REMAX North - San Antonio

8131 W Hausman Rd, San Antonio, TX 78249, United States
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REMAX North - San Antonio
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R
Review №1

Roberta responded faster than any other time I have inquired about a property. She is quick in turnaround time and communicates directly to you. I love how she respected my time but also got me approved faster than most. I was nervous knowing properties go fast and she didnt hesitate. She assured me a quick and smooth move in and it was! The attention she puts in to you as tenant shows how much she cares for you beyond being a property manager. Thank you for having Roberta on your team!

Ke
Review №2

I lived in SA for almost 20 years and never have I felt more exploited than during the years I rented through this company. Overlooked maintenance requests, being charged $300 fee a pop for garbage disposer maintenance landlords are required to do, $300 fee for landscaping when the grass was already cut. Pretexts to give back as little of my security deposit as possible. In the end I didn’t even stand up for myself because I just wanted to walk away and never think about Remax again. Most stressful agony filled rental experience of my life.

Ni
Review №3

I picked a home based on my 4 year experience with a prior remax agent that took very good care of me as a tenant.I filled out an application and paid $150 for a home. The paper asked for a couple things I would like to be fixed so I added them. Very small things. I even offered to do them myself to make the house look less like an eye sore.The realtor got an attitude with me and quoted market price as of I should be grateful to live in a house with rust, holes in the wall and a great big crack in the floor.Next thing I know I get a denial letter from an other number saying they would send the reason to my address on the paper and then we are ghosted.I requested the letter be sent to our hotel in town but they wont even tell me if its been mailed. We check out today and dont even know where its going and cant get it until we have all of our mail forwarded to the rental place we do find.Save your money. Dont lease here. They arent in it to for the owner and the tenant. Its just the owner and your money they want.Im sure God helped us dodge a bullet here. I am very grateful to not work with them.

Ry
Review №4

Dan Beary went above and beyond all other agents with whom I have worked! He noted discrepancies and issues that were missed or neglected by previous property managers and agents. When needed repairs were identified he took care of them himself (planted shrubs in the front yard, repaired DIY projects, etc.). He was an excellent communicator and always available for assistance. He was also very experienced in marketing and property valuation which was instrumental in the quick sale of my house and ultimately, at the best price point for the current market. Extremely satisfied customer.

Ar
Review №5

Roberta is an amazing Property Manager. As a client, Roberta makes me feel that I am the most important client she has, even though she is always busy. I am an absent property owner, however Roberta is always making sure to takes great care of the repairs or details that may be needed on my property. Everything gets done on a timely matter and my renters are very happy.Roberta will go out of the way to do things right. One of the things that I admire the most about Roberta is her work ethic, her honesty and her communication skills. I recommend Roberta to all my friends that want to leave California and move Texas. I have not only found a great property manager in Roberta, but a loyal friend!

Mi
Review №6

Roberta Anton has been a godsend for me. As someone who doesnt live in the area, I needed a property manager who could be trusted and reliable. Roberta always went above and beyond what was expected of her. She consistently found trouble-free tenants fast who always paid their rent on time. She quickly coordinated repairs and maintenance on my home and pool, which were always done beautifully and within budget. As a realtor, she sold my property within a week for top dollar. I have been so grateful to have had Roberta as my representative over the years - I would highly recommend her to anyone in need of such services. Thank you, Roberta!

Bo
Review №7

We first met Dan Beary after my cousin described him as the real estate agent who helped her and her husband find a property that had everything they wanted and nothing they didn’t. I immediately asked for his contact information and Dan has since done the same thing for us.Dan is a very knowledgeable, professional, and empathetic realtor. He has a broad and deep knowledge of central Texas real estate. He is a great listener and a great advisor when asked his opinion. Dan made the process of finding, negotiating, and purchasing a property much more comfortable and less stressful than that process is expected to be. This was especially important for us since we lived a long distance from the Texas Hill Country where we were looking.Dan was very patient with all our questions and diligent about getting clear and accurate answers to those questions. As a person, Dan is honest, straightforward, kind and has a wonderful sense of humor.Dan went above and beyond in helping us find the right property for us. We are very grateful and highly recommend him.

KO
Review №8

Mrs. Roberta was phenomenal from start to finish. When I told her what I was looking for as a renter, I already knew what I was asking for was almost impossible in today’s market. Within an hour I received a call with a few options. The home I decided on was in need of a rehab, which she and her team did a great job completing. She was in constant communication with me throughout the entire process and offered several pictures during the process of the rehab as well as updates on the timeline for completion. She did everything possible to ensure that I was in my home by the timeline I originally wanted. Another thing I really liked was that throughout the process she showed a genuine concern for both my and the homeowners best interest. Nothing at all seemed one sided, and I didn’t feel like I was just a quick paycheck. I am very glad to have found her as an agent and am looking forward to continued business with her in the future on a purchase, and hopefully property management as well. If you’re looking for a good agent that genuinely cares, Mrs. Roberta is the one!

Sa
Review №9

Thanks Roberta Anton for the quick turnaround! It’s greatly appreciated.Roberta is an awesome Property Manager & made this a seemless & quick transition. Even though she’s busy she is very prompt with responses/ follow-ups. She has an awesome personality and is very professional & approachable. RE/MAX she’s a great asset, take good care of her!

Sc
Review №10

Roberta is great as my property management representative. She turns around my maintenance requests quickly. I relocated from Illinois and needed to find a home for rent. She made sure I was taken care of and had all the paperwork ready to go. Whether by call, text, or in person, she is pleasant and helpful. Roberta is a valuable resource for both myself, and the property owner. #HappyRenter

Le
Review №11

We started working with Roberta when we began our search for a new rental property for our family. Although the first please we viewed with Roberta was spoken for, she continued to work with us to show us another house we love as well. Roberta has phenomenal communication skills and is very on top of helping her clients to make the process as smooth as possible. We would definitely recommend anyone needing a realtor to work with Roberta!

El
Review №12

I have been working with Roberta Anton as my property manager for the past 5 years and can say she is the best! She works hard to ensure that your property is well taken care of and the tenants are happy to live there. She goes above and beyond and would vouch for her service any day.

Ly
Review №13

I would like to take the time to acknowledge my property manager Roberta Anton we have been with her for over 9 years and she has met our every needs. When we have had a concern she has helped us very quickly. She will communicate with you to make sure what was needed had been completed. A week ago our AC went out she made sure we got it serviced and up and running by the next day. I have and will continue to recommend her. Thanks Roberta for being my Property Manager!!!

Ke
Review №14

As long term tenants of a home managed by this office, we had a very positive experience.The home we rented was very well kept, nearly new and was spotless when we arrived.We had an especially good working relationship over the years with our property manager, Fran Godschalk! Fran was always very professional, responsive and attentive to our needs/concerns if anything came up regarding the home. You knew Fran was working to maintain the home well for the owners, while also attending to whatever we needed addressed as the tenants.The online portal for payments and submission of maintenance requests really made living there easy to manage. Maintenance requests were always dealt with in a timely manner which was a great relief! Upon move out, we were given clear and detailed instructions on the condition in which we needed to leave the property. (Also appreciated having some suggested cleaning vendors - made my job a lot easier since I was busy moving!) Because we did what was asked, our deposit was returned to us quickly with no issues.We could easily recommend renting through this office.Thanks again, Fran and RE/MAX North!

Ji
Review №15

I moved to San Antonio with my family from Ft. Lauderdale, FL in early July.I was about to give up looking for a home because, I had 2 really terrible experiences with other agents in San Antonio area.Then 1 day I came across Roberta Anton and she changed my entire perception of Real Estate professional in SA.I cant thank her enough for her helping us get into our beautiful new home in San Antonio.Moving is NEVER easy, especially coming from another State.Working with Roberta has been wonderful, she has responded and addressed all of our needs and has kept true to her word 100% during our entire moving process.Thanks again for making our move an easy one.Roberta will help find your new home and make the experience a great one.Shes a true professional and I HIGHLY recommend her services.

Pa
Review №16

Roberta Anton has gone above and beyond to find property rental replacements for our family. Her patience, dedication, ethics, standards, knowledge and charisma are some of her qualities that really impressed me as a client. She is definitely a hard worker and an excellent asset for the company that she represents.

Ro
Review №17

I was selling a piece of property which was unusual in several ways, and I was extremely selective in looking for an agent who would represent it appropriately. I felt I struck gold when I found Dan’s profile, and this was immediately confirmed in our first interaction.He showed instant curiosity in the property, and met with us on short notice. He was extremely personable and we felt comfortable with him right away. He was very knowledgeable of the market, asked the right questions, and answered ours in ways that we respected. When I researched his real estate training, I found it was extensive. He gave us what turned out to be very useful advice on pricing, and proceeded to do an extremely thorough and professional job of photographing the property.In short, Dan’s service before, during and after the sale, was first rate in all ways. The buyer, an agent himself, was also extremely satisfied with the interactions, asking how I met Dan, as he found him very communicative and professional. The entire process was comfortable, and much of it was attributable to Dan’s real estate experience and interpersonal skills.

Sh
Review №18

Francis Godschalk was awesome at helping us with our property! She was very professional and attentive to all aspects of the getting us back into or home! We are military and she made our last move easier! The house was clean and any problems the last tenant my have caused were taken care of immediately! Best Service Ever!

Sy
Review №19

We have leased from Remax going on around 4 years. Our property manager Roberta has always made sure that any issue was taken care of immediately and promptly. She always makes sure to follow up and is easy to reach. She even responded to me from her trip to Europe even though she truly did not have to, we appreciate everything she has done for us!

Ma
Review №20

After many years of horrible apartment and housing managements, my husband and I finally found a wonderful, kind and extremely simple housing management company that has kept us over the moon happy with our time with them. I HIGHLY RECOMMEND ReMax North and meeting with Sonya H. to find your next home. We found this rental property online, booked an appointment to meet with the Relator, he met us the next day, we applied and got the house that same week. We were able to move in immediately and were able to live peacefully without management bothering us every moment of the day. We were so happy with no surprise fees whatsoever at any point in our time there. The cost you see online is the price you pay monthly, that’s it, no surprises. They will work with you as well if there are any prices raises to your rent due to inflation. They are EXTREMELY reasonable and are there to help you live comfortably and within your price range. Sonya has been so kind in all of our interactions and she is very timely in all of her communication! Love ReMax North!!! Thank you for making our time with our first born baby easy and painless!

Jo
Review №21

Roberta Anton at ReMax is an outstanding property manager. I have several single family rental homes in San Antonio.and she has done an incredible job finding and keeping excellent tenants.Ms Anton does exhaustive background checks on all candidates. Once a tenant moves in, she responds promptly to all work orders. She has a professional team who charge reasonable fees for their vendor repair or replace services.This polite, professional rapid maintenance response keeps the renter happy and encourages them to renew their lease. Also, her extraordinary attention to maintenance repairs helps keep up the property value and prevents small issues from compounding into expensive ones.

Mo
Review №22

Roberta Anton is the best agent. She is being helping me a few years from now to manage my property in San Antonio. She is very professional. She does the best for her customers all the time. I highly recommend her. Thank you Roberta for all your help.

ly
Review №23

I must say Roberta Anton has been our property manager for over 12 years and she has always been very professional, and pleasant to have as our property manager. We just recently had a AC outage in the middle of the night she was able to get in contact with someone and they were able to come out the same night. You are Awesome Roberta!!

Ni
Review №24

We were new to the area and rented a home while we got familiar with the area and decided where it was we wanted to purchase a home. When we were ready to purchase we were put in contact with Tony Martinez. From the onset, Tony was very knowledgeable as a realtor and with the areas we were looking to purchase. He was very helpful and kept in touch with us every step of the way.We gave him a list of must-have preferences and features as well as deal killers for the home we were looking for. He forwarded us many potential candidates as soon as homes became available on the market (well before they reach sites like Opendoor and Zillow). Tony periodically checked in with us to make sure our search was going okay via phone, email and text. Setting up appointments to view homes was easy and he was always early and knew the pertinent features of the home such as age, square footage, surrounding businesses etc.Once we found the home we wished to buy, the purchase process was very quick and very easy compared to the last time we purchased a home. Almost all of it was done digitally via secure document signing (via DocuSign). When it came time to sign the final documents, we met at his office and we were in and out in less than an hour!Tony went above and beyond in many instances and surprised us many times over with his quality of service and attention to detail. If you are in the market for a home and youre in the San Antonio area, I can unequivocally recommend his services!

Er
Review №25

Roberta has been our property manager for a few years now and I have to say she is the best we’ve ever had! She is always quick to fix any issue you have within her power. She is very understanding and knows when something is urgent it is urgent. I would definitely recommend her in running any type of property for she knows what she is doing.

gs
Review №26

Roberta Anton and her Re/Max team manage 14 properties for me in San Antonio. I have never been disappointed in her prompt and professional response to all issues that arise. She always posts my properties for rent on the same day that I close. Roberta keeps me updated on the progress of completed applications, and frankly she has rented out my properties to highly qualified tenants within a month of the MLS postings.I am very pleased with the costs of property repairs that her team has provided. Ill never forget the great hail storm of 2016 here in San Antonio. A sky light in one of my properties was smashed by the hail at 10:30 pm. and rain and hail were pouring into the living room. Roberta had a maintenance man go up on the roof in the hail to cover the sky light opening while she personally cleaned up the interior flooding and broken plastic pieces from the sky light. I enthusiastically recommend Roberta Anton as a property manager and as a sincere, honest person.

It
Review №27

Working with Roberta Anton to manage our property, she was really open with the process and always responded all our questions patiently. Our property got under contract in less than a couple of weeks which was a huge relief for us! Great experience, highly recommended!

Ev
Review №28

Thank you Roberta Anton, property manager for RE/MAX North!!! Your professionalism, continued support and dedication is in my highest esteem!!! When rental AC went out, you went above and beyond to resolve!!! I certainly appreciate you!!! Evan CooperHi Roberta,I have thoroughly enjoyed my rental experience here...but of course because of your superior customer service!!! You truly have a talent to service your tenants while balancing the ever more important interests of your owners/clients needs!!! Pleasant demeanor, prompt response to tenant needs, and superior management of those properties you faithful and devoutly serve are extraordinary!!! Thank you for a very pleasurable rental experience!!!Respectfully,Evan Cooper

Sa
Review №29

Thank you to my property manager Roberta. She has been so great in keeping up with our needs. She has shown me that she cares deeply about her tenants. Thank you for making our experience and great one. I will recommend her for future family and friends for her services.

Br
Review №30

Working with Roberta Anton & the whole crew at Remax North was an absolute pleasure! We started off renting through her, which was already an amazing experience. We then used her as our realtor and it once again was outstanding. We actually closed a week earlier than the original date.I highly recommend.

Cr
Review №31

Very happy working with Roberta. We just signed our lease and moving soon. She has been very pleasant to work with from showing the property to signing the lease she has answered all questions promptly. Looking forward to having her as a property manager.

Xz
Review №32

Was looking for a home for rent and had everything situated and ready. The realtor that was in contact with to rent a home was Liz niemietz which has horrible communication. The house I was looking to be able to rent and was ready on the spot with first months rent a deposit and I was not able to get it because Liz did not communicate about what was missing on the application and showed no effort in trying to help get everything done as soon as possible.

Oc
Review №33

Fran was my property manager for over 3 years and she was a pleasure to work with! She was always available, quick to respond and eager to resolve any issues. She was extremely helpful during some tough times and during the move out. I would highly recommend her!

Ka
Review №34

We have been working with Roberta managing our properties for about 8 months. We have not had issues obtaining good tenants for our properties and she has been quick to address issues that arise while consulting me during the process. The partnership process has been smooth and we look forward it continuing in 2018.

To
Review №35

Roberta Anton put the P in professionalism. I am relocating from another state, and really had no clue where to start looking for housing and then we met Roberta, she was courteous, punctual, knowledgeable and just an all around great agent to work with. She helped us find the perfect home to fit our needs, she made the process so easy and I just want to say keep up the good work my family and I are looking forward to moving to the San Antonio area and partly because of Roberta we can do it with ease. #REMAXUHAVEAKEEPER

Ne
Review №36

I have been renting my property with Roberto Anton since October 2015 and I had a good experiences. She has kept my house rented and occupied for the entire time. I am very happy with her service so far. I would definitely recommend her to my friends a family.

As
Review №37

I greatly enjoyed my experience working with Francis Godschalk, a property manager at Re/Max North. Fran was extremely helpful in accommodating my housing needs and exceptionally quick to respond to any request or inquiry, no matter how trivial. She was always courteous, responsive, and extremely professional. She definitely helped to make living in San Antonio a very pleasant experience and I would highly recommend her to anyone looking to find a home in SA!

Ma
Review №38

I highly Recommend Roberta Anton!!! I moved here from Las Vegas a few years ago and Ive rented a few homes in SA, and she is by far the best out here. Very professional and always responds quickly with any issues or questions that I have. And not to mention, my fridge went out and while she didnt have to, she actually provided a spare to use just in case it goes out again. Who does that??? She does! Top notch service!!!!!

Ka
Review №39

We rented from Re/Max for over 3 years and had Fran as our property manager. Whenever we had a problem, it was promptly taken care of. It also helped that the homeowners were good people and approved all things that needed to be done. I highly recommend Fran...shes one of a kind!!

Na
Review №40

I highly recommend Dan Beary.He was a pleasure to work with.He listened to our needs and catered to every detail.He answered every question, and never left us feeling we were alone in this stressful endeavor.We had a difficult situation moving a loved one from out of stateand Dan made the process a smooth one with his experience, knowledge, patience and humor.Our family has used him before and will surely use him again.

TR
Review №41

I initially wrote a 5 star review for Roberta Anton and Remax when I first moved in May 2016. Because of my excellent credit, I had an initial great experience and move in was easy until I gave notice March 2019 that I would be relocating and moving May 2019. After I gave my move out notice, I felt like I was being harassed about the owner driving by and requesting a tree to be replaced and disappointment with the yard. She sent me a follow up text about tree replacement, but due to the weather the tree began to bloom (I sent her pics). From that point she still continued to send text messages that the owner was driving by and not happy with the property or the yard. The yard has been properly maintained the same since I have been in the house. I never had complaints or problems May 2016 -Feb 2019; it was only after I gave my move-out notice did the owner start suddenly driving by the house and start disapproving.I also felt retaliated against when Roberta asked me to physically put up a Remax sign in the yard and make my house available for viewing. At one point she sent a demeaning text stating she did not have to give ample notice to me before showing my home (as a show of force to make my house available). She knew my job required I travel, but was insensitive and resistant to work with me during this transition. This really caused a lot of undue stress on me. I saved all the demeaning and hostile text messages and dont mind sharing. Maybe she is just not aware of her bullying/ hostile text communication style.As I prepared to move out, Roberta recommended a carpet cleaning vendor, and after I used the vendor, the carpet still looked horrible if not worse when they finished. I have attached photos of the vendor Roberta/ Remax recommended (in the first picture, this is what the carpet looked like when the vendor finished; it appears nothing was done). I expressed my disappointment to the vendor and to Roberta about the recommended vendor. A week later, I had the carpet shampooed using a different method and I was pleased with those results (as seen in second pic below). I am being told the carpet is still not clean in the after photo and another vendor was recommended by Roberta.The experiences I have had with Roberta since giving my notice, leads me to believe there are bad business practices with her and or Remax. I have read enough poor reviews on this site to escalate a written complaint since my incident does not seen to be isolated. The house has been cleaned and ready for move out, but I am being told it has not been cleaned, which is also a personal insult (I have videos the house cleaned). This appears to be a conspiracy to not return my security deposit, but its not okay.Robertas text communication is very unprofessional, intimidating and unfriendly especially when attempting to assess liabilities on occupants. I was even text assaulted on Sunday while in church until I demanded she stop with the Sunday text messages. I noticed the extreme change in her behavior when she was attempting to rent to me compared to her move-out communication which became hostile and aggressive. I was very disappointed that my experience with Remax was marred at the end based on my move-out experience with someone that lacks customer service and tactful communication skills. Beware of this sinister behavior as a future occupant working with this person. I have been told that there are movers ready to move in June 4th after seeing the place I occupied, but Im also being told it is not clean? There are agencies that regulate this type of activity and I do plan to expose it. I hope this review can help customers that find themselves in a similar situation. The experience should be good from start to finish, not just one or the other.

JA
Review №42

Dan Beary handled the sale of our home. We couldnt be more pleased. Dan was beyond courteous and prompt in his responses to our questions and concerns. He radiates professionalism while putting his clients at ease with his personable approach. He sold our home the first day on the market at a great price. We highly recommend Dan Beary for all your real estate needs. He will work hard for you!

Te
Review №43

Roberta the property manager flipped two of my houses in 10 days and got new tenets within 1 day of listing. She is a pleasure to work with and also is takes care of things with a sense of urgency.

Ms
Review №44

My husband and I are relocating to Texas from another state. We were looking for a house to rent. We visited in the beginning of June and the house we chose was taken. The agent-Roberta told us she was sorry, she was the third party person. Roberta gave us her word and held to it that she would help us find a house., her house. Ms Roberta FaceTime me the house and I like the sized of the home looking forward to seeing it in person.

Ga
Review №45

My wife and I just wanted to express how appreciative we are of RE/MAX North-San Antonio. To try and summarize our experience: We were in a near dire situation to rent a new home. As we were on a month to month contract at the time (in which I do NOT recommend to anyone). Anyway, we happened to notice a house across the street from where we lived now (then) available to rent. We saw a RE/MAX agent (John Harris) outside the house. So, we went over to talk to him about our situation. We were completely honest about everything as we do in all matters. He appeared to be sympathetic, invited us to come and meet with him at his office after we had submitted a rental application. During that meeting it was clear to us that he had a great empathy of our situation. Anyway, John Harris did some research for us, and he was able to get us approval for our application, as we were near out of hope.We were soon introduced to, Roberta Anton, with RE/MAX’s Property Management division, who was also greatly sympathetic to our situation, and bent over backwards to assure us there are/were no problems with us renting from them. To the point, Roberta, made sure our move in went smoothly, and that the house was in a proper move in condition. We cannot say enough good things about Roberta, and she is clearly in a class by herself in the way she provides rental services.Furthermore, I would also like to thank the RE/MAX North-San Antonio’s broker/owner, Kathleen Keating, for her efforts, as clearly a team effort is what seems to make them stand apart from others!We would offer more than 5 stars, if Google allowed it, as they all clearly went above and beyond anything we would have imagined. Thank you all at RE/MAX North-San Antonio for proving to us how important it is in choosing a landlord as they in turn deem it important in choosing who they would rent to. It’s a win-win situation.

Ja
Review №46

Roberta replaced our previous property manager about a year ago. She is extremely responsive and helpful. I am glad to have her looking out for both the tenants and home owners.

Sh
Review №47

Wow! Sylvia Strong made buying a house such a breeze! My husband and I were new to home buying, but Sylvia educated us with her extensive knowledge and made it all so easy to understand. Sylvia is professional and personal! She never made us feel pressured and helped us every step of the way!

Ma
Review №48

My family has had a wonderful experience with Francis Godschalk at RE/MAX North-San Antonio, she went above and beyond to ensure my familys needs were met, making our moving experience seamless. Fran has been extraordinary, she listened to my family’s needs and ensured that we found the home that we loved. We have worked with her on multiple occasions over the years and she has provided excellent services to my family. Thanks FranThe Williams Family

Ke
Review №49

We had Fran as our property manager for four years and was always there taking care of everything. Being far away, owners worry about their property won’t be cared for as they would care for it. Fran went way above our expectations and treated our home as her own!! Highly recommended property manager, will not disappoint and will take care of your property, tenants and YOU!!

Do
Review №50

Roberta has always stayed in constant communication while managing our property. She helps me stay ahead of issues because of her great communtication with our tenants. I highly recommend her services.

Ed
Review №51

Liz was very unprofessional and had a very very slow response time. If you don’t have the intention of renting out the house to someone please don’t waste our time we spent 2 weeks just for her to barely respond when we were ready to move in since the beginning.

Ye
Review №52

Our realtor Roberta Anton has been fast, friendly and efficient. She is easy to reach and responds back to any questions I have in minutes. The entire process has been so easy.

Ka
Review №53

Fran Godschalk has been my property manager for several years and has done a great job. Problems are taken care of timely and with out me worrying. The year end reports by Re/Max are great for taxes. It has been a relatively worry for for me living out of state to rent my house through Re/MAX and Fran!

M.
Review №54

Darren is hands down, one of the best people and realtors you’ll ever meet! He listens to his clients; is not pushy, and will not stop looking until he finds you exactly what you’re looking for! Thank you for everything, Darren! Definitely worth your time to meet with Darren at The Rainmaker Realty Group!

Ma
Review №55

I have no words for this company specially for Roberto Anton ...... I was truly looking forward to working with them and renting a property that was of my interest seems like they don’t want to do any business I’ll take my business somewhere else!!!!! Also had to request some time off work to pick up the application fee money that she didn’t want to run through because she said that i owed $20 I told her the agent said $35 per adult that’s why I went ahead and got the money order and fill out the applications for him. I guess there’s no communication within the company employees!!!!!!!! And no Roberta just because ypur a property manager doesn’t mean you’re above anybody!

Mi
Review №56

Do not do business with this location. Overall I have had no issues with Remax but this particular branch has major management issues. During my time doing business with them I had them regularly fail to deliver on promises. The director of operations went back on a signed agreement and then had his staff fabricate paperwork/bills that didnt exist. The director of operations refused to take my calls on the matter for for weeks and when I was able to get ahold of him he said deal with it, I dont owe you an explanation and hung up. I cant speak to the individual agents but he management is HORRIBLE and will stab you in the back given a chance.

Ed
Review №57

Had a great experience with remax. Their web interface makes it so easy to pay your rent and submit a work order. ASK FOR ROBERTA ANTON if you want a cool and chill property manager!

An
Review №58

They have an agent that sold my family a home without disclosing that he was selling the home for his parents. Since weve moved in, weve noticed patchwork to hide signs of foundation issues, non-permit renovations were performed on the home not to code, and just today I was nearly electricuted due to a junction box that (again) was not up to code. All these repairs were done by the previous owner (the parents of this agent) and I find it hard to believe that he didnt know about how poorly the homes condition was. If this office hires Realtors that are unethical towards disabled veterans, you should assume that theyll be unethical to all buyers.

Ro
Review №59

Unfortunately I rented a property through Remax North and Francis Godschalk. The experience was the worst of my life. She told me to fix the fence that was falling down. She told me that my a/c unit breaking in 100 degree weather was not an emergency. She also manged to keep my security deposit even though she rented the house immediately. Contacted the office there on multiple occasions, and no one there knows the owner or cares about the tenants in any way.

Br
Review №60

The intial agent who managed our rent house did an okay job. If you contract with a property mgr, make sure you specify you only want John Smith or Bob Jones or whomever as your property mgr. We didnt do that. We should have. Sooo.. our house was passed along invariably to the junior most agents. We moved away from San Antonio with the armed forces but eventually after about 17 years we were finally back at Ft Sam Houston BAMC. But we were not going to self manage our little house. A property mgt service is good really for only 2 things: helping you screen and locate a good tenant AND having all the required documents for tax purposes.We were living in the NE in Schertz Cibolo and I would often drive by the property. I once noticed that tenants had evidently backed a car into the wooden garage door. This and a few other property issues were stuff youd expect the agent/property mgr to inform you the owner about and yet it seemed more often I would call the mgr and ask if he had heard about or was doing anything about any tenant concern. Invariably it seems Id find out about stuff before the property mgr. So exactly what was I getting with the monthly management fee?? I couldnt tell you exactly. You get the service you expect or negotiate for. Our property mgr (the last one) prompted me to switch to a different property mgt service, one located closer to the property. It is vital that you as homeowner contract with someone who could be at the house in a few minutes.

Jo
Review №61

This is a mix of a five star and a three star review.On the five-star side, I had the opportunity to work with Mr. Daniel Garcia in purchasing my home a few months back, and he did everything perfectly. Would recommend him to anybody.On the three-star side, another agent attempted to poach my business away from Mr. Garcia.

Ad
Review №62

Roberta has been a great property manager this past year . She response quickly and promptly to any questions or concerns I have . I highly recommend her.

Br
Review №63

Darren goes the extra mile to do the job to your satisfaction and is extremely easy to work with. He went above and beyond to help me find the house I wanted for me and my family.

Ma
Review №64

We had an awful rental experience with this company. My young family and I rented a 3K/Month house in the Stone Oak area. We ended up spending extra money on home improvements and never received our deposit back. Our agent Scott was not helpful at all and we were left wondering whether he and the owner had a scam going to defraud the tenants!

Zu
Review №65

Fran is the best! We have had such an amazing and stress free rental experience all thanks to her! We will be talking to her when we are ready to purchase our house! Thank you Fran!!

Kr
Review №66

I have nothing but wonderful things to say about RE/MAX North - San Antonio. I enjoy working with all of the agents and the staff is wonderful. I would recommend this company to anyone looking to buy, sell or rent a home! Thank you RE/MAX North - San Antonio!

Wi
Review №67

ROBERTA IS AWESOME, EXTREMELY KNOWLEDGEABLE, PROFESSIONAL,, AND GREAT TO WORK WITH!!!SHE HAS GONE ABOVE AND BEYOND TO HELP ME GET MY TENANT IN MY HOME WHILE I WAS OUT OF TOWN.I HIGHLY RECOMMEND HER FOR ANY PROPERTY MANAGEMENT NEED!!!

ni
Review №68

Chuck Berry is the best realtor...love working with this guy. He is upfront and honest and definitely is informative & helpful throughout the entirety of the sales process!:) Huge THANK YOU to him to for being so awesome!

Iv
Review №69

Horrible experience with CHARO KING!!! We rented a house for 4K a month for 2 years always paying on time and keeping house in good and clean condition and she never refunded us one month security deposit and refused to explained. Very rude! Stay away from that person and a company! Very unpleasant experience that leaves a scar for long time.

Mi
Review №70

Roberta Anton! She is professional and quick to respond with any questions/concerns.. My experience with Re-Max North has been great!! I highly recommend, Positive Positive

Ch
Review №71

This is by far one of the best realty groups Ive ever dealt with. Were renters currently and couldnt have hoped better people. Theyre prompt, always available, and so kind. When were ready to buy, we will be using them too.

Ne
Review №72

Francis was always available to assist us. Always very professional and eventhought the owners will not upgrade any part of the house she will assist me in the necessary maintenance.

Ga
Review №73

Roberta is excellent! She responded to all my messages promptly and was always willing to help right away! I appreciate her professionalism and service!

Do
Review №74

Great staff. Have worked real estate with Don Crumrine who is not here anymore but always had great attention. Have also worked property management with Rich Rupp. Would highly recommend

Do
Review №75

Roberta, From Remax North is smart and very kind person always if I need something she was always there for me she gave me no trouble what so ever and if I need her again I would call her for help if you need to rent or buy a home she the one Thank you Roberta

He
Review №76

Called to ask for help. You could tell the employees where goofing off in the background and the lady I was transferred to Nellie was very negative and rude. Did not seem interested in helping me at all cause it wasnt worth her while.

Am
Review №77

Mr. DAN IS THE BEST!! GOES OUT OF HIS WAY TO HELP YOU AND ALWAYS REPLYS QUICKLY TO MESSAGES.... HELL BE THE BEST THING THAT HAPPENED TO YOU AND YOUR FAMILY..#GLADWEMEETMR.DAN

Je
Review №78

From the very beginning, Roberta has always been prompt with responses to any/all inquiries weve had. Her service has been superb!

Ra
Review №79

Waste of time and money since they promise to help, start paper work and place you on a call list. 5 months later, still no call. This place needs to be restructured or closed down.

Ed
Review №80

Wonderful customer service always answers calls emails and helped us to get into the home of our dreams and always followed up every step of the way definitely ask for Roberta You won’t be disappointed

Mi
Review №81

A seemingly nice group of people who allow vendor presentation and though attendance was not what we had hoped it was a successful meeting

Be
Review №82

What a great office! Every realtor I met was so warm and welcoming!

Mi
Review №83

Roberta was professional and exceptional throughout the process.

Mo
Review №84

Im satisfied with the stuff and management of this company, good job and good experience.

No
Review №85

Mr. Marcus is the premier agent you need and should want.

Ka
Review №86

Full of excellent and very knowledgeable realtors!

Ch
Review №87

Ms. Princess is great people...

ja
Review №88

Very nice & will work with you

My
Review №89

Best Brokerage in San Antonio!!

Re
Review №90

Just too hard to navigate to search for homes

Ja
Review №91

Supportive staff and friendly environment.

Ph
Review №92

Great warranty administrator

Co
Review №93

Great people!

As
Review №94

Bad Salesman

Na
Review №95

I am currently renting a property with Remax, I had the opportunity to meet Roberta Antón, she was very cordial and professional. I have no problems communicating with her and she was very punctual in the appointment we had, which shows her commitment.I am currently renting a property with Remax, I had the opportunity to meet Roberta Anton she was very cordial and professional. I have no problems communicating with her and was very punctual at the meeting we had that shows their commitment.

Ra
Review №96

An acceptable place if you are looking for something similar for real estate, I would say that it depends on each persons taste and their financial capacity.

Information
25 Photos
96 Comments
4.3 Rating
  • Address:8131 W Hausman Rd, San Antonio, TX 78249, United States
  • Site:http://rmnsa.com/
  • Phone:+1 210-695-4850
Categories
  • Real estate rental agency
  • Commercial real estate agency
  • Real estate agent
  • Real estate agency
Working hours
  • Monday:8:30 AM–5:30 PM
  • Tuesday:8:30 AM–5:30 PM
  • Wednesday:8:30 AM–5:30 PM
  • Thursday:8:30 AM–5:30 PM
  • Friday:8:30 AM–5:30 PM
  • Saturday:9 AM–5 PM
  • Sunday:12–5 PM
Service options
  • Online appointments:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
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