I brought my client today to the Hanover Montrose and Nhu Nguyen provided us with phenomenal customer service! The tour was amazing and the views are breathtaking!
Absolutely beautiful place to live. As soon as you get into the driveway for the entrance you can see the quality of the place. Everything is absolutely stunning (even the waiting area for the lobby).As a resident you have access to the deck area that has a pool and lots of outdoor resting area with amazing views of the city. Perfect to chill out after a stressful day at work or to have friends over and have a bbq outside (there are grills u can reserve)Also indoor dinning area, a big screen for a movie night that can be reserved, gym, meeting rooms that also can be reserved. There is wifi all around the common areas. There are even an area for dogs.There is also security to access any of the floors.This is definitely the place you want to live in.
I moved into Hanover Montrose just two months ago, and it has been an amazing experience so far! The amenities are fantastic, with an excellent gym and the movie room are super nice. The apartment itself is beautiful, and I’ve really enjoyed the modern finishes and the nice view of downtown.The parking lot feels extremely safe, and I appreciate how well-maintained the elevators and hallways are kept. The valet parking service is also a huge bonus— the valet team is always cheerful and ready to greet me with a smile, which adds a nice personal touch to the experience. The concierge team has also been wonderful, always friendly and eager to help with anything I need.I am especially grateful for all the assistance from Nhu at the leasing office. She made the leasing process smooth, simple, and straightforward. Her professionalism and kindness truly made my move-in experience stress-free.Overall, Hanover Montrose has been a great place to live (so far), and I highly recommend it to anyone looking for a great apartment with excellent amenities and exceptional service. I placed a couple of repair request and they were fixed within 2 days so that is pretty good.I will try to provide and update later. Check other peoples reviews for pictures.
I had the pleasure of living at The Hanover for two years, and it was an incredibly comfortable and hassle-free experience. The units were well-maintained, and the overall environment was peaceful and enjoyable.The concierge staff and management team led by Keith truly stood out—they were always friendly, professional, and attentive. Whether it was handling requests or just greeting you with a smile, they made the place feel welcoming and well-managed.If youre looking for a place where comfort, luxury, and excellent service are priorities, I highly recommend Hanover apartments!
I moved here from another state. With not much time to spare, the quick work of the staff and Property Manager Keith made the credit check process short, and it took only four business days to receive the lease agreement.Since the previous tenants were living there before our move-in date, we couldnt do a visual tour at the time of the contract, which made us worried. However, upon arrival, my unit was excellent.Especially, the leasing consultant Nhu perfectly handled all the special requests regarding the carpet and many other tasks that needed to be checked before moving in, even taking care of the things needed for the Pods moving.When Nhu was off, I went to the leasing office for some maintenance work. And this time another leasing consultant, Alexandra kindly and meticulously resolved everything.I really appreciated her willingness to actively help residents.Particularly, this apartment has valet staffs at the first-floor lobby who help just like in a hotel, and as soon as you enter the door, there is a concierge. The staff here communicated systematically and efficiently with the leasing consultants in the office right behind the concierge, helping to ensure a successful move.If anyone is moving to Houston, Texas, I would recommend this apartment. From the staff I met in the basement cargo room to the apartment entrance, concierge, leasing office, and maintenance, everyone was kind, responsible, and communicated well with each other, ensuring no delays.Especially the maintenance manager, Gerson and the team member, Pedro are incredibly fast, friendly, and genuinely help us live comfortably in the apartment without any inconvenience.If you need leasing assistance or an apartment tour, please ask Nhu and Alexandra, and you will feel they are genuinely there to help you.
Real person. Real resident. Real review. Just wanted to leave a 5 star review especially after the great service my girlfriend and I have received time and time again from the staff. The apartment complex structure speaks for itself. Great location, great views, great amenities. On top of that the staff is great, especially Dylan Vo who has been very helpful in many aspects. Just now he supported my girlfriend and I - who were both out of the apartment - by coordinating a furniture pickup from our apartment. 5-star service and we are very grateful. Attached are a few photos I personally took from our corner unit. Thank you Hanover Montrose staff for the great experience.
I was a resident from July 2023-Feb 2024. Writing this after experiencing moving out from another building.The apartments are great and the concierge and doormen were very helpful. Leaving 3 stars because of my experience with the leasing office. Upon move out inspection the leasing office lady noticed some scratches on the fridge door. These seemed within normal wear and tear, but after some discussion I agreed to pay to replace the door. The final bill for this was around 1,800 dollars. This seemed high (its basically the cost of a new refrigerator), but the leasing office was very non responsive. I wanted to avoid having the bill sent to collections and paid. Having moved out from my latest apartment building with minimal fuss its clear to me that I was definitely scammed by the leasing office. Please take aggressive photos and videos of your aparment as you leave the building to protect yourself upon move out!
I have been resident of Hanover Montrose for the past 2.5 years, and my experience has been nothing short of exceptional. The modern and luxurious structure of the apartment complex, paired with top-notch amenities, speaks volumes about the quality of living here.The professionalism and dedication of the staff, particularly Keith, the property manager, have significantly contributed to my positive living experience. Keith’s unwavering commitment to ensuring all residents feel at home is evident in every interaction. He is always ready to assist with any concerns and works diligently to solve any problems we might have, immediately and efficiently. His attention to detail and genuine care for our well-being are truly commendable.The living units are beautifully designed, featuring large balconies that offer breathtaking views of the surrounding area. The amenities, including the pool and common areas, are well-maintained, adding to the luxurious living experience. The location of the complex is unbeatable, with easy access to a variety of restaurants, parks, and other local conveniences.In conclusion, Hanover Montrose stands out for its quality, luxury, and outstanding customer service. Keith and his team have created a supportive and welcoming environment, ensuring that residents can thrive and enjoy the best that Houston has to offer. I wholeheartedly recommend Hanover Montrose to anyone in search of a premium living experience.
Nhu was our tour guide and provided exceptional service. She is extremely knowledgeable and a wealth of knowledge. Property is very high quality even viewing on a rainy day. Top notch amenities!
I cant say enough how gorgeous this complex is. The neighbors are friendly as well. I will be moving here very soon thanks to the help of Joseph. He made my tour a breeze and was VERY professional. He helped as quickly as he could to get my application on the roll. Joseph is the man! Im excited to be apart of the Hanover Montrose community. Thanks guys Ill be an official resident on the 15th!
Moving to Houston a few months back, I moved to another hanover building. I am a Hanover fan now. Every building is better than the next. Montrose office management team is amazing, but no one beats service to people living here like the maintenance supervisors Dulla. He truly cares and loves his buildings, and it shows.The apartments are amazing, I chose the K unit because of its views, with 4 large windows overlooking the Galleria skylines and the other side overlooking downtown. I think I choose, right! The apartment is an open floor plan, and the kitchen is a great size with a lot of storage. As you know, my thing with closets. This apartment didnt fail me. It has one walking closet, average size, and one small walk-in closet. I do love that the guest bathroom is not attached to the room like many other apartments. The master bedroom I am a little sad because its small, it does fit my king-size bed, but not the whole night stands, but its okay I found a solution.The balcony is also a nice addition to this unit if you love looking at the sunrise and sunset and have a drink. Only negative there is a glass divider with your neighbors so if they are out there chatting and you are out there you might over lap, but so far we had amazing neighbors so we hardly see each other.There is a gated garage, but the best part there is a basement garage for those who have luxury cars and want them in a reserved parking and away from many other cars. Inside the basement garage, there are single garage units for those extra luxury cars.Amenities: The gym is a little small and can get crowded at some parts of the day, but it has good machines.The club house is beautiful and big for nice parties and its also hidden so its not mixing. It also holds a large table with chairs for those dinner parties you want to host. The theater is nice as well.Well, thats all for now. I hope you enjoy touring this building. I definitely ask for Joanna shes a super friendly leasing agent, and Keith is the office manager, and hes is just as amazing.Thank you, hanover, for another amazing building to live in.
I took a tour of this Beautiful property, with wonderful views all around. It’s definitely in a good area and was very modern with great natural lighting. I haven’t made my decision yet, but I did enjoy the tour and my showing agent Nhu Nguyen.
Today I toured Hanover Montrose with Nhu and she did great. Very friendly and full of personality! Definitely recommend her for anyone looking to tour
Nhu was an excellent tour guide. Very insightful and polite. The property was very carefully maintained and clean. 10/10 experience and made my apartment decision 10x harder.
This complex is amazing! Joseph Aveiga really is an Allstar and has made the transition into the complex incredibly easy. A lot of places claim to be luxury, but Joseph really makes it feel like it is with his amazing customer service. Quick response times, replying even when out of the office to let me know when hell be back, etc... You really couldnt ask for anything more.
I recently toured a few apartments with Joseph and I couldn’t be more impressed with his professionalism and dedication to helping me find the perfect home! He was clear, thorough, and represented the beautiful property with elegance.
Lovely tour experience at Hanover with Sarah! She did a great job explaining the amenities and application process! I’d sign today just from her warmth and kindness!
Sarah was amazing. She did a throughly job at showing the property to me. I truly appreciate the experience. I will be back very very soon. THANK YOU SARAH!!
This is prime location. Downtown, the museum district, and the bayou are all less than a 10 minute drive away. There’s a movie theater room, conference rooms, outdoor “loggia” overlooking downtown, workout room, and pool (closes at 10pm) on the ninth floor. Complimentary valet and 24 hr. concierge.Sydney in the leasing office was very profesional and helpful in getting me the lease. The amenities are great as well as the opportunity to socialize.The woodwork in cabinetry, flooring, and molding is below average as well as other finishes in the bathroom and kitchen. The high prices are definitely for location and amenities.There’s a 32 story high rise being built on the south side of the building. The view to the medical center will be blocked in over a year.
Lived here for a year. I’m going to write a review from the OUTSIDE, to INSIDE , to MOVE OUT.I was on the 16th floor, but I was able to hear everything on the streets. From people talking to the cars wanting to crank their engine. I did like the concierge because of my type of job. Viewers/ fans will become stalker real quick!!At first I didn’t hear any of my neighbors. None next door nor upstairs. But it’s like 2 months before my lease up, my wood floors started cracking. I heard every step I took and my upstairs neighbor floor started cracking too and I heard every step he took.When moving out make sure you get a company to dispose your old furniture because they will tell you it’s $1,000 if THEY get rid of it ( I paid someone off yelp $250 to pick it up). I knew I needed a full painting because of the oil and makeup mess I made while working. Im mad wasted my time cleaning the apartment because I was still charged for cleaning something already cleaned. They said the microwave wasn’t working when I literally sent a video of it ON !they said they needed to change ONE room rug, but charged me for BOTH rooms because they couldn’t change just 1 rug 😂!The residue in the oven was from the cleaning foam, I was also charged a fee to clean it again😂. The thermostat went out twice, the second time, I didn’t call maintenance because I knew I was moving soon!So I ended up paying almost $1,600 at move out ! If you’re a CURRENT resident, be prepared when moving out . If you’re a FUTURE resident, move at your own risk! That’s it ! I’m only paying it because it’s less than $1k or I would of let it go to collections, then DISPUTE it off my credit as I’ve done before 😘
I had an amazing experience working with Nhu at Hanover Montrose. From start to finish, Nhu was incredibly professional, attentive, and always quick to respond to any questions I had. She made the entire process smooth and stress-free. Her attention to detail and commitment to providing excellent service truly stood out. Hanover Montrose is a fantastic community, and Nhu’s level of care and dedication makes it even better. I highly recommend both Nhu and Hanover Montrose to anyone looking for a top-notch experience!
Had an amazing tour with Nhu at Hanover Montrose! Nhu was great and very informative about the property and she answered all my questions. Definitely would recommend this property!
Amazing property tour with gorgeous amenities. Nhu was very informative and answered all of our questions with ease. Highly recommend touring this property!
We love Hanover Montrose! There are so many apartments in the area pumping terrible scents in their hallways and common areas, it’s great that Hanover doesn’t need to do that. Clean and modern spaces, great amenities. Some of the best floor plans and views in the city while still at a reasonable price range for high end living. Joseph Aveiga our leasing consultant is fantastic. We have met and worked with him at multiple Hanover properties, and he really goes out of his way to show us all the best each property has to offer. He works with you to find what aspects of your apartment search are most important and follows up to ensure you are aware of any openings that fit the criteria you have set. I highly recommend A) moving to Hanover Montrose and B) working with Joseph.
Toured the community today and it is a lovely building but Sarah is amazing !! I am truly impressed with the community but her service is impeccable. She was patient, kind, knowledgeable and a great asset!
Nhu at Hanover Montrose was a joy. She had extensive knowledge of the property and amenties. She showed us properties that checked all of my boxes. Great service, attentive concierge, and valet!
Received a very informative tour of the property by Nhu. I was blown away by the views and amenities. A great option for High Rise living in downtown Houston.
I had the pleasure of touring with Nhu today. She was very friendly and informative and showed me a lot of different options that fit my budget. This place is definitely at the top of my list to lease at.
Alex is an outstanding leasing consultant. The property is great, and the tour was thorough and helpful. She answered all my questions clearly.However, even though I was impressed, I decided not to lease because it’s beyond my budget.
Aira (concierge), Khalid (valet), Mohammed (both concierge and valet), Tito (valet), Gerson (maintenance) absolute blessings on earth. During my time at HM I could lean on them for anything and the utmost hospitality and kindness. The energy the staff brings into already extravagant complex makes it feel like a whole home. Coming from Austin, I couldn’t have chosen a better spot than HM during my 1st year in Houston the area is perfect. However the service is truly high-in and they keep up with the establishment at a standard all should project. Leoncio Perez is in-charge of cleanliness and his work is magic, the entire place sparkles he’s from Cuba and only speaks Spanish but his smile lights up a room.Thanks all, I’ll miss you ⭐️⭐️⭐️⭐️⭐️
This property is immaculate. The definition of luxury in apartment communities. Nhu, the leasing agent, was so informative and hospitable. She also helped me consider other really great options for what I was looking for.
Nhu was great! I brought my client here and she has always been the best on explaining any questions my clients have through out the leasing process
Nhu Nguyen was amazing! She was very patient and knowledgeable! Hanover provides a wonderful experience
The easiest 5 stars I have ever given. I love living here and am in the process of renewing / upgrading my apartment for a second year. Alex is helping me through the process and has been nothing short of amazing.Hanovers reputation proceeds itself - you do not have to think twice about this. The amenities are always clean and working. If there are ever any issues, they are resolved immediately. The building is secure and safe, the parking garage is secure and safe, the location is wonderful. Special thanks to Alex for being so helpful and assisting with the search for my new unit here. I cant wait!
Alex was a phenomenal leasing consultant to work with. Very helpful and answered all the questions I had on the tour. If the service I experienced touring is the same as the service experienced as a resident, this place truly does deserve 5 stars.Edit: The above review was originally a 5 star review. Following the tour I sent numerous emails to the leasing staff at the Montrose, to which they never responded. (Including my emails in response to their lease follow up emails) Sad to see, ended up leasing with one of their competitors.
We had a tour with Nhu today. The property is beautiful and the tour was very professional! Love this property!
Nhu was awesome! She was very welcoming and knowledgeable in all of the amenities and floor plan styles. Im definitely considering moving here!
Joseph Sarah Nhu and Keith have all taken the time to go above and beyond to make my move in experience amazing!
Bonus star for being in a great location, close to restaurants / bars / parks. Loses stars for poor maintenance and management. I am now eight, going on nine, months into my current lease and still dealing with fixes that were supposed to be completed before move in.Hidden Fees - Amenities not included. The common areas (pool, kitchen) were closed the first year and a half I was here, none of those fees were refunded even though they said they would. The first time I tried to reserve the kitchen area, I was told that I could not - I had to just show up and use it if no one was there. When I showed up to use it, concierge came up to kick me out, saying that I couldnt use it unless I paid for the reservation. When I argued that we didnt have to pay an additional reservation fee, he said in fact someone else reserved it. I waited. There was no one else. I also pay extra for parking.Flooring - the floors were damaged when I moved in. Some water damage, impact damage and gaps from where the pieces werent measured correctly. The gaps are over a centimeter at largest, and occasionally will stub your toes or lightly cut your feet if you are walking in your apartment barefoot.Floor transition - came loose and raised. A variety of fixes include gummy silicone exuding an inch from the transition to blue painters tape, which is still in place.Doors - I think previous owners had a pet. The doors look like they were chewed on all over. Laminate is gone in several areas, sub layers of the mdf are exposed. The fix was coloring it in with a marker. The front door will not close unless you force it. This has still not been addressed.Paint issues - I was charged over $700 on my move out from my last apt where I never put anything on the walls. Zero holes. Some trim here was painted sloppily, with paint marks extending onto other surfaces that were not supposed to be painted. The rest of the apartment was never painted, which we were holding off until the fixes were completed. At this point, dont think it will be addressed until after I move out. Paint is discolored in the shower, not sure if its a leak or just condensation that doesnt dry out. Appliances - Came rusty, dented. Maintenance said all of them are like this so they cant even switch out the doors/etc. They did replace the rusty dish rack.Windows - I know of two that shattered in the building - the ones in between you and the world. Maintenance said its the way the building flexes sometimes, I dont know. One of them was the apt above mine. Over the course of a month I had a lot of glass shards on my balcony. They came to clean it in the first week, left a bunch of shards behind & never came back.Thermostat - It swings five degrees. Maintenance suggested I get a nest and replace it myself.Trash - Always sitting out in the hallway area in front of the chute, takes awhile for someone to come clean it. At some point we had flies coming up the elevator shaft for a couple weeks because of trash at the bottom level.Review getting too long, other issues: amenities constantly closed. The garage door to parking left open for a year or so while tenants had their cars stolen or vandalized, building would not assume responsibility and deferred to their own insurance. Key fob. Multiple issues with access and losing access. No bathroom exhaust fan for 6 months. Several tenants have HVAC problems.Re: management. I have emailed, called, shown up in person dozens of times to address these issues. The main response I would receive is, We dont cover wear and tear before theyd even take a look. Then after some hounding, someone would come by, make promises, and then not show up for repairs. They have missed countless appointments and follow up calls. After the missed appointments and not hearing from them in weeks, theyd say they thought it was magically resolved because I didnt say anything. In my last in person visit to the building management, instead of speaking to me and dealing with the open issues, I was asked to send another email that they could ignore.
I had an amazing experience touring Hanover Montrose with some friends especially thanks to Nhu! She made the apartment tour a seamless and enjoyable experience. Nhu took the time understanding our preferences and needs for an apartment. She truly went above and beyond to ensure we had all the information we needed and felt comfortable throughout the process.
Nhu was very helpful and very knowledgeable. She answered all of our questions and was very pleasant while we took our tour.
Have visited friends here many times over the years, building has continued to go downhill.Valet acts like they’re doing me a favor when parking my car and the concierge has no decorum or professionalism.Staff is incompetent, rude and not friendly. My feelings are shared by friends and family who live in the building.Hanover - step up your employee vetting & training, this is a luxury building, not the La Quinta.
Alex at the Hanover is extremely kind- and wonderful and she took the time to understand what we were looking for and helped us exceedingly well with our home search. We really appreciate her sincere efforts and look forward to working with her in our home hunt. I would highly recommend Alex to everyone and we wish her all the best in her future endeavors! We look forward to moving in to our home at Hanover soon. 😊
I went to visit Hanover Montrose. I absolutely love this community! The leasing consultant provided some misleading information that I was notified of days later. I still enjoyed viewing the property.
This week I had the pleasure of being toured by Sarah at the Hanover Montrose property. She made the experience pleasant by answering all questions I had, She made the tour personable and made sure I LOVED the property. The amenities are amazing. I even liked the Dog shower room provided by the establishment. I can’t wait to move in and enjoy some time by the pool after a gym session Or even a movie in the theatre room. Thank you Sarah! For loving your job and showing off this amazing Gem in Houston!
Would definitely recommend checking out this apartment. After touring 10+ apartments, this was in my top 3. I ended up going somewhere else do to location. Dylan was a great leasing agent and the best one I had out of the apartments I toured. He was very friendly and made the interaction very personable. He followed up with information and videos of each of the floor plans toured after the fact to help remind me of how each one looked. He even referred me to a company that helps set up furniture rentals and utilities so move in is seamless. If you can, ask to tour with him.
Sarah Salazar was great. We can’t wait to move into this beautiful community!
Staff are very friendly. Got to work with Nhu, very sweet and lively. No complaints, everything was up to par.
I love living here! The apartment is so nice with such a great environment! Dylan has been such a great help with both moving in and with any concerns I have from then on! Ive had nothing but amazing experiences living here thanks to him and his team, especially the resident events that make me feel welcomed and understood. 10/10 I would recommend this place to anyone who needs an awesome place to live!
My partner and I are moving to Houston, and we visited the Hanover-Montrose today. Alex gave us a wonderful tour; she was so informative, kind, and professional. She answered all of our questions. The property was beautiful with wonderful views. Thanks so much, Alex!
I went on two tours at this locations and Nuh was great at assisting me and letting me know everything I had questions for. She was sweet and fun! Thank you for making my experience amazing!!!!
Nhu was amazing, she gave us a amazing, well guided tour. Very helpful!
My experience with leasing agent Dylan at Hanover at Montrose was exceptional. Dylans thoroughness during the tour left me thoroughly impressed. He adeptly guided us through every step of the leasing process, addressing all our questions with a level of detail that showcased his extensive knowledge of the property. Dylans ability to tailor the tour to our specific needs was particularly commendable, as he intuitively understood what we were looking for in an apartment. His professionalism and willingness to go above and beyond to ensure we were well-informed and comfortable with the leasing process truly set him apart. Thanks again, Dylan.
Toured today with Nhu, she’s wonderful! And the property is lovely too.
Dylan at Hanover at Montrose went to great extent to meet my high standards. He paid attention to every little detail during the tour, making sure all my questions were answered. Thanks to his knowledge and personalized approach, the leasing process was a breeze and actually enjoyable. I cant recommend Dylan enough for his professionalism and dedication to providing exceptional service. You’re Amazing, Dylan!
Came to Houston with my sister to help her look for apartments before her move. We visited a few before coming here and let’s just says Dylan blew us away!!! We don’t want to see anything else. The Hanover is beautiful. From the amenities, the location, the peace you receive while you’re here, it’s amazingCome check this place out and ask for DYLAN. He will give you a great tour and make you feel real welcomed.
I went for a tour here and Alex helped me. She was very nice and eager to meet all of my needs, and answer any questions I had while touring. The floor plans are great, and the amenities are very nice! The leasing team here definitely seems like one that is strong and the property is one I would recommend to anyone looking!
We had a tour an Nhu was great, I loved the amenities and the apartments are great, such an experience
I toured the property today and was blown away by the professionalism and attention to detail from my leasing consultant, Alexandra. She listened to my wants & needs and took me to multiple floor plans to help me find what was best for me. Highly recommend!
Toured this complex when I moved to Houston. It was very nice, very modern. I was particularly pleased with the leasing assistance I received from Dylan. His knowledge, friendliness, and attention to detail made the entire process effortless. If you’re looking for a reliable leasing professional, Dylan is the one to trust. Thumbs up!
Great location and the tour was excellent, Nhu was very helpful and showed me around the building and answered all my questions
Toured the property today with Nhu and really enjoyed the experience. She was fun, but also very thorough and informative. The property itself is lovely.
Dylan was superb. Loved meeting with him. He was very informative about the Hanover community and property! Thanks so much for the tour! We are certainly considering moving here !! Must meet with Dylan if you want to tour!!
Just did a walk through with Nhu and she was great! Gave me a great tour and told me a lot about Houston (I’m moving from a new state). If you have a tour coming up I recommend her!
Dylan at Hanover at Montrose provided an exceptional leasing experience. His detailed tour and extensive knowledge were impressive. Dylan tailored the process to our needs, demonstrating understanding and patience. His professionalism and commitment to our comfort were outstanding. I wholeheartedly recommend Dylan—10/10 for anyone exploring apartments here! Thanks, Dylan!
I had an amazing experience at Hanover Montrose! Nhu provided excellent service and really made me and my wife fall in love with this property. I give our tour 5 stars and recommend anyone searching for an apartment to request Nhu as your guide.
My experience with leasing agent Jon at Hanover was nothing less than exceptional! He was very penitent while answering all of our questions and tailored to our very need. Between his welcoming demeanor and extensive knowledge on the property we were very impressed.
I visited this community without an appointment, and the staff graciously accommodated me! Dylan, my leasing agent, was exceptional—kind, knowledgeable about the neighborhood and the apartment complex. Hes remarkably personable and displays genuine passion for his work. Hes a fantastic addition to the team. Im highly likely to return and apply when I plan to move in the middle of next year!
Nhu was amazing! Best concierge service I could’ve imagined and definitely got me excited about being a future resident.
I am continually impressed by the luxurious amenities and the exceptional service provided by the front desk and concierge team. The apartment complex itself is beautifully designed, offering stunning views and well-maintained common areas.The staff at the front desk and concierge are always welcoming and ready to assist, ensuring a seamless living experience. Hanover address any concerns promptly, demonstrating a remarkable level of professionalism and care for the residents. Only reason we left the property was bcs we bought a new home! Keith is also a great manager who supported us when we needed help!
Beautiful and stunning property with amazing amenities! I almost didn’t come view these apartments, but thankfully when I called them to answer a few questions I had, I was fortunate enough to get in contact with Dylan. He was extremely informative and friendly, so much so that by the end of our call we were scheduling a date to tour a couple units. He was passionate not only about the complex and the surrounding area, but also about making sure I was happy and at home. He had an answer for all of my questions and went above and beyond to find me what I needed.
Nhu was absolutely incredible! She was so helpful with the tour and providing me with all of the options. I highly recommend her and this property!
I had the pleasure of working with Dylan at Hanover Montrose Apartments, and I cannot praise his service enough. Dylan’s dedication to providing exceptional service truly stood out. He navigated the leasing process with professionalism, answering all my queries promptly and ensuring a smooth experience. His attention to detail and commitment to customer satisfaction made my transition into Hanover Montrose seamless. If you’re looking for top-notch service, Dylan is the person to rely on. Thank you, Dylan, for your outstanding support!
Dylan did an outstanding job and was very hospitable. The professionalism and service was very exceptional. He was detail oriented in showing us the units as well the amenities on the property. I felt like I was at the Ritz Carlton !
Dylan showed me this place and although I ultimately decided to buy a home I can only say nothing but great things about the property. All amenities are well maintained and clean. The gym has what you need for a good workout. The views are top tier I can only image how they would be at night.The best part is the dog wash station as a parent to two corgis who love to get dirty this is a mustWill definitely be recommending friends!
Dylan deserves nothing less than a five-star review for his outstanding service at Hanover Montrose Apartments. From the moment I inquired about leasing, Dylan demonstrated a high level of professionalism and attentiveness. He guided me through the leasing process with ease, providing detailed information and ensuring all my concerns were addressed. Dylan’s commitment to customer satisfaction truly sets him apart. If you’re searching for a leasing professional who combines expertise with exceptional service, Dylan Vo is your go-to person. Thank you Dylan for making my leasing experience so positive! 😁😁
Nhu was great to work with, very patient and understanding to what we was looking for. Great tour wonderful
Had a great experience touring this beautiful community with Jon! He was so polite and professional and made sure to add in a couple extra stops so I could look at interiors too! Love the amenities spaces and of course the views are incredible. Valet parking and a concierge are a huge plus as well. There are also some very unique amenities (like a deep freezer) I’ve never seen before. Highly recommend a tour and it seems like resident retention is quite high.
I had the opportunity to tour this community on behalf of a client. The amenities and views are exceptional. Units are nicely appointed and the large balconies are a major selling point. My positive criticism is that the builder grade shower pans detract from the luxurious feel - they make the units feel less cohesive than one might expect after walking throughout a building of this caliber. Dylan (Leasing Consultant) was kind enough to accompany me on the tour and was very knowledgeable leaving me with no questions by the end of our tour.
Nhu was so nice and helpful! Tour was great and definitely a top contender for me to live here.
I only have two words to say about this complex, DYLAN VO. Dylan was everything. He made my tour so fun and so real and was super helpful explaining all of the buildings amenities. He even went above and beyond when showing me the different units and floor plans I was interested in. He also explained the surrounding area to me and gave great restaurant recommendations. I hope everyone who tours this amazing build has Dylan as their tour guide.Also, the complex is beautiful and modern and CLEAN. I was approached by a couple of residents who shared how they felt about living here and they all said they loved it. This place has a great community feel and my tour with Dylan has made me even more excited to move here!
Had the pleasure of touring the property with Dylan Vo. He was super informative & helpful. My wife and I felt more than welcomed to be here thanks to Dylan. As a real estate agent, I was very impressed with his professionalism and energy while showing us the property. The property was gorgeous and very well maintained. Will be applying this upcoming year!
I am currently in the process of looking for a new residence and found this community through a friend. I had the opportunity to tour this property and I can’t believe how beautiful and amazing it is. I recently moved to Houston from NYC so I was totally shocked to realize that Houston had amazing high rise properties like this. The units themselves are beautifully design and the amenities are elite level. Jon, the leasing consultant that gave me the tour was so kind, professional and very knowledgeable. I have a few months until my current lease ends but the Hanover is definitely on the top of my list for my new home.
I believe her name was leslie, she showed us an apartment. She was very knowledgeable, and super friendly. Thx !
I had a great tour with Nhu, I loved being able to see the apartments and the great amenities!
Dylan has been a great addition to the Montrose office. Great spirit, and definitely cares about us residents! The events for the year have started off strong, super excited for yoga on the lawn when spring rolls around!
I have been apartment hunting with my spouse for a couple weeks now and I can say this tour was by far the best. Dylan was very thorough in explaining things and was very helpful even with my spouses language difference. He was very patient and the complex is very nice. Will definitely be the top of our list of choices !
Nhu, was such a great guide and provided an amazing visit and experience! Definitely recommend
Nhu was very knowledgeable and engaging the entire tour!Thank you for being so helpful!
These apartments are absolutely beautiful. We were impressed with all the amenities it has to offer. Me and my partner were even more impressed with how helpful Johanna was. She explained everything so clearly and she made sure all our questions and concerns were answered. Without a doubt Johanna made our visit such a great experience that we have added this place at the top of our list! We definitely recommend this place. If you are looking into these apartments make sure you ask for Johanna , she is amazing at what she does and is very knowledgeable .
I’m moving soon and decided to look at the Hanover as one of my potential new home! Dylan was super informative of the property and helpful on the tour! Although my boyfriend and I leased somewhere else we would definitely recommend touring here with him, ask for him personally!
Kudos to Dylan Vo at Hanover Montrose Apartments! His leasing expertise and customer-centric approach made my experience fantastic. Dylans dedication and efficiency set a high standard. If youre leasing, Dylan is your go-to pro for a smooth and enjoyable process. Highly impressed!
Beautiful property and an excellent tour, but Ive had extreme difficulty getting in touch with them to set up a lease. Despite numerous attempts via email and phone calls, I havent received any response. Unfortunately, this is a major red flag, leaving me unsure about moving forward, even if they eventually get back to me.
Loni is the best! Such a pleasure to work with! Daniel and Eric are also wonderful and super professional. The building is beautiful and the location is best in Montrose!
Dylan is amazing and has such great customer service skills.I walked in wanting some information about the property and he was very thorough and efficient.What a wonderful place to reside, with amazing staff like Dylan, every day would be a great day at Hanover Montrose.
It was a pleasure meeting Sarah when I went in to tour the property.she was awesome. Sarah really took the time to answered all my questions I had. I couldnt stop thanking her for making me feel so at home.
Nhu was great. Great tour. Can’t wait to get in.
Dylan was awesome! I tend to look at every little thing - so I appreciate how he was very understanding and patient when giving the tour. 10/10 would recommend him to anyone looking to check out apartments here!
I had the pleasure of working with Dylan Vo at Hanover Montrose Apartments, and I must say he is an exceptional leasing professional. Dylan’s knowledge of the property, combined with his friendly and approachable demeanor, made my leasing experience seamless. He went above and beyond to address all my inquiries and ensured that I felt confident in my decision. If you’re looking for a dedicated and knowledgeable leasing professional, Dylan Vo is the one to choose. Highly recommended!
On our recent apartment hunt, we had the pleasure of touring these amazing apartments. These are literally a gem of a find! And our touring experience wouldn’t have been even half as great if we didn’t have Jon Palomares as our touring guide and expert. Jon was able to answer all our questions and made the experience even more delightful with his insights. He was very helpful with suggestions and promptly followed up with emails detailing the part we were interested in !! Keep up the good work guys !!
Everyone is very friendly and professional, from the valet to the front desk & the maintenance team. Great work guys
I’ve been looking around for a new place and I can say my experience touring here was hands down the best! Our leasing agent Dylan was knowledgeable, personable, and helped answer all my questions patiently. His professionalism really reflected the quality of the apartment complex too
Beautiful property and great location. We walk in and toured. We loved the location, but the couple of units we saw needed a little updating for the price. There were dents in the refridgerators and they lacked an outside ice dispenser (on the outside of the door). There were a few amenities that another Hanover location has that we prefer (theater, larger gym, golf simulator).
I was thoroughly impressed with the exceptional service I received when making a last-minute reservation. Jon went above and beyond to accommodate me, ensuring a seamless and enjoyable experience. A heartfelt thank you to Jon and the entire team for their outstanding arrangements!
Alex was fye!, True professional, She helped me out today with a tour and was cool as hell. I will be looking to lease soon this property is top tier. Some things leave you speechless and not expected lol.
Dylan provided exceptional service during my leasing process at Hanover Montrose Apartments. His prompt responses, clear communication, and friendly approach made everything seamless. I appreciate his professionalism and highly recommend Dylan for a stress-free leasing experience.
Can I start with how amazing this community is! This property has breathtaking views and jaw dropping amenities, it felt as if I were in a five star resort! We were greeted by the friendliest staff. I had to pleasure of speaking to Jon about of few of my concerns and he eased my mind. The tour went above and beyond. I cannot wait to move here once my lease ends!
The apartments are look amazing, and Dylan was awesome. He really took the time you walk through the process with me, answered any and all questions I had. 5 stars honestly im really happy with my experience!
Toured this beautiful complex with Jon and was more than impressed with his professionalism and upbeat attitude throughout the tour. He took his time showing me the amazing amenities and layout, which was open and beautiful. Everything looked pristine and the views were incredible. Thank you Jon for a wonderful tour!
Been living at Hanover Montrose for a while and I must say, this is the best complex I’ve lived in my entire 6 years of renting. Property Manager Keith Eddins and his staff have been extremely accommodating making this experience feel more like a home than a short term rental! 10/10 would recommend.
Tour by NHU was great! She was really professional and knew a lot about the property!
I had a wonderful experience when I toured this apartment. Dylan was especially wonderful, he was very professional and incredibly helpful. Even though I ended up moving to a different place (which was definitely a difficult choice) I still felt I should leave a review.
Dylan was by far amazing & resourceful! His knowledge and experience about the property was great! While I have a few more appointments this is by far the best option thus far! Thanks Dylan!
Nhu was incredible. She was so kind and knowledgable , every inch of the property she knew. Touring with her alone made us want to sign the lease agreement right away! :)
Im more than happy to provide review of the Hanover Montrose apartment building and their exceptional property manager, Loni.First of all, the building itself is stunning. The architecture is modern and sleek, and the amenities are top-notch. The fitness center is spacious and well-equipped, and the rooftop pool offers breathtaking views of the city. The communal spaces are clean and well-maintained, creating a welcoming atmosphere for residents and guests.But what really sets Hanover Montrose apart is their outstanding property manager, Loni. She is incredibly responsive and always goes above and beyond to ensure that residents are happy and comfortable. She takes the time to get to know each resident personally, and makes sure that any concerns or issues are addressed promptly.Lonis attention to detail and genuine care for her residents is truly remarkable. She organizes fun community events and makes sure that everyone feels included and valued. Her positive attitude and cheerful demeanor make living at Hanover Montrose a truly delightful experience.Overall, I highly recommend Hanover Montrose as a wonderful place to call home. And with Loni as the property manager, you can rest assured that you will be well taken care of and treated like family.
I had the pleasure of working with Jon from the leasing office, and I couldnt be happier with the experience. Jon went above and beyond to assist me in finding the perfect apartment. His professionalism, patience, and knowledge of the properties were outstanding. Jon made the entire leasing process smooth and stress-free. I highly recommend Jon to anyone looking for exceptional service in finding their new home. Thank you, Jon, for your outstanding assistance!
The first thing I noticed when I came to tour this property was Loni Burke, the exceptional property manager.From the moment I walked through the door , Loni had been an absolute joy to speak with. Her professionalism, attentiveness, and caring nature are truly remarkable. She is always available to answer questions, address concerns, or just chat with residents.Just from the hour I had with Loni I can tell she takes great pride in her work, and it shows in the immaculate condition of the building and its amenities. And you can tell that she would go above and beyond to ensure that residents are happy. And just like how she took the time to know me on Im sure she does with all the residents in the building.Overall Hanover Montrose is an architectural modern beauty that is paired with an awesome staff including its hospitable and knowledgeable property manager Loni Burke.
Today I toured the Hanover Montrose, and I must say I was absolutely blown away by the level of excellence and professionalism from the Keith and Paige. From the time that arrived to the time I drove off was a very impressive experience. All my questions were answered, and I was left to feel extremely satisfied with my tour experience. I even forgot my drivers license as I was leaving, and Keith chased me down on foot to make sure that I received my license back (Talk about a personal touch). The amenities of the Hanover were stellar as expected. Keith and Paige thank you very much and I look forward to speaking with you again soon.
I moved in Hanover Montrose about a month ago and I must say my experience so far has been nothing less than amazing. - Any minor inconveniences I’ve had was taken care of immediately. Keith is highly professional, very responsive, and made me feel right at home. My move-in was seamless. I am extremely happy with my decision to move here!
Nhu was very knowledgeable about the property & provided a great, professional tour. She was friendly and answered any questions that arose with additional feedback as well. The property has a lot of great amenities!
Hanover at Montrose is absolutely the place to stay. Jon’s customer service was phenomenal. He was very energetic and has a contagious smile. I love the all the one bedroom floor plans but I think I’m gearing towards the 1480 SqFt. I will definitely recommend friends to stop by.
I really love this community. There are so many great things to say about it that I don’t really know where to start.Pros:Free Valet ParkingSpacious Floor PlansYear round poolGym and yoga roomWine CellarDog AreaWalkable NeighborhoodGreat Property Management Team24 Hr ConciergeCons:None ReallyI lived there over a year and I loved it! There are really no cons, because this place is amazing. The only issue I had, which is not really an issue at all, is that the pool wasn’t heated….it would have been nice in the cooler months. If I’ve ever had an issue - the maintenance and management team both respond quickly and resolves any issues with haste and grace. Honestly, I have nothing but great things to say about Keith (Property Manager), Muhammad/Augstin (Valet) and Emmanuel/Aira (Concierge). The entire staff is top notch and goes above and beyond for the residents (some names I couldn’t remember). If you are looking for a new apartment, I highly recommend you stop by for a tour. You won’t be disappointed.
Love the property. Very modern and great amenities. Sarah was a joy to work with.
Had an amazing tour with Joesph! Ask for him for a tour, signed right after, looking forward to move in next month!
Dylan was so great and welcoming! He made the complex feel like home for us. The tour was very informative and we just knew it was the perfect place for us.
When we first walked into Hanover Montrose, we were greeted by Erica. She immediately sat us at her desk and started going over available apartments. She was informative, patient and friendly. Compared to a few of our other tours, she provided top customer service. Throughout the tour, she was patient and answered all our questions. She was very knowledgeable about the area and the community. My fiancée and I were blown away by the views from the apartments and the amenities. Hanover Montrose is definitely at the top of our list. When you come and tour, ask for Erica she is the best!! Hollie the property manager was also very nice! You will not be disappointed by the top notch customer service they provide here! You need to come check it out for yourself!
Took a tour with Nhu (she was great) and it’s definitely a nice beautiful buildingThe team answers all your questions and you get to really understand what the building has to offer
Dylan was so helpful during our tour. He answered all of our questions and explained everything really well. Made the moving process very smooth! Highly recommend.
I was thoroughly impressed during my visit to the Hanover Montrose. I’d been looking for a luxury high rise property in Houston. Upon my visit I was greeted by the concierge who was kind and helpful. Then I met with Keith one of the property managers who really made my decision to apply so easy!Keith was knowledgeable and and personable. He allowed me time to take in views and snap pictures. He guided me through the property and pointed out all the amazing features tenants have access to.Keith also gave me his email and helped guide me through my application process.I will update this review once I’ve moved in. However based on what I saw the property is just breathtaking and the service was outstanding.
Beautiful building I have been living here for almost three years. It’s not as well maintained as it use to be but none the less still nice amenities. The reason I love living here is because of the concierge and valet staff. Mo, Augustine, Tito and the concierge Mohammed have all been phenomenal and greet me with welcoming arms and smiles every single day.
Went on the tour with Jon and I loved it. It was super informative, and I loved Jon’s disposition and friendliness (didn’t hurt the fact that he’s a looker!). I’m definitely considering this place as part of my top 3 options to move to.
I was very intrigued by this community online but words cannot justify the beauty of this place. My tour guide Jon was great. I fell in love with the pool and the amazing skyline. The staff is very polished and professional. I will definitely be leasing here soon!
Nice building, and the team in there is remarkable, I went in there tired of all the apartments I went to take a look at all day and as soon as I got there it was a different feeling. Everyone was very welcoming. Johanna has a very bright spirit and made me feel excited about my tour there. She was knowledgable about the apartments and had an answer right away! Great team member they have!
My experience with montrose was great. Me and my husband got there and was greeted by concierge with an amazing attitude then Johanna took us in as soon as we walked in, we didn’t even have to wait. She is very very attentive to our needs and our wants, made us feel very appreciated. Wonderful building and amazing views. Highly recommend and ask for Johanna.
Sarah did an excellent job showing me the apartment.
The guys that run the valet are great! Especially the 2 guys that work at night, I believe one of their names is Mohammad. They are amazing and always give me a friendly and welcoming vibe! My friend lives In these apartments and I’m always blown away by the professionalism of these workers and how clean and nice the apartment building is.
This property is spectacular and the management staff is awesome. I like the location of this property and how it stands out above the rest of the area. The apartments are great and the amenities are the best I have ever seen. Hanover know how to make you feel right at home. If you get a chance, please meet with Hollie who is very knowledgeable and one of the nicest people you will ever meet. WOW. Great place and great staff. Check this one out.
Hanover Montrose made an incredible first impression! My job is transferring me from SATX to HTX in late Feb. and this place was by far the most outstanding in every way. Thanks to the Leasing Agent, Dylan, who was extremely fun and knowledgeable of the building and the neighborhood. I will be on the lookout for availability as I plan to lease here in the near future!
I recently visited Hanover Montrose for a tour and was thoroughly impressed. The property was gorgeous and customer service was immaculate. I was personally helped by Paige, and she was very knowledgeable, professional, and extremely helpful. I will definitely be recommending this property to anyone interested in a comfortable, luxurious, and well rounded environment.
Nhu was amazing today! Her service was so great!
Hanover property is an exceptional place to call home. The attention to detail in the building is matched by Mohammed, the concierge, who consistently provides exceptional service. Kudos to him for making our living experience truly enjoyable.
Dylan Vo at Hanover Montrose deserves high praise for delivering exceptional service. His in-depth knowledge of the neighborhood was evident throughout the leasing process. Dylan’s commitment to ensuring a positive experience sets him apart. If you’re seeking a leasing professional who combines expertise with outstanding service, Dylan Vo is the one to choose. Kudos for a job well done!
Jon Palomares showed me the most exquisite apartment. I really enjoyed my time visiting and loved everything. I will be taking these apartments in too consideration. Please ask for Jon! He has a great personality and is very knowledgeable.
I am a local agent with HOU Apartment Locator and loved everything I saw when touring this property. From the relaxing pool view to all of the luxurious features. Definitely would recommend this property to anyone!
It was a nice tour with Dylan who showed me around patiently and answered all my questions! The apartment itself is also very spacious and nice equipping all the life needed amenities. I can’t wait to move here.
I had a great time with Alex Gonzalez! She was extremely professional, and the properties are really well maintained and beautiful. This would be the best place to live in Houston!!
The Hanover Montrose is a great place to live. Everyone is very friendly especially the concierge staff. Management is very response to any maintenance needs. They do a great job maintaining the building and keeping it looking beautiful. Shout out to Audin and Keith.
Our tour with Leslie was absolutely fantastic! We were running a bit late and she still accommodated us without hesitation. She walked us through everything and made sure we understood our options. We left so excited at the thought of living at Hanover Montrose and my husband and I turned to one another as we were leaving and said the staff, everyone we met, was so nice!Thanks for a truly wonderful experience!
I had a great experience with the Hanover Montrose team. Special shout out to Dylan and Chey who really went above and beyond to help me find a beautiful apartment. Exceeded my expectations!
I recently had a great experience with concierge Mohammed at a Hanover Montrose . From the moment I arrived, Mohammed made me feel welcome and taken care of. He greeted me with a warm smile and offered his assistance with anything I needed.
Exceptional living experience at the Hanover property building! The facilities are top-notch, and Mohammed, the concierge, deserves special recognition for his outstanding service. Always friendly and efficient!
I’m moving to Houston soon and I recently toured with Jon. He made the touring and leasing process so quick and easy without pressuring me like I’ve previously dealt with. He answered any questions professionally and without beating around the bush. Jon did a great job and making me feel seen, heard and understood. 10/10!
Great experience touring the building with NHU. Very knowledgeable and helpful.
Leslie M. led us in our tour and she was phenomenal! She was kind, patient, personable, and answered any and all questions we had. The best tour I’ve ever had by a leasing agent! The Hannover Montrose is beautiful with so many fun additional amenities. The layouts are beautiful, modern, and such high quality! Can’t wait to hopefully move in soon.
As a locator, this has to be one of the best properties hands down. Nhu was our amazing leasing agent . Top notch service. Will def recommend
Concierge Mohammed consistently go above and beyond to provide exceptional service and make residents feel welcome.Mohammed is always friendly, efficient, and knowledgeable. I highly recommend this residential buildings concierge for their outstanding commitment to customer satisfaction.
I went to tour Hanover Montrose and this place blew me away!My leasing Agent Dylan was super knowledgeable of the neighborhood and made me feel extra welcomed.Will be looking forward to moving in soon
Travis B. was friendly, informative, and professional. He provided impeccable service, explaining all the details of the lease agreement and offering helpful suggestions based on my preferences. His genuine interest in helping me find the perfect apartment made the leasing process seamless and stress-free. I highly recommend Travis to anyone in search of a new apartment at this property
Hanover Montrose is one of the best properties in Houston! Nhu was very knowledgeable, honest, and accommodating!
I always feel bad for having so many questions, but Dylan answered all of them with patience, kindness, and understanding! It made me feel so comfortable and at ease. Big shout out to Dylan!! Looking forward to being here!
I cant recommend this place enough. They always go above and beyond when you have a question answered or an issue dealt with. Especially Nhu and Alex. I recently came to them about a light switch question and the lengths they went to to figure out the issue was inspiring to say the least. Alex and Nhu both crawled into the ceiling to find where the wires went and tracked the issue down. Nhu even went as far as to solder and connect the wires herself. When they both came down, they offered to help me set up my modem / router. They even came up with the coolest WiFi name ever. These girls are an inspiration and a joy to work with.Im never leaving this place.
I dont even know where to begin with this review from the beautifully maintained amenity spaces to the excellent community feeling amongst the residents to the spectacular Property manager Loni. I feel that there is only one choice in looking for a place to stay and its at Hanover Montrose. Having met the Property Manager Loni and how professional and welcoming she was.Made me feel as if I was already apart of the Hanover Montrose community and cemented the idea of making this property a place I call home. I think having such a wonderful and beautiful and might I add again professional person such as Loni working there makes me feel reassured that this is building that lives up to the Hanover reputation.
Dylan was great. Super excited to move into the neighborhood. I felt welcomed and appreciated because he showed the most. Thank you for the warm welcome to Houston!
Made an amazing experience touring this apartment, the lovely lady Nhu who helped during the tour was very detailed, knowledgeable and patient.
After touring 7-8 properties in the area, came by Hanover Montrose with no appointment in hopes of viewing the property. The leasing staff was busy but the Property Manager, Hollie Isbell, offered to assist us and give us a tour. The experience was absolutely fantastic, thanks to Hollie. She was professional, extremely knowledgeable, had a great personality, listened to what we wanted, answered all of our questions, tailored the tour based on our requests, and never once tried to sell us (which was incredibly refreshing compared to the other properties we visited). The property is immaculate and everyone we encountered was so friendly and welcoming. After our tour, there was no need to continue looking!If youre looking for a new apartment, I highly recommend you visit Hanover Montrose because once you meet the staff and tour the property youre going to have found your new home!
What a beautiful building! The new manager Loni Burke she was so helpful and informative and really sold us on the amenities. The rooftop pool has the best views and the gym has everything you need. Everyone here from valet to the office staff have been so accommodating and helpful every step of the way. Cant wait to live here
Dylan was great. He showed me and my wife around the property. We are about to move to Hanover and couldn’t be happier. Thanks Dylan for making this process so simple!
Leslie Marks is truly amazing at what she does. We had roughly 6-8 apartment tours and she was easily the best Leasing Agent we worked with. Her communication, her friendliness, her attention to detail, etc, made our experience unforgettable. So unforgettable that we came back less than 48 hours later to sign a lease with Hanover Montrose. The entire application process has been a breeze with the help of the staff members. Each person we have talked with is very helpful. We could not be happier and are so excited to move in in March!
Dylan was definitely a pleasure to meet he made the experience seamless and informative while also leaving no stone unturned. This is hands down a great property with all the amenities I need and the location is stellar!
The reason Im giving the Hanover Montrose five stars this morning is because I recently went to tour their building and I was greeted by the most genuine, respectful, and enthusiastic concierge Ive ever met. Nowadays when you go places youre not usually greeted with a smile and a bottle of water so this felt very personal and that made me want to come back . Eric was so helpful with any questions I had about the property and amenities and was very informative and thorough when he gave me a tour. I will definitely keep this property in my list of potential new homes.
I had the best experience touring with Dylan! He was incredibly knowledgeable about the community and didnt try to sell me on apartments that did not fit my needs
This property is BEAUTIFUL, very walkable, & my favorite would be the Starbucks conveniently located across the street! Sarah was amazing at answering all my questions during my tour. Definitely at the top my list for my apartment home search!
Nhu was great, very friendly, informative, and a great help.
I am a new resident of Hanover Montrose and the experience has been nothing short of amazing. Not only am I in a fabulous building located in the heart of Houston, but I also have the privilege of being assisted by a fabulous staff. Keith, the assistant manager has been very attentive and more than accommodating to even the pickiest of clientele (yes, that would be me lol). I have also had the privilege of being assisted by the amazing Paige, and between just the two, I have to say they have made my move a trouble free process. I am looking forward to my stay at Hanover Montrose!
Nhu was the best leasing consultant! She gave a really amazing tour !! Totally convinced me to get the move in date process started.
The community stands out as truly exceptional, and I must express my sincere appreciation for the invaluable assistance provided by Aira, the diligent concierge. Their unwavering commitment to helpfulness has significantly enhanced my experience, making them an indispensable asset to the overall positive atmosphere. I am thoroughly impressed with Airas dedication and efficiency, contributing to the thriving sense of support within the community.
Nhu gave us an amazing tour and made us super excited about signing a lease ! She was an amazing tour guide and host!
First time being interested in a Hanover high rise and my expectations have been met. Johanna was great on tour, very informative and helps out pointing out things we never thought about. I will be leasing soon!
To whomever it may concern,I recently visited the location at Hanover Montrose, to inquire about the property. I was thoroughly impressed. Even more so, with a young Concierge named Eric Burgess. I was greeted immediately upon entering the building. This young man’s energy was upbeat and refreshing. He was extremely helpful, knowledgeable, and provided me a thorough insight of the property and it’s amenities.Upon leaving, he let me know that if I had any further questions, not to hesitate to call him, and if he didn’t have an answer for me at that time he would surely find the answer.It’s rare that you find someone that young, so positive, so upbeat, and so knowledgeable, who provides that kind of customer service!I had an awesome experience during my visit!!! I will certainly be back and will refer as many people as I can, who are looking for a great place to live!Sincerely,Terrence Mardis
Sarah is A+ and is a fantastic representative for Hanover Montrose
I had the opportunity to tour the beautiful Hanover Montrose recently with the Assistant Property Manager Keith and what a great experience it was! He was so knowledgeable and easy going but professional. He was not pushy or annoying like other realtors or managers are generally. The property is clean, has high end finishes and overall a classy environment. It felt very safe there too! I’m looking forward to moving in soon! Thank you again Keith!
I loved the community! The area was beautiful! The agent Jon who showed me around today gave me all the information I needed! He was very thorough and sweet. I can’t wait to live here!
Have been thinking about moving back to Houston. Checked out Hanover montrose and Travis was absolutely amazing to work with. He had every answer and assured me this is the best property to move into. Customer service on point!! Love the area and the views are amazing.
Nhu did an awesome job showing the property, super beautiful property and a great experience
Nhu was our consultant and she was great and very informative. She was very professional and personable. Apartment building was beautiful. I am sold!!!
Amazing location, building and staff. Incredible to be steps away from architectural icons and world-class museums!I recently took a tour with the help of Keith, and instantly fell in love with the views and location. You can’t beat being right in the heart of the city with so many amenities in the building. The constant communication and immediate help with my questions were what put The Hanover at the top of my list during my next move, thanks to Keith. Can’t wait to call this place my home!
This place is amazing, so beautiful and the staff is super friendly. I had the pleasure to tour with Jon, he was so knowledgeable, enthusiastic and super pleasant. This was the best apartment tour I ever had and can’t wait to call this place my new home. Thank you so much Jon
Loved the building! Enjoyed every view it has and the amenities!! They have great big balconies MY FAVORITE. And great customer service, Johanna was our leasing agent and she was great and super nice, very attentive to our needs. Can’t ask for more
Jon Palomares is absolutely amazing. Customer service is top tier and he didn’t hesitate to answer any of my questions. He went above and beyond what I expected. Of course the property is amazing but he’s the reason I’ll lease here🥰🥰🥰
This staff is top notch! I went with my cousin to help her find an apartment and was blown away by the atmosphere and warm welcome from the Property manager, Hollie. She made the entire tour from start to finish an experience. We have toured about 9 other communities in the past 2 days and this place made a real impression on us. My cousin signed her lease tonight and moved in next week! I can not wait to visit all the time!
Just a quick shoutout to Muhammad at the Conceierge desk for excellent customer service and attitude. He does an excellent job and is a true asset to the Hanover team. Thanks for all that you do.
Absolutely loved touring the units with Dylan, I cant wait to move in! He answered every question we had and made the whole process a breeze. 10/10 service
The Hanover montrose team is AMAZING! They make you feel at home and like family Instantly upon arrival. The property is 5 Stars & the amenities are Breathtaking. We came visted friend that lived here, We also had the pleasure of meeting Dulla the building engineer he was very welcoming. Also the location & access is great! Check them out.
Throughout my search for a new apartment, I dont think anybody has serviced me better than Paige from the leasing team. From her warm welcome to the positive attitude to her attention to detail, everything was top notch. I am specific person who asks a lot of questions. Paige was well prepared and more than willing to go over board to get me the answers I was looking for. It is this type of energy that makes me feel right at home. I havent made a housing decision yet but I must say Paige definitely left her mark on me on behalf of Hanover Montrose.
Great high rise and no, I definitely looking to come back closer to my move-in timeframe. Dylan had exceptional service and high levels of professionalism, super knowledgeable of the neighborhood and the product.Please come and ask for him!
The building has an amazing maintenance team, a very big hello to the maintenance supervisors Dulla, he really loves this building and takes care of it and its customers. He always greets everyone and asks if anyone Needs help. I feel I can approach him and ask anything. Thanks for being amazing!
Beautiful views, perfect neighbor to live in! Apartments are beautiful & Sarah was very knowledgeable & answered all my questions. Can’t wait to move in!
I’ve been at Hanover Montrose for about 2 years and happy to call it home! The great staff in valet, to concierge, to the leasing agents have made the transition from California back to Texas a great experience. Thanks to the great and friendly renewal experience with leasing agent Erica Monterrosa and her team, I’ll be renewing for a 3rd year! Erica and her team is always helpful, persistent on renter’s needs and just flat out always has a smile on their faces. Continue the great job Hanover!
Nhu was such a pleasure to work withShe gave us a wonderful tour of the Hanover and we are seriously considering moving into this beautiful building.