After a power surge fried our AC unit Be Cool AC & Heating took care of the replacement! They are Very knowledgeable! Always prompt in responding! Great staff, crew, and company in general. I highly recommend!
Ive been using Be Cool AC & Heating for almost two years, and I couldn’t be happier with their service! They are incredibly fast, polite, and detailed in their work. Every summer and winter, they proactively schedule check-ups to ensure my units are running perfectly, giving me peace of mind year-round. Their professionalism and attention to detail truly set them apart. I highly recommend them to anyone looking for reliable and top-notch HVAC service!
Great customer service, punctual and consistent communication which is a rather rare find these days when it comes to contractors. They showed up when they said they would and communicated when they were in route with a photo of the technician to make sure my family and I knew who would be coming to our house. Their pricing was also fair and came in hundreds of dollars lower than their competitors who had also quoted the job.
Beau and Rider are the best. In and out. Never upsell. Never push. Give you all of your options and get the job done making sure everything is working and safe! Been using them for years now and I couldn’t ask for a better experience.
I have been using Be Cool AC service for a few years now and absolutely love them. Beau and his team always explain what is going on with the HVAC system and show you pictures to educate you. Scheduling is so easy and they communicate very well with you the day of the appointment. I highly recommend them.
Oswaldo and his crew did a great job installing our new furnace. They were very professional, arrived on time and got right to work, and they cleaned up nicely when the job was finished. Very polite guys. Another job well done, and this is why we use Be Cool! Also, the customer service is exceptional. Our calls are almost always answered by a live person, and if we need to leave a message, the response time is incredible.
I have been using Be Cool since I moved out here 7 years ago. I have absolutely no complaints. Amber, who does scheduling, is always very polite and accommodating. Beau is fantastic. He actually takes the time to explain things to me instead of assuming I don’t understand because I am female. They have never been late and are very quick if there is any kind of emergency. It is a wonderful family owned & operated business. I highly recommend them to everyone!
Got a new furnace installed and Be Cool’s team was amazing as usual. Price was very reasonable and installation was done within days of accepting the quote for repairs. Everything works perfectly and we have piece of mind with a new system. Highly recommend for any AC/Heating service or repairs.
I was using the furnace for the first time this season. It got pretty cold last night. I was getting an error message on my thermostat. I contacted Be cool and they came out the same day. Beau and his crew did a great job in resolving my issue. Give Amber a call and she will make sure that you are taken care of.
9/24 The service from be cool air conditioning was awesome, from start to finish. After arriving for a service visit and discussing with Beau The options available I decided to have a new air conditioner Installed. The crew with Oswaldo arrived On time. They quickly got to work removing the old AC. The crew was very professional and very careful not to damage anything. They took all of the old AC parts away with them when they left. Oswaldo did an awesome job.Follow up, Ryder was wonderful today on the final check of the install for the AC. Very good at answering questions and giving information really appreciate his positive attitude1/25Bee Cool stepped in to help me with duct replacements for my attic. They were on time, had great attitudes and did quality work. The clean up was completed before they left my house, including the haul off of the old ducts. They took pictures to show me the work they did. They also verified that work from another company had been completed. Ryder and Amber are delightful to work with. They were able to fit me in the schedule and complete the work very quickly.I highly recommend Bee Cool
Beau and his crew are friendly, work quickly and efficiently. I trust Beau and his assessments/ recommendations. Have been a long time customer and highly recommend Be Cool AC &Heating!
I couldn’t be happier with the service from Be Cool. I called at 1:30pm on a Monday and they came out right away. The technician was professional, knowledgeable, and had everything fixed quickly. He explained everything clearly, was respectful of my home, and didn’t try to upsell unnecessary parts.
Outstanding service. Received notification when technician was on the way. Beau arrived promptly and went right to work. I’ve always had outstanding service from Be Cool A/C and Heating. I highly recommend them.
This has been such a great experience. Our A/C unit stopped cooling and Be Cool A/C and Heating went above and beyond to help us with our whole A/C system, both indoor and outdoor components! They were thoughtful and thorough. Their knowledge and willingness to explain systems was impeccable and their pricing transparent and fair. I feel confident using them again in the future and recommending them to anyone who needs HVAC help.
Technician Ken did an outstanding service work for us. He was on time, understood what I needed for this check up. Ken provided a couple of recommendations that will extend the life of the a/c units. He also crawled in to the attic to add bleach to a drain line to avoid mildew. I highly recommend Be Cool and Ken.
Rider, Beau and Sara were attentive, responsive, thorough and efficient. In less than an hour from my first contact, I had an appointment booked for 8am the next day, and within a half hour from the start of my appointment my AC was running. They are the best choice!
Arrived early which was Great! Tech Rider was very thorough with explaining everything regarding my unit. Friendly and knowledgeable. I’ll continue to give them my business ⭐️x5.
They installed my 18 year old unit and followed up with great customer service. This company is ran by people who care about their customers. Highly recommend them.
Couldn’t be more happier with the service from Be Cool. The owner Beau came out immediately when I reached out to them and told me exactly what was needed with no unnecessary sales pitch. His team knocked out a complete system install including all new ductwork around 4 hours and works and looks amazing compared to our previous install. I highly recommend them if you are looking for an honest and well trusted AC solution.
Beau and his staff are all responsive, friendly, and very technically savvy when it comes to your HVAC needs. Beau looks to help his customers and is not out to push un-needed upgrades or new HVACs unnecessarily. Be Cool is a great choice and should be a first call for anyone that has HVAC needs in the Cy-fair area.
Rider came to our house to do a routine heater check. We were alerted when he was on his way to our house. The whole process was quick and easy. Rider is a delight to work with.
Customer service is amazing! Beau, Amber, Sara and Rider were easy to communicate with any time we had questions both pre and post install of our two new AC systems. Highly recommend!!!
Beau and the B-Cool team responded right on time with my set appointment. The service was completed in a timely and professional manner. Would recommend them if you need A/C work or complete install.
I had both my AC units inspected today and had a really good experience. The technician was very knowledgeable and thorough. He showed me why my units were not performing optimally and recommended adding parts that my original installer should have done. I ended up opting in for the annual maintenance plan and installing starter relays on the outdoor units to help with the power spike whenever the units start. He was able to install them in a timely manner. Thanks again!!
Very impressed with how thorough the annual check up is! This was my first annual after having all new equipment installed last summer. Rider checked the outside unit, the furnace in the attic and then chemically washed the outside unit. He kept me informed of his work and reported issues that he noticed. This company always goes above and beyond and I always recommend them to friends snd neighbors!
If you’re considering a membership through these guys, I can’t recommend it enough!! They are prompt in responding, and always fit me on the schedule in a very timely manner. Amber is on top of her job running things behind the scenes and communicating with me as the customer. Ryder our tech today knew his stuff, and even pulled a dead bird off of our AC unit- bless him! Love being a member!
Wonderful company, friendly and efficient staff. I had other estimates and Be Cool offered the best value with several extras. They are our new go to AC company.
Guys showed up on time, found problem with in probably 15 minutes. Have to wait until Monday for parts, not their fault. So so good. Nice guys for sure. They have a good reputation in our Neighborhood.
Great company. On time , perfect service and explains every detail. Very pleased. I would highly recommend this company. 😀
Technicians were straightforward and easy to talk to. There was no sales pressure. Just good information. Appreciated their efforts. Installation went smoothly today as well.
Our neighbor recommended Be Cool. Rider Rodriguez was our technician. He was punctual, knowledgeable, personable and very transparent on what he found. We are really happy with the service provided and will definitely recommend Be Cool to anyone who should need HVAC services.
Service man Beau was very thorough, he took the time to verify more than once my extended system warranty: he made himself available even when I wasn’t. Pricing was fair and truthful, I will recommend Be Cool A/C to all my neighbors.
We are first time customers of Be Cool and they are great! On time, professional, friendly and fixed our AC issue quickly. They also followed up the next day to be sure our unit was working properly.
Be Cool is the best!!! Beau and Rider were very professional. I am beyond pleased with the service and cost!
September 2024. My A/C stopped working yesterday— it went from 75 to 83 in an hour and then to 86 in 30 minutes. I called Be Cool and they sent Rider Rodriguez out. He found that there had been some wind damage from the derecho in May. I had noticed that the outside u it had been overly loud after the Derecho. To make a long story shorter, Rider fixed the problem very quickly and within a short time, I had a cool house. I would highly recommend them. Their VIP program is a good deal. Rider has been professional and efficient when he has serviced my A/C.
Quick responses, fair pricing, trustworthy, performed with attention to every detail, polite and professional. Would highly recommend!
Fantastic. Arrived fast, 15mins. Checked A/C came in told me exact problems and about price. Also cut price by including me in their program. Temp now dropping fairly fast. I have a medical problem with controlling my temperature so this was great. Thank you Beaux.Nov, Beaux arrived on time, texting me to inform, replaced dying battery after informing me about it’s state,and checked heater. Excellent. Thanks and add another 5*.
Be Cool is our #1 go source for all things HVAC. Beau is the owner who creates meaningful connection with customers, and Rider is the most knowledgeable technician I’ve ever met! I stay cool with Be Cool!
These guy was great the service and quality was great. From the front desk to the technician. This company is part of the family now, also just to be noted I was referred by some great friends of ours. I see why the recommended this company. GREAT JOB GUYS AND LADIES
Exemplary service! We couldnt be happier. Clearly explained what needed to be done, worked efficiently, and made sure equipment was working well. Highly recommend them to everyone i know!
Service was efficient. The technician was very knowledgeable and explained it very well so I could understand what was being done.
Best service in town. Fast, friendly, courteous, clean and great prices. Youre not going to find anyone who will take care of you better.
The very best, friendly and professional company I have ever had the pleasure of calling for my AC/Heating needs. Beua and Sara have built a great reputation. Today one of their people Rider came over becasue I heard water dripping. Rider went into the attic and inspected and cam down and explained everything to me with pictures. THis is the kind of service anyone would want! THank You Beau, Sara and Rider!!!
I have been using Be Cool AC & Heating since 2019 when they installed a complete new unit in my home. I continue to be so impressed and pleased with the work done by Beau and his team as they continue maintenance service twice a year. Beau and/or his team thoroughly explains what is done during the service call so I can understand. They arrive on time for the service appointment(s) and are always professional and courteous during the entire process. Be Cool is, by far, the best AC & Heating company I have ever used, and I plan to continue using them. I would gladly give them a 5+ star rating.
Beau is awesome!!! He shows up, checks everything out, and its done. Easiest maintenance appointment ever.This company is so good. They give you a time range for an appointment and show up during that time frame. Everyone I have spoken to at Be Cool has been extremely professional, helpful, and knowledgeable. I highly recommend Beau and his company to anyone seeking a fair-priced and professional business to service you AC/Heating in Houston.
It was time for an entirely new AC Unit and we called around to multiple companies for quotes to compare pricing. Beau came out with so much honesty and integrity that we decided to choose Be Cool to install our new unit. You dont get the sales thrown at you like other companies, Be Cool was very fair and upfront about all concerns and questions.
Rider came to work on our two trane units today. He’s without a doubt the best A/C techs I have ever had to work on any of my units in the past. His professionalism and work ethic is spot on. He was truthful and willing to not only answer questions but took photos so he could document his work and show me the difference before and after the work was performed. If I ever need anything A/C related I will be asking for him to do the work. Thanks again Rider for doing such a great job on our units.
1/10/2025Latest review:Always dependable, , and professional. Both Beau and Rider came to check my furnace and the area surrounding it. Anyway the furnace is working fine. Amber, from their office is also great in updating me on the appointment time and if there’s any delay. I like working with Br Cool.I called Be Cool for my AC which was not blowing cool air. Beau came in the next day, he was punctual, and he readily assessed the problem. My old AC system has given up. Definitely needing a new AC system- with this Texas heat. He introduced us to Daikin, which also has excellent 12 year warranty. He also was able to have his guys install the next day (Friday). He made it happen that Friday, since I have guests for that weekend. Excellent service, from Beau, to his staff, Amber, and so with the workers.I had used Be Cool in 2022, so I know to call them for this AC issue.Beau also came back today to check my new system.As always, thank you for excellent service Beau, Amber, and crew.
Be Cool came out and got us taken care of immediately! We really appreciate the responsiveness of the team and how much they value their customers.The owner came personally and got everything fixed in a jiffy and we were finally able to cool off after days with a broken ac system. Theyll be our go-to hvac company going forward. Thanks for taking care of us!
The tech, Rider, was very professional and took the time to go over any issues, lose wire and high amps on a fan capacitor. I liked that he took pictures and showed before and after of his changes. We upgraded to the VIP program and he was able to clean the coils also. I would recommend Be Cool AC.
Thank you Beau and your team for a great installation of our new unit! Your team leader Eswaldo made sure everything was in order and functioning before leaving.Beau, you are a delight and such a wonderful people person! Amber is awesome at her customer service skills! I’m so glad my friend introduced me to you years ago! I won’t go anywhere else! Updated review for 1/14/2025! They replaced our furnace the next day and once again Beau and his team were professional and caring. I would recommend them to everyone out there.
The best HVAC company I have ever worked with. Professional, honest, and always budget conscious while offering the best solutions.
Got there on time and called before he came. Very informative and I even signed up for yearly maintenance to keep my system running efficiently.
These guys are amazing we had a bad experience with another company JTech mechanical do not use them!! These guys came out right away installed new unit. Financing available! Thank you Rider and Beau your the best!!!
As always, your service technician is professional courteous, and polite. Rider makes a point of offering additional services offered by B-Cool that would enhance performance of my unit. I am a very satisfied customer. Thank you to Beau and entire staff for serving our community.
The team is great about getting my appointment and if need to change they always work with me
Due to hurricane I was without air for 9 days. Be Cool came out gave quote too owner and had installed same day. The three guys that came out was very respectful and completed installation quickly.
We are extremely pleased with our service from Beau and his son Beau Jr. Our scheduled time was between 12-2 pm and he showed up early at 11:30 am which was very nice. He and his son did a thorough check of our AC system, and fixed the problem which was that our heater was not blowing any warm air. He was so professional and a great technician that he diagnosed the issue and gave us a suggestion that will fix the problem that we have with our current system. I have never had company that cared so much as to check all points to diagnose the problem. He and his son spent over an hour at my house to fix the problem. Yet, at the end he gave us a discount to save us money on this service call, and gave us a really great maintenance plan that we can use with their company in the future …now that’s great customer service and genuine “we care” type of customer service. Most other companies don’t care as much and will just charge an arm and a leg to rake you up the you know what, Beau didn’t do that he kept checking everything and asked us a lot of questions to properly diagnose the problem with our AC/ heating unit. Best AC company I have dealt with in Houston!! I highly recommend them to anyone!! Thanks again Beau and Beau Jr.
We are very pleased with the service which we have received from Be Cool A/C & Heating. During the past year they have provided us with various types of service, from major component replacement to regular service calls at our home. The response has been quick and work has been excellent. We have no complaints.The customer service reps and the dispatchers keep you informed on the schedule for your work and notifications when the service crew is headed to your location. I like their practice of contacting the customer over the next day or two after the work to make sure that the system is performing as it should.I personally like the owner, Beau Brown. Not only is Beau the owner of the business but he also makes service calls to customer homes. He understands the business and knows what is needed. For us, he has always made sure that all service was done on schedule and done correctly. I trust Beau.Be Cool will be our choice from now on.
Got a preventative maintenance visit from BeCool earlier this week. Best thing we ever did as we have great piece of mind knowing that Beau and Ryder have checked out our HVAC system and gave us a thumbs up. We continue to be impressed with the degree of attention and service we get from BeCool, technicians and office staff.
Always ready to help the customer and always tells the customer what is needed and nothing more. Be Cool is not out to make extra money of the customer
Just had my heater check up today by Be Cool. They were very through and checked things my previous company never had. Definitely recommend them.
Be Cool did a great job explaining all of the good, bad, and ugly that potentially could be happening with it A/C unit. They offered multiple solutions, all of which were feasible: well done.
The technician was very knowledgeable and came promptly to my house and proceeded to evaluate my A/C problem. He had the right equipment to correctly access the problem and presented alternate strategies for resolving the problem. I would use them again and recommend others to use them as well.
I have used this service for many years & found them to be knowledgeable , professional, & well-priced. I can & have referred them to family & friends without reservation.
Came out and diagnosed quickly. Ordered the part and the next day had a team come right on time and get to work. Be Cool has always worked with me and has been up front and honest about what needs to be done
I think I have left a review before but Be Cool never stops being amazing. From dispatch to technicians they not only care about your business but they care about you. I truly feel like if you are left to sleep without AC, they feel it too. Wonderful people, wonderful company.
Be Cool is an excellent company—responsive, timely, and professional! Beau is friendly, knowledgeable, and offers helpful recommendations without being pushy. I’ve used them multiple times and will continue to do so. Highly recommend!
Excellent job as always! Rider is always on time and does an excellent job of explaining what the problem is and how he fixed the issue. He provided pictures of all the components and documents everything. I’m completely satisfied!!!
Beau and Rider did an excellent jobProfessional personal and ahead of timeThank you
Friendly staff, clean tech and information about our new unit.Thank you for your efficientlyAlice Bennett
A few months ago….I had a screwed up job by another company. Beau and Anthony came out to put it right, which they did easily and they ran a 5th wire on my Nest thermostat. Very professional, and quick and funny. It was an absolute pleasure working with them.9/3/21. I had a Generac Generator installed yesterday by the Generator Supercenter in Tomball. The generator guys kicked some wires in the attic and they were wires to my upstairs AC. I didnt know until late last night... went to shower. It was hot up there... After troubleshooting for an hour, I got on the phone with tech support for an hour... couldnt get it to work. Called my AC Beau (Be Cool AC and heating) and now I have AC. He’s just plain excellent!! God bless that man! I guess Ill be napping this afternoon12/9/22 Be Cool came out to run a wire on another Nest thermostat for me. Rider was professional and thorough. Very polite. It’s a pleasure working with Be Cool!!10/4/24. Be Cool came out to perform maintenance checks on my two units. I met Ken, the tech who has 7 years experience and has a solid understanding of HVAC. He is polite and personable. Everything was in good order. Then he talked about replacing my 20-year-old furnaces that was discussed last January. He wrote out the options and prices for me to replace both of my furnaces with a good discount! I’m very pleased with this business and they have my trust. We made a date to install the furnaces.Amber takes the calls at the office. Her communication skills are top knotch!! Thank you Amber! And thank you Beau and Ken. 5 🌟
Heater did not turn on, when Houston weather got much colder. Called Be cool, they scheduled the visit on same day, and got the issue resolved. I appreciated the quick response.
Bo was prompt and efficient. I value his expertise when it comes to my system.
Look, Beau and his team are amazing. They are punctual, professional and efficient. They also have an affordable service plan that makes great sense. If you want it done right Be Cool is a great HVAC company. They always go above and beyond for their clients. I am always pleased with the service they provide.
Be Cool is the way to go for AC & Heating needs. They are extremely thorough, prices are very reasonable for the great work they do. They are knowledgeable and explain in very simple terms what they are doing. They also dont make you feel pressured to buy extra services or parts. They explain what you need and why it is beneficial and leave it up to you to decide. Be good to your AC and choose Be Cool!
Beau was amazing. He came out before my scheduled time.I loved his professionalism and expertise. I highly recommend this company.
Rider, our technician, came out for an A/C checkup. He was very professional, thoroughly checked everything, gave us an update on what he found and his recommendations. Very knowledgeable! Excellent service!
Had new unit in attic along with all new duck work. Rider and his crew are excellent and very detailed with their work. Will definitely use these guys in the future for any job. If I could rate higher than 5 I would.Today 11/09/2023Rider came out to service my a/c because it was not working. After doing several causes it was the surge protector that needed to be replaced. What a relief part is covered under warranty. I cannot say enough good about Rider he is very thorough with his job and checks all different reasons why something is not working. Be Cool will be my a/c people forever.
Very fast response time. I called on a Wednesday morning because my blower was making a loud rattling noise in the attic and a tech was scheduled to come out the following day however i received a call about 2 hours later informing me that a tech would be available to come out same day. Took about an hour to replace the blower wheel that was causing the noise and everything was back to normal.
We love Be Cool! Consistently reliable, trustworthy and communicative.
We had the most exceptional service experience recently with an emergency AC need. We had been out of AC in Houston 100+ degree weather for 48 hours. I contacted “Be Cool AC and Heating” around 1700 hours on a Friday and spoke to one of their reps (who was extremely cordial and attentive over the phone) He immediately took my info and schedule me for an early morning spot the next day (Saturday at 0800) with a two hour window. However, by 0800 hours on the dot, AC Technician “Rider” was in my driveway and ready to work. He was very personable, bilingual and easy going in his approach to the problem and in the way he explained everything he was seeing. There was definitely no upselling and absolutely no shady tactics that I could sense….he also detailed VERY REASONABLE FEES the company had…in addition he also explained the VIP program of his company and needless to say…we are now VIP customers of “Be Cool AC and Heating” and looking forward doing business with them. I highly recommend that you call “Be Cool AC and Heating” for your air conditioning and heating repairs and maintenance needs…and ask for “Rider” if he is available, he is a true professional and definitely made our weekend!!!Two finally “Cool” customers after 48+ hours in a Houston 100+ degree weather hot box without AC.Ivan and Jill
Saw Ryder and Beau today. They are both efficient and knowledgeable! Like family.Will always use them. 👍
Beau and his crew were very professional and got the job done quick ! i would definately recommend them to anyone
Be Cool is my go to for all my AC needs. Beau was able to quickly identify the issue and had me back up and running quickly. Whenever someone asked about AC help, I always send them to BeCool.
The Tech was good, friendly, explained everything and appeared to be thorough. Ill be retaining these guys for my a/c and furnace needs.
This is my 2nd experience with Rider at Be Cool! He is amazing.
Be Cool never fails to deliver! They are simply the best.terry hogwood
We called on a Thursday evening and were able to get an appointment next day before lunch. The ladies working in the office were extremely friendly and professional. Rider was our tech and he explained everything very thoroughly and made sure all of our questions were answered. I highly recommend this company.
Wow!!! This company surpassed all my expectations. I called on the whim because I was needing my ac looked into as I was selling my home. I called at 10am and was set for a 3pm appointment, same day. Thank you so much. On top of this, they sent a gentleman named rider our way. He was so knowledgeable, punctual, skillful and just overall great communicator. I appreciate rider and his expertise and attention to detail to take care of my service. Rider, thank you. You are a wonderful asset to this company. You guys have a customer locked in for future services.
Be Cool AC & Heating is always prompt, trustworthy and willing to assist with your AC needs. Very friendly
Beau and team answered all my questions and after my review decided to go with the Daikan proposal with 12 yr warranty. Install went very smooth. Great guys, great job!
Beau and his team were amazing! Everyone was on their A game. I contacted them after hours and got an appointment scheduled for an estimate that next morning. The consult was thorough and no pressure. The process was easy. I had all of my questions answered before asking. We received our estimate within 30 minutes. Financing was at zero percent! Our system was installed 2 days later. The team was on time and efficient. I couldn’t ask for better customer service. And the price was way below everyone else for top notch equipment. Thank you!
Amazing service and communication, great quality. Rider is very professional and friendly. Would recommend Be Cool to anyone looking for an AC service.
Their check-ups are easy to schedule, and their tech, Rider, is very efficient.
They were amazing as always! Checked both systems, installed surge protectors and thermostats.
Be Cool has some of the best communication and walks clients through the process of maintenance with photos and videos. They have been on time or early for each call out. I appreciate their care for our property and honesty when unit problems have occurred.
Beau, is always on time, courteous, and professional. I highly recommend this company.
AC blowing warm on a Sunday. I got on the website and was able to have a tech come out the next day. AC tech was on time, he called 30 minutes prior to make sure I was home and I received a text stating he was on the way. Very professional and good service. Local company with local workers from the community. If you live in the Cy-Fair area I highly recommend Be Cool!!!!
Update: its been a year and I stand by me previous post. I would highly recommend. Honest and responsive individuals who do clean work.Previous post: I absolutely love this company. Theyre stand up people, friendly, honest and have high integrity. Thats hard to come by, sad to say. I have a brand new home and you know how that goes but Be Cool gets me right every time. I highly recommend!
Everything was explained in detail and even included pictures of all that was done. Highly recommend! Very knowledgeable too.
They arrived on time and completed the work in a timely manner. They kept me informed of what steps they were taking and why they performed. They also provided me with potential issues that may arise in the future, these were substantiated by pictures taken by the technician. I have alway been satisfied by their performance and cost.
Everyone at Be Cool Ac have always gone above and beyond to help me. My AC was not cooling properly and Beau came out on a Saturday to check everything and found it was low on Freon. He repaired the problem and made sure it was cooling properly before leaving my house. Beau also called back to make sure it was continuing to cool. Suzanne is always very friendly as well and always calls me to let me know someone is on the way so i never have to worry. I highly recommend this Company and I will never go elsewhere. Very cost effective and very trustworthy. A+++++
Services and tech have been very good. Will continue using them
Beau is a customer of mine and when the time I needed his services, he responded. His 24hr hotline people fantastic. Got an appt for this morning after a night of no air and Beau replaced several items and had me up and running in no time. Great Service Be Cool...when its time to replace the unit I know who to call.Thanks
Great service as usual. Everything installed properly and efficiently. Thanks!
Service quick and professional. Kenneth did an outstanding job. Professional and felt like he was looking out for our best interest..keep up the great work.
If you are wondering whether or not to call and use their company, I am strongly urging you to chose them. You absolutely won’t regret it. Beau and Sara/h have AMAZING customer service. They helped me out right from the start, before they even knew if I was going to be a customer or not. They went above and beyond to help us verify warranty and they really seemed to care about the outcome, and not just for monetary gain. Beau’s work is outstanding, and I feel like he has our best interest in mind when offering his opinions, experience and suggestions. He’s kept communication open, and kept in contact with us in the days leading up to the service, and after to help us out. He has a positive and relaxed attitude, but still extremely professional when needed. I felt like I was working with a close friend, rather than a disconnected and shut off company. They are local and family owned. I cannot recommend them enough.
Be Cool AC & Heating has always been able to help us quickly and gives me options on what we can do to fix the issues. Customer service has always been amazing too!
I use Be Cool AC & Heating. I am happy with their service.
My technician had excellent communication and customer service skills. Thank you for service.
Have used these guys for years on multiple houses. They are always really responsive, on time, know their stuff, and do a great job! Beau even came out on July 4th to replace the fan so we could have a pleasant holiday!
This company from the estimate, to the installation was very Professional, courteous and knowledgeable. Beau recommended the best fit for my home and budget.The installation crew was meticulously clean and thorough. They were very quick and I could not be happier with the results.Give Beau Brown at Be Cool a call if you like watching Professionals work as much as I do.
Im sure Beau is tired of me and my AC unit...but he wouldnt tell me if he was. He was very professional, extremely helpful and patience with explaining things to me. I had a few ducks that needed to be repaired, a float switch installed a drain pan that needed to be moved and my drain lined cleaned. Him and his team really worked with me on getting these repairs done and Im grateful! My 5 star review isnt for clout, he gets out there and gets it fixed. Thanks again!
Note: Last year, had them install a high efficient hospital grade filter system with UV. No more dusting of furniture and house items every week. It has eliminated the vast majority of dust.Very skilled, polite, neat and on time. The office called before their scheduled time. Their crew texted me when they were on the way. Received a followup email and text after they were done within an hour. Our tech, Rider, was incredibly knowledgeable and explained everything along with many photos of our equipment. I really appreciate that!Thank you Rider and thank you Bo, for stopping in to say hello .Highly recommend these guys for all AC and heating needs!! Call Bo and the entire team to schedule for all your AC and Heating needs. They are very proactive!🌞🌞🌞🌞🌞
Professional and great service. Would highly recommend.
Be Cool is awesome! They are honest, courteous, punctual, explain every step of what they are doing, and take before and after pictures of their service. I’m very satisfied with my service and with my tech, Rider.
Man, what can I say about these guys other than AMAZING!!! My A/C went out on Thursday. I called them toward the end of the day and they agreed to come out the next day. My appointment window was 1:00 to 3:00, and Beau showed up right at 1:00 (how often does that ever happen?). Thankfully he had the part I needed in his van, so he was able to fix my issue then and there and I was up and running within 30 minutes. I would 10/10 recommend this company to my friends!
Beau came out and identified the problem and fixed it. Had a blocked condensation tube. Prompt and thorough. Will use them in future.
Beau came out a checked our system and was very professional and explained everything he was doing. Very thorough and told us about the other services they provide, without a sales push. Highly recommend for your HVAC needs 👍🏻
Excellent team of workers who were professional and efficient. Would highly recommend!
Rider came and did an A/C system maintenance on my 2 systems. He is verythorough and explained to me what my system was doing and made a recommendation on how to improve and prolong my 2 A/C units. What I like about Rider is that he is so passionate about what he is doing that it shows when he talks to me about it. Rider is a very nice and curteous young man. I would definitely recommend Be Cool AC & Heating.
Was able to get appointment on date requested and performed repair necessary; technician very helpful & friendly. I would definitely recommend Be Cool to all my neighbors.
Beau and his team were very thorough and took the time to explain what the issues were with my AC. Their communication is very considerate and I received confirmation calls for the initial appointment, instillation and once the job was complete. Beau also called himself to make sure the unit was working to my satisfaction. I highly recommend Be Cool AC & Heating. I am now a loyal customer!
If anyone is looking for a top notch ac/heating company look no further than Be Cool . Beau and his team were there when I needed someone to come and service my ac system Every other company was 2-3 weeks out, Be Cool came out within a few days. He was very professional. He knew exactly how to fix my issues with my unit and his prices were very reasonable. He didn’t try to sell me something that I didn’t need He gave me some suggestions on how to make my unit more efficient.
Be cool was just that, Cool. Upon contacting them they came right away to assess our old heating unit and replaced it with a new one right away. Their service was fast and friendly. The job was done within 4 hours and we couldnt be happier. We plan on using them again when needed for our air conditioning unit as its an older unit as well. If you need your unit serviced or replaced I would use Be Cool AC & Heating.
These guys are knowledgeable and trustworthy. It’s Great doing business with them each year.
We had an excellent experience with Be Cool A/C & Heating. Beau Brown and his crew are friendly and very knowledgeable, particularly in comparison to other A/C & heating firms weve used over the years. We had a complete A/C and furnace installation done by them, including replacing the old metal ductwork in our attic. They were very efficient and answered all the questions we had. They also registered with the manufacturer the warranties for all the units which were installed so that we didnt have to do so ourselves. Were very much enjoying the new system they installed for us.
Always great service, always on time, so nice to have a program for regular maintenance where I don’t have to remember to set up checks because they reach out to me, highly recommend.
Beau is great to work with and was just a PM call but as usual Couldn’t be happier. Great job!
Beau came out to my house to replace a small unit in an extension behind our garage that my grandpa stays in. He was respectful and polite all while answering any questions with a smile. He came out the evening before assessed everything and the next day returned and fixed it in the blink of an eye. I truly couldn’t have asked for a better experience with a company!! HIGHLY HIGHLY RECOMMEND!!!
Beau was very nice and personable. He explained everything to me and answered all my questions. He was very respectful of my home and did a great job. I will continue to use them as my AC repair company.
My wife and I decided to replace the AC/furnace unit since it was 19 years old and the furnace went out. After obtaining quotes from various AC & Heating companies, Beau from Be Cool was the most straight forward and most reasonable/affordable priced. They have financing available which is convenient. Beau and his team were very prompted, efficient, and careful in the installation. I highly recommend Beau and team for your cooling and heating needs.
Fast and great service from Beau, Rider, and Amber!
We had Be Cool come out and do an annual check on our a/c units a few months ago. Yesterday, one of the units was not working, called this morning and they came out right away. Found the source of our problem and was promptly fixed. Office and on site technicians are professional and very responsive. A big thing for me is COMMUNICATION and they are top notch . I would highly recommend Be Cool !
They always come to our rescue! They were referred to me by my sister when my AC wasnt blowing as cool as it should. They came out the same day as my call. The problem was just freon! They added Freon and were on their way....no sales pitch, no added on problems! Recently my AC unit stopped around Midnight. I left a message via their website around 8am, they were at my house before 9:30 am! He fixed the AC before knocking on the door!!! No hassle, HONEST, DEPENDABLE, friendly and professional service!!!
They did a great job, at a fair price.
Beau from Be Cool AC & Heating gave me a great price that beat any other AC company I called when my AC unit went out. He was able to come out to my house the same day and gave me great advice as well. His customer service is superb. I will definitely be using Be Cool AC & Heating every time I get my AC unit serviced.
They arrived on time and finished the job (put a soft start on) quickly. Highly recommend them.
Beau and his crew did a fantastic job replacing my duct work and plenum boxes. They showed up when they said they would, explained things thoroughly, found some other minor issues and corrected them as well. Did a professional job to say the least. And all for a fair and reasonable price! If you need work done to your system, call Be Cool AC & Heating! You wont regret it!!!
If you need an honest and reliable option to have your HVAC system repaired or maintained …. Stop looking and go with Be Cool.Beau, Sara, and Suzanne are phenomenal! I cannot properly articulate how amazing this company has been for our family. They truly treat you as family and not just another random person needing HVAC assistance.Beau has been extremely thorough and honest in his assessment of our AC issues (we’ve had two) and you feel like he is not trying to upsale or swindle you into anything you do not need to get up and running. Our system is ancient (in HVAC years) and he has never once just said - it’s at its end of life just get a new system. He has identified the issue and fixed the actual problem, not just a bandaid to get another service call.All three times Beau has been to our home his has made it a priority to engage with our little ones when they talk to him or want to play kitchen for a few minutes. Beau truly feels like a member of our family.
Beau from Be Cool came to our home within 2 hours of us calling in our problem. Our furnace and A/C would try to come on but the blower wouldnt engage. Beau and another technician diagnosed the issue quickly and gave us a very reasonable quote. They fixed the problem and did a full A/C tuneup and recharge in just over an hour and came in $150 under their estimate. Our A/C and heater havent worked so well in the 12 years weve lived in our home. My husband and I highly recommend Be Cool AC & Heating and will not hesitate to call them again if we have any other issues!
Doesnt check on problemJust run diagnostics on ac and try to replace something that not really care about my problem
We noticed our downstairs air wasnt cooling as well as usual. We called Be Cool and explained the situation. Bo and a repairman came & checked out our unit. The coils had a leak, a big leak. That afternoon they replaced the coils and checked the freon. We appreciate how quickly they responded to our call during these hot Texas days!
Tech was very good - even arrived early. Explained the issues and options
Beau and his team are amazing, he replaced an AC system for our rental property efficiently. He has also replaced the AC systems for multiple clients and each and everyone of them has been impressed with his honesty, integrity, and quality workmanship on installation. He and his team are also efficient and quick!
We have used Be Cool for many years now. Beau & his team are always very quick & professional.
Noticed icing on the AC line late Sunday night which forced us to turn off the unit for the night (thankfully its February and its not really needed). Attempted to turn everything on in the morning to get the heater going to no avail. I was left with the impression that it might just be the capacitor, but that wouldnt explain the icing so I decided it would be money well spent to have someone come out and check the system, and Im sure glad I did, and am even more glad I called Be Cool!Made the call around 8:30AM and Beau was at my house at 10 to look at everything. Turns out the board in the heater had blown, which came as no surprise when I found out the heater was the original with the house from 94 (what was surprising was it was the original since the AC was changed in 16). Before leaving to follow-up at the office on the options available to me, Beau was able to get the system working in a temporary manner to ensure i could have heat/cooling until the fix was in place, which was very important considering the little ones I have.At this point it was for me to review the options of whether to put a bandaid in the existing system knowing Id have to address it down the road in the near future, or put in a new system to have peace of mind (as well obtain the actual SEER rating the AC is supposed to be running at). I had the formal options and pricing before lunch and made my decision shortly thereafter to get a new heater installed. It worked out that the work could take place that same day and a crew was here at 2PM to start the work and were driving off at 3:30 having fully installed and ran through the function tests with me to ensure everything was working.So in summary, couldnt have been happier having gone with Be Cool and will absolutely go to them for any future HVAC service, maintenance, or installation needs. They are:-a local small business-on time and quick as mentioned above-the pricing was more than fair and affordable in my opinion (as someone with a family to support and having been forced to drop a bit of cash a few weeks on some plumbing repairs, this was a big factor to me)-professional and courteousDefinitely recommended!!
Very good job done for a maintenance check. I was provide feedback for up coming issues as well as a plan to rectify the issues at a cost effective rate.I certainly will recommend them to family and friends.
Great Service and communication especially the part that I needed for my heating system was on back order kept me in form for two days about the art that was on back order. As soon as a supplier received a part they were on the way to pick it up installed it you could expect for anything more I highly recommend them. Burnie
Beau Brown did a fantastic job on my coil and condenser. I would highly recommend his company. His technicians did the install and he came back out to make sure everything was working properly and answer any questions. Next is ductwork! Very professional! Thank you Beau!
Great service techs and great customer service. Have been using them for a couple of years and I am very satisfied with my experience. Beau is an awesome guy who is very knowledgeable about his craft. I highly recommend this company.
Beau came and fixed my AC. Both the motherboards got hit during the recent storm. They came the same day I called and assisted me. Dude was great and very helpful. I definitely recommend this company!!!
Beau and company arrived promptly, diagnosed our HVAC issue, quoted us a fair price and fixed our problem the same day. He even did a couple of extra services for us. Overall, we were extremely pleased and will only be calling Be Cool for any future needs.
I brought in Be Cool AC to correct a poor installation job from another installer. The response time, professionalism, and quality of the job was second-to-none. The evaluation was expert, communication was excellent, the estimate reasonable and I sort of want to bring people up in the attic just to show them how good everything looks and works. Thanks to all.
Beau came yesterday to check my A/C. I was afraid we had mold , we did. Made an appointment for today. He and his crew were on time and completed everything in a couple of hours. He installed a UV Light to eliminate the mold and prevent it from being a problem. He also installed a whole home filter in the attic. I highly recommend Be Cool A/C and Heating.
Be Cool is an awesome company! Always fair, efficient, and helpful.
Everything about this company is great! From the time that you call in to get an estimate, to scheduling and installing; you will thoroughly be impressed. After dealing with so many different HVAC companies in my life, it is hard to really trust what anyone says nowadays. But Beau at Be Cool AC & Heating is professional, honest and super knowledgeable. I dont see us wanting to do business with anyone else. If you are looking for a great HVAC company on the NW side of town, call Beau and youll see just what I mean.
Great job. Delivered as promised.
I called them and they quoted me a reasonable price. They came out two days later, and completely installed a new system in one morning, which was awesome! Very professional crew and the manager was here majority of the time overseeing everything. I highly recommend!
Beau from BE COOL AC & Heating gave us 5 Star service! He was super helpful, he called with updates regarding the parts that were ordered, he was on time, and did a fantastic job. Thank you Beau for turning a horrible experience with a broken AC in summer, into a breeze.
Be Cool was responsive from the get go and very fair on prices. Beau and his team showed up, got to work and improvised having to navigate some tight spaces. The best news is my electrical bill dropped from $300 to $120. Definitely had a leak!
Beau was extremely helpful. I found Be Cool from the nextdoor app so knowing my neighbors had good experiences was a plus for me. The team was very responsive and communicated well with me. I would recommend Be Cool AC to anyone with AC needs in Houston!
I was dreading to hear my old unit would need to be replaced. Thankfully, technician found a bad contact switch was the problem. He had parts needed in the truck, explained how system operates, and recommended other preventative maintenance measures for improved operation.Punctual, professional, and just super nice to work with. Highly recommend BeCool
Beau and his team knocked it out of the park in every way. I received excellent price, service, response time, every aspect that you would want in a job. I will use this company in the future as well I will recommend it to anyone I know. Thank you Be Cool.
These guys are amazing!! Love having Beau and Beau out here at our house. Always respectful and do great work!!
Rider was excellent and very professional. Rider was easy to talk to about what I needed, and explained everything. The work he did was excellent! I highly recommend Rider and Be Cool AC & Heating.
They were on time on a holiday and did everything remotely. They took care to make sure my unit was cooling effectively, shut all my windows and I when I returned home, I had a nice comfortable house. These guys are the best!
Great, professional service!!Highly recommend them.Thank you Be Cool!!
Outstanding quality of work and customer service and support!! Thank yall so much!!
Outstanding services delivered. This is a very honest and reliable company. They dont try to overcharge you and will tell you the exact problem and the cost to fix it is more than reasonable.
Inside fan blower motor went out on a Saturday landlord could not get his guy out on the weekend called Be Cool out of the Copperfield neighborhood newsletter. Beau showed up within an hour on Sunday when we called, diagnosed the issue, and tried to get us up and running with a new capacitor as the motor was unavailable until Monday. Even though my landlord called his guy on Monday to replace the fan motor Beau still refunded the cost of the capacitor that he left on Sunday. Its no wonder he gets a lot of good reviews. I will be sending this to our church directory and let them know that if they ever need air conditioning Be Cool is the place to go
Be Cool AC & Heating installed a new thermostat, a new main unit, proper plenum, corrected existing/incorrect duct work, installed new vent and new duct work and removed all of the old equipment in the attic. Beau was fantastic on setting and meeting all of our expectations. Were happy we chose Beau and Be Cool AC & Heating.
If you need a new HVAC system and are looking for terrific customer service, honesty, and fair pricing...Look no further! I was very impressed with the work that was completed and how above and beyond they went for me. I will be calling Be Cool in the future for any and all HVAC services. Family owned and operated and truly the best!
Excellent customer service, kind, helpful and upfront.
Excellent response to request and install! Highly recommended!!
Have been a raving fan of Be Cool since they did our complete HVAC install a few years ago. They service our system twice a year and I wouldnt be without them in Houston!
Ken was very detail oriented and answered all my questions.
I sent a request for an appointment through Rheems dealer locator. Beau called me within 30 minutes and he was able to come to my house within an hour! This was not a critical situation, I simply wanted a preventative maintenance check on my system after getting a report from John Moore that smelled like complete BS and an attempt to rip me off. I was right about John Moore, nothing wrong with our system at all! The cost of the inspection, a very thorough one in which Beau explained everything he was doing and how the AC was designed and worked, only cost me $49. Highly recommend BE COOL AC!
Quick response when I called about my AC blowing warm air, and had me back to cool within 2 hours of my call. Hard to find that kind of AC service during a hot summer afternoon at any price, so the very reasonable price for service call and fix was greatly appreciated.Hope I won’t need further AC service for a long while, but I know who I am calling when the next time comes.
Rep arrived on time, found and addressed the issue immediately, whereas the previous contractor had just started to replace components that didnt need to. Excellent service.
We had them do a preventative maintenance checkup. J.J. (nice young man) was here on time and explained the process to us. He went right to work. J.J. found no problems with our system. Fast reliable service at a very fair price.
My AC was going out and Beau Brown and his team from Be Cool AC & Heating installed a new Rheem 16 SEER Complete System at my house. I called on Friday afternoon and talked to Beau. He came by Saturday morning to look at my small attic space to make sure the system would fit. Beau had his team at my house early Monday morning removing the old system and installing the new one. They completed the job just after 1 PM. The system works great and I could not be more satisfied with the job they did. I would highly recommend Be Cool AC & Heating to anyone needing HVAC service or system replacement.
We are loving our new air conditioning! Our house is so nice and cold ! I dont have to hear the kids say its hot in here anymore because last night was so cold ! We love the service and the did a amazing job we will always be life time customers.
Working with Be Cool AC is the best! Would recommend to anyone.
Like most homeowners, we wanted to do our homework to help us understand and figure out the problem of why our A/C blower motor was going out every year. Up until 4/7/2020 we were covered under home warranty and had been dealing with A/C companies home warranty would choose to send out. This only led to multiple companies coming out and several $75 trip charges only to be told they didn’t want to help us because parts were too expensive or that the issues were unknown due to how many previous companies touched the wiring on the furnace. Home warranty dropped us as we must have had too many issues and they saw this coming- good timing on their part. Well 4/11/2020 of course our A/C quit working. We new it was probably the blower motor but had no idea why once again. We decided to pick a day for a/c diagnoses and estimates from companies we chose from the Hearthstone Newsletter since we were no longer covered under Home Warranty. We heard from 4 different companies. 3 out of the 4 actually followed through with the delivery of their quotes. Looking back, we should have just trusted our Nextdoor reviews and gone straight with BE COOL from the get go! Listen to your neighbors- they know good business! Beau with BE COOL was the last that came out to our house, he told us exactly what was going on and why right off the bat! We were very impressed as it took other companies hours. This was a no brainer to us. Beau’s knowledge surpassed all the other technicians we had met with. Turns out we needed 2-16” returns for a 5 ton system and we were lacking a media filter. Our a/c was a dirty mess and had been pieced over the years- we knew it was time for an entire new one. We approved Beau’s quote. BE COOL’s quote beat the other companies by hundreds, one even thousands! BE COOL showed up the next morning right on time like they said they would. He was considerate to text us as to not wake our child with the doorbell to let us know they were on the way and also had arrived. BE COOL’s crew was very respectful of our personal space and entered our home wearing masks and shoe guards. A canvas carpeting was laid out to keep all debris off our floors. While installing, the crew found a huge hole where our return air was open to the attic! Not only did they repair this attic opening, they installed a brand new 5 ton Rheem System, replaced all our ducts, installed the EcoBee5 thermostat for us and to top that off recommended we install a power surge protector to cover the entire house. Hell YES! Most of our ducts had holes, were crushed laying on top of each other, or not connected at all. WE ASK OURSELVES NOW, HOW HAVE WE LIVED LIKE THIS FOR 4 YEARS?! BE COOL went above and beyond for us! What a difference it has made in our home! And we can not thank BE COOL enough! They did a fantastic job, very professional and polite. It has been a few days now and guess who calls to check up on us to make sure all is running smoothly and answered any questions we may have had. You bet! BE COOL! Financing was available and this was the route we chose. Suzanne walked us through the entire process from scheduling, financing, and follow up. She has been there every step of the way. BE COOL has left us feeling relieved and a burden has been lifted off our shoulders knowing that if we have any issues or questions they are right there to help and will treat us right. Beau wants to help his neighbors and be there for them. Take it from us, if you are looking for someone you can trust- Call BE COOL! They took great care of us and we couldn’t be happier. THANK YOU BE COOL!
Beau came out and was very professional. Knew exactly what the problem was when I told him the issues. Wasted no time with solution, and gave information on costs to replace AC unit. Very reasonably priced, and local guy. Would definitely recommend this company to anybody with AC issues!!!!
Super amazing service. Honestly I was shocked. From the time I first called for service to the time the job was completed was an just hour and 14 minutes. Amazing customer service. I love when an actual human person answers the phone. The technician was friendly and did not try to sell me anything. He was there to fix my problem, and he did.
Be cool is awesome, Beau is the best and is very honest and fair about prices. He wont try to sell you things if it’s unnecessary. Highly recommend!
I would not hesitate to recommend Be Cool AC & Heating to friends and family. They are reliable, honest and prompt with all services.
The technician was knowledgeable and professional. Outstanding service
Great experience! Recommend fully!Came early, Diagnosed problem, Explained situation that made sense, Took steps to keep home and work area clean and Quickly corrected problem.
This company and their employees were great in my time of need. They came out, loan me some portable AC units, returned to do the work professionally and were quick about it. I would highly recommend Be-AC to my family and friends
Be Cool is fabulous. Their team is great, polite, friendly, and know what they are doing. Completely trustworthy.
Rider is a pleasure to work with and does an excellent job.
Very professional , explaining all details and reasonable. Did a fantastic job in a short period. Would definitely recommend this company
Be Cool company was outstanding. Showed up on time conducted their business in a professional comprehensive manner at a reasonable price. Could not have been better.
The service was great, early and on time. The technician was respectfull, knowledgeable and informative. The service was performed properly and provided information to keep the system in good running condition. Thank you.
A/C went out on 8/23/2023 at 3 pm. It was 103 degree at that time. The technician showed up at 5 pm, fixed the issue in about 30 minutes. Life back to normal! The technician was super professional as well!