Partsco AC Supply.Open 8-6 Mon-Fri.8-3pm, Sat. Open Sun 8-1pm, in July and Aug.ONLY.Emergency opening available for 100

1910 S Texas 6, Houston, TX 77077, United States
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Partsco AC Supply.Open 8-6 Mon-Fri.8-3pm, Sat. Open Sun 8-1pm, in July and Aug.ONLY.Emergency opening available for 100
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sp
Review №1

Great customer service! I bought a capacitor which it was dead. They tested it right in front of me but I was warned that maybe the fan was going out and since I was working on the relatives AC unit I did not know what was the symptoms.When I installed the capacitor, I noticed that the fan motor was wobbling and I told my relative that that motor needed to be replaced soon. Well soon came in the next day, it stopped working completely.They were very knowledgeable and helpful and show me the new wires needed to be wired up to the unit and now is working like a jump again.I recommend their services they’re very polite and helpful.

Jo
Review №2

Donna was just wonderful. True customer service. Found options to solve my heating issue and walked me through the whole process. Keeping awesome communication and extremely friendly & lots of patience.Will go to them for all my part need 10/10

F
Review №3

My old furnace stopped working during this cold snap. Turns out the controller board died. PartsCo was able to cross-reference the old board and provide a new compatible one that was in stock! No next day delivery, but right then and there. Nice that there are still local parts stores! Our house is nice and warm tonight!

Gr
Review №4

AC went out Saturday night, Aug 10, 2024. That night, my wifes brother (electrical engineer) suggested the capacitor was usually the problem 90% of the time. She found this place the next morning and they had the part, 70 + 5uF capacitor (made in the USA) for $60. I put it in and the house was cooled down by lunchtime. Top of the old capacitor was bulged out a bit and I de-energized the capacitor before taking it out. Its easy to do, but you dont want to mess that up and get popped. Saved me $500 or more (if the pros were honest). He suggested the switch next to it could go out as well. Ill be buying one of those and our backup capacitor came in from Amazon. Wow, fair price and open on Sunday.

Re
Review №5

Short and simple review:Amazing customer service and prices. 100% recommend.Long review for those who care:Our AC went out and We called John Moore out for service. The guy quoted me $2800(if I joined their membership) or $2900 if I didnt. The fan motor was bad($280) and the contactor ($30). I asked If we could just buy the parts and he said no because they are only sold to liscensed technicians .We found PartsCo when we googled the parts so we drove out there the next day. When I tell you the couple that runs this place is amazing, I mean they are AMAZING!!!. We brought it loads of pictures of the guts of the ac and they walked us through how to swap them out(wire colors were changed with new motor and we had to change another part to make the new motor work. We got everything installed that night but still didnt have power to the unit outside. My husband called back the next morning and the wife took his number to call the husband. YALL! This man was OUT OF STATE and called my husband and talked him through how to fix the issue.Top notch customer service and I will be recommending to any and everyone!oh and they said their repair for the same issue we got diagnosed would be closer to $800 than $2800.

Ma
Review №6

I had to replace my capacitor on my unit and when I turned it on it didn’t start. I pushed the restart button on my contactor and the unit came so I figured the 24v transformer went out. I called Partsco and spoke with Donna to see if they had the part and the cost. She gave me advice on what could be the problem other than the transformer. She told me to check the fuse on the board which I completely forgot about. Luckily that was the problem, my 3 amp fuse blew so thank you Donna for giving me a little bit of advice and saving me some money. Great customer service, very polite and knowledgeable. Thank you!

Ge
Review №7

Definitely 5 star Service. I went to 2 other AC supply stores where I met lackluster service before being recommended to Partsco. Donna found me a 16 damper with Honeywell motor and had it delivered to her store within 2 hours.The price was more than fair, and the service was more than I expected. Thank you Donna!Gene

Du
Review №8

I appreciate the guest service and efficiency of this business. I called needing a part and they quickly found what I needed and physically put their hands on it before confirming with me. When I got there, they tested my old dryer element with ohmmeter and quickly saw it had a crack in it. Would highly recommend this business to anyone!!

Cr
Review №9

I just want to thank George , for opening up yesterday after hours. I called partsco A/C supply after hours number spoke to George and informed him of what was going on. George quickly answered and said he had the parts in stock, I told him I could be there in 10-15 mins . Long story short they saved us from what would have been miserable hot humid summer night . Thank you so much and for being there for us. Earned our business long time ago with your great service and knowledge team. .. life long customer.

Wa
Review №10

The gentleman helped me troubleshoot my ac problem giving me plenty of pointers and possible scenarios. Highly recommended. I’ve been using them for years!

Br
Review №11

The customer service is wonderful, and the purchasing process is very fast and easy. All A/C supply stores I contacted did not sell the motor I was looking for. This location did not have the exact one either. However, they had one that had the same specs as the one I needed. They are very helpful in locating what you need.

ch
Review №12

The service here is exceptional! We had an AC emergency and called hours before opening and they were quick to help on the phone and had the part we needed waiting for us to pick up. Knowledgeable and helpful!

Ja
Review №13

I went in to get a new condenser fan motor because mine burned up.The lady behind the counter got me an equivalent motor, matching capacitor and gave very detailed instructions on what in needed to do to make it work for my application. It is not the cheapest, but it is the price you pay for getting what you need now and helpful knowledgeable assistance.

Gr
Review №14

Great family owned business, very nice people and they know their hvac stuff, finished a job I needed in a couple of hours.

An
Review №15

Shop was very helpful providing quotes for the parts I needed. Also, one employee guided me on how to troubleshoot an issue on my a/c unit over the phone. Thank you!

re
Review №16

My fan motor for condenser stopped working in the middle of the summer. I’m not an ac guy myself but got it diagnosed with the help of internet. Found this store and the guy that worked there (assuming the owner) confirmed it must be the fan motor based on the symptoms I told him. My ac system is from 2004 and the new motors have different wiring but the guy showed me exactly how it should be connected. Came home, hooked it up and got my ac working again. Saved quite a few bucks by not calling the ac company. Big thanks!

Ar
Review №17

I bought a replacement condenser fan motor they recommended. I didnt google the parts to compare prices or research it because they seemed like nice, knowledgeable people, and I didnt want to be rude. That was a mistake. They literally charged 100% more than the highest price I found online. What really annoys me is that I didnt know it was such a cheap part. I wouldnt have taken it for half the price. Cheap parts means double the labor. It will likely fail prematurely, putting me in the same situation again. Ill have to order a quality motor from another supplier and replace it a second time, then throw this cheap junk in the dumpster. A waste of time and money.

Ge
Review №18

As I walked into this business, the salesman greeted me and ask how he could help, I told him that I needed an a/c capacitor. he knew what I needed and gave me a choice of two kinds, he also gave me helpful advise on handling the capacitor of being sure to turn off the power, and ground the capacitor before handling it. I was impressed with his service in helping me. great job

Hu
Review №19

I paid 12 dls for a capacitor that was 9 dls on Amazon. Its worth it. Absolutely my #1 place for me whenever I need any AC supplies. I have been able to buy the capacitors and other pieces sooner than the 2-day amazon service. They are very kind and provide advice if needed. Its very convenient to have this store available for residential. Great option 👌

Pe
Review №20

A/C fan motor quit on a Saturday, and scrambled around and found Arthur at Partsco was open until 3:00. He was friendly and a life saver! Only place opened so late on a Saturday, and this family-owned business knows that when the A/C goes down then they will be there to help you out! Thank you so much!Perry

Pa
Review №21

They got the parts! Furnace relay died on a weekend, was able to pop over and pick up a replacement on Sunday! Spent all of 5 minutes, popped it in, and Im back in cold air.

FC
Review №22

Definitely a life saver! I needed a circuit board for my furnace on Sunday, so I called the emergency number and in 30 min I had the brand new part, at a reasonable price. Also if you just need expert advice they dont mind helping out. I only gave them 5 stars because they dont allow for more

Jo
Review №23

I needed a new condenser fan motor and was searching the Internet for a company that was open on a Saturday. I found Partsco late in the afternoon but being a hour away I wouldn’t have made it to location during regular hours. They have an emergency service that would have someone come back to open the store so I could purchase the fan. There was a cost for this service but I felt it was worth it to be able to purchase the fan. I meet a guy at the store but I wish I would have caught his name to give him credit. He was super cool, we spoke about what needed to be done to replace the motor. He provided me with some clips and a new capacitor for the replacement. He helped me to my car with all the things I picked up. Great service! Great pricing! Highly recommend this place for your HVAC needs.

ws
Review №24

Terrible service, cashier started getting pissed off just because we didn’t wanna buy the capacitor she was selling us separately from a fan motor

Jo
Review №25

Had a compressor capacitor go out on a summer afternoon. I brought the parts in and got great support determining the replacements. They even looked up the part number for the compressor to confirm ratings. Would recommend this place for any HVAC or appliance repair needs. Sounds like they also offer house calls and after hours part service.

Mi
Review №26

SO, Im sure a lot of ppl here dont know that this company does service calls but after today I would NOT recommend! They came out and was on time which was a plus for SAME day service. This is the ONLY reason Im not doing a 1 star review. My mother needed someone to look at her heating unit as it was blowing the breaker. They took one look at the modifications to fix a drain issue that my father did and REFUSED to go further. The guy just automatically said that we needed a WHOLE NEW UNIT!!! Didnt even look at it! never opened the access panel saying that we might back out or something! SO, I was saying that money was NOT an issue as we KNEW how much a new unit was as well as labor costs already! The guy just assumed based on what he saw and assumed!!!! well, I called the ppl I deal with at work and turns out, THERE IS NOTHING WRONG with the unit! oh, and the panel came off with ease and back on without issue! The problem turned out to be a bad circuit breaker and NOT the unit! So much for needing a whole new unit!Let this be a lesson that these ppl will judge you and not tell the truth or is that an outright lie! Well, maybe I need to take that last star back for lying to me!Here is a recommendation: stick with selling parts and leave the service calls to the PROs!

Al
Review №27

Purchased a capacitor on Sunday. Price was a bit higher than what youd find online but I think having a place thats open and accessible every day makes up for the premium. Youre able to speak to someone and ask questions if needed.

Er
Review №28

I came home in the middle of summer to an AC that wouldn’t start. I called Partsco 10 minutes after they closed because I thought I needed a new capacitor. He did not even have to pick up the phone, but he talked me through the solution. Turns out I just needed to clean out my drain lines! Simple fix and a much appreciated family! Next time I need an AC supply house I will go with Partsco!

La
Review №29

Ms Donna and Mr Arthur were very pleasant and helpful with ordering my part in a timely manner.

be
Review №30

Ms Donna was very helpfulShe shared her knowledge with me today to replace an AC unit capacitor. I was going to buy a two terminal compressor capacitor (Trane American standard CPT1233 / CPT01233) for my not spinning fan but Danna told me that isnt the right part for my issue and she didnt hesitate to share her knowledge and suggestions . I only needed the oval shaped capacitor for my broken fan. I highly recommend this business.

Ky
Review №31

I would truly recommend Partsco to anyone who needs a residential or commercial HVAC part! I came here looking for a capacitor for a friends outdoor compressor and not only did they have the exact part I needed but they also recommended a coil clear that make the AC work more efficiently! Partsco most definitely added a year or two of additional life to my friends AC. Ask for Donna when you go! She is very knowledgeable in the anatomy and function of the HVAC System!Thank you Partsco for everything! I will be returning in the future. You can count on that.

Jo
Review №32

Once again, the team at Partsco A/C Supply saved the day! My A/C went out on a 98 degree day! By doing some basic troubleshooting, I suspected my capacitor for my 5 Ton A/C unit was bad. I took the old capacitor in (after safely discharging it) at 8am on a Saturday and they tested it and said that it was in fact bad. $49 dollars later, my A/C was was back in service. A simple fix made easy by quick availability of the part, sold by a team with great service, and all early on a Saturday morning! Thanks again guys!

Ch
Review №33

The fan motor went out on my A/C condenser unit. A new ECM motor costs 500-850 for the one I needed. I wanted to convert the unit to use a PSC fan motor instead, for cost savings and reliability. Purchased a new motor, contactor switch, and fan capacitor from them and had my system modified and working within a few hours. The motor (Wagner Motors 1/3 hp 825 rpm) was 3x the price I found online, but you get it immediately, versus having to wait a week for shipping. Customer service was excellent on the phone and in person. One of the few shops open Saturdays, and at the moment even Sundays.

Jo
Review №34

I was in desperate need of a capacitor for my a/c unit, which failed on Sunday (Father’s Day) of all days. I found Partsco online, with the help of George I was able to secure the capacitor within the hour! George and the Partsco team were very helpful and friendly! I would definitely recommend these guys!

Vi
Review №35

Highly highly recommend giving this place a visit if you’re needing air conditioner unit parts! Everyone my husband and I encountered at Partsco was very helpful. As a first time homeowner, fixing home issues is all new to us but we were able to show them pictures and get advice and it made the process of fixing our unit a breeze! I’m so happy I found and called partsco because they were SO quick and helpful—exactly what we needed! We saved so much time and money by paying them a visit.

Ed
Review №36

I am absolutely satisfied with Partsco !! They spent time with me on the phone troubleshooting my problem and offered suggestions for repair. I am grateful for the help in repairing my furnace with minimal cost while unnamed AC service company tried to sale me a total unit replacement.

Ge
Review №37

My A/C went out on a VERY HOT day here in Houston. Found out that I needed to get a replacement capacitor. Partsco had the part available and I didnt need any license to purchase the replacement. The staff also made suggestions for things for me to look out for to keep my A/C unit going. I really like this place. Staff is very knowledgeable and werent try to up-sale me. I will highly recommend to anyone needing A/C supplies.

Ar
Review №38

Had the Capacitor I require on a Sunday when other stores were closed and got my A/C running. The guy at the counter was very helpful and was able to answer any questions I had.

Ha
Review №39

Well stocked A/C supply store. They had the capacitor I wanted, and A/C is working again, Friendly people who showed me how to identify a bad capacitor even though there are no visible signs to naked eye.They also perform A/C service.Top marks.

Da
Review №40

My AC went out after a short electricity outage on Sunday afternoon. I determined that the most probable cause was a failed Run Capacitor. After searching online I found Partsco and planned to be there at 8am Monday when they open with the old capacitor. I was there and they were open as expected. They tested my old capacitor, confirmed it had failed and had a replacement that I purchased. She tested the new capacitor to verify its function. My AC was back working better than before that morning. I am very happy they sell to the general public unlike other part houses. Great place to get these speciality parts.

Lm
Review №41

These guys rock. My A/C stopped blowing cool air in the middle of >100F heatwave and my usual guy was out of town. The part he said hed send didnt arrive, and i was not going to endure another day of killing heat. I called to see if they had the capaciter I needed at 8:15 am and by 9:30am cold air was flowing out the vents.They are very knowledgeable about A/C systems and their inventory and extremely helpful. Prices are reasonable too. Skip box stores and shop locally here. As a woman Im used to being talked down to by places like this, but these guys treat everyone as the most important customer they have.

Ki
Review №42

+5 for knowledge and customer assistance. -3 for price gouging. $300+ for a condenser motor. Give me a break. Homeowners… do your research. If you are paying more than $100, you are getting ripped off.Edit based on Owner Response:Baseless and misguided. -1 stars.Im a class A licensed Mechanical Contractor whos been in the HVAC industry for 23 years, my review is factual. I went to Johnstone Supply and purchased the motor and capacitor for $117.

Wa
Review №43

Just spoke in the phone but the person was extremely helpful and willing to wait while I was getting pic of the model number. Very good customer service!

Sa
Review №44

At the start of the summer (about 7 months ago) my AC blower motor went out. I got a quote from a company for $1,200 to fix it. After looking online and watching some youtube videos I decided to take care of it myself. I called this store and asked if they had the parts. They were more than informative. I took out my blower motor in the morning, took it to them, got a new one and some other parts, and had it fixed by the end of the day. The motor was not an exact replacement but an aftermarket part. They really spent their time to help me map the wiring. I took lots of pictures of the wiring while I was taking the old one apart. I would have been lost without them.Their help, patience, and prices are amazing. I saved $800+. It is 7 months later, my AC is working without any problems, and I still think about how awesome they were! I highly recommend them! Thank you!

Na
Review №45

Partsco A/C Supply provided unbelievable service! The condenser fan motor on our A/C unit went out on a Friday evening. I tried finding somewhere local online that carried the part and was open with no luck. In the Houston heat with three small children I really needed to get our A/C fixed.Thankfully I came across Partsco A/C Supply. The Google listing showed that they would open their doors after hours for a $75 fee, and under these circumstances I was happy to pay the fee. The owner promptly answered the call, but rather than just meet me at the store he asked several questions about the motor to ensure he had the parts in stock before wasting our time meeting at the store. I ended up texting over a picture of the motor name plate, and he confirmed they had the needed parts.We met at the store 30 minutes later. In addition to selling me the motor, he ensured I had the correct capacitor and connectors. He also gave me some helpful tips about installing the new motor. After checking out he offered that he would be awake later that evening, and if I needed any help I could call. While making the final connections, I was unsure on one spot so I called the owner. Once again he answered and was able to quickly help with my question. The motor was completely installed and we had our A/C back!I cannot speak highly enough about the level of service Partsco A/C Supply provided! Thank you very much!

Ke
Review №46

This shop saved me a bunch of cash and at least one sleepless night.My HVAC stopped working this Sunday (never the right time) and I decided to replace a capacitor as a starting point. All shops were closed except PartsCo. It was 12.43pm when I called them and found out that they have the part, but they will be closed by the time I arrive. The shop was within 25min drive from my house and I decided to hop on and tried to make it. Certainly, I was late, but the lady (unfortunately, I have not asked her name) was waiting for me, listen to my problem carefully, gave me a better capacitor.I replaced it myself and the HVAC started working.It was for the second time when I visited this shop and both times, I was given the right advise and suggestions.And today the lady made my day! Thank you! I do recommend this place.

Jo
Review №47

Great Supply ShopIve been going here for years on and off. If youre like me and know just enough to be dangerous this is the place for you. I had my fan motor go out last night on the condenser, did my research, took my pictures of the part model numbers and wiring. The got me exactly what I needed and a $100+ less than what I found it for online. So far they have always had what I needed, including some pretty obscure registar grills.

An
Review №48

Best A/C supply store in town. I have been coming here for all my parts for my friends and family that need assistance with their ac needs. Partco has always been very kind when I come in. I am so glad they are not like Centry A/C supplies. Keep up the good service and you will have my business for years to come!

*
Review №49

Great service. Helped me get the right capacitor and showed me the right way to install. They could have up sold me to a more expensive one but didnt. A DIY guys dream.

A
Review №50

My furnace board went out and i needed one asap. I did a lot of research and figured out what I needed, but to order it and wait would take a few days. Mind you that it was gonna be 44°F for the next two nights. So I called and Mrs. Donna picked up and assisted me in figuring out and quoting me the prices for the he board and flame checker. The level of customer service was unmatched!I went in and picked it up and the board I got was double whats on Amazon. At first I thought that it was an oem, but its my fault for not asking more questions over the phone. It doesnt matter, I needed the parts and they had it locally so I purchased it. I paid for convenience and was happy that they were able to serve me.Installation was easy and worked perfect.Overall, Im very happy with the business accommodating me, but I wish they were a little lower competitive in their pricing.Thanks Mrs. Donna!

Ry
Review №51

AC fan was humming/not spinning so I decided to try a new capacitor first. Partsco was open on Sunday at noon when most places are closed. They had the capacitor in stock and I was able to get my AC fan going again. They were very quick, I was in and out in less than 5 minutes.

Jo
Review №52

This is the place for DIYers to get AC parts. Had an urgent need for a capacitor and the team was helpful and got me what I needed the same day. Their extended hours definitely help when you need something after work.

Jo
Review №53

Awesome local small business company who understands their customer needs and modified their business hours to open on Sunday during these hot summer days. Walked Sunday Am was greeted and got parts to get ac up and running again.

Ms
Review №54

I got home early this morning at 3am from a European vacation and a super long flight. And much to my dismay, the AC was out! Thanks to YouTube, my dad figured out which part we needed and we headed to Partsco in hopes that they would have it! And they did! Not only that, they were super helpful in answering some questions my dad had and they checked the old part just to make sure it needed replaced! Highly recommend them!

Eb
Review №55

My indoor blower motor started working intermittently when the thermostat called for a cool setting. So I thought it was the fan motor and the capacitor, and I replaced them. Well, I came to find out that the controller board was bad and not the blower motor and the cap. I called Arthur and George at parts co, and they walked me through the process of troubleshooting the controller board. They also had the part available and told me that if I needed anything else to give them a call. I will give Arthur and George a call before I would call the a/c repair guy. They help me save about $1,200.00 on the repairs.

Ia
Review №56

Great service and had exactly what I needed to get my ac fixed and back up and running on a Sunday.

Ta
Review №57

George was an incredible help. I had to fix my A/C TODAY as we had guests coming in town. Both my capacitor and motor went out. George had both replacement parts and showed me how to rewire it with my current configuration. He took time to draw out a picture and explain everything I needed to know. Would highly recommend going there if you have an idea of what you need and just need some help.

Ke
Review №58

Great customer service, very helpful and knowledgeable! Had to replace my A/C capacitor, they looked up the size I needed with my model # and had it in stock! FYI - you do not need to be a licensed Technician to buy a capacitor.

Da
Review №59

Not too happy with what they charged me $46.55 for a capacitor. I can buy this same capacitor for $12 online. Don’t think I will come back to this place.

CH
Review №60

Fantastic customer service. Helped me on phone diagnose issue (motor going bad). I brought my motor and fan assembly into store. Owner picked out parts, gave me advice and sent me on my way.Thank you

So
Review №61

These guys know their stuff! After receiving mind numbing quotes to repair and upgrade my AC system, I went about researching my system online and the parts required. I found this shop and could not be more pleased with my experience. I showed photos of my system and explained the issues I was having - they looked at the photos, drew me diagrams to help me understand the issues and offered tools and materials needed to repair. Not only did their explanations go beyondwhat I had found in my research, but they had every part available so no need for any other stops in my quest to get my system working. It was a high value experience and I feel confident to make the upgrades armed with knowledge they shared.

Ju
Review №62

Excellent service and advice! Family ownedThey helped me with my HVAC capacitor replacement with excellent results about 2 years ago and now they provided me with a capacitor for my pool pump that worked perfectly from Titan Pro !! One of the only providers open on Saturday PM !! Thanks

Ca
Review №63

I had an issue with my HVAC blower motor on the weekend and called the emergency service. George support was beyond my expectations, not only finding the parts I need but also making technical recommendations to fix the problem correctly. A wealth of experience!

he
Review №64

Customer service is good, their prices are sky high! Bought a contactor for $40! Other stores has for way less same brand same everything! Online for $8!! They need to change their prices and i will come back for business. I will add “ they do give very good information, but that doesn’t mean you have to push your prices. Might as well charge for information. How I use your parts or if I’m in a rush or not should not be a factor to push your prices. I had a choice to buy or not like you said, but this is what reviews are for; to inform people of your services, prices, and quality. Thanks

Al
Review №65

What a awesome experience, i called and they were super nice over the phone and had exactly what i needed, i walked in and was greeted and helped, in and out in 5min and was given options on grade of prt/price, really good price for the part i needed and got my A/C up and going again. So glad they are open on Saturdays because like many other ppl my a/c decided to act up on friday night and i thought i would have to wait until monday to get it fixed.

da
Review №66

These guys are awesome! I needed a capacitor and was quickly greeted and helped by the staff. They have great inventory and excellent customer service. Support local business like Partsco.

Hu
Review №67

Im a DIY person. I have experience with purchasing & inventory professionally from supply houses in plumbing and electrical fields. Supply houses offer specialized parts at a discount to licensed contractors, but sell to retail customers at a slightly higher markup. This is an AC supply house.You cannot walk in to a retail chain (Ive tried) and get a contactor or capacitor. So do expect to pay a little more than online. The difference is you have the necessary part in your hand today, rather than waiting or paying next day air shipping.-My family was dying in the heat because our AC went out on a Sunday. I opened my outside AC unit and noticed my capacitor was dripping. The last two times I had someone service my AC capacitors, it cost $350 each time because they fart around with the unit and clean it etc.Anyway with the help of the staff at this store I have become somewhat proficient at my own AC repairs. The above repair cost me $75, I believe, because I bought cleaner and two capacitors. Ive gone here four times over the past five years. Consistent experience every time. They have saved me hundreds of dollars on repairs.

Ro
Review №68

My AC went out on a Saturday evening. These guys were the only place I could find to get the part I needed to fix the AC on a Sunday. They were helpful and the price was good.

Da
Review №69

I purchased a capacitor from these people on 7/5/17. They engaged in price gouging and have prices 287% higher than Amazon.I can under stand maybe 50% higher than amazon for the convenience, but They charged me $48.86 for a Titan Pro run capacitor which compared to $17.00 on Amazon. They also have a convenient no return policy.

Ad
Review №70

Went today for help with my first ever attempt at a condenser fan motor replacement. Everyone was very friendly and a huge help for a novice. Had every part I needed and talked me through pitfalls in the repair process. Exactly what I needed and ended with a successful repair - couldnt be happier!

Er
Review №71

I am not mechanically inclined at all. Our Air Conditioning unit stopped blowing cold air. I took pictures of the capacitor via my cell phone and showed it to Leslie. She knew it exactly what I needed and told me to pay strict attention to how the old capacitor was attached and attach the new exactly the same. The part cost $50 way less than what AC repair companies wanted to charge me ($200 & up). THANKS PARTSCO YOU HAVE A CUSTOMER AND A REFERENCE FOR LIFE!!!

Ro
Review №72

Our 14 year old a/c went out. We called around but this is the busy time of the year. My husband decided he wanted to tackle it. We googled a/c part and they came up . He drove over an hour to get there. They know Very knowledgeable and helped a Youtube pro like my husband. We were able to get the right part and ever called and asked about wiring just to make sure. Now the air is back on. Thanks a million times!!!!!!!!!!!!!!!!

To
Review №73

Went there to get a capacitor checked to see if its bad. They said it was bad. I felt like they did not know what they were doing so i took my old capacitor back. I waited for my AC guy to show up at my house and he showed me they were good. Why is this company lying to customers. Plus very high prices compared to other places. Stay away something shady going on there.

Le
Review №74

Great place for maintenance parts on AC and other appliances. I was able to successfully repair my compressor fan motor, contactor, and startup capacitor with their parts and advice.

Ja
Review №75

Been in here more than I would have liked to. I had to replace two AC contactors on my units. Brought in a picture of the part and of the AC unit panel with all the info about the unit. The guy (I think the owner) had the parts in stock. I also had to replace a capacitor and fan motor. Had those in stock as well and he gave me valuable advice for when i was putting the new motor on the fan spindle.He said I am going to tell you that when you put the motor back on the spindle you are going to have a little trouble and you are going to think I will use a hammer to tamp it down, DONT do that it will mushroom the top and you will be in here buying another one. What you do is put a tiny bit of grease on it and use a wrench to twist it back and forth as you apply downward pressureThe thing went on smoothly and I saved money because I know myself and he was right I would have been hammering that thing into oblivion.Parts were very reasonable and even beat amazons price. All my AC needs I go here for the parts.

Bo
Review №76

Friendly and helpful staff. Up front pricing and information on what I could/could not return. The gentleman and lady at the counter walked through the broad strokes for the compressor fan motor replacement, pointed out potential pitfalls, and were very patient with me. I identify as a shade tree mechanic. Punchline: I fixed my own ac, and these fine people helped me do it.

Le
Review №77

Needed a replacement run capacitor for a dated AC unit. Called Partsco to check availability and price. Employee knew immediately what I was looking for and the price. Great customer service and a very fair price!

Sa
Review №78

I cannot say enough about this company! Our air went out on Fathers Day and they were kind enough to open the shop and meet us there so we could pick up a new motor for our AC. Very knowledgeable and helpful! Thank y’all again so very much!!

AJ
Review №79

I needed a capacitor for my AC condenser on a Sunday morning. They were open, had what I needed and priced the part competitively. Very friendly and efficient. Best place for AC parts, hands down.

Av
Review №80

Our fan motor went out early Sunday morning. My husband worked on our unit for a couple of hours then we sat down to find the parts we needed online. At 12:30 we found Partsco was open on Sundays until 1pm. We are about 35 miles away. We called and found he had our parts and he stayed open past 1 so we could purchase our part on Sunday. Not only did he stay open but was very knowledgeable about the parts. He knew exactly what we needed.

Ph
Review №81

Great business, great parts, and most importantly they are willing to help you anytime you need with their after hours support. Helped me out in a pinch and Im sure everyone knows how valuable that is!

sh
Review №82

!!!HIGH PRICES!!! WATCH OUT!!! PRICES ARE CHEAPER ELSEWHERE!!! Bought a capacitor from them for $79.89. The same capacitor was $17 only 10 minutes away. I shoulda done my homework on the price, lesson learned. Ended up not needing the part and tried to return it they wouldnt accept it. The lady at the desk politely stated their no return policy on electrical parts.

Pr
Review №83

I do agree that they seemed knowledgeable but they told me they absolutely do not do any returns and refunds. At times parts do not work with each other as the case with electronics and you do not want to be left a bagholder if their knowledge/recommendation turns out to be wrong.Also be careful they dont have a good stockkeeping system. The guy at the counter was trying to sell me a different part saying he didnt have what I asked for. Then eventually finds it.Do your research. Reviews are high because emotions are high when someones AC goes bust and they sell you a part. If you take a step back and realize you wont be able to return parts that is a very risky thing.

Ch
Review №84

After reading these review and your website. I think I found my place. Love the expertise you guys will offer. I need a condenser motor plus a few other items. I am glad I found your website. Looking forward in supporting a local community business thats honest. Will add to my review tomorrow.

Be
Review №85

First shot at fixing my A\C, fan motor stopped. Went in with pic of motor. Found out a lot and went home, pulled the motor assembly and capacitor and took it in, per their suggestion, to ensure I got what I needed. They had all I needed and I was able to take care of it and save me $$$$. Plus, my house is getting cool again, working A\C=happy wife ;)

oj
Review №86

I didnt see any issues with price here. Considering they deal with the public and you dont have to have a license to buy basic parts is a win. I was just a walk-in, but saved $200 by not calling a service tech. Staff was courteous and i was in and out in a few minutes. WILL come back!

Ba
Review №87

They are very helpful in providing advice. The parts I purchased were very well priced and good quality. I drove 1 hr to get there, and it was well worth it. Thanks

Br
Review №88

I went to another AC supply store that was closer to my house and they blew me off because the it was going to take some time to look up the capacitors I needed. The nice lady at PartsCo picked up the phone and made a call to help match my units to the parts I needed. If you want a shop that still gets the concept of customer service go to PartsCo. BTW...the HWY 6 location is the only one open dont go to the I10 shop you see on Google maps because its closed.

ni
Review №89

Very knowledgeable, helped me fix my ac unit on my own! Will be back and would recommend to anyone who asks.

rs
Review №90

Very knowledgeable and friendly. They helped me diagnose the problem with my A/C unit and had the right parts at reasonable prices. They even offer emergency service. I highly recommend!

st
Review №91

Great place, had the capacitor I needed American made and a great price. They are even open on sundays in the summer months. Super nice staff and very convenient!

Ma
Review №92

I bought the furnace ignitor today at PartsCo. The price is $79 plus tax, comparing to $30 on Amazon. However, the other HVAC parts shops in a 10-miles radius either did not have the right part or they only sell to the licensed HVAC contractors. So, although the mark up may be close to 200%, if you cant wait for the mail delivery, this could be your place to go. And they were quite nice to me.

De
Review №93

Life savers! We had an issue with our A/C during a Sunday and they were the only store opened not only on Sunday but early in the morning as well! Perfect because it was a hot summer day where you just cannot survive being at home without A/C for a whole day.

Al
Review №94

Amazing customer service and they always have just what we need!

Ab
Review №95

Its not 1940, but youd think so after the men at the OTHER parts supply places in the area refused to sell me a basic part I needed because apparently women are not capable of switching out a capacitor. Thanks so much PartsCo for recognizing Im a grown adult who can decide to fix my own stuff even though Im burdened by this poor little female brain!! Yall were so helpful and didnt treat me like an idiot. Youve got my business forever now!

He
Review №96

Amazing service, the good people that work here have helped me on more than one occasion to get my ac up and going.I 100% recommend them and will be returning

Al
Review №97

Had the capacitor on my AC go out and they tested my old one for me and sold me a new one for cheaper than other suppliers I found. Thanks, Donna!

Br
Review №98

I called before I left home. My son and I were greeted by a more than friendly staff. They assisted in troubleshooting and although the part was pricey, they did not try to pressure me. I have done business with them in the past and with aervice like this, I will continue to.

Ly
Review №99

Feels lucky able to find a store open till 6pm and get the right part for a non-blowing-cold-air unit on a 102 degree day. Thanks for the professional tips!

Co
Review №100

Staff were knowledgeable and able to answer our questions. Had the parts we needed to get our AC working the same day at a reasonable price.

He
Review №101

Prices are definitely inflated.I would originally have rated this company lower, but do accept that this is a small business and it does need to adapt towards the demand and cost of service to do business. However, I dont like being lied to by the clerk cashier about mentioning Electrical Component being Unreturnable before the purchase was made.

Bo
Review №102

Very pleasant experience. The customer service was beyond todays standards providing me with exactly what I needed and why. If not for the patience of George, and his spot on advice and instructions, Id be paying someone a great more. Thank you!

La
Review №103

Fantastic service, knowledgeable and fair prices. Will be my first call when my AC goes out. Saved me $200+. Thank you!

Ro
Review №104

Parts were available after (5 p.m.) when all of the other parts stores in Houston were closed. 5 minutes after I got home, my A/C was up and running.Will keep George at the top of my list for the next time...

Br
Review №105

Very helpful and knowledgeable. helped me out with a compressor capacitor and had my A/C blowing cold in 20 minutes. highly recommend!

Al
Review №106

Nice people, but prices are way too high. A capacitor is usually no more than $20, but theirs was $60. Do your homework before you go there.

Ma
Review №107

Good Knowledgable folks. Understood what I needed and recommended replacement part that got me going quickly. Donna even walked me through the wiring diagram and gave me good advice. These are good folks. No hard sell.

Ke
Review №108

Had parts I needed to get cool again at good prices. Having somewhere to be able to get parts on the weekend is awesome. Would definitely recommend Partsco to everybody! Thanks again

Ja
Review №109

Super helpful. Even had me bring in the part to make sure the replacement I was getting was the right one.

Ma
Review №110

I freaking love this place. They always have what I need. Their prices are pretty on point as well. Great products, awesome prices, and fast, friendly, knowledgeable service. Keep up the great work.

Ke
Review №111

Arthur and George provided excellent customer service. They had the parts I needed in stock, and took the time to explain everything to me. I highly recommend them.

To
Review №112

These folks are the best. I have been using them for close to twenty years. I visited today and they were observing social distancing but still very helpful. We need more businesses like theirs.

Ky
Review №113

The fact that theyre open on Sundays during the summer time is a life saver. The staff was knowledgeable and friendly, and got me in and out with what I needed without any hassle.

Be
Review №114

Great local service! I needed a part on a Sunday morning and was met at the shop within half an hour. Not many offer this kind of service and its greatly appreciated.

Ja
Review №115

I am an AC novice - I took my part that I thought was bad to these guys and they tested it for me, confirming my suspicion. They then had the right part on hand and I was in and out in no time. Very friendly service.

Go
Review №116

Just had a great experience at Partsco! If you have an emergency they can accommodate you! Just call for the details. Great customer service!

Wi
Review №117

They Always have the parts that I need. Great customer service. Will always go here to get parts for my AC.

Pa
Review №118

This was my second time back for an AC part. The staff has always been very friendly and knowledgeable. Highly recommend.

Pa
Review №119

Very knowledgeable, helpful staff that knew what I needed and charged a reasonable price for it. Did not try to oversell me. I highly recommend.

Jo
Review №120

Had just what I needed. Fast and friendly.

Je
Review №121

Fast friendly service and only place I was able to find online that is open on Sunday in the Houston area if your looking for home ac parts.

Li
Review №122

Showed up just as they closed and since they “opened the doors” for me (literally 1 min after 6pm), was charged a $75 fee for a $49 part!!Way to treat your elderly in need!!

fa
Review №123

I have had to use this place a few times and they are always helpful. Someone complained about prices but I saved a few hundred at least buy them having the part and fixing the unit myself.

Je
Review №124

Not a nice person. And they prefer to do business with foreigners than Americans. Take your business elsewhere. Their prices are on average about 100% higher.

Wi
Review №125

Quality parts with a decent price. George was very knowledgeable and helpful.

Cu
Review №126

I’ve been here a couple times in urgent situations. EVERYTIME they had the part in stock and were extremely knowledgeable and helpful.

Aa
Review №127

Life savers !!!Opening on Sunday’s for Summer.Both of the peopleAt the shop were very nice and helpful

Mi
Review №128

Great customer service, they helped me on Saturday when almost all suppliers were closed.Thank you very much

Je
Review №129

Great Service and they have everything you need for HVAC. From the full unit to all the parts that make it all work.

Ty
Review №130

They had the the exact parts that i needed and was very helpful even waited a few minutes after closing for me to get their due to heavy traffic I would buy from this company again thank you guys again for all your help

to
Review №131

Great customer service !! Got the capacitor I needed for my ice machine .

Ch
Review №132

Life savers. Was able to pick up the part to fix my AC the same day.

Sh
Review №133

A pleasure to deal with. I will go back. Thanks for the AC capacitor and cleaner.

Wi
Review №134

Amazing, kind, and friendly. Super helpful. Will be using them for any future needs

PC
Review №135

Needed a drain pan ASAP, had the part I needed, easy pickup, great service.

Mz
Review №136

Everything you need here for your Air-conditioner and the Lady is super nice and easy to talk to.and parts are reasonable

Ni
Review №137

Thanks to partsco, they were open on a Sunday. I got the parts I. Resend and my ac up and running quick in this summer heat.

Em
Review №138

Great experience, very helpful finding a replacement part for my outdated pressure switch.

Wi
Review №139

Great service and fast, I was in and out in about 7 minutes. Sure glad they are open on Saturday!

Iv
Review №140

The people there are too much friendly, they help and support you.... I finally found my part (among several options). Thank you to all

Os
Review №141

Very friendly and helpful. i was impressed!!go visit them for you AC needs.

De
Review №142

I do not have to have a contractors license to buy anything. I just tell then what I need and they have it or will order it, if need be.

Ma
Review №143

Excellent service, and opened this Sunday July 5th awesome. Good prices and knowledgeable folks

Ce
Review №144

Excellent service and very helpful!

Ch
Review №145

Family owned. Very knowledgeable and friendly. Fast service.

ju
Review №146

Older lady looked real frustrated. Almost as if I was bothering her.

Se
Review №147

This place is fantastic. Family run shop great helpful staff. I will only go here from now on.

An
Review №148

Great customer service huge inventory of items in stock very professional highly recommend

Ro
Review №149

Excelent place, the lady who attended me was very nice and had exactly what I needed.

Ad
Review №150

Very helpful and nice people. Gentleman that helped me was very knowledgeable!!! Highly recommended.

To
Review №151

Right parts, great attitude.

Ow
Review №152

Great customer service very knowledgeable people. Will be back.

Ma
Review №153

Great customer service and very nice people

Hu
Review №154

Extremely helpful and knowledgeable staff. Got the part I needed and am back up and running!

Cl
Review №155

Needed parts and they were there,thanks all of you ,you were great.Number one all the way

Ju
Review №156

Great folks ready to serve you and happy to do so thanks

Sa
Review №157

Awesome service. 2nd time visited, saved my money and life both time.

Al
Review №158

They are very knowledgeable and always have parts available!

Ja
Review №159

Reasonable prices

So
Review №160

Overpriced!! Charged $64 for a $20 capacitor?

Wa
Review №161

Great friendly service, open Saturday

Wi
Review №162

Open on Sundays, reasonable price!

Ab
Review №163

Very good service

Te
Review №164

Open on Sunday! Very helpful.

sh
Review №165

Great service and they are very kind

To
Review №166

Very friendly seller!

Sa
Review №167

Very polite and helpful

Ah
Review №168

They have everything you need

Ng
Review №169

Good service

Ju
Review №170

Very expensive.

Ja
Review №171

Very professional...

Ma
Review №172

Open Sundays!

Ce
Review №173

No minutes

Hu
Review №174

This shop is too expensive and charges more than double for parts.

Information
50 Photos
174 Comments
4.6 Rating
  • Address:1910 S Texas 6, Houston, TX 77077, United States
  • Site:http://partscoac.com/
  • Phone:+1 281-497-6660
Categories
Working hours
  • Monday:8 AM–6 PM
  • Tuesday:8 AM–6 PM
  • Wednesday:8 AM–6 PM
  • Thursday:8 AM–6 PM
  • Friday:8 AM–6 PM
  • Saturday:8 AM–3 PM
  • Sunday:8 AM–1 PM
From the business
  • Small Business:Yes
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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