The Chacon Team - Sente Mortgage

14701 San Pedro Ave # 230, San Antonio, TX 78232, United States
Appearance
The Chacon Team - Sente Mortgage
Comments
Wi
Review №1

The Chacon Team at Sente Mortgage was very helpful getting my cash-out refi handled! They gave me step-by-step guidance through the process, they have a phone app that lets you follow the progress of the loan, and they continue to come up with innovative ideas when unexpected things come up. I highly recommend their services.

Ma
Review №2

The Chacon team and Victoria were super helpful with navigating home loans with us, and giving us the confidence and ease of making the right decisions as first time homebuyers. I highly recommend using The Chacon team!

Ro
Review №3

I cant speak highly enough of Sente Morgtage and Victoria. The entire experience, from the moment I called to find out about my clients loan pre-approval, was above and beyond. Victoria is not only knowledgeable, but also took the time to address all my clients questions and concerns. They purchased their first home feeling confident from the care they received from start to closing. If youre looking for a reputable Mortgage Company with professionalism and expertise in customer service, look no further than Sente Mortgage. As a Realtor, I highly recommend this business.”

La
Review №4

This group is amazing! My husband and I recently worked with The Chacon Team to purchase our first home in the midst of a cross-country move. Vince and his team are incredibly accessible, professional and personable. They made us feel like we were part of their family, being available to answer every question we had and celebrating milestones with us along the way! They worked quickly and carefully with our realtor, staying connected and making everything feel so seamless. Buying a home can be very daunting but the Chacon Team made our experience as easy and enjoyable as could be. We are so grateful for Vince, Mary, and their group. They are a blessing!!

B
Review №5

I highly recommend the Chacon Team - Sente Mortgage. Stephanie and Amy helped my husband and I in our purchase of a second home. They did a great job following up and making sure all parties were aware of the status every step of the way. I was impressed with the quick response to all our questions and their ability to wrap up our side of the process so quickly. Thank you to all involved!

Ad
Review №6

Highly recommend Chacon Team - Sente Mortgage for your business. Our trusted realtor referred us to Chacon - Sente, as he believed as a local lender, they would bring us to close faster than our national bank, and make our overall offer more attractive. I understand why Chacon - Sente earned his recommendation, as they did a fantastic job for us! We dealt primarily with Christian and Victoria, and despite the market being what it is right now, they patiently fielded our questions, explained things in an easy-to-understand fashion, and gave us their full, undivided attention for much longer than they had to! They asked useful questions about our future plans and present situation and offered great advice based on our conversations. Their online document submission portal is simple and easy to navigate, communications through email and phone were consistent and clear, and our remote closing went flawlessly. We learned a great deal through the process, and consider ourselves even more prepared for our next home purchase. We would definitely use Chacon Team - Sente Mortgage again, and will recommend them highly to others!

Mi
Review №7

Vince and Stephanie were amazing! They made the home buying process easy. They worked very well with my realtor. Vinces wife Mary is the absolute greatest woman youll ever meet. She was always checking in on me while my husband was deployed. I highly recommend them to anyone looking to buy a home. You wont regret choosing this mortgage team!

He
Review №8

The Chacon Team was excellent. This was my second mortgage experience with Sente and both were wonderful. They are attentive and very efficient. I tasked them with a 21 day closing and they were ready. I can’t recommend them anymore highly. And, their efforts helped reduce my interest rate by over half a point and lowered my cash to closing by $5000.My heartfelt Thanks to Vince, Christian Peter & Natalie! We love our new home!

Al
Review №9

My husband and I were looking to purchase our first home on short notice. The Chacon Team was incredible to work with. Dru and Amy were very patient, professional and responsive. We were a little intimidated by the market, but the process was incredibly easy. Dru was there to ease our minds and support us along the way. We highly recommend The Chacon Team!

Er
Review №10

Our realtor Ryan Gonzales pointed us in the direction of Sente Mortgage. This was our second time working with them. The first time we weren’t quite ready to purchase but Christian set up a game plan and we worked through it. The second time we were set to go!!! The process was smooth and easy considering how crazy the market was. They were quick to answer any and all questions we had. Christian and Victoria were always a phone call, text or call email away. Very professional and knowledgeable! Victoria was sweet and patient explaining everything so we understood each and every step. I highly recommend Sente Mortgage 100%!!

Th
Review №11

Wow! what a great experience it was dealing with The Chacon Team. They made the mortgage process from the beginning to the end so easy! Sarah and Natalie were always available to answer any of our questions during the process. This was really important to us because we were purchasing a home in Texas and we currently live in another state.. We were able to complete all the required loan documents and settlement documents in a timely manner with their assistance. This will be the fifth time we have purchased a home and we have never experienced the kind of experience and service that The Chacon Team provided. They are awesome!

Sh
Review №12

Working with Christian Peter, Vince and the entire Chacon team is a complete joy! Their professionalism, communication, expertise and availability makes them my first choice in mortgage companies. My clients rave about their personal service and how they feel like family. I personally will only use the Chacon team at Sente Mortgage and send my friends and family to them. As a realtor, they are an important part of my overall business team. When they have my client’s business, I know they are well taken care of and they keep me in the loop. The lending process is no worry when placed in their capable hands.

Be
Review №13

We had a great experience with the Chacon Team with buying our new home. They have been very attentive and helpful since day one. Our first visit with the team, they were able to fit us in for a same-day meeting, and took the time to thoroughly and clearly educate us on the home-buying process and answer all our questions (and that attentiveness continued throughout). They took the time to get to know us as a family, our financial situation, and future goals, and they used that information for coming up with a financial plan that fit us. I felt that their assessments and financial quotes were very thoughtful, and they were able to find a great compromise on helping us afford the house of our dreams, without putting us in a risky financial circumstance. They were able to seamlessly coordinate with the realtor to make sure the closing process was as efficient as possible. They are also very knowledgeable on financing for military buyers. We will definitely recommend them to friends and would use them again in the future.

Lu
Review №14

Christian Chacon of the Chacon Team gave my wife and I an AWESOME experience! As first-time homeowners, Christian not only made the loan process easy, comfortable, and quick, but he took the time to explain the details and all of the fine print. He made the entire process very understandable. My wife and I knew exactly what we were signing and why. He was honest, patient, and gave superior customer service. I trusted Christian with handling our mortgage loan; I would absolutely recommend him and his team! He was excited to serve us and get us into our new home in a timely manner. If youre looking to purchase a home and want outstanding customer service, a welcoming loan process team, and a loan officer whose #1 goal is you and getting you into your new home, go see the Chacon Team!

Je
Review №15

We are extremely pleased with the Chacon Team in helping us finance our home. Christian Peter and Amy were always ready to answer our questions and settle our nerves in the process. They were always there to answer our questions and extremely efficient in helping us get our beautiful home. Thank you again for making the process run smoothly and efficiently. We highly recommend the Chacon Team they are really the best!

Sh
Review №16

Everyone was very friendly and helpful!!! They helped us to buy the house we wanted and we appreciate them all so much!!! They kept us up to date during the whole process and everything worked out great! We are so happy and we definitely recommend Vince, Stephanie, Aliza and the whole Chacon team with Sente Mortgage!

Li
Review №17

The entire team at Sente has been wonderful. From start to finish they were there to walk me through the process of purchasing my new home. Christian was always available to answer questions. He and his team are very knowledgeable. Natalie did a great job of sending regular updates and was very responsive when any issues or questions arose. I would not only recommend them but I would do business with them again if the opportunity arises. Thank you for everything guys!

Ar
Review №18

My husband and I had an incredible experience as we refinanced our house with the help of Team Chacon. It was such a blessing to have the entire team come beside us, walk with us, and lead us through the entire process. They made it simple by providing thorough explanations and meeting us exactly where we were in order to ensure that we pursued the path that was best for us. We highly recommend the Chacon Team at Sente Mortgage and we are very thankful for their team!

Je
Review №19

I loved every moment working with Team Chacon with Sente Mortgage! I was very nervous at first because it was my first homr buying experience and I wasnt too sure about numbers and the lingo but everyone along the way helped me understand and feel comfortable with the entire process! Christian Peter very knowledgeable and gives a great vibe instantly! Natalie with processing was like working with a friend I knew! I never felt at all like I was bothering them or being a nuisance!If I had to at all recommend any mortgage company it would definitely be Sente Mortgage and if someone asked me which team to choose, hands down it would be Team Chacon because their customer service is the best!

Sh
Review №20

This housing market is crazy!! Dru was kind, professional. patient, and readily available for several calls, texts, and video chats to answer any of my questions and concerns! I can’t say enough about the support I received from the Chacon Team with Sente. I appreciate Dru and my realtor helping my buy my first home. He not only walked me through each step of the process with every detail lined out, but was there willing and ready to jump through every hoop thrown our way as the market changed daily. I appreciate the guidance and him being with me through every step. Thank you, Chacon Team!!!

Co
Review №21

Christian and his team were amazing at my last transaction. I was the listing agent and I had never worked with Sente Mortgage before so I wasnt sure what to expect from them.As soon as we entered into contract, he followed up with me, a few days later I got a call from a member of his team to introduce herself. I also started to get weekly updates so I always knew what was going on every step of the process. I was very impressed by their customer service with everybody involved in the transaction.Being informed and having a person to go ask questions in case needed is priceless to me.I highly recommend Christian Chacon and his team. They took a lot of the stress away with a very stressful deal.

Ma
Review №22

The Chacon Team, and Stephanie Thornton in particular, were amazing to work with. Stephanie guided me through my first home purchase with spot on advice and patience. Stephanie was incredibly responsive and effective at getting me a great rate. I cannot thank her enough. Awesome team! Highly recommend.

Wi
Review №23

Theres no way to truly explain how amazing Team Chacon is unless you have the pleasure of working with them yourself. Christian Peter and his team assisted us in securing a home mortgage for our new build and it could not have been easier. Despite several hiccups and even a long distance purchase each member of the team was there for us whenever we needed them. They are professional, genuine human beings and treat each client like family. Once our initial paperwork was completed Natalie took over and continued the phenomenal work. No matter what we needed (or thought we needed) our concerns were addressed and several potential issues were resolved without us even knowing they existed. Regardless of future home financing needs my wife and I will continue to work with Team Chacon!

Re
Review №24

Sente mortgage- the Chacon team is amazing!! They made the entire home buying process seamless even when there were hiccups along the road. They not only assist with the mortgage but engage themselves with helping you secure your financial future! Christian and Natalie are wonderful! So glad we found them for our home buying needs, I highly recommend !

Za
Review №25

If you are looking to buy a home, you will be doing yourself a HUGE disservice by not working with the Chacon team at Sente Mortgage. Here are a few reasons why:· TRUST – Vince and his team truly care about their customers and I have never trusted someone I’ve worked with to look out for my best interest more than I did with the Chacon team. Their work expands much further than “just trying to get a paycheck” and they consider their business a platform to serve others. They are genuinely good people and it was so nice to know that I’m not being “sold” or being given recommendations that aren’t the best for me. If you want someone who will look out for you in this incredibly confusing process, look no further.· RESPONSIVENESS – The Chacon team never took more than a few minutes to get back to me with answers to my questions. Furthermore, they would proactively provide answers to questions that I didn’t even know I had! There was never a moment where I felt left in the dark, or uneducated on what I was getting myself into. This is such a massive investment and it was so nice to work with someone who helped us understand each and every step.· CUSTOMER SERVICE – Everyone on the team was so pleasant and kind throughout every step. They truly do put their clients first and were incredibly patient with the endless questions that I had throughout the process.In summary, if you are buying a home and want to work with a Lender that will genuinely take care of you, look no further than the Chacons and Sente Mortgage.

Da
Review №26

Our entire experience of getting a new home was made smoother and far more enjoyable with the Chacon Team. Vince Chacon is very professional, personable, and cordial. He was always readily available to answer any questions and guide us through the entire process. Also, his extreme patience with my lack of communication due to being tied up with a newborn and getting ready to move was immensely appreciated.

an
Review №27

The Chacon Team - Sente Mortgage is absolutely one of the best lenders. one of my family members needed assistance with refinancing his home, they were easy to work with and were able to get everything done in a timely manner. Friendly, caring, respectful, honest and professional! reasonsI definitely like sending my clients to them.Anna Fraga, REALTOR

Ja
Review №28

This was my first home purchase. I was referred to Sente by my realtor. I was very impressed with them from the beginning. I started out working with Christian then I got to working with Stephanie. Everyone there is so amazing and kind. We worked more with Stephanie and she was a saint. Since this was my first time doing this process she answered my millions of questions flawlessly. She was such a great person to work with. I seriously do not think I could have done it without her. She held my hand every step of the way and broke down thing I didn’t understand. I highly recommend this company to anyone. They treat you like family and will take care you from start to even after your finished. I seriously love this team. So give them a call!! You won’t regret it.

Ty
Review №29

Under the guidance of the Best Real Estate Agent ever, Diana Nelson Pedraza, I was introduced to Sente Mortgage.The Sente Team is AMAZING! You come into this process wanting to buy a home, not knowing that you are getting much more. I was first introduced to Christian Peters, who has a way of calming you and assuring you everything will be okay. He is there throughout the process to ensure the ship is staying on course.Then there is your production partner. I was blessed to have Victoria. To explain the part in the beginning about not knowing you are getting much more, Ms. Victoria does not just provide numbers and gather information. She will be there, engaged, empathetic, and fighting for you. My process was unique, and I could feel that my team was in the fight with me; there were times when deals would fall through, and I could sense they took it harder than I did. I could not have asked for better guidance and a support system. If you want to buy a home, you can choose any lending company; if youre going to feel like family, protected, invested in, chose no other than Sente Mortgage.

Da
Review №30

Team Chacon is amazing. I cant say enough about how positive our experience was. Christian helped guide us through some strategies that lowered our interest rate and saved us a ton. Michelle communicated really well (sent us very regular updates) to keep us on track with deliverables so that we could close on time and didnt hit any snags. Plus, theyre just great people who work really hard. We have bought several homes, and there is no one that I would recommend more to help with financing - not even close!

Jo
Review №31

AMAZING TEAM GREAT WORK Christian Peter Chacon was amazing every few months he called me and would check up on me he worked with me and my schedule the whole home buying experience and would constantly call me back and answer my many questions. It was my first time buying a home and he helped me with a VA loan. Its been 3 plus years and he STILL calls me and checks up on how Im doing asking for my family and their well bieng and genuinely cares about how Im doing. Great great great guy and company works well with you and will move mountains to help you achieve your goals and get you in the home you want.

Da
Review №32

Christian Peter Chacon and his team did an amazing job with our mortgage. He taught us about the process, answered all of our questions, and even communicated after hours to help us feel comfortable and in control throughout the entire process. Major kudos!!! Thanks so much for taking care of all the details for us, for communicating with us regularly, for communicating directly with our realtor and with the title company, and for helping this to be the smoothest real estate transaction ever! No sneaky hidden fees. All honest and straightforward. I give the Chacon team the highest recommendation!

Ma
Review №33

Christian Peter and his team are always a pleasure to work with. Weve gone through Christian Peter to purchase our home as first time home buyers and also for refinancing. Both times he went above and beyond to explain things and make sure we felt comfortable with the decision we were making. When we had questions about a rental property loan that he didnt process for us, he took the time to respond and help us out any way. He even followed up to see what the outcome was because he cares about his clients. Weve referred others to him and they have been treated the same. Always with kindness, patience, and respect.

Ma
Review №34

My husband and I decided to do a cash out refinance on our house this past September. My husband, being former military, wanted to use USAA because they promised excellent rates. I convinced him to use The Chacon Team and we never regretted our decision. The entire team, from Vince through Allison, was dedicated to answering our questions, calming me down when I had a slight freak-out, and handling the entire process with professionalism and expertise. Christian Peter went out of his way to return my (probably seemed like a million) phone calls, and ease my concerns. We were originally told we would be getting back one number, but ended up getting back $4000 more than anticipated. What a great surprise! The entire process was ridiculously seamless. One thing I especially appreciated - they only asked for the required documents once. They didnt lose anything and request additional papers late in the game. Thats been a definite headache with previous mortgage companies and it was so refreshing to know the Chacon Team is thorough and organized. I highly recommend Christian Peter, Vince, Kathy and Allison. They are seriously the dream team! Thank you guys so much! We will be coming back hopefully soon when we buy our dream house!!Also, their marketing rep. is just awesome! I love her bubbly personality! Seriously, their whole team is just fantastic!

Re
Review №35

Sente Mortgage was available at any time days or evenings when I had questions and most of the time they contacted me first and answered questions before I could even ask them. They worked hard at getting me the best rate possible and to get closing done on a short notice. I would highly recommend Sente Mortgage for their professionalism and their true care and commitment to the client.Randy Ellis

Ma
Review №36

The entire Chacon team was absolutely fantastic to work with from start to finish. They were very efficient and kept us updated throughout the whole process. They had terrific customer service and I would definitely recommend Sente Mortgage to all my friends and family!

Ma
Review №37

Christian Peter and Natalie were AWESOME!!! I went into this purchase with my husband in Afghanistan and they made the whole process seem to go like clockwork. They are easy to work with and give you a sense of security which is so vital to a smooth transition in buying a home. I HIGHLY recommend The Chacon Team for your choice of Mortgage company!!!!!!

Ro
Review №38

Christian and Natalie with Team Chacon at Sente Mortgage were AWESOME. Both of these individuals help me till the very end and still willing to check up on me just to say hi or see how I am doing with my new home. You hear about all the horror story of getting a new home both not with this team of two. They made me feel extremely comfortable and not once felt uneasy. I couldnt have asked for a better team with Christian and Natalie.Thanks guys, AKA. Dynamic 2

Cl
Review №39

Even though this is the fifth time for me to go through the mortgage process, it never fails that portions of it appear to me as a complete mystery. Likewise, I have had mortgage servicing that almost seemed adversarial - either lack of communication or poor communication. Sente and their qualified and competent service members made this current mortgage a breeze. Clear communications, regular status updates and action items, and always someone there to answer my questions or address my concerns. The mortgage process is a serious noreaster blizzard of paperwork and process steps - and Sente is simply the best guide to get you through that unpleasant (but alas necessary) mess. I really couldnt recommend a company more. I would recommend them to anyone and will certainly use their services again when I move on to my next home. Many, many thanks!!!

Je
Review №40

The entire process of refinancing our home was made easier with the help of The Chacon team. Christian always made sure to return our calls same day. He was patient to answer all our question and explained when we didn’t understand. Everyone on his team is amazing. We highly recommend the Chacon team.

mi
Review №41

We couldnt be more pleased with The Chacon Team. They really came through for us on our new home. Not only is their customer service superb but the overall experience from beginning through the closing process was ideal. Communication is key and they always responded when we had questions. If you are looking for a mortgage company that provides top notch service and a company that does what it takes to take care of you in all aspects of the process, I highly recommend Senti Mortgage. We just closed on our home and we are happy we choose them over our builders mortgage company. There was no comparison, Senti clearly knows what they are doing.

Ca
Review №42

My wife and I have closed two homes with Christian Peter. He and Victoria are the best in the business. Kind, thorough, responsive. We were figuring out whether it made sense to buy down points on our interest rate. Christian Peter provided an unbiased analysis to help us decide.Good people.

Ma
Review №43

It had been 8 years since our last home purchase, and, reflecting the world we now live in, the process has become far more complex. The Chacon Team of Sente Mortgage worked with us through every step of securing a home loan at a reasonable interest rate. Their professional team were helpful, knowledgeable, and courteous.

Sa
Review №44

WOW! I have purchased multiple homes over the years and this one had me a little nervous - This market is VERY fast paced and competitive. Add to that we also had very special circumstances that made our buying timeline a total of 30 days - MAX. Can you imagine trying to buy a home, in this market with only THIRTY DAYS?!? I reached out to Vince and his AMAZING team and we never stopped communicating from day one until after closing. I honestly felt like I was his only client and you know in this crazy market that is far from the truth. My work schedule can be brutal with long hours and yet he was still able to keep in contact with me. I remember his patience with me when asking him to explain something to me over and over until I understood. We began our conversation on August 4 and by August 31st I was celebrating a FUNDED loan and a home that I could finally call MINE! Thank you so much to Vince and his incredibly talented and committed team. I will forever be your fan!

Vi
Review №45

Stephanie Thornton will go over and beyond for you! From the very start, she makes you feel like family with her overly sweet conversations and her happy, outgoing attitude. Stephanie and her team are very thorough and very quick to answer your questions and concerns. Stephanie had previously helped with the process of closing on my house a year ago and we coincidentally reunited this year when I refinanced. When I tell you that I couldn’t have wished for someone better, I’m dead serious! Being someone who doesn’t know all the ins and outs about refinancing, she took the time to explain every step throughout the whole process. She puts in overtime to make sure you get the best option possible. Highly recommend Stephanie Thornton and her team! You will not regret it!

Le
Review №46

Vince and his wife were such wonderful people to work with. Basically we did a meet and greet with a Q and A and we were off to the races. We did all the work needed via the Sente mortgage app. We also communicated by email and text. It was so easy and smooth! Thank you! You are highly recommended with a capital H!

N.
Review №47

Working with Sente Mortgage was an incredible experience. Stephanie, Patrick, Christian, and Amy were all pleasant to work with. They were helpful, responsive, and quick to get my loan processed to get my dream home financed. Thank you for all your help! Highly recommended!!!

lo
Review №48

!!!!THE BEST CHOICE HANDS DOWN!!!!Being able to work with the Chacon Team at Sente Mortgage was the most amazing experience we could’ve asked for; for our first time home buying adventure! At the end if March 2017 Coming from California we were able to get everything started while we were on our drive to San Antonio! Upon arrival we weren’t sure what to expect so of course we just thought we weren’t going to understand certain things or just chaos was going to happen....we were also traveling with our 2 children! Once we finally met at their office, everything went beyond smooth they were great with the kids as well. It was like visiting friends or family. We wouldn’t even think of working with anyone else if had to do so in the future and would HIGHLY recommend any one else looking to work with the Chaco Team. We were closed and had drove back down to receive keys to our home in the beginning of May 2017!!

BJ
Review №49

If you are looking for a mortgage company that accommodates their client and gives the caring service I received recently then look no further. VinceChacon and his wife Mary, joined with Natalie Welch, and Stephanie Thornton were a terrific team and even though I changed closing dates several times they were able to be flexible and help me in the process andalways eager to help me and truly went beyond the call of duty to assistme in getting everything they needed to process the loan. Thank you TEAM CHACON--You are the BEST!

Mi
Review №50

I began the mortgage process at the beginning of this year. My friend and her husband wanted to buy a house as well so they jumped the gun and began looking at mortgage companies. They were continuously disappointed by other companies, but once they got to Sente they couldnt stop talking about how awesome they were. Sente came highly recommended and they told me that I wouldnt go wrong choosing them.Christian was wonderful. He treated me incredibly well and made sure that I really understood what I was about to embark on. When it came time to sign paperwork, he made sure that I understood everything that I was signing. Every time I sent him a property and had a million questions he made sure to get back to me through email or through a phone call.I threw out my back and was struggling to walk through this process and needed to turn in some documents. Christian made arrangements to have my paperwork picked up.Once my mortgage process began, I was switched over to the full Chacon team (Obviously, Christian isnt a one person team. I know that I was working with the Chacon team all along, but most of my contact early on was with Christian). Natalie was awesome. She touched base with me every other day (or few days) to update me on the things she had and those things she still needed to get. It seemed like she knew I was antsy and I never felt like I wasnt part of the process or didnt know what was going on.Its this kind of customer service that will allow Sente to continue to grow and flourish. I know that when people in my life get ready to look for a mortgage, Sente is the first place I am sending them to without question.I am so thankful for their hard work and getting me into my home!

Je
Review №51

Ellis Insurance Agency is proud to call The Chacon Team one of our exclusive Local Partners! Christian Peter and his team are fantastic to work with. They truly care about their clients and will go out of their way to ensure each one has a positive home lending experience. It’s always a pleasure doing business with The Chacon Team and we are extremely thankful for our longstanding partnership with them.

De
Review №52

Thank you to Sente Mortgage and The Chacon Team for making the home buying process for my husband and myself as easy as possible and stress free. Victoria Bowden and Amy Lux went above and beyond in helping us. Not only were they professional but very pleasant to work with. I can’t thank them enough!

An
Review №53

We contacted Vince Chacon about 1.5 ago to try and buy a home. He gave us straight answers and told us we were not ready but have us a check list on what we had to do. Proud to say we got through it and purchased our home in March. The Sente team held our hand and walked/talked throughout the process. They are a great team. Highly recommend their services.

Gr
Review №54

Once again The Chacon.Team provided the support we needed to successfully purchase another beautiful home. They are always available when you need them and Vince and Christian Peter are true professionals. We highly recommend partnering with The Chacon Team when purchasing home!!Greg Jones

Mi
Review №55

I was living a nightmare with my bank and the home buying process. I was ready to give up and Christian came in and literally saved the day and my new home. My realtor referred us to Christan and what he did for us in the first two hours was more than my bank did in 4 weeks!! He even found us a better interest rate though a veteran program.The rest of the Chacon Team was an important part of the buying process as well. Everyone made us feel everything was going to be ok and like we were part of their family. We definitely wouldve lost the chance to buy the home we wanted had we stayed with our bank. Taking our business to Sente Mortage was the best decision we made as home buyers. Thanks to Christan and the Chacon Team my family and I are proud home owners!! 😊

Da
Review №56

Hard to explain why you will want a lender like Team Chacon when it comes time to buy a house. I got a quote from a slick online lender and a couple national guys, and then a local lender and then from Christian Peter and the team here. As the process developed, getting quotes, having questions along the way, wondering about deadlines and the offer process, the Chacon Team pulled out in front. Like way ahead. Thorough responses to questions, a point of contact without a long telephone tree to get through, competitive rates that made sense, and the willingness to walk me through several what-if scenarios. Add in their attention to detail and capable work, easily meeting the deadlines and not missing a beat, and the lenders side of things was the most stress free aspect of the home-buying process for us.

Wo
Review №57

As a first-time homebuyer, I had a painless and pleasant experience with The Chacon Team. They answered all of my questions, were thorough in their follow up, and worked quickly to close well before anticipated. Not only are they good at what they do, theyre just all-around good people. I would recommend them to anyone and everyone.

Ma
Review №58

My wife and I are very pleased with the Chacon Team. Christian Peter was always available to answer questions, even after business hours. We were able to close on time despite doing a remote closure (5 1/2 hours away). Thanks to the team for a job well done. We will definitely recommend the Chacon Team to others.

Dy
Review №59

They’ve done it again. Three mortgages, three incredible experiences with Christian Peter and his team. Don’t bother with anyone else, Christian Peter is the best in town. He understands finances and tax returns unlike any other mortgage broker I’ve ever worked with. The process only gets easier as they have implemented better technology to streamline the process. Great job, as per usual.

Al
Review №60

Victoria and Aliza were absolutely wonderful to work with. We were first time homebuyers, with next to no knowledge on homebuying. They simplified everything and walked us through each step and made the overall process seamless. Thank you Chacon Team! You guys are awesome!

Be
Review №61

These people were phenomenal to work with, they were always friendly over the phone and in person, constantly kept us updated on the steps of the process, were very quick to answer all of our questions, and practically bent over backwards to ensure that our loan approval went through, helping us by jumping through hurtles that many other companies would have balked at( and had in the past for us). I can’t recommend this group enough; as a direct result of their hard work and dedication, we were afforded the opportunity to buy our dream home.

Da
Review №62

I have purchased 2 homes with Chacon team. Both times they went above and beyond to care for our family through the process. They were always available for questions and made everything as painless as possible. I would defiantly use them again and recommend them to other.

je
Review №63

Thank you to the Chacon team for helping me with the process of buying my first home! Even during this crazy housing market they were able to answer all my thousands of questions and actually was able to close on my home sooner that planned! My family and I are very happy with our new home and couldn’t have done it without the help of Victoria and Christian! Thanks so much!!

Ch
Review №64

Wonderful experience with Christian and his team! This was my first time going through the home-buying process, and I was doing it from a continent away as I am currently serving in the military. They were incredibly responsive and made the entire process painless from start to finish! Would absolutely recommend them to anyone!

Ma
Review №65

Great experience! Exactly what you want in a Mortgage company. Very knowledgeable, friendly, and excellent communication. I’d highly recommend the Chacon Team with Sente Mortgage to anyone looking for home financing.

Co
Review №66

We’ve worked with Christian Peter and his team twice. Both times, everyone exceeded our expectations. We received on-point advice to get our finances in the best shape to buy our perfect house. I recommend Christian Peter to everyone I know who’s considering a house purchase in the near future.

Sc
Review №67

The Chacon Team of Sente Mortgage provided the loan for a buyer on one of my listings and met our high expectations with communication updates and responsiveness. The deal met all progressive guidelines and closed on time without drama. I look forward to helping another one of their buyers. ScottJRealtor Group of Keller Williams Realty

Ir
Review №68

I could not have done It without Vince. I am old school and not up to date on this new Technology . Vince basically held my hand threw the whole process using Reassuring words like don’t worry I got it. He even answer my text message on a question I had near midnight. I figured he would call me the next day but he didn’t do that. He called me back within two minutes. Who does that? He took care of my problem right there and then. Then after we signed and got the keys to my new house he sends me a message Congratulating me can you believe that ! He was still staying in touch I highly recommend him if you’re buying a new house. Vince and his team are awesome !!!

Al
Review №69

Christian was amazing. His timeliness and customer service was far and beyond what we imagined. He even answered questions while on vacation!!! Totally not necessary but he did anyways! Highly recommend the Chacon team

Je
Review №70

The Chacon Team at Sente Mortgage assisted me with obtaining a mortgage for the purchase of a second home. The team members were professional and took care of us all the way through the process. I would recommend the Chacon Team and Sente Mortgage to anyone seeking a seamless process for obtaining a home mortgage. Thanks team!

Er
Review №71

It was great working with Vincent and his team. Despite the fact that he was in San Antonio and I work in Killeen, he and his team were very prompt throughout the entire process, keeping me informed every step of the way, which as a Realtor, I greatly appreciated. I would definitely recommend him!

Ra
Review №72

My experience with Sente (and the Chacon team) was great. Very friendly and highly competent to work with, my loan application was processed quickly and efficiently. Would definitely recommend to anyone.

Ke
Review №73

This team is awesome!! I am so glad I got Christians team to help out with buying our first home. He as well as everyone else on the team made it a smooth easy process and made sure I understood everything that was happening. Not to mention they are super kind and helped with literally any question I had. They are just so awesome and I am so thankful.

Ra
Review №74

Amazing customer service! The entire process was so streamlined and simple, it was such a pleasure working with them! Dru, Patrick, and Aliza were professional, knowledgeable, and kept in constant contact with me every week. I will definitely be using them again!

Li
Review №75

Thank you to Vince Chacon and his wonderful team for the best home-buying experience of my life! What a blessing to have such a professional and knowledgeable group of people providing such wonderful service and on-going communication.

Lo
Review №76

The whole team were great communicators. My loan was done quickly and rates were great. Ive financed/refinanced many properties but will only be using the Chacon team moving forward!

Fa
Review №77

The Chacon Team was very helpful in obtaining the mortgage product we needed. They were quick to respond to questions and to followup on the answers. We highly recommend them.

Al
Review №78

We were referred to the Chacon Team with great expectations, and they were met. They figured out how to make it work with our situation and helped us in many ways to close my first home. Truly grateful for them. Thanks again

Er
Review №79

Great mortgage team. Amy and Victoria were phenomenal to work with. Very knowledgeable and quick to respond to my questions and concerns. Would be happy to work with them again.

Pa
Review №80

The Chacon team went above and beyond during the entire process of purchasing our dream home. They were patient with our questions, and informative beyond our expectations. Would not use anyone else in the mortgage lending arena!

Ju
Review №81

My wife and I had a great experience with Sente Mortgage. Christian and his team did an awesome job. They were very helpful and were there any time we had questions or concerns.

Ho
Review №82

Excellent experience. The Chacon team worked very hard to get my loan done on time, even when we encountered a few snags, and we closed exactly when we were supposed to! Highly recommend.

Ka
Review №83

The Chacon Team is top notch...they truly care about their clients and will go to great lengths to make sure everyone is taken care of! Thank you for all you do for myself and my clients! -Katie Foerster with Keller Williams Realty

Iv
Review №84

The Chacon Team was very helpful and made the whole experience seamless for me and my family. They made us feel like part of the family. I would definitely use them in the future and would recommend them to all my friends and family.Thank you

J
Review №85

I was given 5 weeks to find a house by an ungrateful landlord Sente Mortgage approved me in 4 days. As I went through the process they clearly laid out the steps I needed to take. I recommend them highly.

Ra
Review №86

The Sente mortgage team is just amazing. I have closed multiple properties with them and they have always been very responsive and on your side. Highly recommended!

Jo
Review №87

The Chacon Team symbolize the term professionalism! Excellent communication and truly personal service -- they are masters of their craft. I look forward to collaborating with the group again. Highly recommend!

Da
Review №88

Great Mortage company, theyre wonderfulsince day one. Great persons to talk to and will answer all the questions that you may have. Very professionals and skill people, I will recommend them to any future friend/family to go with them on their future home buying.

ch
Review №89

Vince and his team not only took care of my refi, but my original mortgage as well. You won’t find a nicer or more professional people to work with! Highly recommended!

Ke
Review №90

I cannot say enough about christian peter and his team! we had a unique situation and he worked with us and made sure it was done within our time frame. christian peter and his team were/are very knowledgeable and always there to answer any question (and i asked a lot!) thanks again guys!!!

Sa
Review №91

What a pleasure! With such a great team, and weekly mortgage updates, the closing process was a breeze. Cant wait to work another deal with The Chacon Team!

Br
Review №92

Great personal customer service. I felt comfortable and informed through the entire process. I really appreciate the time, effort, and care I was given with Legacy Mutual Mortgage. I would highly recommend to anyone.

Ti
Review №93

Just closed a transaction and the Chacon Team at Sente Mortgage was great. Kept us all informed throughout and closed on time without any surprises. Always a good thing!

As
Review №94

We are very pleased with the service we received. They are very punctual and knowledgeable throughout the process. Willing to explain and answer any questions we had about the buying our first home. Thanks for everything!

Ga
Review №95

Working with Christian and team was an overall great experience. What I valued most was the time Christian took to check in and explain the process and answer any questions we had.

Jo
Review №96

To be honest i was a little scared when the first lender couldn’t help me closing my house kb had to send my file to sente mortgage and well all i have to say is thank you. Stephanie was very helpful and easy to reach 5 stars to this People

Ke
Review №97

Vince and his staff are exceptional. I have used them for years and they always make things easier. I will use them again when I buy another hone.

Br
Review №98

Excellent mortgage experience with the team, it was fast and always only had to do each step once. On-time closing and the house was wonderful.

Ma
Review №99

Vince and his team were incredibly professional and communicative through the entire process. Thank you so much for making this transaction a smooth one.

fe
Review №100

Christian goes above and beyond for his clients! He is very thorough and organized which makes the process so much easier! I would highly recommend him!

Ri
Review №101

This team is the best. They were always available for questions and kept us informed every step of the way. Thank you and your wonderful team for everything!

Mi
Review №102

5 star for a Reason!!! When things were dimthey showed us the light at the end of the tunnelthank ao much to the wonderful team at Sente!!

Ta
Review №103

They literally made this process smooth and stress free! I will definitely reach out to them when I get ready to purchase my second home!

El
Review №104

EXCELLENT! The Chacon Team was always on top of things. Smooth transactions on our mortgage. Great Job!

Da
Review №105

Stephanie and the rest of the team were awesome!! I would highly recommend the Chacon Team!! Thank you!

La
Review №106

Amazing team they did a good job in a short time 👍christian peter and Ashley they helped me and my wife to get our first home 😍

Am
Review №107

Highly recommend! Vince and his team truly care about making it work for you and your family!

An
Review №108

Amazing. Stephanie was so helpful and easy to work with throughout the entire process. Highly recommend.

Ro
Review №109

Great Job Vince! It was a pleasure working with you snd I appreciate your great communication and on time service!

Th
Review №110

THE ENTIRE CHACON TEAM AT SENTE MORTGAGE WERE VERY HELPFUL IN SECURING OUR MORTGAGE LOAN,THEIR EXPERTISE & ADVICE WERE ESSENTIAL FROM DAY ONE ,THEY TOOK A VERY PERSONAL INTEREST IN OUR NEEDS,WE ARE VERY GRATEFUL FOR THE ENTIRE CHACON TEAM,KEEP UP THE EXCELLENT SERVICE!

Be
Review №111

I had a great experience working with Stephanie Thornton and the Sente team - would definitely recommend!!!

La
Review №112

I had an absolute great time buying my first house with the Chacon team!

Br
Review №113

Excellent customer service. Hard working team to get things done. Five stars for sure.

Ma
Review №114

Patrick, Dru and the team provided a top-notch experience. Highly recommend!

we
Review №115

This team is 100% the best Mortgage company I have worked with.

li
Review №116

Kept me in the loop every step of the way. Some lenders you have to beg for updates and that wasnt the case here. 5 Star service!

Ch
Review №117

After a terrible first experience with another lender. The Chacon Team went above our expectations!

Ro
Review №118

We had an excellent experience, and would definitely recommend the Chacon Team!!

Sy
Review №119

Christian provided excellent service with a not so easy loan process!

De
Review №120

Great to work with. They keep you informed with every step.

Rh
Review №121

Vince and his team provided great service and communication!

Na
Review №122

Thank you Christian Peter for being so helpful! Very patient and willing to answer any and all questions!!

Ci
Review №123

CP and the team made buying a home so much less stressful!

Ka
Review №124

VERY GOOD PEOPLE AND HELPEFUL .CHRISTIAN PETER AND NATALIE WERE SO HELPFUL.

Da
Review №125

Wow! All that is missing is your cape. Like a Super Hero you saved the day. Thank you!

De
Review №126

Great communications and expedited process.

da
Review №127

Great service !!! Highly recommended

De
Review №128

Great team of professionals

Ad
Review №129

Great team to work with

Na
Review №130

Refinancing

Ma
Review №131

The entire Chacon team was stellar! Ive bought many homes over my lifetime and Ive never experienced such professionalism, patience, and efficiency, in one team. It didnt matter which team member I spoke with, everyone was equally knowledgeable. My purchase went from start to finish in four very short weeks. If I ever purchase another home, the Chacon Team will definitely have my business!

Information
3 Photos
131 Comments
5 Rating
  • Address:14701 San Pedro Ave # 230, San Antonio, TX 78232, United States
  • Site:http://www.thechaconteam.com/
  • Phone:+1 210-468-0107
Categories
  • Mortgage lender
Working hours
  • Monday:8:30 AM–5:30 PM
  • Tuesday:8:30 AM–5:30 PM
  • Wednesday:8:30 AM–5:30 PM
  • Thursday:8:30 AM–5:30 PM
  • Friday:8:30 AM–5:30 PM
  • Saturday:Closed
  • Sunday:Closed
Similar organizations