Keller Williams Memorial

We were introduced to Cassandra by chance - she gave us a call one evening after scrolling through homes online, and it was the best thing that could have happened! She is a huge part of the reason we continued with our home-buying journey!Throughout our time working with her, she remained communicative - always following up to see how we felt and what our needs were. We were also first time home buyers, so having someone like her was amazing for giving us peace of mind.She provided multiple recommendations for services that we needed, with options to ensure we truly found someone who would be best for us and our needs. We felt supported from start to finish.I cannot thank her enough for what she’s done for us! She had such a huge impact on us making it to closing day! I would and will recommend her to ANYONE needing a realtor!Thank you, Cassandra - it was truly a pleasure!!

We worked with EMILY KUNG and she was absolutely AMAZING. She helped get our house leased in less than 30 days when it had been in the market for months. She stayed on top of it from day one and COMMUNICATED EVERYTHING with us super fast and got everything ready quickly for us to have our new tenants move in. Were so satisfied with her PHENOMENAL SERVICE we cant wait to work with her in the future and refer her to friends and family.

I recently had the pleasure of working with Casey Dewees from Keller Williams Memorial, and I cannot recommend him highly enough. Casey helped me rent a home and was incredibly supportive throughout the entire process.I encountered a landlord who was not adhering to the terms of the lease and was quite challenging to deal with. Caseys extensive knowledge of lease rules and regulations was invaluable. He guided me through every step, ensuring that I understood my rights and the proper procedures to follow. His professionalism and expertise made a stressful situation much more manageable.Casey was always available to answer my questions and provided clear and concise advice. His dedication to his clients is truly remarkable. If you are looking for a realtor who is knowledgeable, reliable, and genuinely cares about your needs, Casey Dewees is the person to call. Thank you CASEY your AMAZING!!!!!!!!

Hello,Recently had an experience working with their realtor named Kelly. She messed up the paper and ensured me to fix it. However, she just disappeared and would not pick up my call, or reply to emails or text messages at all. Until I called her office number and she picked up the phone but as soon as I introduced myself she hung up the call. Lately, I have been having issues with house and there is no one to contact for me.

I’ve been at KW Memorial for over a year now and we by far work the hardest to give back tothe agents. New agents need the most helpfor the least upfront cost. Free Printing, free business cards, free 1st sign, free transaction coordinator, Open House Signs are less than $4 each. These things contribute to an agent being able to stay the course and not be apart of the the 80% of agents that don’t make it to their second year of real estate. I serve the greatest agents in the world at KW Memorial.

A charming neighbor recommended Zofia Lombardi to my husband and me. What an excellent decision it was to meet Zofia and enlist her help to eventually find a house. Zofia was available almost all of the time at my request. She was amazing. Her business partner Linda Aber joined the search and added her expertise. Between these two wonderful women we managed to get the perfect house for us. Thanks to both of them it was a fun and rewarding adventure. With a charming house as our reward.

Rachel Chambers is among the best Realtors I have worked with throughout my career. She is extremely knowledgeable, responsive and is a very effective negotiator. My client is a raving fan and I can see why. Thank you Rachel for being such a pleasure to work! Highly recommend!

As a licensed Texas REALTOR for almost 10 years, I have never felt more supported as an agent. From our compliance department, to in-house legal counsel, to a knowledgeable Broker team - this is a place that has been like family for us, and in turn- allowed us access to the absolute best industry resources for our clients across the state.

Erin Mahaney is the absolute best, I am so fortunate to have found Erin. She was very professional, down to earth, upfront about everything and very prompt and informative. From day 1 she was extremely responsive, cared about me being happy with my purchase, i never felt rushed or not important and as a first time home buyer i wanted this experience to be amazing and she made sure of it! Erin i just wanted to let the world know you have done an amazing job and stood up to your words. I am going to recommend your name to everyone i know who is interested to buy/sell a home. Thank you for exceeding my expectations, it was an absolute pleasure to work with you!!Keller Williams you knew what you were doing bringing Erin on board, shes amazing!! :)

I cannot say enough about Jennifer Larsen, the first time we spoke she made me feel like I had known her all my life. She is very knowledgeable of her work and field as a realtor and she truly cares about what I want, that was important to me, I didn’t feel like I was just “another client”. So thank you Jennifer for always putting me first, we will always remember the bidding wars and losing what I thought was my perfect home, and now I have peace of mind about the place we found together!Thank you for taking good care of me and putting my needs first! I will always send you referrals 😊 And thank you for making me feel important.

The Memorial office is the best KW in Houston. They provide more tools and are dedicated to the growth of their agents. They are in the midst of moving offices and the boards look amazing! I can’t wait to see when it’s completed.

We thoroughly recommend Keller Williams Memorial, especially our agent Geraldine Vasek.Geraldine is a true professional making sure we were taken care of throughout the entire process of buying our house. She was in constant communication every step of the way and always made sure the process ran smoothly.Geraldine made our first home buying experience, one to truly remember.Piers Shaw and Amy Day

Brad Evans contacted us while we were scouring the internet for info on Houston neighborhoods. At first, we had every intention of using a personal friends realtor, but Brad impressed us so much with his expertise, knowledge, and communication skills that we decided he was our guy! We are from Austin and made two separate trips to the Houston area to house-shop. Brad was in touch multiple times leading up to these trips verifying our home search criteria and creating an itinerary in order to help us get the most out of each trip. He was very responsive and timely in his communication. We were also very impressed with his negotiation skills! Brad is an excellent realtor who listens to his clients, does thorough investigations on the homes of interest and is top-notch in contract and negotiation discussions. I would happily recommend him to anyone moving in Houston!

Throughout early 2017, my partner and I made plans to relocate from Ohio to Houston Texas. A relocation company provided us with our realtor, Benjamin Blewitt, a realtor for KW Memorial. Being first time home buyers, it was really important to us to feel comfortable during the whole process. Ben included us in group texts after we had decided on our home to choose our home warranty company, which he had explained was going to be paid for by the seller of the home. “Great” we thought, and chose our company.At closing we sat down with the Title Agent and Ben and began signing the pages upon pages of documents. Three months into home ownership, our AC system required full replacement. We thought back to the home warranty and I pulled the pamphlet from our closing documents to call. On the phone with the home warranty company from the pamphlet, they told me we did in fact NOT have a home warranty with them. Being the summer, we did not have time to think about what home warranty or if we had one to begin with and had to pay $10,000 of our own money to fund the replacement.Going through the closing paperwork and documentation at a later date, I found that the home warranty company, which would have replaced our ac system, was a different company than not only the one we chose (which I have documented) but also different from the home warranty pamphlet provided to us at closing. Our closing documents show one home warranty company on one page and a different company on another. While we reviewed the closing documents, we did not see the change in such voluminous document, nor was it pointed out to us. I contacted our actual home warranty company after the fact, and not surprisingly they will not honor our claim, despite the circumstances.I contacted Ben to tell him how upset I was and how I felt misled as a consumer. He would not take any blame for any of the actions. I told him I was recommended to take legal action, which I since have. My attorney sent Ben a letter of intent with no response, so I’m hoping to receive what I have been seeking; a resolution for the money and time his negligence has caused.

Patricia Brand was the sellers agent. The property was listed without a sellers disclosure and we finally were provided one like 10 days after the purchase agreement was signed. Furthermore Patricia and her client lagged in their communication with my agent. My agent would text, call, email and it would take an extremely long time to get a reply back. Many times over a day would pass and my agent would have to keep persevering. We were waiting for the final amendment to be signed and that didnt happen until like the stroke of midnight before the option period was set to end. As a result my lender didnt want to order the appraisal until I had the seller disclosure and the executed amendment. Finally we got it and the appraisal was ordered. As a result of the poor communication, response times and professionalism at times the appraisal didnt come in until a few days prior to the original closing date. We had to extend the closing date as a result of the games (which is what it was) due to the lender and title needing more time to close. I had to get the broker involved to make sure the deal would close and not loose my earnest deposit. The appraisal came in lower then the sale price and still I paid $500 more just to put an end to this transaction that was turning into an unpleasant experience. My agent and I took a lot of things off the list for repairs and the house was being sold without a fridge, a broken stove and no washer/dryer. The appraisal included a working stove but I still had to fork over the bill for that on top of the $500 above appraisal value b/c the stove was very old and the glass-top was cracked. Originally our amendment was that the owner was going to replace the stove prior to the appraisal results! Then to make matters even crazier the day of closing all the company staging furniture was still there. Yes Patricia did give my agent the key as a courtesy for her to do the final inspection after I involved the broker but you think that there would be a spare where all the furniture would have been taken out the week prior to the closing date. Not the case --- it was all still in there even up to the mid afternoon of the day of closing! I had to email Patricia and let her know that I had a worker coming and it needed to be gone otherwise the next day it was mine and part of the sale. On other thing, as if all that isnt enough, upon the executed contract, it took weeks for her to put the listing as pending and the only reason it changed was because I brought it to the brokers attention on my laundry list. This wasnt a pleasant experience and I have done many!We were supposed to close on like the 12th with Concierge Title (owners choice) but that didnt happen until like the 19th. To make matters even worse the HOA didnt receive the owners Feb payment that was itemized on the ALTA statement. Just last week (3/16/21 - 3/18/21) (over a month after closing) I had to make calls to Concierge and HOA -- back and forth --- like 6 overall. Finally after talking with a Concierge manager (just like I had to talk to KW assistant broker) I was told that the senior loan officer failed to send in the proper amount of money. Had I not stayed on top of it and made sure my payments were applied correctly for March and April I would of got screwed out of $302.50. I know this part doesnt deal with Patricia but most of the time agents chose their title companies.So from start to finish this experience was trash!

Had an awful experience with this location and their broker. Their agent was incredibly inexperienced and this ended up costing me over $3k. The way this office handled this situation after calling them for help was, in my opinion, very unprofessional.I was a tenant looking to rent a home and the landlord hired Keller Williams Memorial to assist with the lease. The agent wrote up the lease so my security deposit would be the equivalent of 2 months rent. In an email their agent broke down the security deposit to be written in two checks. One would be applied towards my last months rent and the other would be noted as a security deposit, to be made out to Keller WIlliams. This was all in writing from the agent.A security deposit is supposed to be returned at the end of the lease but in this case when my lease was up, I was informed this money would not be returned. In reviewing with the broker at this location he was cooperative at first. He acknowledged that the agent had made a mistake and my security deposit was applied towards the commission on the rental, something the landlord should have paid. He acknowledged the agent messed up and when I pointed out I shouldnt have to pay over $3k for a mistake his agent made he became less cooperative. He used some strange example about if a store mismarks a price on an item, the store isnt going to give you the item at that price because they made a mistake. Actually, its been my experience that most stores would give you the item at the price marked so it was unclear how that was relevant to my situation. The broker eventually told me that any further conversations would have to be with their lawyer.This was weeks ago and Ive heard nothing from anyone at Keller Williams Memorial since.After this experience I would never trust working with anyone at Keller Williams again. This was just a lease on a rental and they couldnt get that right. Cant even imagine trusting them to buy a home.

I was a first time homebuyer and Paul Holub worked with me, and helped me navigate this complicated process. He was responsive, helpful, and worked hard to show me all the condos I wanted. He really helped in the negotiations and I got the best price possible. He was kind, helpful, knowledgeable, and really cared about me. I would gladly recommend Paul to anyone whether a first time or experienced homebuyer for their next agent.

My experience with Paula Buhr has been exceptional to say the least. Her professionalism and ambitiousness are key in a demanding market when youre trying to get things done. She found us a home and Im very grateful for that.... Great job!!

Made the mistake of engaging with a realtor, Anisa Hoxha from this location. Fell for her sales pitch and engaged her to list my home for lease. There was hardly any activity on the listing, lack of communication and poor service. The contract came to an end and the listing went down. There was no communication even after that. I had to send an email to request my house key and to get the lockbox removed. Specifically, asked the realtor to leave the key in a kitchen drawer and exit through the garage. After 4 days and escalation to the broker, I got a message that she left the house key under the doormat. Good realtors are hard to find, but such lack of professionalism is still rare. Extremely disappointed!!

Horrible agent. The experience was just horrid. They connected me with a new agent that did not know her way around town and did not know how to use various lock boxes. She did not know how the lease process worked and coat me four weeks of fruitless searching and four weeks of needless hotel expense. I contacted Keller Williams Clear Lake and was connected with a great and amazing experienced agent who showed me multiple properties outside of her usual area as we were moving from out of state to the energy corridor. She had us in a home in short time.STAY AWAY FROM THIS KELLER WILLIAMS OFFICE. WHEN I FIRED THE AGENT I COULD NOT EVEN GET A BROKER TO CALL ME BACK.

Mr. Weston Gong is a really responsible agent.He helped us a lot and we finally found our dreamhouse. He understands what we need and helped us with the documents.We are working already several years with him and we really appreciate his personality and professional opinion.I am very happy with Mr. Gong as our agent and can recommend to every one. This company Keller Williams is really lucky to have this top agent so we as customer can get this high quality of customer service.Please keep this good customer service so all potential customer can get this benefit from your team.SincerelyWintur Mo Yung

Did not appreciate false advertising on listing provided by one of their realtors. Also didn’t appreciate making an offer and sellers accepting only for the realtor to say “well we have other offers”. Well then, you shouldn’t have accepted ours! Poor sales tactics and really just overall not impressed. Wouldn’t recommend if you are looking for thorough and quality work.

I wish I could leave a negative star review! This was absolutely the WORST experience ever. Sign in the yard said to contact Ada Wang. I did, she showed the house on a Saturday saying if I was interested to send a text... I did... she left with NO communication to vacation 😐. After calling and emailing her assistant finally reached out to me asking me to do a Smart Move app and leasing app... I did... time goes by, nothing.... I reached out several times and the communication finally ceased. fees havent been refunded or ANYTHING. UNPROFESSIONAL! No communication whatsoever....

Tierra Carrington was my agent for a single family home purchase. She is professional, courteous, polite, enthusiastic, ethical and possesses a high degree of integrity. She went above and beyond what was expected. She is a great communicator and kept me up to date throughout the purchase process. After the purchase, Tierra acted as my leasing agent for the same property and found me a well qualified tenant at my full asking price.You need to select Tierra as your agent, whether buying, selling or leasing. You wont be disappointed.

I am giving 1 star because i cant leave a review without one. I was referred to Mr Butler by a person that worked there for 25yrs. He claimed that he was a commercial real estate specialist and it was not his 1st rodeo more than once. He never fielded all the enquiries that he received and forced the contract just before his term expired. He didnt check the contract properly before he asked me to sign it. He was also lacking in the proper procedure to conduct a commercial property sale. When the s**t started to hit the fan thats when he told me to contact a real estate attorney and took me to one, thats where I realized he tried to screw me again when they offered to buy the note from me when the made me a ridiculous offer. Butler is a crook and a shyster, he should not be in the in business. The TREC is also like the fox guarding the hen house. What a scam.

KWM is great for new and experienced agents alike! Tons of training, classes, coaching programs and a lot more. Very impressive! Not all KW offices are created equal as they are individually owned. I simply havent heard as many good things about other KW offices compared to this one. Great job!

I am extremely pleased with my new condo in Houston. Lindy Chappell is amazing. I cant thank you enough for all the hard work, dedication and the time you spent helping me. Lindy, you made it very easy for me I to get the home, you did all the work for me, and I very much appreciate it. Lindy offered excellent advice, answered every question and helped me make informed decisions. Lindy was a pleasure to have as my real estate agent. Lindy never left any questions unanswered and always responded promptly. Lindy always had a smile and was so quick to respond and get the job done. She deserves the highest praise. Keller Williams has the BEST employee. I will definitely be referring my family, coworkers, and friends to Lindy Chappell. She is the greatest; She is the BEST!!!!

Keller Williams Memorial is not only the best place to work, it is also the best place to buy, sell or rent your property. The advantages are outstanding with top technology, training and resources. I am a proud Keller Williams Memorial agent. I have all I need to successfully help you with your real estate transactions.

Geraldine Vasek is a seasoned agent from Kw Memorial office, it is always a pleasure working with her. Her knowledge and experitse on the International markets have been key to refer her to my international clients and to collaborate with her in multiple transactions overseas. A hard working agent who always puts her clients first!

A quality organization with a dedicated and talented support team and agents who go the distance for their clients. No matter their role, everyone practices the principle of servant leadership and comes from contribution for the betterment of all.

Keller Williams has always be an amazing company.. but some of the newest members to the team are not friendly nor is helpful. I called once about a listing that I was referred to by someone I knew through champions school of real estate her name was (Shalley) or MO LEE. Beware of this horrible-unprofessional. She will Single-handedly ruin the name of keller Williams reputation. She will threaten you & if you don’t go through with her opinion. She will threaten you to watch your back & that Her “posse” will come after you.... (she claims through text at 3:00AM) *proof sent to lawyer*BEWARE!!!!

I reached out to Daniel Dominguez about a listing he advertised on Facebook. He immediately said it was just leased and tried to sell me on a different property. None of which look anything close to what he advertised.He expects clients to then look at hundreds of properties on their own to find one they like even after knowing what they are looking for.I asked multiple times to just see the listing for the one that was just leased but he failed to show me.Its a shame they still use bait and switch to try to get clients and a bigger shame the broker supports/encourages this.

I had an awful experience. I scheduled for a home showing the realtor didn’t show up up for the appointment. I contacted the listen agent. He was no help at at all. He was laughing on the phone and being rude. He wasn’t helpful at all. I was trying to schedule another showing with him and he wouldn’t schedule it.

Turned in a bid to purchase a home to Debi Moore, under this agency, the agent and the office staff played us while apparently chasing the price up on the home, was overprices compared to recent sales in the neighborhood, ask the broker Mike Bossart to get involved, he said she was out sick,at one point saying they feared she had died.15 days into it today they send an email wanting to know if we are still interested, we are but now things have changed as we are preparing to file a formal complaint with TREC on the ethics at this KW location and the agent and broker involved.very unsatisfied with them. here in Houston TX

My first time ever using a realtor and it was awful. Never. Ever. Work with Jennifer Arnold. She is snotty, rude & all of the above and if you contact her she will act as if you are bothering her.The whole process was a disaster. Attitudes for no reason and was always late or she would reschedule you.Run!!! Do not use Jennifer she shouldn’t work with the public!

Worst experience ever! I contacted a relator agent that works for Keller Williams to purchase a home. All Gerald Gonzalez did was take my money(10k) and never contacted me again. Ive been calling him trying to reach him and no responds has been given. Do not do buisness with him!!!!!

Called listing agent twice to view 6304 Pickens listing. Paige never returned the phone calls. Called the office and they handed me off to her assistant who leaves a detailed message that she isnt available but text her. She doesnt give her text number. Duh!!!

Great group of learning based agents and staff. They are constantly looking for new ways to improve the customer experience. We have over 120 agents in my day long workshop.

Spoke with Patricia Brand she is very unprofessional, lack of communication, she lied to me and said that she sent the application and she did not. I called and left her several voicemails and texts messages with no response from her. I would not recommend her as a realtor or lack there of.

My experience with KWM has been so rewarding. Every person has a smiling face and the best part is the collaboration with other agents, new and seasoned. The staff, the coaching, the admins, all will above and beyond to assist with any questions and concerns.

John Anthony was extremely professional and great at meeting all our needs and wants. He was quick to respond and flexible with house viewings until we found the perfect house. Thank you!

Because of all of the continuous training that Keller Williams Memorial provides, it is the best agency for agents to start and grow their real estate sales business. For experience agents, Keller Williams Memorial is the best agency in which to expand their businesses.

I had a great experience and was very impressed at how quickly my house sold even in this market. Their marketing was top notch, I highly recommend Michael!!

My Experience with my Realtor Millie Omar was absolutely wonderful—This is my first home that I have been approved for and Millie was there for me every step of the way—She went out her way to find the right home for me and my family because she stated to me she was not gona stop until we found the right home—There was days I wanted to give up on looking and Millie stepped right in with lifting my spirits and keeping my faith—She’s amazing and it was an absolute pleasure meeting someone like her with a kind heart and make you feel like family—Cuddos to Millie—She’s An Angel😘😘😘😘

Contact them if you wish to be harassed by calls and texts daily. this has happened since last week and i have told them to stop and advised them, i did not give out information and i am not interested. i write this to caution others and because they have been untruthful when it comes to taking my information off a list.if this company removes my information, and doesnt contact me, i will remove this review.

I would love to thank my realtor Tiera Carrington for helping me find the homeOf my dreams she was so patient and kind and very knowledgeable she went above and beyond for me and my family finding out forever home I would definitely refer her to anyone out there looking for their next home or business

Buy - Sell - Lease - Its what I do; more modern tools than the restExperience, tools, co-agents, Customer Service Based - TRUST ME, educated correctly matters, then with the tools to be out in front? WIN/WIN!

NEVER go with the agent Diana ClarkShes rude disrespectful and a complete liar. Not to mention she bad mouths you when you dont do everything she says.Stay away from her

I would not recommend this team. My listing was not secured after showings. Maintenance issues in the property were not reported to me the owner. Property value was constantly down graded.

It’s an energy place to work with good vibes!! Especially because people are willing to give you a hand when you ask.The coaching program is awesome!! 😊👍🏻

Had a good experience with one of the agents here, Anthony B, and the office staff was very nice when I went in twice, as well.

Brilliant top down company. Everyone knowledgeable and helpful. Great atmosphere.

In my 15yrs in Real Estate, I have not encountered a more professional/incredible office!

Had questions regarding a property. Realtor I spoke with was unprofessional & didn’t answer the questions I had regarding the property.

Francis was amazing highly recommend her.

Have had a great experience every time we visit the office. Very friendly and responsive.

Pat is the best. She is a great agent

A place to grow and get tour dreams come true

Best place to be in real estate

Paige never returned my phone calls or emails and the staff was very rude I would never treat people like they do please do not waste your time with this company

KW Memorial is a great place to learn, grow and have a lifestyle worth living!

Meet a amazing realtor there Mr.Grigsby and helped me find my home

Great place to Learn!, great culture you dont want to Leave!

Poor service. Bad agents...like Gustavo delgado..actually you dont need them...

Wesley is the worst realtor you can work it, unprofessional

Great office and real estate brokerage.

Best real estate brokerage in town!

Dennis sends spam emails without approval or requests for information

Ill be able to join KW soon!!!

Great company to do business with and to work for!

Best Brokerage in Texas!

Best place to grow as a professional.

They’re really helpful .

Great company to work with.

Ask for Belle Lawrence!

They are good people

Great place for real estate

Great agents!

Complete waste of time.

Excellent attention