Poor customer service and very bad communication. C. MARTINEZ made promises she could not keep then lies saying she never said any of these words. I had to cancel my services with her just so that she can call me back. If I can give it 0 stars I would.
Magnificent customer service, communication, great people that are interested in helping you with your needs. I would 100% recommend to anyone. Thank STXCA for all your information and help .
They are very helpful with my credit. They are the best credit repair in town! Best place to go if you need to fix your credit! Melissa, Claudia and the other employee are very hands on and they will always gives you an update about your account. I love STXCA
I was told by my Mortage lender to go with Letty to remove some collection accounts. We decided to do the advance package which was $849 and the collections account would be removed in 45 days we started with her in March 30. Letty was going to run credit on 6-15 she wouldn’t text me back as much as she first used to and on 6-15 I reached out to her first which was late almost at 5 because she was supposed to call me. Very unresponsive I ended up not getting my credit pulled and a full refund of what I paid. However the website they use to pull your credit is $24.99 a month and that was not given back to me. Our time was wasted since we were just waiting on Letty only to find out nothing was removed. Use another company to fix your credit or you can go waste your time with STXCA I had 2 collection accounts with them they totaled like 3,200 and couldn’t be removed even though Letty told me AT&T collections is easy to remove.
Letty Santos and her staff are very friendly and knowledgeable. They were able to fix my credit with in 6 months. I totally recommend them . It’s worth every penny.
Things were working pretty fast at first but suddenly they stopped updating us with our credit report improvement and recommendations but would be very quick to call and collect payments. $1000 just to start our process for both my husband and I down the drain.
STXCA was extremely helpful! They got my credit to where it needed to be with my open accounts and collections. My goal was definitely met at the end of the process!
Horrible service !! From staff, rude, no customer service skills. I am very disappointed with current management. Letty was really a great, nice, attentive professional owner. My complaint was brushed off about being over talked to in an unprofessional manner by staff, was interrupted and my requests were not listened to immediately. No call back by manager Claudia Martinez.
Letty and her staff are the best, best, best in town!! Loving my new home!! Thank you, thank you, Thank you. I highly recommend them!! Go visit them!! ❤️
The best credit repair agency in town! Great Price and customer service! Definitely will recommend them 👍🏼
Thanks to them , now i have my home, they fix my credit very fast , thanks to all agents, los recomiendo al 100 %
Love it here... Extremely recommend it I got my credit fixed quickly and moved into our new home ❤️
Highly recommend. Thank you for helping me reach my goal!
Just want to say that Letty and the entire team at STXCA are great to work with
Excellent credit repair service, I recommend it 100%, it has worked for my clients to be able to buy a house quickly.I invite you to start with the credit repair program.
I am very happy for this great opportunity that they are giving me. I highly recommend that you come check your credit at STXCA, they are very good ☺
Very happy with my house and my credit. Thank you Letty Santos for all your help. I recommend them, excellent service.
Very satisfied with the experience of repairing my credit...100% recommended Zully and Melissa, excellent people, thanks to them I already have my house approved 😍