USA Mortgage

211 N Loop 1604 E Suite 260, San Antonio, TX 78232, United States
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USA Mortgage
Comments
Pa
Review №1

I would like to give a huge thank you to Mary Navarro and her team. As a first time homebuyer, I never realized the stress behind the whole process of getting started. I can honestly say Mary always kept in touch with me about everything and always reassured me that everything was gonna fall in place and I would get my home. Well she was correct, I couldn’t have done it without her guidance, support and all my million questions. I’m so grateful that you were attentive and understanding and always answering all my questions. Your reassurance and confidence in me is why I’m now in my home. Thank you again Mary. I’m definitely sending anyone who’s looking to buy their home your way. I can’t thank you enough for all your help along the way.

hu
Review №2

From the beginning Claudia was extremely informative and helpful. I wouldn’t recommend anyone else but Academy Mortgage. If your shopping then look no further. Ask for Claudia I guarantee you won’t be disappointed. Thanks again Academy mortgage for helping me and my family have our dream home.

Ho
Review №3

Arnold Herrera is definitely the best in the game. Along with the rest of the team from Academy mortgage. He will definitely get you your dream house, because I can honestly say he help me make my dream come true. He was there every step of the way just like a great skilled lender should be and like he said just trust the process and it’ll all be worth it in the end. I can honestly say this is the best decision of my life. I put all my trust in him and I’m so glad I did. so yes I highly recommend him if you are looking into buying a home.

Me
Review №4

Michael Pena at Academy Mortgage was amazing at finding a loan for my brother. It was extremely easy to work with him and he worked extremely hard to get us an approval. We appreciate all your hard work on getting this done!

Jo
Review №5

Jacob and Claudia made the process as smooth as it goes even with the challenges that occur they were there every step of the way. They really had our best interest at heart. The service they provided was a one in a lifetime experience and I wouldn’t rather anyone else in our corner than these 2. Words cannot express how grateful we are and we are forever in their debt for how they treated us and watched our back throughout this process.

La
Review №6

Jon Holmes, Senior Loan Officer with Academy Mortgage, was recommended to us by a family member. We are so happy we acted on that recommendation and selected Jon to work with us as our mortgage lender. He was very helpful, patient and detailed in explaining the home loan process and keeping us informed each time we reached a milestone in that process. We rate with high marks his professionalism, friendliness and customer service. We trusted 100% that he was always looking out for our best interests, as evidenced by getting us a lower loan interest rate which is rare in the current market. Jon never minded the number of times we contacted him and was always available and responsive. The same can be said of the other Academy Mortgage staff with whom we worked. We are so grateful to have found such a great team, and recommend Jon and his staff without reservations.

Je
Review №7

My husband and I had the pleasure of having an absolutely stellar loan officer handle our first home loan with Academy Mortgage. Jacob Salazar was fantastic with the entire home loan process and very knowledgeable of the VA Loan Certificate process as well. He walked us through each step of the way and was extremely patient with me and all my questions. We highly recommend Jacob and his team.

Ti
Review №8

We had a fantastic experience with Academy Mortgage! We worked with Jon Holmes and couldn’t be more pleased with the service we received. He was very knowledgeable about our options and the entire process and really made the experience a positive one. I would absolutely recommend Academy and Jon to anyone looking to purchase a home.

Mo
Review №9

Our experience with Academy Mortgage and all of its associates was a very positive one! Our questions/concerns were always answered promptly. They kept us informed through the entire loan process. (Never to busy and very professional) I would definitely recommend them to anyone looking for an excellent home mortgage experience!

Ja
Review №10

We’re extremely satisfied with our experience with Academy and Matthew Garcia as our loan officer. Communication is extremely important to us and he exceeded all expectations. He was always available to answer our questions, inform us with updates, and break down quotes and calculations on a very detailed level, to our preference. He is also very personable, and we always enjoyed speaking with him. Also, they were able to close on our house within 30 days with constant communication. We definitely will work with Matt and Academy again in the future without hesitation. We’re now in our home and are very thankful for the guidance, patience, and partnership in the entire process.

Ke
Review №11

Jacob has been my loan officer for both houses I have purchased in San Antonio. He is knowledgeable, professional, thorough, and all-around excellent. He works hard to make sure that I understood every step of the process and that everything went smoothly; even when there are bumps in the road, Jacob never falters and continues to fight for his clients. I am incredibly fortunate to have worked with such an amazing person for both of my home purchases.

ro
Review №12

The folks over at Academy Mortgage are awesome! Hector and Priscilla were so helpful with getting me the best rates and finding the right programs for me. In less than 3 weeks I was able to close on my home. I couldnt be happier with the experience. I highly recommend working with their team. Hands down the best in the business!

Kr
Review №13

Michael and his team were amazing from start to finish. My husband and I had never purchased a home before, and they worked tirelessly to help. Olivia answered questions on weekends and Michael was always helpful and reassuring throughout the process. We are beyond thrilled to own a home.

Su
Review №14

This experience was excellent! Mary Navarro & her team did an awesome job with this processes! They were always there for me, kept in touch with me on all updates. Anytime I needed answer they were always able to answer them. Mary & her team are extremely awesome! I’m super blessed & so thankful. There were times I wanted to give up & Mary never let me she was always so positive and always gave me good feed back! Thank you Mary & your team for all yalls hard work! Because of y’all my family & I have a forever home!!

De
Review №15

Jacob and the team at Academy Mortgage are great to work with. Great communication, very good at explaining every step of the process. As first time home buyers, this was the smoothest process we could’ve asked for. Definitely recommend this team.

Sh
Review №16

I couldn’t recommend Academy more!! They have been so great throughout the entire process. We specifically worked with Ashleigh and she was so so great, we could not have went through the process without her kind spirit, her way of explaining things where it was easy to understand, and her answering phone calls and texts at the drop of a hat. You could tell she knew her stuff and she was always so on top of communicating with the title company and realtor. Highly recommend!!

Ro
Review №17

I had a great experience working with Jon Holmes! I personally reached out after finding him thru veteran affiliated programs. Jon was awesome to work with, very patient/understanding, and took the time to thoroughly answer all my questions and help me with any hiccups in the process. Would absolutely go with Jon and Academy mortgages in the future!

Aa
Review №18

Jon Holmes was great to work with. He answered calls and texts promptly at any time and was always incredibly helpful. I even called him on a Friday after 5pm with no warning and he answered immediately and he coordinated between me in Virginia, him in San Antonio, and my realtor in Amarillo to get a pre-approval for a house we had our eye on. Would recommend to anyone.

Eg
Review №19

I recently had the pleasure of working with Jon Holmes who truly exceeded all expectations. From the moment I initiated contact with my clients until the closing table, his level of responsiveness and unwavering support for my clients was simply remarkable.Throughout the entire mortgage process, Jon demonstrated a remarkable commitment to addressing any questions or concerns my clients had promptly. Whether it was a phone call, email, or even a text message, he was always available to provide clear and concise explanations, putting my clients at ease during what can be a stressful time.He carefully assessed my clients financial situations and tailored suitable loan options to meet their specific needs. His in-depth knowledge of various loan programs and commitment to finding the best rates and terms truly impressed both my clients and myself.What truly set Jon Holmes apart was his continuous support until the very end. As we approached the closing table, he worked tirelessly to ensure that all necessary documentation was in place and that the entire process progressed smoothly. making for a seamless closing experience.My experience with Jon has been nothing short of outstanding. I wholeheartedly recommend this lender to anyone in need of mortgage services, confident that they will receive the same exceptional treatment and expertise that my clients and I have enjoyed. I look forward to many more collaborations and will continue to recommend Jon Holmes enthusiastically to all my future clients.Eglantina SticklesRealtor with Real Broker,LLC

Sh
Review №20

We were introduced to our loan officer, Jon Holmes, through our realtor. From our first conversation, my husband and I knew we wanted Jon to assist us with our first home purchase. He is extremely knowledgeable and a friendly professional. He kept us abreast of our progress through each step of the lending process and never left us uninformed. We would recommend Jon and Academy Mortgage to anyone in the market!

An
Review №21

While Im sure each company is making a pretty penny, the lender rep I worked with really made it a smooth and relatively painless process, especially for me as a first time home buyer. Personable, profesional, helpful beyond just the lender process with quality recommendations. Additionally, I had an out of state lender give me their feedback on my lender options and between the estimate and Jons great work ethic, I would recommend Jon 10 out of 10 every time.

Am
Review №22

Jacob and Olivia are amazing. I felt like they were with me through the whole experience. Even when I thought we weren’t going to be approved, they worked together to find ways to help us get to where we need to be. All my questions were answered timely. They work so closely with my agent, I felt like everyone was on the same page through each step of the process. I would definitely recommend everyone to Academy.

De
Review №23

The professionalism from start to finish was amazing. Mr. Fitzgerald made himself available at all times and was very knowledgeable in answering any questions I had.Academy Mortgage and Pat Fitzgerald are now my go to lenders!!Thanks for such a great experience for myself and my clients. We also had a great time and such a smooth on-time closing experience!Five stars for sure!!

Pa
Review №24

I would highly recommend Academy mortgage to anyone that’s looking to purchase a home and I would especially recommend that you ask for Ashleigh Morris… She will work hard to get you into the home that you deserve

Ti
Review №25

Jon was awesome! I wasn’t sure what to expect because of the rising rates but he worked tirelessly to earn my trust and work on getting me the best rate. Even when I didn’t trust the process he was working for me. He found a program that worked for my particular situation that secured a rate that is unheard of in these uncertain times. What set him apart from the other lender I was considering is when he put in the extra work on the weekend so I could negotiate for a gem that I came across. Had he not gone that extra mile I would have missed out on this place I now call home. Jon was very thorough. He made sure I had the documents that would be needed and had a back up plan to the back up plan to ensure there were no setbacks. His knowledge, hard work and dedication made this whole process a great experience. I would gladly recommend him and Academy Mortgage again.

Sa
Review №26

Jon Holmes helped us with our mortgage step by step, he was always of top of the process, communicating every single movement. He made this complicated process really easy for us. He was so good that we were able to close about a week early. Thanks Jon Holmes and Academy Mortgage

Ty
Review №27

Pat with Academy Mortgage has been a tremendous blessing. 10 out of 10 would recommend him to anyone looking for lending. Party had been extremely knowledgeable and available 24/7 to guide us and answer any questions we have had.

Qu
Review №28

I had a pleasant experience with the team. Michael Pena helped me getting the best rates and explained every detail for better understanding. He took time for me to even compare other quotes from other companies and helped me find the best one by explaining others quotes. He never rushed me to sign the papers unless I am 💯 sure about the policy. In short it was a great experience all the way and I would recommend him for my family and friends. Thank you Michael and thank you Academy Mortgage.

Ev
Review №29

Michael Pena with Academy Mortgage did in incredible job assisting me in my home buying process. He was extremely professional, informative, organized and explained everything in detail. He made my home buying experience go very smoothly. I thank you Academy Mortgage for having employees who truly value what they do. Your employees represent your company and brand well. Michael, I appreciate you!!

Vi
Review №30

Jon Holmes is amazing to work with! I was hesitant at first but Jon took the time to fully explain everything to me and was super patient! He even takes the time to fully explain estimates from other lenders when they will not. We are looking at another purchase in the future and will DEFINITELY be calling him again.

Al
Review №31

Priscilla and Hector were great at getting back to us quite quickly with any questions we had. Their communication was great through the whole process.I would definitely recommend them to family and friends.Thank you for making this process of home buying a good one!

Ri
Review №32

Jon and his team were fantastic and straightforward the whole time. After a lender had lead us to believe they had everything for our closing day, they came back with negative news and we needed to find another lender. My husband found Academy Mortgage and with only 2 1/2 weeks to closing, Jon was able to help us and lead us to what we needed to do. We are now in our amazing new home, getting settled in with our family.

Ja
Review №33

Mary Navarro is the absolute best, she walked me through everything, held my hand when I needed it, explained everything in a way I understood and took the time to show me what I needed to achieve my loan, she helped get me in my dream home and being a first time home buyer and single mother this was the utmost important thing to me and she listened to all my wants and needs, we were able to close super fast and had little to no hiccups, she responded to every message and even checked on my kiddos and I when we got sick, she went above and beyond and will definitely have my service again for all my purchases and Ill recommend her to everyone looking for a lender that is friendly and strong when needed!! I cant stress how happy I am to have found her and worked with her on my first home for my family and I. Thank you Mary!!

Co
Review №34

Ashligh was so great and the only person who actually tool the time to talk with us and let us know what we needed to do to be able to buy our home we couldnt have asked for anyone better in my opinion. If it wasnt for Ashley we would not be in our new home. She was very responsive to emails and calls and walked us through the process step by step.

Ta
Review №35

I don’t have sufficient words for how much my husband and I appreciate Jon Holmes and Academy Mortgage. We had a relatively low budget and an unusual income situation, but Jon took it in stride and never treated us as anything less than his first priority.Jon is incredibly knowledgeable, he answered questions for us before we even knew to ask them! He’s also very good at communicating, we never had to track him down or wait days for a call. Most importantly, he was kind and seemed to genuinely care about us getting the right home for us. Honestly, I could write 3 more paragraphs about how grateful we are to have found Jon and it still wouldn’t be enough. I would recommend him to anyone and we will never use anyone else for future mortgage needs.

El
Review №36

My family and I had the opportunity to work with Jon. Which we’re extremely grateful for! He was beyond amazing and made this crazy process extremely easy. His communication helped us get all questions or concerns addressed. He worked extremely hard to help us stay in our budget and I couldn’t have been happier with our home thanks to Jon. I would definitely recommendhim to anyone!

Ma
Review №37

Jon helped us along the whole process. He always called with good news, and to check up on us. Overall his customer service was excellent. We are grateful to have someone like Jon on our side.

re
Review №38

Robert Rees with Academy Mortgage is fantastic! He worked with closely with me each step of the way, and he had good advice and suggestions. Hes a great communicator, and very personable, friendly, and kind. And he ensured that I was comfortable and understood each phase of the mortgage process. Hes a super listener and very responsive to questions and concerns.And lastly, Academys mortgage application process was straightforward, easy to understand and follow - and the approval process was very quick. Ive referred Robert Rees and Academy Mortgage to friends and family, and they have been just as pleased with them as I have been.

Ri
Review №39

As a first time home buyer I was a little nervous about the whole process; however, my loan officer, Jon Holmes, and his team, were really helpful and extremely patient. It was clear from the very beginning that everyone at Academy Mortgage wanted what was best for me. It didnt matter if it was early in the morning or late in the afternoon, my calls were always answered, or returned in a timely manner. Not to mention they saved me a whole bunch of money during the final closing. Great team! Great job!

Ar
Review №40

Academy Mortgage IS the ONLY Mortgage Company I would ever use if I had to purchase another home! From the very beginning when I spoke with Pat Fitzgerald it was nothing but a positive, professional, pleasant and unforgettable experience! I knew my circumstances would make it difficult for us to get a mortgage loan. But Pat Fitzgerald was God Sent! He told me in our first conversation he would help me and he would make it happen and he did! He exceeded our expectations by far! I would recommend Academy Mortgage to anyone who is considering purchasing a home. Thank you Academy Mortgage!

M
Review №41

Academys team is very helpful and made this our easiest home purchase! Ashleigh was great through the entire process. She was very quick to respond to any questions and walked us through different scenarios so we could come to an answer that was best for us. Definitely recommend Academy Mortgage!

Ki
Review №42

Michael Pena came to me as a referral for my mortgage for my new home purchase. He clearly knew the ins and outs of the industry and found me the best mortgage. His professionalism was top notch and he always responded to my questions promptly. The entire process from start to finish was seamless. He knows how to get the loan process cleared and closed. I highly recommend him and will for sure use his services for all of my real estate loans in the future

Ja
Review №43

Jon Holmes, our loan officer with academy mortgage, made our first home purchase so much less intimidating through his constant communication and professional knowledge. We never had to question where we were in the loan process. When small setbacks would occur, he handled them quickly, professionally, and assured us it would work out. I would recommend working with Jon to anyone and everyone!

Ka
Review №44

They are an amazing Team! Spoiler Alert if Pat says he can close you in 30 days or less, believe him. I personally experienced what him and his team can accomplish in such a short timeframe. They were all professionals and supportive during my entire process. They went above and beyond for me and for that I’m forever grateful. I’m extremely happy with the process and would do this again!!!

Ja
Review №45

Claudia Salazar and team were so helpful. The process of refinancing my home was unknown and very intimidating for me at first, but they really made the process easy. Everything that was needed was laid out step-by-step and information on the site was easily accessible and understandable. Whenever I had questions, they responded right away and were very patient when explaining things I was unsure about. I felt I was in good hands the entire time.

Je
Review №46

I would like to thank Jon Holmes and his team at Academy Mortgage for making my home buying process very easy and stress free. He worked with me every step of the way and answered any questions or doubts I had thoroughly. He was very professional and always responded to my calls, emails or texts right away. The whole experience, from the initial pre-approval, to the final signing of the closing documents was a very pleasant experience and I will always remember Jon and my realtor for making it happen!

Da
Review №47

We worked with a loan officer Robert R. was very easy to work with. He was thorough and very professional. We have high expectations and he exceeded what we wanted. Documents were processed and reviewed in a timely manner. When questions occurred he has always responded quickly. This was a wonderful experience for myself and my wife. He has a can do attitude and at times seemed more excited then we were getting the loan processed. Everything was at ease and was smooth. We would like to thank you Academy Mortgage for their hard work and efforts to making their customer satisfied and happy. I know we were. Again thank you for the wonderful experience. We ended up closing even earlier because we finished our paperwork before the sellers.

Ke
Review №48

Pat and the rest of the team are Academy did a fantastic job at answering any questions I had throughout the entire process. I always felt informed of about of the decisions I made, or documents I signed. The open line of communication was greatly appreciated as well. This was my first time purchasing a home, and it was thankfully a painless process!

Aa
Review №49

My words cannot describe how truly grateful I am to have had Jon Holmes on my side during this entire process. I am not exaggerating when I say that this transaction would not have happened without Jon. There were so many obstacles and roadblocks - none of them related to the mortgage - that he helped me navigate through. Jons willingness to listen and offer measured advice made all the difference in the world. Thanks, Jon!

Lo
Review №50

I am a first time homeowner and I was very nervous and stressed out. Jon Holmes, Evan Rayborn and the Academy Mortgage team were extremely helpful through this home buying process. I was honestly surprised and how fast everything went and how smooth it was for me. They made it a very pleasant experience . I definitely recommend them to family and friends.

Mi
Review №51

Jon Holmes made our home buying process the easiest we ever had. This being our third home now, we saw how Jon stayed on top of every detail and collaborated to make the best plan of action. All while making you feel like you were apart of the team. 10/10 would recommend. Thanks, Jon!

Ro
Review №52

Great job by Michael with academy mortgage! He provided great support to myself and my client through out the whole process and was available for questions even after hours!I will continue to recommend him to my future clients!

Am
Review №53

We recently used Academy Mortgage to purchase our first home. We worked directly with Robert Rees and he was GREAT! Our realtor and title company both commented on how responsive he was and easy to work with. We would definitely use him again and highly recommend to others.

Sh
Review №54

Jon was more than willing to take time and explain options to me, as well as clear up any confusion I had at any stage. I was kept in the loop, they were always quick to follow up, and at the end of the day I felt confident I was moving forward with the best option for me! I’ve worked with Academy (specifically Jon) twice now and will definitely use them again when the time comes.

Ja
Review №55

Jon made buying our first home almost effortless. We went in knowing very little about homebuying, and he took the time to explain things to us in ways we understood and never made us feel silly for asking lots of questions. He was available to us essentially any time of day and really walked us through the whole process. Jon is kind, helpful, and always strived to be our biggest advocate amidst all the decisions, both small and large. Thank you for being the best EVER, Jon!

Jo
Review №56

Academy Mortgage and Michael Pena, our loan officer, were recommended by a friend who was impressed with the service she received. We too, were impressed with how fast and seamless the entire process seemed to be. Michael effectively communicated everything to us and we loved the fact that we were able to proceed in a manner that accomodated our busy work schedules. The usage of an online profile and electronic signatures was perfect. After an unsatisfactory experience at another mortgage company that we almost proceeded with, we followed our friends suggestion to reach out to Michael at Academy Mortgage, and were impressed right off the bat. He was confident in explaining what he could do for us through the many options available at Academy. He surely delivered and was able to close our loan in under thirty days.

Je
Review №57

A huge shoutout to Hector, Priscilla and the entire Academy Mortgage team! My wife and I closed on our first home and we are extremely grateful for their help support and guidance through this entire process. I never owned a home so I was unaware of the process and how tough and stressful it could be. However, the team was in constant communication and help walk us through it. They helped our dream of being homeowners come true! Thank you guys so much.

Tr
Review №58

Pat and his team were excellent to work with. They kept me informed during the entire process and were very easy to work with on gathering all the information needed to complete the loan process without issues. I would highly recommend using Academy Mortgage to anyone looking for home financing!Thanks Pat for your assistance in purchasing my new home!!!

Sh
Review №59

Michael at Academy Mortgage is awesome. He assisted the Realtors at every step. He also ensure honesty in communication with every step without having us guess. The process never stopped even in this challenging market we are operating in. He send documents as soon as requested. Thanks Michael for your hard work and dedication.

An
Review №60

Thank you to Pat and team! You all were amazing to deal with. Appreciate your team and their attention to detail. SPECIAL THANKS to Mary Ann Gallegos who was so personable, available and willing to help! Didn’t matter how many times I called she was always available. Would say same for Pat as well! If your thinking about buying a house I would reach out to Academy Mortgage and ask for Pat Fitzgerald!!!!

Ja
Review №61

We used Academy Mortgage, and specifically worked with Jon. Jon is the type of loan officer that you want if you want: superb customer experience, tailored customer attention, and a deep-level knowledge of how the industry works that can make sure you are receiving the right product that fits the needs of your family and budget. Jon is extremely responsive which was just the icing on the cake. Dont hesitate to give Jon at Academy Mortgage your business.

MJ
Review №62

Michael Pena and his team are super good. We encounter ups and downs through the process but they did their very best to help us purchase our first home. Kudos to the entire Michael Pena team, Bhrandi and Eva as well. Thank you for everything. Hoping to work with all of you again in the future. Highly recommended for buying your dream homes.

JD
Review №63

We had lots of questions as first time homebuyers and Claudia made the process very easy. She was always quick to reply to emails and answer phone calls. I will recommend Claudia and her team to everyone

Mo
Review №64

Pat Fitzgerald was very informative and answered all of our questions. We felt encouraged throughout the home lending process even though we never met him in person due to the challenges with Covid-19. His team also offered excellent customer service by following up with us by phone and email. We appreciate his patience and commitment to us. He was recommended to us by our realtor, and we too highly recommend his service.

Je
Review №65

I used Academy Mortgage to initiate a Texas Veterans Land Board home loan. While there were several providers to choose from, I selected Acadamy due to the friendly and very responsive support from Mr. Patrick Fitzgerald. He leads a high performing team of mortgage experts that secured the best possible rate, and much faster than expected given the pace of the reality market as I approached closing. My family and I are now enjoying our custom built dream home because of the phenomenal support and processing by Academy Mortgage Corporation and Mr. Fitzgeralds incredible team. They come with my highest endorsement possible.

Jo
Review №66

Jacob Salazar with Academy Mortgage is definitely 5/5 stars not only did he push me to get the things that needed be accomplished, he led me every step and made it fast and efficient on what we needed along with my realtor. Definitely recommend the Salazar team. He also sent a beautiful engraved cutting board once closing came. Thank you Academy Mortgage.

Da
Review №67

Mary Navarro and her team made our whole home purchasing experience a smooth and easy one even thru all the madness that was looking for a home in a sellers market. Im more than sure I was a pain but Mary never lost her patience with me or my wife, she always remained professional and always answered my questions and is always top of business. I would definitely recommend Mary Navarro and her team at Academy Mortgage for your all your home loan needs.

Ki
Review №68

My husband and I would like to thank Academy Mortgage for the job well done. Mary and her team made the buying experience easy and even enjoyable with their diligent nature, patience with first time buyers and the overall thoughtfulness for our questions and concerns. I would recommend Acacemy Mortgage to anyone close to me that was considering a home purchase. KUDOS!

Jo
Review №69

Michael and his team were very proactive in their search for down payment assistance programs; they involved all relevant parties in communications; they were very fast getting a clear to close; and they were extremely responsive to all inquiries. If youre not having Michael and his team assisting you with your mortgage needs, youre missing out.

Li
Review №70

Michael Peña and the Academy team were all amazing and made buying a house feel not only possible, but easy! There was always clear communication, speedy answers, and a wealth of knowledge. I cannot recommend and thank them enough!

Ev
Review №71

I am so glad Jon Holmes was the one to help me through the loan process. I am a first time home buyer and a busy mom with kids. He was so patient with me and answered all my questions. He was easy to get ahold of and quickly returned calls. Everything was handled in a timely manner and my family is so happy with our new home. Thank you for everything Jon!

Ji
Review №72

Micheal Pena was very helpful in every step of the process and worked diligently to get us to this point. This was the second time we work with Mr. Pena and he did not skip a beat, he and his team reached out to us for everything needed to complete this process. I would definitely work with Mike and his team again and would absolutely recommend him to our friends or relatives look to buy a home in the future. Thank you to you and your team Micheal Pena

Id
Review №73

The team at Academy Mortgage was absolutely on point! Mr. Jon Holmes went above and beyond throughout the entire process of securing my loan. I couldnt be more grateful to have had such a pleasant, thorough and crafty Lender who really kept me informed and treated my case as priority. Absolutely a satisfied customer!! Thank you Mr. Holmes!!!

Va
Review №74

Michael Pena with Academy Mortgage helped my husband Benjamin Churchill and I in acquiring a loan when we thought we wouldnt qualify. His outstanding communication skills made it easier for us to understand where we were at in the process and what needed to be done on our behalf. I would definitely recommend Michael Pena and Academy Mortgage to anyone in search of a home loan.

Do
Review №75

Jon Holmes handled the process effectively and efficiently. He calmed me down when my worries were unnecessary and assured me everything would be okay when things didnt go exactly to plan. He gave me copious amounts of information and I never felt in the dark about anything. Half way through the process I recommended him to my Aunt and theyre nearing the finish line on that transaction. I would recommend him to any person looking for any home loan. I have developed a friendship with Jon that will follow us outside of the home buying process and that means a lot to me. There is no one else I would trust more. Thank you, Jon, and thanks to everyone at Academy for having my back.

Yo
Review №76

Our loan officer Priscilla Rocha was the best! She was there for us every step of the way. She answered our questions right away and was available when we needed her. We are very satisfied with her service.

As
Review №77

Jon Holmes was our Loan Officer and was a key part of our home buying experience. We are thankful he was so knowledgeable and helped my wife and I as first time home buyers.

Po
Review №78

Ashleigh Morris is Godsend! HIGLY recommend her! Even when we couldn’t get response back from her team, she made sure to get the info we needed and responded back in a timely manner. She is so patient, very helpful/informative, and I LOVED the fact she used the words “Our”, “we,” instead of you or YAlls. She was literally in this entire process with us. She treated it like it was her house. Thank you so much Ashleigh.

Ro
Review №79

The team at Academy Mortgage have been outstanding to work with. We have worked with them twice when we purchased new homes and each time things went flawlessly. The team is completely customer service oriented and goes out of their way for you. Highly recommend this team.

Ri
Review №80

I would give them no starts if I could!! We had the worse experience buying a house with them. We had worked with Mike Pena and his teamThere was no communication between his team specially at the end of the 30 days before closing. We lost $2k earnest money, inspection money, Etc.Very unprofessional and didn’t want to take accountability for them taking long and wasting our time and money!MIKE WAS VERY RUDE AND DISRESPECTFUL!!

Xa
Review №81

Michael Pena and his team at Academy Mortgage could not have made our new home purchase process any easier. Consistent communication and updates, convenient paperwork procedure, and swift service are only a few advantages of working with Michael and his team. Highly recommended.

Ca
Review №82

MJ Rodriguez was so helpful in the home buying process. She guided me through what I needed for my first home and broke it down so I could understand how the loan would work. She was easy to communicate with whenever I needed to. I highly recommend MJ and Academy Mortgage!

Cl
Review №83

I reached out to Academy Mortgage and got in contact with Mary Navarro. I was under contract already and working with a different LO but I wanted a second option incase I wasn’t able to secure financing through them. After being on a call for over 45 minutes, she basically told me that the only way I would get approved for my loan was to sell back BOTH of my vehicles and pay off ALL my CC debt (4k). She said “that’s they only way, there is no way around it, you might as well consider that loan dead”I paid off some CC debt but just decided to stick with my original LO. (My original LO never asked me to get rid of my vehicles or to pay off ALL of my debt) And like most people, I couldn’t just afford to get rid of both vehicles and left without any kind of transportation.Let me tell you, THANK GOD I didn’t listen to Mary, me and my partner would have been left without a vehicle. As first time home buyers we need to be careful and not always believe that all people are looking out for our best interest.PEOPLE- I CANT STRESS THIS ENOUGH, PLEASE GET ATLEAST 2-3 DIFFERENT OPINIONS. AND STAY AWAY FROM MARY!!I don’t understand why Academy mortgage has very high reviews. Please look through them carefully and you’ll see some ppl with the same experience.DONT CALL MARY!!

Ro
Review №84

Pat Fitzgerald with Academy Mortgage Corporation was amazing to work with. He always made me feel like I am his number one client and was always available to answer questions from both myself and my clients. If you like being treated like you are the most important client and enjoy Best in Class customer service, Pat is your guy! I have and will continue to refer my clients to Pat because he is a pleasure to work with and is First Class in my book.

Me
Review №85

Jon Holmes helped me at Academy and was as wonderful and helpful as possible. I’m a first time home buyer and he helped me understand the entire process and answered all questions, explaining things repeatedly to make sure I understood. I highly recommend him and Academy Mortgage, not only are their rates competitive, they were pleasant to work with!

kr
Review №86

Previously having a bad experience with a past lender I was very skeptical. Mary Navarro, right off the bat made me feel at ease and treated me as if I was a friend of many years. Her communication skills were OUTSTANDING and she Over exceeded my expectations. She is genuine, kind & was willing to help no matter the time of day. I can honestly say the entire process was STRESS FREE (which means a lot when you are a First Time Home Buyer). I thank God our paths have crossed, she has been a Blessing.

Re
Review №87

If you or anyone in your family is looking to purchase a home, I 150 % recommend Jacob Salazar. He helped me every step of the way from the time of pre-qualification to completion, he explained everything that was needed and why, I never felt judged or felt like I didnt know something, he knew the right time to start my final loan process. If I ever decide to sell my house and purchase a new one, I will definitely be calling Jacob Salazar.

Mi
Review №88

My experience with Academy Mortgage was the best, Daminic and his team were amazing and helped me through the whole process Im truly grateful. I applied in May and closed in July in 3 months I was able to buy my first house! If I could do it again I will definitely do it with Daminic and Academy mortgage

Jo
Review №89

Loan experience was enjoyable and exciting. I was so happy that Robert Rees and his team made everything so simple and quick. First time I work with mortgage company for my first home and I couldnt be more thankful and lucky to have found them and have them on my team. Thanks Robert Rees and team for making me so happy. You guys are awesome!!!!

Yo
Review №90

Wonderful staff. As a First time home buyer it was wonderful to have staff that would take the time to explain and educate me through the home buying experience. Not only would I recommend Academy Mortgage I would use them again.

Cr
Review №91

Jon was extremely helpful throughout a rocky transaction. His problem-solving skills and level of communication helped us make it to the closing table efficiently.

Ju
Review №92

As first time buyers Academy Mortgage guided us every step of the way to owning our first home. Mr. Daminic Valadez was always available and patiently guided us through our options. We were never pressured and were able to snag our home at a great rate. We couldn’t be happier!

Li
Review №93

I would highly recommend Academy Mortgage to anyone looking for a mortgage loan. Brandi Rhinerson was awesome and helped us throughout our loan process. We just purchased our home with no money down and closing included so we walked out of closing with our new home and a small check. We had a great experience!!!!! If you are looking for a mortgage loan officer that goes out of her way and to make your experience the easiest one you could ask for, then look no further than Brandi.

M
Review №94

Robert Rees was by far the best loan officer Ive ever had, and Ive bought, refinanced & sold multiple homes over many years. He covered everything in detail, answered all my questions, was quick to respond & always on top of everything. I highly recommend Robert for mortgage services, hes personable and efficient. Hes the best!

Jo
Review №95

If you need a lender you will need to call Mary Navarro at Academy Mortgage Corporation. Professional. Friendly. Knowledgeable. It is an absolute pleasure and honor to have been able to work with Mary. If we decide to move again we will call her again. She takes her time answering any questions you have. If you need your lending to go right you need to call Mary. I can personally promise you she will make you just as happy if not even more than she made us.

Wi
Review №96

This is the second home in year, Ive bought through MJ. Her technical knowledge and expertise is unquestionably second to none. Its so rare to find a representative in the business world who can hear your vision and make it her professional responsibility to help make it a reality. Excellent communicator. 10/10 will definitely buy my next home through her.

Ch
Review №97

Robert Rees was amazing. We just closed on our home and he was there every step of the way. The process of buying a home is stressful enough, it was a relief to know that we had a capable, knowledgeable team working hard behind the scenes to make our dream happen. I would definitely recommend Robert and Academy Mortgage for any First Time Home Buyers looking for lenders.

je
Review №98

Good Evening everyone; I just wanted to share my personnel experience working with Michael Pena at Academy Mortgage: Michael worked really hard with me in getting my home loan qualified and approved as a Veteran even though I so called qualify because of my statues that isnt always the case, my credit score took a major negative hit some years back because of a bitter and painful divorce that I had gone through and I thought that I would never see the light of day, at the time I was living in a mobile home which was depreciating a lot faster then my truck was, especially during the freeze last Feb. 2021. The realtor that Michael knew was able to find a buyer yet for it and in good faith I sold it before I was even close to signing on a new home Michael knew my situation I was in pretty much close to homeless with 2 children by my side and a new job in Austin that I had just started 2 weeks before I sold my mobile home Michael worked quickly and was able to get me into a home that I had choose to purchase, he made the call and gave me access to live in the home before my closing papers were signed, thats how confident Michael was and is, that I would be able to be approved for the loan regardless of all obstacles that were in my way, Michael was able to show me the way to get things done and what I needed to do to make this dream home a reality, I thank God for putting Michael in my path, God closes one door and opens another, by using Michael and his company Academy Mortgage it has been a blessing and I highly recommend using a little faith trusting God and using Michael at Academy Mortgage to anyone who may see things too difficult to dream a better life for ones self and family, take care and God bless.

Kr
Review №99

Academy Mortgage and Robert Rees were phenomenal through my first home buying experience. They helped me find the right loan and guided me every step of the way. They utilized state and local programs to help me reduce costs and were there for me through phone, email and even text. I would recommend them to anyone looking to purchase a home!

Ti
Review №100

Robert Rees was so kind, helpful, knowledgeable and thorough when helping us with the loan process. He made a daunting task seem effortless and we were able to easily follow his instructions and heed his advise. What a great experience using Academy Mortgage and Robert!

Fe
Review №101

I have purchased multiple homes (5+) and have never gone through the incompetence that Academy demonstrated throughout the process DEC 2020. On multiple levels, each person I interacted with at Academy (Loan Officers, Loan Officer Manager, and Loan Processor) fell short of professionalism, execution, follow up, and customer service. I had to call Academy to get any updates, with sometimes having to wait more than a day or proactively initiate a second follow up to get any answers. Due to the incompetence, we nearly lost our home due to the 4 extensions that were from the negligence/apathy of Academy’s staff. I would never recommend Academy to anyone, not even an enemy. There are so many other great Mortgage organizations that can provide a true 5 star rating with less stress, I truly question the authenticity of the reviews. You will be disappointed on almost every facet.

Ta
Review №102

Jon was great to work with. He answered all my questions and made sure that I understood each step of the loan process. He made the whole thing go smoothly and quickly. Would highly recommend him and Academy Mortgage.

Ka
Review №103

Jon was great to work with. Very enthusiastic. He was always ready to answer any questions I or my client had and he was easy to get in touch with. Stayed in touch the whole time making sure everyone was on the same page and that everything was moving forward smoothly. Very smooth transaction. Thanks Jon!

ri
Review №104

Mike is an absolute all star when it comes to funding real estate transactions. This was the fifth home weve closed on, and this experience was FAR superior than any of the others. He acted as a true partner and provided absolutely crucial guidance that I wouldnt have found somewhere else. He went far beyond the scope of a typical lender. I cant imagine doing a loan with anyone else now that Ive experienced the value a true pro can provide. Whether youre buying a primary residence or youre an investor, this guy is a necessity if youre going to have any sort of loan. Mike Rules!

Da
Review №105

Ashleigh Morris worked with us to get a mortgage to build a new house. She was so kind and experienced she made it a whole process a lot less stressful. I especially enjoyed the app Academy Mortgage had for downloading documents. We live in Louisiana until our house sells, and that is a long way from New Braunfels, to send the right documents.I would recommend Ashleigh and Academy Mortgage to anyone wanting a seamless mortgage process.

NA
Review №106

Being a first time home buyer I had no clue what to do or expect. Having Gio’s help really made the process easy and smooth. I was well informed and she was always there to help when I needed it. I would highly recommend this company for further home loans.

Ch
Review №107

Mike Peña was my loan officer and went above and beyond all expectations. With every obstacle my home builder attempted to put in my way, he found the truth and guided me to the right direction. Mike is the only way I would ever consider going through the home buying process again, and once that time comes he will be the first I call on. Thank you Mike!

KC
Review №108

We love the Mark Jones team! They are so personable and we’re very helpful and understanding. I called them a million times to have different documents explained and they were always willing to take the time to explain things. We finally got out of renting and into our first home, thanks to them!

JE
Review №109

My clients trust me to provide the best service in all aspects of the transaction. I send them to Mark Jones at Academy Mortgage because he and his team treat my clients with the same care, concern, and diligence that I do! I appreciate that they are always available to answer any questions I might have and they are very thorough. Looking forward to working with them in 2016!

Sa
Review №110

Eric was very helpful, as a first time home buyer he walked me through everything from the beginning all the way until the end. Very kind and pleasant to talk to, as well great referral for home insurance etc. I have already referred another for his help with the home buying experience and I certainly would do it for others!

To
Review №111

I would highly recommend Michael Pena with Academy Mortgage, he did an amazing job helping me understand the home buying process (since I am a first time home owner) and made sure that I understood every aspect of the loan process and was able to get the best loan for my financial situation. Additionally, even after closing on my new home he has still helped me in items following my purchase.

aj
Review №112

Daminic Valadez was definitely a huge part in making my home buying process so quick, smooth, and easy. He was always attentive, asking questions to make sure we were both on the same page when it came to getting the right loans, and almost any time of the day or night I had questions myself he was there to answer. He is a true professional through and through, but just a kind of a person. As he would make sure to check in every step of the way, and even after the close of the house, still continued to check in and ask how things were coming along. You can definitely not go wrong by working with Mr. Valadez.

Ki
Review №113

Ashleigh is the GOAT! She’s very patience, very knowledgeable and she was available for me every time I called or emailed her!!! My family and I are very grateful she made our dream come true. If you want the best LO give Ashleigh a call I closed in 32 days!!!

Ri
Review №114

Jon and his team provide prompt service, excellent information, and were very transparent. Definitely facilitated the success of my home buying process.

Tr
Review №115

Arnold did everything he could to get us this loan! He was extremely communicative the whole time and made sure we understood every part of the process. He was upfront and honest the whole time and we’ve already recommended him to my sister! Thanks for everything, Arnold!

Ke
Review №116

The only complaint we have is that we were under the impression that only my husband and not myself to had to sign anything on closing day. When My husband went to sign The title office told him that I would also need to sign. Fortunately, we have a close friend in our home town that was a notary so it didn’t end up being an issue. Michael Pena was awesome, kept in contact with us the whole time and did what needed to be done to close as fast as possible.

Ke
Review №117

Academy Mortgage was totally different than any other mortgage company that we hade dealt with. When our realtor had recommended Academy from the very first call to the close they made the purchase of buying a home a great experience. Lori Schmitt and her team kept us updated through the whole process and helped us understand everything. Lori even came to us ( 35 miles ) to go over our contract and for us to sign paper work. Great company to work with these is my third home I have purchased and never hade it done these easy.

Ma
Review №118

Checked in regularly on every step of the process. Hector and his team provided us with information on what step we were on, what we needed in order to stay on track and ensured we were timely on our paperwork to stay on schedule.

Ca
Review №119

Jon was open and honest about every step of the loan process. He made sure I was updated regularly even if there wasnt much to tell me, I still appreciated the calls. When it came time to close on the loan funds were sent right away so I didnt have to wait before moving into my new home. Jon is the first and last call I make when I need a mortgage.

Jo
Review №120

Mr. Pat Fitzgerald was an amazing person to deal with. Every question I had he had the answer for it. It was my first time buying a house and he made me feel eased by how he treated my requests. If your thinking about buying a house I would reach out to Academy Mortgage and ask for Pat Fitzgerald!!!!

Ho
Review №121

I will never do business again with Academy Mortgage, and will actively recommend against them to my friends and network.Academy Mortgages main issue was their communication. They were non-responsive, evasive, or misleading in their communication. Additionally they waited until the very last minute (when it was already believed that closing would be on time) to inform the parties that the deal would not close and this resulted in the close to be rescheduled 4 different times. I speak not just for myself but echo the sentiment of: the sellers, sellers agent, buyers agent, title company, and prospective tenants. Their poor communication nearly caused the deal to fall through on multiple occasions.If you would like to save yourself weeks of stress, frustration, and high blood pressure, I would go with Any Other Lender.

Se
Review №122

I personally want to thank Michael Pena and his team at Academy Mortgage. They supported me in every step of my VA home loan with excellent service. I am a retired Veteran US Air Force I appreciate the dedication.

Pe
Review №123

I thoroughly enjoyed working with Robert Rees at Academy Mortgage when I bought my house two years ago.Robert made what could have been a very stressful time a completely stress free time. He always took the time to explain the process at every step.

La
Review №124

Academy Mortgage is the absolute place to be when purchasing your home!!!! From start to finish, Academy Mortgage walked us through the whole process. I was always informed, they worked all the behind the scene activities and processes, all my questions were answered leaving no doubt about anything. If you want a seamless process...Academy Mortgage is the way to go!!!!!

Ch
Review №125

After reading the negative reviews on here I must concur. I also have to wonder how many of these positives are fake. Mary Navarro is rude, arrogant, and above all, incompetent. Delay after Delay. No response after no response. When I finally get a response its all CYA and disclaimers to why she couldnt do her job. I spent (wasted) 3 months of my life finding a new home for my family with her preapproval, and ended up not getting approved because of her oversight. With a wave of the hand she said bye bye. Now Ill be homeless in a week and starting from scratch to find a place to live. Thats really great customer service Academy!

Va
Review №126

Our realtor suggested working with Academy Mortgage, specifically Pat Fitzgerald. It was the most easiest process we have been through. Pat answered all our questions and help make the transaction very smooth. I highly recommend Pat and his team.

Ge
Review №127

Thank You Robert Reese for helping me purchase my new home, I could not have done it with out you! I definitely recommend him, he is thorough, very knowledgeable, honest and most importantly communicate through the whole process. I am forever grateful that you were by my side through this whole process once again Thank you sooo much!! :)

Ch
Review №128

Michael Kingsbury (Academy Mortgage) displayed true professionalism throughout our mortgage loan journey. He kept us in the loop and provided the fine details wherever needed. He showered us with his wealth of knowledge and experience. He even provided us with optional paths on our journey including the pros and cons. Overall we had a painless journey and Michael helped us achieve our goals. He allowed us to say Dreams do still come true in America! ...... The Turners (7/14/17)

hi
Review №129

Ashleigh Morris was a great help to me when others were difficult as not wanting to do the calculations for my income. I work in detentions and my paystub is different than other jobs and she was just fine with understanding it. I would highly recommend her to any law enforcement officer trying to buy a home.

K
Review №130

Our loan officer Gio was incredible the entire process. She never presented us problems rather she always called with a solution. She was in top of us and the process the entire time and my family and I are forever grateful for getting us into our home.

Ta
Review №131

Extremely dedicated team. Michael Pena was always available to answer any questions. Dede Goodlow was very helpful. Had a great experience working with an amazing team.

Au
Review №132

Robert gave wonderfully professional service and very clearly answered all of my questions. As a first time home buyer Robert and his team made me feel confident and assured through the whole process. I will 100% work with Robert again for my next home purchass.

Jo
Review №133

Jon was very easy to work with, and helped answer each and every question I had though the mortgage process (and I had a lot). He was always patient, and never made me feel like a bother for having questions . Ive already recommended him to mom, whos planning to move here towards the end of the year!

Ri
Review №134

After contacting a loan officer in August 2015 my dreams of being a homeowner were crushed. I was told to fix my credit and let them know when I was ready. I had no clue how to fix it or even where to start. In October 2016 I thought I would hear the same thing when I contacted Mark Jones at Acedemy but, I was determined to give it one last try. I reached out to Mark on a Saturday thinking I would just leave a message but he actually answered. After submitting my paperwork on Monday, I was in his office on Tuesday. I was shocked when Mark told me that he could indeed help me. With the help of Mark, Michael, Lori and the entire team at Acedemy I closed on my house on 12/29/2017. I honestly know if it were not for this team I would still be renting. They are simply amazing!

Ch
Review №135

My wife and I own a handful of rental properties in San Antonio and have dealt with way too many lenders that are clearly unorganized. Academy recently took on the task of doing three simultaneous closings for us and we couldn’t be happier and how smoothly it went. Arnold Herrera is your guy. I’m telling you. Don’t go through the mistakes we have. Trust me. These guys will take care of you.

Cr
Review №136

We loved working with Eric and the whole team at Academy Mortgage. The communication throughout the whole process was excellent. We will gladly refer them to anyone starting the home buying process.

Th
Review №137

Our first home and Michael Pena did an excellent job in guiding us through the whole process from the beginning to the end. Thank you Michael in getting us into our new dream home.

Ti
Review №138

Michael Pena, our mortgage advisor, was very hands on and walked us through every step of the refinance process. He, along with his team, were extremely professional while providing a very personable experience for my wife and I. We would recommend Mike and the Academy Team to anyone looking to refinance their home.

Mi
Review №139

Although I had no clear idea on what I wanted to do in consolidating my home loan, MJ exceeded my expectations! She made the process easy to navigate. She was available and easy to reach at every turn. She is my person for any future home loan and strong recommendation! Can’t believe I found her through a wide internet search. It’s no wonder MJ and everyone involved at Academy Mortgage made such a great impression on the title company. Thank you MJ for reducing YEARS off my loan!

Sh
Review №140

I worked with Robert Rees on a new build for a client. Hes very knowledgeable and made my clients comfortable and assured in the process.He was great at pulling everything together for my client and was thorough in explanations and communication with me. I look forward to working with Robert Rees again!

Le
Review №141

Highly recommend Academy Mortgage for all your mortgage needs. Very professional and customer service is a number one priority with this team! Cannot say enough wonderful things about this company and their process from start to finish!

Ke
Review №142

Jacob went above and beyond for us. He was very easy to work with and answered all of our questions. He was very timely in his responses and never minded helping us out whenever we asked. Highly recommend him!!

J
Review №143

Jacob Salazar did an amazing helping us refinance our home. Helped us every step of the way with any questions and concerns. Made the process feel very easy.

An
Review №144

Eric had my back and made me feel comfortable through my entire home buying experience. Super easy process. Great communication. Very knowledgeable. Friendly. I’m glad I made the right choice!! I would recommend Eric 100%!!

Mi
Review №145

Jose Alvarez, Elisabeth, Jaileen, and Patty are an absolute phenomenal team! Jose and Elisabeth truly went above and beyond for our family. Elisabeth is the kindest person ever and is an absolute gem of a person. If you are trying to buy a home please call and ask to work with them. They will make what should be a stressful process easy and breezy.

Ha
Review №146

Explained everything so even I could understand it and explored a number of ways to finance the loan. A lot of paperwork is always required, but knowing what to get and making sure the information passes through all the hands that have to evaluate it in a timely way is very important. Mary was the best.

ni
Review №147

Everyone at Academy from the front desk to the loan officers was very courteous and professional. I felt very comfortable working with Academy. I was very pleased to be updated on the mortgage process in a timely manner. It was mainly a pleasant and painless experience for me.

Ed
Review №148

I work crazy hours starting at 430am and usually end the night around 11pm. Didnt matter the hour, Everyone at Academy Mortgage was available to help answer my thousands of questions!!! Top notch service, Michael Pena and Todd Spencer are amazing !! Thank yall again for working miracles!!

Ka
Review №149

Jacob Salazar was fantastic and very helpful. I would definitely return to him for knowledgeable responses to any questions I had. He made the home buying process a good experience.

82
Review №150

This is an awesome lending company. Pat and his team go out of their way to make sure your loan gets completed from start to finish. Three times I’ve gone to Pat for his assistance in buying a home, and three times he’s knocked it out of the park. If your looking to buy a home, contact Pat at Academy Mortgage!

Ye
Review №151

Claudia was super patient and willing to answer my questions, even outside of typical working hours. She and her team went above and beyond to help us into our first home!

Mi
Review №152

Thank you so Brandi for everything you did for us, you went above and beyond. As first time buyers we did not know what to expect but Brandi walked us through everything and always answered our questions and concerns. Would Definitely recommend Academy Mortgage Corporation and Brandi for home purchase., you wont be disappointed.

La
Review №153

Jon was amazing. I was nervous every step of the process, but Jon was always there to calm and ease my mind. Jon is amazing at what he does.

Do
Review №154

Many thanks to the Academy Mortgage team in assisting in a smooth home buying experience. Many thanks to Mr. Pat Fitzgerald and his team for walking along beside us, making the experience such a positive one.

Ch
Review №155

Michael Pena and his team were just so amazing. They did the best job when it came to working things in our favor. My wife and I are eternally greatful for their hard work!

Da
Review №156

The teams timely manner to communicate with me and explain what each step entailed with great detail. Supportive and patient with me throughout the whole process, from the house search to the closing. 10/10 service!

Je
Review №157

We worked with Jacob Salazar and he helped us greatly through every step of the home buying process. He was very knowledgeable and would recommend him to anyone interested in buying a home!

Su
Review №158

Ashleigh Morris was amazing, she was outgoing friendly and most of all knows her job. Word simply do not give her enough value. I’m so appreciative all the time she took to make sure I understood everything.

Vi
Review №159

Gio represented Academy Mortgage Corporation in an excellent manner. Gio went above and beyond to make my dream of home ownership come true. I was kept in the loop every step of the way. Gio is knowledgeable and represented Academy well. I was turned away by other mortgage companies, but not Academy. Gio was relentless in her pursuit to make me a first time home owner, even finding me a grant to assist with the cost. Her determination ensured Academy Mortgage will have any of my future business and anyone else who will listen to me. Thank you Academy Mortgage.

el
Review №160

Arnold was very helpful throghout our loan process, very knowledgable. He helped us get our 1st home. Highly recommend him. He was always a text/phone call away.

Ar
Review №161

Gio Cavazos was amazing!!!! My husband and I just bought our first home at the end of may and we were so scared at first but Gio was super knowledgeable and helped us every step of the way always making sure to answe any questions we had and was on top of everything!

Ma
Review №162

Brandi Rhinerson was a superstar! She was with us all the way on our first VA home purchase. We overcame a lot of unforseen obstacles and she kept us motivated through our weariness of finding the right home. We are very grateful of all her help.

Jo
Review №163

Jacob and his team made the process so quick and easy. They communicated often and were always available to answer any questions. Jacob Salazar and his team have my upmost recommendation.

An
Review №164

Arnold is the best! I was a first-time homebuyer and he took the time to carefully answer all of my questions and helped me to get a great deal. I would highly recommend him to all my friends and family.

Ro
Review №165

The conversation with the loan officer started good in the first conversation. But then nothing. No calls back nothing, then I received a denial letter. If all you wanted to do is make a hard inquiry to cause damage to my credit I could have done without. Terrible communication.

Vi
Review №166

Mr. Rees was courteous and patient with me through my home loan process. Which in my case was especially challenging due to the fact that I was in Korea and my wife was in Washington. His responsiveness and coordination enable us to purchase our home and eased our relocation woes. Thank you Mr. Rees.

Tr
Review №167

Hector and Precilla and the rest of the team were very fast and reliable. They had all the experience needed to help us get qualified. Anytime we had questions they were there to answer us. Thank you Hector and Precilla!!

Al
Review №168

Michael Pena and his team of professionals made purchasing a home as easy as possible. We were always treated as if we were their only clients and went out of their way to make it painless.

Za
Review №169

Gio was absolutely amazing. She helped with all my questions promptly and was extremely kind. She made my buying experience very pleasant and smooth. Would recommend to anyone.

Te
Review №170

I have worked with Jon Holmes as a termite inspector for some of his clients. He is very professional and takes time to visit with me when I have questions or concerns. I can tell he values honesty and integrity. Looking forward to working with him more in the future.

Fe
Review №171

Arnold did a GREAT job helping me and my wife navigate the loan process! His knowledge kept us positive and upbeat about getting qualified for a home loan! THANKS ARNOLD!

Fa
Review №172

Robert got our buyers loan closed on time even having to switch financing terms mid deal. He is always very responsive to emails and questions and did a great job communicating up until the day of closing.

Ca
Review №173

Thank you Michael for your professionalism! I will certainly refer clients to Michael in the future for a seamless and on-time closing. Michael is knowledgeable and he ensures that the closing process is understood from start to finish! Thank you for a job well done!

Ac
Review №174

MJ was very patient and informative through whole process. The patience is a double plus because I know I had a thousand questions. Absolutely love that I work with them will definitely refer someone here. Thanks MJ

Jo
Review №175

I worked with Arnold on my home mortgage. He was very informative and walked me through the entire process. He answered all my questions and always responded same day, usually within the hour.

Ti
Review №176

MJ and the team were an absolute joy to work with. Even when purchasing a home 300 miles away. They were very informative and communicated very well the entire process.

Al
Review №177

Robert did a great job and I will definitely refer him to my other clients. He answered all of my clients questions, stayed in communication throughout the process, and got them a great loan.

Ro
Review №178

Robert saved me! I was on a fast timeline almost losing my home and earnest money. Robert worked quickly to have it all done. He was professional, knowledgeable, and communicated with me the whole time.

Da
Review №179

I highly recommend using academy mortgage. Jon Holmes was great. He was always available, answered any questions we had and helped us get into our first home.

Sy
Review №180

Jacob was very professional, he had all the answers when we had questions and concerns, he made our experience of getting approved for a loan for our beautiful home smooth , thank you Jacob for all you do,I will definitely be returning and giving information about your business to family and friends

Ch
Review №181

Where do I begin? Jon fixed my loan after asking maybe a handful of question and made my home buying experience a reality. This man did his job and went above and beyond to help me when another company ruined my loan. I really can’t thank him enough, but Thank you Jon. You are #1 in my book.

Re
Review №182

Excellent customer service. Excellent team. Make the process of a home loan easy and streamlined. Worked with this twice. Both experiences were top notch.

Ry
Review №183

The service we received from Jacob and Academy Mortgage was more than we could have expected. The entire process was very smooth and they offered deals we didn’t hear of elsewhere.

Ta
Review №184

Gio was amazing!! With this being my first homeowners experience. She really took the time to go over everything with me. She kept me in the loop with everything from beginning to end.

Je
Review №185

When we first bought our house Robert assisted us with getting a loan and made the experiences about as stress less as it could be made. So when it came to refinancing, we immediately thought of Robert and his team at Academy Mortgage!

Ma
Review №186

I am happy to say I am now a homeowner and it wouldnt of been possible without the help and professionalism of this team. Gio walked me through every step of the process and kept me updated all the way till I get the keys to our new home!

ne
Review №187

Brandi Rhinerson was very accommodating. She guided me through the loaning process and helped me become a first time homeowner! I am very happy Brandi worked with me.

Bo
Review №188

I lost my previous communication. So Ill continue with it now. I have the highest respect and regards for Pat Fitzgerald. It doesnt end at closing. With Pat, you have a friend for life. I highly recommend Pat to all my friends.

Ed
Review №189

Claudia was great at answering all my questions since this was my first time buying. Claudia communicated any changes or next steps clearly, which made the process very smooth.

Ki
Review №190

Arnold Herrera Didn’t miss a beat during this process. As a first time home buyer he made the process super easy and was very informative even under a stressful time crunch. Thanks again for all the help!!

En
Review №191

Michael was great during the entire process; from the initial qualification I felt he was trying to help me in every possible way. We did have a couple of miscommunication at the very end of the process but nothing that wasnt addressed on time.

Ro
Review №192

Gio was amazing! She made sure the whole process was as smooth and efficient as possible. She also helped me with an amazing rate! Highly recommended.

Ju
Review №193

It was a pleasure working with Pat Fotzgerald on the purchase of my home. He and his staff were knowledgable, available, and very helpful to my needs and questions. I am very pleased with his and his staff. Thank you, Pat..

Ve
Review №194

I highly recommend Michael Pena for all your mortgage needs, he was there every step of the way. All questions were answered in a timely matter, I always knew he was there for whatever I needed.

Je
Review №195

April and Micheal did a fantastic job. They worked with me to keep the deal going and get my loan approved when I was wrongly denied by a bank. Definitely recommend!

Am
Review №196

We had a great experience with academy mortgages. Patrick Fitzgerald was incredibly helpful quick to respond to any of our questions and needs

En
Review №197

I went into this so unaware and left with sooooo much knowledge. All while moving through the process with ease. I had my loan officer every step of the way to reach out to. The best experience I could have asked for.

Me
Review №198

Academy Mortgage works hard for their customer to make the home buying process extremely smooth. Pat was an excellent facilitator.

Kr
Review №199

Robert Reese did a great job answering my questions and guiding us through the process. He was detailed a and through. I recommend this mortgage company.

Information
18 Photos
199 Comments
4.9 Rating
  • Address:211 N Loop 1604 E Suite 260, San Antonio, TX 78232, United States
  • Site:https://www.usamortgage.com/branch/san-antonio/
  • Phone:+1 210-399-0401
Categories
  • Mortgage lender
Working hours
  • Monday:9 AM–5 PM
  • Tuesday:9 AM–5 PM
  • Wednesday:9 AM–5 PM
  • Thursday:9 AM–5 PM
  • Friday:9 AM–5 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
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