Trails at Culebra by Starlight Homes

7629 Desert Viper, San Antonio, TX 78253, United States
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Trails at Culebra by Starlight Homes
Comments
Em
Review №1

Lissette Chavez at Starlight Homes delivered top-notch hospitality and service! She expertly guided my first-time buyers through the sales and financing process, explaining everything clearly in both English and Spanish. My clients were thrilled and highly recommend her, and so do I.Emma RogersRealtor, Keller Williams

Bo
Review №2

Weve owned a house for a bit over 2 years and while the purchasing process was great, home ownership not so much. Over the years Ive spotted several shortcuts theyve taken and if I had a choice again, I wouldnt buy another house from this builder.The most recent issue is from incorrect shower installation. This caused a slow leak over the years and it just became noticeable from downstairs. This was the same problem that was spotted during inspection and we were told it was fixed. Just now realizing it was cheaply fixed. Tried to contact the builder through email, voicemails, and someone telling us theyll call us back, but we havent heard anything back.Few other issues we had worth mentioning were they put less nails and screws upstairs so the floors were squeaky after few months. This was true for 2 of our neighbors as well. We had warranty at the time so they came back to put in more screws. My neighbor had roofing and window leak issues as well. Oh and we found empty spaces in 2 rooms that could have been used as a small closets but were just covered with drywall. Anyways, if you have an option, go with a different builder.

Ma
Review №3

Lizette is a fantastic representation of Starlight homes, she is very knowledgeable of her product and knew how to answer all my clients questions. She genuinely cared about my clients and what their best interest was, highly recommend her, I will be taking all of my future clients to her! 5 star service

Ph
Review №4

Gina Castaneda was a delight! She was extremely helpful, patient, and very knowledgeable, and was able to address concerns and provide solutions. I look forward to her partnership and helping many more clients attain homeownership. THANK YOU, GINA!!! 🤗 YOURE THE BEST!

Ri
Review №5

I’ve had the pleasure of working with Gina Castaneda as she has helped multiple clients of mine find their new home. Gina has been so helpful and her knowledge has made the home buying process easy for my clients and I. I definitely recommend anyone looking for a house stop by Trails at Culebra and ask for Gina!

Ma
Review №6

Purchasing a home with Starlight Homes was an incredible experience, thanks to our amazing sales rep, Lissette. After years of renting and feeling unsure about where to start, Lissette guided us through every step of the process. Her expertise, patience, and genuine care made the entire journey smooth and enjoyable. We are thrilled with our new home and grateful for Lissette’s support and dedication. Highly recommend!

Tr
Review №7

I recently had the pleasure of working with Charlie as the construction manager for my new home, and I couldnt be happier with the entire experience!From the start, Charlie demonstrated exceptional professionalism, expertise, and dedication to ensuring the construction process went smoothly.Charlies attention to detail and commitment to quality were evident throughout the entire project. He provided clear communication, promptly addressed any questions or concerns, and always went the extra mile to ensure everything was done to our satisfaction. His knowledge and expertise in the field was (and still is) invaluable, and I felt totally confident in his ability to oversee the construction of our new home.Even after moving into our home, Charlie continues to be a tremendous asset to my family and our community. He has been incredibly kind and helpful, never batting an eye when I have questions or ask for guidance.I highly recommend Charlie and Starlight Homes- Trails at Culebra- for your new home construction needs. I was very nervous going into the new home building process, but his professionalism, expertise, and exceptional customer service made the homebuilding process a positive and enjoyable experience.Thank you Charlie for your outstanding work, and for going above and beyond to make our dream home a reality! We are truly grateful for you!

Ma
Review №8

Im a Realtor and have been working with Paulina Ramirez for few years already, and I really appreciate her professionalism, work ethic and availability that she always has for my clients and myself.She knows her product and has a great communication with the lenders and rest of the company to provide the best service.Definitely recommend her 100%.

Ro
Review №9

My time with the Mr Oscar was amazing, he showed me several options and taught me what to look for when buying a home. I would 10 out of 10 recommend him to anyone looking to buy a home. He personalized the experience and made me and my wife feel special every step of the way. Truly a great guy! If you’re looking to buy a home ASK FOR OSCAR NORDIN! He’ll take care of you 😁

Va
Review №10

As a realtor I make it my mission to make sure my clients are in the best possible hands.When it comes to builders and builders reps it can be hard to find a team that matches the values and motivation with strong professional ethics.Paulina Peña is exactly that, my client and I got exceptional customer services and truly felt cared for throughout the process.I will do business with Paulina every single time because of the value and strong customer service that she brings starlight community.

Ca
Review №11

This was my first time buying a home, and I couldn’t have asked for a smoother and easier process with closing on the house. Paulina (Sales Rep) helped my wife and myself with the whole process. Right from the beginning she was ready to help, provide all the information, and explain the amazing deals/incentives Starlight had to offer. I would 100% recommend Starlight to anyone!

Je
Review №12

Lissette was AMAZING! She was so informative, kind and patient. She helped me get into my very first home! Thank you Lissette.

Tr
Review №13

Dreams really do come true when you have Starlight homes in your life! Knowledgeable, professional, and will never keep you out of the loop on what’s happening. Paulina was amazing and made us feel like we were on top of the world on our journey during the home buying process. Any questions that we had; she was able to answer for us! The Starlight team makes for a less stressful buying experience.

Jo
Review №14

Gina Luna SALES rep is the one to go to. Extremely knowledgeable and welcoming. I highly recommend her.

ve
Review №15

Paula Ramirez was awesome sales rep! I took my client there and she was very professional and friendly. Paula provided answers to all their questions and made them feel safe to trust her with their purchase of their future home. Thank you Paula!

Hu
Review №16

We are absolutely in love with our new home. It’s the perfect in every way and we could not have done this without the help of Ingrid. She was so informative, thoughtful and really listened to our needs & concerns. Trails at Culebra by Starlight y’all have a solid asset on your hands.

Ni
Review №17

Paulina is AMAZING! She takes the time to walk you through the process, answer all questions, and makes you feel comfortable in such an important (and somewhat scary) transaction. I highly recommend working with Paulina if you need help finding a home with Starlight at Trails at Culebra!!

Ba
Review №18

Mrs Lizett was awesome! Smooth process with her, highly recommend. Thank you Liz!!

St
Review №19

Thanks to the team at Starlight that made the deal for my client all work out!! Paulina, Oscar and Tyler are amazing!! They we’re always so quick to respond, so knowledgeable and professional. Couldn’t have been more pleased!!

Ma
Review №20

I had man an inquiry about whir new builds and Ingrid stood out w her amazing professional manner and her ease of explaining everything for my out of town client. She had a very welcoming vibe very informative I would def recommend and love to continue to do business w her and her team !

Je
Review №21

Torey was great! He made us aware of the process from start to finish. I suggest working with him on your next home purchase! Thanks Torey!

St
Review №22

Beautiful community with great amenities and quality homes! I have had the pleasure of working with Paulina and Gabby, the sales reps, who have been very professional helping my clients have a smooth process moving into Trails :-)

Ma
Review №23

If I could give more stars, I would! They made buying my dream home so easy. Kristian Davila was so helpful, attentive and quick to respond when helping us choose a model. We are so grateful to have found the perfect house in the best community.

Da
Review №24

Edit: After a long wait and lots of calls we were able to reach an agreement with them and thats why I will add one more star to this review. Hopefully after this we dont have any issues with the purchase of our house.Do not believe on any promises they do and make sure you have everything in writing because if not they will take it back and take advantage of you. Very disappointed on them. They lied to us two times through the process of closing. Definitely not recommending to anyone.

Je
Review №25

Paulina is amazing! She is very knowledgeable and professional, yet makes you feel like youre old friends! Im definitely referring all my Realtor friends to her!

Da
Review №26

Do not buy from this company. They stole our earnest money knowing we didnt have enough cash to close to start with. Paulina Peña led us into believing that we wouldnt have to pay more than the $10,000 we had in our bank account for closing cost, which we disclosed with her prior to signing any agreement, just to later find out we have to pay over $15,000 just for closing cost alone, not including the down payment. We couldn’t proceed since we didn’t have the cash, and now they are not returning our $3000 earnest money. We ended up buying from LGI homes, closing costs are covered by the builder, and the interest rate is lower as well. Never dealing with this companyagain.

Ga
Review №27

Kristian Davila is phenomenal!!! She helped my family and I find our forever home. She provided the best service and ensures you she’s there to help every step of the way.

Ka
Review №28

Starlights service is amazing! Ingrid helped find the perfect home and was super patient with us, I will be referring all friends and family to you guys!

Ra
Review №29

We bought the house late November 2021 and the first thing that stood out was the landscape. The sod was laid too far apart and it had pieces of concrete and rock under it. I have twisted my ankle once and tried reaching out to the front office by phone, in person and through emails, but no response. I spoken to one of the inspectors to which he responded very unprofessional.

Da
Review №30

Phenomenal experience, Great Homes, awesome salesman, and an easy process. Ask for Oscar Nordin. Tell him Dave sent you!

Va
Review №31

Kristian D. was an absolute help! She was kind, professional, and had a wealth of knowledge during the entire interaction! A huge asset to the company and an even better human!

Va
Review №32

My boy, Leeroy, took some time out of his Sunday to introduce my eXp Realty team to his new community. Friendships and relationships are the foundation elements that will help get families into homes.We love connecting with partners who have the same work ethics and business beliefs as we do!Thank you, Leeroy Ramirez and Starlight Homes by Ashton Woods in Trails at Culebra! We enjoyed todays class and appreciate all the insight for the upcoming HOT summer real estate market. #agentVal

ja
Review №33

Treyvon was phenomenal, he helped me find the perfect home, all while being professional and attentive yet also made the whole experience fun.beyond grateful..

Ty
Review №34

This team is amazing! Between all of the folks in the sales office and our construction manager, everyone was amazing and super helpful and deliver a great product!!!

Ya
Review №35

Thank you Josue, Paulina, and Leeroy for the amazing service and professionalism. Starlight construction did a fantastic job!

AJ
Review №36

Just meet Torey today, best rep so far on our house hunt. The homes here are nice too

jo
Review №37

Torey Bailey was very helpful and very knowledgeable. Must see Torey Bailey for a new home.

Ca
Review №38

The rep in here was very personable and helpful. I look forward to the opportunity to work with her in the future.

ri
Review №39

Kristian Davila was awesome!!!She was helpful and very attentive too responding on answering any questions I needed. I highly recommend her!!!

Ja
Review №40

Worked with Torey at a few locations now. Hes awesome and professional.

St
Review №41

I worked with Paulina at this community and always had a great experience. She goes above and beyond.

Kr
Review №42

Are you in the market for a new home? Starlight homes are a great product and very affordable.

Ad
Review №43

Torey is Honest and Friendly! Made the process so easy!

Re
Review №44

Torey got us a home! Can’t wait to move in!

Vi
Review №45

Visit Torey he’s the best! 5 stars!

tr
Review №46

Great community to purchase

Ke
Review №47

Decent place to get started

Jo
Review №48

Super

jo
Review №49

I love this place!!

An
Review №50

Great homes

Ni
Review №51

The childrens pool was disgusting and they still got in

Ca
Review №52

Good

Information
14 Photos
52 Comments
4.7 Rating
  • Address:7629 Desert Viper, San Antonio, TX 78253, United States
  • Site:https://www.starlighthomes.com/san-antonio/trails-culebra
  • Phone:+1 210-972-7395
Categories
  • Home builder
  • Real estate developer
Working hours
  • Monday:10 AM–6 PM
  • Tuesday:10 AM–6 PM
  • Wednesday:10 AM–6 PM
  • Thursday:10 AM–6 PM
  • Friday:10 AM–6 PM
  • Saturday:10 AM–6 PM
  • Sunday:11 AM–6 PM
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