Partners Real Estate

I leased from PARTNERS earlier this year at BAY POINTE shopping complex in the clear lake are. Dealing with them has been an absolute NIGHTMARE. STAY AWAY from this company. The management is poor and they provide ridiculous responses. When I rented the office space in Jan 2024 , the heating was not working on DAY 1, and when I complained they said they cannot do anything . All my staff and customers ran away and I suffered huge losses in business in my FIRST week. They said they cannot do anything to fix HVAC. They are in humans and no understanding that a new tenant needs to be treated with respect and understanding. The ladies are the rudest. They also messed up the contract and gave a 24 mo term when i had the email trail to prove that it was for 28 month. They did not even say sorry but sent a bunch of late fee on me. Keep arguing about it. the Ladies are especially rude in this company. The ignore your emails and phone calls until u send 50 emails on the topic and escalate the matter . They placed the street sign in the wrong direction, and when I requested to fix it they responded after 50 emails that they have concerns with late rent payment hence they will not fix it despite me proving to them that the payment was on schedule for 28 months , and not as per what they said was 24 mo. They are bunch of greedy people with no empathy. They will always point to legal contract and come up with meaningless ways to argue using ridiculous logic. If you see PARTNERS anywhere in your contracts, you should run away immediately and save yourself from the ordeal. I wish nothing but the worst for these people.

Stay away from this company. The management is poor. the rent to anyone and do not do research the companies they are renting to .....My office is located by a daycare. I love children but we are in an high rise office building with a daycare in it??? At one point they had the children walking from floor to floor playing as others were trying to work. When I asked the management to address the noise issues they shared I could pay to relocate to another office. The business I have I need to have a quiet space for my clients. I strongly advise to find another management company.

TEAM is very responsive and super helpful! Will recommend to others!

PSA - Stay away from any buildings with NAI Partners on it! Youve been warned. We are a small business that has been operating for 19 years in the same location. NAI Partners is the fourth management company to take over the building and it is hands down, no competition the worst experience weve ever dealt with. Weve been enduring roof leaks into our suite for over 2 years! The leaks range from small leaks to massive downpours depending on the weather in Houston (which rains constantly). Weve had thousands of dollars in damages from cubicles to computer equipment. The first year, we were very patient, giving them time to resolve and fix the situation. After one year, and leaks still occurring we informed them that we can no longer trust the roof to hold and having our business there was no long sustainable because our employees couldnt even office out of there. We asked to be let out of our contract after 2 years of enduring leaks (about 7 different leaks total) and allowing them AMPLE time to fix without any resolution, they said no because theyve been timely in their response. Weve been at the location for 19 years, we were not searching to leave. There are no words for this, we dont need timeliness, we need a fix, if you cant fix it then do the ethical/moral thing and let us out of our lease not continue to collect money from us every month for an unusable office space. We had this issue taken up high into their management level and with no understanding. Thank goodness we only had 2 years left on our lease since the leaks started. After 19 years, weve found a new location for our business. We specifically avoided any buildings with NAI Partners on it. They lost a potential long term customer and future customer. As well, as we were moving out, our neighbor came by to inform us that he was having to deal with roof leaks and theyve given him the same response and unfortunately he cant leave as well and his lease is still well out from being over. I wouldnt wish the stress and headache of what we endured for over 2 years on any other business owners.

Stay away!!! Youve been warned! This company manages the building I work out of and is very rude and keeps charging more and more fees. They are extremely unprofessional and vile. I will not be renewing my lease. Rosie Salinas is a huge a$$hole. She needs to be fired ASAP. Extremely rude and extremely unprofessional. Very surprised she even has a job with an attitude like that. Disgusting.

Would give zero stars if possible. Sorry that I gave Ryan Hand any of my time to listen to his spiel. After the initial call, he kept calling and calling repeatedly, and when I finally picked up, after learning that I did not need their UNSOLICITED service, he was extremely rude and unprofessional. He needs to go back to school and learn some manners before he tries to drum up business in his clearly failing attempts. What a joke.

We lease a commercial space from them. As with most small businesses we had a rough 1st year then Corona hit. They had absolutely zero compassion. Barely 30 days late they threatened to lock us out!!! Now they are moving tenants out and moving new tenants in that received COVID relief money instead of trying to assist their already established tenants on stabilizing and striving. After all of this is over and the success of our business begins to thrive, It will not be because they were supportive and accommodating. I regret leasing from them and will be happy to relocate when my lease is up!!! Slum Lords!!!

As someone thats in business let me say the way these people run their business is a complete joke. Not only are they not professional, but they are very rude. I dont think they realize that the tenants are the ones keeping their lights on and making them money. When I call in I expect to be treated like Im family when I choose to spend my hard earned money with them, Instead I get treated like scum from the front desk. I cant recommend anyone to do business with these people, I would not recommend them to my worst enemy until they completely change the way they do business.

We have been operating since 2009 in the same location. NAI Partners bought the buildings and are terrible to deal with, the lady (Rosie Salinas) often calls the office making threats to lock us out of office when we ALREADY SENT A CHECK TO THEIR OFFICE! Get better customer support this place sucks!

They do terrible as a company, they only seem to care to pick up the call when it benefits them. I have been contacted several to be informed that I am late on my bill & I have to send bank statements to them that I am not late and pay ahead of the due date. This company is terrible, I would rate this 2/10. PLEASE DO NOT COME TO THIS COMPANY!!! They never pick up the phone when you need them! There customer service team is also terrible! They never answer the question properly. TRASH COMPANY! Stay AWAy!

RENT FROM SOMEONE ELSE! This company manages the building I work out of and they are extremely rude. They claimed not to receive payments, charge unexpected fees, and increase prices out of the blue. Rosie Salinas is extremely unprofessional and has a nasty attitude.

VERY tired of this company calling the office after REPEATED conversations conversations (and too many hang ups to mention). Ive REPEATEDLY asked to be removed from the call list - thats when they get rude and continue to push. Now they just hang up. I get sales, but they are losing potential clients because of rude phone personnel.

I will not be renting from them again. The office that another company leased leaked water into my office downstairs and NAI comes up with a BS excuse stating that my lease states that I have to pay for any damage caused to my office wether it was my fault or not. Save time and find a better company to lease from.

This is a fantastic company to work for and use when considering your real estate decisions. They truly are mavericks of our industry and offer solutions and opportunities that nobody else can.

The WORST. If you see their name on any building own, just know you will experience HELL. They are the worst. Please stay way from them. They are RUDE and UNPROFESSIONAL. They just bought the buildings I rent and just like that i am OUT.

I have had the pleasure to work with Josh Lass-Sugrue for the last couple years on many Commercial projects. He is a first class businessman from start to finish. If your looking for unmatched Professionalism and a rock solid partnership Josh is your man.

Great place for brokers that desire to split their gross 50%, and then 50% again with your supervisor.Want to turn $50,000 in commission into $12,500? Yeah, me neither.

I have had the opportunity to work with Jason Whittington over the last two years and have found him to be the consummate real estate professional. We have succeeded in closing several deals together during that time. I will refer business to Jason if I have the opportunity.

Partners has been handling their commercial real estate business in an expert capacity for decades. They run an excellent firm!

Rosie Salinas needs to be fired immediately. She is grossly unprofessional and has a horrible attitude. Stay away!

STAY AWAY! These people are highly unprofessional and extremely rude. Rosie Salinas needs to be terminated. She is very nasty and unprofessional.

Looking for a space to rent. Left several voicemail. They never pick up the calls. I can imagine if how to get in touch with them after renting and a problem arises

Really enjoyed working with these folks -- smart, knowledgeable brokers, who work hard and made sure our office space needs were not only met, but exceeded.

Convenient parking, 30 minutes or less is free, after 30 minutes it is $3.00 and up.

Very great experience from day one!

They are hard workers and passionate about their jobs

Great organization and leadership and a great company to do business with.

Receptionist is inept and should be terminated. Stay tuned.

Extremely unprofessional. Hire someone else if you’ve got any sense.

Great talent who can cut to the chase.:)

Great place to build a career.

👎🏻👎🏻👎🏻👎🏻 worst service possible

Great company

On to new horizons