Initially felt like the quote was more than I expected but we were in a desperate situation. It was worth every penny. The men were very professional and left our a/c and duct work sparkling clean and smelling fresh. They went above and beyond in my opinion. They even washed and repainted my registers. We were having a severe odor problem and they sanitized our unit after cleaning it. I would give them 5 stars and recommend them without hesitation.
I honestly have no words for flawless job completed by Samuel and his team. I truly appreciate their grace, honesty, and beautiful customer service given. I would recommend Air Quality Tech a hundred times over. The work speaks volumes, and is much appreciated.
Very organized, methodical and thorough. Covered all the furniture carefully. One guy worked the vents, the other guy the attic ducts. Did a great job. Only small glitch was some dirty footprints on the stair carpet, which they cleaned twice and restored. The team knew what they were doing from start to finish.
First: Please ignore Daniel Vignolas review.He is my ex husband and is a bit overworked, but also amazing. I saw the before personally and received the pictures of after from David. I also had some questions and they always answered.David and his team at Air Quality Express Houston are absolutely outstanding! From start to finish, they delivered a truly white-glove experience that exceeded all my expectations. I recently had my air ducts cleaned, and the results were nothing short of amazing.The team was extremely professional and thorough, providing detailed before-and-after photos that clearly showed the incredible work they did. It was eye-opening to see the difference, and I now feel confident knowing the air in my home is cleaner and healthier.They arrived on time, worked efficiently, and treated my home with the utmost care—covering floors, protecting furniture, and ensuring everything was spotless when they finished. Their attention to detail and dedication to customer satisfaction was truly impressive.Not only was the service exceptional, but their pricing was also fantastic—easily the best value in the city. For the quality of work and level of professionalism, they’re worth every penny and more.If you’re looking for a company that goes above and beyond, Air Quality Express Houston is the one to call. David and his crew have set the bar high, and I wouldn’t trust anyone else with my air quality needs. Highly recommend!
I recently had the pleasure of working with Air Quality Express, and I couldn’t be more impressed with their services. From the moment I contacted them, their customer service was exceptional. Josh took the time to understand my concerns about air quality in my home.Josh was very professional, knowledgeable, and transparent throughout the entire process. I was particularly impressed with how he explained the problem and how he can help remove the mold growth, an improve air quality, making everything easy to understand.
Air Quality Express went above and beyond to make things right! They had missed insulating one of our rooms a year ago, but when we brought it to their attention, they came out promptly and resolved the issue with no hassle. It’s rare to find a company that stands by their work like this. Highly recommend their services for their professionalism and commitment to customer satisfaction!
We contacted AQE after noticing a musty smell in our home. David and his team quickly identified the issue and cleaned our air ducts. Their professionalism and quality of work were outstanding. I highly recommend their services!
David and his crew did an outstanding job cleaning our air ducts. They were punctual, thorough, and even cleaned our dryer vent at no extra cost. Their professionalism and attention to detail were impressive. Highly recommend!
We hired AQE for air duct cleaning, and the results were amazing. Sam and his team were professional, efficient, and left our home feeling fresh and clean. The air quality has noticeably improved, and I couldn’t be happier with their service!
We are thrilled with our service from Air Quality Express. They came to out inspect our HVAC for mold. They found the issue quickly and explained their removal process very thoroughly. They sent me tons of pictures before and after the service and were responsive to all of my questions. We dreaded seeking remedy for this issue after bad experiences with other service companies, but Air Quality Express made the process seamless. Great communication, arrived on time and finished on time.
Sam and the AQE team were fantastic. They cleaned our air ducts and even installed new insulation in our attic. The service was timely, affordable, and of the highest quality. I couldn’t be happier with the results!
Our air ducts were long overdue for cleaning, and AQE did an incredible job. Edgar was very knowledgeable and explained the process in detail. The team worked efficiently and left no mess behind. I’ll definitely be using their services again!
David and his team responded immediately to my mold problem. The photos he showed me of the before and after cleaning were dramatic. I really appreciate his willingness to work with me to correct a mistake that I made in a previous review. I wish to personally apologize for the hurt and damage to the Air Quality Express reputation. Thank you David for helping me put this right.
I had Air Quality Express come out to clean our air ducts. David was really helpful and showed me before and after pictures so I could see the difference. The air feels fresher now, and I’m glad we got it done.
I had some mold coming through my air vents. I scheduled an inspection and Joshua took pictures and explained everything with detail. I received the quote and he gave me time to evaluate everything. I scheduled the duct cleaning and mold remediation. The team was efficient. They also provide pictures of the after. Would recommend for duct services.
Didnt like the rep David with pushy attitude but my fault for not getting additional quotes. Told I will recieve before and after pictures. Nope. Just a text with 6 pictures. No info no report not even a thank you. The intake was never cleaned. Funny enough after paying $1925.00, Im now vacuuming it out myself. On a positive note, the guys who came to do the work were professional and nice unlike the rep after he collected the deposit . Im convinced these reviews were paid for. My recommendation get another company.
Air quality express came out and gave me a quote and the quote was great! Then they came out and went above and beyond in my opinion. They got all the ducks and mold cleaned out and added extra protection to keep the mold from coming back. I would definitely suggest them if you have a mold problem in your ventilation system!
Air Quality Express performed an excellent job. They were flexible with my schedule, and answered all my questions. They covered all the furniture and removed the mold for our system. Ask for David if you need service.
AQE went above and beyond to clean our air ducts. Ran and his team were professional, friendly, and thorough. They even provided before-and-after photos to show the difference. The air in our home feels so much fresher now!
Great experience. The guys were quick but thorough. Pictures speak a thousand words and what I saw in my vents needed immediate correction. I’m beyond happy that they were able to make an appointment so quickly to give my wife and I peace of mind.
I gave them a 1 star for their work, but the manager read my review and contacted me and sent the crew again. This time they really cleaned my air conditioning system and did a great job.If you are not happy with the work, just call the manager.Thank you
Got my air ducts cleaned after noticing a lot of dust buildup. David was super knowledgeable and showed me before-and-after pictures. Def worth doing.
David pulled up, explained everything in a way that actually made sense, and got the job done right. Air quality is noticeably better now. Dude knows what he’s doing.
Very professional! The workers arrived promptly at the appointment time and completed the job quickly. Meni answered all my questions and addressed my immediate concerns. The quality of the work is great and very thorough. I can already feel and smell a difference with the air quality within my home. THANK YOU!!
Edgar and his team did a great job with our duct cleaning. They were professional, on time, and explained everything clearly. I didn’t realize how much dust was in there until they showed me.
We had a great experience with their cleaning service. They showed up on time, worked carefully throughout our home, and did a thorough cleaning of our duct system with provided before/after photos. Fairly priced for excellent work. Will be a return customer when needed.
David came to my house to give me a quote and was very honest and professional. He answers all of my questions and made me feel very comfortable. He works quickly but thorough. I would recommend.
*Update 2*Tech came out, sealed up the duct box. Review stars added.*Update1*Tech scheduled to come back out to seal up plenum tomorrow.Over the phone also reiterated that properly treated and killed mold can be painted over, and details about the warranty for the HVAC mold coming back.Overall the company has been extremely responsive for both the initial quote/inspection and performing the work same day. They clearly focus on receiving positive reviews when work hasnt met original expectations.----------Original Review 2 StarsCharged $2,400 to clean up some mold around a/c vents, and clean clothes dryer vent.They did come and clean a bunch of things, and sprayed some chemicals, and painted over the mold spots. They ran fan/filter boxes for a few hours while working, and vacuumed a variety of things.Service was today, so I cant speak to if mold comes back, or if clothes dryer functions properly, but, I do know that a/c returns were not all cleaned ( they did 1, other 2 have some dust on them) and I know they didnt re-seal duct plenum in my attic, and some of the dryer vent clog lint was just left in the attic floor.People were friendly, but I have strong questions about the value for the very high price.
Our dryer was not drying quite right. Called the company and the technician they sent was Sky. He was punctual, courteous, and professional. The cleaning of the ducts is making a great difference on how my dryer works now. Definitely will call again in the future.
I had no clue how much dust was built up in my vents till Edgar showed me the before and after pics. Definitely feel like I’m breathing cleaner air now.
Customer: Carrie Stewart - My daughter found Air Quality by doing a Google search. David was very professional in his service to my home. He did a thorough job of packing my furniture and personal belongings. He and his crew were prompt and had excellent customer service. I was pleased with how he removed the debris from my home and left an immaculate area for the contractors to come and do their repairs. They made sure that the air quality/humidity was up to code to ensure my home is livable. I highly recommend their services.
Sam was great to work with for my mold issue in our hvac system. Well worth the price for such professional work!
I was very impressed with the quality of service for my air duct cleaning with Air Quality! Edgar and his team covered all surfaces before removing years of built-up mold and crud from the ducts. They also power washed AND painted every air vent. Then they vacuumed the entire house. My air ducts and vents are now sparkling. Great experience!
Air quality express came to my house to clean my attic and put new insulation. They did an amazing job, the job was very professional. When the job was done the project manager did a walk trough with me, he also show me a lot of pictures and videos. Thanks again
We requested to have 2 of the top rated companies assess our mold and give us estimates on their remediation process. Air Quality Express was requested after but came in even quicker time. They scheduled almost instantly as followed up right away to confirm address and kept constant communication for when they’d be there. Quote was given within minutes or walking out our front door. They were professional and communicated thoroughly from the start to finish. Informative of the process and exceeded expectations. Competing company was the exact opposite took longer to come out didn’t seem to truly care and that alone steered us to go with these guys. Edgar and his crew did spectacular and we’d highly recommend them to any and everyone. We made sure to let the other company know why they lost our business as well. Take notes from these guys they’re top notch!
David and his team came to do a professional inspection on my house. They found mold in the plenum and vents of the AC. They are very professional in removing the mold and dust. They are very responsive auto to my questions and concerns. They finally resolved the mold issue and now my in house air becomes fresh again.
Edgar’s attention to detail is second to none, and he clearly takes pride in his work. I was so impressed with how meticulous he was – it was that care that made me want to leave a review.
Josh and his guys came in, got straight to work, and left everything way cleaner than I expected. Didn’t waste time, just solid work all around.
I cant say enough about Air Quality Express and their technicians. Ran, the technician listened to my concerns and examined my air quality problem. Along with backup dust in all my vents, mold was discovered. Ran, thoroughly explained to me the process to clear my vents and to remove the mold. Afterwards, I am 💯 percent happy with my air quality and workmanship of Air Quality Express technicians. Thank you Ran for job well done.
Very good people, arriving on time and very efficient. Recommend Sky and his team.Just bought a poorly maintained house with probably no air vent cleaning for the past 10 years. When the technician showed me how much mold it has accumulated inside and spreader around already, it was horrific. Luckily they told me everything can be cleaned and repaired. After 3 hours, the house is clean and no more mold!The technician Sky and his team are very good and patient with new house owners, and they did a good job on explaining what needs to be done. Giving honest opinion and they don’t push me into buying anything. Everything comes from their suggestion on how to maintenance a healthy air flow in your house.I am impressed.Plus, it only takes $200-300 each year and one hour to clean the vents. Recommend everyone to do so. Say goodbye to mold, allergy and toxic air :)
I wanted to give a personal shout out to Sam. Our dog would bother them a lot while they were doing the job, and his patience was amazing. Really friendly group of guys.
I had a an issue with a Staff however, Edgar and Sam were able to assist and they did a great job. Im satisfied with the air duct cleaning.
Edgar and his team just left after taking care of my crazy mold issue. They were very kind and friendly and got it done quicker than I thought it’d be. A+
David and his team came on time today to inspect my A/C system and found mold in the plenum. His team quickly responded to clean the dust and molds in the A/C system. David is very responsible to my questions regarding the A/C system and dryer vent. Finally, after very effective teamwork, his team finished the work on time. Now, my AC and dryer looks new again. Appreciate David and his team for the hard work.
I have severe allergies to mold that makes my eyes swell up and itch. As soon as the team was out next morning my symptoms were totally gone. The increase to my quality of living is what made me have to post a review.
My elderly dads home has leaking vents and subsequent mold. I was planning to have it fixed for him. I had Air Quality Express come out and assess the situation and give me a quote for (an astounding) $15k, but in my desperation to have this fixed as quickly as possible, and because I am a single mom with a very busy work schedule, and no extra time to go back and forth with companies, I scheduled the work, and submitted a $3k down payment. Upon telling my dad (the homeowner) he said that was way too much and that he refused to let me have this wok done with this company. I called immediately and let them know the situation, and that I am not the homeowner, so I cant have this work done without his permission, and they are refusing to refund my $3k down payment. I just signed the contract 5 days ago, and no work has been performed. Again, I am a single mom, trying to help my widowed, elderly father, who is not in good health, and I do not have an extra $3k to give to this company for no work. I am disappointed that they are choosing to exploit me in this already difficult, expensive, and dangerous situation.
Sam and his team did a great job with mold remediation on our HVAC, and the best part is when the molds came back on the vents they were able to take care of it under warranty no questions asked! Highly recommended!
Sky from Air Quality Express came and completed a full system cleaning for both our upstairs and downstairs AC systems, as well as installing a new Solar Attic Vent Fan to help reduce the temperature in our attic space. The team arrived on time and worked incredibly efficiently, completing the work with minimal disruption. It is good to know that our family will be benefiting from clean air and that we should hopefully be seeing reduced electricity bills from a more efficient system. Thanks Sky and team!
Professional, knowledgeable, and easy to communicate with. We bought an older home and the previous owner never had the AC or vents cleaned, therefore it was pretty bad. The team was quick to take care of it and based on the photos they sent, we are free of mold and have clean dryer vents.
David and his crew came and did such an excellent job. They removed the mold, put chemicals, cover with nylon, sealed the leak, clean the coil and they worked very hard straight for hours. Now our duct looks so clean!! And we cant thank their help enough that we are bathing in clean air!
Updated review: I had Air Quality Express come out to clean our entire AC system due to moisture/mold build up a little over a month ago. The team completed the job in a timely manner. A few weeks later I noticed an issue with the sealing of one of the ducts. I contacted the company and eventually my complaint was forwarded to the owner. Sam was extremely professional and helpful in resolving the issue within a week. I appreciate the company’s focus on taking care of their customers. Thank you.
David did an amazing work on my house with his crew I’m glad I called them to check my air duct , they found mold in it and now my house smells fresh and clean thank you guys so much , definitely will use your service again in the future and recommend for family and friends.
We contacted Air Quality Express to have an inspection and approved their work to clean and remediate the duct dirt and possible mold issues. The team arrived shortly after noon and were completed by 3:20. Thorough and thoughtful in completing the work. Highly satisfied with the results and the efficiency of the gentlemen who accomplished the work. Sam, Elias and Celso were very efficient and worked around the area with care and respect. I am very happy that we chose Air Quality Express and will recommend this company in the future.
I highly recommend Air Quality Express. I originally requested services for dryer vent cleaning but they identified other required repairs so my dryer can work at optimal conditions. They were able to take care of both repairs in a timely manner. Thanks Many and Peter!
These guys are great, professional, friendly, and done quick.
I want to thank David and team who correctly identified and took care of mold in all parts of our air system. They were helpful, respectful, and very quick and efficient.Will use them again.Included before and after pictures of one register.
Air quality express is the best! They saved me when I found mold in my daughters closet and have also cleaned out our ducts and installed UV lights so that future mold will not form. Cannot recommend them enough!
The professionalism and attention to detail was top notch. My technician Mr Joshua is outstanding to work with. Took photos before and after and explained the whole process. Performed a walkthrough and was very thorough. This company is top notch. Outstanding job. When the AC was running when they were close to being done, you can notice a huge difference in the air. Especially the smell which was clean crisp cool air. WOW! Get you air ducts cleaned. Price is great as well.
Joshua and his team were great. From the first time he came oit to give us an estimate, he was very detailed in his explanations and walked me through every step of what his team would do. He listened and delivered. The entire team was very professional and they covered the rest of the house from any cross contamination to keep it clean. They also cleaned after the work was done. Above all Joshua went above and beyond and took before, during and after pictures to show us the work progress. We are very satisfied with the work done. Thank you!
Edgar and his team were solid. Didn’t waste time, showed me all the dust they pulled out (gross), and now my place doesn’t feel like a dust factory.
Technicians arrived early, got right to work and did a very capable and complete job. Our Dryer Vent had an obstruction (cleaning brush that came detached when I was trying to clean the vent). They got it out, finished cleaning the vent completely, reconnected the flex hose fro the Dryer, recaulked the vanes on the outside wall and cleaned up thoroughly. All good!
Very good, very knowledgeable, cleaned all our mold in air ducts and on bathroom ceilings, cleaned inside all vents and replaced air ducts. Very good customer service, able to schedule fast, very efficient, and great price. Very satisfied customer!
One of the worst service I have received.They never cleaned my Drier Vent and charged me $100.00. When I called them they said you took basic service. They were being technical. It a very dishonest entity. They do all the big promise and provide Zero Service.
Air Quality Express provided evidence for everything that needed to be done, responded quickly, and were easy to work with. A plumbing leak led to black mold in our bathroom, and when I came home after the shower had been demoed, they had cleaned up the demo mess completely. Total professionals, they know what they’re doing. Would 100% use them again.
Presented clear and perceptive plan and carried it out as planned. Employees were all concerned with what we wanted to receive.
Sam and his team were amazing! They not only cleaned the mold out of my air ducts and hvac unit, but they also cleaned the vents and register covers as well. Such a complete service and great bang for your buck. Awesome value awesome company. Thanks again!
We loved the professional, and courteous work. I will definately refer this company.
Excellent and quick service, really appreciate the care and time they took with the house, even with the lowest priced package.
Air Quality Express responded promptly to my request for an estimate for air duct cleaning. Edgar came to my house and gave me a detailed estimate, including pictures. He was very knowledgeable and explained in detail what they would do and why. Out of the 3 companies I interviewed, Edgar provided the most detailed estimate.Edgar and Juan arrived at my house on time. They were professional and did an excellent job. I received pictures of the before and after work and was very satisfied with the result. There were no up charges and the resulting cost was the same as the estimate I was given. Best of all they left my house spotless. I would highly recommend this company (and Edgar and Juan) for your air quality needs.
David and his team were great in thoroughly the cleaning dryer vent. Professional and polite. Our first appointment time did not get put into the dispatch so they rescheduled and waived the estimate fee. I would use this company again.
The air vents were not cleaned to our satisfaction during the first visit, my husband and I checked after the service technicians left and found a bit of dust resting in the ducts. They were quick to respond and came back as soon as was possible for our schedule. They also credited us a maintenance cleaning for a year from now, which we appreciate.
Edgar and his crew were amazing! Great communication. Kept me posted through entire process! Extremely knowledgeable! 100% customer satisfaction!
We would like to recognize and thank the Team at Air Quality Express for the professionalism and service cleaning our heating/air conditioner ducts in our house.
Edgar and his team did a tremendous job cleaning my dryer vent which was heavily clogged , they also fixed the improper connection of the dryer hose to the vent with new materials . They were very patient in the whole process despite the access to the connections ( on back side) was very tedious and a cumbersome process. I highly recommend this team for what they do and cant thank them enough.
Set our HVAC systems right! Quick, efficient, and professional.
Edgar and the guys were absolutely professional! They cleaned all the vents, sent pictures of their work, and left my home spotless. Edgar also took the time to get Collin what they were doing and why. There were no surprises or up charges either. I would 1000% recommend them to anyone! Definitely use these guys, you will not regret it!
I had mold under kitchen sink/island. Called Air Quality Express. Rep came out per appointment time, assessed, confirmed presence of mold, outlined a plan and came with crew to clean/remove and remediate. Supervisor Josh was professional and efficient. Mold (and associated smell) gone.
I forgot that I wrote an initial review for an HVAC service (which I later discovered was not in fact a good job) when I was pulling up the company to show a co-worker who NOT to use for mold remediation. I have seen this company listed recently in best of categories, and I in good conscience felt the need to make potential customers aware of the issues with this company from my experience.Firstly, they failed to follow Texas state mold remediation protocol (which I was unaware of at the time). I had initially requested them out to perform a mold inspection (air testing, visual inspection, etc.) and not necessarily remediation. In TX, inspectors can NOT be the same company that performs the remediation due to obvious conflict of interest. The representative from Air Quality Express, without performing normal inspection procedures (which I had to have actually done later by a different company), then proceeded to quote me for work to start tearing out a part of my bathroom. The price seemed high, but I wanted to get it over with and they commenced.Secondly, they were extortive on pricing. As they were performing work, which again, they were not supposed to be doing, they said that the problem was bigger and that they needed to tear out almost the entirety of the bathroom and charged $16k for the additional work (for a small guest bathroom), but they had already had walls opened up and there didnt seem like another option at the time given that the work was in progress. I was later quoted by a different company for a much broader scope of work only $3k.Thirdly, they were negligent. They destroyed cabinets (which they did not need to do) which were a significant expense to re-install. The protective boundary (plastic sheets to keep area contained) fell multiple times, and the company was unresponsive after hours to come fix it (despite advertised 24 hour service), leaving our bedroom exposed. The entire fiasco cost us a fortune to ultimately remedy. Weve thought about lawsuits but were in the middle of wedding planning and didnt have the energy to go through with it.In summary, they broke the law, overcharged, and did not even provide a good service. Stay away at all costs.
Sam addressed all my issues at a fair price and he also had a great eye for the little details most people miss
I was late in getting back and they were polite the entire time. The work was excellent. I had mold in my hvac box and they handled it quickly.
Excellent job. Workers were very careful with our furniture and belongings. My wife had a Christmas village display, and they even carefully replaced each piece. Very efficient. Removed all kinds of nasty stuff from our system. Highly recommend.
Very prompt and professional service. Took care of a mold issue in my air conditioning system
Edgar’s service was excellent!! He was very professional, patient with all my questions and eager to help. He and his team did a fantastic job. I would recommend this company to everyone.
After calling many places, I am so happy to have found Air Quality Express. They were helpful and responsive and did great work. Thank you Air Quality!
Sam, Edgar, and the other technicians did a great job! They were very responsive to any questions I had throughout the process and were conscientious to my concerns. As they were working on cleaning each of the A/C vents throughout the house, they took the special care to lay out plastic sheets to keep the area as clean as possible and vacuumed to get any remaining debris before they left.The office was also very responsive through email and phone whenever I reached out to them. Overall, I would recommend working with Air Quality Express as they were very attentive and had a great attitude!
Good communication of the crew explaining the cleaning process. Pictures taken before cleaning and after.
The guys did an ok job except that I found paint on multiple spots on my floor from the vent covers. After they cleaned the covers they painted them. They did not let the paint dry enough before putting them back on. When the ac was turned back on it blew wet paint onto my floor and now I have to scrape it off. Not too happy about that
First time working with Air Quality Express and I am very happy I called them. The technicians arrived promptly and quickly looked at the duct. Turns out the unit was t sealed properly. David took pictures to show me what issues where there and helpfully explained what could be done to remedy the problem. They were able to clean the duct, reseal, change airfilters, and remove any mold. Excellent quality and service. Would highly recommend
My 5-star experience started from my initial quote request all the way through the service and follow-up. I was looking for a company to do air duct/system and dryer vent cleaning and requested an estimate online. Within 30 minutes of submitting the request for a quote, I was contacted by the office and they were able to send someone out same day to do the initial inspection. The technician was very polite, professional and knowledgeable, talking me through the suggested work and the benefits of getting it all done. Approving the estimate and scheduling the work was quick and easy. On the day of the service, the crew arrived on time and quickly got to work. They took care to protect my belongings and cleaned up after themselves. This service should make a great difference to the air quality in my home. I would definitely recommend Air Quality Express to anyone looking for a professional, high-quality vent cleaning service.
Im glad I ended up not working with them after seen several red flags on their first visit. The major red flag for me was the discount that is given only if you post 5 stars review so be mindful that this company’s 5 stars reviews may not be for a good work!
David and Elias responded to our call. They were efficient and professional. They explained the process and did a great work. Thank you!
The results are very good and I am enjoying them. Work was well finished. There were some miscalculations in the original quote. The miscalculations are about the time it would take. It did not take one day, it took two. No big deal.
I’ve hired Air Quality Express to fix the cleaning work that’s was poorly executed by another air duct cleaning company. Air Quality Express David and crew arrived on time and did a thorough clean of the entire system including processionally sealing of every duct to the system that were opened to be cleaned. The whole entire system was sanitized and all the mold was removed. Before cleaning the vents, they took time in prepping every room carefully with plastic sheet to minimize dust from getting into our stuff in the room. Their brush is equipped with a vacuum system which can stop any crap in vents from spreading into the room. I personally did a walk through check and saw they have done a top notch work. I’ll definitely hire them again for my HVAC maintenance and cleaning in future.
My husband and I was really impressed with the professionalism of Air Quality Express. They were very accommodating and responded very promptly when I called about the mold issue in our home. They did a fantastic job with removing the mold and giving reasons why it was there. I highly recommend this company.
David and the teams came out and inspect, found mold. Took care of everything, and install the UV light. Great service.
If you need to get your air ducts cleaned Sam is your guy! His team was courteous, knowledgeable, and well priced. Really appreciate the work the team did on my HVAC cleaning!
I had air quality express come clean my air ducts and main unit at the end of February. My AC company just notified me that there is already a large amount of mold regrowth. Upon seeing the photo, there is more mold than originally found in February. I am now having to repay my AC company to remove this, however, it is a fraction of the cost that air quality charged. Very disappointed for it only having been 3 months and they claim a one year warranty from mold regrowth.
I have a lot of appreciation for Sam’s transparency in the pricing, not a lot of contractors will do that
I was very impressed with the 2 professionals you sent. Edgar and Fernando knew their job,and performed it throughly. They even vacuumed the house where debris remained from the cleaning. Id ask for them again. I wont wait so long to have my ducts cleaned. This solved a huge problem Ive had with dust on the wood floors all the time....even after using my new Dyson.
Edgar was very easy to work with; professional and responsive. Thank you!
Sam was so knowledgeable when it came to mold removal. His team cleaned my air ducts and they sanitized the entire unit. So glad I called! Can’t believe I was breathing mold from my hvac but not anymore! Thanks again guys
Thought I had a small mold issue. AQE came out to diagnose and realized it was a way bigger issue. They took care of the problem same day. Would recommend their service. They provided before and after pictures as well.
Ecstatic about the professional craftsman that dedicated their time to improve my homes comfort. They were able to remove and install new insulation in a timeless precision of a trained master. Each person on the team was equally dedicated to completion of job. I was made aware of every phase involved in making this project complete.Thank you so much for doing such an exemplary job.
Edgar & his crew did a great job. They were in & out did an excellent job & cleaned up very well.
Ran did a great job. He helped inspect if we had mold, explained process and did a wonderful job with cleaning and UV light installation to prevent mold. He also helped clear dust in the dryer. Hire him and you will get professional quality services. The before and after pictures were amazing. Thank you Ran, keep up the great work.
Ive used the company in the past at my prior home and was impressed back then but their quality has definitely slipped over the years. There was dust and debris left behind in some spots which I had to vacuum and I also had to remind the crew that registers needed cleaning along with condensation drip pans, dryer vent, etc. The time spent in the attic to clean the ducts was very little so Im not sure all ducts were even fully cleaned. When I went to connect my dryer the following day, the vent still had a bunch of dirt. Spending over $2000 is a lot for work Im not even sure was fully done or would have been done if I wasnt watching over the crew.
Our grandson is highly allergic to mold. The before and after pictures of his eyes after having our AC and ducts cleaned are telling.June 6, he shared how badly his eyes itched while visiting our house.June 15, the day after remediation, he was excited as he left, saying, “my eyes don’t itch” !!
Ron was very professional and thorough with his inspection and assessment of the issue. They were punctual and the crew began working as soon as they arrived and did not stop until the work was completed. The invoice/receipt is accompanied by before and after photos of the work completed and a detailed description of what was done to alleviate the issue(s). I highly recommend them and would use them again!
I found this service through yelp. They were quickest to respond and were able to come out to look at my apt earlier than others. The technician that showed up to Inspect I believe was Judah the business owner. He was very thorough and walked me through what could be cleaned and how. The pricing was easy to understand and I thought was reasonable.The crew was able to show up the next day to do the work and finished quickly within a couple of hours. David was the lead of the work day crew. He had one assist with him. They completed the cleanup and the proof was when I entered the apartment and no longer smelled heavy cooking grease smell. I think they did a fantastic job. Left the apartment very clean, and smelling a ton better than before.Thanks for being a life saver guys!
Found this business on Thumbtack for HVAC duct cleaning. They postponed my first appointment at the very end of the arrival window after I took off work to be home. They waived the inspection fee, but they do that anyway if you use their service, so zero compensation for taking a wasted day off. For second appointment a few days later I was told they would start immediately after evaluation. Nope, just sales guy showed up; cleaning crew didn’t come for three more hours. No one on site during job spoke English, so I couldn’t ask questions. They had to borrow my ladder because they didn’t have the correct one for the job. They did a good job covering furniture with plastic, but still left a mess on the floor of several rooms. I was charged significantly more than comparable jobs they listed on Thumbtack. Then I was promised pics of the “after” my duct mold was cleaned, but the non-English speaking cleaning crew just asked for a check and I think maybe they said someone would send me pics later. But they spray kilz paint inside registers, so how do I know whether I really got the cleaning I paid for?!
Arrived on time, respectful of my home.They provided high quality efficient service. Kept me informed with step by step instructions while performing the cleaning. Highly recommend. Cleaned & sanitized vents as well as dryer vent. Thanks again!
Ran did a great job! He was very detailed with his explanation and I truly appreciate it. I would definitely recommend them to any homeowner. They’re very responsive and professional. Also their price was reasonable!
Charged me 2000 dollars to disinfect all my AC and vents and then the problem came back less than a year. They wanted another 2000 dollars to rectify it because the issue was not correctly diagnosed the first time by them. Also they ripped by vent open during inspection and never told me.
The crew was very attentive to details during the service. They explained details about what was wrong and what needed to be cleaned and repaired. They took pictures before/after and shared them with me via email so I could have it in my records. They finalized on time. Great service!
Absolutely FANTASTIC work !!! Techs were great.They were very courteous and efficient. It was a pleasure to have these fine young men doing the job. They are very clean and respectful of our home. I will definitely recommend and have Air Quality Express doing my cleanings. I also will be asking for Judah & team to come back. They were great. Highly Recommend!!!
This is our second time using Air Quality Express to inspect and clean ourHVAC system. The workers are very professional and responsive. For example, we recently installed a new AC coil in our attic recently. Air Quality express noticed that whoever installed the coil did not seal it correctly and corrected the issue for us. Would highly recommend!
Sky and his team were very professional. They took pictures of the vents, ducts and ac unit to explain the issue and were transparent with the scope of work. They did excellent work cleaning my AC System. They really took great care of my home by wearing protective gear and after they were done they cleaned after themselves. I will be using them again next year.
Quality service does an amazing work! David did a wonderful job demonstrating the services needed as he was well prepared and has tons of experience. Love the service.
David and his team were very professional and on time. Gave a really good deal on our quote and took care of the service the same day; very fast. Couldn’t be happier with the service and will definitely be recommending and using their services in the future
Josh and his crew were professionals. They did a good job and did it quickly. I would use them again.
Amazing work. These guys worked around my schedule and was extremely professional. My home is now mold free.Ask for David when you schedule your inspection.
Excellent work on vent cleaning.They are professional and friendly.
My parents home is 30+ years old and the air in the home was so stuffy. I found this company on Yelp and I couldn’t have been more pleased with the service. Ran the technician came out on a Wednesday, and took pictures in the attic of the air ducts and all the vents. He was so professional and nice and explained everything in great detail to my understanding. The team returned on Friday very promptly and started working. They were very professional and mindful of our home. After completing the job they vacuumed all the areas they were in, which was a nice touch. Overall I was very pleased and noticed a difference as soon as they were done.
We used Air Quality Express to do a complete attic restoration after a rat infestation. Judah oversaw the project. He listened to everything I had to say about what the attic had been through and then did a thorough investigation and then clearly presented what he thought should be done to clean and restore the area.We were out of town when Judah, Sky, and their team did the weeks worth of work. I asked that they communicate via text when we were away, and that was not a problem. They took great care and ownership of the project and left our house spotless when the work was completed. Per my request, they added on a service to clean each item that was in the attic during the infestation before it went back in. We ended up with new insulation, and new duct work, as well as the added benefit of an overall refresh after years of lingering rat residue and contamination.The office is very responsive and respectful as well. The invoices sent via email are detailed and have photos of everything that was done.I highly recommend AQE.
We had full service hvac cleaning done with air quality express. I thought it was just our ducts that needed cleaning but after a through inspection by Sam we actually needed a full mold removal. The team was fast and professional! Awesome service guys!
I used this company today 11-30-22. . Evidently the air ducts had not been cleaned for a very long time. I had technicians Kevin & Carlos do the work. They did an excellent job. Covered all countertop beds & furniture. Removed all ducts, vacuumed inside duct and wash vents before replacing. . They did a very thorough job up in the attic also. Then cleaned up after themselves. I will definitely use this company again & will request Kevin & Carlos to come back.
Sky is very professional and patient. He takes time showing and explaining the issues and what are the solutions. We hire him on the spot with 100% confident. We have a full service, it takes about 3 hours to finish two a/c systems. After cleaning the duct work, Sky and team check and clean every single register in the house. He and his team make sure no dust leaving behind before leaving the house. I highly recommend Sky and his team to anyone who needs help with their air duct cleaning.
Edgar and his team did a great job. They were quick and professional, and they explained everything clearly to me in terms of options and services.
David & Team were fantastic! I called for someone to come clean the A/C and dryer ducts and they came out to see the house right away. They quickly identified the issues and thoroughly explained what was wrong and what they were going to do to fix everything. They were able to do the cleaning same day. Highly recommend, David & Team were professional and knowledgable.
One of the most responsive, efficient and impressive companies I have ever dealt with. Judah assessed the work and gave us the estimate. David and Dennis then came and did both AC/vent cleaning, and whole house carpet cleaning. They take before and after pictures to make sure the job was done to my satisfaction. They arrive on time, are very proactive in keeping me informed on the status before arrival and during the work. They are courteous and friendly and went above and beyond to answer any questions I had. Above all, the AC system and home are fresher and cleaner than ever before.
Ran was our technician and he absolutely went above and beyond. He came out to inspect HVAC ducts and also our dryer vent which extends through our attic with a blower fan. The HVAC ducts were in good shape so we did not need to have those cleaned but the dryer vent and pipes needed to be cleaned out for sure. When he was completed with cleaning the dryer vent and vent pipes we noticed an air pressure tube sensor for the blower fan was never installed properly from the home builder! That is a very bad fire hazard due to the length of vent pipes and elbow bends from the dryer through the attic and out the roof. But Ran came back to be a hero and help us properly install the tube sensor. It wasn’t even his fault! He came back to help us with the problem. He went above and beyond and it is very much appreciated.
Great service and exceptional job by Sky and his crew! they were very thorough, transparent about the issues and went above and beyond to remove all the mold in the Air Ducts. Will definitely recommend them to my friends ! Great job guys!
The crew did an excellent job cleaning, sealing and installing new insulation in our attic. They were very careful with our home protecting walls and floors with paper and plastic. They left the work area clean, picking up all debris. Great company.
Thanks to Ran and the whole crew for an outstanding job! My husband scheduled an appointment for 12/23 to take a look at our ducts, and we assumed that the treatment would have to be done after the holiday. But Ran and the Air Quality team came out on Christmas Eve and completed the whole treatment. We are all feeling better after the duct cleaning. They also cleaned the dryer duct and explained how this is a fire hazard if not maintained. I appreciate his professional communication, ability to listen to our questions and answer them appropriately. A job well done! We are definitely going to be asking them to come back yearly for maintenance! Furthermore, I asked if they could assess my parents’ place in the near future. Not only did he see their house the same day, he also scheduled their treatment on the day after Christmas! Thanks to Air Quality Express for a high quality treatment, efficient, and professional job!
Edgar, Sergio and another team member indicated their arrival time and were punctual. The job was performed well and the crew was accommodating. I was satisfied with their job and will use the service of AQE next year. Thanks.
Air Quality Express is the place to use if U want estimates & get honest explanation on your inspection. The crew came in, was very polite & worked their buts off. It surprised me how they worked with little talk as if the job was already planned. They took their trash out & vacuumed the floor for debris. I had nothing to do so thank U Air Quality Express for coming quickly to take care of this mold. I do believe U saved our lives from what I saw.Sincerely, Victoria Duffie
I was in desperate need of my carpets cleaned. They came out the same day! Very prompt service! Customer service was great! And they were extremely professional! He gave me a great deal on 2 rooms and my hallway! I will definitely call them back to clean my carpets and to do some duct cleaning as well! So Happy to have found this company! Keep up the great work! And Judah the owner was very knowledgeable and very experienced! I Love this company!!Satisfied customer!
3 years ago Air Quality Express did mold remediation in our HVAC. Inspection today shows everything is fine. I appreciate the quality of work, and their commitment to keeping appointments on time. The technician was polite, wore shoe covers, and quickly showed me all the photos he had taken. Overall this is how business should be done. Thank you.
Great service from Sky and his team. They were very punctual and communication was very good. They thoroughly cleaned all the vents, and allowed me to inspect before closing everything up. Tidied up after finishing. Will look to use them again for annual cleaning.
I had an attic issue with my rental property and called the team to come out and do an inspection on Thursday. They promptly came and completed an assessment. Upon my decision to move forward, the team was ready to work at 7am on Friday morning. I was kept apprised of the job status throughout, and was given options on how to proceed. Thank you all for coming out on very short notice and completing the job with a high degree of quality and professionalism. I will not hesitate to recommend you all in the future.
This company respond me very quickly and they came here exactly at the time point!!! This is very impressive! Ran came here at 10:00am, and did the work quick and professional, he also show me the picture of before cleaning and after. My dryer vent does need a thorough cleaning. Ran did a great job!I will contact him again when I want to clean it again!
David came and unclogged the dryer vent for my dryer. He was responsive and clearly explained everything that needed to get done in order to avoid a future fire. I really appreciated his great customer service and the details as well as showing me the areas after the cleaning was done. Definitely would recommend!
Contacted Air Quality Express to have our newly purchased home air ducts inspected. Upon arrival the technician David thoroughly inspected our home and shared pictures with us. We approved the quote and they went to work immediately. David was knowledgeable and answered all the questions we had. When finished he shared before and after pictures with us as well as cleaning our dryer vent. Glad to know our family is safe and breathing clean air now. Thank you again for keeping us safe.
Sky and his team came out and did a very quick job cleaning, disinfecting and even repairing a torn duct! Sky was very helpful and professional during the inspection and estimate process and explained everything clearly. They also installed a uv light that has a 3 year warranty and Yearly inspection and sanitizing.I’m super thankful they could complete the job so quickly!Would recommend and use again!
Sky and his team were thorough and on time. Sky was very transparent and honest from start to finish of the project. He patiently answered all my questions and his team did a thorough job of cleaning out my attic, sealing all the gaps, sanitizing and blowing 14 inches of insulation.My reason for taking out one star is because the job took longer than planned.I would still recommend Sky and his team though
David and his team did a great job on my house; inspecting and removing all the molds in the air duct and provide good recommend to maintain. I will recommend their services to others.
We had an issue with our dryer vent and called around. We hired air quality express and they came out the next day (Sunday)! Juda was so nice and explained everything before doing the job. There were no unexpected costs, and he did a fantastic job! We are very happy and will hire them again! Highly recommend! A+!
Very professional service, on time and good price.
I had a leak that caused mold in one of our closets. Communicate with Sky from Air quality express. Sky, Mateo and team provided outstanding service, fast, Quality work and fair pricing. They where all professionals and completed the work in one day. I highly recommend Air Quality express.
David arrived on time and explained what we needed took pictures. We were very pleased with their services. They arrived on time and completed the work in the time promised. They were very professional and cleaned up after the job. Will definitely use them again.
Very professional. The crew came for inspection scenes we had an issue with mold.They checked everything unexplained very good.The price was good compared to the others so we agreed and did the job.Me and my wife very satisfied with the final results, we definitely use this company again!Thank you very much!
David and his team were extremely professional and did a great job taking out all the mold. They were also very fast with scheduling this service! They come highly recommended.
I have had Air Quality Express, LLC clean my dryer vents three times annually. The first time they found that my dryer vent had detached in my attic and dryer lint was everywhere. They cleaned and it made the repairs. They offer a warranty if they come annually to clean the vents. The second time they came, the same issue happened and they honored their warranty and made the repair without additional cost other than the dryer vent annual service charge. This time, there was no additional repair needed and David and his helper cleaned out the vents quickly. They are always professional, on time and thorough. I highly recommend Air Quality Express for dryer vent cleaning services and warranty.
Sam is the best! He came out to do an inspection for my air ducts and found some nasty mold and debris inside. Thank god he was able to take care of it same day for a good price. Can’t say enough good things about these guys. I wish I had them at my old house , and I will certainly be calling again
In general, I was pleased about my service by Air Quality Express. They did some attic cleanup for me which was great. They also did some mold remediation work, which in general was very good. The only things I wasnt happy about with the mold remediation was that the billing wasnt set up the way I expected (not a unit price per square foot), and two of my doors were thrown out without consulting me, so I found out after the fact, which was a little frustrating. Having said that, Im extremely confident that the mold remediation was done scientifically and professionally.
The crew Judah, Diego and Moshe were completely professional. They arrived and introduced themselves, explained the process, what kind of work was going to be done, how it would be done and before they did ANYTHING , they explained the cost of the service. As a professional contractor, I cannot emphasize how important up front honesty is to a customer. They completed the work quickly but thoroughly and were engaging, pleasant and nice to have in my home. This crew and this company is highly recommended because of their service, honesty and overall pleasant demeanor. I will be calling them once a year to recheck my system to ensure the health of my family.
We noticed there was mold under our ceiling registers and immediately realized that we needed to call around to have our air ducts cleaned. I contacted several companies and even with the busy holiday schedule, Air Quality Express was able to set us up with an appointment. We had the pleasure of working with Antonio. Prior to our visit, we were notified with an ETA. Antonio arrived at our door promptly and thoroughly inspected our home. He took pictures of each area, discussed the processes of remediating the mood; cleaning the air ducts, and vents. He was informative, genuinely honest and addressed our concerns. We appreciated his expertise and patience to explain everything to us and decided to hire him. He showed up promptly, did a thorough cleaning, took pictures of the work completed and discussed areas of concerns to watch out for. Overall, we are extremely satisfied with Antonio’s professionalism, work ethic, and trust in his work. He is a valuable asset to Air Quality Express and I hope to work with him again during our routine maintenance. Thank you for making our home’s air quality mold free and a better breathing experience.
Sky and his team were incredibly responsive and thorough during our process to get our HVAC system cleaned and take care of our mold issues. They addressed our issues and concerns immediately and helped us through the entire process. Would definitely recommend them to anyone who needs HVAC services.
Meni & Carlos from Air Quality Express.. I will start by saying Ask specifically for them. They are the best team in the business. They not only took care of me but my sister across town. They are prompt professional and will update you as they complete the service. Not price gouge but EDUCATE YOU on your home and what needs to be done so you can always control any issue you have.... Dont waste time call and ask for them directly you wont regret it. Getting then was a God send for me and my family.
Amazing all around! Gal just left and my carpets have never been cleaner. He was thorough, super kind and worked really hard to remove some old stains I thought for sure were going to stay forever. Judah, the owner, was very friendly and helpful when scheduling the cleaning. He was able to get me in fast and exactly when I wanted it done. And the prices cant be beat! Such a great value for an amazing job well done. Thank you air quality Express for the great work!
Edgar was extremely helpful and professional! Excellent communication!
After being months of me feeling sick and constantly going to the doctor with no solution, I decided to check my vents to see if there was a possible dust that was stuck in the vents! To my surprise I found not only dust but mold. I contacted the company to request an appointment, and was worried they’d tell me no because of how far I lived, but they not only agreed but were early! When Ran did the walk through of the house he had pointed out a variety of locations within my AC unit that was covered in mold. He went over the options of services I could do, and recommended the best treatment for the mold issue, depending on how often I was planning on getting my vents checked.I liked that Ran was able to answer all my questions because I wasn’t sure how all this mold could have build up, but then He informed me that my thermostat should read no more than 60% humidity, while mine was reading 74%! (keep an eye out on your humidity levels!) Expect your AC to be turned off so it might get hot if it’s a sunny day! But they worked efficiently and quick, and constantly kept me updated with pictures of pictures of the cleaning process! super happy with the work knowing I can now sleep without worrying about mold in my vents!
Judah and his crew came yesterday to remove the mold in my house, they did an amazing job. They took care of my house, cover the floor and cleaned before to leave. They explained me the all process Step by step. I’m really happy with the service. Thanks again
We had a problem with air ducts needing cleaning in our home. We secured quotes with inspections from several vendors for the work. Air Quality Express produced the best competitive quote. Be advised they completed the work quickly and thoroughly. We are completely satisfied with their work and recommend them to anyone needing this work done in their home.
Sky and his team came out to do a full attic restoration with new insulation as well as new ductwork. They arrived on time, completed the job in one day, and Sky went above and beyond offering to help find a solution for our old attic access ladder. We are glad we used this service to make our historic home healthier and more efficient.
Recently hired them to address mold buildup in our air ducts and HVAC (kill, clean, treat, preventative), which wed had performed a couple years ago for about $750 with another company. They appeared to do a great job of removal and provided before and after photos which reflected much cleaner air ducts and HVAC components with no mold. They even sealed the corners of the unit with a sealant (although I question what happens if unit needs to be opened for repair).Id give a 4.5 rating for the work performed however the experience with pricing and how handled reduces the rating a bit. We were initially verbally informed that it would be $1,600 which we thought was really high but we were concerned with the mold buildup and they seemed to know their stuff so bit the bullet. Then we were informed that it would be $1,600 per unit (we have 2 story home) meaning $3,500 total. That took us back quite a bit but the work was done and wed authorized it. And I was a bit disappointed that this didnt include a mold test after their mold removal and clean up for a separate price. Told another technician would have to do mold test, however would still be charged for it.THEN we were asked to pay cash or check once everything was complete to which we refused as we prefer using CC for additional protection and any business that insists on cash/check tends to make us nervous. They accepted the CC payment but THEN suggested we need to pay another 4% for using a CC to which we refused as we were not informed of that prior to work being done, which they ultimately processed w/o the fee. The process of payment and the amount charged we were not very happy with but the work they performed appears to be great work. They do provide a 3 year warranty, that we pray is honored as I just recently saw a complaint on BBB website stating they did not honor their 3-year warranty. We will use them for annual cleaning to see how things go and to ensure we keep our warranty (we were told we have to do the $200 annual cleaning to keep the 3 year warranty valid). Definitely a little buyers remorse due to potential price gouging/payment process; happy with the result; and sanguinely hopeful that it pans out well.All in all they do decent work from what I can tell. The other matters one would just have to get comfortable with...UPDATE REVIEW: They indeed DID NOT Honor their warranty. DO NOT USE THIS COMPANY. Just our experience--which happens to be similar to others that have written reviews. Hope anyone that uses them has a better experience than us. HUGE MISTAKE on our part going with them and allowing the price gouging and questionable tactics they utilize.
Air Quality Express was so kind to answer my questions about how mold growth occurs in houses in Houston. I called with a very random question, and they were incredibly patient, helpful, and knowledgeable. They really know their stuff. Would recommend Air Quality Express!
Overpriced and job was not done properly. Had to hire additional company to fix their work.
Sky and his team were awesome!On time, efficient, professional, great clean up post duct and vent installation. Skys responses to my questions were clear, concise. I gave it a week before I posted my review and I can truly say that after the duct replacement I am even sleeping better with an obviously more efficent HVAC system. There is a difference! I do plan to keep their services for yearly check and maintenance. Thank you Sky and your good guys!
Top service with Ran! He and his assistant were on time, respectful of property, and did a quick but thorough job of cleaning the very dirty apartment air system. I was impressed and really grateful to have clean air for my daughter in her new apt. Well worth the money!
Very good service. The guys came on time, and clearly explained what needed to be done. I neededTo clean the air ducts of my house and also the A/C unit. It took them 6 hours to do the job. The guys were very hard working and excellent crew. Thank you guys. I will recommend you 100%
Very unprofessional technician. Very overpriced. Seemed to be overcharging after Houston has freeze, and taking advantage of people who had flooding in their houses. They also called us after only three days saying them were coming to get the equipment, after telling us that we had to have it for 5-6 days minimum. Tried to charge us $750 to have a single dehumidifier in our house for 5 days. Will never work with this company again. Terrible experience.Edit, 2/28Your technician did not even cut out the damaged drywall or pull back the baseboards. Then he lied about completing the sanitation. You called that a miscommunication. When we were called saying the equipment was needing to be picked up early, you also called that a miscommunication. We only had the equipment for 7 days because your technician didnt contact us on Saturday to pick it up, and then on Sunday, when he did call, he demanded I be home in 20 minutes to get the equipment, I was working. Which I explained to him. He proceeded to tell me that we were costing him money, and he had other customers. I called the manager, and he said well his English is not great. Speaking great English has nothing to do with not acting rudely and not competing a job your were hired to do. We agreed to have a different technician come to pick the equipment up that evening, because I was not letting him back in my house. They did not show up in the assigned time, and we had to run errands. My husband called and spoke to the manager, and told him they would have to come the following day. The technicians that arrived the next day told us that the work that was supposed to have been done, like the drywall and baseboards, was something the original technician should have completed the first day. We feel 100% ripped off and taken advantage of. The manager even texted me after the original review stating that I was being unfair. $1,200 for incomplete work is what is unfair.
Needed a full dryer vent repair since the tube in the wall was cracked and the outside had a thick foam over the vent. We had just moved in and it hadn’t been addressed properly and was clearly a fire hazard. The guys who came viewed the issue and had to run to Home Depot for a part, but once they got it, they completed the job quickly and made sure everything was working well before leaving.
Had Ran and the Air quality team over to do the air and dryer ducts and honestly could not be happier with the service. Not only do they do a great job, but Ran also takes time explaining exactly what they are doing so youre never left out of the loop. Theyre punctuality and professionalism are second to none. Would recommend to anyone looking to get the ducts cleaned!!
They did amazing work in my home and left our place cleaner than it was before
David is the Man!! He came at a punctual time help examined the AC unit and went straight to work. It was a lengthy process of three hours, but the results were amazing. Everything was taken care of and the house air quality is better than ever. Thank you so much David and Air Quality Express for the excellent service!!!
This company is responsive and professional. The techs were thorough with the cleaning and answered my questions! They gave us peace of mind knowing our house is clear of mold! Would use them again.
The Air quality express did a great job cleaning my carpets. They were in and out very quickly. They were very punctual and I appreciated that since I had other things I needed to get done. I will recommend them to my family and friends. Thank you
They did a good job cleaning the air duct and removing a bit of mold that had formed inside some of the ducts. Arrived on time, my technician Ran was very courteous and everything explained in detail. Very pleased with their service.
David and his assistant did a great job in removing mold and cleaning out our air ducts. We like that he took the time to explain the whole process and do exactly what he said he will do to take care of our mold problem concerns. He went above and beyond our expectation. I would highly recommend Air Quality Express for all your air duct cleaning and mold remediation. Thank you David!
Sky was here, I was amazed at how fast they worked and how clean they kept the house after they were done. They completed the work very fast and were reasonable with the price. He showed me the problem areas ahead of time and I knew exactly what it was going to cost before work started, no hidden cost or add-ons at the end.
We hired them after we had water damage in our garage and attic and also to clean our air vents. Judah and their team were very professional the whole time. Judah was always available by phone at all times even after hours and made sure all our questions and concerns were addressed. Overall they did an excellent job for a great price. They completed everything they promised to do on time and without any issues. The air quality in our house is a lot better now since they cleaned the air ducts. I would highly recommend them for their excellent customer service and work ethic and overall quality of work. They also go out of their way to take care of their customers which is hard to find nowadays.
Terrific experience. Ran and his team are super efficient, timely, informative and well-priced. I cannot recommend them highly enough! For the first time and I don’t know how long, I HVAC vents or sparkling clean in my home smells fresh.
Workers were very amicable and left place spotless.
The most impressive thing about Air quality express is how easy the made my life. As a small business owner, my time is so valuable. There was little coordination needed. Judahand his team came in and caused almost no disruption. But more importantly, the cleaning was amazing. They accomplished a task on our office ducts that we thought there might not be hope for. Thanks guys, highly recommended.
We found rodents feces in attic and asked them to come replace insulation. They told me they will replace insulation and do excursion to avoid rodents coming in again. We chose them to do the service in August and found rodents feces again in the garage in December. I called back and the technician no longer works there. The receptionist told me we didn’t pay for rodent proofing which is a separate service, they never told me in front. We have to pay another one to get the work done. Receptionist is rude manner. The manager proactively communicated with us after the experience. They did try to fix the problem for us. Comments adjusted
First time using and very satisfied. Came out on a Sunday which was the only day I could have them out. Judah was very professional and did a thorough job. Explained the options and helped me choose the best services for my carpet. Highly recommended!!
Contacted Air Quality Express LLC on a holiday (Thanksgiving) through the Thumbtack app and they were so quick to respond and even more accommodating that within a couple hours Ran B showed up to inspect the mold and gave a breakdown with photographs of what we were dealing with in our home. Priced the inspection and treatment in great detail with a discount. Highly professional and within 3 hours the work was completed and our place was spotless. Air feels cleaner. Absolutely impressed with Ran B and Air Quality Express LLC.
My experience started with asking the inspector to kindly put on shoe coverings before entering my house, he seemed a bit irritated that I asked, although he did put them on. The gentleman who inspected was a little bit dismissive of my mold concerns in the attic at first. He only did a visual inspection and came to the conclusion I did not have a mold problem. I asked him how and where mold problems typically presented and he went on to say it is problematic inside the HVAC, mold on walls, in wood, sheet rock, etc. I asked him if he checked the HVAC, he had not. So I asked him to go back up and inspect, low and behold he found mold inside the HVAC. He went on to detail the $2175 worth of remediation work they recommended. Compared to other mold remediation providers I fielded, the remediation work was the most extensive and expensive. He was somewhat impatient about my questions and for all these reasons I did not ultimately use them for the mold remediation service.
Air Quality Express cleaned my less than year old A/C and ducts for $2650 in February. They did not reconnect one of the ducts at all so now I have a mold problem.
David and his team did a great job at our house. They were very detail oriented walked me through every single step of the process and showed before and after pics of all that was done. Strongly recommend!
I recently had some guys come out and quoted me a lot to get rid of my mold problem in my AC unit. I recently gave sky a call and he quickly came over to give me a quote to remove the mold and I am happy to say I am very satisfied with his service. AC unit doesnt leak anymore and all the mold was safely removed and looking clean again. Thank you again guys
David and his team were very professional and cleaned our air ducts and vents very quickly. They showed before and after photos and we could see the difference. It will be nice to breathe clean air again.
Meni and Manuel did a very efficient job. They were quick and professional. He explained the entire process to me and how to avoid any additional issues. The price was affordable. I really appreciated their work.
I was 100% satisfied with every aspect of the Company from the initial phone call till the completion of the work.Very courteous and professional work.5 Star all the way
Meni and his assistant were very courteous and professional. They were on time and very detailed in explaining to me what they were doing every step of the way. They took pictures of our air ducts and showed us exactly where we had issues and what needed to be done. Would recommend them to any and everyone.
Really happy with the job that David did, he show up on time, explain me what need to be done with pictures that he took during the inspection. After the job David show me the after pictures and left my house clean ! Highly recommend Air Quality Express, very professional! Thank you
Called in the morning and received same day service. Mani was very knowledgeable and explained everything clearly and used photos to show what was happening with my ducts. I was happy with the attention paid to the details of the job. I recommend Air Quality Express and I will use them for annual maintenance. They are more professional than other duct cleaning services used in the past.
Ran and his team did an outstanding job cleaning the duct on my AC units. He evaluated the condition of the units and made a fair offer based on my needs. The job was done fast and clean.Would definitely recommend Ran to friends and family!