I have had the most unpleasant service experience of my life. When they came to clean my furniture, they did not leave it clean and for more than a month they have had a rug in their company and every time I call they give me stories and excuses. They have left me waiting for hours and days and they have never returned it . I give less than one star to this company, they made fun of me and I paid them in advance.
OMG! I had the most amazing experience! Lonnie and Able came right in and immediately started working. You can tell they are a TEAM! I had 2 rooms, small hallway and stairs. I also had my upholstery done (sofa, loves eating, chair and ottoman. I got a great package deal. Definitely will have them back and I am going to recommend them to my friends and family. Try them, you wont be disappointed! Update: After the furniture dried I noticed a stains on the chair and my hardwood floor had large water stains. I had to have a company to come in and clean the floors and reapply wax. I then came back to update this review.
I called them to clean my white sofa that’s 3 years old and went through a move. We also have a dog.. the cleaner initially rushed through the job and I had to ask him twice to clean it again. I just think overall the job was rushed, my existing carpet was dirtied with mud, and there was a water mess left in the house around the couch. All in all it could have been cleaned better had the person taken their time and not rushed through it. Also the smell is not that great I was expecting a very clean smell.
Zero satisfaction all they have done is just make the carpet wet and then suck one time and left. No stains are removed. No cleaning is done not even a fresh smell come up and they left bottles of water on the tile. Multiple people have slipped and have injuries, so this is a lousy job for whatever money they charged me.
I had two rugs, 8×10 and 5x7, that needed to be cleaned. They were able to come out to me the same day. Pricing was fair and the gentleman finished in less than an hour. Im very happy with the results, I can see the difference in my rugs
Tex A Clean cleaned my carpets and they were amazing! Great service at a great price! They were able to set my appointment up same day and gave me a courtesy call beforehand to let me know they were on the way and showed up on time. Tex A Clean services are the best and I will be calling them back or future cleanings!
Tex A Clean cleaned my carpets yesterday and they were amazing! Great service at a great price! They were able to set my appointment up same day and gave me a courtesy call beforehand to let me know they were on the way and showed up on time. Mike and Able were very professional and showed dedication, excellent customer service, and perfection in the work they provided. This is why Tex A Clean services are the best and I will be calling them back or future cleanings! Thank you Mike and Able!
Awesome job! Both gentleman were pleasant and hard working. Thank you Alfonzo and Mario, we will be calling you guys again when we have to have our carpet cleaned!ProsCalled ahead to let me know when they will arrive.Did an excellent job (in and out within an hour)!Price was great!Techs were awesome!Thanks again for the fantastic service!
I called in the morning and asked if they could come out in the afternoon the same day to do a carpet cleaning. They scheduled me in at 5:30 but called at 4 and asked if they could come a bit earlier, which worked out perfectly. The carpet cleaner arrived on time, was very nice, super professional, and did a great job! He cleaned 5 rooms, a hallway, and a staircase for an awesome price. I would recommend them to anyone!
Recently had my home serviced (carpet cleaning, pet stain, and upholstery cleaning), and I was quite impressed with Tex A Clean. The representative was on time, professional, attentive to trouble areas, and very thorough. This was my first time using this company, and for any future service needs I will be using them again. I HIGHLY recommend them for carpet and upholstery cleaning needs.
My husband and I were both impressed with how easy, professional, and well done our entire experience was with having our carpets cleaned. The technician who came was polite, knowledgeable, helpful, and hardworking, and both the scheduling and payment aspects were quick and easy. We are up in Spring, TX I definitely recommend this company to anyone in the greater Houston area.
During the post-Harvey cleaning, Christian and his team were like my family. I had four days to clean my parents home in Katy. I flew in from Phoenix, and his team worked with me to make everything happen. Their service was flawless, they worked with love, and they were fun to be around. Their pricing was also very reasonable. They did not try to make a profit off other peoples misery. I recommend this group very very highly. Not only did they help me, but they also lent a hand to a neighbor at no additional cost. They cleaned her water up so that a church group could get in to clean their house. A+ service from A+ people!!
I needed the carpet cleaned for my job (Check Into Cash). Never heard of this company, they had the best price and could do it right away. Lonnie and Kimberly were very friendly and professional and did an excellent job cleaning our carpet. Thay are the best husband and wife team.
They were absolutely awesome. Mike and Scott were very friendly and informative, showed up on time, and explained further issues I had and services I could use without ever seeming pushy. Carpet looks and smells great and they were very quick about it. Would definitely recommend these guys!
The service was IMPECCABLE! Scott is simply AMAZING and we enjoyed the service he provided. Such great work, we will use the company again in a couple of weeks at another property. Superb value!!
I highly recommend Tex A Clean Carpet Care. Christian was able to schedule me exactly when I needed & with a full explanation of the services I would receive. Jr & Erick were the technicians that did my carpet. They did an EXCELLENT job, very thorough & my carpets look & smell great!! The price was very affordable & no extra costs! I will be using them again next time, thank you!!
I used this company already twice one for a flood that happened in my home and now for my carpet cleaning and they have just been awesome. I will deffently refer them to my family and friends there prices and deals are just great. And they did not try to up sell me on products like the last company I used. Im glad I found these guys. I will always be using them for all my services. And I am getting my air ducts clean next month by them. Thanks TEX A Clean.
Very happy with the service. Jr made the 30 min courtesy call as promised, arrived on time. He took the time to do a thorough job, tried different methods to remove a tough stain, listened to my observation and accommodated my request as much as he can. Very friendly people, both Christian and Jr. Reasonable price and no hidden fees. Would recommend their service.
We just recently had our carpets cleaned. The technician confirmed with us as to what we wanted done and then explained everything he was going to do. He was very informative. Very friendly. The experience using them was overall wonderful, from the initial phone call to the follow up. The professionalism exceeding our expectation.
A company I can trust and depend on. We used their services twice and they did an amazing job with our house and our apartment. Christian was very helpful and pleasant to talk to on the phone and theyre technician jr. Did an excellent job cleaning our carpets. Thumbs up to them.
This Company did a amazing job for my company we installed some new air ducts for a customer and then i reached out to Tex A Clean to come in and Clean the ducts that were not replace they have good pricing and quality work. he owner of the house also let them Clean there Sofa love seat and Chair they called me to Thank me for recommending them to Tex A Clean i highly recommended these guys. Thank You Guys.
Terrible job, my appointment was scheduled from 8-9 the technician got here at 9:30. he only spent 10 minutes doing his job, which was one room and stairs. The stairs were not cleaned he only sprays and said he was done. I am very unhappy with the service and the way Cristian, the manager, handles the situation.
In the past Tracey or the 2 owners sons cleaned the carpet well. But a new employee on September 14, 2022 did a horrible job so I reported him to Christian, owner. The carpet cleaner clothes were very soiled and he even smelled dirty. Christian is supposed to redo the carpet but each time I call him to get the carpet cleaned, again, he hangs up the phone on me. I paid 270 in cash but his receipt has 110. I want to be refunded for the condition your cleaner left my carpet in..
I used Tex a clean carpet care for my business, The Skate Machine. They cleaned up everything on the carpet including the stuck on gum. Not a stain was left anywhere. They were on time and very professional! Will be doing business with them again. Highly recommend
Lonnie and Abel were great!! Courtesy, on time, professional, and very personable. They did a great job cleaning my carpet and couch. I highly recommend their services. I couldnt be happier.
Great services with a good price we had our carpets and upholstery cleaned by Tex A Clean and they did a awesome job this is our second time using them they also did a fantastic job on our air duct cleaning 2 months ago. I wish i could give them a higher ratting but can only give the 5 star.
After Harvey flooded my home, I couldnt find people to help. A neighbor recommended Christian from Tex A Clean so I called. They came the same day. The crew was very professional, thoughtful and caring. They knew what they were doing and worked very hard. I was very grateful to end that day knowing I finally had professionals taking care of the flood mess.
If you are ever looking for carpet cleaning services, look no further. Tex A Clean is the way to go! After being cancelled on by one local carpet cleaning company and calling 50 others the night before Christmas Eve, this company was the only one to be on the way to our apartment in only 30 minutes. Not only that, but Abel, the employee, was able to get multiple stains out of my carpet, & even a wool rug. Could not recommend this place more! 10/10!
Tex-A did a great job overall cleaning our carpets before our move in to our townhome. They did 3 rooms, 2 on the third floor using powerful hose system from van. The carpets were sanitized due to pet stains and looked and felt as good as new on the feet afterward. The cost was higher than quoted due to them finding pet stains on inspection but it was worth the extra cost. The only minor issue I would say is that they dumped the water w a little debris in the tank in their van a little far from the driveway drain/gutter, so took a few days to get washed into drain w rain/wind. Anyway, they did a great job with our house.
The techs actually showed up ahead of schedule and took care of my carpet problem. The results were great and I’ll be using their service again. Professional service at an affordable price.
Mixed feelings about my experience with Tex A Clean Carpet Care. First, the technician arrived without calling ahead because he apparently misread my phone number on the work order. I told him that I was interested primarily in having the heavy traffic areas cleaned, and he took me at my word. Did not move the dining room chairs, which I assumed he would do. I had already picked up many small items. The technician moved nothing.Nor did he put caps or blocks under table or chair legs, which I assumed was standard operating procedure, based on the practice of previous carpet cleaners.The technician was unable to remove a number of black stains of unknown origin. He said he paid special attention to these stains. Disappointing.On a positive note, the technician did remove pet stains and food spills as expected.In conclusion, I do not like the deodorizer treatment, which seems to me to be a heavy scent treatment. We found this unpleasant and would prefer to skip that step.
I have a all WHITE 3 inch pile Safavieh rug that my dog decided to use the restroom on in 3 big areas. I called Tex a ran they came on time and picked it up. I am amazed at the quality job and the effort that they used to clean my rug. They got all the urine out snd it looks brand new and soft again. They treated the fibers on the rug, they used enzymes etc! They pulled out all the stops snd Im so happy. I HIGHLY RECCOMEND THEM..YOU WILL NOT REGRET IT! Ive attatched a picture of the amazing job they did. Ill be using them for my yearly maintenance as well!
I feel deceived, charged me almost $300 for 25 minutes doing 3 bedrooms and 2 carpets in the living room, nothing change the carpet still the same when I asked him I dont see any difference his response was you have to clean it up before we arrive, didnt even try to do under the beds.Dont waste your time and money
We had some pretty rough stains and places where the cat had accidents and Alfonzo did a great job getting them up. if i didnt know better i would have thought it was new carpet. they are also so cheap for the quality cleaning that they offer, will definitely use them again.
These guys are quick, courteous, and on time. We would use again and recommend. They gave us an hour window and not a 5 hour block. My carpets smell great!
Christian was really professional and so was his staff. Thry did such a great job. That I wold recommend them to my family and friends. Will definitely keep using them.
Tex A Clean has done work for me in my personal home as well as many of my clients that I have referred them to, as I am a Realtor. I have seen them work miracles, but are honest with me when there may me an area that is not salvageable. They are always available when I am in a time crunch, and timely themselves. I refer them to all of mt colleagues!
Last minute tried to find someone to come out today, the person I talked to on the phone was polite and got Lonnie and Abel to came this afternoon. They showed up on time, got the job done swiftly. Very polite answered all my questions and explained the process and all that was going to be done.I will for sure call again and ask for Lonnie and Abel in 8 months !
He was very knowledgeable and gave me helpful tips about how to maintain my carpet with a pet. He called and kelp me inform about his arrival and he was very professional. I will hire him again I already have his info to my sister
I was very satisfied with the work they did, floors looked brand new! There were no hidden fees and they didnt do a bait and switch. They also provided me with additional carpet care information for the future.
Vic and Derick were absolutely fantastic. very carefully moving furniture, thorough beyond belief! pleasant to work with and I couldnt be happier. will use this company forever !
The best service i ever got from a cleaning company and the are so friendly and professional. i will go through Tex A Clean for all my future jobs. Please call them for your cleaning needs also. They are great.
Terry and James did an excellent job! Very professional and I am pleased with my results! I will be rebooking in the near future! Thank you again guys !!!!! Keep up the good work!!!!👍🏾🙂
Loved Mike my tech. Great price and they go above and beyond. Ill never book with another carpet cleaning service. Extremely happy customer. 😀
Tracey was very professional took his time to understand the importance of cleaning my carpet ,Im very happy with the results of how the stains were removed no more stale oders carpet is clean and smells really good i only want to walk on the floor with my socks.No one is allowed in with shoes. Very happy satisfied customer .thanks again🙂
Scott was very nice, professional and did a great job cleaning my carpet. I will definitely use TEX A CLEAN CARPET again.
Wow! Really quick and great cleaning services! Alfonzo was super friendly and really efficient. I totally recommend them if you need cleaning services! Anything you need - they will get it done.
Just had them come out and clean a sofa and a love seat and they look like new. The technicians were professional, courteous and worked efficiently.i will definitely be calling them again
I highly recommend Tex A Clean for carpet cleaning!They are friendly, helpful, accommodating & provide excellent carpet cleaning service! We have used them twice now & have scheduled another service.
Awesome service at a fair price! Their staff is very knowledgeable about the services and products they sell. Good ole fashioned service! Thanks for getting our carpet clean!
Did a fantastic job on cleaning my tile. First time I ever use this company and I will definitely use them again. Verry satisfied customer.
Very satisfied with the carpets and customer service, i will definitely use this company again and make referrals. Lonnie and Abel did great
Great pricing and great services . On time and did not try to sell me more product. Thanks for yalls help Tex A Clean . Best carpet cleaners we have used .
Great experience with Gary. They used some extra detergents, deodorizer and Sanitizer. Gary did a great job for us and I would recommend them to my friends and family. Thanks Gary!
Fantastic service from Tex A Clean. Tracy was on time, professional and friendly, and did a great job deep cleaning some dirty rugs.
Tracy and Steven were in and out in about an hour and a half. They were polite, professional and did good job. I will call them again when I need their services.
This is one of the best companies i have used in a long time there prices are affordable and they dont try to change there price when ever they get here. I will for sure pass along number to family and friends. Thanks Tex A Clean.
Texa clean did a great job on my carpet cleaning the owner Alina Duran is awesome she sent out Tracy and a helper they did a great job will recommend to a family and friend
Great and fast service! Will definitely use again in the future and highly recommend anyone who wants their carpets cleaned and smelling good to use them!
Scott cleaned my furniture and he was amazing, funny, professional, and very friendly to my mom, children, and pet! Thank u Scott and his assistant 👏🏾👏🏾😍
Tex a clean is a great company.called them up I spoke with the owner Alaina Duran she set the appointment the same day.
This company rocks!!!trust me I have 3 kids and hadnt had a clean in 5 years..my technician Derrick was polite and knowledgeable...my carpets looks new again......thanks tex a clean...
I asked alot of quiestions and all my quiestions got answered... i was a lil skeptical wen i saw a a young man helping with the carpet... and wen the price was only 250 for 7 rooms i thought oh hell no there not gonna do a good job...for a job like that ive heard people charging over 800...i have a big house and some bad stains that my little ones have made threw out the yrs and partys ive had and i gotta say Alfonzo did a wonderful job... i asked Alfonzo if he can do just one room so i can see there work and i was not disapointed...Alfonzo was very polite and informing threw out the whole time... Alfonzo even showed me the dirty water from my carpet and all the nasty stuff that came from the cleaning...in the future if i need carpet cleaning im most deffinetly will be calling back... thanks very much Alfonzo did a wonderful job...
We had a lot of questions before hiring. They answered professionally and with knowledgeWas prompt and professional for cleaning. Technician was very thorough.
Came to my business and did a tile and grout cleaning was on time and was very professional and very reasonably priced. Would recommend them to everyone.
Worst imaginable service. They ruined my sofa and claimed that I was trying to scam them when they had to come back out and try (unsuccessfully) to fix their mistake. They offered to refund my fee to them, but I would rather not get the refund and be able to report this company to anyone that might try to use their service. Avoid at ALL costs!!
I want to Thank You and the carpet technician Chris D.for the Great Job,Well Done i will make sure to tell everyone and my family anout the great service i received,here is a few pics.
Abel was the most respectful young man, he took his time and cleaned up after his work..give him a raise
Im so happy with my results, I cant believe how great the guys Tracy & Steven did. Thank you so much. I really appreciate you guys service.
This company dose quality cleaning and on time I will refer them to family and friends they also have better deals them most companies I have called.Thanks Tex A Clean
Great price, great work! They were timely and professional. Very happy with the result!
This company services my home on February 21 2021 and Charge me $6819.75 for water game service which they did a poor job they didnt professionally clean up my house have ask every week for a Itemize receipt that have not received one Ill wave giving me the run around about the receipt
Great company. On time professional guys actually got my carpet and sofa clean!
Nice Customer service, Wore safety gear...Carpet looks amazing but didnt get all the stains out not even the really small spots....
This company is a great company to work with they have great prices i highly recomand them to others. Thanks Tex A Clean.
Outstanding Job! Lonnie did a wonderful job! I will be getting the upstairs done next week!
Quick response, reasonable prices and professional execution. They saved my Harvey flooded house from being destroyed by mold!
They did an amazing job. My house smelled so great afterwards and no hidden fees.
Me. Tracy was on point w my first experience w/ his work. and I APPRECIATE hiskindness n ATTITUDE
Beautiful works and professional people.The manager is very helpful and willing to accomodate my requests.
Lonnie did such a great job professional and curtious would definitely recommend great job !!
Great Customer service will recomend tex a clean to all my friends and familly keep Up the good work guys
Great company no extra charges will use them again. Thanks Tex A Clean
I like the work of the workers good quality and very respectful : I would like to have the work done again. Thank you.
Awesome customer service and they made our carpets look new again!
Lonnie & Abel are very professional worked very hard I recommend this company to anyone in need
Did a fantastic job cleaning my couches. Come highly recommended!
I was very pleased with the results of my floors will use them again
Excellent job. Will recommend them to my friends
Tracy and James were awesome and did an amazing job!!!
They was so nice and good. They did a great job.
Great company real professional people quality service great prices
Thank you Mike and Able great work. Clean and professional. 💯
Very professional. They share what theyre doing with what YOU OWN.
They are the worst company I have ever called to do my carpets
Great company good prices will use again
Great service affordable pricing highly recommend
Great company, fast & professional svc.
Very helpful. Easy to get in touch with.
Great company excellent customer service
Everyone here I very nice and helpful
They did a fantastic job.
Amazing work. Very dependable
Great job and lickety split
Great job, thank you.
Jr was awesome
Great service!
Amazing job!
Great service !!!
The worst company, they left my folders all stained, I asked them to come back,
I thought I had delivered my white folder to the indicated place for cleaning, but I was wrong, hiring the services of this company. They delivered it to me after two weeks. They charged me 187 dollars so that they would deliver it to me just as dirty. Unfortunately, I no longer want to mark them for I made my claim but for the first time I felt scammed I had to hire another cleaning company and believe me thats when I saw that they really didnt do anything with my folder because when I hired the new company the price was very comfortable they came to do it at my house and it truly looked like new. From now on I will hire the services of the new company that is Mr. Carlos Días GCC Service, excellent job that he did.
When I called for the service to wash the carpet they told me $58 and cThen they charged $81, bad hondaI dont recommend it,
They did not respond