I paid my rent a year in advance and the heater has gone out and they sent over an incompetent guy that didnt know what he was doing. He was looking at YouTube videos to see how to fix the heater and it still isnt fixed. It is about 50 degrees in the house and the temperatures are going to be in the 30s next week. The guy they sent initially said the unit is old and need changing and it was a safety concern. Now they want me to pay for someone to come out and fix it but I have to pay for it. Why would I pay for a new unit in a house that doesnt belong to me? I dont own the house so when I leave, what am I supposed to do, take it with me? I am disabled from a stroke. I have my 70 year old mom with me and they dont care that we have both gotten colds from being in a cold house. We wear sweaters, coats and leggings with jeans over them to stay warm or turn the gas stove on to heat the front of the house. So this is how they treat people who pay a whole year in advance plus the security deposit. Just make sure to check EVERYTHING yourself before getting a house with this company.
Incredible experience with identifying a tenant and securing a signed lease. This service took a huge burden off our shoulders!
Dear Google, I have quite an interesting story. This company probably isn’t expecting the review. I’m about to leave. They probably expect me to leave the worst possible situations. I probably would. Mine was a little tricky other people ditched me on the rent after two months. I was stuck with Rent I had a job opportunity in the Midwest in October, but I was forced to pay rent that entire time sounds pretty messed up. I know it was. It was rough on me, but Taylor and sarah at Realvest. We’re Aggressively patient with my rude attitude and also deal with a kid to help me alleviate my situation with maintenance during my stay there stay and they were wholeheartedly understanding. That is why I’m leaving this I had times and moments when my rent was very tight and never stress about it. I highly recommend them they were extremely professional, but somehow know how to pull out the bag of being a homegirl. I absolutely love this company and I am very sad that I have to go through a different company now that I am in Los Angeles Realvest we will meet again thank you for your services.
Everyone on the property management team has been absolutely fantastic. They go above and beyond to ensure proper maintenance and upkeep of their properties. They’re truly dedicated to the happiness and wellbeing of their residents. Taylor always responds in a quick and timely manner and the maintenance team is always kind and helpful.
Sarah was amazing through the entire process. She answered all our questions, was always professional, and quick to respond to our needs. We have been through several home buying processes and working with Sarah was by far the best experience we have had. We would highly recommend!
I’ve worked with Realvest Property Management on multiple transactions and always have a great experience! Their team is knowledgeable and communicative. You can tell they truly care about their clients, the properties, and the tenants.
Realvest has been a pleasure to work with. They stayed in great contact with me during a recent vacancy, got a new tenant placed smoothly and quickly. They always take care of any tenant issues with ease, making me glad I have them to depend on.
The plumber was able to light the water heater when CenterPoint technician was unable to do so. He explained the system and to let them know of any other problems arise.
Our experience with Sarah at Realvest Property Management was incredible! She took care of everything, helped us buy and sell our house with ease!
Prior renter just wanting to share my experience. Had rented a house, was supposed to move in on August 18th. When we arrived there was toxic mold in the garage, and master bedroom area. We had a mold company come do an inspection, and confirmed the results showing the mold was toxic (Chaetomium/Stachybotrys). We notified the landlords (realvest property management) informing them of the findings. They sent there handy man to do the repair which involved doing a poor paint job over the mold. Upon seeing this we knew we had a problem.We had to get lawyers involved, and they sent back the mold remediation company again. Landlord notified me that they were going to do a proper remediation removing the drywall. But upon a 2nd time they just repainted it again along with taking the welcome gifts,and doorknobs off the cabinets. Had to get a 2nd inspection company to get more testing done, and again there was confirmed toxic mold inside the house showing there fixes were incompetent. Mind you this was over a month after we were supposed to move in. They finally let us out the lease but kept the security deposit, and first months rent for a house we never got to even move into. Just beware when renting from this company.
As a Realtor in the community, I have partnered with RealVest Property Management on multiple occasions. The communication, knowledge and expertise provided from every single one of their staff is AMAZING! Because of my partnership with Realvest, I have been able to better serve my clients. I highly recommend Realvest for all of your property management needs!
Linda holmes is a pleasure to work with. You couldnt ask for better communication.
Management got someone out to fix my problem right away.. it was a quick and easy process. Very pleased with the service!
RealVest has been a game changer for us! We wish we would have had them sooner! They are professional, efficient and friendly. They know property management!
Excellent services, most especially Stephenie has been great help through the process.
Taylor and her staff are amazing. Very kind and they really seem to care about the tenants!
Our heater went out I called about 8:30 a.m. by 10:30 a.m. someone was here working on it and got it fixed great service
Great communication and very professional. Quickly responds to issues and takes care of any problems quickly.
Extremely knowledgeable and very helpful. We appreciate yall!Highly recommend.
Strong real estate professionals with an extra dose of intelligence, integrity and kindness!
Good service: on time and fast.
Good communication and fast response.
Excellent, Professional, Responsive!
Very responsive & have updated our building.
Great job !!!