Cruz-N-Carz

Discount tire sent me here to get stud replaced on my subaru. Very active crew, managers walking around making sure the customers have been taken care of. Only complaint, no communication via text or phone call on updates on vehicle. Dropped of vehicle at 8am, returned to the shop at 3pm and my car was still parked where I left it. I understand other vehicles have to get worked on too but an update would be nice.

I want to start out by stating that I’m very skeptical about trying new repair businesses, but after trying out Cruz-N-Carz, they’ve definitely earned my business.Unlike previous businesses I took my car to, Cruz-N-Carz was able to communicate effectively and most importantly diagnosed my main concerns.Tony was the first individual who was always in contact and explaining the process and providing updates. The staff was very friendly and it felt comfortable, unlike other shops who do not make you feel welcomed.I also had the opportunity to meet the shop owner, Danny; who was very friendly as well and authorized a new customer discount which was very awesome!But as previously stated at the beginning, this shop has earned my business and I look forward to having them work on my current vehicles, as well as my classic cars in the near future.

Great workers with great attitudes. Never had an issue when I would deliver parts to them they were always a happy place to go to and I love the dogs that always ran to my vehicle Ozzy and Lucy lol

First of all, wow just wow! Customer service is on point!! Cruz and Cars are doing it right! As a woman who is seeking car assistance there is no pressure and complete explanation here! Everyone was a pleasure meeting! Its truly comfortable here, it feels like your at a friends house getting your car fixed! WOMEN: they even have a nail salon here so you have something to do while you wait!! Service was fast and easy and everyone is knowledgeable! I will always come here for my service!

I needed some automotive work and took my car to Cruz and Cars. I had heard they were honest and fair. They were that and more. They are very nice and the shop is filled with interesting memorabilia and the waiting room is really.nice. But they are definitely pet friendly! If you love dogs you will be right At home with a couple of doggie companions hanging out with you.i will recommend and use them again.

Manny is the best! He’s super friendly and actually takes the time to explain what’s going on with your car. He made me feel welcome and not like he was in a rush. He also made sure I understood everything that needed fixing. You can tell he really knows his stuff and cares about getting it right. I 100% recommend this place if you want an honest and solid service. Manny’s the guy to go to!

Manny at Carz N Cruz is a true professional! I had my car serviced here, and he went above and beyond to ensure everything was done right. Not only is he an expert at what he does, but his customer service is top-notch. He’s very approachable and makes you feel confident that your car is in good hands. Highly recommend him and this shop to anyone!

I had a great experience getting my oil change done by Manny! He was professional, quick, and didn’t try to upsell me like other places tend to do. I really appreciate how honest he was with the pricing, and I didn’t feel like I was being taken advantage of. I’ll definitely be recommending Manny to my family and friends for any future car services. Highly recommend!

First, the owner Rick was exceptional. So was ALL of his staff including the mechanic(s). I had to wait almost 5 hours for front & rear differential and for a fan belt change. They should have ordered the all the parts and fluids when I made my appointment but they didnt. Then their parts supplier delivered the wrong fan belt which added at least 1 additional hour. The point is when making an appointment IN ADVANCE and when expressing exactly what you want serviced, you need to have all parts and fluids on hand...not order them when the customer arrives.I gave 4 stars because Rick was gracious enough to knock $50 off the total charges. Only to find out after getting home they discounted $39.93. Seems like splitting hairs for me having to wait as long as I did through this comedy of errors. One final comment is I believe their pricing was on the side of excessive for what I had done. Having said all of that, I will return here for service in the future ONLY because the owner was kind enough to spend time with me and with his staff. Than you Cruz N Cars.

Regardless of how much time I spent at the shop Wednesday, I ended up having a great time there while waiting for my Mitsubishi to be finished. I got to meet Rick, Brayan, Danny, Rikki (sorry if I misspelled), Steven, but who kept me company the whole time I was there were Lucy and Ozzie! 💕 The customer service was beyond what Ive experienced at other shops. My father was a mechanic since I could remember as a kid. What I really enjoyed observing is how every one had a role in taking care of the customer and working as a team. I can honestly say that wouldve been exactly how my dads shop would be run. He loved his skilled trade, family, friends, classic cars and his CUSTOMERS. I will definitely be back! Thank you!

LADIES BEWARE--THEY WILL TREAT YOU GOOD.I am a transplant to the HTX area and stumbled across the gem after a referral from Discount. Tony was patient, kind, and explained everything to me. (Now, Im not saying I understood it at all....but he was gracious enough to explain again, to my father.) The pricing s fairly transparent and according to my father seemed reasonable. MOST IMPORTANTLY, Tony SAVED ME THOUSANDS. He strongly advised me and my father to allow him to go the extra mile when diagnosing my car. All in all, it was worth it--because the is headed to the junkyard.

I had an amazing experience working with Manny. His attention to detail and dedication to customer satisfaction truly exceeded my expectations. He completely went out of his way to ensure everything was perfect. I couldn’t be happier with the result, and I highly recommend him to anyone.

Yes they are an honest and good mechanic shop. They caught a problem with my car that had been unnoticed from where I previously had gone to. While there I noticed the staff was very attentive to the customers, from offering the TV remote, coffee, temperature adjustment and checking if they needed anything else in general. They offered an Uber to a couple. Other shops that Ive been to just say they dont offer you a ride home and youre just stuck, but here they went a step further. When checking out they told me that they included complementary roadside assistance for me, just from the work that I had done today. No other shop has ever done that! Highly impressed! Highly recommend!

I cant say enough good things about Manny at Carz N Cruz! He’s incredibly knowledgeable, friendly, and genuinely cares about his customers. I came in with some car issues I didn’t fully understand, but Manny took the time to explain everything in detail. The service was quick, and my car is running better than ever. If you need honest, reliable service, Manny’s the guy to see!

This is by far, one of the best businesses I have done business with. Not just in the auto mechanic industry, but overall. When I called to make an appointment, they were very professional and gave me multiple options to fit my schedule. When I arrived, they had great customer service ( so much that I may send my team members there to learn a thing or two 😂) and walked me through each step of the process. They gave me a quote up front before even starting the work. Once the problem was identified, Tony called me with the explanation and also sent over a quote for my review and approval. They treated me with the upmost respect and care while getting my vehicle repaired quickly. I’ve already referred them to family and friends and can definitely trust them with any future auto mechanic work needed!

I was extremely impressed with their service. From the initial phone call scheduling the appointment, I felt like my business was valued. The reception was friendly and efficient, and Manny thoroughly explained the issue and my repair options. They didnt try to upsell me on unnecessary services, which I really appreciated. The work was completed in a timely manner, and my car is now running perfectly. The pricing was fair and transparent, and I felt confident in the quality of their work. I highly recommend cruz-n-carz for anyone looking for a trustworthy and reliable mechanic. I will absolutely be returning for future maintenance.

Service there is excellent as well as the communication. As a woman a lot of people like to take advantage that I am not car savvy But didn’t feel that way here. Manny Was excellent at helping me out And explaining everything to me the way that I understood would definitely go again For other car needs!

The guys were very professional and friendly, easy to talk with. Very knowledgeable and showed me what my truck needed. Also went over prices with me. Big thank you to Brayan who wrote my order up and my mechanic , Bradley.

Manny is absolutely amazing! I’ve been to a lot of mechanics in the past, but none have made me feel as comfortable and valued as he does.I really appreciate his honesty and the way he makes sure everything is perfect before sending me on my way. Can’t recommend him enough!

Was looking for a place that did good alignments. Had a 71 chevelle with custom setup so needed a knowledgeable tech because not a cookie cutter job. They did an awesome job. Car tracks straight, and true. They centered steering wheel. Other shop I took it to before them messed it up. And they were able to set it straight. Owner was great to talk to as well.

Really enjoyed working with Cruz-N-Cars. This shop feels like family. Im really grateful to have had my issues resolved. S/O to Bryan,Chrissy,Danny, as well as the entire team for helping ya girl out!

The experience was phenomenal. First they greeted me and acknowledged every single detail and heard me out ! I brought it in because I had issues with my brakes . I wanted to get my family safe to go in our annual trip but I felt skeptical because of the bad experience iv had in the local dealership. Not this place I felt warm they have coffee and a tv and even there techs were friendly it’s enough me and this business share the last name I will always remember my experience thank you Cruz n Carz thank you so much Chrissy !!

Was sent to the business and was a little hesitant. I was greeted warmly, and explained my problem. Brand new dodge Durango 2024 with warranty. Dealership had my vehicle for 5 days and still hadn’t done a diagnostic. They had no loaner so I had to rent. Went to them and 1 to 2 hours later it’s was done. Even though. I came out of pocket yes !! , I need my vehicle to make money. My future place for repairs and anything. Trust this business not to screw you over.

I went to Cruz in Carz to get my vehicle serviced and to have my control arms replaced. I spoke with Manny and received the best customer service! He was very professional, went over everything with me on my vehicle and was very efficient. The shop and waiting area are very clean. The entire staff was very professional and friendly. I definitely recommend this place for anyone needing any work on their vehicle. I will be back and will recommend them to all family and friends.

The folks at Discount Tire recommend these guys - brought my 2018 Tundra in for ailment issues. Theses guys wrote the book on customer service . Everyone there treated you like family. Even the guard dogs (haha) made you feel at home.Bryan service writer took me out to the shop had the mechanic show me the issues , offered options and suggestions. Dont remember the mechanics name , thank you sir.I know it took years to get your business to this level.Good Job, Ricky & Lisa.

Great service very honest love the waiting room and the dogs there made me happy I absolutely love animals. I also got a gift in the mail from Cruz n cars for being a customer, first time thats ever happened to me from a car shop. Will be goin back any time my car needs service.

I had to do a wheel bearing replacement and they were very thorough with everything like communicating what would happen if I didn’t get it changed. They also gave me a free alignment

This auto shop is honestly the best. They are really informative and will take care of you. Very detailed in showing you what parts that need care. I also love the two dogs they have.

I will definitely come back here with my car needs! Manny was so awesome and answered any dumb question I had! He is very accommodating with everything I needed! I will be recommending him to anyone who needs their cars worked on!

Before going to Cruz-N-Cars, I went to 3 other places and they all tried to rip me off. The previous shop (Ensenada Car Service) recommended me to completely replace the front and rear ball joints on my car which would cost almost $1,000. All I needed was an alignment because I changed my tires.The guy at Cruz-N-Cars (Bryant) was so wonderful, he took me under my car and showed me that there was nothing wrong with my cars ball joints.I got the alignment and oil change done for $150 and had wonderful and fair customer service - thanks Bryant, you deserve a raise! hahahahhaNow I dont have to go to the dealership anymore and I will always recommend Cruz-N-Cars!Thank you!

I took my 2002 Lexus ES 300 today Saturday Jan 4 2025 to Cruz-n-Cars for the first time for 4-wheel alignment + steering angle sensor reset. This shop was recommended by my friend mechanic after he installed new struts at the front and at the back replacing 20+ years old worn out struts.I met Brian Medina at cruz-n-cars. We went over under the carriage inspection - part of their 30-point inspection. He showed me a few leaks which I thought were already fixed. He also explained me why the leaks are happening and how to get gixed. He came across as a very knowledgeable young , bright and enthusiastic fellow with tremendous potential in the automotive repair field.I spoke with a few more auto repair shops in the Pearland area but decided to get it done at Cruz-n-Cars.Cruz-n-Cars did an EXCEPTIONALLY great job 👍👍👏👏 and I am VERY pleased at the end results so far. I will DEFINITELY take all my cars to this shop for future repairs. They earned me as their new customer with their exeptional customer and repair service.I will also DEFINITELY recommend this auto repair shop to all of my friends and their friends as well and all my family members and their friends too for their auto repair needs.

I took my car in for a specific issue, and they charged me $169 for a diagnostic, only to provide a list of unrelated repairs without identifying the actual problem. This raised concerns about their integrity, especially since I had my spark plugs replaced earlier this year and an oil change just a month ago, yet both were included on the estimate (estimate was about $3400). The back-and-forth over the repairs I wanted was frustrating (they had made a mistake on the estimate).

Excellent customer service and transparency! Thank you so much! Big shout out to Manny and Brian for keeping me well informed. Quick work too on both of my vehicles.

Schedule alignment. Provided make and model of vehicle and provided a quote over the phone. Arrived and the “18y/o or less” service manager stated the quote was wrong they did not realize it was in his words one of those vehicles. I believe he is referring to a commercial fleet truck. I witness the mechanic In the parking lot install a tire on another vehicle with an. Electric impact. No star patters just went around. No torque wrench. This shop is very concerned if you stand in eye sight of their work. Cancelled the alignment. Many options in Pearland.

Finally, a shop that is honest, professional, friendly and efficient!Manny showed me and explained in detail the work that I need. This shop came highly recommended and they did not disappoint! I will definitely be back.

Its refreshing to find a mechanic shop that prioritizes customer service and transparency, and I truly appreciate Tony for the detailed explanation he provided regarding the necessary repairs and associated costs. I highly recommend this shop for your car repairs.

Brian was awesome! This place is the real deal, I highly recommend! Very knowledgeable, courteous, and honest! The place was really clean and everybody there was very helpful and super nice.

Danny and Brayan gave me a great experience. They gave me honest and real advice for my car. Customer service was great. Highly recommend

Great place with excellent service. Took my car here for an alignment and they showed me the before and after alignment on the computer. Everyone was nice and answered all my questions. Didn’t try to push me to do any other services. Will be back for other maintenance items in the future.

Great place! They were able to fix my car in a timely manner, when my check engine light came on. Definitely recommend!

If youre looking for a trustworthy mechanic, look no further than Manny at Carz N Cruz! He’s incredibly helpful and always goes out of his way to make sure you’re satisfied with the work.

I was very happy with this business today and wish to provide a great review! I spoke with the owner both last week and also today and was very impressed with how personable that he was. The very friendly owners daughter provided transportation to/from my home, so that I could work from home. For the amount of work/parts involved, I felt as if the pricing was very fair. I was very surprised that my job was completed in one day! Also, imagine my surprise when they told me it was being washed, which included the tires! They did sort of a mini detail job on it, as well...much better than I would have done myself...all around GREAT service! Also, they both print and email your bill and receipt without asking.Will recommend and return in the future!

Manny and everyone that worked with us were awesome! We had an extended warranty and Cruz-N-Carz were tireless in their efforts to make sure they did everything possible to take care of us while adhering to tight standards and multiple requirements. Working with extended warranty companies is a process, but Cruz-N-Carz made it as reassuring as possible. Thanks again from the Sanfords!

Great job done fast. Brian took the time to do the job on my car when they had limited time and they did the job right. Very kind and professional. I highly recommend.

Staff were very friendly and knowledgeable, kept me informed on everything that was being done on my car and the pricing was reasonable. Will be back and highly recommend!

I recently moved to the SE area of Houston and had been having trouble finding a car repair shop that could do multiple maintenance/repairs on my car. I looked up ratings on several repair shops and received quotes from 4 shops. Car N Cruz not only had a higher rating but could handle all my requests at a reasonable price. When I went to the shop, Manny was extremely welcoming and efficient in giving me a quote and keeping me informed of my car repairs. The rest of the associates, including the dog welcoming committee, were always polite. My car ran like new after the repairs. Ricky and Lisa Cruz seem to treat employees and customers like family. Ill definitely return for my car maintenance needs.

Make sure you have to get make an appointment first.My boyfriend and I went there in two week ago. They were very nice people and write down on note for us. Because we’re deaf couple. It’s easier communication and letting us know whenever it was finish.I would recommend you check this place out. Remember make an appointment first. They’re accept cash and cards.

I have found my new mechanic! Manny and Lee are super stars! I had my car serviced for the first time this past week (04/26/2024). The process could not have been easier! I requested a quote through their website, and the price was fair, and follow-up was great! When I walked into the shop, I let Lee know that I already had a quote from Manny, and instead of making me wait for Manny (he was on the phone) Lee checked me in, and got me setup. They are super friendly, and the work was done within a day! If you are looking for a mechanic, you definitely need to give them chance!

I am extremely satisfied from the start to finish I will definitely be coming back and dealing with Mr bryan I had a great experience

Wow!! Honest. Very friendly. Above and beyond. Great communication. Great price. Fixed the problem the dealership did not even notice. Had an Uber for me home and even delivered the car afterwards. If we need car repairs, I will be back, and recommending to others.

We were recommended to Cruz N Cars from Discount Tire and they now have a costumer for life! The service was amazing, attentive, and thorough. In addition to the amazing service and communication, the sweet pups at the shop, check-up text message, and the thank you brownies delivered to the house were icing on the cake!!

Great service!Bryan the service advisor was very professional and and friendly! l would recommend this place without hesitation .Thank you!

Went today and am thankful I didn’t get taken advantage of. I went for wheel alignment. The employee took me to the back while my truck was lifted and showed me some issues wrong with my vehicle and how alignment couldn’t of been completed properly due to struts needing to be replaced etc. They didn’t have to tell me but they were honest and I appreciate that. There is not many businesses that will be honest with their customers much less just people in general therefore they deserved this review. Thank you guys.I didn’t get charged and a detailed quote was provided.I recommend these guys and love the fact they are dog lovers and have their furry ones wondering around lol I thought it was so cute. Comfortable place to wait too for your vehicle while being serviced.

I took my car in a few weeks ago after reading their reviews and looking over their website. I was tired of getting ripped of by mechanics because Im a woman. At Cruz-n-Cars they are honest, female friendly, and they do great work. I got my car fixed for half of what I was quoted elsewhere. Manny was great, he kept me informed of everything going on and explained everything to me so I could understand it. Ive already been recommended them to my friends and family.

Friendly staff, Robert is helpful and follows up with my cars repair needs. I came back for alignment and everything went smoothly. Highly recommended Cruz N Carz shop!

Manny and his team are top notch! Have taken both of my vehicles to them and we were treated fairly. I recommend them to anyone that needs auto repair or service.

What an amazing experience even though I had to spend $5,000.00 to get my truck back to like new condition. LEE was amazing himself, Honest, Trustworthy with great communication and explained everything every step of the way. I got my truck back in 3 days for work that would have taken a regular shop weeks. I highly recommend Cruz-N-Carz.Truck drives better than it did when I bought it.

My wife and I trust our vehicles to Cruz n Carz. They treat us well and get the job done at a fair price. I would happily recommend them to my family and friends.Dino and Carroll

I took my car for an oil change and alignment and they really took care of me, the service advisor was so kind. John explained to me things that were missing in my car and made sure I was taken care of after just getting my car. Thank you for the excellent service I will definitely be coming back and recommending everyone. They also have the cutest pups hanging around there!

I took my truck in a month ago for an alignment due to wear on my front passenger tire. I went to purchase two new tires prior to this work being completed, the new tires were put on the back, the other two (at a 9 and 8) were put on the front. They completed the alignment and something (can’t remember) on the right front of the car. I almost immediately took the car back because of noises coming from under the car, that particular day/time, no noises. Fast forward to just a month later, both of my front tires are completely eaten up on the inside. Cruz N Carz is blaming me because I didn’t get all of the services needed (I spent over $1000 between the new tires and their service). Now, I have to spend $608 for two new tires. I truly believe that their answer to the reason that my tires are messed up is a lie. It only that, why would I not get everything fixed if I was informed that I would need to spend another $600 anyways? The entire purpose of me coming was because of my TIRES!

Alignment was completed efficiently and with great care to my car. Everything was explained in detail and made to feel very comfortable as I waited. Ask for Lucy to sit with you, she was amazing!!!

Brought my vehicle in for an Oil Change, and I was delighted by the comprehensive experience that their multi-point inspection brought to me. They weren’t pushy about getting any additional services done, and showed me what each of the services could do for the vehicle per their inspection. Will be coming back to keep my high mileage VW vehicle running soundly. Thanks everyone!

These guys went above and beyond to make sure I got the best price for a rack and pinion for my truck. Josh was updating me thru the service, they also took care of it in a timely manner. I had a trip later that same week and it turned out great. Thanks guys!

They always have a great service on all my cars, Rick and his team are great

They are AMAZING! Everyone is so friendly & helpful, very reasonable prices & so fair. We have used them for several different issues with all of our cars. We will always use them for everything!! I can’t say enough great things about them.

I have known Ricky for quite some time. Every time I take my vehicle to them they always do me right and when I see him at the shop, it’s always like we’ve been knowing each other for years. I highly recommend these guys. They handle all my commercial and my personal vehicles.

Amazing service, I walked in with anxiety and stress about my car and John put me at ease. He told me everything was going to work out and he held his word! Just moved to Houston and highly recommend! Trustworthy, great customer service and the dog that greets you at the entrance is the tip of the iceberg! Will definitely be going back for any other repairs I need!

I needed a motor for a window on my Fiat and took it Cruz-N-Cars.They couldnt have been more helpful, professional and it was a great experience all round.They completed the work in a day and the cost was really reasonable.We will definitely continue to use them for all our car needs and recommend whenever we can. So impressed.

Cruz n Cars was great. They were honest and price was reasonable.

RUN !!! Will lie to you and not take responsibility for messing up your car.Shall I upload my receipt ? Not only do y’all steal ppl money . Y’all are LIARS . My receipt is attached but y’all mention y’all have no record of me … my point proven . LIARS.Disgusting! Company is nothing but a SCAM .

Had a great experience at this shop. Fantastic customer service from Emmanuel Cantu! Would highly recommend

They are very friendly and care about their customers. My son and my friends depend on Cruz-N-Carz for all their automotive repairs. Thank you for another job well done.

Great service by the mechanics and customer service by the front team!! Really a great experience with Cruz-N-Carz!!

First time customer, staff were very friendly and knowledgeable. Needed alignment service and staff was able to fix and diagnose problem with car. Kept me informed throughout process. Will be a repeat customer.

The hospitality and service is outstanding, Bryan and Tony assisted me, and I will definitely be back and tell all my friends

This was my first visit to Cruz-N-Carz based on a referral from our neighborhood message board. I am very pleased with the work they provided but more importantly, I am overwhelmed by the customer service and detailed information they provide before, during and after the job is done. Every person I spoke with on the phone was friendly and helpful. Before they started any work, I received a detailed work order and pictures of everything they intended to work on and why. After the job was complete, several days later, one of the owners (a Cruz family member) called me personally to see if the job was done to my satisfaction. Their whole operation is first class and I will be a regular customer of their from now on. A good trustworthy operation from start to after the finish!

Cruz n carz is the best in the business!!! Been going there for 15+ years, always polite professional, and honest. The owner has always had a good attitude and is an upstanding gentleman.

So far I have visited Cruz-N-Carz twice for my land rover and each time the guys there (Manny & Rick) have been thorough and timely in taking care of my vehicle. I recommend them to all who need repairs done and will definitely be going back again if the need arises.

Honestly I hate I even bought my car to this place. The lack of accountability and misinformation is insane. Took my car to this shop because my car was leaking. The guys at the shop did a 360 dianogstic and stated I had two leaks: one trans line leak and a vault gasket leak. Came a second time to get the leaks fixed. Yet one of the guys at the shop stated they were short staff and to come back next week. Came back next week for my scheduled appointment to fix the two leaks. Yet, I wasn’t under the impression to drop my car off and to come back the following day. Came back got my car my car, they charged me for two trans oil lines and transmission flush -something totally different from what I agreed to. And yet my car was still leaking. Called the place first thing Monday since they are closed on Sundays and they told me to bring my car back. Bought my car back and their excuse was “oh it was left over transmission fluid that we didn’t clean”. Been driving my car ever since and yet it is still leaking. Spokes with the owner, the owner failed to take accountability for his workers, power washed my car for free to detect the leak. At first he said my engine was leaking, than changed it to the power steering was leaking, than said there is no leak “there’s a puddle of oil that wasn’t cleaned” Mind you I just got my oil change a couple of weeks ago, yet my car was leaking prior to the oil change and after the oil change. This shop is a joke and will charge you anything they feel without your permission yet you’re left with the same issue you came to the shop in the first place with. Wasted time, money, and energy in this. I don’t recommend taking your car to this place at all. Such a disappointment and a waste of time, this place is a joke.

Outstanding customer care, solid diagnosis and trustworthy people!There is no job too big or complex forCruz-N-Carz. Ricky grew up with a father who was a well-known mechanic so it’s in his DNA! You won’t find anyone else, not even a dealership that is as knowledgeable as Ricky.Then, you combine that with honesty and integrity, which are not two words that come to mind when you think Mechanic. This is what sets him apart from even the best dealerships.I highly recommend Cruz-N-Carz for all of your mechanical needs. Especially if you are a female! You don’t have to worry about being screwed over or ripped off because you’re not in tune with auto repair.

John was polite, personable, and very helpful. He took the time to explain the issues with my car both over the phone and in person. Cruz N Carz also sent me an inspection report via email with photos and an estimate report. I went in for just an alignment and got a completely free detailed diagnosis of my car. Now I can make informed decisions about how much I want to invest in my car going forward.The staff put a carpet floor protector and a steering wheel cover to keep my cars interior clean during their inspection.The waiting room was nice and had free coffee and Wi-Fi. My only suggestion would be to have a desk in the waiting area to be able to do computer work.

My grandson had starter problems. Had to tow it in. They referred to a wrecker service. Wrecker Towco came quickly.Received our estimate and already had the starter. Finished job in less than aDay total. They are really GREAT PEOPLE.Price was quoted before and agreed.Dealt with Lee when we got there.Lee kept us in the loop when he called us.Love them!!!! Down home feel.

Cruz N Carz exceeds my expectations every single time. It starts from the top, and owners Ricky and Lisa run a very tight shop. Customer service and quality stand side-by-side. We have older cars, and Ive been in many times and dealt with many different managers and service people over many different issues. The service and quality is consistent, and the work is always RIGHT and HONEST. Even after we moved from Pearland to Bellaire, I still make the drive. Its worth it to me and my husband.

Special thanks to Robert for taking the time to listen to my concerns. As a result I was able to talk to Mr. Ricky. Who also introduced me to the mechanic that worked on my vehicle. Even though it wasnt their fault. The work was honored as a warranty. Also many thanks to John for facilitating it all. Im very satisfied with the work that was done. I will definitely be back.Thanks and God bless you all.

I had major repair services on my vehicle and I am pleased with the service thus far. They were affordable, knowledgeable, efficient and excellent customer service! I highly recommend and will return again.

As a person who has had countless bad experiences with other mechanics, including the dealership… I think I’ve finally found an auto shop I’m happy with. I wasn’t given 3 different quotes over the phone, everything was clear and consistent. They are very quick and knowledgeable. And I’ve never had a mechanic keep use paper for their shoes before while working on my car. I will be coming back to Cruz N Carz.

I needed to get my struts replaced on my truck. I had the parts already and the same day I got the estimate I was able to get my vehicle in and it be completed. They are efficient and fair priced. Will definitely utilize them in the future!

I pride myself on being an efficient and detailed oriented mechanic, but sometimes you need an outside eye! I will forever trust Cruz-N-Carz team to be that eye. My car was only in their hands for a day & they found my electrical issue. From start to finish these guys made me feel confident in the fact they’d figure it out. Ricky didn’t hesitate to take the car in and tackle the issue! Great diagnostics great experience!!!! I’ve got a new set of eyes!!!

We were extremely pleased with the service & work done on my car at Cruz N Carz. They were able to diagnose the problems, fix them in a timely manner & I didn’t feel like I was being overcharged for anything. We will definitely be going back & referring them to friends & family.

Great customer service and honest evaluation of your repair. Ill be coming back.

If youre like me having your car fixed is up there with root canals. However, Ricky, Manny and the other professionals at CruzN-Cars can make the experience as painless as possible. I had several issues on a motorhome as well as a typical oil change on a Dodge Journey. They handled this quickly and at a very reasonable price.I will be bringing my other vehicles as work is needed. (a 2011Mercedes , 1965 VW Baja Bug and 2008 Pontiac Solstice) for maintenance and repair. The point is, they can handle virtually any problem or any vehicle you may have and at very reasonable prices. Their patience, expertise, and professionalism is second to none. Did I mention super friendly? I highly recommend them.

Cruz-N-Carz is THE place to go to when you need someone you can trust to work on your car and not rip you off. The people working there actually seem to care, not only about your car, but you as an individual.It clearly begins with the owner, an incredible individual with an amazing back story.Bonus, they have a nail salon in the back, while we waited, my girl got her nails done!In the 2 1/2 years that I have seen her nails done, Crissy’s skill at nails…Top one or two best looking nails!

Great place!!! Manny was super helpful and nice! They have such a friendly and knowledgeable staff!!

They handled my repair in a quick and timely manner even though they had blown a fuse earlier in the day and had to use backup power. They handled that really well and with a great sense of humor.Also, I adore the head customer service rep, Lucy. Lucy made it easy for me to not notice the time passing.Attached are pictures of Miss Lucy.

Very courteous and efficient..Love the dogs 🐕. Thanks for the unexpected 🎁 just for choosing your business!PS … Bryan was the best service writer I have ever dealt with in my 66 years…Knowledge and honest a rare business experience! Well Done 👍Thank you Ricky and Lisa

Great experience with Cruz-N-Carz. Got me in quickly, able to handle all my concerns, and had fair prices without trying to upsell stuff my truck didnt need. Its hard to find a trustworthy mechanic like them.

I hardly ever write reviews. However, I could not let my 1st experience go unnoticed. Cruz-N-Carz gave the very best service that a customer could ask for. My AC in my car was out...HERE IN HOUSTON there was no way I could survive another day. I stop by the shop early in the week and the gentleman at the front desk scheduled an appt for me to come back the following day. I did, and I am very happy I did so. Step by step I was informed of the possible problem, how it would be diagnosed and the final steps to get my AC fixed. My car was finished and working Saturday afternoon. Well, to top it off the shop closes at 12 on Saturday, however not to fret because the auto technician waited for me to get there and informed me that if I got there too late, he would place my key in the lock box!!! Very professional service. They have definitely made family owned part of their culture. I would recommend them for sure, thank you for a great experience.

Update: Car still leaking. Make your own conclusions.After previous review and due to shop request, i took my car back so they can fix the coolant leak they did not fix (and charged +$1000) previously. They charged me again another +$1000 to fix what they did not fix on first visit. Dont believe in the 2 yr warranty they offer and dont take your car there.

Below is the email I sent requesting a refund. Ricky called me after and basically stated they should be paid for failing to achieve satisfactory results after 3 hours while I should be penalized and charged for knowing exactly what needed to be done and wasting my afternoon here as well as damaging my tire on the drive home. Backyard Auto was able to do the alignment properly in 45 minutes.I always support local. I attempted to speak to the business owner and have an amicable resolution. I never even mentioned paying to replace my tire, just refunding the alignment but the owner only speaks to hear himself. I also did not enjoy him berating his employees in front of me and found it very unprofessional.My only regret is not leaving a 5 star review my first visit as it was a great experience. Either way it would have had to be amended.Hello Robert,I wanted to let you know the exact situation. I came in and requested to max out caster on my GX460 to move the wheel forward to prevent rubbing the slider during an upcoming wheeling trip. The car was not rubbing when I arrived. I had an appointment for 2pm and Manny was not able to pull it up, but was accommodating and got me seen within 30 minutes. When on the rack, they were able to get it to 4+ caster but each time he would test drive it, it would dip to 3.2 or less as both Manny and I witnessed along with the tech. He worked very hard for 3 hours and got the car to drive straight however I was unable to turn left without rubbing the slider which means my caster was definitely below 3.5. I took my vehicle to backyard auto in Houston where it normally gets aligned and they were able to at least move it to 3.6 and 4.1 where it no longer rubs. As you know, the higher the caster the more forward the wheel is in relation to the slider. I enjoyed my experience both times coming with staff and this time meeting Chris, Robert, Manny and playing with the dogs. I was very patient as the alignment took 3 hours and never complained or gave a hard time however the results were not satisfactory.I called Manny and asked for a refund so I could pay Backyard to do the alignment and not waste your time or mine anymore on the vehicle and he stated it should not be a problem but he would have to speak to the manager. 24 hours later I get a call saying that because we agreed to custom specs you cannot refund. The custom specs were not met and the issue was worse than when I arrived. I have disputed the charge and provided the alignment spec sheet to Wells Fargo. Your establishment did not provide me with a spec sheet but rather showed me a screenshot on an iPad.I have sent many customers here in the past to get work done as you have a stellar reputation and my neighbors continue to support you. This is quite unfortunate and I will be leaving a review of my experience, including the stellar customer service prior to this experience. Regardless of the outcome of the dispute, I do not believe it is really worth your time or mine over $70 dollars but its the principal.

Service all around is AMAZING! You won’t be disappointed! The owner is phenomenal and your technicians are the best found my problem after multiple companies could not and fixed it for my family of 5. Thank you CruzNCara 🥳

I will 100% recommend Cruz and Cars to anyone!! They helped me save thousands of dollars and they do quality work!On Tuesday morning, I woke up to deflated brakes. I was scared to drive all the way to Cruz and Cars, so I pulled into the nearest mechanic shop. I stopped in at Service Street on 11620 Broadway St. They told me I had codes on my ABS and needed to replace the whole module. They also said I needed to replace my brake booster and my master cylinder as well. They told me it was going to cost nearly 7 grand to have my car fixed. It really stressed me out. I thought I was going to be carless forever. There was no way I could afford to fix all of that. I decided to have my car towed to Car and Cruz. When the mechanic at Service Street found out I was going to have my car towed, he told me he noticed my calipers were leaking. Only now this comes into play. Anyways, Cruz and Cars took over and they told me my ABS Module was fine. They said I didnt need to replace my master cylinder or my brake booster. They said it was my calipers and brake line. I cant tell you how relieved I was to hear this. I respect this company so much for being honest and not taking advantage of my situation because Im a female and I do not have much knowledge on diagnosing car problems. The professionalism, respect, manners, and the honesty that I received from Cruz and Cars is something that I will always remember and if I have any other problems with my car, I will not hesitate to bring my car to their shop again. Thank you so much for being honest and helping me out! I appreciate you guys so much!Bryan, Manny and John were the guys that Ive talked to and they were all so nice and great. Thank you so much Bryan for dealing with me. I know I mustve called the shop a hundred times asking about my car and you were so patient with me!

Mr. John at Cruz-N-Carz did an amazing job on getting my car in & taken care of it to be road ready for my road trip. Thank you to the staff who worked on my car as well to prepare my car for the road trip. I will most definitely be back for you all to keep my car in tip top shape. Thanks again Mr. John for being caring!

I been taking both of my vehicles to Cruz n Carz for several years. They are really great and not pushy about up-selling unnecessary products or work. They are honest and reasonably priced. Ricky and Lisa are really great people and I always look forward to talking with both of them when I take my cars in.

As a recently divorced woman, I had no clue where to go to get my car fixed. Yes, I am that woman who knows very little about cars. The mechanics at Cruz-N-Cars have been absolutely amazing from that first phone call to my most recent tow truck ride over. This company has made my life easier by keeping me updated on what needs to be fixed and what they have fixed. So, if you are like me and need a mechanic because you dont know anything about cars or if you need a mechanic for those jobs that require hefty duty tools, Cruz-N-Cars is the place to go.

I was sent to this business via Discount Tire. I had a good experience and wish I would have had an opportunity to meet everyone. I hope to get additional services in the future.

I am so impressed and pleased with my experience at this business! I initially brought in my car for a wheel alignment, but it was discovered that there was damage to the suspension that would have made a wheel alignment ineffectual. The folks at Cruz n Carz brought me into their workshop to show me the damage in person (without me having to ask) and to give me the option to either go forward with the alignment on the car as-is (which they did not recommend) or to replace the damaged pieces and do the alignment as a part of that service. I was so glad to be shown the damage in person, and this really built up my trust in them. They made me feel like a partner in my car care, which is the way it should be, but is something you dont always find wherever you go (especially as a single woman with only a very basic understanding of car mechanics.)Josh in particular was absolutely wonderful to work with to coordinate my repairs. He not only recognized me and greeted me by name after a good deal of time had passed between my first and second visit (I procrastinated setting up an appointment for the repairs) but he also went out of his way to secure me an (unasked-for) discount before the service had even begun. THEN, it was bad luck that the same day the car was in their care, the price on the individual parts rose $15-20, but Josh worked his magic to lock in the price I had been told that morning. Also my car was covered in pollen and dust (I was so embarrassed to bring it in, in such a state!) but when I arrived, it was spotless - again, a courteous service done for me without me even having to ask!The professionalism, skill, and warmth at this business are things I truly appreciate, and they have secured my loyalty as a customer. I will absolutely be coming back for any future work on my car, and will be recommending them to all of my friends and family.

I was referred to Cruz & Cars by a friend who knows the owner and gave the shop glowing reviews. My car is 14 years old but new to me. Ive only had it 4 months, and this is the first time Ive taken it in for any kind of service.A thorough inspection (30-point?) comes with every oil change, so I looked forward to that. Considering the age of my car and the fact that I have always had oil change shops tell me things that need to be addressed, I was SO surprised that they did the oil change and told me the car was in great shape. No upselling here at all.There were also two warning lights on my dash, which I asked them to take a look at. They ran diagnostics on that, told me what the issues were (sensors), did a test drive, and told me next steps in case lights come on in the future. Frankly, they could have told me anything and I would have believed it, simply because the car is 14 years old and there could be all kinds of issues. Instead, they were totally honest, I feel, and sent me on my way with a fresh oil change and assurance that they did a thorough review and found nothing concerning.I met the owner Ricky, and he and his wife and dogs joined us in the waiting room while the car was being serviced. Theyre just good people.This is a quality place run by great people who treat others well and love what they do. Communication was great. Pricing was more than fair. The place is clean and comfortable. I have nothing but praise for Cruz & Cars!

My husband is 93 and I am 82 - we were afraid we would get took when our car needed repair but we were treated with honesty and respect. Anything beyond or in addition to the original diagnosis and plan of service was discussed with my husband before being done. All information given was clear and concise. All employees encountered were friendly and polite. The car repair was prompt and the car was ready for pickup on the day promised. Good customer service definitely still exists at Cruz-N-Carz!

Amazing service! I’m often skeptical of overly recommended companies…but Cruz-N-Carz. This was my second time bringing my car here and they definitely live up to their reputation! They go above and beyond to make sure you are comfortable and kept up to date on the progress. There are also two super friendly shop dogs…so if you are a dog person, you’ll be in for a pleasant treat!

We took our daughter’s jeep to get checked for over heating. They found the problem plus saw some wires that needed to be replaced. We’re super happy with the customer service we received and the quick fix. Thanks guys!!!

Awesome team @ Cruz-N-Cars. I got a fair price and was treated great from start to fimnish. Manny kept in contact so, I knew what was going on. I did have a question after leaving about the repair. I sent an email to Robert Cruz and he relayed it to my tech Manny. He called me back and answered my question satisfactorily. I appreciate that call back very much! Great job Team Cruz!!

I’m only leaving this review since they send me a message once a month asking for one. I called ahead to see about pricing and I was told a specific amount (can’t remember the exact amount) then after completing the alignment on my car they took it on a “test drive” down the road, then proceeded to almost double the original price I was told ahead of time because “it’s a European car and they’re more difficult to work on.” I told the person at front desk that they need to tell their customers about a price change before they complete their work. I paid the original price. The alignment either wasn’t done correctly or they didn’t do it at all because there was no difference what so ever. I didn’t go back because I don’t care enough and just moved on with my life. I also randomly received 2 brownies in the mail from Cruz N Cars, don’t know why but I don’t really care.

I cant say enough good things about Cruz N Carz! I took my truck in last minute this past week for an A/C issue and they immedicably fit me in. I was updated throughout the entire time on the status of my truck and received the absolute best customer service. Being a woman in a mechanics shop is often not the best experience. You are more often than not left feeling ignorant, inadequate and taken advantage of. I have always been treated with respect at Cruz N Carz and their expertise on repairing vehicles is top notch. I will never go to another mechanics shop. Thank you for serving the community and providing a trust worthy and reliable place to take our vehicles.

Cruz-n-cars is a honest and friendly full service automotive repair shop. I highly recommend them as they always make me feel like family and do fantastic work. They are amazing. Always going above and beyond to take care of the customer.

There was an oil leak in my car. My car was fixed and taken care of. They informed me on everything I needed to know about what must be done in my car. Everything was fixed on time and they have amazing customer service! This is a good quality place run by great, professional people. I definitely recommend this place to anyone and I will return here if I ever have any issues with my car in the future.

Brought my sister‘s 2010 Hyundai accent in for power steering belt change. they inspected the car and found several issues that needed to be addressed including radiator flush valve cover gasket and timing belt.I agreed with them on the recommendations to address these areas.The work was performed in the car returned in a timely fashion.since there was a lot of work with overlapping labor they considered this in the quote.we were kept informed as to the progress.very fair and honest folks.highly recommendedI will be bringing some of my classic cars to them for some fluid and sealed changes that I don’t want to do

Its been a while since i visited but i had a good experience. I was treated very respectful. They throughly explained my issues and was able to do repairs. My only issues was the environment would have been comfortable if there were no dogs in the waiting room. I see lots of mechanics doing this but I have a fear of dogs and was uncomfortable setting and waiting.

Glad I found Cruz N Carz. Got my front lower control arm replaced. They are efficient and very knowledgeable. Car was ready for pickup by end of the day. Highly recommend.

Being a female, I always feel going into an auto repair place that I am going to get ripped off. Josh and the other guys were very helpful. The computer programmer happened to be on site when I showed up. They were able to diagnose and fix the electrical problem with my car in a few hours. I felt they were reasonable and professional. I would definitely recommend them and return there if I had another issue.

Could have given 5 stars but did not met the promised expected duration of repair to be finished.

GREAT PLACE!! I took my car in for some issues and they really took good care of me. They made sure I knew exactly what the problems were. I felt very informed on all the issues and was really happy that they took pictures and sent them to me so I could see everything they discussed with me. Had my car repaired earlier than I was expecting and gave me a good deal. Friendly staff and they communicated with me every step of the way. Will be sticking and staying with Cruz-N-Cars!!!

Danny was very helpful and knowledge in helping and assisting me with my estimate

I drive a 2019 Jeep Wrangler that I bought used. I had some uneven tire wear going on, and some pulling to the right. I went to Cruz-N-Carz after purchasing new tires for an alignment. They got me in the very next morning and got me taken care of. The staff was very friendly, and the owner took time to chat with customers while we waited on our services to be completed.The four-legged employees demanded some back scratches, so I of course had to oblige.

Very Thankful for Cruz-N-Carz!! Theyve always addressed needs for my vehicle quickly & carefully. They take the time to listen to my concerns and are considerate when explaining what maintenance/repairs will consist of so its easy for me to understand. Ernesto, thank you so much! I appreciate each & every one of you!

We have been extremely satisfied with the service, communication and timeliness of the operation. John in the office has helped me on several occasions and our experience has been nothing short of excellent. They truly go above and beyond to take care of their customers.

As always the very best!!! Customer service, quality service and employees. Been doing business with Cruz-N-Cars for a least 15 years, complete trust to do what needs to be done at a fair price. Earnestly took care of me my last visit Top Notch

Very good experience my first time there I love the way they do businesses make you feel welcome and explain everything to you about your vehicle step by step and offer you a price that you can’t refuse. I plan to go back and have some more work done on my vehicle. I will recommend them to everyone. Thank for taking care of me and I’ll see you soon.

Well, theres not a whole lot to say, which is a good thing. If you want to know an honest place to go to for auto work and was like me, didnt know of one and took my truck to the crooks at the Ford dealership, then you dont need to call any other place than these guys. They take care of you, all the way around, give you affordable options, work with you on getting parts, give you frequent updates, are always extremely polite as well as use towing services and specialists like the differential specialist they had work on my truck that are just as kind and helpful and do not rush you away, as well as seem to have your best interests first. They saved me a lot of money and gave me reassurance through it all that we were choosing the best option. Cleaning the truck before I picked it up is something a lot of places dont do anymore, but little things like that go a long way in showing your commitment to customer service. Im from Louisiana, but if I have a vehicle service need and Im able to get it over here, these guys will always be my first choice. Thanks Ernesto and Rick! Yall were awesome!

I was referred here to get studs repaired.Service was on point.Quick. Uncomplicated. At one point someone came in the waiting room to make sure that we had plenty snacks and water. Every once in a while, the dogs would come up to me -- which I thoroughly enjoyed.Great customer service. Would recommend.

Quick service. Had one issue, my cabin airfilter was replaced, and when I was driving away from the shop, my glove box fell out. They easily fixed it when I went back.

Enrique was awesome. They did all needed repairs and even showed me the old worn out parts that needed to replaced. Super nice employees as well. Will definitely give my auto repairs to Cruz-n-Cars. Thanks so much Enrique.

I truly appreciate these guys, their professionalism and honesty. They were able to diagnose why my ac wasnt working after I had 2 other shops look at it. They quickly repaired the ac and I was on my way the same day! They even took me home after dropping off the truck. I will definitely return when I need additional repairs. Thanks guys!

Cruz n cars not only had the best prices for the transmission services that i needed, but they completed the whole process within a few days. (after my vehicle was at a dealership, heavily known, for over a month without being touched or evaluated). cruz n cars is great at their turn around speed and their communication. i will continue to use them.

Best, honest ,caring, and knowledgeable shop around. The staff here is beyond amazing. Ive had my car serviced and worked on by many many places but none compare to Cruz N Carz. They exceeded my every expectation. I brought my car in for a misfire issue. They took care of it almost immediately and knew exactly how to fix it. And after that I had another issue come up which they didnt have to bother addressing or dealing with. But Ricky and his team spent days and resources coming up with a solution. Went above and beyond to help me out. They put pride and heart into making sure their customers are taken care of. Good to know theres still amazing businesses like Cruz N Carz out there.

Excellent service, very friendly and helpful, especially Manny , always on point!

Ricky and his crew always takes gr8 care of my car when I need repairs or service. Communication is great and service is fast and thorough. I was referred to Cruz n Cars by a close friend who sends all of his cars there when repairs are needed. I totally trust my friend and if he recommends it then it has to be awesome. Cruz n Cars has taken care of my car for the past 2 years. I refer my friends and family and im referring you too! I promise you wont regret it. Thank you Cruz n Cars for being one in a million!!

Great experience! Outstanding customer service, job done right and good prices 😁

My experience with Cruz N Carz was great from beginning to end. They scheduled my services and kept me informed through text messaging the whole time they had my vehicle. The staff was friendly and respectful and I felt like I wasnt just another customer. They even sent me pictures of the parts they took out of my vehicle and labeled them so that I knew what I was looking at. I will be bringing my vehicle back here.I had shaking on acceleration and deceleration when I brought it to their shop and they identified the problem and a cracked belt and made all repairs and my car now drives so smooth! Im grateful to have it back in the shape it deserves to be in. Thank you!

Ricky, Lisa, and their crew are simply the absolute best at car repairs. While youre just a number at dealers and other repair shops, these folks get stuff done, right, plain and simple, or they make it right. Highly recommended!!

Excellent customer service, friendly staff plus they did a great job on my truck. I couldn’t beat the price!!!

Go visit the owner Rick, Ernesto, and their auto team and let them take great care of you like they did for me. Also, let Ozzy the resident shop dog (Boxer) comfort you as you wait! Customer service and hospitality are top notch, and I am a very picky person as a healthcare worker. All my future local car concerns will go their business, and I know how to rebuild cars on my own!Thank you Cruz ‘N Cars!

Highly recommend Cruz N Carz for your next vehicle repair needs. Ricky and his mechanics are extremely knowledgeable and professional. They offer great reasonable pricing with peace of mind knowing, your vehicle will be running like new once they have completed the necessary repairs. The have a speedy turnaround too.

Family oriented and great customer service when you are there. I had an expensive bumper to bumper tune up in December 2021 - a week later, the check engine light came on - took back on 3 different occasions and the final one - my motor blew in March 2022 (2.5 months later). No one could explain why or have reached out to make it right. When I called back, I was quoted a price for a new or used engine. My vehicle had less than 117,000 miles on it, and it was running well. I had the tune-up done because I wanted to ensure my vehicle was safe on the road traveling. Its been almost a year since the original work was done, and my vehicle sits because I cant afford to fix it.

Fantastic place to do business! Ownership & team are amazing to work with. Ricky & staff take the time to explain whats needed to get youre vehicle running right. I would HIGHLY recommend these guys to anyone that needs their car worked on!! These guys are awesome!!!

First time I used them or I would’ve given them 5 stars. Def going back because they did great work on my 68 Camaro.

I took my car in to get the clutch replaced I bought my own parts except for the flywheel. Now, the owner recommended getting the flywheel that there could be an issue if I didn’t. However he texted me stating that the flywheel wasn’t in too bad of shape and also texted me once the car was done and told me he personally drove the car and it was good and I shouldn’t have any worries. A couple days after pick up my car began to make a noise. Then a couple days after that began to make another noise then another noise. I went into the shop with one issue and now have multiple. I took the car back to the shop after a few canceled appointments on my end due to life. The owner said he never drove my car and that I should have bought better parts and should have ordered the flywheel. He said he’d look under the car to see if there are any issues. But at this point I knew they were just going to charge me more money, so I decided to just take my vehicle to the Subaru dealership where I should have gone to begin with. The shop came highly reccomended but did not meet expectations in services or customer satisfaction. I wont say don’t givem a shot I just know I’ll NEVER return.

If you follow me you know Im not a fan of negative reviews. Im not going to rant. Initially I couldnt have been much happier with my experience. It was how I was handled when I discovered an issue. The mechanics do a great job. I however am not a fan of being patronized and taken for a fool. My concerns were dismissed in the name of making money. Dont misunderstand thats the goal of capitalism, I get it. Dont dismiss me because of money. I will not be back because of the attitude not the work.

I took my car in a year ago because it was shaking everytime I stopped. They fixed it right up for me. Very pleased with job and have no issues. I highly recommend this place. The staff is very kind and love the doggies too.

The crew at Cruz-N-Carz are amazing. They saved my car from total ruin. They clearly explained what I needed to have done and why. They communicated with me regularly and provided top notch service.

Customer service was great! Love the atmosphere. I was well informed and they were thorough.

I recommend Cruz-N-Carz. I have taken my car to them a few times. Ernesto and Ricky are great. This business has taken care of my auto needs as well as other family members as well. Give them a try.

Shout out to Robert M. He let me know how everything was going with my car and when it would be ready. Everything went smooth! I definitely recommend Cruz-N-Carz.

I really enjoy getting my vehicle serviced with C and C. The 30 point inspection helps me keep abreast of all future issues my 10 yr old car running. Cruz and Carz keep me cruzin.

I had a big job for Cruz and Cars to take on and they did it well. I got my vehicle back within the time frame they estimated. Their work was guaranteed for 30 days and they gave me no issues when I did have to return within that time frame. They gave me a fair deal and I was genuinely satisfied with the service.

Everybody was great and welcoming, definitely gonna be back

07/30/2018 - Once again, I am very happy with the service we received. My son was driving his truck and heard a popping noise. I told him to take it to Ricky at Cruz N Carz. Ricky test drove his truck and the passenger wheel was about to fall off because the wheel bearing was broke. He said that the driver side wasnt as bad but also needed to be replaced. I appreciate Ricky working with my single mom budget! Thank you Ricky, Lisa and the guys at the shop!09/09/17 - We received an estimate from Firestone for $680 needed on a car. I called Ricky at Cruz N Carz and he said to bring the car in and he was sure he could beat the estimate from Firestone. Oh, he beat it alright! The repairs were about a 1/3 of the cost! I am so happy with Rickys customer service and will definitely be back in the future with any needs I have. Thank you Ricky!

Great customer service and did a great job fixing my car!

I went to Cruz N Carz for the first time for an oil leak, and they were HONEST that an $8 plug was all that needed to be replaced. Honesty is priceless, especially when it comes to car repairs. Cruz N Carz will have *all* of my future car business, as well as my family’s. I highly, highly (did I say highly?) recommend them.

Great service and fair prices. They do not try to sell you what you dont need and will tell you if it can wait or not for repairs or replacement . Brayan is the best.

I had my Nissan Pathfinder work on around the middle of April it was overheating it became frustrating and a problem for my,wife and myself, since were both retired and on social security.Not to mention the owner Rick with things not making sense on the motor problem, well he came up with an ideawhich I was kinda of had back in mind I new what I already spent on the vehicle, and what I was going to spend on whether I fix it or notA new vehicle would cost too much and another used vehicle you didnt know what you were getting into again,long story short he recommended a new motor which to me made sense overall I have a new motor and as far as concerned anew car Im happy with the outcome.I want to thank Rick and the crew at (Cruz-N-Cars). For helping me on thisVehicle its running good, I got my eye on it.Again thanks Guys!!!!!!

My experience with Cruz-N-Carz has been nothing but Good things!!! They treated me and my car like it was their own. Cruz and his crew are honest, fair, and quality always stays on their mind.

Cruz-n-Carz has taken very good care of me and my car. Very professional and timely with diagnostics and the repairs. Their staff is very friendly and knowledgeable.

Brian was a great help and they got my alignment perfect for a competitive price. Recommend 100%

I referred my Aunt to Cruz n Carz. Her engine was overheating. They made it very easy and affordable to repair her car. It was in and out the same day and they even gave her a ride home when she dropped off her car. My Aunt is on a fixed income so she asked if they would give her a Senior Citizen discount and they did! Thank you Cruz n Carz for taking Great Care of her!

They went above and beyond. Its not often that you find a mechanic that will give it to you straight, not try to up sell, or nickle and dime you. Ricky communicated everything well and let me know what would be the best recommendation given the age of my car. Pricing was reasonable and very competitive. If discerned him to be honest and very knowledgeable. His explanation of the services was understandable in laymans language. My car is running great!

Cruz N Cars did an awesome job taking care of my cars issues! Ricky and his staff always put me and my family back on the road! Ricky is a honest mechanic you can always rely on! His service is outstanding! He also has Fajitas ever friday for all his clients and community in appreciation! Stop by and talk to Ricky he is never to busy for a client!Thanks Ricky for being one of the few honest mechanic around!Your forever client & community supporter!

Horrible experience with these guys, got new tires from Discount tire and needed an alignment. Discount tire recommended me to this place. I dropped my truck off at 8:15 and they didn’t attempt to start working on my truck the whole time I was there. Decided at 11:45/12 I’d ask for my keys back and take my business else where, horrible communication and not one attempt to keep me updated on when they would even get to my vehicle. Would give zero stars if I could.

Cruz n Carz is always my go to when I am in need of car repairs. They are professional, knowledgeable and fair when it comes to pricing. I highly recommend Cruz n Carz for all of your mechanical issues.

As before, Cruz & Carz did a great job! This is a very honest business who are honest with their prices, follow up with their customers, & do a great job!

****BUYER BEWARE****This place is a complete fraud! My daughter took her Audi Q5 here as a result of a recommendation from discount tire because she needed an alignment and they supposedly had a sale. They charged her over $2500. We took the vehicle to Audi for an assessment after they “did the work” and discovered that they didn’t even do the alignment properly and they used after market parts on her vehicle. Who knows what they did with her original Audi parts that they removed. They are completely unethical. I can’t wait to speak with the owner Monday morning. I need answers!!!

I used Cruz N Carz at the recommendation of a friend. I was very happy with the service, the timeliness of the work done, communication and they worked with me every step of the way. They diagnosed the problems and worked with me to resolve them. Even though they were busy, they took the time to call me and discuss what was going on before they went too far into the process. I would highly recommend them again.

I take my vehicles to Cruz-N-Carz because I value their work and integrity. Chuck & Ernesto went above and beyond to take care of me and my ride. Ricky Cruz has a great team of guys at this shop

My first time coming here to get wheel alignment. I scheduled an appointment I got there and I was in and out within 35 min and the customer service was great and they are very honest and helpful. I will be coming back. Thank you!

Amazing service, awesome customer service, fast, affordable. Will be returning if any issues occur with my car. They also offer a large assortment of snacks in the waiting room. They also completed a full inspection.

Honesty & integrity, with a heaping side of empathy. I would trust the smallest or biggest jobs to Troy, Ricky, & the entire team Cruz n Carz por vida!

I was having A/C issues and took my truck to the Ford dealership, they quoted me $1,760.77My brother referred me to Cruz N Carz and they were very nice and honest. They fixed my truck in a reasonable time and charged me $335.00I am now a loyal customer to Cruz N Carz.

Ive been taking my cars to Cruz n cars for a couple years now. And they have always taken amazing care of me! Rick knows my busy schedule and has always made an effort to do everything he can to make sure I have me vehicle back as soon as possible...Even when he struggled fixing my problematic power steering (which seemed impossible to fix) he worked extra hard to get it right! He has an amazing team to back him up! And he truly cares about everyones individual needs. Ill always call him in a time of need and recommend everyone I know. I am extremely grateful for all he does!

These guys were awesome!! Very knowledgeable about classic cars. Took my 71 Olds Delta 88 convertible to them to make sure it was road worthy for a cruise. They checked it out and pointed out a few things that needed attention and helped me out. Super nice people and they really know their stuff. Highly Recommended!!

Been using Cruz n cars for awhile now, they provided me with good customer service and always give the best deals possible. I recommend them to anyone looking for good mechanic work.

I really enjoyed my experience with Cruz N Cars. I have known Ricky for years had never let him work on my vehicle, but he is an excellent mechanic and his wife Lisa is as sweet as pie!!. Good job, its hard to find a good mechanic who doesnt try to RIP a female customer off!!

I will never go anywhere else!!!! These guys are my forever mechanic. Not only did they repair my vehicle, but they were great at advocating for me with my insurance company. Also, my vehicle had a seperate issue that my dealership quoted me $3,000. These guys gave me a second opinion at 1/3 of the cost the dealership quoted me. If you’re looking for the best mechanic in town.... look no further.

This place is great! They will work with you and fix whatever needs fixing. Very professional. I will definitely be coming back. I have been looking for a mechanic/body shop nearby that I could trust. And I have found it. Thank you,guys. You have a customer for life.

Brought my truck in for low oil pressure. Heard noises from engine but when they checked it they couldnt find anything. Picked my truck up this morning and the engine was making a noise and the fuel was completely empty. Didnt mind paying for the time they had it but at least find the problem and fix it. Instead they charged me for engine diagnostic charges. Oh well got my hopes up

I believe Cruz-n-Carz workmanship is top notch, however I had an incident that happened with my car. I brought it to their attention and they had a good attitude about correcting their mistake. I would recommend their service!

They are very hospitable along with helpful! Ernesto is so sweet and communicates the breakdown of the going-ons of your car so effectively! Everyone is great and seem passionate on what they do - it shows in their work. Thank you Ricky & Lisa & Chuck & Josh & Ernesto!!

John provided excellent customer service. I constiently use Cruz N Car for my auto needs because of their exceptional service.

They had my car for a day and a half and did a 30 point check which they never told me the price of. I had the parts to the car and required an estimate which to this day I am not clear of. At his point I requested to pick my car to be picked up because I was not sure of the cost. It was a fiasco. Then I went to pick up the car they told me that I owed them $135. They should have been up front about the cost...

Great work for a very fair price. Ask for Troy in Service. Straight forward and he knew his stuff making it easy to trust him.

I had called in for a something that is similar to a tune up and they did beyond everything great ! Very very nice and friendly even bought me back home because I didn’t have a ride. They are some wonder people ! I HIGHLY RECOMMEND them !!

Ricky and Lisa are the best. They treat you like family, even though it was my first time to come there on a last minute whim. They were still able to fit me in the schedule. The cutest doggos roam around the shop to come give you kisses. I will be back for any car issues I have and I will refer my friends and family. Rick and Lisa are honest individuals and I’m lucky I stumbled upon them!

I went there because two other relatives had great experiences. I unfortunately didn’t. They kept my car a ridiculously long amount of time, couldn’t get parts, couldn’t fix my issues, misplaced my key and they aren’t cheap. For all of these reasons I won’t return.

Cruz-N-Carz is the go-to auto repair shop for me and everyone I know. I know I can trust them with my vehicle, be treated with respect and kindness. The owners are outstanding members or our community, and joy to do business with.

Not saying you can buy me with brownies, but between the kind service, brownies, and their extra set of paws, my husband and I will be returning for any further servicing needs!

THEY DID AN AWESOME JOB ON MY FRONT ALIGNMENT,,AND REDOING MY FRONT END SUSPENSION,...ALL WAS VERY AFFORDABLE,,THANK YOU CRUZ N CARZ..YALL NEED BIKINI BABES WASHING CARZZZZ

Yes talk with Manny for the first time on the phone gave me a true good reasonable price to do my brakes first time me hearing about this shop through Discount Tires I was pleased with the quick turnaround to get my vehicle back the same day Manny also waited a little later because I got off late so I can retrieve my vehicle so far Ive been driving it close to 2 weeks and not experiencing anything the brakes are working just as they supposed to looking to do business with this shop in the future

Very fast accurate of time of service. I will recommend a friend to this shop. Very knowledgeable on my insurance claim. Josh is nice very help. I’m a very Happy customer.

Called the owner, got me in to do brakes and oil change. In and out with a great price. Extremely knowledgeable staff with great customer service. Found my go to auto repair shop.

Came for a state inspection on Saturday, quick professional service was provided. On top of the state inspection, they also performed a quick 30-point safety check and provided picture evidence alongside the maintenance they suggested to be done. Will definitely be back in the future.

Fixed alignment in timely manner. Very professional. Went on to explain what needs to be maintained in near future. Will revisit.