Texas Turnkey Property Management & Rentals

Please do not use this company, I sent them a very high end client and my client has been given the complete run around. They don’t answer calls or effectively handle transactions, they just keep saying they are in meetings. Lost a check in transit and take weeks to resolve. My client is still waiting on her tenants rent and have been under the management since August with only 1 payment made out to them as landlords. Ridiculous service, will never use them again.

They are horrible, and wont answer calls. Wont respond to my maintenance requests. When you call you get a recording that says “Not accepting phone calls”. I have mold in my shower wont repair it. Theres a lot of Wont s

So 2 business at this address. Texas turnkey and ask Ozzie and only review for Texas turnkey is from askOzzie employee for Texas turnkey which appear to be same employees for either or business thats in the same building. The Texas turney key rental property management experience has been beyond frustrating. More than a month to get a answer or repsonse to apartment listing online. Trying to get through the lease application and keys in hand has been call wait call wait, no response to calls , or after a dozen calls Ive made I get a reply I tried to contact you. Funny, no missed call,text or emai in the whole time I been trying to contact them. l. Asked to do a tour and Kelly never showed up or even bother calling so that was a waste of my time and time off work I cant get back. Finally get application done and paid for then approved and was told on a Monday that apartment would be available Friday and then once again the cold shoulder....no reply to messages, calls etc. Took off work, have deposit, administration fee and rent in hand and cant even get a answer to meet for keys to a apartment interior still unseen weeks Into this process. Never had so much trouble trying to get a apartment, much less give one money. Finally had to track down business physical location to get keys and give them money for the apartment or be stuck waiting even longer for who knows how long. Finally got keys after having to do all the extra footwork, to a place Ive yet to see the inside of.

My landlord went with this company didn’t even tell me. I found out my a notice paper in the mail saying the company is trying to contact me. I literally call and call and its like they never answer ! I been calling since Monday she didn’t answer back till wed or Thursday but she answers my landlord …. I call the # no one ever answers it will be at 3pm sometimes. Also I’ve been trying to get ahold of them to talk about fee I just paid extra fees after being told we wouldn’t when we pay rent !!! No one ever answers my questions .!! Ever time I do call she is never by her desk she is always away … also the site is always down and feels like she doesn’t know what she is doing !!

Professional Company that delivers over the top customer service. They are very experienced in managing property all over the Harris, Brazoria And Galveston County Area.