Payless Cooling & Heating

This team, and especially the owner, are fantastic. Reasonable prices, good communication, and high quality work. Been their customer since about 2005. So many times weve had emergent issues arise while dealing with one of our babies being sick or whatever (perfect storm) and they helped same day. Plus, when one of us was laid off, we were able to use their financing program to make monthly payments on a full system replacement. Very grateful for their caring.

We were very happy with our experience with Payless! Nobody else could come out until at least 2 days. They came out in about 4 hours. JP was our tech and he was just so nice. He knew the problem in a few minutes and had our air conditioner working in no time. And like the name said, we believe we could not have paid less. Nobody wants to have their a/c fail but if it does, I know who I’m calling. I urge you to do the same.

I have previously had homebuyers use Payless for a/c repairs and replacement and been very happy with their pricing and services. Payless saved the day when Weeks cancelled an appointment 1 hour into the 4 hour window scheduled. I reached out to Payless and they sent someone right over to provide an assessment of an A/C system for a homebuyer when we were on a tight timeframe. They informed us the unit may have warranty coverage, provided a clear explanation of repairs needed and costs and what we needed to provide to them to reduce the costs by using an existing warranty. Thank you Gary and Warren!

These guys really care about their customers. I would highly recommend them to anyone. Gary is a very nice man and he goes above and beyond to keep his customers happy. He offers the best AC/HT services, and as a customer youll receive regular reminders when its time for your next service. 👍😊

Payless is the best AC contractor around hands down. I have always had issues with my previous system on a weekend or late during the week and Payless has always come out immediately and serviced my system. They are one of the few companies that actually answer their phones on weekends or late during the day. I also just recently decided to retire my 27 yr old Trane system. I got many, many quotes from different contractors and Gary was the ONLY one who didn’t try to upsell me something that I didn’t need but was honest on the things that I did need. Out of all of the bids, Gary’s pricing with amazing financing options beat everyone else hands down. His warranty is also untouched. His responsiveness and professionalism was amazing and his team installed my new system and ductwork beautifully. Very dependable and high quality business at an honest price. I am very happy that I chose Payless to install my new system and am happy to continue our professional relationship. I will be referring him to all of my friends and family. Trust me, I’m a research nut. I did all the research for you, chose Gary with Payless Cooling and Heating and you won’t be disappointed.

Gary and team came out on short notice as we had a heater die in late December. We chose to replace both of our entire hvac systems due to age. Gary fully explained his Trane line and benefits of each unit. We got four different quotes and Payless was the best overall. We even added the media filter to help with our air quality. Gary never tried to over sell us anything and the install was scheduled in 2 days! The team was very clean and professional with Gary checking in throughout. We have found ourselves a new AC and Heating company and will recommend them to everyone!

I was very grateful to Nick, who came out to provide a $70 written estimate when my AC compressor failed on Friday. Nick was friendly, helpful and had very good advice. Payless was quick to schedule him, and he even came early, which is so helpful when the customer is suffering in the heat. Ultimately, I selected Dalton AC/Heating to do my complete AC/Heating replacement because their free written estimates used similar high-quality materials, they identified several additional issues (like frayed wiring) that were recommended for replacement, AND their total estimate was significantly under that which was quoted by Payless. I do want to say, however, that Payless did stand by their quote and even offered to reduce the price to match that of their competitor. I believe Payless to be genuine in their best interest for their customer, they just werent right for me, at this time.

I am so thankful to God that Mr. Gary and his team have repaired my AC today. Mr. Gary is a hard working gentleman with a wealth of knowledge. He is an expert on the Trane system. He is the first person who comes and checks my AC who actually knows what he is doing and knows how to work the system. He even helped me set up the Trane system with my wi-fi connection. Now I can access the system settings from my phone. He is honest, efficient, professional, cognizant, and patient with answering all my questions. He went above and beyond expectations. I highly recommend Mr. Gary from Payless Cooling and Heating. May God bless Mr. Gary and his team. Thank you very much!

I rented a commercial space that used Payless to replace my HVAC unit. They didn’t connect the heat at all. The first day it was cold, I had to pay another company to come out to connect it because Payless couldn’t come out. Then I was having issues with the unit shutting itself off & after calling Payless multiple times, they stopped responding or returning my phone calls. Turns out the unit didn’t have enough return for the square footage. Because they wouldn’t answer or return calls, I had to pay another company again to come out, diagnose the problem, then fix the problem. Using Payless ended up costing me personally about $1,000 to fix problems that should have never been an issue.

Our AC system went out late on Easter Sunday afternoon. I called Bruce, who answered right away and added us to the schedule for Monday morning. On Monday, Nick the tech, was on time. He did a good job of explaining and showing me the issues with our AC unit. We had a full new system installed the next day. The process was easy. Even Gary, the owner, stopped by to check on everything. Payless Cooling & Heating was timely, professional and easy to do business with. We highly recommend them.

Im Glad I Contacted This Company For My A/C and Furnace Needs With Gary and Bruce. Ive Been Very Satisfied With The Services,Patience And Dedication Of Getting The Job Done wit My House. Thank You Guys So Much.. I Appreciate You.

We have used Payless for many years now to both install and fix our air-conditioning. We have always been very happy with the high level of customer service that we have received. Most recently we had a wiring issue that they spent a wealth of time trying to correct. Instead of charging us an enormous amount of money to change out unnecessary parts that I would have never known werent broken, they went the extra mile to find the right problem and fix it to save us the money. They have definitely earned us as customers for life. It would be a mistake for anyone not to get them to bid on your future projects. This is a family business that definitely deserves our support.

We purchased two new air conditioning units from Payless in late spring 2015. Gary walked us through the different tiers and let us know about different financing options. After we had the units installed, we had a problem with the drain pans starting to leak because our new units were so much more efficient at taking humidity out of the air than our previous units. Gary came over on his own time to clear out our drains and make sure the leaks stopped--at no charge. He was very responsive to all of our needs at the time of purchase and during the period after. His team has been great and very friendly and polite when providing our maintenance services. We love this company.

I have been using Payless for several years now, the first time I called was after hours, they called right back and came out the next day. Been using them ever since and had them install a complete new ac/heat unit recently. Fair priced, great quality, friendly and courteous employees, always prompt, and very thorough. Thank you Payless for the fabulous service!

I have had Payless Cooling & Heating do work for me for a number of years and their last job was just today. Making the appointment was a breeze and they accommodated me the time I needed. I had to push the appointment to a few hours after the initial one and they accommodated that too. Ryan came and did the work in a timely manner and boy does he know his business.A couple of weeks ago I called Payless for another reason and spoke to Donnie who was not only easy to speak to, but totally willing to help and very very knowledge, He is certainly an asset to the company and a pleasure to speak with.I will hire Payless again.

Payless Cooling and Heating is simply the best! No work we have ever hired done on our property has ever gone as smoothly as this one. Gary, the owner, came out on Friday January 29th to bid on the job. We agreed on a new Trane unit. This was a complete new installation including new duck work. Gary bid on the job giving us a very reasonable estimate. Then on February 3rd, only 5 days later, Garys crew of 5 guys came to install everything. The guys were very respectful of our home taking great care of our house and furnishings. We noticed how well the crew worked together, each one appeared to know exactly what to do and did it well. The entire job in our attic was very neat and professional. This job took most of the day and when the crew left the work sight was completely clean of any debris from their work. This company was a great choice for us! We are well pleased with the results.

Weve used Payless for years. They are reliable, the quality of work is excellent, they are profesionals. Gary, is the owner. Hes an outstanding individual. whos honest, truthful, and expects the same from his employees. He just replaced our whole heating, cooling and air filtration system with top of the line Trane systems. They did an outstanding job. I suggest you give them a call.....

I was shocked to see Gary and his team at Payless had any negative review on here. All too often great service goes unmentioned so I take fault for not leaving a review on here 4 years ago when I started using Payless Cooling & Heating. I moved into a house in Pearland and constantly noticed the AC struggling to keep up. The first time I called Gary out was because my AC shut down. Gary checked out my system and advised me my blower motor was out and when I asked him how much, he told me no charge because it was under warranty (and this was a manufacturers warranty, no warranty from Payless as I had never used them). Over the next couple of years, Gary made service visits to my house twice a year for a very great price. During this time, he advised me my unit was really too small for my house and needed to be replaced, and against my better judgment I kept pushing him to put quick fixes in place to keep it running. Needless to say, he complied and it was much more affordable to not replace my system. All this said I finally had him replace my AC unit and furnace last year. He recommended a larger Trane unit than I thought I would need and although this system cost me (what I consider a small fortune), it has been well worth it. Gary & his team have been out a couple of times to check on this unit and reconfigure air flow throughout my house (no charge). All this said, I trust Payless Cooling & Heating and will always use them. Great customer service and his team are all nice people and easy to work with. Most importantly, they are honest and dont take advantage of customers. A+ Service!

My parents have been customers for 18 years now, so I decided to give em a try. I recall my Mom telling me how honest these folks are. In one case, they could have upsold, taken advantage her, but instead replaced a capacitor for a $70 fix. In my case, the cooling stopped working in our new home (

Looking for an honest AC & heating company? Payless is it. Ive called on them for the past 5 years for biannual maintenance. They are efficient, professional, and reasonably priced...but mostly, they do honest work. Keep it up guys!

Payless has serviced our systems several time over the past 5 years. Gary is fantastic! He is honest, fair, courteous, and on-time! They are the only company I use and I recommend them to anyone who asks! -Darla

After another service advised me that I would need two new units at a cost of $20,000, after only a 5 minute evaluation, I called Payless to come out the next day to evaluate my system. Without informing Payless that another service was out the prior day, the technician commence to checking out my issue. I only informed Payless that the upstairs unit was not cooling at a satisfactory level. This is the same information I provided to the service the day prior. The technician completed the evaluation and informed us that the downstairs was in good condition (no compressor out issue), and that the upstairs unit was also in good shape however was low on refrigerant by 3 pounds. The payment to Payless was $319.00. Payless also quoted us $5,600 per unit versus $10,000 quote per unit from the other company. The other company also charged $80 per unit for a total of $160 versus a flat $49 trip charge from Payless. The other company ( A Pro) is in a different class than Payless. Thanks Payless for providing good, honest service up our community.

Ive used Payless for over 13 years, and as always they always answer and do whatever it takes take care of the customer. Our A/C went out, I called at 8:30 PM and they were there by 9:00 AM the next morning... Theres not a lot of vendors that I have complete trust in , but Payless is certainly one of them. Use with confidence!!

My AC broke at the house and I called Gary at Payless Cooling & Heating. They came out the same day to diagnose the issue. Come to find out the evaporator coil was bad with a leak. Gary gave me a couple of options to choose from to fix my AC problems, so I choose the one that best suited us. His team was very punctual and professional about what all was being replaced. It took a couple of hours to get our AC back up and running now the house is a lot cooler than before. Thank you Gary and youre team at Payless Cooling & Heating for all your hard work you definitely have a customer for life. God Bless you and your team.

Few days ago my AC unit was failing, and my house were getting hot. I called Payless Cooling & Heating and they were able to scheduled a visit the same day. They told me I was going to pay $70 for the inspection. Nick came in, he did an inspection and find out that capacitor was defecting and he went ahead and changed it right the way without telling me or quoting me the price in advance.20 minute later I was presented with a bill of $310 that covered their travel to my destination, labor and material. I found out in google that the same type of AC capacitor he used run in the $30 ish.I think the service was good, but very pricy.

Placed an emergency call to Payless on a Friday afternoon after a renovation mistake drained our refrigerant line. They had someone over within a few hours, fixed the hole, filled with coolant, and had us up and running with no problems. It would have been a very painful weekend without AC and they really helped us out of a tight spot.

Professional, responsive, prompt, respectful of property both inside and outside the home, reasonably priced. We have needed AC service twice in the last 6 months and both times Payless came through for us. Technicians are professional, experienced, knowledgeable, and do not try to upsell.

In the last few months, we have replaced both of our AC units (the old ones were 16 -17 years old). Payless installs high end quality Trane systems for a fair price. Our first unit was replaced in April and we saw a dramatic reduction in electricity usage and the house is so much more comfortable. We just replaced the upstairs unit and our upstairs is finally actually comfortable in the heat of summer. AND, the units are not running constantly to keep the house comfortable.After researching for a while, we knew we wanted the Trane Two Stage units. Gary and his crew at Payless did an excellent job installing and were fair in price.

I called a different company first. When I told the other company that the home was vacant, they didn’t think it was high on their priority list. Three weeks later, I finally got fed up and called Payless. They came within 2 hours. It was a quick fix. Now I know to call them first.

Fast and reliable service. They were coming out on Christmas Eve and helped us at a reasonable price.Straight up front with the pricing and won’t try to sell you services or parts you don’t need.They’re my go to tech for hvac systems now.

I got several quotes for a full unit replacement and Payless gave me the best deal for an amazing unit. They were friendly and professional. Would recommend them to anyone.

Called Gary the 2nd time as our a/c was not blowing cold air. The first time he came and after explaining the situation he was able to pinpoint the problem and my a/c was up and running in no time. This 2nd time another a/c problem and again, he found the problem in a short time and got my a/c fixed. Gary is a very nice person and really knows his job. I highly recommend him as his work is very professional.

Great father and son team. Super friendly. Very knowledgeable of TRANE central air systems. Was over $900 less than the quote I got from another competitor in the Houston/Pearland area. Will be using them in the future for any necessary repairs.

I purchased a home in the Pearland area 2 years ago knowing it was going to need some work over time. This previous spring, our furnace for our downstairs heat stopped working (both furnaces are 21 years old). After some tinkering and not being able to find a manual, I called Payless Cooling and Heating based on many Nextdoor recommendations, and they did not disappoint. It was the day a new cold front was coming in and they were out to my home quickly. When they looked at the furnace and tried many different trouble shooting techniques, they let me know that the parts could be replaced, and also offered me a great deal on a new furnace that was not much more than the parts would be over time. I decided to get the new furnace and within a few hours, we had heat again! They were professional, thorough, efficient, and very polite. I am happy to now have a go-to for any future HVAC work my home will need!

This company was hired by my landlords management company. They were told to inspect two AC units prior to me moving into the rented space at 100 E Nasa Parkway Suite 207/208. Upon me moving in their inspection found nothing wrong with the two units my rental space had above. I moved in and within 2 months, the units poured water from the horrible duct work above my rental space. 4 months after inspection by this company, and one unit completely stopped working. After the management company sent them back out, they found the coils were leaking and caused the condenser to fail. They wanted $3000 to repair the unit. I personally hired a reputable AC company and they inspected the units to find out they were almost 20 years old and in horrible condition. The coils were corroded so bad they could fail at any second. Also the duct work was so pieced together by duct tape they wondered how any AC company could pass these units for any inspection. Its my opinion that the management company uses Payless on a regular basis and that they are forced to pass the inspections to keep the contract with the management company. I was lied to about the condition of these units by Payless, and find that they, as well as the management company, are responsible for replacement as long as Im a tenant. Due to the fraudulent report by Payless, I agreed to take responsibility for two units in horrible condition. As a business owner, I find their acts untrustworthy and they should be held accountable. I will be reporting them to every website possible and the BBB. Stay Away!

Would not use anyone else. Have used them for the past 8 years after my home warrany people sent some skeckty company out, i found Gary and his team. THANK GOODNESS. Very honest and reliable. They come out the same day you call and they dont try and sale you things you dont need. They fix what is broken and do it in a timely manner. Very good local company.

There was a short power outage in our area 8/9/21, & it knocked out our AC & the thermostat control panel. We called at 5:30 on a Sunday & our call was answered by a human! The gentlemen helped us reset everything at the outside unit & reset the thermostat panel all over the phone. So very grateful for his service.

Wish more companies operated like Payless Cooling! The employees are knowledgable, polite, and arrive on time. They explain everything in laymens terms and encourage questions. You really get the family-owned company business feel. They go above and beyond to make their customers satisfied. And their prices are quite reasonable. Thanks Guys!

Gary was a client of mine, then I needed ac work done. Noone else does our ac/heat stuff now. We had bad run ins with a warranty company and Gary fixed all the bad work they did. He is always fast and does what he says hes going to do.

Awesome people.... Gary and his son have been to my house very quickly when I have needed them.. they get right to the point and know what theyre talking about. VERY reasonable prices. Will always call them for any other needs/issues

Great Service. Kept my old A/C unit going for several years past expiration date. Even resurected my Compressor after it was submerged under flood water. Bought complete A/C system in 21. DID ALL WORK IN 1 DAY and did not leave a mess.

Gary the owner checked my furnace .he took off panel and said he wont touch my unit.at that moment I knew he would not trouble shoot or repair a.c. .So he went to his truck and gave me the invoice for 50$ service call.he said repairs needed circuit board , contactor, plug , and blower cleaning. Quoted me 6,7 hundred dollars. I said fine .he said he dont have those parts .need to order he would call me when he gets them.next day he quotes me other price.1200$ .because those parts are not made anymore. It is a 2009 trane .the parts are standard at trane.l called a different a.c. tech .he came the same day I called him.he had my a.c. up and running in 20 minutes. Repair and service call 75$. God was watching over us. Payless A.C. tryed to take advantage of a family of 5.with no cool air 4 days and nights.he knew we were ready to pay what ever to get it fixed.to do this to a family in distress due to the storm was sad.dont have them fool you get a second opinion. They are like a storm price gouger .our gov. Of our great state of texas will not tolerate price gougers. Texans help Texans gary Edmonds. You should be ashamed of your self . by the way my unit dont have a circuit board your charging me for parts that dont go to my unit .shame on you gary

Dispatcher said and hour and they showed up in fifteen minutes. Tech Ryan was very courteous, professional and services very reasonably priced. Definitely will call out again.

I have been a customer of Payless for more than a decade. They have always been reliable, professional, and have always done outstanding work. I would highly recommend using them.

We used Payless Heating and Cooling to replace our entire system with Trane and we couldnt be happier. Gary and his team are very professional and the system installation went very smoothly.

They came out same-day, and even called 20 minutes before arriving !! James was excellent and found the issue(s) immediately. We always use them and highly recommend them!!

One of there drivers attempted to run me off of the rode on 288 soutbound in Manvel yesterday.

Payless cooling came to my home at the same day. And got my A/C running quickly! Ryan was very polite and professional So will use them again.

Ryan came by (Garys son), had a great experience, he explained everything and the possible causes. I recommend Payless cooling to anyone looking for AC repairs.

Gary and his team have always provided fast and reliable service. They are pleasant with fair pricing and always take the time to explain what is going on. I would recommend them to anyone.Wendy R

Gary was such a pleasure to work with. He came out right away and identified and fixed the issue in no time. Very satisfied and would definitely recommend!!

Came to my home the same day I called, had all needed parts on his truck and fixed my air conditioner in a timely manner. Very happy (COOL) customer!

Warren came to my house for a stuck damper and he told me that the motor is broken. Charging me $350. Thanked god I didnt do it due to the damper is still currently working and its not broken. I will stay away from this company. Tells you its broken but its not. Poor thing.

Good quality service. Quick to respond on a Sunday. Would definitely use again.

I called today around 3:30pm. Nice man answered and told me he would get someone out and he did by 4:15 Ryan came and by 530 I had a cold downstairs. They were both professional and kind. Thank you

I went through a reference, trust me they are worth it. Gary & Nick are the guys you call for. Great service & reasonable price.

Honest company that does not try to upsell. They are knowledgeable and get the job done quickly and correctly.

Good advice. Good work. Reasonable prices. Friendly and knowledgeable. Give them a call if you have A/C or heating problems.

Warren was very professional and nice. Was a great experience and will use them again. Highly recommend

Ryan and Gary had great customer service. They were very fast and did great work.

Reliable quick service! Honest technicians who qoute accurately & fairly. Will be a lifelong customer =]

Highly recommend! Great service, high quality work, reasonable price.

These guys are always professional, knowledgeable and fair. I would recommend them to anyone!

Got my coil replaced. Good work for reasonable price!!

Great company, fast and good pricing. Would recommend.

Always there the same day! Helpful & friendly & always the best price!

Used them for years for commercial and residential. Great customer service.

Payless AC is the BEST! I highly recommend them.

Always a fast response and my problems are solved quickly as possible. Great Company!!!

Tech came out looked at the unit said it needed a condenser fan motor I said ok fix it after the repair he said the fan blade that is connected to the fan motor is a little noisy and he wasnt concerned about it nexted day I come home and you can hear the ac from across the street and it sounds like its coming apart I call and they say without even coming out to look at it it will be another 350 for a fan blade that they just had off less than 24 hours ago . I fixed it my self for 50.00 . I know time is money but they were just out and if the fan blade was going to be a problem it should have been replaced then

Always a great experience. Very professional

Excellent customer service, pricing, & communication!!

Just awesome company..

Always great service .

Outstanding customer service!

Needs to stay longer on the phone with customer.