Timberlakes at Atascocita

The only thing that makes these apartments look bad is the residence. They like to leave trash outside, it’s ridiculous that some people can act like animals. Every morning I see the trash being picked up outside the apartments and in the parking lot,by maintenance when I come home . It gets worse on the weekends but it’s sad that people can’t pick up their trash. The worst thing that happens is your neighbors. Don’t know how to listen. Valet trash run Sunday night through Thursday night. So my neighbors and upstairs leave the trash out from Friday night all way up until Sunday night and that makes flies and gnats come in your apartment. It’s frustrating because if I know when valet trash runs than you know., you been here longer.. As far as maintenance they’re on time with getting any repairs that need done. The office staff love them. The pest control comes out on ur request.But some residents make it look bad out here. If they would charge fees for people leaving trash out when they’re not supposed to, that would probably stop people making it a sore site. Personally, I don’t really use valet trash. I’m right across a dumpster so I just walk over there but I get it that $25 is included in the rent, and I guess some people want to get the $25 worth .but you really need to not be leaving your trash out during the days it’s not pick up days.

I have been looking for a friendly, affordable and clean environment and I finally found it! I spoke to Carina and she was very friendly, she made sure she explained the whole process, and was very thorough with telling me exactly what I should expect from application to move in process. I am looking forward to become a future a resident .

These apartments are horrible submitted my review when old, old management took over. They got them deleted but photos are still in my phone. These apartments stink & have always been horrible & DIRTY! Oh yeah, parking is bad too!

Living here has been great, have not had any complaints. Maintenance always come by to get the service request done promptly. Office girls are very helpful every time I come in. Have lived here for 15 years. It has been peaceful for me.

If I could give zero stars I would . RUN AND DO NOT WASTE YOUR MONEY OR MENTAL WELL-BEING FOR THIS APARTMENT we just moved in 3/4 . This is THE WORST experience we have ever had in any apartment and still have a year left here :( . Upon arrival and getting my keys the unit was FILTHY . I also informed them right away of what I seen in my unit to be mice droppings . I think this is blasphemy as to everyone who rents here is responsible for paying a pest fee . Management brushed it off and said they would have pest control come out . They did come out but didn’t do anything for the mice instead they spray for BUGs around my perimeter of my sliding door . Which the issue was NOT BUGS the issue is MICE . they did not set any traps pull back any appliances or even attempt to fix the issue stated . Fast forward to today 3/26 I have officially seen a MOUSE with my own eyes ( not just droppings )in my unit . If you care about you mental well being and the wellbeing of your family and home DO NOT RENT WITH TIMBERLAKES AT ATASCOCITA

IM FILING A COMPLAINT WITH THE TEXAS APT ASSOCIATION MARQUETTA THE PROPERTY MANAGER NEEDS ANOTHER PROFESSION SHE OBVIOUSLY DOES NOT CARE ABOUT THE TENANTS. I HAVE SEEN THESE APARTMENTS DECLINE SINCE 2022 NO ONE IN THE LEASING OFFICE CARES ABOUT THE RULES AND REGULATIONS OUTLINED IN THE LEASE PEOPLE COMING IN AND OUT AT ALL HOURS OF THE NIGHT. FIGHTING AND SCREAMING DO NOT WASTE YOUR MONEY THIS MIGHT AS WELL BE CLOSE DOWN SO SAD

I’m on my eighth month here and since week one i can’t wait to move out. I Count the days to get out of this lease. The apts are garbage, i finally was able to get rid of the roaches on my own because they charge for pest control but not once have i seen any pest control. But now there’s other on going bugs that i can’t identify.My neighbors car got broken into and the tires all stolen. That day the cops said 5 cars got broken into. They also tried to break into their apt. Got things stolen out of their porch. We didn’t sleep for weeks watching our vehicles.Water smells and taste nasty, i feel disgusted when i cook or wash dishes. The toilet and restroom has to be clean weekly because of the water.The appliances are trash. I cook out of one cooker, none of the knobs go to it’s appropriate cooker. Dish washer smells like sewer when used so i only used it twice even after i cleaned it with bleach.Ac is the absolute worse i pay almost $300 when on for a two bedroom because it never stops and it only reaches to 75 degrees the lowest.I Can clean this apt daily and it will still smell like trash.I’ve reached maintenance about the stove and ac it’s pointless. I gave up bc “there’s nothing wrong” according to them.Don’t get fooled by the model apt they show because the apt you get is no where as neat or clean as that one. The stairs are also filthy I’m Embarrassed to have people over. I would leave a no star if possible.

Disgusting 🤢 Can’t get rid of these little roaches they have living in the walls of these apartments. No matter how clean you are! They are all over your kitchen cabinets and walls, had pest control come over plenty of times, and nothing had changed. The floors are uneven, they creek loudly and you can hear every step from every one. God forbid you’re late for rent they’ll threaten you about taking some of your belongings… they’re quick about their money but are slow about your comfortable well being in their so called “nice apartments”

Do not move here. They make it seem nice before you move in. The show room is lovely. Then when you get to your apartment it is falling apart. When I moved in my oven did not work and I went 6 months with out it before they finally fixed it. The ceiling on the balcony was falling down and it took them 10 months to half way fix it. Still not fixed all the way. The bathtub is peeling up because all they do is paint over it. They have yet to fix it. I have been here for almost a year now and it has been the worst experience. The staircase is filthy and they took all year to halfway clean it. They enter your apartment without telling you. They dont take your trash even though you pay for trash services. I was told I would get some accommodation or rent reduction do to all the problems I have faced but that never happened. The pool is disgusting and the hot tub doesnt work. Its a bad place. Do not move here. Oh and also there is an infestation of baby roaches I have mentioned multiple times and they are still here. I had the throw away my coffee pot because of it. Worst experience I have had in an appartment. They dont care about you . Also when I first moved in the toilet plumbing broke and I had to have my dad fix it because if I would have waited on them my apartment and the one under me would have been flooded. It took them 3 hours to finally get here. Emergency service I dont think so. There is so much more that has happened and I have not been compensated in any way. I am moving out in 10 days and I could not be happier.

The maintenance suck, they charges you what they want for your water bill. They come in your apartment when they want to without notice 🤷🏽‍♀️

Absolutely useless when it comes to the staff. The amount of dead as well as live roaches, ants, water bugs, centipedes, etc. left behind when “cleaned out” is completely ridiculous. Hair from past tenants painted over on the doors, in the bathroom drawers. Paint stains all over the floors throughout the entire apartment. Extremely poorly done caulking. Our apartment was only given a day to be cleaned out, but they might as well have not touched it at all. We’ve spent an immense amount of money fixing and cleaning what should’ve been done beforehand. They’ve yet to come and fix all damages we’ve reported on paper. Their online portal states that our complaints are “in progress”, but not a SINGLE attempt has even been made. The front office is pretty much incompetent as well and could do much better. They’ll never reach back out to you about any questions/concerns you have. Absolutely not worth what they’re charging.

DO NOT MOVE HERE! Im a current tenant and this place & the management SUCKS!! Its becoming very unsafe. Our car has been shot and peoples rims are being stolen! They cant keep anything working!! One of the biggest mistakes of my life was moving here!

I have been living at tho property for almost a year and this is what o have to look at daily. When I moved in I reported this upon move-in and was told there is no power washing at this time so the bird poop has been there for almost a year. The birds have built a bird’s nest diagonally above my door they were knocked down by maintenance and as you can see that’s all he did was knock it down. The breezeway has been filthy (to say the least since I moved in July 1st 2023 (see attached pictures). For some reason I cannot post the videos but I have them. The drainage from the bathroom sinks always has a horrible odor making me wonder is it the piping that needs to be replaced or is it the actual water. I use more Clorox down my sink than in my laundry just to try to get rid of the smell. Don’t even mention the A/C unit in the summer time just expect a $300 light bill because even though the thermostat is set to 75 and the temperature says it is 75 degrees but the a/c steadily runs I submitted a work order for this and of course maintenance says it’s working properly when in actuality the unit clearly needs replacing.

The apartments is quiet but when you have nasty azz neighbors leaving they trash on porch knowing trash run Sunday through thrusday and they leave they little kid dirty diapers is like so ughhh and nasty azz hell. These apartments will not get a renew from me these stairs are so damn nasty but yet they charging a building and facility fee that is so crazy . I been here going on 7 months and I can’t wait to leave these apartments in 5 months . I will not recommend no one to move over here . I had mold in my apartments n I had to keep spraying Clorox to get rid of it . Maintenance finally came and did a new seal on tub and a month later the mold is back out . I will not have my kids living in this kind of environment . The damn gates are always broken . I don’t really care for the office people so I have nothing to say about them .

My stay here was good.. I had 3 issues though. [[ 1. It took nearly 2 weeks to get my dryer fixed. 2. My AC stopped working and it took a few days to get that fixed. 3. I had cockroaches! ]] I bombed my apt ( on my own ) then I had pest control to come out … none of that worked! I believe it was because of the trees that was in front of my place. I didn’t have the little roaches just the big ones. So I feel they or myself couldn’t fix that ( it’s normal ) I could be wrong , idk… but if it wasn’t for them bugs, I’d definitely try to move back over there.

I moved in Dec 2015, the staff was very welcoming & still is. I received a discount due to working for the airport which was very helpful. This complex is very diverse & eclectic. I dont have any trash around my building, I dont have any pest problems, I dont have any noise complaints, & I dont have any issues with my surrounding neighbors. If entry is needed into my apartment, I am ALWAYS notified prior to(very rare occasions for entry). I have never had a flooding issues but the sprinkler system can catch you off guard at times & block my buildings path way. They stress making your permit for parking in the complex visible & signs are VERY visible. As a resident I do not see an excuse & you are responsible for making sure your guest oblige by the signage.The only negative aspects about this complex are the parking spaces & sewage smells. I wish there were more visitor parking spaces with better designation signs specifically for them to be visible at night. I do smell sewage on occasions but thats beyond the control of the complex.

The apartments themselves arent too bad... But the rent has just gone up too high for the worth of the apartments. My husband and I moved in May 2014. It was $905 a month for a two bedroom with a washer and dyer. Fast forward to Spring 2016... it was $1011 to renew. If you were a new tenant starting a new lease, two-bedrooms were going for $1200 plus. My husband and I found a house renting for $1400 with utilities included. I was upset that they wanted to offer me a significantly lower rate when I put in my move out notice. They should have offered me this rate initially because I am a good tenant. Not once have I ever been late on my rent while I was living there. Oh well. Life goes on.

It smells like sewage, the stairs are always nasty with spider webs, trash from other tenants, and bugs. I have killed cockroaches in my apartment, do not know where they come from. They cannot keep maintenance men, they do not do nothing but walk around. I have lived there for a year and my doorbell never got fixed...

Completely miserable lease term I’ve regretted signing this lease since the first month. Brought my family into the scummiest nastiest apartments in Atascocita. The entire place is disgusting roach infested. The ac has went out twice since I’ve lived here and I’ve had to rent a hotel because it took them 5 days to come fix it. These apartments are best for drug dealers and bachelors if you have a family or enjoy a clean or safe home I highly recommend you avoid this place.

Nice looking apartments. I love the kitchen and grey cabinetry, but Management is horrible as well as maintenance. I have put in multiple maintenance requests and they take forever to complete anything. Nothing gets done until I call the office complaining. At my last apartment if I called the office about an issue, they sent someone right away. So to come from that to this, where it seems as everyone is so nonchalant, is very frustrating. I have been having a continuous issue with water leaking, and nothing is being done about it. I pay my rent faithfully, it would be nice to get some results in a timely manner.

Let’s just say you get what you pay for.1200 for two bedroom nice size apartment with updated appliances is great in 2022 but there are no screens on the windows which means never never mold.I’m recently dealing with big flying roaches hopefully pest control can fix itThere has been many auto break in’s that no one has done anything about. No security no cameras no nothing. I suggest leaving your car door unlocked to avoid broken windows and take everything out of your car.Valet trash cause little insects on the stairs and by the doors which is the worst!The ladies at the front are ok.It’s not loud but is very dark and I don’t always feel safe.

Entire experience was horrible. They lied about the apartment availability date while taking deposit. Rented truck and had it packed just for them to say it wasnt ready upon arrival. The apartments are nice but extremely over priced. Theres animals living in the attic that scratch at the ceilings all night long. The leasing agent that handled our application got fired and they thought that was enough compensation for over a thousand dollars of hotel rooms and moving rearrangements due to fake move in dates that changed 3 times. Sewage smell frequently outside. Gates never work. Been here over 3 months and still dont have a gate code. If you come home late, expect to wait for an older resident to come open the gate which could be hours. HORRIBLE EXPERIENCE with no attempt to make things right. Im skipping the lease and getting out of here. Working on lawsuit.

We have been living here since September 2015 and we really like it here! The neighbors are very nice and respectful, we love the green areas, it is very peaceful and secure! The young ladies in the office Kierra and Jazmin have been very helpful with anything we need, I really appreciate you all being so nice and attentive! The people from maintenance very respectful and very efficient. They are always working and cleaning the area. And we have NEVER had problems with parking.

I just received my keys and I am excited to move here. The property is very clean and everyone seems so friendly. The pool is pretty and I love that they have a fitness center. My apartment has granite counter tops and new appliances, its so pretty.

My spouse had his vehicle stolen in March, my vehicle has had several attempted break ins in the past two months. Neighbors have mentioned their vehicles being broken into every other week. There are only cameras in the front not the back of the building, they know it’s an issue but do nothing to resolve it. After discovering damage to my car it took an entire day for them to get back to us about a garage so that we would have leave of mind parking at night. My spouse had to rush to their office after several attempts made to pay them for the garage. He was told they weren’t sure if they had an open garage and they waited until the end of the day to get back to us while we scrambled to find alternate options. Very unprofessional. Not to mention the apartment had roaches when we moved in, the dishwasher didn’t work, and we had a ton of cleaning to do to appliances once we moved in.

WARNING- DO NOT LIVE HERE FOR MANY REASONS YOU WILL REGRET. Management is rude and nasty and refuse to cooperate. Repairs and replacements take a minimum of 14 days or more for results. Mold growing in the walls took 2 weeks for somebody to come out and we all got sick. Dryer needed to be replaced in the winter took 3 weeks and we called at least 8 times and their answer was they were short on staff. No parking available. If you get home by 5:30 pm you might find a spot otherwise if you park outside the gate you will get one warning and then towed which is around $230. No visitor spots. ONLY 6. It is to the point everyone who lives here said they hate to leave the complex because they wont have a parking spot when they get back. If you work late 8 pm/10 pm/2 am you will never find a spot. Almost everyone we spoke to said they will not renew their lease they hate management and the parking facility. This is done on purpose so you pay for reserved parking. Bad enough they make you unhappy here with parking and never wanting to fix anything on time especially growing mold in the walls. When you move out they try to give you a $600 bill and the nasty ignorant office people all have the same line threatening to put it on your credit report. This is a warning if you move here you will never want to renew your lease and you will not be happy having no parking available, especially when you car either gets hit by another vehicle or towed. Bless you if you decide to take this place we hope you take this warning. It may look pretty on the outside but you will not be happy since they do not accommodate you at all. Dealing with the office is like dealing with a bunch of incompetent idiots.

This apartments are like a suped-up Kashmere Gardens. They dont fix stuff. All these apartments and one big nasty pool. Trash all in parking lot when a dumpster is close by. People just to lazy or dont care about their living environment. In addition the south side of the apartments smell like the sewer plant thats built right next door. I would hope those people got a discount because I am sure they were not made aware of. Minor details. Also the garages leak which is an extra payment without repairs either. Needless to say stuff got wet and damaged. That was extra money wasted. The ac unit overflow drains in bathtub which forms a type of red mold. They concluded rust. I believe I know the difference. Happy renting

I would give 0 stars if possible. Worst place I’ve ever lived. We got the renovated model which was not move in ready on our move in date so instead my family got to stay with my parents for a week. Within the first month several doors had fallen off the cabinets and there was paint splatter everywhere. It kind of looked like my five year old painted the place. The staff is useless and never fix anything. I tried to get a package from the office and the girl went and looked and said she didn’t see it, I told her I had the delivery receipt and asked her to look again. Instead she started arguing with me and refused to go look, so the next day I went back to the office and a different girl was there and sure enough my package was there too. I’m sitting at my apartment late for work as I write this because these rocket surgeons decided to tow my car for no reason. Do not move in here

Nice apartments but maintenance is a huge issue. Takes forever to get things done. God forbid if it be anything serious one day. The office staff always talk about how busy they are but all I see them do is stand by the garages everyday and talk. They move when they WANT too ! Also , front staff is nice but liars as well. My apartment is nice though and I don’t talk to ppl i don’t need to talk too so I’m good !

I liked the apartment until time to move out . Not only was the office closed for covid they said i moved out late when I left the apartment way before the move out date with a way to drop keys i slide them under the door and left . They have my number did not call me one time about any fees and less then a week after moving out I received a call from a collection agency saying I have unpaid rent there . They have my email and phone number never contacted me

A complete mess. Where do I begin? Certain staff member are rude. Maintenance is lazy and they never fix anything correct. They always away from the office. The apartment smells. There is no feeling of being secure because anybody can come inside the complex with no problem. In the summer bugs get in the apartment and the pest control is useless. They will screw up your mail. I wouldnt recommend this place to anybody. This has been 4 months of hell. Im thinking what is the purpose of paying rent.

We have lived in a few places and this place is actually on top of our list. It does have its issues, but the overall picture is it’s a nice location, cute apartment, quiet neighbors. Some negative things we’ve experienced here have been slow maientence, unorganized, uneducated staff (emails with soooo many grammar errors it’s hilarious) broken gate multiple times, HORRID parking, and a few months ago apparently someone decided to break into a few of the cars. Also the trash pickup people seem to have had a power trip and will leave you a notice if you do anything not on the agreement. All those negative things said, we still renewed our lease, because for the most part is has been a good experience especially compared to other places we have been and the price is decent.

I have been a resident since June 2019. My expectations have been met completely. Community is very diverse and the woman at the office are unbelievably welcoming. Elena has been helpful in every way to see that our stay here is as imagined when we signed the lease.Thank you!

Lived here for nearly a year. The apartments look nice but the repair men are fairly lazy. The office staff are quite incompetent. They have a room full of package deliveries and can never find the package from which they put a note in your mailbox saying they have. I moved out of Houston to get away from this type of incompetence, but it seems the people that work here are from the parts of Houston I chose NOT to live in. I like this part of town but its going down hill quickly. Before I move in google maps gave this comples 3.5 stars. Now they are getting 1.9. And I can see why. The pool looks awesome but its always packed during hot days. And the office NEVER leaves you a note when they enter your apartment while you are at work. I twice found things out of place. Not missing, just moved around. When I inquired about this to the office they told me someone came in to fix something random like the relay box located in the bedroom behind the door, which they left open. Right now my water is Literally off and its a problem with the entire complex the office says. Yet there was no notice on my door when I got home from work. Besides they way the pool looks, this place gets 2 thumbs down.

Hi my name is Odalis, im going on my first month and so far these apartments have been wonderful! Tristen, the manager, was VERY much helpful and friendly throughout the entire process. The management team were very polite. Really grateful that we came here. The complex is very peaceful. Havent had any trouble with parking and we have great neighbors. At the time they had a special, first 2 weeks free and the application and admin once payed and approved went towards your first months rent. That really helped us! I definitely recommend these apartments, I have no complaints. Not to mention these apartments are near town center where they have a Super Target, Wal-Mart, Ross, TJ Maxx, Aldi, Khols, and many more retail stores and restaurants all within a 5 minute drive. I absolutely LOVE IT! Once again, thank you Tristen for helping us. My family and I really appreciate your assistance.

DO NOT MOVE HERE! YOU WILL REGRET IT!!! This place is a joke, the saff is friendly at first then turn hateful shortly after. It takes 2 weeks if not longer to have someone finally come out and fix whatever wrong inside of your apartment, and thats if they even come out. What they show you is not what you get.. the cabinets look like a peice of wood thrown up and just held up by nails, they are hideous! (So make sure you get upgraded version if you still want to move in after this review) which is never mentioned. And the parking... we bought a parking spot, paid the 35$ and cant even use it since were in a rental car. (Due to a accident) twice now they have towed our car over something so stupid! (Make sure you park above the line, and always have your tag up) which we shouldnt have to be worrying about since we pay out of pocket every month for that parking spot that we cant even use! I will say the only thing decent about this apartment is the neighbors around us are friendly. Besides that this place isnt worth spending your money on! Its nothing but a joke! Theres other places a lot better!!!

I been living in this place for 5 years only due to location. It has been through a lot of the management team changes and owners... and this place has really come down hill! At the beginning it was very clean and service people was actually fixing things pretty quickly because their team was bigger. Now is a total disaster! The way they manage work orders is very disorganized ( I have to constantly keep reminding the front office to send the work orders to the guys for things to get fixed.It has become an unclean apartment complex.The assistant manager and one of the front office ladies are very rude!Don’t let the new paint coat fool you! It’s the first time they paint in five years.

Where does one begin...lets start with the pro. There is one pro. Location is pretty good. 1960 is right next door and its close to the airport, so its pretty cool watching the planes coming and going VERY LOW to the ground.The fun stop there. Due to its very close proximity to a landfill, you can expect at least two days out of the week two smell absolutely atrocious outside. And no...this is not a joke. Ask the residents.The parking. Good god ole mighty the parking is brutally dreadful. The worst I have ever seen. expect to come home and have nowhere to park. Parking OUTSIDE of the complex is very common. They have so many unused garages that take up space of what could be more parking spots. They dont care. And you better have a sticker on your car or you WILL GET TOWED. Residents have uproared about the absurd parking to no avail.Rent has gone up. Yep. They decided to start upping the prices if you extended living there. You heard that correctly. Thanks for taking care of your hard working residents and saying we would love for you to extend your lease here, but we are raising the price. Arent they thoughtful?Maintenance is inexcusable. Four people working the entire complex? If something breaks, they will fix it in about a month.Quite simply. There is just better out there. Worst place in the world? No. Can you spend your money more wisely? No doubt about it. Every person I knew at the complex was ready to get the hell out. I dont recall one single person saying I love it here. Im extending my leaseWhen I first moved there a few years ago, the review was a 3.5 out of 5. Look at it now. These people deserve what they get. They dont care about their residents! They are money hungry! I am a business man, and I understand profit is the name of the game. But I also conduct proper business and moral ethics. Something this apartment complex seemingly cannot grasp. Oh...and when anybody moves out, they try hitting you with a bill for repairs, damages, etc. its ridiculous. Dont give these crooks your money!

Zero stars really. I made the huge mistake of applying here. Everything seemed fine when I stopped by and I was really excited to see you could do everything online. I completed the application and was approved then completed what seemed like the lease. I chose my move in date and paid all the fees. Unfortunately when it was time to move, I was told that my app was never approved (although I have the email confirmation) and that I still needed to submit documentation. I was beyond frustrated bc I only found this out when I physically went to apartment since I had been calling all day the day before and the next morning. On top of that, the staff were unorganized, rude and unprofessional. The time and money I wasted on that apartment wss frustrating and the whole situation was a nightmare but Im thankful I didnt move in. When you hear from tenants that you shouldnt move in, listen! Please stay away from this apartment or you will be sorry.

ATASCOCITA TRENCHES!DON’T MOVE HERE!! THESE APARTMENTS HAVE RATS AND ROACHES WHEN I FIRST MOVED IN MY REFRIGERATOR WAS INFESTED WITH ROACHES AND WAS NEVER REPLACED! THE STAIR CASE IS ALWAYS DIRTY AND CHILDREN KNOCK ON YOUR DOOR IN THE MIDDLE OF THE NIGHT AND RUN!! PEOPLE THROW TRASH IN YOUR VALET TRASHCAN! EVEN WITH A DOORBELL CAMERA THEY DON’T CARE! DIRTY TOILET WATER ! CAN CLEAN THE TOILET OVER AND OVER IN A FEW DAYS TOILET WILL BE BACK DIRTY! NO PARKING AFTER CERTAIN TIMES THEY HAVE SIGNS ABOUT TOWING UNREGISTERED CARS BUT NO TOWING HAPPENS ! I NEVER LEAVE GOOGLE REVIEWS BUT THESE APARTMENTS ARE TERRIBLE SO HAPPY MY LEASE IS UP IN A FEW WEEKS.

Parents have been here 5 years this place was nice at first. Now its trashy they dont fix anything. Always trying to find a reason to add on to the next rent. Front office are not professional new paint job on building but still same old trashy units. Oh an lets not mention the parking is horrible. Company come over they have nowhere to park

The business office is very unorganized. They lost our notice to vacate and are trying to make us pay. We gave them 60 days notice, they lost the paperwork and now its our fault? I definitely recommend living somewhere else, last year they lost our lease renewal as well. Very unprofessional, that is not the way to do business. Also the appliances are very outdated, dishwasher had never worked, washer and dryer damage clothes.

Well let me say that for the past 5 years my family has been faithful in paying rent on time and has NEVER been late. Recently one of my parents was hospitalized for Covid-19. We sent rent for November no problem, December no problem and now Jan7th a problem. Long story short that problem lead to this Manager Victoria entering into a Covid infected apartment that she knew about to put a demand letter for $300 in additional late fees inside of my parents apartment. My mom cannot answer the door because she cannot walk to the door. So Victoria says per the lease she can enter the apartment and leave the letter. Oook but what about the fact that when you opened the door and asked my mom could you come in and she said no we are sick but Victoria and Corina went in anyway? Mind you we have the money order for the rent minus the $309 we will dispute! If you want to be safe do not go into this office they have put the entire community in jeopardy all because they cannot process a check! Did I mention that she laughed when I told her I was reporting her! Well I did and we will see who is laughing at their Covid results. These people do not care.

There are many apartment complexes in Humble that are way better. Here you get what you pay for as it is one of the cheaper apartments in Atascocita, but rates are going to go up. They are now under new management but things have gone from bad to worse. Maintanence is horrible, they dont have emergency hours or someone on site to help if say your AC goes out in the night or you lock yourself out. Also, the parking situation is horrendous. There arent enough spaces to accomodate all residents. Many times I come home with my son (3 years old) and either have no parking and have to wait hours until someone leaves, maybe... or park outside the gates and walk which is a safety hazard. New management has closed down one of the gates, which isnt too big of a deal but just another inconvenience to add to the list. Office is often closed when it is supposed to be open. You have to pay your rent in person, while they have poor hours, and if you pay early and post date the check they dont accept, also they dont have an online system, or a night drop box. They have been talking about getting the ability to pay online for months now but still nothing. Apartments are nice layout but outdated. Need to remodel the kitchen and baths BAD. Sealant around tubs and sinks are stained with mold. They reuse old carpet so stains reappear soon after move in.All in all not a great place to live and the office staff is rude and always turn complaints around to how they are doing such and such instead. If you are trying to save money and dont mind being inconvenienced then this is the place for you, or if its a short term solution.

Piss poor management. Theres always different people in the office and no one ever wants to take care of anything. If you ever need any maintenance done...be prepared to wait. Parking is a disaster. It doesnt matter if you have a resident sticker; people just park wherever they want. Management doesnt enforce parking. Their only solution is for you to buy a parking space. So if you get home late and didnt pay for parking, youll either have to take your chances parking in a paid spot or park at the local fire station next door. Management has no trouble pawning their mishaps off on the tenants. The washer we rented from the complex was leaking and it made its way to our downstairs neighbors apartment. The management had no trouble blaming us for the problem when we had a service ticket to have the washer fixed for over a month. It is also not uncommon to find trash and garbage on the sidewalks. Theres also a huge raccoon and pest problem. I would keep my distance and find an apartment elsewhere

WARNING! ENTER AT YOUR OWN RISK!! It floods like crazy in these apartments, the parking is absolutely horrible. The tow truck is always roaming the apartments, and trust me they will tow your vehicle quickly. They have maybe a total of 8 visitors parking, please do not have company because they will not have a place to park and trust me they will tow your vehicle and you will pay dearly to get it back. I have no idea whats wrong with the sewer, but it smells horrible in this apartment. Youre right next to a fire station they seems as if they make every run in Humble/Atascocita area. The street is super busy so if you live on the front you will never get any rest and if rains you can forget it you cant get to your apartment!

I was very excited to move in and didnt understand all the comments until now. The front desk was very accommodating and welcoming when you first move in but are ridiculous to deal with once youre here. Everyone that parks within the gate needs one of these stupid little stickers that say you live there. WELL... I just moved down and spent 9 hours at the dealership purchasing a new car. I didnt get back to Timber until closer to 2am and was going to let management know right away first thing in the morning about the vehicle. When I woke I found that it had been towed at 4am, and not only were they unwilling to hear my story but would not even provide transportation to the impound 30min away. Im now stuck with a $180 ticket and another 11months of shitty customer service.

Im a new resident here for 3 months and AND the staff Is great as well with maintenance. Every body has been so help full. Elena one of the leasing agent always greet me fantástic she Is great very helpful since the begining. Very excited for my stay here.

Hello I am not a resident YET but per coming in on yesterday and one time before, the office staff has been very helpful and extremely welcoming. Ms.Erica and 2 other ladies were(didnt quite get their names) very kind and answered any questions or concerns about the apartments. I look forward to hopefully becoming apart of this friendly environment. Their smiles brightened up my day after a long day of working with my students . Awesome!

I have never written a review about an apartment complex until now! These are the WORST apartments to live in. I have been here for 5-6 years and these apartments have been a revolving door for management, staff, and companies. They cant keep anybody in the front office. They will not under any circumstance answer the phones even there is a full staff, I have been asking for my electrical sockets to be fixed for almost a month now and its still not done, they did not send out a notice or even put a sign on the pool gate informing residents that it had not been cleaned in months and me and my family went swimming and my niece broke out in a terrible rash. And you would think that due to Hurrican Harvey that they would at least give the residents an extention giving the fact that people including myself are out of work at the moment but NO! And to add insult to injury they are giving the people who can pay 2 months free rent. I am now in the process of finding me somewhere else to go. Do yourself and your family a favor and DO NOT COME HERE. PLEASE DO DO IT!

1. Gym stayed closed for 8 months out of the 12 I was there. First for a remodel, opens for two weeks, then closed again to repaint.2. The gate was always broken, it would be standing wide open on more than it was closed.3. Heavin forbid you need a maintenance request, you wont get it. I had a paper trail online and magically new owners no paper trail.4. When new ownership took over then completely killed the resident portal. There was nothing sent out till I went to make rent and now its check, money order(extra money) or pay over the phone and get charged 4.95 processing. Mind you now its 5pm on today before rent is due on the first ( I was always early!) And I had to go into work late to get a money order before I went in to start my day.5. The office staff is horrendous. Where do you find these people. Receive a bills for 159.22. Go get money order go to pay and on yalls end it says 39 dollars. Money order already written to TIMBERLAKES. They wont except it even though I have proof of what is due because your computer doesnt match. Waste all afternoon going to chase, they wont cash it its written to TIMBERLAKES, go to Wal-Mart to return it and get a new one for the right amount they wont do anything. So back to TIMBERLAKES I go and rude office manager to the left snatches payment and says it will take 4 to 6 weeks for a refund from corporate for the difference. Cool dont even care bill paid. Can I get something saying I am free and clear of TIMBERLAKES, oh no your account is paid in full. Boom 2 weeks later another bill, this one 53 dollars.Do you see the problem here. Another inconvience when I moved out November 23rd, 7 days before keys were even due with paid in full with another bill.6. Would you let your kids go swimming in a constantly green pool. And not a little green, slimy, can see the build up from two floors up. Monday they would close it and shock it. Tuesday Wednesday Thursday great, Friday slightly green, Saturday, lime green, Sunday grinch green, Monday back to a shock. That is not normal, I wouldnt stick my toe in the pool after the first month or two of noticing it, you could smell all the slime.Where is any of this acceptable? I paid 1050 dollars to live there, and the office staff was of no help, you were better off fixing items yourself, and heaven for bid TIMBERLAKES accept fault for anything.Your new ownership was as bad as the first if not worse. Instead of painting buildings and the lines on the parking spaces you fix the units. Listen to your residents who guess what, know your property better than you do.T IMBERLAKES is going downhill, I wouldnt suggest it to my dying cat to live out its last days.I dont want this to be a long rant, I want this to be someone reality check when they see the beautiful pictures and need a resident side of the truth.Moved in November 2016 moved happily out November 2017.

For-profit Prison. I have never seen a property so malevolent and hateful in its management. It took us four weeks to get our dryer and disposal replaced which were broken on move-in. The parking and towing is a constant issue they will tow any non tagged cars 24/7 so if you want to bring family or friends they will have to park their cars at the middle school across the street and escort them over like a labor camp. You will not see your apartment ahead of time to hide the sewage plant next door. The smell during the spring and summer is horrendous and leaves a bizarre mold growing on the walls and even on cars that have not been moved in a while. This place is a class action lawsuit waiting to happen. The maintenance crew pretend to not speak English and they will insult you behind your back thinking you dont understand. There is no need for an apartment to be run with such pettiness and discrimination you have much better options than this place. No one who works at the office lives in the complex and that probably says more than anything else.

Love it here! I have been living here for almost a year and will definitely be signing a new lease. The new manager Victoria and maintenance guy Roberto are awesome. I definitely recommend living here.

Dominique Leger is awesome!! I came in on a Saturday she had me approved the same day and I am moving in today Thursday!! Great customer service, Very Excited to stay in these beautiful apartments!!

DO NOT MOVE HERE, I have had issues with this apartment complex since I moved in from lost paperwork, miscommunication with staff regarding move in dates. The fitness center has been closed since last September. Pool stayed green for 2weeks. Now under new management and they arent any better, AC has been broken a total of 7 days now. 2nd time this month.

Our First Day Here & We Already Having Problems With The Oven , Once We Turned It On , It Start Making Sizzling Sound And Start Making Smoke. The Oven Looks Clean , but something is wrong with it. The Water temperature is real cold , cant turn to warm. The maintenance shouldve check the apartment first and make sure everything is right as soon as we move in.

My family and I loved living here! All the amenities really benefited us and my dogs were more than welcomed here! Really great neighbors as well and the management really strives to do their best!!

I called this apartment complex several times today to get basic information on an apartment for a client of mine and was hung up on several times. I called back and asked to speak with a manager and was hung up on two more times. Needless to say I will not be referring any of my clients to this apartment complex and suggest that no one else rent here. If they would treat a potential renter in this manner imagine how they would treat you once you rent here.

RUN!!!!!! Dont make the same mistake as I did. Maintenance is horrible takes them weeks if not months to fix an issues.. Trash is all on the dumpster floor. And they will tow your car the first chance they get....they towed my car twice in the 1 1/2 yrs Ive been living here.... RUN AWAY ..

Dont Do IT! Management is horrible! Property is NASTY.They dont take accountability, and have excuses for everything. This is suppose to be Home and its not. If your A/C Breaks in the middle of summer get ready to sweat in out!Note: Hire people that dont mind learning how good Customer Service suppose to work.

Dominique helped me get into my apartment. Process was easy and seamless. She explained everything clearly and made sure I was comfortable the whole way through. I’d highly recommend asking for Dominique to help you!!!

The only reason Im giving 4 stars is for jazmín she has the best customer service, any of the other people working there Ill fire then immediately! 0 people skills 0 customer service racist! The most rude people in the world for this line of business Im surprised their management doesnt take time to hire capable people! WE Have notice several times they treat white people with more privilege, if someone of color or Hispanic or other ethnicity is there she will leave them for last and treat them like scum! Horrible Im not going to renew contract cuz of this people! Mel or whatever her name is needs to get fired alone with the other employee. The only one capable and respectful is jazmín WAY TO GO JAZMÍN YOURE THE BEST!!

I thought the place looked great online so i decided to take a tour. They should be ashamed of themselves. The propery was filthy! The pool area looked like someone had a party and didnt clean. Chairs were tossed over and trash was everywhere. The hall ways were gross. Beautiful propery but they need to keep it clean.

Domonique helped me with my lease. It was an easy choice to make and a great location for my job, but she really made the process seamless. If youre looking for a place in the area make sure you check this out. Ask for Domonique.

PETS BEWARE: There was broken glass from a window of a car that got broken into, glass all over the parking lot. Well who ever cleaned it up, spread all the glass through the parking lot. Note: this is a pet friendly place. Poor pets that gotta go through that. I noticed this while taking out trash .

Love the area, very clean spacious apartments. I made an appointment to tour a 2 bedroom I was very pleased with the layout, Domonique Leger was very helpful, professional and friendly she answered all my questions.

I lived at these apartments for a year and never had any issues. The staff is friendly & quick to resolve any issues if any. Prices are also reasonable for the area.

I enjoy living here. Whenever I call Dominique, she is always helpful and goes above and beyond to assist. I appreciate her professionalism and friendliness to all the residents!

Maintenance runs a business where they steal part and get rid of resident trucks/cars, dont recommend, maintenance also goes into apartments with no warning happened while i was asleep STAY AWAY!

Assistant manager Corina is very professional and helpful. She very attentive and patient looking to make my decision soon. Ask for Corina great service.

Weve been here for year the parking here sucks if the residents are not parked in the visitor then they have to park way by the office or a/c has not worked right since we been here and some of the maintenance does not understand English I have to say the assistant manager miss Yemen try her best get things done but if you dont want your family or friends car tow this place is not for you

The maintenance people are extremely nice but the people that work in the office are rude and take every penny out of your pocket they do everything half way when it comes to fixing things and take a long time and the management was only good back in 2013-2014 other then dat it’s trash and you shouldn’t live here

After reading all these reviews I asked them not to submit the application and asked for a refund but the management said no.

This is not a great place to live they penny, nickel you to death!!! They even charge for batteries to be replaced! It takes forever to get anything fixed! People stay breaking the gates. You may never get your packages! And the staff is rude!! If I could put no star I would!

I’ve been at Timberlakes at Atascocita for 2 years && they have provided an amazing customer experience. Any issues I had were resolved in a timely manner && all staff were extremely friendly with smiles && treated us like family!

Don’t waste your time to look here they will tell you that it’s one price one day and when you bring the application back the very next day they will try to up the price they show apartment and they say that they have apartments available for certain prices and when you’re ready to move in with money they change the prices with the excuse of their prices are subject to change they say they do not honor any specials on apartment finder or apartments.com so if you found them from those two websites whatever that price was on there they’re not gonna honor it they do not honor their word and they will not tell you about available specialist unless you ask they try to get the most they can without sticking to the original deal it’s a scam much money as they can out of you before you move in and I’m sure they all raise the rent afterwards it was a misleading experience if I could give no stars I would

Lillian GAllow This is Thomas Barber at 18551 timber forest drive I just want let who is responsible for sending miss GAllow to timber forest drive please let her stay she is very important to the tenant because she help me to get into the gate at my apartment unpon for the first time meeting her out of all the people here she was the to really take interest in helping me and for that I want to say thank you to her .

Domonique was extremely helpful and professional. Answered every question or concern I threw at her. Great complex and team. I would recommend to anyone and everyone!

This was by far the worst complex I have ever lived in. If you dont mind fighting with management over every little thing and them treating you like a number instead of a human... Have at!

My car was towed at 7:05 am this morning, but they didnt even report it to local law enforcement officials so therefore I reported it stolen. At 3:40 in the afternoon they called law enforcement officials and tried to report it.

DONT LIVE HERE....1. PARKING SUCKS2. GOT MY VEHICLE TOWED FROM THIS APARTMENTS PARKING LOT BY S AND J TOWING AND THEY OVER CHARGE ME AND DAMAGE MY VEHICLE3. MAINTANCE PEOPLE DONT SHOW UP TO FIX STUFF WHEN YOU MAKE A REPORT TO THE MANAGER4. TRASH IS ALWAYS FULL5. IT IS NOT WORTH PAYING $950.00 A MONTH ON THIS APARTMENTS

This place is a JOKE!!! Ive been here for 3+ years, theyve changed managemnt companies and office personnel too many times, the rent is ridiculously high and not worth it, its a terrible place to live, DO NOT MOVE HERE I SERIOUSLY DO NOT RECOMMEND IT!!! FREAKN NIGHTMARE!!!

Quick breakdown of property and staff:EXCELLENT:Staff (I couldnt be happier with the folks in the office, maintenance team and housekeeping)Pool (Recently had a facelift and I cant wait for the Summer)Value (I am paying $.67 per square foot. Holy cow, thats awesome.)Storage (I dont know if its just my layout - 2BR / 2BA - but I am very satisfied with the storage in my home)GOOD:Grounds (adequately kept up, trash emptied, parking lot free of debris)FAIR:Noise (you can hear vehicles in the parking lot and your neighbors with doors and windows closed)POOR:Parking for Visitors (Want to have people over? Finding adequate parking that is non-permit is a chore. Be wary, they WILL be towed for parking in a permit spot.)All in all, I enjoy the location and value of these apartments.

The apartments are amazing inside, the maintenance people are very good even if they speak little English. A young maintenance guy is very good at helping or fixing things. 4.5 stars

Visited the property today and my leasing agent Domonique was extremely helpful and informative. Will definitely be applying here !

Over all 5 stars. They have a great team. They response in a timely manner for servicio request. Love Living here.

DO NOT RENT FROM THIS PLACE, THIS IS THE THIRD MANAGEMENT COMPANY THAT HAS OWNED THIS PLACE IN 11 MONTHS. EVERY SINK IN MY APARTMENT HAS BEEN LEAKING THE ENTIRE TIME IVE LIVED AT THIS PLACE I KEEP REPORTING IT, THEY DONT FIX THE PROBLEM BUT THEY JUST PATCH IT UP ONLY FOR IT TO HAPPEN AGAIN. SNAKES ARE VERY BAD AND (COPPER HEADS, NOT JUST ANY REGULAR GRASS SNAKES) THEY WILL NOT CALL ANIMAL CONTOL SO THE TENANTS HAVE TO PUT MOTH BALLS DOWN WHICH CREATES VERY BAD ODOR. THE GRASS IS KNEE DEEP. YOU CAN CALL TO THE LEASING OFFICE AND INFORM THEM OF DIFFERENT THINGS THAT NEEDS TO BE TAKEN CARE OF AND THEY WILL NOT EVEN ASK YOUR NAME BUT TELL YOU THAT IT HAS BEEN NOTED. THEN YOU ASK WELL DO YOU KNOW WHAT APARTMENT I AM CALLING FROM AND THEY GIVE YOU SOMEONE ELSES INFORMATION. I UNDERSTAND THAT THINGS HAPPEN EVERYWHERE YOU LIVE SOMETHINGS ARE JUST SAD NOT TO MENTION HOW MUCH YOU HAVE TO PAY. IF I AM GONNA PAY 1100+ PER MONTH THEN THESE ARE NOT PROBLEMS THAT SHOULD BE HAPPENING.

Love staying over here anytime i come into the office they are so welcoming ! Elena is so sweet and always there to help !

I get an email about 3 bedroom house $1325 after my email but when I went to office they are saying $1460 and a lady said this is automotive email, also so lazy officer working there

Domonique was the young lady that assisted me when I called and toured the property. She was very polite and helpful.

I love the office staff! Especially Corina and Elena! They have met all my needs. They are professional and helpful!

Really liked APARTMEN MARYSA reaalyy helped me find a good third floor view tp the parking lot. Im from Colombia.

Love staying here no complaints..... office staff are very professional and Apartment is very quite they take good care of the property also and fix problems stat

Apartments are out dated. Association charged me $90.00 after leaving the apartment for 6 months.

(WARNING!) These people are a bunch of crooks. They keep towing my car even after I pay for a parking spot. Im done with this place. Please dont stay here.

2 years at this apartment and ive loved everything about it, from fast maitenance to a great management team!

Ive lived here for about 3 years and never had a problem with staff and they are always helpful to any needs I may have.

The Assisant Manager Corina is Awesome! Staff is friendly and the grounds are kept up perfectly!!!!

Love living here very up kept office staff is awesome as well the maintenance staff very professional at everything

We enjoy being living for 3 years and very clean apartment area!!

The management is terrible and fungus started growing on our bathroom walls. Absolutely disgusting .

Happy to call this place home. Ive lived here for 8 months and it has been a great experience.

I tried leasing from this place,carla was sooo soooo rude,just pathetic and unprofessional! Wish i could give 0 stars

Been here for years, the staff works hard to keep residents happy.

Domonique leger is the best representative there shes super professional and was a pleasure to get attended by !!!!

Husbands truck was stolen! Don’t move here. No cameras.

Timberlakes is perfect to stay in. The location is great for schools in zone

Management here has gone from bad to worse. They have no idea how to get things done. Dont live there.

The apartments have a lot of space I like the cabinets

DONT RENT HERE UNLESS YOU LIKE MISERY, BROKEN STOVES,DISH WASHERS, WASHER, PEELING PAINT IN THE BATHTUB, ROACHES, RACOONS, AND TOWING DESPITE HAVING A PARKING STICKER

Amazing staff and great apartments

Eagle Crest will be better

This apartment complex is the worst complex I have ever had to deal with do not move in here it is a trap and they hit you with random fees which is ridiculous

The staff is very kind and helpful.

These apartments is RIDICULOUS!!!

Quiet and peaceful at night.

EVERYTHING THEY SAID IS TRUE!

This place sucks geto

Terrible place to live, my sister lives there and she has been without a dryer for more than 15 days and she goes to the office every day to have it repaired and the woman in the office told her that she better go to a laundromat, and she has more than a week with the bad extractor and with the flooded dishwasher that already stinks and they will never fix it, from the day one he moved in it was all problems, they gave him the apartment with the wet carpet and with a plague of cockroaches and a dirty apartment, the maintenance are useless, they spend their time running from one place to another pretending thatThey work and they are aragones, everything is disgusting there, dirty everywhere, when you go to see the apartments they paint everything nice and show you one that is super clean but when they give you yours it is expectation versus reality. Never think about moving there, the ones in the office are for decoration because it doesnt solve anything for you.

Thank you very much for the maintenance service.Excellent work

I start by highlighting the good attention and disposition of Helena along with her office colleague, in general they are a very good team, I have felt comfortable with the attention, I have made some requests such as checking the air conditioning of the apartment and it was very fast, thank you to Helena, I am sure that the other girls had done it too, they helped me with the documents that I should present to the school for the route of one of my children, the other only has to walk 1 block and is already at his school and just for I feel very grateful for that, it is a central place because we have many things close by as well as being away from the stress of the city. I really appreciate your help to the Timberlakes team.

Good service, good place to live, comfortable and well located... the only thing missing is cleaning on the stairs leading to the apartments

The atmosphere of the entire condominium is spectacular and the staff are all attentive and charming, the apartment is very nice and pleasant>

4 stars everything on time, the only thing we have is neighbors who dont pick up after their pets, but the maintenance staff is always on top of everything, very good job guys!!!!

The girls in the office are always friendly enter ask for Marysa always go with her to pay my rent.

The attention and services are spectacular. I love it!👏🏻

I have lived here for 5 years and the service is good, they are friendly and they attend to the problems that the apartments have.

The service at this place was very good and fast, the customer service was excellent and they answered calls quickly.

Fabulous place to live. ! I love !.

I have everything close by and my sons school is just across the street.

Excellent ‼️ Highly recommended 😊