VestPro Residential Services, LLC

7544 FM 1960, Humble, TX 77346, United States
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VestPro Residential Services, LLC
Comments
Er
Review №1

I’d like to take a moment to shout out Troy from the VestPro Maintenance Team! His service is truly top-notch. Anytime I have a service issue, Troy is on it—communicating quickly and getting the job done efficiently. Beyond his professionalism, he’s also a joy to be around. Whenever he comes by to fix something, we always have great conversations. He’s personable, knowledgeable, and an all-around fantastic leader for your maintenance team. Troy, thank you for your help over the years—it’s greatly appreciated!”

Sa
Review №2

Rented from this company without any major issues. We were the perfect tenants at our home at 3018 Sandpiper St. owned by another reviewer J. Pratt. Our home flooded during tropical storm Imelda. We immediately contacted Vestpro. They sent Mike out the following morning. We were given the green light to start taking out wet carpet and base boards as need to minimize property damage. And so we did, we worked tirelessly around the clock...ripping out carpets, running fans and de-humidifiers, sucking up water with shop vacs, etc. All of this because we were assured that we would not have to move out. Fast forward 4 days (Monday morning) after countless hours of work and taking everything we had torn out of the house to the dump ($155), I called Linda at Vestpro to see when repairs would begin. She said that she would reach out to the owner and get back with me. instead of calling SHE TEXTED, yes you read that correctly, she texted my husband and said the owner has decided to sell. WAIT WHAT?!?!So all of that work and we were given 7 I repeat 7 days to move. Not to mention the hours we worked cleaning, electricity WE used on our dime to run de-humidifiers and fans around the clock for 4 days, and the 30 ft trailer full of carpet we loaded and unloaded at the dump FOR FREE AND NOW YOU WANT US TO MOVE?We always paid our rent several days in advance, never had a maintenance request, and kept the property in great condition. We were not even offered to be shown other properties they had available to lease.The house was found to have black mold because it was not repaired after Harvey. It was just patched up. It was not disclosed when we moved in. Now that is sick...literally.Kim and Mike Buish you do not have any consideration for your renters, and Linda your customer service is the worst I have ever seen.

mo
Review №3

The worst company I have ever dealt with in anything.Rented a house a couple years back and then come to find out a another individual we know rented the same house from them and it caught on fire after they used our money we supposedly owed them for “upgrading everything” except the important stuff.No morals at all from them. Stear clear.

ti
Review №4

Property 5122 creek shadows Dr in kingwood TXWe moved into this property and immediately noticed damage from tropical storm Imelda. The yard was in shambles and carpet with padding was in the back yard a clear indicator the property had flooded. We were told a landscape company would be coming to fix the yard. This never happened. Base boards were missing and found later there was a mouse problem. We had to clean the gutters and left the side of the house, where a lot of pine needles were collected, alone bc when we tried to clean it a copper head ran out! Later towards the end of our lease we all started getting sick and found a spot in the bathroom with black stuff growing. After testing it that was the last straw. This company does cheap cosmetic fixes then charges you when you move out. They charged us double our security deposit and said the house was ransacked. We spent 3 days cleaning that house and when you call and are no longer a renter of theirs the professionalism goes out the window. DO NOT RECOMMEND!

Na
Review №5

Worst company IN TEXAS!Lazy. Inconsiderate. Liars. They are people who do not care for other people! If you see this company name on something……. RUN! Immediately.They care nothing for properties. Nor the people who live in them. It’s all about money. Home owners are not told the full detail of the truth and even deterred from what should be done with renters.They are sneaky and slimey.Horribly horrible horrible inhumane service. They do not check properties prior to move in!!!

To
Review №6

Have used Vestpro for a few years and they have been very professional with every aspect of the Leasing process. Especially prompt response to maintenance issues with reasonable prices. They have also been very good at finding qualified tenants when needed.

Ki
Review №7

Vestpro handles my rental property very efficiently. They collect my rent, and deposit it in a timely manner. If there are any issues, Vestpro addresses and gets the job done fast, which makes me and my tenant happy!

Jo
Review №8

The team over at Vestpro is best-in-class. They rescued my Humble investment property from the ravages of Hurricane Harvey. I’m an absentee investor and heavily rely on Vestpro to be my eyes and ears in the local Houston market. I receive constant communication from Linda on all aspects of PM including repairs/property condition, market rent analysis, and accounting for tax purposes. I highly recommend Vestpro if you’re looking to alleviate headaches and increase ROI.

Pa
Review №9

We have been working with VestPro for about a year, and have found the service to be extremely professional. Mike and Linda provide a personal touch to every interaction. We recommend them highly.

Za
Review №10

Very unprofessional and rude. I usually don’t put reviews but my god!Talked to Damita regarding a client’s interest in a property and she wouldn’t clarify certain information for rejection. Ashamed for them!

Am
Review №11

Vestpro is an outstanding company. The process is easy and service provided by management is top quality.

Ha
Review №12

Horrible ethicsHouse burned down due to lack of maintenance and husband was super unprofessional and money hungry.Fire department said it was not up to code.Do not rent from them.

As
Review №13

One of worst companies to every rent a home from!!!They will steal and lie and never take care of anything !!

Ca
Review №14

Always professional and prompt. Very helpful in every way. Love This blessing.

Mi
Review №15

Great company and mgmt! Well known

El
Review №16

Don’t waste your time or money

Information
1 Photos
16 Comments
3 Rating
  • Address:7544 FM 1960, Humble, TX 77346, United States
  • Site:http://vestpro.net/
  • Phone:+1 832-971-1841
Categories
  • Property management company
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
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