Weston Dean Custom Homes

400 N Loop 1604 E Suite 250, San Antonio, TX 78232, United States
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Weston Dean Custom Homes
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La
Review №1

We are thrilled to share our experience with Weston Dean during our custom build journey. While building our retirement home proved to be quite the challenging process, the office staff at Weston Dean were nothing short of amazing. A special thank you goes out to Mr. Kelly for his unwavering patience and responsiveness during a major roadblock we encountered. Thank you to Mr. Colton, who has been by our side since the inception of our project, deserves our gratitude for his constant support and assistance in managing our budget.Our project managers, Matt E. and Anthony, as well as our dedicated sales representative, Katy Stillwell, played pivotal roles in keeping our stress levels at bay. To our designer, Sydney, Thank you so much for your patience and support. Building a custom home is no small feat, and having a builder you can trust is paramount. Though our journey had its ups and downs initially, we are now ecstatically happy with our new home, which holds the promise of being a cherished legacy for our children.To the incredible office staff at Weston Dean, your accommodation and dedication have helped us achieve one of our most significant family goals. We send our heartfelt blessings to you and your families.Warmest regards,Mr. and Mrs. WilliamsU.S. Veterans

Je
Review №2

Now that weve finally settled in our Weston Dean home I thought it would be a good time to share an honest, no longer angry, review.If I ever needed to build a custom home again, I would stay far far away from Weston Dean. The entire process was messy and stressful. The quality of the home is good, however, there are many home builders who build quality homes. I could likely write an entire novel about what went wrong but just be cautious!Ill share a few of my personal experiences below.Realize a contract does not mean prices will be even in the ballpark of what you are agreeing to. The contract is basically a suggestion and you will go WELL above and beyond what you expect to pay for a home. Maybe your sales person will tell you this, ours did not. Excavation of your driveway, for example, will not be included in your contract and you will come out of pocket for this later. Set aside $40,000 - $50,000 cash for all the things that you will later find out are not included.You will need to check every change order for accuracy. I dont think the people within Weston Dean actually talk to each other so there will be a lot of back and forth verifying your changes AND the prices. Even after clarifying, there are still things that were messed up. Our fireplace ended up incorrect (it was going to be too big of a hassle/mess to fix afterwards so we just settled with the mistake).We have lived in our home TWO YEARS and we still have one open item for them to fix per the 1 year warranty walk through. They finished the initial stuff like 6-8 months after we moved in.Aside from all the stress of poor communication, delays, unexpected expenses, etc. our concrete floors though were the biggest piece where we saw the real lack of integrity from Weston Dean. They also must have been having things going on internally because during my 1 year build, I had 3 or 4 designers, several different project managers. Their internal turnover is very high.We opted not to do floors in our home, we wanted just the stained concrete. Because of poor communication (Im guessing), I dont think whoever did our floors was told that there would be nothing going on top (i.e. carpet or tile) because he/she basically left footprints across THE ENTIRE HOUSE. Its glorious honestly. And when we brought up this obviously massive mistake to Weston Dean they pointed to their contract where it says that there are going to be cracks and natural deviations in the concrete. Footprints are not a natural deviation of course and we confirmed this with experts but Weston Dean did not do the right thing and fix this problem, instead, they left us with floors that were covered in footprints throughout our entire house and tried to convince us this was normal. Obviously its not, weve seen other homes with concrete floors and there are no footprints. There are cracks, yes, white marks, yes, but zero footprints. Ive posted pictures and these are all over my entire house!We contacted a lawyer about this (she informed me they had 2 open lawsuits already at the time) and she explained that the costs to fight this would end up being so much money it would not be worth it for us. So, we just accepted it but ultimately, it proved to me that Weston Dean is not a company with real integrity. I would caution anyone from building with them.

Ro
Review №3

We had our house built by Weston Dean back in 2015, and after several years of living here, I’m pleased to report that our home is still in fantastic condition. From the onset, the quality of workmanship and attention to detail was evident, ensuring that our house not only looked great when it was new but has also stood the test of time.The building process itself was made remarkably smooth and stress-free thanks to the incredible staff at Weston Dean. Every team member we interacted with was professional, knowledgeable, and genuinely committed to making our dream home a reality. They were always available to answer our questions, provide us with updates, and guide us through each stage of the construction process. Their customer service was exemplary, making us feel valued and respected as clients.Moreover, the builder was transparent about costs, timelines, and the materials used, which helped us trust them even more. They delivered our home on schedule and within the agreed budget, which is a testament to their efficiency and reliability.I cannot recommend Weston Dean highly enough. If you’re considering building a new home, you can trust them to provide not only a high-quality residence but also a wonderful building experience. Our home is a source of pride and joy, and we have Weston Dean to thank for that.

Th
Review №4

We had our house built by Weston Dean in 2015, and its still in top-notch condition years later. The craftsmanship and attention to detail have stood the test of time. Their team made the building process smooth and stress-free, with great customer service throughout. We couldnt be happier, and thanks to this awesome company!

Je
Review №5

Building a home with Weston Dean was an amazing journey from start to finish. Their team was kind, patient, and incredibly responsive. Four years later, I still love my home and am grateful for the quality that shines through every day. Would definitely recommend and use again!

Ti
Review №6

Weston Dean built my home in 2020. It’s hard to believe that much time has passed. I can only say I am so appreciative and grateful to this day with my experience with the whole process, from day one till the day when the keys to this house were given to me. The team at Weston Dean could not have been more kind, patient, and responsive every step of the way. Some four years later, I love my home more and can’t help but marvel at how the building process came together and how the quality shines through everyday. Highly recommend and would use again!

Ju
Review №7

We conducted extensive research on custom home builders and ultimately chose Weston Dean as our best option. I teach construction and was very pleased with the approach, customer care, and end product we received. A decade has passed, Im still delighted with our home.

Ma
Review №8

We built our retirement home with Weston Dean, and despite some initial challenges, the team was exceptional. Special thanks to Mr. Kelly for his patience during a major roadblock and to Mr. Colton for his budget management. Our project managers and designer also deserve praise for keeping stress low. We are now overjoyed with our new home. We consider this a humble legacy for our children.

Ja
Review №9

We could not be more proud of our forever home recently completed by Weston Dean. From the sales staff to design and project management, we were well taken care of. We never saw any short cuts taken and were quite impressed to see the quality of workmanship taken. We got a quality home that we will be proud of for many years. If we had to start over with this build, we would still choose Weston Dean. Than you to everyone involved for making our dream home come true.

Mi
Review №10

Bryan Mendenhall and his team at Weston Dean did a marvelous job building our home. They expertly translated our vision into reality, taking our thoughts and dreams and turning them into a comfortable, well-built home we are proud to own. Our guests are amazed at the quality construction and attention to detail that sets a Weston Dean home apart. We are glad we trusted Weston Dean with our home!

Cr
Review №11

This was our first time to build a custom home and the Weston Dean team was able to take what we had envisioned and translate that into reality. With the design process they use for building, the costs were transparent and we were able to work within our budgetary plans. The team was professional and courteous, and at the end of the process, we got a beautiful home that both our family and friends can enjoy for many years to come.

St
Review №12

We did a lot research on custom home builders and ended with Weston Dean as our best bet. I teach construction and was very impressed with the approach, customer service and finished product we received. 10 years later I am still very pleased with our home.

Ru
Review №13

We are very grateful to the Weston Dean team. As this was the first time we’ve built a home from scratch, we really didn’t know what we were getting ourselves into. Weston Dean took us step by step and was extremely patient with us when it came to the entire process. Even when we had a variety of questions which were followed by changes, they always were there to help us through it. Me and my family couldn’t be more grateful for what they’ve done for us. They listened, and we’re always available, which was not easy since we were doing this from Hawaii and building our house in Texas. They were also very understanding when it came to some significantly large changes we made and never made us feel like an inconvenience. Thank you for all they’ve done for us and building our dream home. I would absolutely recommend them to all my friends, more importantly, I would recommend them to my family. Thank you for everything Weston Dean, you will forever be part of our family.

Da
Review №14

I had such a wonderful experience building my custom home with Weston Dean that I’d love to do it over and over again. From start to finish they offered a stress free process, made well thought out recommendations and kept me informed 💯. The work product is extraordinary. The communication from all levels couldn’t be better!

Ma
Review №15

My experience with Weston Dean has exceeded my expectations and I would trust this builder to friends and family! I am very pleased with how the process has gone. I recommend them to anyone who is looking to design their custom dream home.

Ke
Review №16

Bryan and his team were superb. Consummate professionals in every aspect of our build. They took all of our ideas and never once tried to make us go in a direction or take a pre-determined set of plans and build something we really didnt want. The home they provided for us is the exact home we had dreamed of for years! They were very flexible with our schedule and were extremely good about communicating during every phase and letting us know when the more important decisions had to be made. They did an excellent job in setting expectations and in every case where there was a question about anything they did things in our favor! I would unequivocally recommend them and have recommended them to anyone looking to build a true custom home!!!

AS
Review №17

They built us a wonderful home. 8+ years later we still tell each other almost daily how much we love our house. Start to finish the entire W-D team was a joy to work with. They took exceptional care of us.

Am
Review №18

We LOVE our Weston Dean home! Timeless and classic, well built, always receive compliments on how beautiful it is. They were wonderful to work with through the entire process.

Da
Review №19

We are happy that Westin Dean was very responsive to our vision in building our dream home. They are working on better price options as costs have soared during the past year.

Pr
Review №20

Dont want to pay their vendors. The desperate ones pennys on the dollar. They said there reason why is they are broke. Not the case.

Ro
Review №21

The customer service was top notch!

An
Review №22

Great homes

Information
175 Photos
22 Comments
4.6 Rating
  • Address:400 N Loop 1604 E Suite 250, San Antonio, TX 78232, United States
  • Site:https://www.westondeanhomes.com/
Categories
  • Home builder
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–5 PM
  • Friday:9 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
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