Tradehouse at Bulverde

I was apartment searching for 4 months and i stumbled across Tradehouse and decided just to tour….i signed that day. The staff goes above and beyond, always helpful and polite and really made this place feel like home. Even on move in day when i had questions, needed assistance, and just welcoming to the community, i had not one complaint. I’ve only been here for less than two weeks and i couldn’t be happier with my choice. The security is great, amenities are amazing compared to other complexes, quiet and polite neighbors, and absolutely perfect overall. I love calling Tradehouse my home!

Been living here a few years now, and I have to say that the facilities, the administration, the maintenance office… literally everything this place is phenomenal. Over the years I haven’t had to submit many work orders for maintenance. However, every time I have they responded near immediately usually within an hour or two hours if someone is looking for great apartments and that 1604 Bulverde area I cannot recommend any place greater than trade House

Very nice place to live, clean grounds. They are super fast on work orders. The trash service is great to have. This is my second year here so over all I like it. The front office staff are really nice and they have a lot of cool events like not cheap stuff (wine down Wednesdays, they also did this awesome charcuterie spread). They have food trucks that come out and those have been delicious. The maintenance staff is on it! And theres a young lady that cleans the common areas shes really nice. The equipment at the gym is really good. They have a separate yoga room, full weights machines even a stair stepper. So all and all I like it. Also i havent seen a ton of children and its quiet, so if you like quiet then come on down. My only gripes are they cant power wash the upper floor hallways (sometimes there are spills from trash collections if residents pack their trash improperly). They do come blow the leaves out as a remedy sometimes they mop it. Some people dont pick up their dog poop, the staff is quick to get it if you put in a work order. So normal stuff mostly on residents not taking care, not on the staff at all because when you tell them they are on it.

Only 2nd day, but I loved the welcome card and champagne. Such a kind gesture. Everybody has been so helpful and it is very quiet. I look forward to checking out the amenities when it’s finally above freezing.

We cannot Thank Ms. Ainsley enough for her continued excellence on communication and follow through. She also, continues to provide legendary human service with a beautful smile and with consistency.Thank you Ainsley for a job well done. Because of you we have decided to renew into a smaller unit that exceeded our expectations, even though it was a smaller unit. It fits us perfect for our needs…You are an up and coming force in your line of work.

I visited my friend here, I love the area it is at. I love the coffee maker, it is so amazing and useful! I love how this apartment complex has security. I saw a Male security officer that was in a red car driving with a green light driving around the complex 2 times in a single hour patrolling the place. Parking is wonderful here. I love the dog park area as well. This place is amazing 🔥

I have been working with Tradehouse for about 3 years now and I must say that everyone who works in office are Great people. Estrella , Gabe ,Ainsley and Annasty are All so very Friendly and Sweet. Beautiful pool and a very Spacious Gym.Friendly Tenants. Pet Friendly. Walking distance to HEB and there is a different variety of stores.This Location is perfect For just about every person.I totally recommend.

It’s a nice place . Great maintenance service . But I wish I could put a five star but I can’t .,due to my several complaints to the office like five or more times that my neighbor doesn’t care about others ,so inconsiderate at the time they make at 3:00am to 5:00 am slamming n banging cabinets ,toilet ,doors especially the dropping on the floor it’s like they are doing it deliberately.Im pretty sure this person has done this to others ,We’ve been here for 6months n this has started a few weeks when we’ve settled in I didn’t want to complain but we are losing sleep to go to work through the week days the person walks like she’s marching in the military. I love animals But she has her large dog at 2@m to 4@m in the morning it varies Sometimes earlier, throwing a ball which you can tell and the dogs are racing around the apartment at that time when others are sleeping to go to work in the morning . That’s why I say this person is so inconsiderate. Maybe she doesn’t have to go working that day in the morning at 3 AM or earlier so it doesn’t bother her cause she’ll get some sleep. I did complain to the office and I’m kind of tired of telling them the situation so there’s no sense in me going back and talking to them because I already can tell that they don’t want to do anything about it. I guess it’s OK to take our rent but when you complain, nothing matters about what other people are going through .The person up there is not a child. like the office said they already talked to the person but come on how many times do you have to tell a person. It wasn’t too long ago we were watching TV and I couldn’t even enjoy it because she had that music blast off the person knows what they’re doing. I called security and they said that if it still continues by 11 o’clock to call it guess what she stop before 11:00pm she knows what she’s doing. We can’t even enjoy our TV me and my husband, because of that .I heard more of the music than I heard my TV that’s how loud it was all I know is I’m unhappy here cause I know every night and every evening it’s gonna be like this from now on, but I guess when the other person that moves in and she’s still here doing that same noise they’ll go through the same problem, but nothing gets done the other time I made a comment online about what was going on and they said for me to go to the office and they can take care of this matter I already did that done that and it doesn’t work so my best bet is letting him keep going going because nothing‘s gonna get done And when it’s time for at least to be over, I guess our choices to move cause this is not a place of home going through this.

I’ve only been here a couple of weeks but my overall experience with Tony and team was great! They worked with my indecisiveness so professionally and patiently. There is plenty of parking for my building and it is very quiet. My apartment is extremely spacious and any work orders I have put in have been resolved same day! I have no complaints so far!

Amazing experience. Beautiful property, wonderful staff, swift maintenance. You can’t ask for more. The gym is always clean. The pool area is so resort style. And Tony is the best hire they ever made!

Tradehouse is not only a stunning property situated in the most convenient location of San Antonio, but the staff are so kind and easy to work with. We have worked several events for them and honestly, it just gets better every time. The residents are also fantastic! We love working with the Tradehouse family!

We have been cleaning the windows at Tradehouse for a few years now and they have always been great to work with. Great communication from staff and work well with our crews. We look forward to many more years of working together. Thank you!

Tradehouse Bulverde I absolutely love living at this property! Our apartment is very spacious I love big closets, bathrooms and our kitchen is everything and more with so much cabinetry. The amenities are top-notch, earning a well-deserved 5-star rating. The dog park is impeccably clean, and it’s clear that a lot of care goes into maintaining it. Everyone here, from the property manager Estrella to the staff, is always friendly, knowledgeable and welcoming. They host numerous events and are deeply involved in creating a vibrant community atmosphere.The maintenance team is by far the best Ive ever experienced—extremely fast and efficient. I always feel safe here, which adds to the overall comfort and enjoyment of living in this fantastic apartment community. We have a garage but there is also plenty of parking when we have guest in town which I have had issues with at other places and I know is typically a problem at a ton of properties in San Antonio but not here. I never have to worry about anyone getting towed. And lastly the location is undeniable because who doesn’t love having an HEB in walking distance or a coffee shop, some great restaurants, medical or dental care near by. Also for all who love to pamper themselves there is a salon suite called the LUXXE Salon Suites of San Antonio close by where you can get multiple services from your lashes, nails, brows, massages, hair cuts etc. Tradehouse Bulverde Marketplace 10/10 I highly recommend! 🙌🏽

Tradehouse apartments have been my home since Dec. 2022, and I’ve truly enjoyed every second of it. They’re dedicated to keeping a beautiful, quality community for everyone to enjoy and are always coming up with ways to feed us! Need I say more? I will also never stop talking about their friendly and professional maintenance staff. They will respond to your maintenance orders so quickly and make sure it’s all taken care of within 24 hours! My little one also loves the complimentary coffee/hot chocolate bar we have in the lobby. We are also walking distance from an H-E-B for all your needs, Marco’s Pizza if you love pizza nights, and a Dutch Bros if you’re a coffee addict. So much more I could say, but I’m sure you’ve been convinced to check us out!

I want to say, I didnt end up renting with them this time, however, I really appreciate Ainsleys help and support. She showed me multiple units, explained everything very well and she was super friendly and helpful. If I had moved there, it would be because she was a pleasure to work with and the area seemed like a good spot to be in. Love the countertops and the floorplans overall - I just needed a closer garage. Thanks again, and I would consider finding a home here some other time if pricing stays competitive.

We have found a home here. The location is great for shopping, restaurants, and getting on 1604 and 281. Management and maintenance have always been friendly, responsive and answer requests quickly. We enjoy the amenities including a beautiful pool, exercise room, beverage area, game and bbq areas, which have even been updated recently.We have enjoyed meeting and becoming friends with other residents of all ages and backgrounds. There are several opportunities to get together with other residents during monthly community wide events-wine down Wednesdays, food trucks, and monthly parties.Pets are very welcome here with an updated dog park and generous relief stations on the property.

I recently had the pleasure of touring Tradehouse as a potential new home, and I was thoroughly impressed with every aspect of my visit.What stood out to me the most was the exceptional customer service. The leasing team, especially Estrella, was incredibly friendly, knowledgeable, and eager to answer all of my questions. They made me feel welcome and valued as a prospective resident.Overall, Tradehouse impressed me with its blend of luxury, convenience, and community spirit.

Love love love living here! Every time I have guests they compliment my apartment. The design is versatile enough to decorate however you like, and for someone like me that styles rooms differently, I have had so much fun decorating. Lets not forget the events! From New Years parties, pool parties, wine down Wednesdays, Bingo Night, all the food trucks, and so much more, I have been given the opportunity to make friends and feel the sense of community. Its hard to make an apartment feel like a home, but thankfully I have found a community that I look forward to living at for years to come!

Was here for over a year, *READ THIS BEFORE SIGNING INTO A LEASE.*Pros:- Maintenance is fast- Maintenance people are very nice- Tony at the front is super chill and niceCons:- PAPER thin walls, as if youre in shoji house.- If you have anyone above you, youll hear every single footstep (literally)- Cars broken into- Its always a coin toss whether the gate is broken or not- Lots of bugs (mainly spiders and ants)- Management wont agree to renew your rent at a fair market price- If youre on the building with the pool, theres constantly people at the pool blasting music- Packages stolen, someone stole a pack of energy drinks off my porch that was only sitting there for a couple of hours during the day- Garages are an extra $150/mo, if you dont have one good luck finding parking. Parking lot is constantly packed, youll have to pray theres an open spot.

6-3-2021I needed some maintenance things done, washer and a little repair in the main bathroom. They were on it asap and sent a follow up text and email letting me know it was completed I really like how the guys get on issues here its refreshing and I dont have downtime. I re signed my lease a few months ago and glad I did, thanks guys.I love living here I have Lived here since November of last year and I am really impressed with how fast the maintenance orders are completed and some of the small things that the complex does for the residence like dropping off painting kits for residence with families. Since the pandemic they make that have made some changes with the pool hours but overall the gym is amazing the and since I love to cook often I lobe the spacious kitchen.

I love living here . Staff is friendly and the apartments are safe and quiet . The amenities are amazing and the community events are always special . For the prize and the quality of the apartments is an amazing deal . I love it here and I see myself living here for quite some time .

Ive loved it here the moment I moved in. Everyone is friendly. Tonys the best and Johnathan is a great maintenance employee. They are both reliable, friendly and professional. I recommend this community to anyone who wants quality living at a realistic price. You get what you pay for, and the at home feeling you get from this community is unmatched.

The team at TH is exceptional! Every maintenance request is addressed on the same day, often within a few hours. They host great community events and keep residents well-informed through regular SMS updates.

Ive been living here for almost 3 years - and LOVE it! Friendly neighbors, everyone is respectful and an overall quiet community. The office staff and maintenance team are always friendly and helpful. :)

The complex is nice looking, don’t get me wrong but the rules are becoming quite ridiculous. I’m posting this review after having my vehicle towed from my PAID spot overnight, paying $250 to get it out 2 hours later, and the reason cited “no tag displayed”. I searched through my lease to find where this is stated and it’s nowhere to be found. I also provided my vehicle information to the complex on move-in for what purposes? No clue. It’s clear that if you opt to pay for a spot, you’re at higher risk because nothing else seems to be towed from the complex if you’re in an uncovered spot. This complex is also now charging for replacement of all lightbulbs, smoke detector alarm batteries, and even the water filter for the refrigerators that they provide which is also ridiculous due to the cost of the rent we pay. My garage has been tampered with on multiple occasions. The complex also appears to be poorly built just due to the fact that walking or even doing the most basic of tasks results in it sounding like a circus to your downstairs/side neighbors. Once again, aesthetics of the apartment is on point but it’s getting to the point that they are just nickel and diming the residents. I can say with absolute certainty that I won’t be renewing.

What can I say about Tradehouse at Bulverde Marketplace that hasn’t already been said! But I will! They are amazing!! I have been a resident for one year this past week and already signed my lease for another. The staff has been welcoming and accommodating since day 1. The entire team from the front office staff to the maintenance team, etc. has gone above and beyond for us. When my water wasn’t filtering out correctly same day fix. I think one of my favorite thing about this place is they feel more like family and make this place really feel like home for us. The community events are always amazing. I love the food trucks and the community challenges they create for us. Always something fun going on here! If you are considering this place to call home, promise you won’t regret it.

First off, I love Tradehouse! The staff is so friendly and even know us personally. We aren’t just a random tenant to them they, they have our apartment numbers memorized and not in bad way either 😂. The maintenance team is also very friendly and I like how the apartments have their pictures posted in the newsletter so when maintenance is needed it’s a familiar face coming and not random people you don’t know. The apartments are high quality with all stainless steel appliances, and very modern looks to them even in lighting. The staff here is really great and even go above and beyond to host events at the apartment complex like casino night and our own pop up shop event. The way they make you feel comfortable is the best part and makes it easy to call this place home ☺️

The only reason I gave two stars for this place is the maintenance department. They’re great! The apartments are very spacious and the location is great. When I first moved in signing my lease I agree to a 14 month lease first month free. In addition there was $500 off first months rent. This past December I was able to purchase a home I gave my notice this past week. Only to find out because I Need to end my lease early they insisted I pay the first month that I got free supposedly and two additional months and the remaining portion until April when my lease ends totaling over $9000. I would like for other people to be forewarned if you’re considering signing more than a year please think about this. Looking back this is clearly a loophole to their advantage . In addition that free month that you get free- it’s not free any longer when you terminate your lease. My previous experience with the staff has been OK however they are not willing to work with me on any type of Agreement when ending this lease. I’ve rented apartments in the past and have never had this happen. I would just like for others to be forewarned and take this into consideration. When I moved in the experience was overall smooth now that I’m moving out the mood seems quite different.

Tradehouse has been amazing. We moved in June of 2021 and have thoroughly enjoyed it. Of course, there has been some issues BUT there will always be issues, regardless of where I choose to live. What stands out to me is that the maintenance and leasing staff at Tradehouse has been amazing at getting work orders placed, the issues fixed and following up with me. I enjoy talking with the staff as well, they are very friendly and helpful. Not to mention all the incredible events they host and all the yummy food trucks that come by weekly! 10/10 would recommend.

We really love living here!!! Clean complex, timely maintenance and the staff is so personable. They take pride in their complex and you can definitely tell through all the community events they do for us !

I lived at Tradehouse for a year, the pandemic year, and it was one of the best (if not the best) experiences I have ever had at an apartment. The front office staff is friendly and professional. Lindsay is always willing to go above and beyond - with a smile! Maintenance requests are handled quickly and the team is very friendly and keep the property looking really nice. The food trucks and community events are top notch!With my job, I interact with many apartment communities in San Antonio, and this office is a clear stand out. The apartments have great finishes, the property is very well kept, the area is developing around the complex, and the staff is phenomenal and easy to get a hold of (also a rare trait)!If youre even considering Tradehouse, stop reading this and go apply right now. You wont regret it!

I love this apartment complex. I have lived here for 4 months and it is safe, quiet, friendly... there are fun social events and food trucks every week, which really gives the place a community feel. Most importantly, the staff is outstanding. The property manager is honest and kind and looks out for everyone. The rest of the office staff is just as professional and courtious. This is NOT easy to find. The demand for apartments is so high that a lot of places were rude... kinda like you need us more than we need you attitude. Not ay Tradehouse. Theyre awesome here and I am sad to be leaving. But I will return if the military brings me back to San Antonio.

I lived here for a year, and I will say that the staff is incredible, by far the best rental experience I have ever had. I would not have moved had it been an option for me to stay. The grounds are well maintained. Apartments are nice. I appreciate the effort put forth by management to provide an engaging experience for residents with weekly food trucks and events. Upon move out they are extremely fair in regards to cleaning fees and related charges. My last apartments went out of there way to try and charge residents ridiculous fees that often went into the thousands. It was a fresh of breath air living hear and renting from the leasing team!

The staff at Tradehouse are amazing! Super helpful and accommodating. Amenities are great! The property is well kept and they have fun community events monthly.

Property is well maintained, service calls are met with prompt response, spacious open floor plans are very contemporary, appliances are new and full size (++), billiard room, common area with coffee valet (access 24 hrs.), private mail room with pkg valet a plus!!!, pool area with grills feels like a Vegas Hotel, valet trash is a plus and garbage dumpsters are always clean, never any trash in the parking area and hallwaysThe Staff:Very friendly and accommodating, maintenance staff are ALWAYS around and quick to resolve issues, monthly social events are very inviting and a joy to attend, LOVE LIVING HERE !!

Beautiful complex! I did not sign a lease because it was just a little out of my current price range but I wanted to recognize one of their leasing agents for his kindness and for how personable he is. Tony Tapia is so kind and welcoming, he made my boyfriend and I feel like part of the community immediately! I have toured a lot of apartment lately and I cannot say that for all of them, Thank you Tony!

I have thoroughly enjoyed living in this apartment complex. The apartments and grounds don’t just look nice but were actually well made. Lots of apartments look nice but are cheap and falling apart. I haven’t had any issues so far and when small things come up the maintenance team comes the next day! It’s super impressive. The grounds are kept clean. The people who live here are quiet but super friendly! The office staff is friendly, responsive, professional and they plan a lot of events to help build community within the complex. I’ve really enjoyed the opportunities to get to know them and neighbors. It has been my best apartment experience by far! The location is amazing because you’re really not by a high traffic area but only 15-20 minutes from almost everything. Being right by Wetmore is a great alternative to get into the downtown Broadway/Airport area without getting on a highway/heavy traffic.The only thing I will say is you do hear your neighbors walking, running, etc. above you (depending on your neighbor haha). If that bothers you then definitely get a 3rd floor apartment.

I moved in to Tradehouse last October and have loved it so much! Before moving here, I lived in houses so I was a bit nervous for my first apartment experience but the staff here went above and beyond to help with all of my questions and concerns. The staff, facility, grounds, and amenities have far exceeded my expectations, and I am honestly very sad that I wont be renewing my lease due to relocating for work. If I could clone this property and recreate it in Austin, I would! I really appreciate the staffs promptness to work orders, friendly faces when inside of the club house area, and constant help when anything pops up. If youre considering Tradehouse, I hope this helps you make your decision to stay here.

We moved into Tradehouse at Bulverde Marketplace in October of 2018. We love living here. The apartment has great amenities and we love the community of friends we have built since being here. The maintenance staff since Sync took over is really great. My favorite thing about the complex is the floor plan of our apartment. When we moved to San Antonio, we had a relocation expert working with us. I looked at hundreds of floor plans and didn’t find anything that compared. The location is great. I love that it is out of the fray just enough but convenient to everything in the city. I also love the alpaca farm and the wildlife I get to see in the field behind the complex on my daily walk with our dog. Having H‑E‑B 100 yards away is the icing on the cake!

Just moved in and it’s been great so far, really looking forward to our time here. We moved to this complex because not only do they have great amenities and beautiful apartments, but the customer service we’ve received from the front office has been amazing since the very beginning. Everyone is so nice and helpful (I’ve only worked with Jessica and Lindsay so far but I’m sure the others are sweet too). They’re organized and work efficiently and make you feel confident that you’ll be taken care of. We were tired of dealing with bad apartment management, sketchy complexes, and awful maintenance. I really wanted to move to a place where I knew I’d be getting my money’s worth and this is the place. The community is very safe and honestly these are the nicest neighbors I’ve been surrounded by lol. I’d def recommend checking this place out. From what I’ve seen, it’s the best bang for your buck compared to other luxurious, apartment complexes. They also have a lot of fun community events/perks to look forward to!

Moved here in August 2019 and have enjoyed living here since. We love, love, love the location. We are within walking distance to H‑E‑B and a small shopping center that has a liquor store and great American cookies (they both provide a 10% to the apartment residents). The amenities are great with a clean gym with all the equipment you need and the resort style pool is perfection on a hot summer day. The staff is great and host awesome events like wine down Wednesdays which we’ve become regulars of course 🍷Highly recommend living here!

Totally RECOMMEND! I have lived here for about 6 months now and I love it! The amenities are great and I always feel like I’m at a resort with the way everything is setup. From the AMAZING coffee bar that offers toppings to go with your coffee to the towel service for the gym. Which by the way, the towels are scented y’all and smell like a spa! I’m not sure what everyone else is talking about above, but the gates have been working just fine and if they have ever gone down they are fixed right away because I haven’t seen them open. Everyone in the office is very nice especially the manager Monica, she is very responsive to email. I wasn’t going to be home to accept a LARGE package and she offered to deliver it inside my apartment with my permission. I of course said YES! AMAZING customer service and the maintenance staff has always been there to fix all the messes Ive caused. :) The cherry on top is the weekly resident events!

This complex has rules that are unprecedented in 40 years on renting apartments. The fines and penalties are abusive. I moved in Jan and already want to move out. You are better off not moving here.

I hate living here! Overpriced, walls thin as paper, can hear neighbors throughout all hours of day and night, pool is always closed, and maintenance takes forever to fix issues. Do not get stuck in a lease here! There are places close by that are nicer and less expensive. Can’t wait to move out!!

Quite honestly, the best complex I ever had the opportunity to live in. No longer a resident due to a major increase in rent (this issue was just a result of the current market), but I did live here for 2.5 years and had no issues aside from some neighbors who were loud at times, but thats just apartment living. Work orders were always completed timely, the front office staff were always polite and extremely helpful. A truly amazing community!

The Community is beautiful. The amenities looks nice and I really like what I saw. The tour was good in my opinion.My experience was not pleasant during the application process and even if I have good income and decent credit, they ended up claiming that they denied me due to a previous balance I had from over 3 years ago which was really odd coz I never had issues with any other apartments I applied to. Personally, feel like there are certain types of people they want to be living there and my fiancé and I don’t fit that profile. Anyway, I didn’t even know I didn’t get approved until I called and followed up couple days later. Odd that they won’t even offer you solutions. I followed up again after a day after talking to my financial advisor who was surprised I didn’t get approved. Leasing finally agreed to give me a “conditional” leasing option. At this point I’m turned off. The experience turned into a nightmare instead of being exciting. I applied to both Lenox Hills and TruNorth the next day and got approved with no issues. Sooooooo. Follow your gut and intuition my experience is very unique I just hope no one experiences that unwelcoming feeling my fiance and I had.

Tradehouse is an amazing complete live at! The staff is wonderful and courteous , and the location is wonderful. If it wasn’t for school, I’d gladly continue to live here.

Best apartment complex in San Antonio! I have been living here for 5 months now, and I am thrilled with my decision to move here. The amenities are top notch, well maintained, and thoughtfully designed. You can not find a better management team. Robbie, Vanessa, Nancy and the rest of the staff treat you like family. Events are arranged for the apartment community on a weekly basis, from yoga Saturdays to Wine down Wednesdays, movie nights, and potluck dinners. Friendly neighbors, clean and spacious apartments, perfect location right off 1604 and next to HEB. A tremendous value, and easy decision. Enjoying life at the Tradehouse!

From the moment I walked in, to signing my lease, customer service was always their top priority. I love living here and the location is so perfect for me. I love walking through the common area as I head to the workout room. The view of the swimming pool and the fire place within the common area gives a relaxing feel and the decor is so fitting. I love calling this place home.

Im sure the apartments are great and the staff are very responsive and nice. I blame myself for not reading all of the terms and conditions, but there seems to be a LOOPHOLE they use to keep your money. Of course you pay the application and admin fee which equaled to $220. You can get approved, APPROVED CONDITIONALLY or disapproved. Being approved conditionally, they give you three options; you can get a co-signer, pay 2 months rent up front or pay roughly $28 give or take that will be added to your rent. The last option doesnt seem so bad, but with another $75 service charge you are paying an extra $100 on top of the base rent (some of the above options are not listed). The loophole is that the conditional approval is still considered an approval, so if you dont agree to the option they categorize it as YOU declining and will keep your money. If you were just disapproved you will at least get a full refund or some of your money back. All said and done Im out $220. Some people just click through and agree to the terms and conditions, in this case really do read them!

Moved here back in 2019 and out of the 5 complexes I’ve lived at here in SA...Tradehouse is leaps and bounds the best. The complex is relatively new and is always well maintained, CLEAN and very peaceful considering 1604/Bulverde is a block away. Another positive note, you can tell that management actually cares about the community and its residents and that makes it even more enjoyable. This is definitely a hidden gem in a booming area.

I first want to say that the apartments are very nice. The pool and the other common areas are beautiful.The one issue that I had was a disruptive resident. My family and I was sitting in the pool area by the grills, there was 8 of us. We were waiting for a few more people to discuss the final details of the wedding we are involved in. There was two residents sitting with us (who we just met) and they were very nice. About an hour or so later, the few other people we were waiting for had arrived. We barely had time to say hello and give hugs, when this lady started yelling out her patio porch. I could understand if we were loud and playing music, but we were just sitting there and she could have approached us respectfully. I feel she was racially profiling us because we were a group of melanated individuals. Mind you, we are all family and close friends of the family discussing last minute details of a wedding. We wasn’t having a party. I feel that when she looked out her window, she felt some type of way and started yelling based on stereotypes in her mind about my family. She could have went through the proper channels had she thought there was a real complaint.

We are pleased with the staff, the amenities and the safety of the community. We love the pet friendly atmosphere. The convenience of the location and everything that the area has to offer. You couldn’t ask for more!

I love living here! The staff is very responsive. I have had some issues with maintenance things but Randy is always on top of it and very helpful. The people in the office are very nice as well, and always follow up, which I really like. The place is beautiful too and I am really happy here!

One of the best apartment complexes Ive lived in San Antonio. I love that the Tradehouse is modern and its in a great and up and coming location at Bulverde. Mrs. Bridget and the staff are amazing! Even during this pandemic they have been nothing but helpful! And for maintenance, Ive never really had an issue with my place except I clogged my garbage disposal and they came the same day. And one more thing is that the packages you recieve are secured up front and not left at your door,i love that!

The experience here at Tradehouse has been Great! Our transition has been seamless and very easy. I would refer them to anyone. We love the gym, the pool area and the outdoor kitchen the most!!

A one-bedroom apartment with 630 square feet is being asked for almost $1,245, which is ridiculous ! No wonder they have many vacant apartments, it makes sense that people cannot afford it.

This was a very beautiful apartment complex. This was my first time visiting San Antonio, the first time I had seen my family who reside in the apartments in a year. One night we were hanging by the pool area conversation and grilling just enjoying each other’s company. We even were greeted by other tenants who live there and we’re by the pool and sitting on the couches. We weren’t loud we were just cooling out enjoying the warm weather trying to go over last minute planning for the wedding we were attending the next day, when some lady came on her porch and was very rude. I can see if we were being rowdy and loud then I would have had a better understanding to why she felt the need to verbally attack us. After 20 minutes of her ranting over nothing. The security showed up who was just as ignorant as the lady. He didn’t try to rectify the situation he just kicked us out and stood there with a threatening stance until we left. I felt that we were racially profiled. I will forever have this memory to remind me of the inequality in America.

I am very proud of the beautiful apartment and the wonderful staff. I give this place an A and I do tell other people about Tradehouse Apartments and the staff. I tell my husband thank you for moving us here everyday. This place has done wonders for my health. I could hardly walk block when we moved here, now I am walking five miles a day now. I think that says it all.

Been a pretty great experience thus far (over 6 months).I was concerned when the property got acquired from NRP due to previous experiences, but SYNC have been really good.First management company at a property who are not afraid to enforce rules on noisy neighbors and making sure rules are followed.Keep it up!

Don’t walk in the other direction, RUN!Since signing my lease and moving into Tradehouse at Bulverde, I have regretted it. The initial tour and look may make it seem like a pleasant place to live, but being an actual resident is far different. The first thing you may notice upon making the mistake of moving in is the unpleasant smell near any of the first floor yards. Many of the residents in these units choose these units because they have pets. However, few of them actually clean up these yard regularly because the management office does nothing to enforce this. This means you have a pleasant smell of dog feces when walking up the stairs to your unit or even walking to your car(especially fragrant on hot days). Unfortunately another un-enforced policy is these same animal owners leaving their pets unattended in said yards. This may lead to 30+ minutes of constant barking at any of hour of the day and animals jumping up at you and barking when you’re walking to your vehicle.If you don’t have a sense of smell and that won’t bother you, then I hope you also don’t mind having no sense of privacy in your unit. The astonishingly paper thin walls allow you to hear every cough, sneeze and yawn that any of your neighbors make. I was lucky to end up with an upstairs neighbor with a squeaky mattress, meaning every inch they moved at night I could hear vividly through my ceiling. My right side neighbor’s master bedroom shared a wall with my master bedroom, leaving private moments of theirs to be incredibly audible to me. I cannot emphasize enough how everything you say will go through the sheet rock and be exposed to anyone nearby.They also changed management in the middle of the pandemic, with no warning to residents. I initially saw this as a positive change, as the previous office staff were impersonal and unhelpful. The new office staff is all smiles and happiness at the surface, but truthfully full of crooks who charge fees they pull out of the air and expect residents not to notice. If you have to pay your rent late, because these are trying times, they will not reference your lease for how much your late fee will be because that would make too much sense. Instead they will charge a fee amount that they made up and become unpleasant with you when you choose to question it.I’m thankfully free from my lease at this cardboard complex, and naturally had a move out walkthrough to assess if any repair charges would be necessary. When my parents completed the walkthrough with a staff member, she assured there would be no charges and even went to the extent to joke about whether I even used the kitchen because it was in such good condition. So, imagine my surprise when I see I’m being charged a cleaning fee on my final move out statement. When I called to question it, there was no valid explanation; just that a contractor had seen a spot and said he needed to clean. There was no evidence of a spot or even clarity as to where it could’ve been.In conclusion, if you enjoy being lied to, never having peace in your home and uncontrolled animals, this is the place for you!

I have lived here for almost two months and have had nothing but a great experience. The units are extremely modern. The gym is well supplied with a variety of exercise equipment where you can easily lose the gym membership. Gas grills outside. Turf for the kids to run and play on. Luxury pool! The office staff is friendly and our leasing agent Vanessa got us the unit we wanted. Maintenance is very courteous and knowledgeable. Best part is that its right next to HEB and Whataburger, what else can you ask for!***update 04/29/2019***It is very rare I do this but I’m admitting To jumping the gun on this review. You really don’t know what kind of apartment complex you live in until you need them to help you out. Please everyone read this review carefully. I was promised security cameras. I was promised logged entry at the gates around the premises and logged entry into units. At $1700 a month for 1100 sq ft. I was expecting way better security and service than this. 1 person is still around from when I moved in. Everyone else is gone. There have been temps in and out of leasing office since I moved in. So back to security, my pick up truck was burglarized on April 25. My wife’s vehicle stolen April 25. My wife’s vehicle burglarized on March 20. Ask me what management or NRP Group has done? Nothing! But they have cameras pending to be installed since they opened the complex. I rather pay $1300 for a 1400 sq ft unit with a 2 car a garage in an older complex than here. I guess there is a reason why more than half of the complex is still unoccupied. The amenities are nice, don’t get me wrong. But the cost for what you get, it’s just not there. And to top things off, no one from management or from NRP have sent a notice to their tenants to let them know about the burglaries, even after another complex nearby (Sync at Nobi) was also burglarized! You want a complex and management group that cares more about image than safety, than this is the place!

I’ve been living at Tradehouse almost two years now and I’ve never had any issues during the pandemic and the snow storm I really felt like they did a great a job at keeping everyone updated . Super Happy I found this place ! As a small business owner having the package concierge is super helpful for having to pick up packages after business hours !

By far the best property management staff I have ever experienced. Robbie and his staff are the best at taking care of the tenants, and are always so friendly and helpful! The facility is very clean and well maintained. Maintenance request are taken care of promptly.

The hotel was beautiful, but i felt uncomfortable! On two different occasions me and my family felt unsafe and racially profiled while staying at the TradeHouse. So much tried to avoid participating in activities the place had to offer. There was one occasion where a women who was also staying there yelled at us for being outside and using the grill to barbecue. The other occurrence was when we were leaving out of the building and a man came out and started yelling at us for being black. I honestly felt that although the scenery was beautiful it’s not worth all the hassle if you’re trying to enjoy vacation. You’re better off staying at an Airbnb which would be cheaper and more comfortable. And they try to find the smallest mishaps to try to keep your room deposit. I will not be coming back!!

I am a current resident and I do not recommend this apartment complex to be your new home. The sanitation is substandard, at best. Garbage throughout the hallways, vomit (this morning), garbage cans left out. Maintenance requests are not fulfilled. Very little regard to to needs of the residents. All around poor property management.

Nancy is awesome! She helped us find our apartment here and was always willing to show us different options that worked for us! Apartment hunting can be stressful, but it was an easy choice when it came to tradehouse. We love it here.

When I toured this place they told me the office for printing and computer use was open after regular office hours , they did mention the Billiards room would be open only during office hours which was perfectly fine but why would I need an office with the same hours as my office work hours? I’ve tried going several times and it is closed. I tried to go study last night but neighbors had all their friends over coming from gym getting coffee making so much noise, there were actually other folks there I noticed trying to get work done and eventually I just got up and left it was ridiculously impossible to get anything done. Gates just started working after 3 months hassling with new remotes. They have nice units but the way it’s built honestly doors hit each other if you don’t close another, the walls are painted with the cheapest pain I mean if u Are trying to hang a canvas it will scratch the wall. Reconsider for the price

Been living here for almost 2 years now. amazing property with amenities, and the leasing agents are awesome as well

I came here as a hotel guest resident! It’s a beautiful place, but i felt unwelcome i felt like the whole time i was there i was being watched. Me and my family came down here for vacation and for a wedding and we’re disrespected and racially profiled. On several occasions I didn’t understand why, because we were both nice and respectful to the other guest staying. It’s a beautiful place but i don’t think I’d come back our oven had several issues and they refuse to give us our security deposit but when we came to the room the refrigerator was left a mess from the previous tenants. They tried to say we stole a pillow. How would It fit in my suitcase is beyond me. I didn’t appreciate the accusations when we left the room cleaner than the first tenants. Please take before and after pictures i forgot to take my after pictures they will try to get you!!!!

This has been one of the easiest moves I’ve experienced. Lindsey was very helpful from day 1! She gave us multiple tours and assisted us through the application and move in process. We’re really excited to call Tradehouse home!

I Am a current resident and I wouldnt recommend this apartments to my worst enemy here why. from the start we had issues from our refrigerator not working and being told by the maintenance guys it just need a day to cool down well it didnt and as many of you know when you move to a new apartment you tend to need to buy a lot of food we had 200 dollars worth of food go bad and then come to find this was a problem they know about but didnt take the time to inform the residents or even check everyones refrigerator. I know that may sound like a lot but at that time there were only a handful of tenants so it was possible. The other major issues is this place is ant and bug infested ,which according to maintenance alot of residents are having issues with but did they send pest control to all units just as a precaution no. So I woke up with ant in my bed my couch and bits all over. this was on a Wednesday and was told by maintenance not to call until monday cause that when the pest guys come so Ive been living with ants on my wall on my dog on me. This is just the tip of the iceberg.what they are charging for rent I implore you stay away its not worth it. from cheap paint and laminate flooring peeling up to only having one pool for all its residents this place is a joke.

Elisa Was great!! she was very thorough and Went above and beyond throughout the whole process! She was very knowledgeable and she answered all our questions. We had planned to go look at a few properties but after touring Tradehouse, we didnt need to see anything else.! Thank you so much for you kindness and excellent service!

We moved here in 2000... location is excellent... walking distance to heb grocery/pharmacy... pretty close to walmart and target and best buy and regal cinema and barnes/noble book store and LA fitness... only a few miles to bushwood driving range and northern hills public golf course... a public playground at nearby community bible church features slides, a splash pad, basketball with a covering for shade, 3 pickle ball courts, and sand volleyball... social events at the apartment are fun and the office is generally helpful and responsive...update 6 3 2024.... my wife and I continue to live here at tradehouse at bulverde... the monthly social events are fun... we just had a social event where the office workers grilled hamburgers for us by the pool... earlier we had an event where the solar eclipse happened and everyone gathered by the pool with eclipse glasses... estrella the office workers are friendly and helpful and the three maintenance workers (jonathan, robert, and christian) have helped us in numerous ways including one time when my 3 year old granddaughter accidentally locked herself in a bathroom... the pool just got new lounge chairs and a new cornhole game... there is a weight room with a view of the pool.. a service will pick up your trash and recycle just outside your room on sunday thru thursday nites... we rent a garage here to keep one of our cars in... i have owned 4 houses in my life but renting is much more convenient and i like meeting my neighbors... steven vig

I like this place, they have really fun community events and front desk staff are all phenomenal, but I have a myriad of issues too. This first ones a bit bizarre, I battled biting ants in the bathroom and in my bed when I first moved here. Over the months I finally caulked all the cracks in the floor boards where they were coming from and they havent been back so thats cool. But I really cant fathom why there are still unlocked gates where strangers can enter (Ive counted two, so much for a gated community!) and why the big heavy side door to the main complex is almost always open at night. Another big issue is when I finally got a next door neighbor I realized how paper thin the walls are because I can hear him snoring at night. Every night. Also maintenance is pretty lackadaisical, so be ready to call multiple times for the same issue.

Great environment and the community is so welcoming! We have enjoyed our move in and are so excited to get more involved and participate in community activities to meet new neighbors! :)

I used to be happy hereAfter the first break into my car we were told for the second time there would be cameras at the front gate. Sadly all this complex cares about is their own complex, the only camera on site is to protect their amenities and office, what about the residents here paying thousands of dollars each month? I pay $1700 for a two bedroom and I am okay with it because when we moved in our main complain to Vanessa was that our previous complex didn’t have cameras at the gates and there were 2 trucks stolen out of the parking garages, well she assured us back in October there would be cameras. Well here we are again another break in with gates working and my car was stolen. It was recovered luckily due to our own video footage and with the help of SAPD but honestly we have to spend $1200 to get my vehicle rekeyed due to not recovering my spare key which is how they stole it in the first place. It is all an inconvenience, I also will be out of having a car a few days while it’s being rekeyed. Had they had the cameras we may have caught the people who took my car and recovered my spare but unfortunately they abandoned my vehicle and didn’t leave my keys behind. Knowing where we live I have no option except to rekey the whole thing. I’m so tired of feeling like I can’t sleep at night, I’m 37 weeks pregnant and have been in tears feeling so helpless about the place we decided to move to. Amenities are great but I would give it all up for better peace of mind, I haven’t slept for two nights worrying about all this

Expecting the gate will work in a month for safety and privacy but I have been staying here almost 4 months without the gate. It’s a little disappointed for its call the luxury apartment. Overall, it is nice apartment, and friendly staff.

Tradehouse is hands down the best in the 1604 and Bulverde area. I recently went to visit Lenox Overlook on Bulverde and 1604 this property is much newer then Tradehouse. However all and all no other complex can compare to price wise, amenities and staff “ Moncia and Robbie” are the best!! Yeah overlock has a better pool but that’s about it! Tradehouse goes over and beyond too make sure your living experience is amazing. If you are looking for a Apartment in the area stop and check them. I guarantee you won’t be disappointed.

I recently moved here this past weekend and Jessica made the whole transition as smooth as it could of possibly been. With constant contact and updates, I couldn’t of asked for a better experience. I’m looking forward to my residency here.

Top notch customer service provided by Nancy Cervantes. Made the process so much smoother and more pleasant than any other of the million leasing consultants Ive worked with in the past at other properties. Go see her!

I have lived here for a few years now, and have always had great experiences with other tenants and most importantly - the staff! Complex is always clean, and feels safe.

Tradehouse is a great place to live. The apartments are very modern. It is very dog friendly. The complex is very clean and quiet. I love living here.

Great place to live. Good location and great amenities. Nose can be a bit loud after hours in the main area for building one. Staff at the front desk are helpful and maintenance is fast and efficient.

Tradehouse has been amazing since we moved in, the maintenance and leasing staff are always going up and beyond to help when things are needed! Lets not forget the events and food trucks that come out would recommend!

Lindsay has been such a great help in our move-in process and our neighbors have been super friendly. Were excited and love our new home already!

Living here has been a great experience. Coming from another disastrous complex I’m very happy with the friends I’ve met and all the Staff are super friendly and very helpful. They go out of their busy schedules to help us in anything we need.Thank you Staff you’re Appreciated for all you do 🤗

Great experience looking for the perfect apartment for myself! Hunter was absolutely spectacular to work with and really made it a fun experience. Cant wait to move it!

Lindsay was amazing! She was very knowledgeable and made sure all of my worries were gone before move in. The community is amazing - everyone is so friendly!

This place is amazing. Lindsay is amazing. Rented for our 18 yr son who is going to college in area. Beautiful place, great amenities, social events, etc. Just so impressed!

Lindsay was terrific!!! The application and moving in was seamless. Thank you trade house for helping us find our new home.

The maintenance staff are very fast, friendly and professional! Safe and friendly neighborhood with lots of convenient shops. A great place to live!

Aesthetically nice to live in, convenient area. But not worth the dollar per sqft, nor worth the car break ins, and constant broken gates.

They are a great complex! They also have food trucks come all the time so you don’t have to go out for dinner and the staff is great! Super friendly!!

Excellent service provided by Nancy Cervantes. She answered all of my questions while touring the complex and viewing several units and was readily available and quick to respond even after my visit.

Very friendly environment with such great residents and staff!

What I love about this place is that the staff keeps us all in the loop about everything going on and how actively Involved they are with this community with community events and all. They don’t have to be this way they can be all about business but their not, they’re a mini tradehouse family here.

Great place, great amenities, only thing is trash valet is not friendly for people that work at night lol

Tradehouse is not just an apartment to me it’s an home full of love and family.

For the price we are paying you would think that our apartment and the entire complex would be perfect and complete. It is not.

Brandon Schoelkoph helped set up my internet and was so patient and helpful!!! Highly recommended!!!

Really enjoyed my visit and cant wait for my new apartment to be ready!

We had such a great experience living at Tradehouse at Bulverde! We were very sad to leave because the staff was incredible! They were always willing to help and genuinely looking out for their tenants... that includes maintenance staff too! Lindsay always went out of her way to help us out and the rest of their team always had a smile on their faces whenever we reached out. The property is sooo nice and well taken care of. We DEFINITELY miss all of that now :/

Super friendly staff - residents are well taken care of!

Highly recommend living here! Been here for one year and just renewed my leased - really enjoy the current management team and positive attitudes. Very responsive to a few of my minor maintenance issues. Great location and very quiet! We walk our puppies day & night & feel very safe not to mention the property is VERY well lit at night!!!!!! Everyone has their opinions but myself and surrounding neighbors have had nothing but a great experience since moving in. To each their own.

Nice apartment and professional staffs

Very modern facility with tremendous amenities!

Estrella is very rude and unprofessional..

Any one looking for apt. Please check them out.

Amazing place. I like it 😍

Awesome

It’s great!

Overall

Nice new place

Professional management