Century AC Supply

Keep in mind when driving by this business it does have a store front with actual doors to walk in to and walk around freely and shop. When asking for assistance for a part I was looking for a white male said he could not sell to me after leaving, I gave it deep thought and while I understand that this maybe for contractors no where did I see that posted, I think what drove me to write this review is he seemed to have great pleasure in telling me he couldnt sell to me communication seem very poor and just that guy that has that chip on his shoulder. I didnt make a big deal about it not worth raising my blood pressure and ruining my day. I am hoping to make others aware and not wasting your time here. I would definitely stay away from this business.

Believe the reviews, customer service was subpar to say the least. I waited patiently to even be acknowledged, then when finally someone Decided to stop telling a work story to their coworker and acknowledge me, Began attempting to fill my order before realizing they did not have a cylinder for me and would not accept my cylinder. To put shortly a waste of time.

The best AC supply in Houston! Carlos the manager is amazing. He will help you with anything and get you in and out fast. As a matter of fact all the staff are friendly and helpful. I will continue to use them as my main supplier.

Always prompt, friendly and helpful. The new store manager (and counter staff) have personally assisted us with difficult part identifications, and have reminded us to grab items that are sometimes overlooked (saving us the second trip). Glad to call this branch Our Store !

Wow! How refreshing it was to get the supplies and advise I needed to do a small duct adjustment in my home. Joel is an outstanding customer service provider. Way to go Century Supply for having such a great guy in North Houston

DO NOT go here if you dont have an AC tec license there dumb policies wont allowed to sell to person w out lic , in my case just need it a capacitor for fan motor .

These guys know what it means to take care of a customer. Even when they are slammed busy, they still go above and beyond to make sure everyone is taken care of in a timely manner

Joel and the crew at Stuebner have always gone above and beyond to ensure our orders are processed in a timely, accurate manner. Our salesman Frank Silesky responds to our requests with a sense of urgency that shows he’s as committed to our success as his own. We appreciate his and all of the Century teams efforts.Keith HHouston Admiral

Always prompt, friendly and helpful. When we started our HVAC company, our inital interactions here were a bit dry, however now our experiences are great. The new store manager and staff are extremely helpful ! Thumbs up !

Century AC supply is great to do business with. Carlos at the Stuebner airline location always goes above and beyond to meet our needs. Dealing with Carlos at century makes our job easier and we really appreciate all he does for us. thank you Carlos Romero

I had a totally different experience. @ 4:15pm. They were very helpful, sure some stuff got messed up but I cant remember the last time Whataburger or popies got an order 100%. as in not in resent memory as in over the last 2 years and there just getting worse. so all in all i appreciated the guys behind the counter. And if Im not mistaken the whole sailer goodman, or train whoever rights policy not the guys behind the counter.

The arrogance upon the employees seem to be a reoccurring issue. They should definitely look into possible customer service training classes. My maintenance cringe at the thought of having to interact with the staff and be belittled and spoken to like theyre idiots for asking a question. Completely unimpressed that this is a unaddressed reoccurring issuse with this location and has not been resolved.

The new manager Carlos is a great guy! Respectful and always willing to help. The store is always clean and willing to stock items you need.

Absolutely rude. Could not have been more unimpressed by their demeanor. You can say something without sounding like that. Also, you dont sell to contractors? Seriously? Good luck with that practice.

THE PEOPLE THAT ARE WRITING BAD REVIEWS ABOUT CENTURY A/C SUPPLY ARE UNLICENSED HVACR CONTRACTORS (HOMEOWNERS) THEY HAVE A SIGN ON THERE FORNT DOOR THAT SAYS THEY ONLY SELL TO LICENSED HVACR CONTRACTORS IN TEXAS YOU HAVE TO HAVE A A/C LICENSE THAT IS WHY I BUY FORM THEM , ALSO THEY ARE VERY NICE AND HELPFUL ,THANK YOU VERY MUCH FOR ALL YOU DO CENTURY A/C SUPPLY !!!!!!!!!

Carlos has horriblr costumer service, he acts like hes doing me a favor when searching for something.

Awesome service, The air conditioning business is stressful enough so its quite refreshing to go into a supply house find people with a good attitude willing to help you to find or solve your problem just awesome people all the way around

Best supply house around houston and surroundings. Carlos, issac and nondo are killing it with great and fast customer service.

Great service. Thank you Carlos Jeffery and Joel for years of great service and a friendly attitude.

Great team here at the Stuebner location. They always go above and beyond expectations for me.

Joel always help with my ordersHe is knowledgeable and great customer service

Amazing Mr. Joel and Carlos are fantasticWhen it comes to customer service!!!!

Great customer service!!! Always polite and helpful.

Carlos and Joe always treat customers with respect and go the extra mile for customer service.

Best parts house in town!!!Carlos, Fernando and Anthony are awesome!!!

Very friendly and knowledgeable personal especially Joel

Very helpful. Service was quick

Enjoy the good personalized service

Excellent costumer service!

Great customer service !

Was looking to do some business. Never happened.

Fast friendly service.

GUNGHO FRIENDS

Good customer service

Good job

Good place, good service

Great Service!

Excellent customer service. Carlos helped me find the part I needed and gave me all the necessary information.

Very good service and good assortment.

Very good service