Titan Factory Direct Clearance Center - San Antonio

8305 US-90, San Antonio, TX 78227, United States
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Titan Factory Direct Clearance Center - San Antonio
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Ju
Review №1

We had an amazing experience with Titan Factory Direct Clearance Center. Katie is the best! I loved working with her, I would give her 6 stars if I could. Rodney, and Sheena were also magnificent. Customer service, price and quality product. Thank you!

An
Review №2

Abner was great but was very pushy about running credit and ended up doing so. Definitely didn’t appreciate him pushing boundaries but it is what it is. I guess I’m stuck with them since they did a hard inquiry so no one else could do damage on our credit report. Unfortunately we will have to be back to purchase a home to avoid another hard inquiry on our report.

Za
Review №3

I had a wonderful experience! Calvin Baez “.50 CAL” was so professional and patient with my buying process! He was with me every step of the way and always answered my questions! COME SEE .50 CAL!!!!

Sh
Review №4

There was only ONE person helping…(another company had us go through multiple people) they listened to what we were looking for, respected our decision, and didn’t tell us “no” when we saw a house we really wanted to see. Much better experience with Titan with the place we visited just before we visited them.

Sa
Review №5

The experience from beginning to end was awesome 👏 I love how the whole team was ready to great me and my family and how ms.Katie and her sales manager Rodney were a blessing they both worked out a wonderful deal for me and my family in a grate location they just went above and beyond to helps us get into a new home and I’m so glad I went with TITAN to find my forever home that whole office deserves a raise everything about the staff was so welcoming and clam an very willing to help even offered to put gas in my car just to go see the new home so I absolutely love the choice I made.!!!!!!! Thank you titan.

Pr
Review №6

Working with Kathleen, the General Manager, has been a fantastic experience. She leads an incredible team that is truly committed to their work. Weve had nothing but positive experiences while working with them.

Gr
Review №7

I was absolutely very satisfied in this location! They went above and beyond to help us find the right home for us and for our budget. I can’t even begin to express how well they took care of us! Totally different experience from the other Titan location. I tried over there first a year ago and they were so inflexible and not helpful at all. But I knew quality would be better in Titan. So, I still cameBack but decided for this location this time and I am so happy I did! Romi was so helpful and informative from day one! Him and Katie are amazing and you can see they definitely care! We will be getting our new home soon and I’ll come back and update. So far so great! Hehe If you do go don’t forget to mention my name. ☺️ I know ya’ll be taken care of! I rarely leave reviews but I had to. More ppl should have the opportunity to experience this great service. 🥰

Ma
Review №8

This was the worst customer service experience I have ever endured in my life. They (sales Manager and Manager)refuse to give me a price on any on site homes they had, was focused on how much I was willing to spend only. Sales Manager asked if I had ever had a bad experience and I said yes, he told his Manager, after this everything and anything that came from these 2 was don’t blame us for your bad experiences. Even after I kindly said No longer interested. The sales Manager continued to call me. I explained this was harassment already. Hwy 90 location.

Ad
Review №9

I had a fantastic experience working with Katie at the Titan San Antonio Clearance Center. Her fun and genuinely warm personality made the entire process enjoyable. Katie has a remarkable way of making you feel like part of the family.Not only is she incredibly personable, but she also wore some pretty amazing heels that I would’ve broken my neck walking in!Her infectious humor and approachable nature put me at ease, making the experience both comfortable and memorable. I highly recommend Katie for her exceptional customer service and the welcoming atmosphere she creates.

Am
Review №10

All they want to do is run your credit that’s it. By the way that ruins your credit when you run it it takes a hit wouldn’t give me the time of day and when I was leaving, they ran out. I was like wait. Let us just run your credit. We’ll see what we can find you without even showing me a place. I didn’t even get to see a place. And if you get the guy with the Mole on his forehead just walk out trust me he’ll waste your time

Ka
Review №11

I did not know how good Titan products were until I was educated and enlightened by Arturo. Showing me the construction of the product validated how how well these homes are built. Great product and great builder of quality homes

El
Review №12

We are currently under a contract with titan which they did not help us find land as they promised to never awnser or return our calls. Were promised so much and nothing was delivered. We might have to pay for the mortgage before the house is even finished on property. Do not believe when they tell you they will help you with every step of the process because they will leave you high and dry with no assistance. There houses are nice but they have severly poor customer service.

Ce
Review №13

The WORST place to buy a home, bar none.You’d be better off placing yourself in a canoe without a paddle, with a rabid meerkat in your lap while barreling toward a thousand foot waterfall while trying to pull the meerkat’s teeth with a pair of rusted closed pliers than to ever deal with this company, or anyone they contract with.Purchased a home CASH at closing first week of March 2024. After EIGHT MONTHS, their purported “Red Carpet Setup” never occurred. The flooring for half of the double wide, paid for in full at March 6th closing was not delivered or installed until 3rd week of September 2024. The air conditioner-SAME!Meanwhile after being contacted for months, Katie Zaragosa, the General Manager, scheduled the final finish person to show up FIRST. Before the flooring or air conditioner were even on site, much less installed. The finish person was quite verbal about how out-of-order his appearance was and that TITAN knows he was to be the last person there, not the first. He said he could not perform his job until the air conditioner and flooring and baseboards were installed and that he would have to return to complete his job. Meanwhile, Tashina (Sheena) of Titan Clearance Center, after several attempts to get anyone from Titan to come complete the setup work, texted that although she did not need the buyer to tell her what her job was or the order in which it should be performed, asked for a detailed list of ( wait for it)…What needed to be done to complete the “Red Carpet Setup”.A detailed list was sent, including the fact that the “finish guy” who was supposed to be last was scheduled first and openly stated that he was unable to complete his job because Titan had failed to complete work that was to be done before he should have been scheduled, including floor installation, air conditioner installation, baseboards installation.Meanwhile, the delivery team had failed to seal the roof where they had punctured it with their 2x4 braces covering the thick mil transport plastic. During the MONTHS of waiting for setup to be finished, it rained. The rain penetrated the roof, the roof insulation, the ceiling Sheetrock, the walls, the door frames and moldings, the electrical wall sockets and caused A LOT of damage.STILL, after SEVEN MONTHS of waiting, they have now refused to complete the setup, and are ignoring the setup damage caused by the transport team who acknowledged the damage and their fault in it and came twice to plug the holes in the outer roof. Titan Clearance Center and their Contractors caused the damage in transport/ Setup. Now Titan is ignoring it all.Thank goodness I have had every interaction recorded , from my first phone call to Katie Zaragosa, through closing, right thru today, including the finish guy’s conversations on-site, and the transport team’s conversations directly with me, including with CHAMPION Homes employees.Having ignored their contractual duties, they have fully breached contract so now, I am not bound by their “arbitration clause”.It’s massive lawsuit time.If you don’t have the time and money to pursue this route, Then you should not grace Titan Factory Sales or Titan Clearance Center in San Antonio with your presence.Their commitment to misinformation, incompetence, gaslighting, bait & switch tactics, lack of an ounce of integrity, and abject failure to fulfill their fiduciary duties is impressive.

Go
Review №14

The clearance center was awesome. Everyone was very helpful and friendly. I would definitely recommend to my friends and family. Also best kept homes Ive seen

Jo
Review №15

Rodney is freaking awesome! Extremely professional, kind, knowledgeable and helpful. When we get our home soon he will be our go to guy. Thank you!

Sa
Review №16

When we first came through the doors of Titan manufacturing to inquire about purchasing a home, I was nervous and scared. GM Katie And staff are very knowledgeable in what they do and I was at ease, I’m a person that wants to know everything whether be good or bad and all was good. I STRONGLY RECOMMEND EVERYONE WHEN LOOKING TO PURCHASE A MANUFACTURED HOME TO CALL TITAN DIRECT, you will not be disappointed!!

Lu
Review №17

Just got qualified for my New House THANKS to the AMAZING service fro. KATIE and ARTURO at the TITAN Mobile Home Place on HWY90 in San Antonio Tx !! By far the Best Team anybody can ask for !! THANK YOU SOOO MUCH

As
Review №18

The team at the clearance center is so helping. They will get you exactly what you are needing without all the smoke and mirrors of other sales lots. Great job!

Ch
Review №19

After dealing with a Champion homes dealer in San Antonio we will not be buying a Champion home. I normally dont leave negative reviews unless its well earned.Titan Homes in San Antonio was a horrible experience. I have never been pressured this much into buying something before.Rodney Ericksen is the employees name. I explained to him we know all about the home market since we have been looking for months now. He then continued his sales pitch I have heard a million times now.We ended up at the lot by accident and he pretty much held us up for 3 hours while the guy down the road waited on us.Everytime we tried to leave it was always This will only take 5 minIn hindsight he was trying to keep us from the other dealer by telling lies about them and wasting our time..He promised to get me the payment I wanted but after reading over his contract I would be responsible for everything out of my pocket.Pad, skirting, utility connections, etc. Around $12K worth.Then demanded a $4K deposit.The funny part was earlier I had to remove my cash from my pocket to get my W2 forms out and he asked me how much cash I had.And me being a trustworthy guy I told him.Then had the balls to demand that deposit.I told him let me sleep on the house and he was being very assertive about me not leaving without a deal and deposit.I had to ask him Whats this deal going to be? Whats better for me the customer or whats better for you the seller?He kept calling his GM on the phone to talk me out of leaving. So I literally had to tell them not to call or email and they have lost my business and I left. Surprisingly Rodney actually followed me out to my car still trying to make a deal.I normally just brush these things off but a week later and I am still upset over it.We drove 5 hours to meet another dealer and this guy wasted half my day.Hard to trust anyone in the mobile business after he did this to us.I will be leaving a review also unless something is done.Show quoted text

J
Review №20

Stopped into this place this morning as I am shopping for a future home. I stopped at Clayton homes next door and had a fantastic experience where the sales manager himself took me around showed me exactly what I was asking and extremely informative. His name is Paul brown go see himThen I came to titan and I was not greeted when I walked in eventually sat with a sales person “romey” I believe it was. First office to the left when you walk in the door.He asked me what Im looking for etc. after about 30 min I explain I just came to put eyes on some to get a feel for the size/space/layout.He explained he could not show ANY homes without having you qualify when I just looked next door. Again go to Clayton! Then when I go to leave he says he can show me. We go out there and meanwhile he’s being very difficult to work with or makes you feel bad for asking questions. He shows me the first me and it’s EXACTLY what I said I did not want and couldn’t do. So no attention to detail and make you answer a bunch of questions but don’t retain any of the info is rude and bad sales.Maybe their homes and business is good but my interaction was not and cannot recommend anyone work with this salesman.Go to Clayton. I was enjoying my day planning my future property and viewing homes to grasp what possibilities are out there for single/double wides until this encounter.I wrote this sitting out front of the business and informed the salesman and manager I would be writing a reviewEdit:after I went her I went next door to solitaire and also had a great experience working with Vincent. Easy to work with, extremely knowledgeable by memory, and made the experience fun not a chore. Also out of the ones I’ve seen up to this point solitaire homes are the best quality, when you walk in it feels more like a home than a camper, feels solid, super quiet to outside noise.

Lu
Review №21

We loved every part of the home buying experience with Titan Clearance Center. Katie runs a really funny & happy little group of amazing people. Any questions they will answer. :))))

Ve
Review №22

Katie was amazing to work with! Not only was she thorough and attentive, she secured the best deal out there! Katie has the best personality and she is very knowledgeable about trailer homes and land. I am extremely happy with my new home, and will definitely refer my family and friends to her!!

Ka
Review №23

If you are looking into buying a manufactured home and want to deal with amazing, kind and most importantly honest people, go to Titan Factory Direct! I personally got to work with the General Manger, Katie, and she helped me every single step of the way! I told her exactly what I was looking for, the price range I needed and she literally made it happen! I will be forever grateful for her help and honesty! She made buying my first home possible and stress free! Thank you, Katie!!!

Je
Review №24

Awesome homes and even more amazing people! You just know they actually care and arent just trying to sell you something. They listen, engage in conversation, and offer solutions beyond expectations. These are just good people and will take care of you!

Review №25

Great experience gave us a lot to think about, got great help from Rodney Ericksen. Over highly refer this place to anyone looking for a home.

Me
Review №26

My family and I had a great experience at Titan Direct Clearance Center. Katie, the general manager, was very friendly and helped us with every step we took during the process of getting a mobile home. When we had questions and we called her for answers she picked up immediately and gave us what we needed. We have been recommending her and the clearance center to all of our friends and family interested in purchasing their own mobile home!

Ma
Review №27

I had the best experience with titan factory! Kathleen went above and beyond to get me the absolute best deal that fit my needs & wants. Everyone was completely professional & welcoming. I enjoyed the tours and all my questions or concerns were answered. I felt very informed on the entire process & even learned a few things along the way about maintaining my new home. 10/10 recommend

Br
Review №28

I was assisted by Rodney Ericksen. He was very attentive to my family’s needs. He put all my worries at ease, and answered all my call day or night. This was a wonderful experience.

Kh
Review №29

Rodney Erickenson was great with the whole process. Super easy to talk to and great with patients. Also Shena was wonderful thought out the process. 10 out of 10 would recommend

Ja
Review №30

Working with a guy name Roberto He is helping out for me and my wife on everything on our first home to be perfect and right price and having the patience on working with him. We have found a home now we can’t wait to put it our land soon

Jo
Review №31

Weve enjoyed our experience with Titan Clearance Center. The ladies there are awesome and Rodney helped us out a lot

Ar
Review №32

Rodney did an awesome job helping me and my fiancee locate our very first home! We are first time buyers and he has made the transitioning smoothly. He has walked us through every single step. Thank you Rodney for the great experience.

De
Review №33

Super happy with my home purchase! Katy and the team at Titan went the extra mile to get me into a home! After being told no at several places, the finance experts at Titan made my dream a reality! Thanks Titan!

Aa
Review №34

Rodney is the best of the best! No matter the situation he slows the process down and explains each step of the purchase with clients. He does a great job and building rapport. Overall service is a 10 star plus! Highly recommend him!

Ai
Review №35

Abner was friendly and helpful. He worked with me a lot to find something within my budget.

Br
Review №36

They were very very nice. Steve Whitebread was very kind and very laid back. The only reason we didnt accept them was because I saw there add on Facebook for a 34,000 dollar tiny home with a small loft upstairs. I thought it would be a nice starter home. So we decided to give it a look. Turns out they werent 34,000 more 50,000-70,000 which my husband and I couldnt afford. So we look at trailers. Which seem very well build. But we just felt like we wernt getting exactly what we wanted. We wanted something to be a little more proud of and also did not want to live in a trailer park in Wilson County or Bexar County.Again very nice people I just felt like they kinda false advertising with the tiny homes.

Jo
Review №37

My experience with Warren wheeler was awesome, super helpful and respectful, also very caring. Didnt feel like a Salesmen but more like a friend, guiding you, and helping you along the way of buying a home. Gave me a great deal and informed me on a ton of things. Thank you Warren & Rodney for yalls help very much appreciated!

Jo
Review №38

We had a very good experience with Rodney he was very nice and helped us understand everything.

Oc
Review №39

Purchasing our home thru titan was great!Specially working with Katie.Very helpful and knowledgeableMade our purchasing experience easy!

Ru
Review №40

The only person that you wanna talk to is Jesse Salazar, he’s amazing and made me and family feel very comfortable throughout the whole process of buying our home. It also helped that he spoke fluent Spanish.

Ol
Review №41

Gage and Katie were AMAZING! I love my new home so much, it is better than I expected. They helped me with every question asked and they both had so much patience with me. Ask for Gage when you go!!!

Pe
Review №42

I recommend this place if you trying to get a home. They take the time to talk about everything and walk you through everything as well.

Sa
Review №43

My wife and I had a great experience at Titan! Katherine was amazing to work with! She went above and beyond to help us find the perfect home!

Ky
Review №44

Shout out to Rodney for helping us with the process of finding a home! Excited for the process that lies ahead.Update: the process was terrible. Do not recommend this location or sales team.We recently had the opportunity to work with Rodney at Titan Homes. The communication was constant in the beginning. We needed the opportunity to sell our home to move forward with a purchase with Rodney. When that fell through our communication ceased from being pushy and insistent we fill out documents before we were ready, to not returning phone calls and requests to get our deposit back. It took over a month to finally get our deposit back and it was only after we called another office and spoke to a GM of the area that things started to happen. The office manager at this location was also very rude and made our experience questionable from the start. I’m pleased to say things did not work out and we were not stuck dealing with unprofessional individuals had we made such a big purchase. Find elsewhere to purchase a home, one with individuals who care beyond a paycheck.

La
Review №45

Enjoyed your representative. Arturo was very informative and very pleasant. Thanks so much.

Ma
Review №46

Ask for Katie she is very helpful any question I had she knew. She made my process so easy and she’s extremely nice. She will help find the best deal and home that fits your family. She’s always available.

Br
Review №47

Working with Gage Rendon to find my home was an outstanding experience. Gages deep knowledge and professionalism made the process seamless. He listened to my needs, provided tailored advice, and was incredibly attentive, ensuring I found the perfect home for me. His commitment to client satisfaction and his detailed guidance through every step were remarkable. I highly recommend Gage Rendon and Titan Factory Direct to anyone in the market for a manufactured home. Gage goes above and beyond, making him a top-notch salesperson in the industry. Thank you, Gage, for such a positive buying experience!

jo
Review №48

It was great, if we get the lot we be back to buy your mobile home

Th
Review №49

I had the pleasure of working with Rodney Ericksen, a consummate professional and exceptional sales consultant at Titan Homes, throughout the process of selecting and finalizing my new home. From our initial meeting to the moment I stepped through the door of my dream home, Rodneys expertise, dedication, and unwavering commitment to customer satisfaction shone brightly.Rodneys deep knowledge of the housing market and keen understanding of my specific needs and preferences made the home selection process seamless and enjoyable. He listened attentively to my requirements and meticulously curated a selection of properties that perfectly aligned with my vision. His attention to detail and willingness to go above and beyond ensured that every aspect of my home-buying journey was nothing short of exceptional.Throughout the entire process, Rodney demonstrated unparalleled professionalism, responsiveness, and integrity. He guided me through each step with clarity and patience, offering invaluable insights and expert advice along the way. His proactive approach to addressing any concerns or inquiries promptly reassured me that I was in capable hands.When it came time to finalize the purchase of my new home, Rodneys expertise truly shone. He navigated the complexities of the transaction with precision and efficiency, ensuring a smooth and stress-free closing process. His dedication to ensuring my complete satisfaction was evident at every turn, and his commitment to delivering excellence surpassed all expectations.In Rodney Ericksen, I found not only a knowledgeable and trustworthy sales consultant but also a true partner in my home-buying journey. His professionalism, expertise, and unwavering dedication to exceeding customer expectations make him an invaluable asset to Titan Homes. I cannot recommend Rodney highly enough to anyone seeking an exceptional home-buying experience.

Ja
Review №50

Rodney got me in, Gage help me out.They were very friendly and personable they were also very patient with me in getting my most important in a home. I appreciate the understanding, the patience to explain to me the process of getting started and making it easy. Awesome Salemenship and down to earth people. Thank you for your help!

RO
Review №51

I had the best experience with Denise. She wasn’t pushy. She wasn’t pressuring me into jumping into buying anything. I told her what I was looking for what I wanted and also I told her I wasn’t really looking into buying or purchasing anything right now. I explain my situation, and she was straight up Upfront with me and I was able to go with her on the lot and to check out single Wides in double Wides but she was very frank on the pricing and she gave me a lot of options. She’s amazing I recommend that if you’re going to buy a mobile home and a piece of land or a mobile home and put it on a community lot. I advise you to ask for Denise. She was very thorough very professional. She was great . I gave her 1000 stars.

As
Review №52

We had such a great experience at Titan Factory with Brandon Rogers and his amazing coworkers. They made us feel right at home and made our little ones feel comfortable and kept them busy and quiet while we got to talk about our forever home. They really listened to all our concerns and helped our vision come to life. Thank you guys for making the buying processing that much easier and stress free😊

Ch
Review №53

Rodney was an amazing part of our great experience buying our new home from Titan. Very knowledgeable and resourceful. Would recommend anyone to work with him if they are looking for their forever home.

Wi
Review №54

Me and my wife were helped perfectly, we were nervous about the whole process but they answered all of our questions and we couldn’t have felt more at ease with the whole project! And we found the perfect home!

Br
Review №55

Definitely recommend coming here! Gage and Katie were super helpful and amazing! 10/10 customer service from them! If you ever decide to come here, make sure to ask for Gage and Katie!

Ma
Review №56

I loved my experience with the clearance center. Katie helped me out in looking for an affordable and beautiful home. I do recommend going to titan clearance center to purchase a home. Katie and her crew are awesome and friendly.

Ma
Review №57

We worked with Denise Sloan. We had been there a few times, but she was the Professional Housing Consultant who actually greeted and welcomed us, was personable, listened, made a connection with us and didn’t ‘push’ us. She showed us a few homes, walked us through a few times and adjusted to our evolving needs, and also came to the table with a design that wasn’t displayed but was a bigger version that better fit our needs than the current one on display (same style, more rooms). She was knowledgeable about the homes, their construction and options, and has helped us through this process - even after one lender screwed up our application royally - she found us another quickly and we got approved in time. She’s the one you want to work with and treats all individuals with respect and dignity - she’s not biased like a few we’ve worked with in this process. I’d recommend her to others.

Ma
Review №58

It wasn’t called titan for a reason, we had the best experience with our sales Guy! Shout out to Warren the titan, for assisting us with excellent service. Showed us a few homes that we fell in love with.. He took his time to send us videos we requested, he pushed for us and we are extremely pleased with their business and his performance….Our homes are being delivered Wednesday we are happy and excited for the arrival…Again shout out to Warren from Titan…⭐️⭐️⭐️⭐️ ⭐️

As
Review №59

Very helpful listen to all we need wanted and got us into a home when everyone told us no! Love them! Come see them asap!! Katherine is the best!!

Gr
Review №60

I’m so grateful and thankful to Kathleen Zaragoza for everything she did to make my dream of owning my home come true. Im so excited to have my home located and set to move in. Such an awesome sales manager. 🥰❤️

me
Review №61

Katie Molina-Zaragoza is wonderful at her job, I say this because with her expertise & guidance, she was able to help me through the process of buying a home. I’m so grateful to her!

Iz
Review №62

I went to titan factory with my boyfriend looking for information about mobile homes and Brandon was our helper and he was honestly the best, he was super helpful, friendly and easy to talk to. Not only did he show us some beautiful homes but always broke down the cost for us. Our experience was truly a 10 outta 10 experience.

Na
Review №63

Gage was such a good help! He was very detailed about the features of the homes and is an all around good sales person! Would highly recommend to any of my mentors!

Sa
Review №64

Brandon took care of us today he was very transparent and outstanding. He connected with us on a more personal level before discussing business. Which played a major role in our decision making. Knowing we can trust him and he’s doing as much as he can to help us get into what we want. Overall he was respectful and very understanding.

Ar
Review №65

My cousin was looking for a home and Kathleen helped her find the perfect one for her and her children .Kathleen was very professional and understanding and very helpful all the way .If you need a home go visit Kathleen at Titan she will help you find the perfect home for you and your family

Je
Review №66

Very professional, extremely helpful. They treated us with a lot of patience and helped us get into our new home! Our family is stoked!

Ca
Review №67

We have had the best experience with Katie and Rodney. We were extremely blessed to cross paths with them. They made the process, easy and comfortable! Would 10/10 recommend.

Ga
Review №68

Shout out to Rodney for making the buying process as hassle and stress free as possible. Hes very helpful and makes you feel at ease. 10/10 recommend for future patrons!

Gi
Review №69

I had an amazing experience at Titan! The entire team was helpful and friendly, I would highly recommend coming to Titan if you are looking for a home!

Li
Review №70

We were nervous about buying a mobile home but Warren and his crew made everything easy. They are professional and kind and explain everything very well. We can’t wait for our home to be delivered.

Vi
Review №71

Thank you to Kathleen Zaragoza awesome sales manager. She made my nieces Gris Vaquera dream come true on purchasing her new home.

Kr
Review №72

I purchased my first home from Denise Arellano-Sloan, and I couldn’t say more wonderful things about this lady and the process. Denise understood our families needs and went above and beyond to find us our beautiful home!! I would recommend her to anyone that is thinking about purchasing a home from Titan factory! Thank you Denise!!

Sa
Review №73

Very nice and friendly team Rodney helped us understand a lot of the information

Ca
Review №74

I had a great experience with Brandon Rogers. He was great explained everything I needed to know and was very acknowledgeable and helpful. I would recommend coming to him for information and helping you find your dream home.

Ca
Review №75

Very professional and friendly staff.I had been shopping for MONTHS to find my forever home. When I tell you this team goes above and beyond, believe it! All of my questions were addressed and the whole process went smoothly. I loved all of the trims and additions, options are endless. All in all I would shop here again and recommend 110%

Je
Review №76

DONT DO IT!! JUST DONT DO IT!!! Worse experience ever at the clearance center. Katie and Denise were all about the money. These people had the audacity to take our down payment, take a picture with my kids to say we purchased a home when at the end they were tackling over 10,000 more on the home we wanted. Here’s the back story, we were interested in a model home that they original said was at 155k. This model is at the Austin location. Come to find out the home is priced at 145k. We were then happy to work with Dave in Austin to get the right price in a home for our family. Somehow, Katie found out we were going to take our business to the Austin location, she blew it and called us directly and told us “I can tell you right now, you are not getting that home for that price” EXCUSE ME??? Transparency is NOT what you will get at this location! And as Denise said to us “I don’t bullshit” but that’s exactly what these people do!

JR
Review №77

I cannot say enough great things about Denise! She was super helpful and made the process so easy. Transparent and clear the entire time. She knows her stuff for sure! Thank you Denise for getting me into my dream home!

Lo
Review №78

This was an amazing place for me being a first time home buyer they definitely work within your budget was looking for a 2 bed 2 bath came out with a 3 bed 2 bath and all within my budget definitely recommend

Sh
Review №79

Went to look at a few houses and we got great customer service! Romi was so helpful and nice! Definitely recommend them if you want great customer service!!

Ro
Review №80

Lance Eckles provided great service and was very friendly. He was very knowledgeable and simplified the process for my family. I would highly recommend using him if you are looking for a home.

An
Review №81

Karen gave excellent customer service. Very relatable and understanding in helping up to get the home we want for our family! Haven’t finished the process of getting our home but I’m very excited to continue this journey and will definitely be posting another review once we complete the entire process.

Di
Review №82

From START to FINISH, they went above and beyond to make sure I was completely happy with my new home! They made my first time home buying experience as smooth as possible and kept me informed and considered every step of the way! I stopped here first, told Katie my needs, walked a gorgeous home and was back within a hour to commit because Katie found the one and she knew it! Just stop here first, there probably wont be a second stop! 🙌🤗

Ch
Review №83

Katie Zaragoza has been absolutely amazing. She is super professional, respectful, and mindful about your needs. We came in with a very strict budget and she actually found us more house than what we thought we could get under our budget! I would recommend her to anyone looking to buy a new house!

Ju
Review №84

It starts out great, but like other reviews have stated, once they get paid, all communication stops and the whole process basically comes to a halt. We bought a house here and its been sitting on the property for 3 weeks now. They told us a week and a half ago that it was ready, everything was hooked up, and we just had to pick up the keys and move in. Immediately afterward, I looked at it and the water, sewer, and electric have still yet to be hooked up, the A/C has not been delivered or hooked up, and there was water coming up out of the ground which I dug up and it appears they broke our water line when they were leveling the ground for the base pad and then just covered it up (picture attached). After repeatedly contacting multiple people and being given the run around, I spoke to the guy in charge of the utilities and he told me we arent even on the schedule yet. They also dont honor the referral bonus, because my Dad hasnt even been contacted about it, and he let me know that when he bought a Titan home, they failed to bolt it together so after a few months the house was separating at the marriage line. Definitely will not be doing business with Titan anymore and would not recommend to anyone.

Li
Review №85

Karen gave me excellent customer service, knowledgeable about her products and a genuine will to help me find a good deal. The houses are beautiful to say the least and a better price compared to other brands that sell similar products. Thanks Karen!

Ro
Review №86

I am so excited to write this review. What a wonderful experience working with Katy during this crazy housing market. She is knowledgeable about her product and the area. We are buying and moving from Arizona so not being there is challenging at times, but Katy has made it a breeze! So happy with our service at Titan and with Katy! Thank you.

Cr
Review №87

We worked with Brandon Rodger and were very satisfied with the communication and friendly service provided by him. If In need of a new home feel free to reach out to him.

An
Review №88

I suggest all buyers do not write a review until your home is finished. 2 months down I’m still waiting on my home to be completed. No communication with any updates or anything has been said .

Ki
Review №89

Great experience at Titan! Kathleen was very helpful and upfront about everything and made sure all numbers were correct that way we could get our home and land at the perfect price! Thank youuuu

Tr
Review №90

We had a great experience here, the staff went above and beyond to help my mom get her brand new home. We tried alot of other places and always turned up empty no one wanted to help her, but thanks to the staff here she will now be getting her new home. A special shout out to Katie, you were awesome girl. When you go there ask for Katie you wont regret it. Thank you for everything and thank you to the rest of the staff there. ❤️

Lo
Review №91

NEVER!! Will NEVER recommend anyone to them. They didnt give me enough notice to have my property ready. Then asked me to lie to the loan officer about home being placed on pad (which it was not). It was on property but not put together. Time frame to do the trim work on my home took long so I couldnt move in, very close to 1 month. Then 2 whole months after signing I received my keys. My sales guy changed on me from one day to another. Comments started being made by employees calling me the second sales guy girlfriend. Which was unprofessional with all their staff. Please take your time shopping for your forever home. I regret signing a home through Titan Factory Clearance.

Ma
Review №92

Manny was really helpful, we had been at different places down the street and no one was able to help us like Manny did, must sales people showed us homes that were way over our budget . but Manny was a professional he sat down with us took his time figuring out what we needed, what we wanted and also what our budget and he was never pushy. he gave us a great deal on a beautiful double wide, helped us find land, took care of all the improvements and financing for the land. my wife and I work 60 hours a week as well as we are full time parents we could not had done it with out Manny taking care of everything for us. and he was also able to get my nephew approved as well as us. my nephew had not been able to get approved anywhere else because he didnt claim enough on his taxes to get financed, Manny took his time and figured out a way to get him into a nice home and a 1 acre lot. we are all super happy with Manny and will continue to send my friends and family over to him!

Ka
Review №93

My husband and I have been saving for a home for a couple years. We have been renting, and all the sudden our landlords gave us the news that they were selling. We were shocked... We knew we wanted to buy a home, but this was too soon. So, we went to Spears Homes in Kerrville, and they were horrible; absolutely did not want to work with us because we looked too young... So, my husband decides to drive us to San Antonio, where we find Titan Homes (on a fluke). Immediately we are greeted by Josh, whom helped us tremendously and made us feel like we had a chance. I thought it was another scam where he promised us things that could not be done... but we were completely wrong. Josh worked with us through everything. Every question we needed answered, he was there. Josh made our home buying experience so enjoyable and easy. We truly had someone that believed in us and wanted us to have a home. This is why I will always recommend Titan Homes and definitely recommend Josh as your contact person. So make sure if you stop by to ask for Josh!

Jo
Review №94

Worked with James on getting more detail on Titan homes. Got to see various floor plans and all were very nicely done, especially the Aspen and the Cypress. James was quite open and gave more information to understand what homes would be doable. Hope to be getting a home from them soon in the future.

Le
Review №95

The people we dealt with were great. They were super nice and helpful. The house itself is a disaster. Ive never seen such shotty work! Studs arent even, the windows leak, none of the trim is done right. Also the ceilings droop, cant find a single board in the ceiling in a room, floors arent even, and ac doesnt work correctly in the house. Some of the rooms get heat and ac just find others dont get any at all!Worst mistake ever!!

Bi
Review №96

We came in today and saw Brandon. He was awesome! He was very knowledgeable and helpful. Brandon was friendly and didnt try to hard sell us.

Ro
Review №97

I just wanted to start off by saying Im not the type of person to post a review but I felt that I should share my experience factory direct clearance center is a complete nightmare very unorganized very poor customer service. they treat you very well in the beginning but as soon as these people get their money they block you on emails dont return phone calls and you have to constantly be calling them to try to get your home done because they seem to forget. A friend of mine also purchased mobile home from Titan clearance center he also told me this place is a total nightmare and he had the same sales lady Katy as me I understand it takes time to put these homes together but hopefully I dont get the same outcome as my friend it took 10 months for his house to be leveled and ready to be moved into and he paid a few months of mortgage while it just sat on his property unfinished. So keep in mind as soon as that mobile home is on your property youre paying for the mortgage. Im currently living in an apartment and will soon have to pay mortgage along with my apartment rent which all together will be a total of 3,500 a month which is ridiculous. to anybody that is making the decision to get a mobile home from these people dont do it its not worth it.

Kr
Review №98

First off people their are awesome good customer service. Approved me right away!! As soon as I moved into my mobile home we have had nothing but problems. Right after another. They would say get in touch with Brandon to get somebody out to fix it. Brandon is horrible bad customer service he would never call you back or email you. Some random person would come 2 weeks later. I still ended up referring one of my good friends their cuz like I said they have great service their. Refer her was suppose to get a bonus. Well never receive the bonus their just giving me the run around. They said cuz she did it online after I told her. their marketing team get the referral bonus. When they told me to refer her they didn’t be specific.

Gi
Review №99

Worked with Manny on finding me a good deal!! I had been looking at other places around town and i didn’t like their sales pitch, I felt they were overly eager to sell me anything, and weren’t really listening to my needs or what kind of home would be best for me. Manny however was totally calm and chill about the sales process, I felt comfortable and valued as a customer, Manny was attentive to my questions and concerns. It can be overwhelming to purchase a home, and manny made the process painless and actually enjoyable.

Lu
Review №100

My husband and I had been shopping for a home for quite some time. When we found Joshua Hyde @ Titan Factory Direct Clearance Center he was the best help! This guy really knows what hes doing! We cant thank him enough for getting us into our DREAM HOME!! Never pushy, always responsive and he gave us a GREAT DEAL!! If youre looking into buying a new home, yall really need to call Josh!

Do
Review №101

We just purchased our retirement home the Hillcrest III. Beautiful manufactured home.I had contacted Josh Hyde and explained our situation. We drove from Odessa TX to San Antonio. He was awesome, returned telephone calls, answered my questions, just a wonderful human being. It was a pleasure to work with the additional staff.Financing was easy. We would recommend Josh Hyde at Titan Factory Direct Clearance Center help you find your dream home.

Li
Review №102

I’m going to be completely honest, Titan Factory isn’t like any other mobile home dealer. My husband and I stopped by to just look around. Cesar (the best) helped us. Now he didn’t just show us some homes and bye. He first sat down with us and gave us so much information about their mobile homes. To how they are built, estimates how on much light bills would be, laws/rights about purchasing a mobile home, warranties, and so much more that we didn’t know. He then showed us some homes and OMG I fell in love with them! Again, we were just looking,Cesar asked us “what’s stopping you”We didn’t think we would get approved. Cesar gave us that push to try. Thankful with all his help, we got approved 😊Cesar we want to thank you for helping us out, you went above and beyond for us! We are excited to get our home delivered soon!

Ja
Review №103

Very Pleased with my buying experience! Cullen was very helpful, informative & patient. Definitely would recommend to anyone in the SA area looking to purchase the perfect mobile home!

ja
Review №104

Brandon at titan homes helped me out when I was shopping for homes and definitely taught me alot about the whole process! The whole time I was looking at house ls he made sure no questione was left unanswered and made feel comfortable throughout the whole experience! Would 10 out of 10 recommend stopping in and seeing him!

Ga
Review №105

Amazing staff ! Katie Molina an amazing consultant she was quick with the process gave us hope when other ppl turned us down Several times. Its Amazing opportunity for DACA recipients and a lot others they work with you and help you anyway they can ! Amazing place , thank you so much !

te
Review №106

My girlfriend and I were looking for a house, and began working with Lance and his team at Titan. I know our credit isnt anything near good, but we were told they can most likely work with us to make something happen. So we gave it a shot, and, despite our less than desirable credit, they were actually able to make something work for us! Everyone there was kind, personable, not pushy (not the get-a-buck sales people) - their genuine goal is to make the process painless and get you the home you want. Highly recommended!

Ra
Review №107

Once the money changed hands our deal became the last priority in the office. One month later and our home still wasn’t released to us in spite of having paid cash for it. Once it was finally delivered the setup was poorly done and had to be addressed twice. Even as I write this review I am unable to get the GM to respond to calls in order to have the house trimmed out and it has been sitting the last two weeks in this rain with no siding. Maybe with a lender forcing things along you might have better luck but if you’re looking to buy cash be prepared to take a backseat to new business because they don’t have any reason to focus on your deal. Aside from our first sales contact Josh every person in the place has taken a turn at giving us excuses when they return our calls at all. Hopefully the house isn’t permanently damaged.

Ma
Review №108

A big shout out to Katie Zaragoza for being a awesome lady for helping me get my home 🏡 and making it easy and excited to become a new homeowner 😉..Thank you for all your hard work. I appreciate it..🤗😉

Ga
Review №109

I had been calling around multiple places until I found manny on Facebook and set an appointment with him. His partner Josh and Manny were really friendly, helped me a lot made me feel really comfortable since the beginning and got a great deal on the New Moon Daytona. They took care of all the improvements and bank paperwork, it was a really smooth and easy transaction. I was nervous about finding the right home and what I needed to do to get a home on my land. They helped me get my septic hook ups etc they really did go the extra mile to help me and my family. Sent my cousin over to them and right now she is on the process of getting a new double wide as well they even helped her find land. They’re a great team! Glad I called Manny on Facebook.

so
Review №110

Thank you not only Titan for taking us under their wing to find a forever home !! But most to Rodney for his help along this journey !! Can’t wait for the rest !!

Ro
Review №111

What a great experience my family had. They did a wonderful job.

la
Review №112

I love the clearance center everyone was very helpful and nice. The homes were very clean and neat definitely will be returning!

Ja
Review №113

Katy is very knowledgeable, professional and kind.She and Cesar are readily available for sales and service after purchase during set up.Financing went well.Construction was added to the financing for a driveway, septic system, skirting, well, and utilities tied in.They use Alamo transport to deliver and set up.They did awesome work.State Aire from San Antonio did our A/C unit.Our Well was drilled by Bullseye Water Well serviceIn Pearsall TX.Thru out the set up and construction vase Cesar, Katy, and Tracy were always ready to insure we were taken care of and insured construction went smoothly.Alamo transport did as well.They called and informed us of status for each step of construction.We are Very Pleased.Thank You Katy awesome sales Woman.Thank you Cesar the Manager.Thank you Tracy for insuring each estimate from companies were adiquitlely priced and they fulfilled their contracts.Love yall. God Bless

Da
Review №114

The young lady Katie Zaragoza was professional and helped my daughter get into her first home. And I was absolutely satisfied with my daughters purchase!

Ad
Review №115

Katie was our rep! She was super knowledgeable and gave us every available option! Thanks for such a great experience, highly recommended

Ro
Review №116

Thank you to Katie & Warren for help me and my family get a home. Katie has great customer services!

Ph
Review №117

The Titan Factory Direct Clearance is absolutely amazing! Lance Eckles is a true professional who knows customer service. I came in thinking I knew what I wanted. Lance spent the time listening to all my ‘wants’ and helped me to realize what would actually meet my needs and my budget!If you are in the market for a home, save yourself some time and come talk to Lance first! 5 stars all the way!!

Sa
Review №118

Thank you to my aunt Kathleen Zaragoza for making it possible for my mom being able to get a home,we are so excited to receive it!

Wa
Review №119

Great place to buy a home for your family. Beautiful homes and knowledgeable people.

Ma
Review №120

Lance Eckles had amazing service , a great attitude and highly recommended.Thank you Lance!

Ne
Review №121

Most horrible place I have been to. Horrible customer service, false promises, why are they not honest from the beginning. My God I have been here 4 times every single time I go there they have fired the sales person I am working with and I have to start all over again. These people fire their employees from left to right. I WENT THERE BEEING HONEST ABOUT MY SITUATION AND THEY MADE ME BELIEVE THEY COULD HELP ME. They send me off trusting them that what they told me to do would benefit me and then they ignore me. I trusted them they took advantage. They only allow good reviews to stay up..all the negative ones get deleted.

Ro
Review №122

Thank you to Kathleen Zaragoza she got us a new house at titan she and everyone were amazing and friendly they are awesome go get u a mobile home ask for Kathleen

Ti
Review №123

Found a great deal for my family this weekend. Thank you Rodney for everything you did to help make this a pleasant experience!

Br
Review №124

Warren Wheeler is def a great guy! Straight to the point, very polite & awesome! Thanks again for seeing us today!

Ed
Review №125

Ms. King was extremely learned in both land/home sales. She is on top of her game. Thanks.

Ev
Review №126

Casey was very helpful! Highly recommend

ta
Review №127

So when I went to titan I was needing help asap and was trying to see if someone can get me the help I needed in a timely frame I was so lucky to have had Karen Ruiz help me she was fun and energetic and helped me with all the questions and help I needed I would 100 percent recommend her to anyone who is looking to get a home again thank you Karen for helping me and my family in a time we needed it the most!!

di
Review №128

Six months AFTER we have moved into our home, and there is still no skirting on our home. Nothing on our walkthrough list has been repaired, because the walkthrough was never done...oh, which means we never got a house key to our home. We ended up having to change the doorknobs on our home in order to be able to lock the door. Everything about our experience with this location was aggravating, frustrating, tedious, and painful. For your own sake, avoid this place!

El
Review №129

If youre thinking about buying a mobile home stop right here please the best place in San Antonio to find a piece of land with your dream home marquitos help me this guy listen to my home needs honest guy he will treat you like one family member not just like a regular sales person he will give you honest advice

Pr
Review №130

Just want to say that this company has went above and beyond in making dreams come true. Nothing ever goes perfect but some of the reviews don’t give them justice as nothing is perfect but what matters is how you handle the imperfections. Caesar and Stephen have went the extra mile to make Buying a home painless. Thank you Titan.—- Shane McMillian

Ri
Review №131

My experience with these guys was great. Josh did everything he could to ensure we were happy with our purchase. If you are in the market for home make sure consider Titan!!!!!

Ma
Review №132

Brandon Rogers is a wonderful salesperson at Titan direct sales in San Antonio, texas , we were very pleased with him.

ra
Review №133

The clearance center is amazing. the homes were very neat and clean. the team was super helpful!

cr
Review №134

RODNEY did a great job in helping me out very nice person..I will differently be back and refer some people.

Ja
Review №135

Amazing team, prefect from start to finish. Go see them for a new home!

Sa
Review №136

Went here just to look and ended up getting a home! So happy with the home we picked, they help with every question you have and they make it happen for everything you want! Was super nervous but very excited with the outcome!

Sa
Review №137

Rodney was patient and help me so much ! Go see Rodney hes very kind and patient!

El
Review №138

Was there with a relative to look at mfg homes. Sales person was not pushy, yeah! He was very informative, knowledgeable, and helpful. A purchase was made.

An
Review №139

Katie is awesome great customer service and no pressure.

Bl
Review №140

Everyone there took the time to help and actually get the info needed! I appreciate you all and will recommend anyone to you guys!

Ka
Review №141

Brandito was trying to help me and then week later, I called back and Warren stated that Brandon wasnt working there anymore and he would call me back and help me and he never bothered to call me.

Vi
Review №142

Katherine king was extremely helpful and informative, excellent customer service and very welcoming attitude!

Vi
Review №143

Thank you Katie, you really show us how easy to purchase a home for our new Land. Their was so many great options.

Ch
Review №144

Warren wheeler helped us with figuring out how to get a house I recommend him to anybody I will keep going to him for our house

Ro
Review №145

All of the employees were very friendly and very helpful. Katy make sure that my daughter was happy with her dream home

Au
Review №146

They took their time to show us everything. Made sure everything was to our liking. Made us find our forever home!

Fr
Review №147

Had a great experience. Cesar treated us well . Gave us all the inf. we needed and treat us well. Come and see him.

Ma
Review №148

I feel Mr. Mascorro was very knowledgeable with his profession and was very helpful. I had an awesome experience working with him. Thank you!☺️

Fr
Review №149

Brandon was very helpful and kind to show us different options of mobile homes , we gladly appreciate it thank you 😁

He
Review №150

Great place for affordable family and single persons homes.God bless you Mr.Josh and Mr.Lance for helping me out.I could not believe i qualify for a brand new home with a credit score of 580.Thank you Mr.Lance for your service.God bless you guys and gals at Titan Factory Direct.

JE
Review №151

Brandon is a great sales person about what u want and if can not give to you he honest able it.

Vi
Review №152

Brayan Ruiz worked with us. We were looking for our first home, and he was very helpful and kind.

Me
Review №153

Brandon did a good job. I would recommend him for your next home.

As
Review №154

Brandon was very helpful, we will for sure be coming back and do business with him!

De
Review №155

My family and I are very grateful with Titan Factory Direct Clearance Center for helping us purchase our home.

Je
Review №156

I been having trouble with my ac I have a crack shower since day one and having trouble getting it fix I dont recommen any one to go here

Al
Review №157

Amazing customer service from Katie & Cesar. Come to this location & they will do what they can to help you get into a home!

Li
Review №158

Great experience very friendly atmosphere gave me everything I wanted highly recommend.

Ro
Review №159

The guy is awesome if I had to do this all over again I would and I would have my children do business with him

Ma
Review №160

They where the best we love the surves and the dog they had

Jo
Review №161

Great customer service, very informative and professional, very satisfied. Thank you for everything.

De
Review №162

Katie Zaragoza was very helpful and professional.. Highly recommend!Thank you!

Al
Review №163

Cesar, was very informative &’ helped us get into our new home. Come see him at the clearance center.

Bl
Review №164

Worked well with my situation and Denise was excellent to be guided by!

Ja
Review №165

All the people there are very informative and helpful. We are looking forward to buying our new home from Titan Factory Direct!

Ro
Review №166

Nice selection of homes. Cullen was a very friendly salesman. Good quality homes

Yo
Review №167

She was Amazing, Professional, Friendly and Patient with us.Greatly appreciate all her help. 👍😷👏

Ma
Review №168

Lance bent over backwards to give me the best deal posible. I can tell he has integrity too.

os
Review №169

Friendly customer service and good communication with seller Brandon Rodgers.

Gu
Review №170

The experience was great.

Ca
Review №171

Brandon Rogers was very helpful, attentive, and awesome thank you for helping me find my FOREVER HOME👍

Ca
Review №172

Brandon was really helpfulHe did what he can ... hopefully we get approved

da
Review №173

Great service

Mi
Review №174

Very good customer service and informative. Go talk to Cesar Moscarro Jr and find your dream home.

Ma
Review №175

The Man never called us back. So, I guess they dont want to help us.

Ke
Review №176

Lance is a great guy and strives to please his customers needs and wants

So
Review №177

Highly recommend. Very fun and polite people. Will help with what you need

Mi
Review №178

Great experience. Awesome to work with.

An
Review №179

I was helped by Katie , very professional informative and trustworthy. 10/10

Ch
Review №180

BRANDON ROGERS🤗Excellent service and very helpful with our NEW HOME🙏Thank you very much🙏

Di
Review №181

Very rude and Im very disappointed because I was already working on a credit report guy to help me with this place the guy Lance was very rude not coming back go elsewhere

Lu
Review №182

Katherine was very nice 😊

V
Review №183

Great people that truly care about the consumers needs.

Zu
Review №184

Great customer customer service.

Ti
Review №185

If i could give them less than 1 star i would

La
Review №186

Great service, paid attention to what I was looking for and listened to my needs.Maria Vega 7/30/18

De
Review №187

Great experience! Cesar Mascorro JR was very helpful 😁

Gl
Review №188

Katie was amazing lady thank u u r a five star lady

Ri
Review №189

This facility is not Christian orientated only for themselves.Be careful people.

Do
Review №190

They don’t show up when they are suppose to.

Ma
Review №191

Kathleen Zaragoza Was Awesome Very Helpful

Jo
Review №192

Awesome prices! Customer service is outstanding

Da
Review №193

Rodney did awesome

Pa
Review №194

Very helpful people, great product, ask for Adriana

Ca
Review №195

Great office staff! Helpful and honest!

li
Review №196

Warren Wheeler deserves 6 stars

so
Review №197

Rodney was the best

An
Review №198

Awsome customer service and very helpful

TH
Review №199

Treated us good will be back

Information
30 Photos
199 Comments
4.5 Rating
  • Address:8305 US-90, San Antonio, TX 78227, United States
  • Site:https://www.titanfactorydirect.com/locations/tx/san-antonio/clearance-center
  • Phone:+1 210-305-4844
Categories
  • Home builder
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–6 PM
  • Sunday:Closed
From the business
  • Identifies as veteran-owned:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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