San Antonio Corporate Headquarters

This office is very professional and helpful. John Cortissoz goes above and beyond as our mortgage banker. His right hand person is Lynette and and she is invaluably helpful AND friendly.

I contacted them about an apartment building they own in Grand Prairie, Texas - Royalton at Grand Prairie - that is poorly managed and constructed, they have not responded. They seem to be more concerned about profits than consumer satisfaction.

Very poor customer service. I had to call 8 times to request a form. I was transferred to 3-4 different people each time. They did not email be as they said they would. No one there seemed helpful at all.

Horrible experience. MADISON was very unprofessional and not helpful at all.