop, McDonalds, Family dollar and more. I had to utilize this when I had to junk my vehicle due to it not being able to be fixed. The staff in the office do not care about the tenants whatsoever. Worst place to liveThey also keep the pools very dirty. I got cellulitis from swimming in there pool and went to the hospital and was prescribed antibiotics.There are way better apartments than these.

Very friendly and I appreciate for them for letting me use the printer very sweet and professional

The staff is great especially the manager danni. She is very fair and goes above and beyond to help us. Thank you township staff

I lived here for 2 years and I didnt have any complaints! The management staff here are very friendly and accommodating!

If I could give -100 I would I really hate it here and ready for my lease to be up my apartment always floods due to the neglect of a weathered strips …I have been asking for help for the past month or 2 and still dealing with the same issues please don’t move here run and don’t ever look back this is sad and frustrating not to mention I been asking for pest control and still nothing the roaches are out of this world and I’m over this place please listen when I say do Not move here ………ps last time it flooded a lot of my things were ruined and I called the renters insurance company and they only insure damage to the apartments🤬🤬🤬🤬I’m back it is now dec24.2022 we have no electricity or heat not due to the freeze but due to power circuits burning out . I asked the manager if she could reduce next months rent if I have to get a hotel she stated to the Maintenance man in Spanish she will call me later we’ll here I am 3 hrs later and still no assistance not to mention I have a 2&3 y/o freezing because I’m to afraid to use my rent money

Management is one sided. They do not take care of their tenants. Takes at least a week before a maintenance issue is resolved, only for you to need their services for that issue again in the near future. My hot water has gone out at least 5-10 days since being there for only 6 months.Most popular phrase used in the office, Well get someone out there right away, yet thats untrue

I am sorely disappointed with my experience. I am due a refund, been waiting over a month for my money and cannot locate the corporate number for these apts in order to get my issue resolved. Lets just say that my experience with the whole process was horrible and as a result I spent additional monies due to the procedures not being fully explained to me amount other tho hs. Does anyone have the corporate number? Wonder why the corporate number is not easily accessible like all other complexes . 2 thumbs down!!!!

Big mistake moving into these trashy apartments. Everything was broken .& Filthy..maintenance never comes and fix things .they charge you a pest fee when the apt has lots of roaches. .if you want a parking space you have to pay.. if you park in a visitors spot they tow your car as soon as my lease is up Im out of here.these nasty apartments need to be condemned ..

Dont try to come visit your aunt or anything. They Dont even care about visitors. Towing cars back to back, repainted parking lot took all visitors spots away. So once youve been inside by a family member and come outside and car is gone. I never been through that. My family that live here hate this place and everyone else i talk to that live here. Overall they deserve half of star

Infested with roaches! you have to call after 3 times they come to keep being added on a list otherwise you pay 15 a month for nothing... Also they look nothing like the pictures you see the staff seems to not care at all about the people who live here its quit sad honestly and yes the buildings are very old

Love my apt!! Feel free to use me as a referral

How do you give negative stars? I only gave 1 because it wouldnt let me post this without an star. When i first moved in the bottom ice box door didnt work it took over an month to get it fixed. June of last year my ac stopped working it took 3 days to fix not to mention i worked in a warehouse so i was already hot when i got home. They have an bad roach problem when i moved in the only came to exterminate once. I kept calling and calling, but they never came. The roach problem got so bad that i couldnt lived there anymore i had to break my lease

The management is responsive and mean what they say to residents.The whole are is bright almost like day time, it very refreshing to have people who are true to their word.Thanks a million!Please keep the good work you have started.

I’ve lived here for 5 years and in the 5 years of being here I’ve only had 1 major problem but like all apartments nothing is perfect, but here they do work with you and try to resolve issues as best as they can.

Omg ! The staff is awesome at Township The new manager, gets my work orders done , Danni is doing a great job at Township with keeping up with her residents.

The office staff is wonderful.Brenda, Marlin, and Danielle always give great customer service.

This is like the 7th time, undocumented, that i request for my stovetop to be fixed. Ive gone to the office and tell them, reuquested online, spoke with the manager. And still they patch the stovetop at #3303 and it keeps needing repair. The last time i told them to replace the oven, they said they needed a trail of times theyve fixed it. Of course not all the requests were added to the record. This is just the stovetop issue to begin with.

This place needs major improvement the apartments need to be updated badly the office has major communication issuesGot a call the day I was suppose to move in that my place isnt ready even though the move in date was already pushed back a week the young lady I was working with was out sick an no one including management thought to go over her move ins etc I had to pay out of pocket for a hotel over night after I explained that I had no where to go with my four children they didnt seem to care called Corp office left several messages with no return call to date my sinks are leaking the closet doors dont match they were broken before I moved in have asked for them to be replaced with no answer back from management the plugs are loose in bedrooms just Dont move here

Every time I think things will get better they don’t a lot of people are moving out because from what I can tell they are inhumane and that says alot I would not recommend this apartment to anyone especially if you have kids please save yourself from a stressful situation

I am very happy and thankful Ms.Abby is friendly and helpful. she gave me great customer service. Hopefully she can get a promotion for having great attitude towards customers.

My twin sister and I just moved in and everything is great here. The staff are amazing and very polite. We highly recommend this place to anyone.

Im so happy with my new apartment and with the staff inside and out of the office Daniella was very helpful and attentive with my move I definetely recommend to move here.

Just have to say it I’ve been living there for a few months and just this past month I’ve seen some changes with the property and leasing office is providing great customer service when I need a work order or sometjung very Helpful great job ladies danni and karina you are making my stay feel safe and comfortable

Im so happy staying here everything has gotten better and daniella is so amazing thanks to her parking is no longer an issue now i can find a parking spot right infront of my aptUpdate i have been here for a little over 3 years and i have to say im so happy Daniella is back with the new position of the property manager shes the best and always very understanding and caring the change of management was need it and has been great so far im very happy with the new management company and the manager

My sister been living here for about a year now super quite & good the manager is amazing if you have any problems they come & fix it quick anything new managers have made a big difference nice place to live ❤️

Great office staff! Very friendly people. My apartment is nice and very spacious! Would recommend to anyone looking for space!

It was great customer service and marlene and brenda helped us on getting our apartment that we need😇

Great apartments well maintained never have had any problems ladys in office are very polite I recommend to anyone best place to live

Had a great experience with Township Apartments management really tries to accommodate to what the residents needs! Don’t believe everything you read in the reviews the people there are really friendly!

Do not move there!!!!!&÷#$#¥&= $ ^% @ ÷Apartment is rubbish. security is horrible, the floor are full of bed bugs and cockroach cusine. the manager is a bad. useless there. and everything is expensive. Im dying but Im not going over there again...

Township best apartments in the humble area to live in never had any problem friendly environment office staff very respectful I lived here 3 years recommend these apartments to anyone

Infested with roaches, dumpster is a mile away, terrible parking lot. $670/mo apartment winds up being more like $700/mo because of various fees/mandatory apartment insurance and they charge you for pest control despite being infested.

Danny was very helpful and courteous I felt so comfortable with her !!! there needs to be more people out there like her!!

Ever since the new manager and assistant got here this property has upgraded so much. Can not wait to renew my lease!!! Thanks ladies

The girls at the office are very nice and explain everything good and I would recommend renting here

The lady’s were great with very good and fast service definitely recommend things area !!!

I Love the way they work with you. And Ms Brenda is wonderful!!!!

Brenda and Danni were so helpful my renewal thank you ladies for everything

Brenda was very nice very awesome person to work with

I’m so glad to have made the decision to move here danni made sure my transit was great!

I m not recommend this because the service is bad maintenance boys dont listen and they dont do work properly I called them several times they come check and never come back again ..Office staff is rude sometimes and last but not least resident parking area is not safe for cars if you left you stuff in cars your cars will get rob ....

I went totour at township and Ms.Marlene was very sweet and helpful.

My daughter live in yall apartment for 2 yrs. The time I visit my daughter I never had any problems at all.

I always have a pleasant experience with the staff.. Nice and friendly always. I love where I live

Marlene was very helpful and 100 percent recommend renting here

Danny is an amazing person. worked with me well. loving the way they treat me. Thank you so much.

There maintenance is horrible they don’t fix anything they have horrible roaches the apartments flood on the inside and they will evict u for bringing it to there attention my ceiling has been raining in my head for about a month and they will evict you so they don’t have to fix anything the bbb will have a field day with these apartments!

Norma has been so helpful and kind we have enjoyed signing our new lease we appreciate all the help Norma is very professional and helpful thank you

These apartments have roaches, rats and mold

-The price is high for the poor quality of the apartments- The parking lot is too small so its hard to find a spot at night-You can always hear your neighbors fighting- Too many roaches-Nice pool though

This is great love it very much. Very well maintenance and great service!!

Great place to live. Very clean and great environment. Very nice and friendly office staff!!!

Dump

Danni and her team is by far the best ever!

The office staff is great Also the maintenance get the job done

Township apartments is a awesome place to live please come and move in.

Norma is amazing...Very caring and understanding. She is a great asset.

Danni who is the best going above and beyond for her tenant even when she dont have to

They don’t try to help you out worst apartment complex worst staff , terrible management

Reasonable price, Norma was very patient, but had a small insect problem

Its absolutely the worst place to live tbh.

Work Maintenance orders take for ever to be fixed. Bad bad Service.

Marlene was great with my move in process.

Great place to live in, Office staff is very friendly and kind.

Amazing office team! Go Danni!

Great Service

This place is really nice and the people are really welcoming

Marlene was very helpful highly recomended

Great customer service, facility is amazing.

Danni is so sweet she makes living her great

Its bad took 2 -3 days to come fix the light in the kitchen (maintance) thats terrible

The property has improved in the last months, I like the new changes.

How can the apartment say that they have a tennis court, when they use it for a soccer court. its very annoying OMG

Good Customer service marlene

Love the new management great customer service

Terrible place I would try somewhere else.They don’t care for their tenants

LOVE IT! Best place Ive encountered so far!!!

The staff is friendly and courteous.

Best place to call home in HUMBLE.

It has a nice soccer field

Nice property love the 2 pools

The staff has been nothing but friendly.

Very fast new management

Very great for my Budget.

Thanks to Danni for all the assistance and information

Improving with new office staff

Danielle is great

Very bad place. rude management!

Like it here

Excellent Staff 🤩

👌🏼

Amazing Management!

Good mowoy

This place is a joke.

Brenda ☆☆☆☆☆

Thank you for the attention and treatment received upon arrival, we were treated in the best way, highly recommended, I invite you to come and they will answer all your questions, thank you ☺️..

Excellent resident service thank you Marlene for your help - I recommend this property contact Marlene

The girls in the office are very nice, thank you for all your help in finding the right apartment for my family.

At this moment I am disappointed in the administrative staff MANAGER of this complex, they treated me in a reprehensible and disastrous manner with their own words, What do you want, I have 5 minutes, I am a busy person, I wanted to reach an agreement because they are people with children and I thought they would understand but it seems that they have no heart, Well I want to inform you that it is the worst complex that can exist where you inform them that there is a cockroach and they only come to spray water and they do not solve anything, I am tired of telling them and telling them and not receiving a solution because we did everything possible to fumigate ourselves, having them take responsibility for their apartments, where we have been without hot water for 2 weeks and counting and they were told and they only say that they are waiting!I hope they change the MANAGER and hire capable people who understand the tenant since they pay month after month for a service that is not received.Judge the images for yourself!

Very good attention from Ms. Brenda, they quickly address problems.

While I lived there, poor maintenance, I suffered a lot from mice that I took out of the apartment and cockroaches, I spent several summer months without air conditioning, they asked me for a full deposit rent and when my contract ended, they didnt give me anything back, they invented everything possible to not give me a single dollar, also water bills of around 200 dollars, an apartment that does not have a washer or dryer connection, a relative who lives in a 3-bedroom apartment receives bills of 300 dollars of water, my experience living there I do not recommend it to anyone.

I am very happy to have purchased an apartment in this property. The truth is that it is a very quiet place. The staff is very nice. If you plan to purchase an apartment in this property, I recommend that you ask for Marlene. She helped me and is very kind and very professional.

Well, Im still resentful, its totally a disaster, there are so many cockroaches and no matter how much you ask for fumigation, they dont do anything, it really has been a terrible experience for me and my children, the entrance is puddled and muddy, we have to enter stepping on some stones that are also loose with the risk of falling and filling us with mud.

Since they have a new manager, the property looks better, they have made many improvements. The girls in the office are very friendly, especially the manager Ms. Karina.

Excellent customer service at the township office, thank you all for being so kind. I recommend the township apts property.

Please, I do not recommend anyone to rent in this condominium, in my experience it is all a fantasy and as we say, an old woman with rouge because the defects are covered with paint and the holes with paper, then they raise the prices every time you receive, if you leave them due to dissatisfaction they do not return your full deposit even if you deliver it to them in good condition they always look for a negative justification for not returning your money.

Excellent service, new staff working, cozy place in accordance with what is needed, my family and I are very happy to be here.

The apartments that I have lived in. The maintenance employees are excellent.And in the office the girls are very good people.

Very friendly today The girls in the office are very friendly Marlele, Brenda and Danni

Excellent service in the township apartments 100% recommended. Ask about Marlene

Very friendly ms Danni & Marlene very good service to residents

Never move to this destroyed and dirty place. The office staff is not recommended for their inefficiency, despotism and disinterest. I lived for about 4 years and at first it was acceptable and in the last 2 years it became a nightmare, expensive and with terrible conditions I will add photos.

I love living hereThe new administration receptionists, very good service, thank you girls

It is a pleasure to be a customer of township apartments, the hard-working people are excellent, I recommend it 100%

Abigail and the Manager are the people who provide the best service, super attentive and efficient. Very good work

Very good service, very friendly all the girls in the office Recommended

Very good service from the township office, thank you for your help always

Thank you very much Danni and Marlene for all your help.

Always satisfied with the service they provide in the office. Thanks township

The office staff is excellent. Since they changed manager everything has improved.

Very bad service before I liked it a lot now its just a disaster

Brenda, Marlene, Danni are very friendly

Excellent place. Good area and very comfortable.Recommended

Abigail is a very good employee and attentive to the needs of the residents.

I recommend the property township apts

An apartment complex where the repair service is terrible, the rent changes constantly and crawling animals live with you.