Polar Air Corp

I have been relying on Polar Air for the maintenance of my air conditioning and furnace systems for several years. When it was time to replace both units, they acted swiftly and efficiently. Their quote was competitive, and they managed to procure the units and schedule the installation just a couple of days after I gave the go-ahead.On the hottest day of the year so far, the Polar Air team arrived on time to install both units. They were extremely polite and kept me informed about the progress throughout the day. Their professionalism and courtesy were impressive.Additionally, Polar Air has made follow-up calls to ensure that my new systems are cooling effectively. I initially chose Polar Air based on strong recommendations from friends who praised their honesty and excellent customer service. True to their reputation, Polar Air has consistently demonstrated these qualities.

Their technician put their foot through my ceiling. They failed inspection twice. They recommended disabling code required safety features. Following building code appears to be a surprise to them. My AC continues to fail to cool, twice, after their inspections. To be fair, they did correct the issues they caused, mostly, which gets them a 2 star. However, My AC unit is less than 2 years old and continues to fail. My friends say they dont have anyone to recommend for HVAC, they only have a list of those to avoid. I have a similar list, and this company is now on it.EDIT: the disabling of code required safety features was defeating the switch that prevents operation of the unit with the cover removed, not the secondary inline float switch. The switch was defeated shortly after the initial installation. The ziptie used on the switch was noted on the invoice. The ziptie has since been removed and the alignment corrected by a different company.

Been a long time customer. They have kept me properly Hot and Cold throughout the years. I am posting because they recently took care of a good friend of mine in a dire situation...and when a company takes care of others, the same way they take of you, it speaks volumes to their integrity. So I can highly recommend them for your A/C and Heating needs...and I now have solid proof to back up my 100% confidence in them...if youre too hot or too cold...Polar Air is your solution!!!

Very impressed with the experience we had when we reached out to Polar Air Corp to look into a mechanical issue we were having. They were extremely professional, knowledgeable, and eager to solve the problem. The technician was absolutely wonderful and answered all of our questions in great detail. Very skilled and very easy to work with. We will not hesitate to reach out to Polar Air for all of our future air conditioning/heating needs. We highly recommend them!

Mine is more a 4.5 than a 5.0, but still a very positive review.I had to replace both my HVAC systems. Their price range is very reasonable, still they use top quality equipment. I browsed several contractors before picking Polar Air and ended up with them because they were offering me the best price without dropping equipment quality.They performed the job in a day and half (also very reasonable for the mole of job required). The minus half a point is for the following: technicians were not exactly careful while working inside the house (ended up with a wall messed up, sticky rubber on the floor and a broken door handler). To be fully honest though, I asked if they could fix it and indeed they thoroughly cleaned the floor, bit less thoroughly took care of the wall (will need bit of work on my end, but all manageable), and they are now willing to provide me with a tech that will fix the door handler.If you decide to do business with them, ask for Robert! Hes responsive and willing to help.

My mother has used Polar Air many times in the last several years and has been very happy with them so we began using them as well recently for our 10 year old AC unit. Theyre honest, reliable, and extremely responsive. Our tech, Oscar, is very knowledgeable, extremely nice and professional. I highly recommend this company.

Get what you pay for! Polar Air Services are the best I have ever seen. I trust them implicitly. If they say I need this work done - that work gets done! They take very good care of me and my family.

Ben (the owner) is smart, knowledgeable, and does excellent work. But his best quality is that he is honest.When we had air conditioning trouble we got estimates from several companies. One of them that advertises on the radio constantly about how honest they were told us we would have to replace our entire system and it would cost between $10K - $12K. Another company wanted $4K.But Ben was able to easily diagnose and fix our leak without us having to spend thousands of dollars that we didnt have.Smart, honest, knowledgeable, and reliable. If you have trouble with your unit, this is the man to call.

Our AC went out during the worst possible time - in the middle of August with our first newborn. I called Polar Air and they made a trip out the same day. Marvin, our technician, was very courteous and knowledgeable. The broken part had to be ordered and it was repaired the next day. We had a great experience!

They wanted to charge me almost $500 to change my thermostat, which was the only issue going on with my air conditioner. I said no of course, but ended up losing the $100 inspection fee. Never trusting this company with my business again.

I called them to come take a look at my mother in law ac system not cooling. Oscar did fantastic work. I spoke to a person named Robbie, he followed up with me multiple times about her appointment. Great company

AWESOME COMPANY! Polar air office staff was very knowledgeable, and was able to answer all my questions. They were very friendly, and it was refreshing to hear such a polite voice over the phone. Thank you Polar air i will defiantly be come Back.!

Very impressed. Erik was excellent. He went above and beyond to resolve my situation.

The repair guy (Matt) was really professional and quick, haven’t had a problem since!

Juan did an awesome job and was fast and very affective, will for sure use again

Very responsive company that provides a very thorough and detailed review of HVAC system.

Oscar was very friendly and professional. Five star.