Eagle Crest Apartments

Thank you for the easy application process Ms. Julia. She was so amazing. Very helpful lady. Shoutout to Maintenance Man Chris! Always helping me out with my apartment needs & friendly morning greetings. Love the community here. Neighbors are nice, quiet, & super friendly.

MY CAR TIRES AND RIMS WERE STOLEN ALONG WITH MULTIPLE RESIDENTS . us “ Residents don’t feel safe. Have spoken with Dawn” over the complex “ they can do nothing . no camera footage , no security , no Accommodations , no supervisor number , Apartment gates “not gated,” tend to be left open HIGH CRIME RATE .Hospitality -1/1011-23-2024Been a resident here for 3 years

I was given keys and told turn lights onto an apartment that they were still fixing on. I came and saw many things wrong and requested they be fixed. I was told at the end of the day they were fixed just to come into the apartment and find roaches and nasty living conditions. I was let out the lease but charged two days of rent. When I requested they pay for the electric bill due to maintenance being the ones who used the energy to complete what should’ve been complete before I was given the keys, I was told by Raven that she didn’t have to let me out the lease and that I shouldn’t have accepted the keys if I didn’t want the apartment because she told me they had to add paneling to the door after I already signed the lease and drove an hour across town pick up the keys. I even asked the other office lady if I could return them and just wait until maintenance finishes and I was told to keep the keys. I was also told it was my decision to end the lease when everything was fixable, although she agreed with me over the phone that the apartment was not up to par when she walked it. It should’ve been fixed before and after I viewed and complained. Plus roaches in the kitchen sink and kitchen pantry as beyond fixable. That is an infestation. I would not recommend these apartments to my worst enemy. Somehow it ended up being my fault that these apartments were horrible and not theirs. And I came out money for things beyond my control. I also paid extra for up to date appliances just to get rusty outdated ones. These are only a few pictures. The only good thing was that I was allowed the rest of my rent back excluding the two days worth and I was let out the lease without it going on my credit.

Maintenance!!# Shout Out to Chris maintenance he is always wonderful every time something is wrong he doesnt hesitate to come check on it. It was a weekend once my AC wasnt working rite he came and put freon in the AC with no questions then after the storm hurricane Beryl we were with out electricity as soon as it came on to find out the compressor went out on the AC my apartment was at 88 degrees, he came once again and fixed the AC ... Great job I really appreciate him for always coming through... Its never a question or Ill get to it tomorrow. Hes always on point.Thanks Chris for all your hard work!!Apt #827Crystal Parker

This is a great apartment community! Nice, clean, and quite. Plus the maintenance team is awesome. They always get to your service request in a timely manner! Plus the leasing office is the bomb. They are real friendly and all smiles. Eager to help you and they are very professional! 😀

I have been at Eagle crest apartment since 2014. I have been dealing with the maintenance guy Chris and anything that needs to be fixed Chris is on top of it… Super nice guy and explain what needs to be done and he get the job done… Love Chris and he is a very good maintenance man…

I recently got a apartment here at Eagle Crest I worked with Ms Julia in the office very friendly and helpful in my new journey she stayed patient with me and helped me find the rite apartment for me, she is awesome.Thank you for all your hard work in finding my new home. Taylor was new but very welcoming and helpful as well... Way to go ladies thank you so much for everything!

Julia was extremely sweet, helpful and answered all my questions about the property. From start to finish of the leasing process, she ensured that she kept me up to date of my application. My boyfriend and I have been here for 3 months and we love it. Thank you Julia!!

This was my first apartment as a young adult. I chose this location because it’s close to work, yet still secluded enough to feel like we have plenty of space. Apartments are spaced out well enough from each other to give some additional privacy. The gates to get in are my favorite in the area because they are not code based but you have to scan a card to enter the area. I hardly ever hear any ruckus from my above neighbor, which is always a plus.The staff is so kind and generous they even helped me get a washer dryer from an older resident that had left it behind.We use the gym every other night.

My car was stolen July 1 and 1 month after it happened to another residence, cars constantly broken into and catalytic converter stolen imagine same vehicle 3x . On Oct 30 around 1:06 someone up to no good, I went to leasing office to show the video but manager seems like an obvious situation looks nothing to her. I tried to upload the video but it was so small that you can barely see. Not all incidents been reported to all residence here. Thieves keeps on coming back because they know this apartment is an easy target and management is not doing anything about it. I rather pay a security officer than valet trash because I can do it myself. This is an honest review…if there’s an incident they never tell or let the residents know what’s going on. Photos was only last month

This place is an awesome place to live! I moved here a few months ago and Ms. Marquita is the best! She went above and beyond to help me and my family get our great apartment. She is very kind and definitely brings out many smiles when I see her. We are very grateful for her! Every place needs someone like her. Great job Marquita! You never disappoint your tenants.

Mrs.Marquita helped me and my family get situated into our apartment. Marquita is attentive, honest, and truly cares about her tenants. Not to say we did not encounter obstacles, but the ones we did encounter Marquita took care of immediately. If you are wanting to look into leasing at Eagle Crest, call and ask for Marquita.I am hopeful that in sharing this review that Marquita’s employer is made aware of the tremendous job she does.Thanks Marquita!

I moved here in March of this year and its been pretty nice , when i first moved here it was very welcoming. Any issues i had in my apartment it was handled in a timely manner. I have noticed recently that there is one new leasing manager by the name of Ms. Jaime that wasn’t here when i first moved here and she is the best!! Very energetic and and kind and she will definitely brighten up your day!! So definitely ask for her for all your wants and needs.

Overall, I think this apartment complex is great. Reading others reviews about trash and pest complains is really the residents fault not picking up after themselves. Anyhow love it here and specially the management, really recommend speaking with Mrs. Marquita, shes the sweetest and very knowledgeable about the apartment complex. They really do try to give the best service to their residents.

I want to take the time to thank Ms. Julia , she was amazing from the start of the leasing process, she went above and beyond to make sure everything went smooth and time convenient and her professionalism is tops . The complex is very clean all the time and very calm at night, maintenance is on point and professional. Keep up the good work !

This apartment complex is the WORST mold in all the vents. HVAC barley works. Marquita- the assistant manager tells residents personal information to other residents, has a nasty attitude, and in general the ugliest person I’ve ever met. Supposedly has 24/hr maintenance but if your air goes out and you or your kids have a medical issue that requires the HVAC they can’t come in the dark. The back and middle of the complex are not kept up. Cars get broken into weekly. The roaches are horrible and the pest control does NOT come out every Tuesday as stated in the lease. The put tape over the mold and painted over it! RUN AS FAST AS YOU CAN!!!!

I have lived here for almost 3 years and I love it. It’s clean and affordable compared to other complex’s in the area. Plus, the assistant property manager Marquita is extremely nice and always helpful. The maintenance guys are always quick and nice. Overall a great a experience living here!

Since I move to the city of Humble I met Marquita at Eagle Crest Apartments. I appreciate how she cares about her residents. She help me and my family to get settled in our new home, and we love it. She is sweet and kind and help with all my paperwork. Marquita’s the best😊😊 As a newest family from overseas, Marquita was so kind to help us locate schools and doctors in humble city, overall she deserves more than 5stars⭐️⭐️⭐️🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Marquita Carter, is definitely an asset to Eagle Crest Apts. From the first time I walked into her office, she made me feel welcomed. I had some challenges with my current complex raising my rent, and another complex down the same street that didnt want to work with me accepting the entire 6 months up front. She made to whole process as painless as possible getting me into the apt sooner than I expected. She had everything handled in a timely fashion as far as the things that needed correct when I moved in. Her smile and demeanor is always welcoming.

Find a Better place to live for your Money. Myself (Tenant )Paid on Time 11 months; 1 month partial payment Marquita tried to Enter my apartment. Maintenance guys entered my apartment 728 without authorization nor did management notify tenant. Complaints filed with police department due to PPI in my place. To add Marquita bypass me same day they entered my apartment. No AC and bugs and spiders webs outside the door. Lease ended and Eagle Crest lied said 728 carpet damage. It appears this place need money so tenants are at Risk. Watch these people they are Slick. I want to say more but Gonna stick to the point. Run Run Run Run real fast out that door. Run run run fast fast fast.

So far Julia was my angel..she took care of me professionally and she has walked me thru step by step! I’m excited about my move this week! There was nothing about the process that made me feel I made the wrong choice! I hope we can keep this relationship thru out my entire lease! If you want a nice place with a friendly heart and warm smile come see Julia tell her you heard about it from me…😜🤞🏾Thank you Julia💝🤞🏾

If I could give this apartment zero stars I would but that isnt an option on here. The maintenance at this apartment is terrible. When we first moved in we were missing our hallway closet door and we didnt get our door for the first 6 months of living here. If you plan on living here be prepared to not get anything fixed if it breaks. Also the management here is a disgrace. They would try to charge me more on my rent than I was suppose to pay according to my lease. I had to go in and argue this every month. The manager has an issue giving you anything for record. It is very obvious she wants to screw you over. She is very terrible with customer service. If you decide to live here all I have to say is good luck.

We lived there for about a year and we didnt have a roach problem but, we did have a mold problem that never got fixed it just painted over. The washroom door was broken they took forever and a half to come in and even look at the mold in our pantry and the the roof corner the, ladys were not to friendly and you could not be late in dropping of your rent in the morning or they would charge a late fee not to mention that for maybe 150$ more we can rent a 3 bedroom house.

I love living here. The property is really quiet. My family and I have been living here for almost a year and have not had any pest issues unlike some of the reviews on here. I guess it is just the way some people live. The floor plans are really spacious which is a plus and all the big stores are no more than 10 minutes away. The prices are comparable to the area and I would recommend these apartments to my family and friends.

That’s the problem management is relying on the Police if wee or I see someone acting suspicious, by the time they get here these thieves are gone. This is going on for years but the management hasn’t done anything about it. Sorry that’s all you guys say to people that went through it no action!!! The residence I spoke to is right, telling you guys what’s going on will do no good and that’s a fact, even showing you proof you guys will only ignore it!!! My answer to one of the comment, even though it’s not a base code someone can still come in and follow you that’s why cars been stolen and broken into!!! I always knew the people doing bad things live here. I even saw 3 male walking around 2am and PICKED at the SUV. Community is very quiet.. i find that hard to believe.

I am only leaving one star because I have to - otherwise it would be zero. I moved into this complex in 2014 and it was nice, clean, and quiet for a reasonable price. The units were a little outdated, and I didnt want to pay $60 extra a month for upgrades. The first year I lived here was not bad. Within weeks of moving in, however, they got a new manager. Things were great until (I cant remember the time frame), the current management staff took over. The whole office staff changed for the worse! The grounds started looking awful, the pest control I paid for never happened, maintenance requests went unanswered, my car got towed illegally (I have pictures)...and the quality of life and the residents went down. I am not one of those who is anti-pit bulls and the like, but when my upstairs neighbors, who openly smoked weed on their patio, had 3 adults living in the small one bedroom and 3 large AGGRESSIVE (one tried to attack me) dogs whom the never kept on leashes...something has to give. Cars would sit there with flat tires, etc, for months and never get towed. All requests for management to look into this were ignored (I can show phone logs and e-mails.) Half of my appliances quit working, the place smells awful due to the waste water plant across the street, you can witness drug deals going down...and the manager consistently parks in the handicap parking up front. I finally had enough of this place and moved out. Best decision I ever made. DO NOT MOVE HERE! They do not care about their residents and always make empty promises. I guess you get what you pay for, except they want to charge outrageous rates now. Good luck if you move here!

I have never meet a sweet soul like Mrs.Marquita. I love her warm welcoming smile, she’s all ways helpful. We I call that office for what ever she get the job done, she deserve more than 5stars!!!!!! Love you Mrs.Marquita🥰🥰🥰🥰🥰🥰

This Marquita Asst. Property Manager is the best. Her Southern hospitality is a cherry on top.I don’t know how many times things got crazy but she remained focus and patient.

DO NOT LIVE HERE. The apartment was fine, outdated but you got what you paid for. The STAFF is the main issue at this complex. I lived here for almost 3 years and always was told one thing and surprised when they argued something else later on. It started with the pet deposit and now Im having an issue with a carport. Brittany the manager I believe went from answering the phones to now running the place. ATTITUDE is the only word to describe this person. The apartments have certainly gone downhill since Ive been here. I have tried calling the management group of the complex, Riverstone Residential Group, to complain. The regional contact, Tammy Rodriguez, did handle my carport issue and it was resolved. Since they would not listen, I made sure to complain to the BBB. If you want to live at a place where youre told one thing and they turn around and do another be my guest. I DO NOT RECOMMEND THIS PLACE. The other reviews are below are pretty accurate.

If I could rate less i would, when we moved in it was okay, there were a few things that needed to be fixed but none of it ever got done. Our rent that WE SIGNED FOR including utilities was $860/month and got bumped up to 970 sometimes more, for a one bedroom that is far from up to date. Management as another reviewer had said “is trash” and I agree very rude except for one lady who is still there and another girl who I’m Assuming no longer works there. 10/10 wouldn’t recommend this place to even my worst enemy

So far so good, I have lived here since January of 2014, Staff has been turned over a couple of times but it is leaps and bounds better than it was with the original staff for sure. The property has been kept really well and I have not dealt with any noise problems. The maintenance team has usually been pretty quick to respond to any requests that I have had. A lot of people like to write reviews when they are angry or unhappy with somewhere but I feel like I have been here long enough to write an educated review. So here are some things you should know about Eagle CrestParking: I have never had an issue here with parking, I am pretty close to the front of the complex though. Its easy to get in and out!Security: I have been there a year and I know the main office has been broke into one time on a Sunday afternoon. It was the maintenance storage room and the cops were there pretty dang fast. I have never felt un-safe here at all either. The front gate used to be a problem but now it is working 95% of the time.Floor Plan: I have the smallest one bedroom available and I feel like it is adiquite space for me. I have never felt cramped in my home. oh and garden freaking tubs, you dont know how awesome that is for an apartment.Price: after all fees and everything I pay right around 800 a month. my electric runs a little high but thats mainly just my own fault. Cable provider is Comcast, but I believe you have the option to get dish or directv.Saff: I have NEVER had any problem with the staff, like I said, most of them are newer but they are all really good at what they do. No complaints so far.I genuinely hope this helps, For the price and location you are getting a good deal living here in my opinion. I like living here :)now a few cons:Right next to a fire station so occasionally you might get woken up by a late night siren but this doesnt happen often.Is situated next to a treatment plant so if the winds are out of the north you can get an unpleasant smell but Its not as bad as you might think.some of the complex isnt well lit at night but I have never had an issue with that, just an observation.Hopefully this helps you in your search!

I stay here now and I have a leak in my guest bathroom as well (they told me there was no leak)....I have been reading these reviews and I have had the same experiences, lots of bugs and the second bedroom smells like dog poop. Im concerned because my daughter has asthma ( the old carpet has her having breathing issues) and my mom is coming to visit and she recently had a stroke, she could slip and fall in the bathroom with all that water in there. Its puddles usually, all day we clean up with towels that are left soaked.My lease is up in February 2018, Im sure I will be moving.

My boyfriend and I moved in close to a month ago. We had a few issues when we first moved in, such as, the A.C. stoped working, there was a leak in the bathroom, and one of the breaker box switches would switch off by itself. However, we called maintenance and they came out the same day and fixed everything. They were very helpful and we have loved staying here, no futher issues have happened. Great place to live, and great for a first home!

Just moved in this month, Julia helped me throughout the whole process. She has been nice and made the process quick, had a few issues moving in and she got right on it. So far so good

I hated this complex there was never any parking. It was always dirty, when I moved in the apartment had very bad looking on walls and paint all thew out. They were very uncaring, but you couldnt miss them knocking on your door during rent time. I would never refer anyone to live here. We pay for trash as an extra bill and they pick up when they feel like it. NOT on schedule.

These apartments are beautiful and the staff is amazing. Domonique was extremely helpful and was able to get me approved for a nice one bedroom apartment. Domonique made the process quick and easy and would I recommend everyone to check out Eagle Crest Apartments... you won’t be let down.

Long story short, we were supposed to move in May 19th, 2017. We were told we can pay $70 to hold the rate at $888.00. However Jenifer didnt even know if it was upgraded or any details of what we were getting into for $888.00. We were also told there was no actual units to show until May 5th. May 5th rolls around and we cannot view the apartment and were given the run around. Emails were not being responded to and no one touched base with us whatsoever. Their mission was to last minute push us into a crusty unit so we wouldnt have time to shop or extend our lease. Ive never seen a complex conduct business like this. Absolutely no customer service. We went to make sure our decision was a good one once the unit was vacant, which was 4 days before our move in date, and the unit was disgusting. Nasty carpet, nasty walls and nasty bathrooms. This place looks like a New York subway. Who shows people this? We waited in the lobby to be shown the unit and then were eventually given keys to look ourselves because they are too lazy to do their job. So glad we didnt sign the lease. We are now looking elsewhere for a better experience thats priced reasonably.

I have been living here for 3 years and out the 3years Marquita has been the best Assistance Manager ever. I love going to the office and talking with her, she is so kind and always give kind words. Thanks Marquita you’re the best of the best😘😘😘😘😘😘

This apartment complex is amazing!!!! I have been looking around to find something close to the main Target and other attractions, if you want friendly staff and over the top kindness I recommend you speak to the staff here. Domonique Leger was so nice and have outstanding professional skills. Her ability in this workplace is fantastic. I had to give Eagle Crest Apartments a 5 star because it is hard to find simple kindness and professionalism that Miss.Domonique Leger dispayed.Thank you!Definitely recommending this apartment to a few friends looking for a new home in Humble. ♡

Good Afternoon! Would like to raise awareness about this company and its management once again. Upon ending my lease, which I am very grateful to be able to able to do, I am still running into unresolved communication problems. I resiliently visited the leasing office hoping to receive any type of understanding for my elecricity being taken over. I was switching services and found out that I wasnt able to. I was told by eagle crest that I actually owe the leasing company a fee for them doing so. Although this was done without my knowledge I attempted to move forward and pay the balance so that I can continue with prior plans. I asked for this balance since late November and could never receive the total amount. I was told to wait for it. My lease ends and I receive a final payment notice on May 12. At the bottom of this email it says to call within 30 Days. Today is May 30th 2020. I called two weeks ago and was given a number by the staff to call when attempting to pay my balance. No extra information was given. It turns out this was a number to a debt collection agency. Without any information regarding the account I find myself still unable to pay the balance. I have been informed that only management can handle this issue and the chance of it being taken care of will have to be on Monday. Eagle Crest is now not answering the phones and I do not recommend anyone start a lease here.

I just move in like a week ago, my rent is 1200 for a upgraded unit.... well the unit is not upgraded, the only thing they change was the kitchen cabinets and new appliances, everything else is still original... old bath tubs, bathrooms are small and dated, the apartment is not worth 1200 bucks at all!!! My patio is dirty with bugs, spider webs and look like it haven’t been clean in years, I don’t even won’t to sit on the patio... The apartments need some major renovations. The counters tops are horrible, the apartments are very very out dated even the suppose to be upgraded ones are dirty , even the stairs ways and the grounds are dirty, I’m just thinking about moving and breaking my lease!!!! I can’t be playing 1200 dollars for something like this!!!! also the units does not come with washer and dryers only hook ups, my ac was broke, the guest bathroom have the ac pipe over the bathtub expose with water leaking directly in the tub with water leaking while my kids bathing..., why would they have a pipe sticking out the wall over your head with water leaking... I took pictures and contacting someone higher up about these issues...

Really love living here. Management works with you and takes great care of the grounds. If you need assistance with anything you can ask Jaime or Kita. Really great women. I signed on for 14 more months!!

I was displaced by flooding from Hurricane Harvey....I moved into this complex on Sept. 29th... I have nothing but great things to say about the management. Response, client focused, and efficient. Mariah was excellent. I am still living here and enjoying it. The property if very well lit and kept very clean.

You honestly get what you pay for. I needed somewhere to live on short notice & these were the only apartments in the humble area with an opening on such short notice. I read the reviews both good and bad and thought i would try my luck. Well no luck at all. Since move in i had problems. Its been 7months & im to the point i just want to pay out of the lease & go. The bathroom roof has leaked for 7months & every 2weeks i have had someone come & fix the problem even though it continued. The bathroom had mold that was clearly just paintes over & a hole in the wall causing the shower presure to be low & to leak on the floor. A horrible smell would randomly come feom under the sink also the air wouldnot circulate in the bedrooms so when i requested it be looked into the response i got was all the 3rd floor apartments have this issue there isnt much we can do and now my ac is broken & i cant seem to get assistance with it due to me not wanting maintenance in my home when i am not here. The place is OLD & outdated. Ive had residence place their trash by my porch its just ridiculous. Please save your time and your moneyDO NOT MOVE HERE! In the summer big tree roaches get inside of the apartments no matter if pest control comes. Silver fish thrive in the bathrooms & spiders too. The location is terrible as well. By a 24hr ER & the fire station, you hear EVERY car that passes. The gates are ALWAYS broken. Please find somewhere else to stay.

My mom looked at these apartments about 6 months after Hurricane Harvey and I told her that she shouldnt move over here because the apartments aren’t well kept…and they clearly all down stairs towards the back and middle flooded…she decided to move somewhere else…well fast forward to a little over a year ago she decided to move here and I honestly tried to talk her out of it…she pays $1400 in rent for an apartment here…her apartment has been invested with roaches and water damage issues numerous times…the office staff is so rude and lack common customer service skills..every time she calls to make them aware of a situation…it takes months for them to come…where is the sense of urgency…water damage causes mildew, the floors to buckle, and baseboards to crack but I guess that’s not important. The carpet was poorly cleaned…clearly stained…the doors were painted shut..outside storage included…My mom is to old to go back and forth with the office staff about things like this..I live along the beltway I pay $8 more in rent my apartment is beautiful the maintenance is awesome…there is no way I WOULD STAY IN AN APARTMENT THIS OLD THAT DOES NOT OFFER ANYTHING…they will lie and tell you anything for you to move in! DO NOT FORGET THE FEES ADDED TO YOUR RENTBuilding and Facilities FeePest ControlSewer BaseTrashTrash Admin FeeWater BillWater Base ChargeMANAGEMENT HAS CHANGED A FEW TIMES AND ITS STILL TERRIBLE.Dear management,Please understand that there are many people whom do not have a desire to become home owners…so if you would like to keep long term renters or even build healthy relationships with short term renters…you need to understand that your community property has pests, rodents, the exterior and interior is dirty, the hallways and balconies have a bunch of miscellaneous items sitting around, the dumpsters are always overflowing including chairs and sofas out sitting for weeks, you have poor maintenance and upkeeping, the parking lot is not well paved, and they have spiderwebs EVERY WHERE!But just like a stylist giving a client a bad hair cut…your client can look terrible but if you offer Good Response Management, Assurance of help, Empathy, Understanding the concern, Security, Continuous Improvement, And Value each person…you will build personal relationships where good things will be reciprocated and people will still feel good about spending their hard earned money even if they did not receive the outcome they may have wanted.

Grateful for the support from maintenance Chris.He has been very helpful with all my service requests.

Dont do it!Avoid this place at all cost.Pros: The rent price was comparable to the area.Cons:Near a water treatment plant and it STINKS everyday, all day.Roaches, roaches, and more roaches. Ive never experienced this level of infestation. Even after having to pay for pest control (yes. there is an additional charge)Poorly kept grounds. There would be days that I came home and the landscaping crew was still there - so Im not sure what exactly they do...Very thin walls. You can hear everything. Especially on the first floor.The office closes when it wants to (not at 6:00 pm as the hours outside the door state)The mold. It was like the blob - the more you cleaned it away the more it came back.This place is completely unprofessional. This was a lesson learned. Never sign a lease for a place sight unseen. Always ask for a walk through before signing anything.

So we just moved into this property probably about 2 weeks ago. And I wish Cheyenne would have told me that this apartment complexes is full of bugs and mosquitoes. My son has woken up with several bite marks on his face legs and hands due to being bitten by mosquitoes. So please keep in mind when you do decide to move in here that there are a lot of mosquitoes and bugs in this apartment complex. Its a frustrating situation especially when you are new to the area and youre trying to move in and get situated and now you have to deal with this Pest Control problem.

Ms Jaime is easily the best manager ever! She’s very understanding and really listens if there are any concerns. Eagle Crest is an awesome place to live.

Apartment Office said get to know your neighbor. You can get to know the neighbor but what they do behind doors and lifestyles theres no way of knowing until something horrible happened. Most of the time the residence knows the person.

Only move here if you enjoy having to wait almost half of your lease to receive solutions. Also, this is definitely the place for you if you enjoy your property manager having an attitude when inquiring information and if you enjoy being hung up on.

I honestly hated this complex there was never any parking, my car was broken into an they acted as if they did not care. when i moved my refrigerator was INFESTED with roaches and all they could tell me to do is sit it outside and rinse it out. They were very uncaring, but you couldnt miss them knocking on your door during rent time. I would never refer anyone to live here.

The staff at Eagle Crest is by FAR the best that I’ve come across in the Humble area. Ms. Julia & Marquita went above and beyond for me. I thank you ladies so much for your time and dedication in assisting me.

I agree with the comment below. Maintenance didnt even show up and I got a message saying maintenance request successfully completed, no one even showed up because I was home all day. If you complain they never take care of it. It was a mistake that I even signed up for a new lease...I dont have a choice.

Marquita and her counter part Julia is amazing always courteous and concerning … very professional and you can tell she cares for the residents anytime I call Julia she speedy with response and very helpful this staff is classy and professional

I been living here for quite sometime now. I dont complain much but living here is okay for me. The only problem now is when management changed last yr. they dont clean 2nd and 3rd floor like they used to. They used to blow all the dirt on all floors, but now it seems like only 1st floor thats why 2nd and 3rd looks filty.

AMAZING complex. Great atmosphere. Ms. Jaime is very friendly and knowledgeable and maintenance is fast and responsive. Despite the current pandemic we are living, I highly recommend moving here.

Marquita is the best Asst Property Manager every. She love yall her Residence like family. She the best ******************************

I been living here for quite sometime now. When I first moved here the management was okay. But went for the worst. They used to clean outside or vacuum 2nd and 3rd floor, but now its looking dirty. I have to clean my front door myself.

Very clean environment or management help whenever there’s something you need that’s broken very respectable people maintenance are outstanding and assistant manager Ms.Marquita is very helpful it will go beyond to do anything that you need help with.I love my apartments

THIS PLACE SUCKS!!! I wish I could give it zero stars. The new management sucks (especially ZETA), the AC does not work, the place is filthy and outdated, and they refuse to fix the cable jack in a bedroom, so I cant have a TV for my daughter. BIGGEST MISTAKE OF MY LIFE LIVING HERE!!!!

Marquita is the reason people lease. Excellent professionalism/customer service…the move in was seamless. Great job!!

Jaime is one of the best leasing managers I’ve came across in a long time . She was very professional.

So far, these guys have been great to work with! Quiet community, easy going staff, I’m happy we chose this place to be our home.

The apartments are amazing. I especially loved the service and help from Domonique Leger! definitely would consider living here.

Very unprofessional management, paid a rental assurety bond for any damages and they threw the cost on my credit anyway.They dont give a care about their tenants...especially when they get broken into.

I’ve lived here for a week and I’m horrified. There is not one thing about this place that has gone right. If they don’t come to a compromise with me I’ll have a lawyer speak to them for me. Don’t live here. EVER.

A lot of roaches inside the apartment is horrible. Stairs and halls are so dirty and stink . Is the worst place to live. I dont recommend.

My move in was smooth & all office staff has great communication and very professional.

Such a great complex! Office staff is amazing! The grounds are kept tudy! Perfect location as well!

Great customer service and great property manager..Domonique is a great employee she’s always helping me out with my groceries

Been here 9 years with no problems 😊 If there is something that needs to be fixed, maintenance is quick to respond.

Fidelis Grand Central is beautiful and the personal very kind and respectful. Thank you

Love it here it’s been peaceful and pleasant and the staff are wonderful

Very clean grounds. Nice pool area and the employees are very friendly. Nice place to live.👍👍

Julia was great! in helping me with leasing apartment.

I done did the cleaning pluh challange

Great place to stay! Great friendly staff. No roaches!

Moved in 3 days ago. So far I love it!!

Manager is not cooperative very rude and the appartments are not worth the money everything super cheap and breaks when you touch it

Shiann has been an amazing help!!! We love this complex.

Each staff tells you different things. Cars constantly broke into, bugs all in apartments. Maintenance takes months to get things done. Try to constantly charge you extra for everything. Paying for valet trash and they never come. 0/10 experience will NEVER return. Only good thing that came out of this place is Ms. Jamie

Thank you Marquita for helping me every time that I really need. Thank you so much 😊

Love this property and office team! They are great!

Very friendly staff Domonique in the front office is always a helpful 👍🏽

She is very nice and a does a great job at what she does

Friendly staff and great family enviorment

Jaime Labulis and the whole staff are the best

Could be better for sure

Awesome apartments !!!