Goldnest Property Management

7111 Harwin Dr. suite 110G, Houston, TX 77036, United States
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Goldnest Property Management
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Di
Review №1

We have the honor and pleasure of working with Goldnest to manage our home in Texas. Before we met the Goldnest team, we were overwhelmed with the process and uncertainty of managing a property that has quite honestly brought us into debt at that time. We gave Goldnest a chance, and they were able to immediately transform our home into a beautiful, professionally run, and profitable investment for our family. We often reflect between my husband and I and say, “Thank God we have Goldnest!” We enjoy reading all the positive reviews from guests who love their stay at our home. It brings us joy knowing that those gathering at our home are well taken care and happy to return again. Goldnest has been a blessing to our family and to numerous more that stay at their homes. We can see Goldnest leading with a mindset of service and hospitality, and have been impressed with their quick problem solving skills as well. They always have someone ready to help and take care of anything that could possibly come up with managing a home year-round. Thank you, Goldnest, for your partnership. We honestly couldn’t recommend you enough, to both investors and those looking for a great experience in their stay.

Lo
Review №2

We came to Houston on Friday night and found out our hotel is not what we expected at all . We didn’t like the area or the room. The parking was $70 per night!We found this amazing house only 10m away and as soon as we arrived I could breathe again.The space is amazing, it was clean , spacious, my kids were thrilled to have their own room. I brought my computer with me and had so many spots I could sit comfortably and there was even a designated one. The neighborhood is nice and quiet. Honestly, I would give it 10 starts if I could. And the communication was absolutely fantastic. My husband wanted to get a hotel close to the Toyota center, this house is super close and has all the advantages a hotel room does not when you come with your whole family. Now I’ll make my self a cup of coffee and kickstart this day the right way :)

Jo
Review №3

Goldnest property management is the absolute best. This is not a small property management group with a couple employees and a few properties. They are a large organization with a beautiful office in Dallas, fully staffed 24/7 with service professionals that handle every aspect of property management. These guys have tons of properties and they have years and years of experience. They have seen it all and they are more than prepared to handle it all.As a real estate investor living in California with an Air BnB in the DFW area, I am completely hands off. I think of property management in two different categories. 1) Managing the online presence, the rentals and keeping vacancies to a minimum and 2) Managing the house itself.When it comes to the management of the house, I feel like they are taking care of the house as if it were their own. Every aspect of home care is covered from the landscaping to the pool to the appliances and every working piece and part inside the house. All repairs and maintenance is handled by professionals who specialize in the trade and handled immediately. And the house is beyond clean at all times. They also have some cool technology that allows them to monitor the home while not interfering with the privacy of the guests, so the risk of something inappropriate, or worse happening is taken out of the equation. As an investment, under the care of Goldnest, the home gets better all the time and the value of the home continues to grow.As for the rest, and the rest is a lot… Goldnest is extremely impressive. They handle the pictures, the write ups and marketing that goes on all the sites. Goldnest has access to all the sites that matter and they have a young fresh vibe in the way they write up your home and present it on each site. From the minute the guest comes in contact with your home, they are entertained and engaged. Maybe this is why in the “slow season” the house seems to be continuously rented. I don’t know how they do it, but they keep vacancies to an absolute minimum.Last, these guys are great at the “Tech”. part They have an “owners portal” that makes it so easy as an owner. You can see a calendar of all the rentals and you can see the daily rates for each day. They use a dynamic pricing system that maximizes profits. They have a finance page that breaks down every expense and everything is very transparent. You see what’s coming in, all the expenses and have a clear understanding of exactly what you are going to make every month. There are also year to date totals and lots of data and analytics so you can analyze your home’s performance in any number of ways. These guys are smart. Very smart.I will say that when I started doing this, I tried to save money by going with a smaller management team. That was a huge mistake. What I was saving in management fees I was more than losing in so many other ways. I now spend a little more to have professional property in Goldnest, and as a result, I am making WAY more than I ever have and more than I even thought was possible. And my home is being maintained to a standard that is higher than I would have if I were living in it.If you are looking for a professional organization that is going to take great care of your home and make you lots of money, your search is over. Goldnest is simply the best.

Be
Review №4

Goldnest is the Property Management company we chose to manage our house when we moved out of Houston. Best decision, ever! They are super professional: the process started with their team coming to out house to make an assessment of what we needed to update to get top dollar. They offered the options for us to do it by ourselves with a list of short term, mid term and long term priorities, or they could do it with their own team. We chose a mixed combo and the house looks so much better. Check the pictures on this review and youll see what I mean. Then, we joined their platform which broadcast your property in multiple AirBnB like platforms, some of each, dedicated to the Oil and Gas Industry, The Medical Center and others. They also have a very competent team that manages all the bookings, guests and maintenance of the property so, in summary, 0 worries for the property owner. Long story short, we couldnt be happier with their service and the revenue we have been collecting from this partnership! I would strongly recommend Goldnest to anyone who is planning to turn their property into an investment property.

An
Review №5

We talked with several property management companies and Goldnest stood out among the crowd. We were new to STR and didn’t really know where to start. Goldnest’s extensive experience was helpful - they guided us on what exactly we would need to set up our home, offered design services, helped us identify contractors who could assist in some renovations and repairs, and they were able to point us to insurance agents, utility companies, and anything else we needed. They are smart, friendly and readily available to answer any questions - within minutes. And as seasoned investors they always have keen insights on how to SAVE money as well, offering advice on what we needed for our home, as well as what we did NOT need for our home and would only serve to waste our money. We also appreciate their online portal which makes it easy to see the bookings, earnings, expenses (with receipts provided), fees, etc. Goldnest stays on top of local regulations that are ever-changing regarding short-term rentals, so you won’t be surprised by new requirements at the last minute. As an STR owner, the satisfaction of our guests is of primary importance. We consistently receive excellent reviews from our guests. The guests appreciate the quick responses they receive, as well as the quick resolution of any issues. And Goldnest responds to our guests politely and respectfully - even if the guest is being unreasonable or rude. In addition, guests always comment that our home has everything they could need for their stay and that it is beautiful, impeccable and clean. Goldnest handles everything for us, from lawn care, routine maintenance, non-routine maintenance, housekeeping, replacing items as needed, wrapping the pipes during a freeze - they’ve got it all covered and we trust them to handle anything that comes up and loop us in only when necessary. If you are looking for a property management company - you can’t go wrong with Goldnest. They are true partners and experts.

As
Review №6

Tal Ifrah abruptly canceled my reservation right before my scheduled check-in with my business partners. This sudden change put us in a tough spot, as I had organized everything based on the expectation of checking in as planned. The cancellation not only threw our travel plans into disarray but also added stress as we rushed to secure new accommodations at the last minute. This situation was especially frustrating considering the significance of this trip for our business discussions and meetings. Dont waste your time on their properties, not worth the inconvenience!

od
Review №7

I recently hired Goldnest to manage my property in the Woodlands, and I couldnt be happier with their services. Their team has a wealth of experience in the industry, and it shows in their expert management of my property.From day one, they have been attentive and communicative, providing regular updates and detailed reports on bookings, revenue, and expenses. Their marketing efforts are top-notch, and they have been able to attract a steady stream of high-quality guests to my property.Goldnest has also been very responsive to any guest issues or maintenance needs that arise, ensuring that my property is always in top condition for the next guests. They even offer 24/7 guest support, giving me peace of mind knowing that my guests are always taken care of.Overall, I am very impressed and highly recommend Goldnest to anyone looking for expert management of their short rental property. They have exceeded my expectations and have helped me maximize the value of my property while minimizing my workload and stress.

Ka
Review №8

I have always had great experiences with VRBO & writing about my disappointment with Goldnest Property Management who managed our last VRBO rental & the resolution weekend of May 31–June 2. I contacted Goldnest to inquire about having my daughter & her family over during our stay. I completely respect their rules & desire to maintain a standard of hosting responsible adults. Before booking, I made sure to address all concerns & questions regarding the additional guests, I had high expectations for the property & our overall experience.Check-in time was 4 pm. We drove to Dallas from Houston & received a message asking about our arrival time, with a heads-up that maintenance was scheduled for the property to ensure a comfortable stay. I replied stating between 6 & 7 pm. We arrived at 6 to find cars & a group of people inside working. The workers requested we remain outside. We left & returned at 6:50. We entered the house & the smell of chemicals was overwhelming, it was full of flies, & the furniture & carpet were wet due to cleaning. Kitchen windowsill full of dead flies, cobweb at eye level in the corner & 2 dead bugs smashed on the wall – all of which should have been found by cleaners. Back of a chair was broken, TV in the primary bedroom was unplugged & disconnected from the cable & the remote had no back or batteries-when we added batteries it did not work-could not control volume or change channels. Kitchen outlet did not work & there was a broken handle on the kitchen cabinet. Trash outside was overflowing & flies were everywhere. The conditions were less than ideal, & we paid too much to find the house in this condition, as well as not even being able to check in when we arrived. Any one of these issues alone would not have been a problem under normal circumstances.I immediately called the number to report issues & followed up with an email. I received a prompt reply with apologies & an offer of a $250 refund stating the previous guests left the house in a messier state, contributing to these issues.While I understand the situation & they were trying to ensure a clean place for our stay; the fact the previous guests left the house in a messier state should not be our concern. That was unfortunate but our experience should not have been based on the previous renter. After we returned home I emailed Goldnest all the concerns listed. We made a refundable deposit of $495, which seems standard, likely, the previous guests deposit would more than cover our first night. While cleanliness was an issue, our overall experience was further affected by a one-hour delay in accessing the place, which already occurred two hours after the designated check-in time. This delay, combined with the wet furniture & carpet, made our first night far from enjoyable - we were unable to relax, sit on the furniture, or walk on the carpet in the bedroom & spent the rest of the evening resolving many of the issues.Despite the challenges, we took it upon ourselves to address & resolve these issues, including cleaning, removing dead bugs, purchasing bug spray to address the fly issues as well as tending to wasps nests outside the front & back doors. We had high hopes for a relaxing weekend, but instead, we arrived feeling stressed & frustrated. I believe a fair resolution would be a refund for the first night’s stay, totaling $426 as we were unable to properly enjoy the first night due to the delay in accessing the house, addressing the issues, & being unable to fully utilize the house (i.e. wet furniture & carpet.) While I did receive a refund of $250, our experience with Goldnest fell short of expectations, & I urge future renters and property owners to proceed with caution. Clearly, Goldnest is not concerned about the experience of the renter. We left the house in better condition than when we arrived.

Aa
Review №9

I have been using Goldnest for several months now. The setup process was easy with them. The first six reviews of my listing are all 5 star reviews, and the guest comments are awesome. The occupancy also shot up really quickly from the initial listing. I also really enjoy the portal that gives me access to all of the details about the property performance.

Mr
Review №10

As an out-of-town investor, Goldnest has been an absolute godsend for me. Initially, I had intended to lease my property with a different company, but quickly realized I had made the wrong choice. After researching online and speaking with several companies, it became evident that Tal from Goldnest was the most professional and straightforward individual I had encountered. I made the decision to move forward with Goldnest, and it has proven to be one of the best decisions Ive made.Their process is impeccably well-thought-out and thorough, taking care of virtually everything with zero hassle on my end. Goldnest operates with transparency regarding expenses and budget, making the entire experience seamless and efficient. Its been approximately three months since my property has been up and running, and the performance of the listing has been nothing short of amazing. Not only are bookings consistently high, but the reviews from guests are stellar.I couldnt be happier with Goldnests service and professionalism, and Im already eagerly looking for my next short-term rental property in Houston. If youre seeking a hassle-free and successful experience in the short-term rental market, look no further than Goldnest.

Jo
Review №11

Goldnest Property Management is simply the best of what Ill call the mid-term rental market. Yes, they cover Airbnb beautifully for shorter term rentals, but they take a much smarter approach than our former property manager whom we thought at the time was good. But Goldnest is a member of multiple corporate relocation associations, plus, Marriott Bonvoy -- thats right -- your guests can use their Bonvoy points to book your property. To be able to qualify for these highly advantaged sources of very profitable and longer term guests, Goldnest requires you to hold your property to a higher standard of furnishings and decor and upkeep, but before you sign on with them, they have a full financial analysis with you using comps of their own stable of properties showing the most likely occupancy rate and revenue, against all of their charges, and I was skeptical of how much higher it was versus our former property managers. But, believe it or not, we made the improvements to our property required, then listed on a Thursday, immediately had renters for 3 days over the weekend, then had only one open day before another 5 days. Then, before the second guest was out, someone on Airbnb rented for 2.5 MONTHS with only 1 day open in between. My mind was blown. Goldnest is the read deal and Im so glad we found them!

Da
Review №12

We used Goldnest to manage 2 of our rental properties and we couldn’t be happier. Their team is incredibly kind and helpful, and our guests consistently rave about their experiences. Goldnest service package covers every aspect of running a successful short-term rental, from property design and staging to booking and turnovers and day to day maitnance. Managing short-term rentals is very different from leasing properties long-term, and having a reliable company like Goldnest to handle everything is truly invaluablei’ll definitely recommend!!!

Pe
Review №13

Goldnest made renting out my Houston property a breeze! They expertly managed everything, from bookings and cleaning to guest communication and maintenance. My stress vanished, and my bank account got a pleasant surprise. Highly recommended for hassle-free property management!

Ta
Review №14

We had a wonderful stay here, and would definitely book again! I’ve attached my air bnb review!

El
Review №15

We have been thoroughly impressed with Goldnest Property Managements incredible attention to detail, sophisticated management platform, swift communication, and the kindness and patience they have shown us, as new investors and new owners in the short-term rental space. I am so glad we chose to go with them and look forward to our future success!

Ro
Review №16

We have a property in Rowlett TexasAnd Gold eat does a great jobManaging for us.The place stays spotless for the guestsAnd they fix the little things for youThere is an initial linen fee but they keep all those looking goodIf you are busy and can’t keep up with guests and cleaning - this group has served us well for a year

Kr
Review №17

Tal and Ashers rapid response to maintenance issues is commendable, ensuring that my property is well-maintained at all times. The clear and open communication from the team has fostered a strong sense of trust, keeping me informed on guest-related matters and property updates. The meticulous attention to detail is evident in the consistently high standards of cleanliness and presentation. Their commitment to transparency, providing straightforward information on bookings and earnings, is undoubtedly what sets them apart and makes them a top choice for homeowners.

Ch
Review №18

Our original 3 week stay turned into a 6 week stay and our property manager was extremely accommodating. The house was clean and there was excellent communication the entire time. The property and listing was as advertised. Dish network in every room and plenty of activities for the kids. Well kept pool and landscaping. Hotel quality sheets and bath towels. It truly felt like a home away from home. Would highly recommend!!!

Et
Review №19

The team at Goldnest in Houston is a homeowners best ally! Their efficiency, reliability, and consistent top-notch service make them stand out. Truly solid in every aspect. 👌

Ne
Review №20

Our family rented a home in Garland, TX. The location and house were both gorgeous. Wish we could’ve stayed longer.Goldnest team was fantastic.

as
Review №21

I hired Goldnest to manage my property back in February, it’s been almost a year and I have nothing but great feedback. These guys are great at what they do, their online portal is amazing and keeps me connected with everything that goes on in my property. The truth is I was very skeptical when I decided to give the short-term rental a chance and I can say today Goldnest proved I made the right decision. If you have no time to handle the complicated ins and outs of running a good STR, but want to make the most out of your property, you should look no further and call these guys!

Hi
Review №22

Our stay here was spectacular! We stayed for 9 days and the place was immaculately maintained, everything was fresh and new, couldn’t have been happier with our stay. The house is spacious and has everything you could need, including cooking amenities and toiletries, extra linens and cleaning supplies. The kids loved the house and the pool - its was perfect family time together. The backyard is lovely and the pool is such a plus. I hope to stay here every time we come to houston!

Bi
Review №23

They have been managing my property about 1 year now and they have done a phenomenal job. Switched for Vacasa to them with zero regret than not doing it sooner! Tal and his team are great!

Da
Review №24

If Google had more then 5 stars - I would rate it even higher!We came two families and had a wonderful stay. All our needs were accommodated, the house was clean and well equipped - we didnt miss a thing!I highly recommend Golden Property Management and their properties, I will definitely stay again in one of these properties.

da
Review №25

I would definitely come back here. We had a wonderful stay. The house was great from start to finish. Even the smell when you walk in is welcoming. It was clean and tidy, modern and stylish. Great for a family vacation and also luxurious enough for business trips. We loved the backyard and pool. It is highly recommended.

Li
Review №26

Goldnest turns homes into havens! Houston-based, they handle everything seamlessly, making each property a joy. Top-notch satisfaction with returns! Highly recommend!

Sa
Review №27

We stayed in cypress Texas. The house was very clean and very well maintained. It was exactly like the pictures. The media room was amazing and the pool was nice for the kids. We look forward to staying here again.

Ju
Review №28

Very unprofessional team, Got contacted by them for Sprinkler Repair and we gave them our time availability which was agreed…. Day before the appointment it was stated and reminded for the appointment which was agreed for the 2nd time as a CONFIRMATION , Day came in and our team voluntarily came over to fix the problem (Mind it is a Free Quote and far drive) and nobody was there……. My team arrived and it was warned to the client that they have arrived and they replied acting like not agreeing what was talked through, They wanted us to get in the property (Code was given) without Nobody being there VERY UNPROFESSIONAL alot of time was lost!!!

Da
Review №29

Great customer service. Stylish contemporary properties with enough amenities to have an amazing family time

Ke
Review №30

The palace was amazing, nothing short of what was shown in the pictures. Easy check in/check out. Great at responding. I will definitely book again.

Mi
Review №31

Amazing home and amenities! Great hosts, very responsive! Would 10/10 recommend and will definitely be booking with them again!!

Ba
Review №32

Great house great host and great value! I would highly recommend.Thank you for a great day!Baron

Er
Review №33

Great service, communication was absolutely fantastic, the place was clean and exactly like the pictures, we will definitely come again!!! Thank you

יש
Review №34

Uncompromisingly high standard! Availability and kindness of the staff for every need. We will definitely be back there again!

En
Review №35

Great house that make you feel at home, we enjoyed our time there.

ak
Review №36

The best Airbnb thanks for the Service were definitely coming back

Th
Review №37

Excellent place for accommodation, the hosts are very accessible, I recommend it 100%

Information
28 Photos
37 Comments
4.7 Rating
  • Address:7111 Harwin Dr. suite 110G, Houston, TX 77036, United States
  • Site:https://www.goldnest.co/houston/%23utm_source=google
  • Phone:+1 832-318-8893
Categories
  • Vacation home rental agency
  • Commercial real estate agency
  • Real estate agency
  • Real estate consultant
  • Short term apartment rental agency
  • Property management company
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–6 PM
  • Sunday:8 AM–6 PM
Accessibility
  • Wheelchair-accessible car park:Yes
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