These guys did an excellent job cleaning the air duct in my house as well as with carpet cleaning. The two guys that came over to do the work were very courteous, honest and careful with my furniture and fixtures in the house. They took their time making sure that troubled (stained areas) areas were treated and cleaned thoroughly and that I was satisfied with their work. After having bad experiences with a few other companies, I would highly recommend and use Houston Air Duct Cleaning for future needs in air duct and carpet cleaning.
My experience with Houston air duct cleaning has been great! I have used Houston air duct services for several years. The technicians have been nothing but professional and polite. I referred my family members who has been very pleased with the services as well too. Houston air duct cleaning is affordable and the warranty is awesome!
A++++ to Houston Air Duct Cleaning Company. Service was professional and good pricing. I used another company in the pass and they left my house with a lot of issues. My air duct system is in perfect shape now. Thanks to Houston Air Duct Cleaning Company. Will highly recommend this company to anyone...Great job guys...
Thanks guys, you did a great job cleaning my air ducts. I have done it before with few other companies but never had such good experience. I do recommend to use Houston air duct cleaning, very friendly technicians and they do an excellent job. Thank you.
Proffessional company and very good customer service. They cleaned my mothers air ducts in her old home. The ducts were in horrible condition, they were probablly never cleaned before. The Houston Air Duct Cleaning team did such a thorough job, very responsible and friendly guys. Thanks!
I used these Houston Air Duct Cleaning in the past for my air duct cleaning and they did a great job with that. I preferred his job.So recently Ive slowly been redoing my bathroom and when I added a fan and heater I noticed I barely had any insulation in my attic. So got a couple quotes and went with these guys cause Ive used them in the past. They were probably the middle ground in terms of price.
Gabriel and Eddi from Houston Air duct cleaning company came to my home to clean my air ducts. Both of these individuals were very professional in explaining what was needed to be done. I am pleased with their work and will recommend them to others.
The Houston air duct cleaning team is really great! They did an excellent job cleaning my air ducts and I am very satisfied. I had musty smell coming out the ducts and once they have cleaned it everything was gone.
I found mold on my house in Houston!!!!!I spoke to a few air duct companies and Houston air duct cleaning gave me an amazing deal.the work was done afficintly and professionally and I am very happy with the results.I highly recommend their services
Thank you for excellent service. I had an air duct cleaning service done by your crew of technicians and I am very satisfied for that. I definitely recommend Houston Air Duct Cleaning for your air duct services needs they do a professional job.
I scheduled one of their technicians to come out to one of my commercial properties with strict instructions to call me when the technician is on his way and when he finished his inspection. They did neither, I had to call the office to get updates and they had no idea if he was on site or not. The claimed their tech had called our office and spoke with a coworker. The coworker had not received any call from a technician. Since then these people have become completely unresponsive. They never check their voicemail, email or pick up the phone. You cannot even leave messages because their voicemail box is full. They do not complete any quotes in a timely manner. Do what I did go somewhere else for service.
After purchasing our home and turning the heater on for the first time, we noticed a strange smell. Thought it would go away but it never did, until we called Houston air duct cleaning-the odor went away that day. With a couple of pets and friends that smoke, they come out every other month and it has made an amazing difference.
They arrived late for the first appointment which I should have taken as a sign of things to come. Paid for the most expensive package which includes a UV light which is several hundred dollars more than the next highest package. At the END of a several hour appointment they told me there wasnt an outlet close end to plug in the light that was already installed. I needed to go buy an extension cord myself to finish installation. Super inconvenient given the amount paid to have a job not finished, also feel this is something the technician should have been able to tell me prior to installation so I could make an informed decision. After getting cord and searching endlessly with my husband I. The attic, we determined it wasnt as simple as a plug in as technician described. Multiple calls, weeks and 2 missed appointments later, I am supposed to have a technician here in 20 minutes to complete this job - wont hold my breath. On top of being completely inconciderate of the time Ive taken away from my personal life to be here for missed appointments, I have NEVER recieved the curtesy of a return call from a supervisor (despite requesting this 3 times). I also had to threaten to dispute the charge on my credit card to have action on this issue. I would be happy to update and adjust rating accordingly based on todays appointment outcome and if a supervisor ever dignifies me with a return call but as of now, avoid this company at all cost! Too many people offering similar services in Houston and surrounding areas to set yourself up for a customer service experience this terrible. Wish I could give less than 1 star at this point.Additional added information: changed from 1 to 3 stars as they did eventually rectify UV light situation and offer to buy (although I didnt accept) the extension cord. I received a called on Memorial Day, nearly 1 month after posting this review that they had let go of technician due to similar issues (although I also had issues with the office and getting return calls, follow-up, etc) and would like to send someone to fix this situation. On Thursday, Tom came out and was helpful. Hence, a change from 1 to 3 stars. They have offered a free cleaning for next year as well - so I will update again after that customer service experience.
Gabriel and Eddie came to day Friday 24 to our home .to have our air ducts clean .they were bothvery knowledge of there job and very respectful I wouldrecommend them to my friends as well.I was very satisfied with the jobThank you again.
Great service I was very satisfied with the air duct cleaning you did at my home. I had my air ducts cleaned before but never had such a good experience. The technicians were friendly and at the same time very professional. Thank you I will recommend to everyone
Terrible experience!Im a property manager and this is for one of my rental houses.I called this company for air duct cleaning services because I think 4.7 is pretty high. And they were available right that day for services.The company website claims $89.95 for unlimited duct cleaning and whole unit inspection. After the cleaners came to the house, they charge $69 for each large return and $25 for each small return, in addition to the $89.95...and with these charges, they dont even clean the return cover!I agreed to make the payment and then they said the whole AC system is terribly black molded and sent me some pictures, which they were not willing to tell me where they took. They said they can kill the mold for now for $300 but they strongly suggested me to take the next level of killing molds, $1399. I told them that I can pay for the $300 for now but need to talk the property owner to make the decision for the $1399 package. And I paid for the $300 killing molds AND air duct cleaning.Shortly after I paid, my tenant came back home, finding that the cleaners already packed up and about to leave. The cleaners told my tenant that I didnt want to pay (because I needed to wait for the home owner to make decision), so they didnt do the job and they would come back if I pay.I called the office the next day from the house and complained for their technicians not doing their job even I paid. The technician then called me, claiming that he finished the job and he told my tenant that he finished the job. At that moment, I was standing under an AC return, watching dusty spider web hanging down from the return cover. Then I reach my hand into an AC duct and my fingers were blacked. So I asked, what did you finish? He said something blahblahblah which I dont quite understand, so I asked if he could send me some pictures to show me whatever he did. He said he couldnt because I didnt pay for the $1399 package. Later he claimed that cleaning a return cover was not included in the charge ($89.95 initial and $25 per each small return) and I have to pay $1699 for the highest level of killing molds package to clean a return cover!When explaining the great work he would do, the technician said he would brush the insulation to remove the mold, which is odd because that would spread the spore.The technician is not licensed to deal with mold. Today, a licensed mold profession pointed out that according the pictures the technician sent me, that is not black mold!By the way, the technician is actually from another company, Aura duct cleaning. Houston Air Duct Cleaning subcontracted the work to Aura.
THE FIVE STARS COME FROM FAKE REVIEWS! There is a reason it is all five stars or one stars. This company is a major scam. The technicians sent out are salesmen, nothing less. He was condescending and shifty, and I immediately did not trust the scare tactics he was using on me.I asked what kind of duct system I had flexible or fiberglass and he did not even know. I immediately called another company on the spot for a quote. This company operates under many names, including Aura, and my second opinion company immediately knew who I was calling about. Look up Aura on yelp.The second company said he should not have told you hes scrub the vent, if you have fiberglass it would send fiberglass particles all over the air and into your lungs. When I went back to this company to ask, they said oh yeah. You have fiberglass.. no we would not scrub, wed use a chemical. Completely inconsistent and full of BS.He couldnt even name the type of duct before.. said it was.. the old kind.. the kind they build. No joke.They will charge you 89 dollars, even though their ad said 79, because the real kill comes in the upcharge of services you dont need.Go with Extreme Air Duct. I called them and the guy was honest, knowledgable, and professional. I asked a ton of questions and he knew what he was talking about. Business should NOT be allowed to be posted in google under multiple names to avoid previous bad reviews.SHAME ON YOU for sending out unqualified technicians that make me feel unsafe in my own home. I called to ask the manager call me back to discuss my concern, but no one ever did. I have filed a dispute with my credit card company. NO way am I paying this company for showing up, knowing nothing, trying to trick me, then charging me for it.
I was told that they would come out on Aug 10th and to give them a 2 hour window to show up. No one ever came and when I called I wasnt able to talk to someone because I was being sent to their voice mail for about 2 hours straight every time I called. When i finally got a hold of someone they said they would call me back to see if they could find out what had happened, but I never got a call back.After another hour of trying to get through to someone I finally talked to someone and they told me that the they were fully booked for the day already and didnt know why the person from before said they had someone available. I gave them the benefit of the doubt and they planned to have someone come on Aug 12th for me.Aug 12th comes around and I am waiting for a call or some notification that someone was coming during my 2 hour time window. No one shows up again. As I try to call them to find out what happened I keep on getting sent to their voicemail.I had high hope for this company because all of their reviews look great.Continuation of working with Houston Air Duct Cleaning:Once they finally came everything was very professional. They were able to help me with my problem the same day and everything was taken care of. If the delays from the first part of my review didnt happen then they would most definitely have gotten 5 stars.
Thanks to the team from Houston air duct cleaning my allergies are gone. They did a cleaning of all the air ducts at my home and I could feel the results right away. Very professional services and friendly team. Thank you
I called Tuesday to schedule an appointment, I was given Friday between 8am and 10am.Friday no show no call, I had to call and find out what had happened, the girl that answered the call sounded like if she had just woken up, told me that she was going to find out were the technician was.I was told that the technician was coming to my residence whenever he finish whatever he was working on (another client). Very unprofessional. After all, I think is best they didnt show up.
These guys replaced my entire hvac system(duct work included) they were clean, respectful, professional and on time.Would definitely recommend these pros to everyone.
Houston Air Duct Cleaning showed up on time, and did a great job. I have older solid ductwork and I think they did a great job. It was quick and simple.
Horrible company full of dishonest people. Dont trust them, they did not complete their job and make up fake charges. They are also doing business under a different name. Look up Speed Steam Clean and see their reviews for your self. I am not the only unhappy client of theirs. After they completed the job I tried to call them back and no answer and phones numbers were disconnected.
Ripp off ripp off ripp off this company is just a ripp off stay away from this crooks. they advertise $89.99 unlimited vents and when the workers come they have speed steam cleaning printed on their trucks when you inquire you called houston air duct cleaning and not speed steam cleaning the workers say they are owned by the same person. as soon they get their foot in the door they start playing mind games to mis-guide their customers that you have mold and they will clean your ducts with sanitizers and chemicals to remove mold and they do nothing. they robbed me with $700.00 cash and when i complained to the manager stacy and owner gabriel they said they will refund my money since the worker ben who came to my house was not professional and was not only robbing their customers but also the company. regardless this people train their workers to go and rob people and now they do not even answer my phone calls. i will report this business with Texas State Attorney General Office and BBB for sure. stay away from this ripp off company.
I had a very pleasant experience with the crew from Houston Air Duct Cleaning. They cleaned my air ducts and dryer vent and did a great job Im very satisfied
The crew came to clean my ducts, team was very friendly and professional and got the job done just like I expected, havent had any more issues, Ill for sure will be going back to if I need anymore work done, results you can trust! Great job!
We scheduled to have someone come by between 12-2 and we were keeping in contact with them all morning in regards to our appointment. Suddenly, around 2 they didnt return any calls of ours and the tech whom was supposed to come by called 15min before 3 to come by in 70min.Being late is fine if you can give a heads-up. But not communicating that is not right.
HORRIBLE SERVICE! DO NOT HIRE THESE PEOPLE! That made fake charges, never did what I paid them for! They spray painted my couch, kitchen table , Comforter ! Saying it was a spray for mold! BULL!! Been trying to get ahold of them, they kept saying they will send people out and they never do. One guy showed up after 6 times, told us he would come back he DOSNT HAVE THE EQUIPMENT! Never showed up!! DID ABSOLUTY NOTHIG BUT TAKE MY MONEY AND RUN! Again do not hire these people and I will report them to the better business bureau and give my review on every page they have!! Scum bags!
Houston air duct cleaning came to clean my ducts the other day and they did an amazing job. Im very satisfied and happy thank you.
I Have used Houston air duct cleaning.they did A fabulous job. they were very informative and the job to satisfaction
Awesome and professional air duct cleaning Services. Very recommend, will use them again in the future. Good customer service and very friendly.
This place is a SCAM. I think also one of their “employees” hacked our neighborhood page to try to get business. If you call their number, and ask questions they aren’t even the company and will hang up on you. Don’t trust this place. I would NEVER allow them in my house.
Houston air duct cleaning its the best choice of air duct cleaning that you can have!! im vary greatful for your service and God bless you
Excellent service. The technician was greatand answered all my questions. We will request their service again when we need air duct cleaning.
Houston Air Duct Cleaning have great service, and customer service Gabriel was very professional strongly recommend him.
Very good service and good price, they clean our office air duct and dryer vent that it was cloque, thank you Houston Air Duct Cleaning!
Dan and Joel came very quickly! They were very friendly and efficient thanks to Houston air Duct cleaning TX
Very professional, came on time. They cleaned my air duct system and did very good. Thank you, highly recommend!
Dor is very professional and educated us on a lot of things we didn’t know. He is very friendly and helpful.
Very professional technician explaining everything and show pictures before and afterI’m very satisfied with Houston air duct cleaning
Wow!! Extremely professional, understand job, explain everything.. Cant compare with any other company.. Best experience until now! Highly recommended
This was a great company. Great service and friendly people. I love it and highly recommend this company to anyone
Incredibly quick response and same-day service. They went way beyond the call of duty for what they charged.
Complete scam. Do not use this company.
The team was quick and professional . Id really recommend.
This company have the best customer service I ever had thank you!
Service was excellent. Service person very informative about job.
Great job tanks you a lot