Morgan Pro Services

Was scheduled for a Spring AC checkup, plus the installation of a Soft Start for the compressor. Service Technician was prompt for the appointment, knowledgeable about the soft start, and got right to work on the installation. Soft Start installed, he demonstrated the reduced startup amps drawn by the compressor, as well as the reduced noise generation. He advised me to reschedule the Spring Checkup, as the extremely cold temps would make some of the system pressure check readings unreliable.One of the reasons I keep coming back to Morgan Pro is the integrity of the Techs they send out. He could have gone through the motions, given me a report and taken payment and I’d have been none the wiser.

My heater wasnt working during the cold spell last week. I called Morgan Services from a neighbor recommendation. They came at the promised time (not late) and sent the best service tech I have ever had in my house (Diego C.) He was very polite and actually drove an hour to get the part to fix the heater. It was a Friday and he did not want me without heat for the weekend. They are now my new service technicians!

Paul finished up remodeling my bedroom on Thursday. I am so happy with it. Paul was so professional and I appreciate the great customer service from Paul and all of the folks Ive worked with at Morgan Pro Services. This is the service customers expect. Ive used them now for A/C service, remodeling and I plan to use the plumbing services soon for some work in my kitchen.

I recently had the pleasure of using Morgan Air Services, and I can confidently say that they exceeded all my expectations! From the very beginning, the scheduling process was seamless and incredibly organized. I received email and text notifications that kept me informed about my appointment, including updates letting me know when my technician was on the way. This level of communication was truly impressive and set the tone for a fantastic experience.When Matthew Rojas arrived, he was right on time, which I greatly appreciated. His professionalism and expertise were immediately evident. Matthew took the time to thoroughly assess the issue with my system and demonstrated an impressive depth of knowledge throughout the process. I was blown away by how quickly he diagnosed the problem and fixed it on the spot!I couldn’t be happier with the service I received from Morgan Air Services and Matthew. If you’re looking for a reliable, professional, and efficient air service provider, look no further! I highly recommend them and will definitely be using their services again in the future. Thank you, Morgan Air Services, for a job well done!

Everyone that I have worked with at Morgan Air Services has been fantastic! Trey Morgan, Steve Lyon, and Ivan Hall have been absolutely first class! Ivan Hall most recently installed a REME Halo LED air purification system and was incredible to work with. His professionalism and expertise were evident throughout the installation process. Ivan took the time to explain how the system works and ensured everything was set up perfectly. The air quality in my home has noticeably improved, and I couldn’t be happier with the results. Trey Morgan and Steve Lyon have also been exceptional in their service, always going above and beyond to meet my needs. The entire team at Morgan Air Services is dedicated, knowledgeable, and truly cares about their customers. I highly recommend them for any HVAC needs. Thank you, Morgan Air Services, for having the best people! I am truly grateful!

We’ve used several different a/c companies over the years. Glad we’ve found Morgan Pro Services. They consistently offer the BEST customer service, techs, and products at fair prices.

Morgan Pro are super friendly with great reviews, and thats why we chose them. But Morgan Pro botched our install, costing us tens of thousands $$$$$. They came to the house over 20 times to try to fix what theyd done, and then they refused to give us a functioning system. With our actual house being wrecked by their install, we were forced to rip it all out the following year, and replace it with a new system. We could no longer trust Morgan Pro to get basic things right, like working out the correct tonnage for the house and providing quality control over the install: according to our subsequent installer, Morgan Pro got all this *completely* wrong! Of course, they refused to take responsibility like any honourable people would, they blamed their supplier and our house instead. They have NO shame. They know everything we’ve said is true. They cant explain why the next guy got everything right, for half their price. We bitterly regret choosing Morgan Pro. We are shocked and wish wed known Morgan Pro had it in them to act like this. Thats why weve left this honest review. Wishing all homeowners well in their HVAC installs, whomever you choose!

Morgan Pro’s incompetence cost us $23K+ for a system we had to rip out 18 months later (PHOTOS below). Anyone interested high-efficiency HVAC technology should read our story before choosing to work with them.We trusted Morgan Pro to 1) assess our 1500 sqft home for the most energy-efficient HVAC system it could accommodate and 2) install it correctly. They failed to do either. Their $3K Manual J assessment said we needed a 5-ton HVAC system. It took Morgan Pro 9 months and over 30 visits to install a high-efficiency system and to get it functional—two inverters outside (they accidentally blew up the first one), and 6 mini splits through our home in all the ceilings. During that time, they caused unnecessary damage: cutting extra joists, drawing on antique trim, and they compensated us for that. Their HVAC system initially passed city inspection, but it never worked 100%. As Morgan Pro kept trying to fix it, we had to agree to things they had promised to avoid—wall thermostats everywhere, humidity and noise levels that were too high, and on and on. When water started pouring from our new ceilings in the middle of summer in Houston, it was clear to everyone that the system was simply wrong for our house. But instead of taking responsibility for their failure, Morgan Pro blamed the two things we had hired them to get right: our house, and the system.Their next move was to conduct a test on our home, claiming it now needed 8 tons of HVAC (!), not 5, and that we pay a further $14K to get it up to 8 tons. Knowing it was just laughable that our 1500 sqft house was an 8-ton home, our next step would be a legal dispute to make them give us a correctly sized and functional system for the money they had already taken from us, with consequent delays to a remedy. Shocked and exhausted, we decided that delay was worse than severing ties with a business we could never trust again anyway. Morgan Pro ended up waiving money we still owed them so they could crawl away from their own install guarantee, and we were relieved to see them go. We then removed the entire system and installed a conventional one—4 tons, HALF what Morgan Pro reckoned. This system has worked perfectly from the start, costs much less to run, is much quieter, and is a great fit for the structure of our renovated historical home.Our new HVAC technician extracted the system, and he has installed the same units many times before. He pointed out all the mistakes he saw in Morgan Pros installation, and said the technology was also just not suited to our house. Morgan Pro’s supplier and factory rep (who they depended on almost exclusively) were also at fault and we are making formal reports to their respective professional boards and the manufacturer as well. All of them failed us abysmally, but none more than Morgan Pro: they failed to do right by our home and us, when that was their *only* job for which we paid many thousands in good faith while we supported their efforts in our home for months with remarkable patience and kindness: everlasting shame on them.We have written this review so that other Houston customers can be well informed. We would hate for the same experience to happen to anyone else because we had remained silent about their appalling record with us.One star is for their fantastic office staff and their young tech Ricky, who always worked as hard as he could to do his best, though he was way out of his depth on these units.

Morgan Pro Services installed our AC system and we signed on for the service agreement and couldn’t be happier! They take such good care of us and when we have any issue they send someone the same day! Trey Morgan is a very professional owner who cares about his clients. Ivan has been our technician and he is so thorough and courteous. He is such a hard worker and always takes time to explain everything he has done. They go above and beyond for their customers! We are so glad we chose them and you will be too!

Morgan Pro Services provided just what the name suggests - Pro Services. They came in after my old unit died on me and had me up and running and enjoying the cold a/c in no time. They priced out several different units, walked me through my options, and answered all my questions to make sure I was getting the right product for my needs. I highly recommend them to anyone in need of any a/c or heat services.

Morgan Pro Services saved us this week! I’m so grateful for them, another company no showed & when I contacted Morgan Pro Services that evening, they were here the next morning first thing! They had our new system installed by 2pm that day! Their prices were great, their staff both in the office and the techs were professional. I highly recommend them!!!

Morgan himself came out and was very helpful and let me know that it was a Centerpoint problem when the two previous HVAC companies had told me I need to replace my entire system. He knew within 5 minutes it was power issues with Centerpoint and didnt try to upsell me anything. Great service!

Excellent work done by Morgan. Their service professionals answer all my questions and are always prompt on their service calls.

We have used Morgan Pro Services for the past 2 summers and they have been consistently exceptional. Our primary technician has been Adam and he is fantastic. Very responsive, professional, and honest with our repairs. I would highly recommend this company for any AC repair and if available, definitely request to work with Adam. Thank you!

I have used Morgan Pro Services over the past 5 years and every time I have always been pleased with their professionalism, quality of service, friendliness of the employees and for being punctual. Today I had an issue with my thermostat and Ivan was the technician. He explained everything clearly and offered the appropriate solution. It was a pleasure dealing with him.

Morgan Pro has been taking care of my 11,000 square feet home for over 5 years. They have always done an outstanding job. My large home has 7 HVAC units. Morgan has quickly taken care of any issues I have had and they do quality work. I am very happy with them and I will continue to use them in the future.

Morgan Pro Services has been our go-to service provider for HVAC and electrical services for years. Recently, the AC at my business went out on our busiest day of the week. They were able to come same day, assess the problem, provide a quote that was fair and reasonable, source the parts and return same day to get us back in business. I got on a maintenance plan and look forward to continued high-quality service service delivered in a professional and friendly manner.

We have used Morgan Pro Services before . This time was for a total new installation of duct in the attic. Trey was great to get it set up. Ivan and the whole crew were super. Would highly recommend them for this and any other services. Thanks!

The Morgan Pro Services team did an outstanding job of installing my AC system. It is a more complex system that Ive used in the past and when I moved in I didnt understand how a few things worked. Tristan came out and walked through the entire system with me. He was knowledgeable and incredibly helpful in explaining some of the more complex topics. He also setup my warranty with the vendor so all the paperwork was done in a timely manner. Ill be using these guys again in the future for some of the other services they offer.

Morgan Pro Services is a company that I have used for several years now. The owners Trey Morgan and Steve Lyon are fantastic to work with. They are both strong Christian young men. They know what they are doing, are extremely professional, and their employees do excellent work and always show up on time. We live in a world where quality service is slowly disappearing. Not at Morgan. I have complete confidence and trust in Morgan Pro Services work and their prices are fair. You get what you pay for!

Highly recommend. Were able to provide a quote over the phone for a specific repair and did it quickly for 1/2 the price quoted by the company that came out and diagnosed the problem. Morgan was very helpful on the phone and Ivan was very friendly, polite, and efficient making the repair.

Michael from Morgan Pro Service gave me an outstanding service for my house electrical problem that the builder refused to do correctly. Adam from Mogan Pro Service gave me a great outstanding service when he came to fix my A/C. He knows his job very well, he is very professional, he let me know what was going wrong with my A/C. Very trustworthy.

One of the best experiences in working with a contractor. After being screwed over by my warranty company, I was referred to Morgan Pro Services. Every single person that I encountered here was extremely professional, helpful and informative. Morgan Lee is phenomenal. She answered questions and help lesson my anxiety. My tech Ricky was very thorough and explained everything. Needless to say, they saved me quite a bit because, again, my warranty company sent scam artists to my home. Before coming to your house, they send you a picture of the tech, along with a tracker to see how far away they are. The electronic communication between Morgan and the client is superb. This is how you run a company. Thank you!

Extremely impressed with Morgan Pro Services. When my A/C went out these guys were great to deal with from the very first phone call. Their pricing, responsiveness, professionalism, and quality of work is second to none as far as Im concerned.

I can’t say enough good things about the quality of service I received from Morgan Pro Services. From start to finish everyone I talked to was professional, knowledgeable, friendly and a pleasure to work with. Our Technician was totally honest and gave us all our options of fixing the system or replacing. There was absolutely no pressure, and he was so patient with answering all of my questions. I’m so pleased with the quality of the work and highly recommend to anyone who needs A/C or electrical services.

Morgan Pro Services is quality. Ive used them to completely replace all AC and Heating equipment (2 units) in my home as well as bi-annual maintenance, installation of electric outlets, installation of new LED ceiling lights, patio conversion. Everything they do is top notch, from the personnel, technicians, job performance and clean-up. I highly recommend them for all your home needs.

I have been a Morgan Pro Services customer for many years and am always pleased with the work they do. I recently had some AC/Furnace issues and the jobs done by the technicians and installers in repairing my system was outstanding from start to finish.

Morgan Pro Services and Ivan were great - timely, communicative, and most importantly, got our AC working again! Really took the time to explain the issues and our options to get them fixed, and did not push us toward the more expensive options. Plus, we felt like we understood our system better after he was done - thanks, Professor Ivan!

Super-impressed with this teams professionalism, and standard of work. Id highly recommend them for any HVAC solution, and, from what I have seen and experienced, Id certainly go to them for any other service that Morgan Pro provide. Definitely my Services company choice from now on.Not only did they provide a solution to what has been an age-old problem, but they did it honestly (based on another quote, for what turned out to be unnecessary work), quickly, tidily, on-time, and at a reasonable price.Like I say - Id be happy to recommend Morgan Pro Services.

We knew when we bought our house 2.5 years ago that the AC would need to be replaced in a few years. A few weeks ago, we called Morgan Air to come look at our homes aging and struggling AC units. Trey and Steve showed up on time and did a full inspection of our system. They told us we could combine our 2 smaller AC units into 1 variable speed unit with multiple zones for control. This would also considerably increase the energy efficiency of our home.We received a proposal that night. I had several questions the next day which they answered promptly and thoroughly. I signed off, and they started work first thing the next morning. Their crew worked hard and completely removed the old system, set the new equipment in place, configured everything, and trained us how to use it...ALL IN ONE DAY!I was very impressed with the quality of the job and the responsiveness of their people any time I have had a question since installation. I would highly recommend Morgan Air Services to anyone who is looking to service or replace their AC system.Thanks for doing a great job!

I have been hiring Morgan Air for all my HVAC needs for over 10 years when it was one truck and the owner. I love to see a business grow, but find the quality usually takes a hit as they get more employees. I am so happy to report that isn’t the case with this company. Through the years I have called several times after 10pm and they get someone out within an hour or first thing the next morning if not an emergency. I signed up last year for their service plan that includes all maintenance checks and filter replacement (media filters on mine) and it is such peace of mind. They call me to schedule it and I never have to remember to call them. Ivan and Marcus just left a maintenance check filter change appointment and I could hear them in the attic discussing all aspects of my units and making sure everything was working as it should. I trust them so much and know if they recommend something, I actually need it and it isn’t an up-sale. Finding excellent service companies you can trust is stressful and having Morgan Air keep my home protected from damage and that HVAC working in the sweltering Texas summers is peace of mind.

We recently used Morgan Pro Services for some electrical work around our house. I was very impressed with the quality of service and pricing! We will use them again for other home projects.

This is the second time Ive used this company for services, first to install a Carrier unit and second to do a full maintenance of another system in my new house. This team is absolutely stellar - great communication, honest, well-skilled techs, very thorough, exceptional quality. They came to me by way of a referral from a deacon at my church, and Ive sworn Ill never use another company for these services again - experiencing them this last time just solidified that this is the type of trustworthy vendor we all expect, and that theyve lived up to that expectation twice now...over the course of time...tells me they not only have a great operation, but they can sustain it. Highly recommend them for any of the services they offer. Theyve secured a lifetime customer in me!

It’s hard to know who to trust when you’re having HVAC issues. Look no further than the guys over at Morgan Pro Services. When our upstairs unit went out, we gave Morgan Pro Services a call, and Bobby came out right away and diagnosed the issue. Our unit was old and really needed to be replaced, but they gave us a range of options from a simple repair that would fix the current issue temporarily to a full new system. We decided to go with a new coil and condenser. Morgan Pro Services was thorough, fast and very tidy. The installer laid drop cloths throughout the house and even made a few adjustments to our existing ductwork. They were reasonably priced and very professional. We highly recommend Morgan Pro Services for your HVAC needs.

Weve been using Morgan Pro Services since November 2020. We moved into a new house. We had things from the inspection report repaired. They were quick & fairly priced. A couple nights ago one of our units wouldnt come on. I called the next morning & they were out that same afternoon. Bobby Behne was our technician & he was very professional, kind, & went above & beyond to get the ac running for us. He completed the install so quickly! I really appreciated his urgency to get it fixed for us! Thank you so much! We will continue to use this company for all our ac needs for sure!

Weve been using Morgan Pro Services, LLC for over 3 years now after having a huge issue with our AC system. This issue required the technicians to change out a couple units, repair air ducts, change out air vents, etc it was a very long process and thankfully the company, staff, and technicians involved were very helpful and were able to solve the issue. However recently we had an issue with air ducts touching each other and causing condensation to drip from the ducts cause what looks like mold around some emergency fire nozzles, and part of the wall. And another issue with water dripping from reserve water pipes that looked like rusty water. After having plumbers come check to see if it was the tankless water system, and a couple of visits from technicians at Morgan Pro Services that could not find the issue with the AC. Morgan Pro Services sent out a technician named Ramiro who figured out what the issues were and fixed them promptly. Thanks to him and the good people at Morgan Pro Services our home AC system is working properly again! I would recommend their services and especially thank you to Ramiro for his help!

There are not enough words to describe how great my customer experience with Trey and his team over at Morgan Air was. My wife and I purchased a new home earlier this year and had to replace the old A/C unit. Trey and his team installed a new Carrier system for us, and did an amazing job. They were always on time, responsive, trustworthy, knowledgeable, and above all, friendly. Trey treated us like we were members of his own family, and never made us feel like we were burdening him in any way. They even gave us Astros tickets which was really cool. I would HIGHLY recommend this company for any A/C repairs.

Morgan Air is a great company for AC work of all types. We have used them to replace 4 of our 5 units, and we have been extremely pleased with their service. They are knowledgeable, professional, reliable, and always on time.

We recently had a great experience with Morgan Pro Services! They repaired some water leaks and helped us resolve a challenging situation. Trey and his team were very professional and great to work with. I would highly recommend using this company in the future.

The entire staff at Morgan Air are top notch! They truly care about providing great service and doing quality work for all customers, not just about the bottom dollar. They strive to make sure their customer understands every step of the process and are always available for questions. I would never use anyone but Morgan Air, and specifically Scott because he provides A+ customer service!

We were able to schedule someone to come out at our earliest convenience once we our ac unit started giving us trouble.We were told what to do in mean time until the technician could come out. The technician was very knowledgeable and patiently explained the problem and possible solutions every step of the way.Once we weighed the options, and reviewing the findings we came to conclusion of getting a new ac unit after 14 years.They were able to install the new unit within 5 hours the very same day. They worked quickly and efficiently.Once the job was complete, we had cool air once again. They even reached out to us the next morning to see how everything was!I will most definitely be reaching out to them to do an annual tune up!

Morgan Air is the best. I trust them and they are the only AC company I use.

Great work. ERCOT gets zero stars, and caused me to need Morgan. We had dealt with Trey before for an AC install and found that he was branching out to general contracting. That went so well we called him again. Cant think of one thing to nit pick about. They made a miserable experience (the freeze) an unexpected kitchen and half bath remodel.Very busy at that time but always made the effort to call or text back. On top of the usual showing up in person to check progress.We have already sent 2 or 3 friends his way and will not hesitate to use this company again.

Morgan Pro Services came to the rescue when our A/C stopped working! Ivan was wonderful to work with and took time to explain the issues I was having and find the best solution! I will always be calling Morgan in the future.

Bobby Behne was very professional, courteous, & very knowledgeable. He explained everything clearly and answered all my questions. Morgan Pro Services is the only servicing company we will call for our AC & Heating needs. They are honest, prompt, and dependable. Bobby is personable & an asset to the company. He did a great job and I appreciate that. Jan Riley

Morgan Air Services is the only company Ill call when I need help with my A/C. Their expertise is unmatched and as trustworthy as you can get, not to mention at a great price considering the A+ service. Ive also referred him to many people I know who had AC problems and they thanked me too. Its great to know someone in the A/C business I can trust, Thanks Trey

My A/C system had a refrigerant leak that the previous A/C guy was unable to locate for repair.Ivan was professional, knowledgeable, and thorough. He was very informative, found the leak and repaired the system. I recommend him without reservation.

Trey and his team solved our longtime humidity problem. Tristan and his super-courteous crew installed an excellent quality dehumidifier, at a very reasonable cost, for our 70-year old bungalow.Weve been living with 75% average humidity for years (thats not good), and enjoy 55% humidity (VERY GOOD) after just several hours. We were ready to sell the house and I think well stay here for a while.Tristan is returning today to walk us through the mechanical system. He didnt have to do that.

Great experience with Morgan Air. They quoted me a residential system after ours died and they were 30% less than John Moore! The cherry one top was that they had a crew finish early that day and actually installed it on the same day. Special thanks to the crew that stayed late to finish up on a Friday night and give us a cool weekend.

I had a proactive check up from Morgan Air Services and they did a great job! They were professional and honest with all of their work. I felt comfortable with them in our home. My wife and I will be using them again.

This company is very professional, from the first call to completion of each project. Great communication! They always finished on time and within budget and left my house cleaner than it was before. I will never use anyone else for HVAC or Electrical. Highly recommend!!!

Cant say enough of how good they are! We have been having problems with humidity in the building for almost 2 years now. Lots of AC technicians coming until we found Trey from Morgan Pro Services. The humidity problem is fixed.

Nick arrived on time and went straight to work, checking thoroughly all aspects, indoors and out, of my HVAC system. He explained why a part was needed in order to improve the working of my AC, calling his office to confirm the cost. He also scolded me for not changing my air filter often enough. lol! Morgan Air is the best!

Excellent company to deal with. They were able to get our A/C system back up and running. Without even mentioning a warranty on our system, they contacted the manufacturer and found out we had 1 month left on our warranty. They were able to get us fixed and saved us money. Thank you for going the extra mile for us. It was greatly appreciated :)

The crew with Morgan Air was very professional. Stayed late to complete the job on schedule and cleaned up after themselves. Followed through until the project was complete without having to be called. Great team!

They have excel communication about service time. They explained everything so that I can understand & worked with me to get a new unit. Highly recommend Morgan Pro Services,

My a/c went out and I called and they came out within 1 hour, replaced our a/c at a reasonable price and were done 4 hours later. We were hosting a special event at our house that night, so I had to have something done. They were fast and professional. So impressed by their customer service.

My AC unit stopped blowing cold. One call to the office and Mr. Romero came out and got my house blowing cold again. Great service!!!

I have been using them for all of our a/c and heating for over 10 years. They can’t be beat. Very dependable and professional. Recently used them to build outdoor grilling area - great work.

Can not say enough about this company. Morgan Pro Services came out the day we called. They repaired our AC that day! This was after a local company told us it couldn’t be repaired and we needed to buy a whole new unit. Thank you Jonathan and Morgan Pro Services!

A great company that has gone the extra mile in the most recent job I hired them for. I trust them to do a good job and recommend the right solutions for my home. Theyre who Id call first when I have a heating or ac issue.

What a pleasure to work with such professional folks. They tackled a difficult problem and had it fixed it in a matter of a few days. I will not work with anyone else for my HVAC system in the future. Thank you Morgan Air!

Trey and his team did top quality work, cleaned up after themselves and explained the process, options and potential areas of concern. Would not hesitate to recommend this team. Thank you!

The people at Morgan are first rate and go above and beyond to help their customers. They helped me with a problem completely unrelated to HVAC.

The installers that Morgan Pro Services provided went right to work and continued till the job was done after completing they cleaned up the areas I am pleased with the work and workers and will use them again if needed

I have been using Morgan Pro Services for many years and they are the best. Very dependable, available, attentive to detail.

Services were handled professionally and on time. My Electricity usage was reduced to one half of the previous usage for the same external temperature.

We have used Morgan Pro several times. Professional- Honest- On Time and very thorough.

The crew arrived on time, was very professional, courteous, and knowledgeable. I would both recommend and use Morgan again.

Unit failed just before leaving town. Morgan worked with my neighbor to promptly get it fixed.

Excellent quality installation and left the attic cleaner than when they came.

Needed an error code checked on our unit and got great, quick and professional service.

Great service and great products. On time and a clean job. I would recommend them to anyone!!

Professional in every sense!

Always prompt, courteous, and efficient!

Johnathan and his helper where excellent.

Great service