Hanover Parkview

3737 Cogdell St, Houston, TX 77019, United States
Appearance
Hanover Parkview
Comments
Jo
Review №1

BEST decision ever and I have Oliver to thank for it! Hanover Parkview is quiet, clean and exactly what I was looking for. Oliver was one of the best leasing agents Ive ever dealt with, and the other leasing agents at HP were wonderful too. My family and I had many questions throughout my move in, and everyone took care of our needs quickly. Thank you, Oliver, for making my move an easy one. Now, I can sit back and enjoy my new peaceful home. J. McGuire and fam.

Ka
Review №2

Its always difficult to move into a new community especially if its in a new country. However, we really enjoyed our first step of moving in as Oliver, one of the staff members, offered us the best support every time we needed help.All the other staff members are also very friendly and helpful that makes us feel comfortable and relaxed to stay here in Hanover Parkview. The lobby and other facilities are always clean and well-maintained. Very happy to start our new life here!

Sa
Review №3

Two weeks after moving into the building, my husband, and two dogs are all settled in and loving the Hanover. The staff is amazing. They were able to get us approved and moved in after selling our home. The process was as smooth as possible. Special thank you to Linda, Mitchell, Oliver, Marissa and Tiffany.The building is clean, very well maintained, and in a great location. The community has a huge dog following, which is amazing and Bayou Bend across the street is just an added bonus. We love it, are very happy here and highly recommend the Hanover.

Ro
Review №4

Not yet a 5-star because we just moved, but I can tell the relationship with staff members in the leasing process was awesome. Oliver treated us like royalty, very resourceful with all kinds of needed information and extremely polite manners. We felt we are well taken care of.

Fo
Review №5

My experience at Hanover Parkview has been nothing short of exceptional, and a significant part of that is thanks to the outstanding service provided by Mitchel and Laura. The complex itself offers top-notch amenities and a vibrant community atmosphere, but the real stars are the leasing team who go above and beyond to ensure residents feel at home.Mitchel is a great guy who goes out of his way with his generosity.A special shoutout goes to Laura, who was my main point of contact during the leasing process. From the initial tour Laura was incredibly helpful and attentive. She took the time to understand what I was looking for in an apartment and made sure to address all my needs and preferences. Her professionalism, warmth, and attention to detail made the entire leasing process smooth and enjoyable.Make sure to keep these two around they are worth every penny and then some!

Es
Review №6

The staff here are great! Mitchell and Oliver in the leasing office handle everything with great care. They are the best when it comes to directing my guests for get togethers to my unit, ensuring my packages are delivered safely, and handling any maintenance requests. The best part is that they manage the complex perfectly whenever Houston has floods or freezes. If you are looking for a living space, Hanover Parkview is the perfect choice.

So
Review №7

I Miss This Community SOOOO Much. This has to be the highlight of my living experience. They have the best team - Tiffany will always ensure this community is in the best condition possible. She spearheads the team into excellence. Hanover not only delivers a beautiful product but also makes sure the team is equipped to serve with kindness.

Na
Review №8

I recently had the pleasure of visiting the Hanover location at Parkview in Houston, and I must say, it was an absolutely luxurious experience from start to finish. The property is stunning, with beautiful, modern amenities and attention to detail that makes you feel right at home. Its clear that every aspect has been carefully crafted for comfort and style.A special shoutout to Mitchell, who made my experience even better. He was a true delight to work with – professional, knowledgeable, and incredibly personable.Tiffany, the property manager, was also very kind and helpful. It was clear that she truly cares about providing the best service, and she went above and beyond to ensure my needs were met.

An
Review №9

We received two tours from Oliver Stoklosa, who was thorough, attentive, and a great listener. He provided all necessary information and kept us updated throughout the process. We have since signed our lease and are thrilled to be moving in to the building. I strongly recommend working with Oliver if you are in the process of making a decision on a new home.Update: We have been at the building for about 4 months now. Enjoying our new home immensely.

Gr
Review №10

SUCH a great experience the entire time we lived here. Everyone was so kind and helpful, the building and area are beautiful and super convenient. Security systems are great so we felt super safe. We are really picky with apartments and had a ton of issues with our complex before this one so we really enjoyed Hanover! If we weren’t leaving Houston we would’ve stayed here for several years!! We loved it

Ba
Review №11

This is the only apartment complex I’ve ever resigned a lease at, and that alone says a lot! The location is amazing, and I love how Autry Park brings the community together with events for residents and local businesses. The amenities here are incredible, but what really makes this place feel like home is the Hanover Team—they’re always friendly, helpful, and go out of their way to make living here great.Huge shoutout to Oliver—he’s always a friendly face and has been such a big help. Definitely love calling this place home!

Em
Review №12

Oliver was my leasing agent and I greatly appreciate how easy he made the process. He was so helpful in finding me the perfect apartment and went out of his way to ensure my move in was smooth and easy, including helping me with my sofa!

Ge
Review №13

Update: I am so happy to call this place home. The customer service Tiffany and the staff here is exceptional. Retail restaurants are open! They hosted a HH for the residents at both restaurants and the food and drinks were complimentary & DELICIOUS. I can’t wait to see everything else opening. Location is perfect, I love my apartment, and I love the park.I toured 4 other properties nearby and this was my favorite so far! Tiffany was AWESOME!!! Hands down the best building with highest customer service.

El
Review №14

My husband and I toured with Mitchell today and he was exceptional! He was very thorough with showing us the property and answering all our questions/concerns. He was so great we signed the same day! So excited to be a new resident and enjoy our new space.

Av
Review №15

Laura was amazing from start to finish! She made the process of finding the perfect apartment at Hanover Parkview so easy. She was warm, professional, and really went the extra mile to make sure I felt comfortable. Her knowledge and attention to detail were top-notch. I couldn’t have asked for a better experience. Definitely 5 stars for Laura!

Al
Review №16

Having lived here since October 2023, cannot recommend this property enough for its wonderful amenities, cleanliness, responsive maintenance team, convenient proximity to downtown + green spaces, and high quality community events. A special shoutout to Oliver and Mitchell for their continuous and above-and-beyond service to the resident community!

Sa
Review №17

UPDATE: Just wanted to give an update now that we are about to renew our lease! The neighborhood is growing a ton, which we LOVE. There are so many fun restaurants now! We are really excited about Doko (sushi) in particular. The leasing office staff has always been amazing, and I have to give special shout outs to Laura and Mitchell for being the kindest, most helpful folks ever, for fielding my random questions, and for always giving little Addie (our pup) treats! Edgar from the maintenance team also deserves a shout out. The couple of minor issues we’ve had, he has shown up right away and fixed things promptly. And he’s super sweet! We very much recommend Hanover!I did see one resident mention a recent break in in the parking garage. I do not want to be dismissive at ALL, but I did want to provide a counterpoint as security and safety were a top priority for us in choosing a place to live, and we have been very impressed with the security at Hanover. We have lived in three complexes in Houston and both of our previous complexes (which were luxury apartment buildings) had car break ins and vehicle theft with alarming frequency (especially the first complex we lived in, which had so many issues, I was just waiting for the day I walked to my car and saw it wasn’t there), and while hearing about a security incident was disheartening, it was the first time in almost a year of living here that we have heard of any security incidents. No apartment complex is Houston is immune to property crime, and almost every complex has tons of reviews complaining about constant break ins. Hanover takes security measures that we had not seen in other complexes we toured and we both feel very safe here.We moved in in mid-May, and weve generally been pretty happy. The location is phenomenal, the neighborhood is GREAT, the leasing office staff is lovely and helpful, and maintenance (the one time we needed it for something minor) is super efficient and helpful. Our move in went very smoothly and the leasing office was really helpful. Special shout outs to Gerard (who gave us a tour and has been great) and Laura (always super helpful and kind). I will also note that I recently had a huge mirror delivered that sat in the package room for a few weeks as I was working 70 hour weeks and wasnt able to get downstairs during the leasing office hours to use the cart to bring it upstairs (and honestly I was stressed and forgot). Joseph called me to ask if I was planning to pick it up and when I profusely apologized for not having gotten down there and offering to immediately come down to get it, Joseph brought it up to our apartment himself without me asking (and in fact me telling him it wasnt necessary!). This was above and beyond his job duties in my opinion and incredibly kind.A few other pros are that the apartment is VERY quiet and I cannot hear my neighbors at all (we work from home full time, so this is important) and that we have experienced zero property crime whatsoever (such as car break ins), which is a major issue at many Houston apartment complexes. These were our highest priority items as working professionals who work from home, and the complex has been perfect in that regard. I will note that I have lived in several complexes between college, law school, and now as a professional and this is one of the best complexes Ive lived in.The one con is that there is zero free guest parking. While I understand Hanover doesnt control parking on city streets or at the retail level, free parking could be offered on the top floor. Its not a big deal for a few hours but it does suck if my mom wants to visit overnight and has to pay like $20. But generally a minor issue.The leasing office staff is really great and always super accommodating and responsive.

Id
Review №18

We moved to Hanover Parqview one week ago and so far we are loving it.still getting settled but we can count on the Concierge presence and tips, specially Oliver, whom since the day one has been such a good helper, showing us the whole complex building and facilities, helping us with the trivial things to Americans (but not to us Brazilians), such as to get the shades from Ikea, a good bamboo mattress, how to get delivered packages form Amazon and so on, and even sending us a list of favorites Thai Restaurants because we mentioned we would love to go.So thank you so much to Hanover Adm and specially to Oliver who we already consider as a friend.

Je
Review №19

As I am touring properties around Houston, I stumbled upon Hanover Parkview and had the pleasure of being toured by Oliver. He had great knowledge of not only the property, but of the surrounding area (which is GORGEOUS btw!) and his demeanor was extremely professional, yet inviting and friendly! Beautiful property with seemingly amazing amenities in and out of the apartment

ch
Review №20

(studio/$2,000 per month/high fees/no reception/doesnt follow up on issues unless its maintenance )Ive been here for 6 months and waited to do a review until i really lived here versus them asking you to do it immediately based off of applying like the other reviews (youll see people changing their reviews or just forgetting) which is disingenuous.First the good! its VERY clean! The grounds support is on it! They also dont use irritating cleaning supplies which is important to me. Maintenance is quick and efficient.The studio layout is well thought of and built well, i rarely hear my neighbors and they have a lot of soft openings to try new places!When i came in to apply it was great, it stopped there. The person i applied with never answered my calls or messages after i got an approval email.Im the type of person that needs to get things hooked up early.the day of moving in i finally heard back, i get they were busy but come on.Even her co workers were tired of me calling lol. Next the apartment has had constant issues, maintenance are here every other week to fix things, from broken refrigerator handles (i hired a task rabbit to fix finally) they even charged me for lightbulbs which wasnt the issue.come to find out my microwave had a wire shortage, he had to order the part to fix it, but they used the same light bulbs? so why the charge? idk. No response,next i had an issue with my electricity, i had it put on the week i moved in, but a couple billing cycles later i found out it wasnt connected(i had it on auto pay and thought nothing of it) there was a typo on the start date apparently. Hanover has been charing me $150/month for their electricity PLUS USAGE! so my rent lately with water has been around $2300. I did contact them several times since December to see if one of those fees could be forgiven since i honestly had no idea, but they dont respond. What a joke.ALSO there is absolutely no reception in the apartment which is dangerous considering i have a small child and when the nanny needs me she has to go outside if the wifi is acting up.which it does a lot. Lastly is the parking, no big deal but if your moving to the first floor you still have to park in the garage, even though there are parking spots literally 10 steps from your apartment because theyre for the shoppers. I picked the first floor because sometimes i have a stroller and lots of things to carry snd i dont feel like going up all those ramps, then several hallways/key check ins to my apartment that i passed up 20 min ago.Ive been mainly living in high rises so the bills are considerably lower ive noticed. My last apartment was at the Brava and my large one bedroom electricity was literally $30-$45 monthly and we never had an outage. all in all if it werent for those things i would love it.

br
Review №21

I had an amazing experience touring an apartment with Ollie Stoklosa. Ollie was incredibly knowledgeable about the property and the neighborhood. He answered all of my questions, was super friendly, and made the whole process easy and stress-free. The apartment itself was beautiful, and Ollie made sure to highlight all the key features, like the modern kitchen and great view from the balcony. He even followed up afterward to see if I had any additional questions. I highly recommend working with Ollie if you’re looking for your next home!

Fa
Review №22

A great experience while looking for a city living experience, Laura Salinas, our leasing consultant was very professional and took into account what we needed and wanted since we have not lived in an apt for many years!

JI
Review №23

I had a good experience with Oliver for transferring from one room to another. I was not qualified to transfer because my previous lease time is less than 6 months. But Oliver took my circumstance seriously and helped me to get the transfer approved. I would like to thank him and other related employees of Hanover Parkview during this process.

Je
Review №24

I’m currently paying over $2000 a month for an apartment here, and unfortunately, it has been a frustrating experience. The apartment is infested with bugs, which is a serious health concern and indicative of poor maintenance. Despite sweeping every night, I still find 20 or more bugs scattered across my space each morning.Additionally, the hallways are consistently dirty and poorly maintained, which detracts from the overall living experience. Despite the high rent, the lack of cleanliness and ongoing issues with pests make this place far from worth the price. Management has had pest control come and “spray” but it has made no difference. It’s embarrassing for me to have guest over and these things are just crawling around, that in no way should be happening in a luxury apartment. In addition, the hot water only last so long when showering. If I have guest over we have to take a break in between shower times in order for the water to get hot enough again. There is no valet trash and all amenities lock at 10PM. I would strongly advise potential renters to consider these issues before making a decision.Update: bugs still everywhere and no word from property manager.

Ko
Review №25

Toured Hanover Parkview with Mitchell Johns and immediately knew it was where we wanted to call home! The Hanover Parkview has a lot to offer on its own, but Mitchell made sure to highlight areas he knew were important for our lifestyle. He was incredibly knowledgeable and happy to answer all the questions I had during our tour. Looking forward to our future life here!

Ty
Review №26

I just moved into Hanover Parkview and I have to give a huge shoutout to Laura! She made the whole apartment tour experience super smooth and stress freeLaura was so friendly patient and really took the time to answer all my questionsShe made me feel confident that I was making the right choiceIf youre thinking of moving here definitely ask for Laura She gets a well deserved 5 stars from me!

Ch
Review №27

Yesterday, my lady and I toured Hanover Parkview - absolutely stunning property with an incredibly warm and inviting management team. After touring countless properties and wanting to give up altogether, Mitchell Johns made our day and hopefully our years to come.Thank you, Mitchell and team! We are beyond excited and appreciative of your professionalism. See you soon!

Sa
Review №28

Ive lived at Hanover Parkview for almost a year now and Ive been meaning to write this review since i moved into my new unit a few months ago!The Hanover Parkview team are incredible and have gone above and beyond for me on multiple occasions.I was living in a beautiful two bedroom unit here when i decided to make a pretty big career change that came with a significant pay cut, I didnt want to sacrifice being in such a safe, friendly and beautiful neighborhood so i reached out to the leasing team about helping me transfer to another unit that i could afford with my new salary... and they delivered!! Gerard and Tiffany were able to get me in a great unit just a few months later and Im so grateful.A few weeks later i ended up testing positive for Covid and was so ill that i couldnt hardly get out of bed, let alone walk my trash down the hallway (nor did i want to risk exposing anyone) when i called the leasing office and asked if i could have someone come by and grab my trash Lauren was so accommodating and also expressed to me to call for anything else i may need help with, as someone who lives halfway way across the country from family that meant A LOT!Mitchell is always so kind when he sees my puppy and very helpful when i cant find a package in the mail room.Yall rock!

At
Review №29

Just moved in today. Oliver is the man! He helped me a ton when I toured this place and today when I moved in. Oliver has a professional attitude and is more than helpful. I am looking forward to being here!

Ch
Review №30

Really nice your experience with Chloe. You can tell the building is new and fresh. Lovely environment

La
Review №31

Want to learn about construction, well Hanover Parkview has you covered!! Want to listen to jackhammers, saws, drills, hammers, bulldozers, excavators and fire alarms then come on down! No need to set an alarm, you will be woken up just before 7:00 am by the beeping of the bulldozers backing up and starting their day.The construction crews take over the sidewalks/streets, leave trash, crates of materials, nails, washers and screws all over.We have had SIX false fire alarms in the span of 5 days. The alarm times range from 6:30 am to 10:30 pm, so they keep you on your toes. Residents are warned, if at all, after the alarms have gone off, or are going off and told just to ignore them, as the retail space is doing tests/repairs. If you work from home this is a complete nightmare and embarrassing to constantly have to abandon conference calls to evacuate. Your poor pets will be just as stressed by the alarms as you are.Parking around the building went from being free to metered, so your guests will have to pay $7 for 3 hours and be required to move to a different zone after that time has expired. The office has advised guests can park on the first floor, but that is always full with residents and construction crew vehicles.The windows don’t reduce noise at all. Not only do you hear all the construction noise, after the crews leave at 4 pm you can clearly hear traffic driving down W Dallas all night.

Di
Review №32

Oliver is great and helped me find a beeping sound that wasn’t a smoke detector in my apartment that was driving me insane and helped me fix it when maintenance was gone. Extremely nice and helpful staff

Al
Review №33

It has been such a positive experience having Oliver show us the apartment and guide us through the lease signing process. We appreciate his manner, not upselling any add ons, very responsive to calls and easy to reach. If Oliver is representative of the staff, we are looking forward to our move in.

Be
Review №34

Absolutely loved my tour, great building with awesome amenities and our tour agent Joseph was so friendly and knowledgeable about the property. He took his time no matter how many questions we had and he really emphasized what a great area this is which I love especially with having a dog. Definitely leasing here

Re
Review №35

I had such a wonderful experience looking at Hanover Parkview. Mitchell Johns was so polite and so professional and had answers for all of my questions. This property is absolutely beautiful!

Ki
Review №36

We went to view the apartments and got a very detailed guide from Oliver who answered all of our questions and showed us all of our options. The property is very nice, and we are glad we got to see it.

C.
Review №37

Im a resident at Hanover Parkview. I chose this place post seeing a couple of other places due to the friendly professional and respectful atmosphere. My studio is beautiful, the view of the resort style pool is amazing and the area is tranquil with many places to go nearby. Theatre room, events, state of the art gym, water, meeting rooms..love it! But I particularly enjoy the staff who are always nice and attentive when needed and whom always greet me when I see them which makes you feel more at home. Sonia is super nice to me and my guests as always. Kelley showed me the place and will answer any needed questions, very professional! Leydie was out a week and something was missing because shes so kind. JaZmine is super cool and likes Aquaman. Eneida always brings a beautiful smile. Theyre all so beautiful inside and out. Love this place. ❤❤❤❤❤.

Cu
Review №38

Laura made my move to Hanover Parkview such a great experienceShe was super approachable answered all my questions and made sure I found the perfect spotHer relaxed but professional vibe really stood out and it made the decision so much easierI’m thrilled with my new place

Fi
Review №39

I recently stopped by Hanover Parkview and even thought it was late, they were able to give my wife and I, a tour of the property. Regina was so helpful and so knowledgeable about the property. She definitely went out of her way to make us feel comfortable and show us everything the property had to offer. I still have a few months left on my current lease so as soon as it is up, I am certain I will be a new tenant at Hanover Parkview. This community had some really great amenities that I don’t currently have where I’m leaving at. I totally recommend this property for any future residence and I would definitely ask for Regina as she did an amazing job.

Be
Review №40

I have lived here for 2 years, very happy with the staff as they are super friendly and helpful. However this place is overpriced and every renewal they try to raise the rent a lot more than fair. I totally agree with the comments below about this place, there is constant construction noise in here and it does not seem to be ending in near future and management refuses to take it into consideration. If you are looking for a long term place in the area, there are so many other options, I got in with concession promotions due construction, however once you are in you will have a back and forth every year when the lease is up.Pets are also an issue as mentioned below, elevator smells bad and there are droppings on the floor and in the elevator from time to time. Staff is doing their best to keep up but there is so much you can do. The 5 stars given here are mostly for the staff and the incentives to give 5 stars. There are break-ins into the garage as often as other places. Package room is awful, good luck finding what you have ordered. Material looks shiny but cheap. There is always something broken at the gym. Parking is terrible for your guests. But yes, they want to charge you premium for everything because they have a few restaurants opened around finally. This renewal time, they sent me a reminder email itemizing the cost of moving an apartment potentially adding up to $2000, I guess that is what they incorporate in the new rate as well, otherwise there is no other justification to stay.

An
Review №41

We were looking at complexes in the area and Mitchell showed us around Hanover Parkview. He answered all of our questions and gave us some insights about restaurants and activities in the area. The facilities here look great!

an
Review №42

Final edit.Tiffany and Gerard were very helpful as always and we managed to fix our issue. Always with the best attention.-------------------------------------------------------------Great building, location and amenities, but especially, great service.When we moved in, we had an inconvenience with the unit and everyone in the staff did everything possible to fix the issue and were very accommodating.When it was clear that the issue was going to take some time to fix, we considered moving to a different building, but chose to stay in the same building (different unit) thanks to the service we received here and it was the best decision we couldve made.Everyone was very attentive and helpful, but especially Tiffany, Steph, Luis, Roland, Jose, and Sonia.

Ni
Review №43

Love living here! I love the gym, anccess to outdoors and pool. I am so happy i found this gem! Special shout out to Steph, he is just awesome and always goes above and beyond!

Do
Review №44

Chloe is amazing and made us feel so welcome.

Ca
Review №45

We moved into the Hanover Parkview this month and we could not have better things to say about the complex! The front office staff have gone above and beyond to help us settle into our new apartment. They are friendly, communicative and helpful every time we approach them! I especially want to highlight Joe at the front office, he has seen me struggle with new boxes/furniture several times and without asking has offered to help me. Hanover Parkview has given a great first impression and we are excited to be living here!!

Ch
Review №46

Idk where to begin! I moved to Hanover Parkview a few weeks ago and now I can say I am ready to give my honest review. I am so thankful I chose this COMMUNITY. I moved half way across the country and chose this apartment without viewing it. That was a risk I was willing to take after my virtual experience. I was a bit confused while leasing and didn’t understand the rates ( please call before picking an apartment) but Gerard explained everything and helped me pick the unit that suited my needs. The week of my move, I found out that my furniture was going to possibly deliver before their office hours. Mitch and Tiffany went out their way to come in the office early to make sure my movers had access, on a Monday. I know property managers have a lot of reporting to do on those days so the fact Tiffany made time personally, spoke volumes. I have lived in many apartments and never had such white glove service. A week after my move, BERYL arrived. We were without power a day and a half and both days, the office stayed open. They supplied water and let us charge our phones and answered the same questions all day. I was very impressed by the dedication. Every encounter I have had with the Hanover staff has been extremely professional and you can tell they truly care about the residents. Just now Gerard helped me with a 7ft mirror to my apartment. All the agents are super knowledgeable and polite and I was not paid or told to do this review. I am taking out the time to write this because I am truly impressed. My apartment is beautiful. I have a pool view and I don’t hear the noise. Even july 4th it wasn’t too loud. The amenities are beautiful and the residents care about the community. Even our trash chute room is always clean. The gym equipment is new and always clean. The theatre and work spaces are extremely nice. And autry park, chefs kiss! I would recommend highly recommend hanover parkview!

Pe
Review №47

This place has the best service all the way down to maintaince. Rolan and Jose saved me when I was having car problems. This is outside their role but It was so nice of them to help me out. They consistently provide great service whenever I have any issues with my apartment

Co
Review №48

I have lived at Hanover Parkview for the past year and a half; The property is amazing and is in a fantastic location. Tiffany and the rest of the staff do an incredible job making the residents feel right at home and are super attentive to any potential issues. Highly recommend living here!

He
Review №49

Thank you Sonia for the wonderful tour. The community is stunning. The model interiors are breathtaking!

Mi
Review №50

My wife and I recently went on a tour of Hanover Parkview led by Joseph. His communication skills are exceptional, and he effortlessly guided us through the tour, providing us with a wealth of information about the property. Josephs vast knowledge of the apartment and the surrounding area made the experience not only informative but also enjoyable. His friendly and approachable demeanor made the tour feel more like a conversation with a trusted friend than a formal property viewing.What truly set Joseph apart was his genuine commitment to assisting us. He took the time to understand our preferences and needs, tailoring the tour to showcase the aspects of the property that would be most appealing to us. Its clear that Joseph takes pride in his work and genuinely cares about the satisfaction of his clients! Thank you so much, Parkview is very high on my list after this!

Jo
Review №51

This place is awesome and I dont even leave reviews! Five stars in every way. Laura Salinas, the leasing consultant, is top tier and has great knowledge throughout the complex at Hanover Parkview. 5 stars to her as well!!- JMG

Br
Review №52

Let me tell you, I recently had the pleasure of working with Gerard and Tiffany, Leasing Agents at the Hanover, and I must say that the experience was absolutely outstanding. Right from the start, Gerards exceptional customer service skills were evident. Despite being out of state and unable to view the property in person, Gerard provided me with a virtual tour that completely sold me on the property. During the apartment showing, he was professional, knowledgeable, and went above and beyond to address all my questions and concerns.Moreover, when it came to the housing application process, Gerard was prompt, efficient, and ensured that everything was in order. However, I noticed an error in my income while submitting the application, which could have jeopardized my chances of securing the apartment. Tiffany stepped in and helped me resolve the issue. She displayed kindness, professionalism, and provided reassurance throughout the process.As someone who has to handle everything virtually while moving across the country next month, I can confidently say that both Gerard and Tiffany made me feel secure, safe, and excited to move forward. I am extremely grateful for their expertise, professionalism, and dedication to providing exceptional customer service. I highly recommend working with them and the Hanover property management team.

Ta
Review №53

Great tour of the space with a great guide (Steph)! The space is beautiful and well equipped to make living comfortable here in Houston. Steph was a wonderful and knowledgeable guide and answered all of my questions. Hope to move in soon!

Mi
Review №54

Even better here now with more retail that is open. We look forward to the sushi restaurant and steak house in next month opening. Staff is still terrific. Roland, Edgar find solutions and fix things very fast and address things that need attention.I love living here, the leasing team is so easy to work with. Any questions or concerns I have, Tiffany and her team are quick to answer.

Aj
Review №55

It’s that time of year and renewing my lease with the help of Laura at Hanover Parkview has been an absolute breeze.Lauras professionalism, responsiveness, and dedication truly set her apart. She took the time to get me all the options for lease terms and price, ensuring I understood everything clearly and making the process seamless and stress-free!Thank you, Laura and the rest of the Hanover Team for making my lease renewal such a positive experience and dedication to making HP Home.p.s. Sensei also thanks Tiffany and Laura for all yummy treats and pets after his walks too!

Er
Review №56

I’ve lived at Parkview for three months and so far the experience has been great. The property is well-maintained, has excellent amenities and all the other residents I’ve met have been friendly and welcoming. I looked at a LOT of rentals when I moved to the Houston and this was by far the best balance between quality of the property, location and reasonable rent.The team have been really great, consistently friendly, professional and very responsive. Special shoutout to Gina who welcomed me on the first day and is always a great help and a friendly face.

Le
Review №57

Gerard & Tiffany are amazing! They’re very helpful and attentive. They have consistently provided a high quality experience. I strongly recommend!

Ma
Review №58

I toured Hanover Parkview a few times with Kelley. Unlike their neighbors, the staff here is on point and without the attitude. This mid-rise is a concrete build so should be super quiet and energy efficient. I decided to move elsewhere because of the lack of balconies in most units and construction being an issue for at least the next year or so. That said, it was definitely at the top of the list. Being so close to Houstons best park, trails, downtown, etc... makes this area very desirable. In a year or so, this place will be great. Removed one star for construction and lack of balconies in most one bedrooms. Pricing is on the higher end but thats what is expected considering the area and quality.

Ra
Review №59

This luxury apartment stands out with its sophisticated blend of modern and classic design, highlighted by floor-to-ceiling windows that offer stunning views. Each room, from the tranquil bedrooms with spa-like bathrooms to the state-of-the-art kitchen, exudes elegance and comfort. The building’s amenities, including a well-equipped fitness center and serene pool area, complement the high standards of living. Located conveniently in River Oaks, this apartment complex is a perfect fusion of style, comfort, and convenience, supported by excellent service and security. I want to give a big thanks to Tiffany the building manager, she is so sweet and helpful. This your sign to move here !

Br
Review №60

Incredible location and fantastic management make this one of the best places to live in Houston! Oliver in the leasing office answered all of our questions and made the whole process so easy for us. The property is always spotless and the finishes are unbeatable!l

Am
Review №61

I had a great tour with Regina. Regina is super friendly and helpful and the property is BEAUTIFUL. The neighborhood is spacious and has a chill vibe. I’m sure I will love the place if I eventually decide to move in:)

Li
Review №62

My partner and I moved in just over a month ago and we are so blown away by this place. I’ve lived several places over the years that claimed to be luxury living, but this is the first time I’ve ever felt like I was getting the luxury I was paying for. The property itself is certainly beautiful with its luxe finishes, high design quality, and attention to detail, but the front office staff are what make the difference and push this into a real luxury experience.With Hanover Parkview’s walkable neighborhood and proximity to Buffalo Bayou, we knew we’d found our new home pretty much immediately during our tour with Joseph, but it was on moving day that I knew we’d made the right choice. My partner was working late, so it was just me, my dog, and the movers; I was stressed about the logistics, but as soon as I got to Hanover, they made everything easy. The movers were right behind me, so Joseph went to meet them in the loading dock and show them to my unit so they could get started. Meanwhile, Tiffany and I could take our time as she went over the paperwork, explained the parking stickers, and answered all my questions before leading the way to my unit.Since then, I’ve continued to have consistently positive experiences with the front office. When my package got lost a few weeks ago, Joseph asked me for the tracking number and contacted the shipping firm to arrange for its recovery. Nowhere I have lived has the front desk gone to such lengths to find a lost package. And then this week, Joseph insisted on helping me wheel some large boxes upstairs and then carried them into my apartment for me! Lifting those heavy boxes (in a suit, by the way) was way above the call of duty, but he didn’t even think twice. Everyone in the office goes the extra mile like that and is helpful and friendly. The other thing that makes this place worth the price for me is the low noise transfer between units. I’ve never heard my neighbors except for some muffled footsteps overhead now and then. Joseph said on our tour that the whole place is framed with concrete like a high-rise, and I believe it. The construction site across the street is a different story, but they do seem to stop noisy activities at a reasonable hour. I work from home during the day, and for me, the noise isn’t too distracting unless I’m right next to the window. There’s been a surprising frequency of community events with free donuts, cute shopping booths in the park, and mimosas. The cherry on top is that there are excellent restaurants and shops right downstairs with more to come—we’re really excited for the sushi restaurant to open up. Overall, I highly recommend Hanover Parkview. The excellent front office staff, nice neighborhood, and beautiful property make it well worth the price for us.

Da
Review №63

Hanover Parkview exceeded my expectations. Regina was the one who toured me and she was very welcoming and knowledgeable, making the process seamless. The apartments design, amenities, and convenient location made this complex one of my top choices!! I recommend touring in person as the staff are friendly :)

Tr
Review №64

Amazing welcome crew in the leasing office, to help you with whatever you need.I moved here from Toronto, Canada about a month ago, and they made my transition so easy, and are reachable even in the latest hour.The building practically sells itself, beautiful, clean, quiet, amazing gym & pool, the tenants are always nice and friendly.The area is developing by the day, restaurants opening by the week and retail opening around the building. Tons of greenery if you have a dog, so that’s also a plus!If you’re looking for an amazing place to call home, this is it!

ag
Review №65

Moved here in Feb and it has been amazing so far. Love the complex and Steph, Tiff and the team are amazing here. Can’t wait for the retail to open. 👍🏻👍🏻

Vi
Review №66

Regina and Gerard at Hanover Parkview provide an incredible experience from the initial tour all the way through my initial move in. Their attention to detail and exceptional customer service make every interaction an incredible experience. They make everyone feel valued and create a sense of community among the residents. I also love the apartment and the amenities.

Ja
Review №67

Such an amazing property. Didn’t have this property on my list of tours until being referred by a friend. Was given an amazing tour by Gerard. We was so informative and knowledgeable about the community and answered every question I had to detail. Still touring other communities but Parkview is on the top of the list.

An
Review №68

Beautiful property with amazing amenities. Oliver did an amazing job and is extremely knowledgeable not only about the property, but also the area

Na
Review №69

The management and leasing staff at Hanover Parkview have been incredibly warm, welcoming, patient and helpful while I’ve been searching for my new apartment home. The property is impeccable and everything I am looking for in an ideal location, only a 7-minute drive from my downtown office. I am very much looking forward to moving in at the beginning of the new year. Thank you, Tiffany and Regina for helping me to select my perfect next home.

An
Review №70

I had a fantastic experience with the apartment leasing agent, Gloria, during my tour. Her knowledge, friendliness, and willingness to address all my questions made the process enjoyable. Im excited about the prospect of calling this place home!

Ka
Review №71

Joseph made my tour at Hanover Parkview awesome! Super friendly and easygoing, he added a personal touch that made the whole experience feel more like a chat with a friend than a property tour. His charisma and hospitality were on point, turning what couldve been a standard walkthrough into a memorable and enjoyable outing. If every leasing agent was as cool as Joseph, apartment hunting would be a breeze!

Br
Review №72

Hanover Parkview has exceeded my expectations as a community and deserves these 5 stars. The staff consistently goes above and beyond to make the residents feel welcome and at home. Tiffany Lam and her staff are professional, friendly, responsive, and always willing to help at a moments notice. The move in process, even though I had to sign my lease from out of state, was easy and smooth. The community is meticulously kept up and maintained with nice amenities and grounds. The only thing I hope for is that the rest of the construction for retail ends soon so that there are shops/restaurants/businesses in the building and development, but I know those are coming. Great community and staff!!

Ty
Review №73

Joseph was such a friendly and hospitable leading agent during our tour. He really took his time explaining the area and the property, definitely leasing here thanks to all his help!

An
Review №74

Sonia was such an wonderful leasing agent. Highly recommend her. Very informative and made me feel like I was already home. So if your looking for a beautiful place to dwell. Let her know! Hanover Parkview is such a amazing place and the community is still developing. The floor plans they offer are super dope. My favorite part of the tour was the gym. All new equipment!

su
Review №75

Our experience here has been top notch. Gloria is wonderful and helped us along the way, making us feel at home from the start. The building is obv beautiful but the staff and care provided is what really makes this a great place to live.

Ha
Review №76

We toured with Regina and she was attentive, welcoming and professional. We looked a couple of floor plans and the layouts were simple and straightforward which we liked. Thanks for your time, Regina!

Ca
Review №77

Regina is the leasing agent extraordinaire! Moving into my new Houston apartment was a breeze thanks to her perfect blend of professionalism and wit. From handling the paperwork with ease to making the logistics seem like a cakewalk, Regina added a touch of humor that made the entire process enjoyable. If youre in Houston and want a stress-free move with a side of laughter, Regina is your go-to person!

La
Review №78

Regina and Tiffany are the absolute best. All the staff there is truly wonderful when I come in and know me by name which is so personal! The apartments are beautiful and the location is easy access to so many things like shopping, food, drs offices, ect. 10/10 would recommend checking them out!

Ry
Review №79

I Moved From New York To Houston This Year. I Am Current Resident For Over 6 Months in Parkview. Hanover Parkview Building & Employees Are The Highest A+++++++ Class The Best Place To Live In. Maintenance Is Always Super Fast With Request And Keep The Building And Amenities Super Clean. Tiffany The Manager Is The Awesome Best Super Energy And Is A Go Getter For Her New And Current Residents. Regina, Jabari & Naomi The Awesome Triple Threat That Will Go Beyond What You Can Imagine To Make Sure You Are Happy With Everything You Need And Always Have A Positive Energy You Can Tell They Love What They Do. I Am Definitely Renewing My Lease Here I Cannot See Myself Living Anywhere Else But The Bahamas. Thank You Parkview. Ryan.R

sn
Review №80

Regina Aquino and her team at Hanover Parkview provide a remarkable stay experience. Everything is impeccably organized, ensuring residents feel welcomed and valued from the moment they arrive. Their attention to detail and exceptional customer service make every interaction a delightful experience.

Mi
Review №81

This is a real review from a real former resident. Be wary of the 5 star reviews from where they gave people some incentive after touring to leave a review.In general Hanover is nice, the amenities are nice, and the apartment was fine.The constant fire alarm going off even on work nights is not nice. The freight elevator being out of use for people to move every day is not nice. Being charged $320 for basic wear and tear (like hanging pictures in the apartment) upon move out is not nice.There is no free guest parking anywhere around the building since the businesses started opening.The package room is a mess. Residents order bulky items and leave them there for weeks so you can’t even access your packages sometimes.The paint in hallways and apartments is cheap and marks easily; definitely not what you want to see in a “luxury” apartment.This place nickel and dimes you for EVERYTHING. $200/month if you have an EV and want a dedicated charging spot. Charge to reserve the clubhouse which isn’t even truly private. New water filter for your fridge? $100Sadly Hanovers greed charging me for the basic wear and tear has soured my overall opinion and I wouldn’t recommend anyone move to one, including Parkview.

Al
Review №82

Update: We just resigned for another year.Still really love it. My only complaints are that they are super delayed on the other shops opening up around us (very minor complaint all said and done) and there was a period of time where the fire alarms were going crazy ever other day due to construction for one of the restaurants right under the residential area. That restaurant now opened and since then we have not had any issues at all. I havent had any issues with my specific apartment or neighbors. Its really nice and the staff up front is still very attentive even all this time later.Still consider this a 10/10+++++++++++++Weve been living here for a few months and its absolute heaven. Im not even joking. Literally perfect. Beautiful building and incredibly attentive staff. Furthermore, the maintenance team is ridiculously efficient. I will likely update this after a year but for now I can say both so and I are incredibly impressed. 10/10.

To
Review №83

Regina was very warm and friendly. I enjoyed touring with her. She was very patient, listened to all my requirements, and was helpful in my apartment search. She’s the best!

Jo
Review №84

Note to management and future residents,The team here at parkview are nothing short of professional.I can see why they have the #1 voted management company in the US banner whenever you go on their site. Its true.Regina, Jacob, and Matthew in the front office at Parkview are not only superb employees but great people as well. From phone call and email questions to in person tours, these folks were able to answer every question I had and provided great recommendations on floor plans and units that suited my needs.Moving here from out of state poses its own set of unique challenges and they were able and still are currently helping me with the process.The stats show for every 1 positive review, there are 1000 other happy customers that didnt review. So on behalf of 999 others, the property and team here are extremely attentive, courteous, and helpful to anyone looking to move here.

Na
Review №85

Laura took us on a great tour. We hardly had any questions to ask because she shared every single detail! - thanks Laura, you’re awesome!

Ke
Review №86

Im thoroughly enjoying my time at Hanover Parkview! Everything, from the attentive staff to the superb finishes in the apartment complex, is truly outstanding. Tiffany, the manager, is always exceptionally helpful and professional. If youre considering a move to an apartment in River Oaks, Hanover Parkview is undoubtedly the place to be!

Ro
Review №87

Ive had a wonderful experience touring this property. I first saw it in December with Nicole, and again today with Nate. Both of them were very friendly and welcoming, demonstrated patience as I took my time to view the floor plans I liked. They were very knowledgable, professional, and kind. The property is gorgeous and brand new, would recommend to future prospects.

Do
Review №88

I enjoyed touring this apartment community. I met Mr. Gerard and he really is so personable with his showing. I ended up referring one of my friends to this property as well. Hopefully, I can make a decision soon and call this my new home.

Br
Review №89

Lovely atmosphere, gorgeous property! Sonia was very kind and patient. She answered all our questions and made the tour very pleasant and fun. We felt very comfortable with her. So far the best tour we have had. Thanks for your help Sonia!

Vi
Review №90

So insane this place is still choosing to flood their reviews with five star reviews. Not worth it to stay. Cheap annoying place to live. Loud noises. Security issues. Too many people. Smells.

Ch
Review №91

Nothing beats a warm and kind reception from the management team. I had to move my appointment three times and Nate was accommodating. He greeted us as soon as we walked in, reviewed my preferred floor plans and gave us the tour. He was upbeat, present and every engaging. By far, after 8 tours over the span of 3 days, he’s been the best thus far. While I’d prefer to stay closer to the heart of ROD, my experience with him is making me reconsider. The area is also a major selling point as many developments are coming which will add to the resident experience.

La
Review №92

Nate gave me a fantastic tour of the apartments and was so sweet and professional. The amenities in these apartments are so beautiful. They had so many cool spots to chill and relax or work areas throughout the property. There is a lot of development in the area, so within the next couple of years it will be such a hot spot to live. You can tell Hanover as a company goes above and beyond for all of their properties to feel like home.

Le
Review №93

I recently took a tour of the property and was greeted with wonderful staff. Tiffany was so helpful and gave plenty of information about the leasing process and property. The amenities at this place are awesome, nonetheless. A great place for a peaceful study/ work area next to the lobby, also adjacent to a quite open gym. And a big open pool area which gave off a good vibe.

J
Review №94

Nicole did great job of showing me around the community, as well as following up leading up to my move in date. All of the leasing staff is honestly very helpful, friendly and extremely nice. These apartments are stunning and clean. Very glad I decided to move into this community!

Ch
Review №95

Had a wonderful tour with Steph Deng on 2/7 - my friend and I were looking for a nice 2 bedroom apartment near the park. He is well prepared, friendly, and was quick to answer all of our questions. Also explained pricing and the specials they had clearly.The property itself is still pretty new and with construction to build another Hanover across the street along with the other high rise already built. For the size of the building, I found the amenities pretty sparse compared to other properties, but they are opening retail and restaurants on the first floor and around the property.

Am
Review №96

I moved to Hanover Parkview back in October and haven’t looked back since. I toured with Sonia and was debating between another property and the professionalism, class and overall knowledge of the community led me to an amazing decision. I took the time out to write this review because I recently found out that she being promoted. Not only is she deserving but I’m almost tempted to follow her through these future endeavors. Her ability to engage with this community is like no other & hope everyone is able to experience home the way I did here at Parkview.

Ja
Review №97

I love this place! The amenities, staff, and area are all incredible. It’s a steel and concrete build which makes it very quiet— a big selling point for me. The staff here have been super kind, welcoming and helpful too. Sonia in particular has gone above and beyond when I needed her. I recently had a movie night in the theater room and she helped me set up even though it was after hours. She’s really the best!!

Da
Review №98

Beautiful property! The finishes are really nice, I look forward to using the awesome amenities here. Highly recommend checking out Hanover Parkview if you’re in the market for an apartment. Thanks Eneida for the great tour!

Ju
Review №99

What a beautiful apartment! Gerard assisted me with viewing two rooms. He was very professional and helpful. 10/10 experience.

Mo
Review №100

Laura was great in touring us the apartment. She was friendly and professional. The building was very new with a nice gym and working space.

Er
Review №101

I love it here! The building itself is so nice, Im a perfectionist and the attention to detail is far better than most other communities in Houston. The complex is well maintained, quiet, and the interior of the units are really impressive. The best thing so far though has been the team in the leasing office. They have been so helpful and nice, and really go out of their way to make the experience fantastic every day. 10/10 would recommend!

He
Review №102

Hanover Parkview has been such a wonderful living experience. I have been living here for just under a one year and I cant think of one thing that I can complaint about. The admin personnel has been so helpful in anything I have asked for. I want to be more specific and say that Eneida Dickerson has always been very attentive and more importantly very professional. I was very appreciative when she was labeling each package with the unit # in order to be a quicker find, I picked mine as I was on go... it is about the little things.

Jo
Review №103

My experience with Hanover Parkview has been amazing. Steph went above and beyond to assist me with my out of state move. He was extremely patient with me throughout all of my questions and concerns, as well as a last minute change. The property is really nice and in a great location/area. Be sure to ask for Steph when you go to tour the property!

Mr
Review №104

Update 1/2024: The staff here are the most customer focused team I have ever dealt with. I lost my keys and I was expecting to wait at least 1 hour for someone since it was about 11pm at night. But Within 10 mins, Tiffany came to help me. I was really shocked and felt so bad. Her response she didn’t want me to have to wait 45 mins for the maintenance team to come out and also that if she can help take some things off her mnt teams plate, she will be glad to do it. What a champ! Love how much she cares about not just residents but also her staff too.——Tiffany and her staff are always helpful and professional. Building is well maintained by maintenance and house keeping. Always impressed by their level of customer service.

Cl
Review №105

The most beautiful and tasteful building Ive visited in Houston. It will be even better when the shops and restaurants open. Other than the price, are there any drawbacks?! The communal spaces are stunning, the sky lounge has a beautiful view of downtown Houston, and I would hang out in the gym even if I didnt want to work out (its that pretty). I guess the pool is a little small, but I actually like that the building isnt massive -- it doesnt feel soulless, as so many luxury apartment complexes do. It manages to be warm and inviting as well as upscale. Had a really positive experience here -- Nate showed me around, and he was professional, knowledgeable and easy-going. Absolutely 5/5 stars.

Ma
Review №106

My husband and I loved our tour with Steph Deng! He was an absolute pleasure to work with and was so patient with all of our questions. His energy was infectious and we cannot wait to follow up with him for future details!

Ro
Review №107

I’ve lived in several apartments across Houston over the years, none have come close to the exceptional service of the Hanover Parkview staff. Especially Sonia, she goes over and beyond to make your life and move as easy as possible. From moving in and retrieving 14 large packages of new couches to be hand delivered to your door, to accommodating top of the line gym equipment requested, she consistently goes over and beyond for her guests. Love Love Love the entire team & to top it off the apartment is beautiful and in prime time location! WE LOVE IT HERE!

Di
Review №108

Dont be tricked by the 5 star reviews. I am a current resident and am paying a premium to live here. All I get in return is false fire alarms anywhere between 6 am to 11 pm which has led to me bailing out on important meetings, stressed out guests and constant irritation. My air conditioning failed 4 times over the past three weeks and I have to call at least twice to get it fixed, not before suffocating myself for hours in the heat. I would be very very careful before renting with this management, arguably one of the worst decisions Ive made in a while.

My
Review №109

Shoutout to Joseph, the leasing rockstar at Hanover Parkview! Hes not your typical agent – friendly, personable, and just downright cool. Josephs charisma turned the property tour into a laid-back conversation, making it feel less like business and more like catching up with a buddy. His hospitable vibe made the whole experience a breeze. If youre on the hunt for a place, do yourself a favor and hit up Joseph for the inside scoop!

Ni
Review №110

Hanover Parkview sure does give you a 5-star vibe always. The apartment is beautiful and their staffs are amazingly friendly and always helpful especially Regina Aquino, she will always go that extra mile to attend to you.

Au
Review №111

I was touring the sister property next door and decided to drop in to check out Parkview. When we walked in we were greeted with a smile by Tiffany and she was so welcoming despite how busy they were. We wanted a high rise but the customer service here really takes the top!

Th
Review №112

Tiffany is such an amazing Property Manager, she took the time to tour me. I toured a lot of buildings and no Property Manager ever took the time to show me the units and space. I chose to live here because the building is beautiful and the staff is amazing! The maintenance team is quick to help on all things.

JT
Review №113

This property was amazing. Sonia has to be one of the best agents I’ve ever worked with. I was in hope of a high rise but coming to Park View completely changed my mind. Looking forward to visiting after the amenities finish! The whole team was cool too tho

El
Review №114

I had the pleasure to tour with Steph. I’m so glad I took the time to do so! He was such a professional leasing agent. We toured the beautiful property, the amenities were absolutely gorgeous. Steph helped answer all of my questions. I 100% recommend touring with him!

Et
Review №115

Not only is this property top notch, Laura’s commitment to finding us the perfect apartment exceeded our expectations. She took her time answering all of our questions and made our touring experience enjoyable.

ja
Review №116

Steph had amazing customer service answered all our questions took his time to tour us even though they were busy . Definitely top notch service .Update : We decided to lease here due to how the property is kept up with versus other properties we toured .Tiffany is a great property manager she took her time to kindly explain and walk me through questions I had over our lease

An
Review №117

Had an amazing tour with Nate! Such an amazing guide, gave a great, in depth tour of several apartments, as always another reason why we love staying at Hanover properties exclusively! Excellent experience!

Qa
Review №118

Our visit with Steph Deng was a real treat! He took time in showing us around, answered all of our questions & was very patient with us. He always kept a big smile on his face & made the tour so relaxed & interacted with us like we were old friends. If youre thinking of moving here, make sure you come see Steph!

Os
Review №119

This has been the most stunning community toured and the team/staff matches it with their attention to detail and politeness! The building seems to have been built quite sturdy with high end building materials and it shows in a be breathtaking amenities area. We had the most pleasant experience moving in and had any issues promptly addressed, I don’t see myself moving away for a while. Proud to call this place home and can’t wait for all the shops to open!

EM
Review №120

I have been living here for 6 months now and I am so happy to call it home. Have I had any issues here? Yes, a few minor things, but who cares!!!!! It could be far worst somewhere else!! Tiffany and her leasing team are incredible. & I love how clean this building is. If you are a resident, I KNOW you see the hard-working maintenance guys that are constantly cleaning. I see someone cleaning when I leave at 7am, when I come home, when I get my package, or even throw away trash.. they have the best staff here and it really does make a difference!!

Br
Review №121

I absolutely loved my experience at Hanover Parkview apartments! The location couldnt be more perfect - its in a quiet, residential area but still close to all the shops and restaurants that I need. The apartment itself is spacious, modern, and well-maintained. The management team is friendly and always quick to address any concerns I have. Overall, Im extremely happy with my decision to live at Hanover Parkview and would highly recommend it to others!

Jo
Review №122

Parkview is a beautiful property, in an amazing location, and the team their is fab - especially Steph! Hes probably one of the nicest most helpful people Ive ever met, and he was super patient & helpful when I first toured onsite, and again when I toured virtually! Incredible team - highly recommend!

Li
Review №123

Oliver was wonderful with showing us around! Really nice property in a great location

Mi
Review №124

Beautiful apartment with superb amenities plus a fantastic staff working on the property! I’ve interacted more with Sonia, one of the lovely ladies. She’s been excellent, super helpful, and able to answer all my questions had a little movie night on the property, and she was accommodating even after it was after hours, so thank you, Sonia, you’re the BEST! 🥹👍🏼

Sh
Review №125

Nate is absolutely awesome! The best touring experience and customer service ever! I would give him 100 stars if I could! He definitely sealed the deal for me to move hear! Can’t wait! Thanks Nate for EVERYTHING!!! 🫶🏽❤️🤩

La
Review №126

I toured the Hanover Parkview last Sunday. Nicole really made my experience there enjoyable. She really knows the property well and is willing to help you find the perfect apartment. I would definitely recommend this place! The staff is awesome.

Pe
Review №127

I had issues at the beginning of my lease but everything got taken care of in a prompt manner. The building and amenities are very nice and the service impeccable. I changed my review to 5 stars to reflect my new experience. I would absolutely recommend this building to anyone.

Ca
Review №128

Nate gave us a great guided tour! We hardly had any questions to ask because he covered nearly everything seamlessly. He was very friendly and welcoming, would recommend touring with Nate if possible!

Do
Review №129

I recently had the pleasure of living at this Hanover location with my girlfriend. I have to say, my experience there was excellent, and we would love to move back if we ever return to Houston Texas.First of all, the complex itself was fantastic. The grounds were well-maintained and always looked beautiful. The units were spacious, clean, and well-equipped with modern amenities. Any time there was an issue or maintenance request, the staff responded quickly and efficiently to resolve the problem.But what really set this apartment complex apart was the level of customer service provided by Eneida and the other staff members. From the moment I first toured the complex to the day I moved out, Eneida was always friendly, approachable, and eager to help. She was always available to answer any questions I had, and she went out of her way to make sure that I felt comfortable and at home.One thing that really impressed me about Eneida was her attention to detail. She always made sure that everything was in order and that the complex ran smoothly. She was highly organized and always had a positive attitude, even when dealing with challenging situations.Overall, I would highly recommend Hanover Parkview to anyone looking for a great place to live, and I have to give a special shout-out to Eneida for being such an outstanding employee. Her dedication to providing excellent customer service truly made a difference in my experience as a resident.

Ar
Review №130

My tour with Sonia was beyond amazing! She was so kind and helpful. She made both my husband and I feel comfortable and warm. I definitely recommend leasing with her.

Th
Review №131

Jasmine is the one and only!! Seriously she is awesome. We showed up shortly before closing without an appointment and she gave us a first rate tour of the property (which was gorgeous)! Come see Jasmine the One and Only to get a fantastic tour of the beautiful Hanover!

Va
Review №132

It was love at first sight when we entered the property. !!! We toured with Sonia who sold us with her beautiful smile and personality. She was very attentive and personable which made our decision easy. We move in next month and i can’t wait !!!!

Ja
Review №133

I’m three months into my lease and I’m really enjoying my time at Hanover Parkview. The building is always clean, no maintenance issues so far, and the entire team is attentive and professional. Shoutout to Eneida, always wicked helpful since my initial tour, especially when it comes to package deliveries

Om
Review №134

Steph was really nice and helpful when touring, we appreciate his efforts and the time he took even if it was almost office closing time. He was very friendly and answered all our questions.

jo
Review №135

Came in for in for a Tour was immediately greeted by all the staff. Make sure you ask for Enedina she was my tour guide she was very professional and wonderful. Will definitely consider calling it my new home !

Ca
Review №136

Regina was our tour guide and she went above & beyond with touring the property. She was very knowledgeable about the amenities and recommended the best of floor plans for our needs . Overall it was a beautiful property if you’re looking to live within the montrose area.

Ma
Review №137

Joseph was great, he had answers for every question I had and he was very honest about everything. My tour was quick but very informative! I would definitely recommend Joseph for a tour.

Ga
Review №138

Sonia toured me around the apartment complex and I immediately know that Hanover Parkview was the place for me. Sonia made the experience great for me and immediately made me feel at home. Not only was she helpful in making me feel immediately comfortable at Hanover Parkview, but the amenities and apartments exceeded my expectations. I have currently been living here for over a week and it was one of the best decisions I ever made!

Cr
Review №139

This property is absolutely stunning! The team here is always so helpful and friendly the moment you walk in the door. I can’t wait to see our pool. I love spending my workdays in the shared workspace downstairs. Best decision ever thank you so much Tiffany!

A
Review №140

Just toured with Regina and had a very great experience. Explained everything well and checked in with me at each point. Didn’t try to sell me on apartments I didn’t want. Great impresses of the staff at this property.

Ry
Review №141

5+ stars! Amazing! I have lived here for just over 5 months, and I must say that Hanover Parkview is amazing!I had checked out several other buildings inside the inner-loop, in Montrose, the Galeria, the Heights - and as soon as I stepped into Parkview, I knew here was where I wanted to be!It’s not just the exquisite modern finishings, or the homely feel, or the great location, it’s not just the exceptional service, it’s all of these things! The staff here has been super friendly and awesome from day 1, and 5 months in, they’re still the same exactly super friendly, super helpful awesome people that I met from day 1! Thank you Steph, Nate, Eneida, Nicole!!! & Sonia! (I hope I didn’t miss anyone out!)I really enjoy living here! And I highly recommend it!!!! 5+ stars!

ma
Review №142

Hanover parkview is a great place to live! The staff is always very helpful and welcoming. The people are so nice around here and I love the amenities, especially the swimming pool! It’s also great to have the Buffalo Bayou Park so close by!

Ch
Review №143

Laura is outstanding! She gave me a tour and within weeks I moved in. She’s very helpful and sweet. Highly recommend!

Ki
Review №144

Toured with a client of mine at this property, Jabari was my leasing consultant and he was amazing! Very knowledgeable and sold both me and my client on the location of this property! He fully disclosed construction and my client was super happy to hear that new foodie and shopping spots would be built walking distance from his new home. So much convenience it’s insane. Thank you again Jabari for your help and your kindness! Someone get this man a raise! Lol.

DV
Review №145

Entering this community already felt like home. Sonia showed me around the property and told me about all the great things coming to the area. She is one of the best leasing agents I have had thus far. If you consider this community ask for Sonia! 😃🙌🏽

Al
Review №146

Hanover Parkview is great. Only moving out because of a work relocation thats taking me out of Houston. Absolutely would rent again if I end up back in Houston. Staff is helpful and amenities are good and well-maintained.

Ch
Review №147

Wow! What a beautiful building! If I were in the market to move, Hanover Parkview would be my first and only choice. I recently visited the property with my friend and was blown away by the exceptional service and beautiful amenities. The professionalism was superb. I would happily call Hanover Parkview my home! Thank you Jereme for your exceptional service. I loved your energy!!!!!

Ke
Review №148

One word “Tiffany”My wife and I are relocating from Austin and recently toured the property and received the best service from Tiffany Lam. She really took her time showing the property and apartment to us and even recommended some local hot spots for us to enjoy while we were in town. We haven’t made a decision yet but this property is at the top of our list due to the outstanding service we received!

Re
Review №149

Hanover Parkview is really nice! The appliances are really nice and the place feels very clean. Everyone who works here is very friendly and remembered me by name. Kelley Lockaby was the person who helped me with my application and she has been super patience, kind, and helpful. Would recommend this place thus far.

Th
Review №150

Overall beautiful complex and staff were super helpful! Joseph took time to explain all my questions I might’ve had without hesitation. Super clean and well kept property.

Ta
Review №151

What isn’t there to say about Hanover parkview. The staff here is extremely exceptional and always greet you with a warm smile and hello every single morning! The dog friendly environment makes you feel like you are more than at home. I seriously love it. And i just want to highlight Kevin who is apart of the staff here, he has been the most kind person since ive lived here and has been the best as far as any help ive needed. Id stay here forever if i could! Amazing location and environment. Come and live here!!!!

Sy
Review №152

Nate was great when taking us on a tour of the apartments! He was very patient and even stayed late when we were being indecisive about which layout to choose from. Definitely would recommend him as your guide 👍🏼

Ke
Review №153

Incredible Tour! Sonia was very kind. Eneida, Nicole & Nate were also so welcoming. Very eager to move here and get this experience on a regular

Ta
Review №154

This place is AMAZING!! We have been with them since they opened. Big shout out to Regina , she goes above and beyond to help us , tenants feel valued and appreciated!

Be
Review №155

I came in yesterday to tour and I had an appointment with Jeremy, He was a leasing agent at the place I live now and his caring personality and attention to details makes me want to go where he is. The place I am at now has no customer service anymore. From the moment I walked unto the Hanover Parkview I was greeted not just by Jeremy but also by the assistant manager Kelly, they made me feel comfortable and showed me the beautiful building. I can not wait for my lease to finish and I can make the move. Thank you for the great experience you two gave.

Ry
Review №156

Recently started exploring local properties again and I’m so glad I stumbled upon this place! The building itself is gorgeous, great floor plans and is home to some of the best amenities I have seen in town! Thank you Eneida for being so sweet, you were extremely helpful. Keep up the great work Hanover!

Ty
Review №157

Great place to live…if you can handle construction noise all day Monday through Saturday. It is non stop and they are constantly blowing whistles, backing vehicles up, slamming materials, etc. The construction of the building across the space is going to go on for A FEW YEARS FOLLOWED BY ANOTHER PROPERTY EVEN CLOSER. BEWARE.Update: over the past 3 months the fire alarm for the entire building has gone off at least a dozen times for almost a half hour. It has happened before 7am and after 10pm. It happens so frequently the building doesn’t even send a courtesy email about it anymore. Trying to call the main office just gets you redirected to an off-site team who will “relay your message.” Those messages must have gotten lost because I’ve never heard back from them.

Sa
Review №158

Very beautiful complex overall and our experience touring the facility was excellent. All of our questions were addressed and our tour guide Nate was very knowledgeable about the property. Highly recommend taking a tour if you’re interested in living here!

Ra
Review №159

This place is beautiful! In a great upcoming area! But that’s not why I’m writing this review.. this reverie is for the exceptional customer service I received from the leasing agent Sonia!! She is beautiful inside and out and made the whole experience even better!

Ly
Review №160

Kelley has been an absolute pleasure to work with throughout the leasing process. She has been so patient and kind when answering my million questions. The entire team has provided me with excellent customer service, the apartments and amenities are beautiful and the location is prime. This building is truly a gem and I cannot wait to move into my new apartment!

SP
Review №161

Nate is absolutely wonderful, knowledgable, positive and helpful! Would hang out with him outside of showings, such a cool personality! He needs to represent all Hanover properties globally—fantastic experience thank you!

Ca
Review №162

Sonia was amazing and helped us find a perfect place. She made it a wonderful experience we are very excited to move into this beautiful property. Hanover is absolutely gorgeous!

Tu
Review №163

A very cozy and upscale luxury Mid-Rise to live in! The staff here are amazing and very helpful to make the move-in as easy as possible. Shout out to Sonia :) Place is beautiful and the amenities are better! If you are looking to move anywhere in Houston, this is the place! One of the best Hanover properties.

Sa
Review №164

So much better than my previous experiences in Houston with other management companies. Hanover meets and exceeds expectations; they treated us nicely when we moved in, and, when we moved out. As opposed to Greystar who only treats you nice as long as they’re getting something from you and then they don’t even follow through with their promises.5-stars for Hanover!!!

si
Review №165

Gloria was a great at making me feel at home and answer questions as she guided me around the property during my tour! Excellent service and beautiful property!

Ti
Review №166

Amazing property and tour with Laura! She listened to my must haves and was informative and knowledgeable about the property. I plan to lease here when my lease is up!

12
Review №167

I toured Hanover ParkView with Sonia & it was such a great experience. She was so kind and very knowledgeable about the area. Looking forward to finding the perfect home there with such an awesome staff!

Sy
Review №168

Nate was my tour guide and he was super helpful! The property was very nice and I love that you can rent out the movie theater and everything is next to open land and a park. Can’t wait for the retail spaces and restaurants to open!

Ta
Review №169

Gloria, was an excellent tour host I had an amazing tour she showed me everything and told me everything I needed to know about Hanover . I loved the experience.

Aj
Review №170

Having spent 2 years at another Hanover property in Houston I know firsthand that this company delivers on their promise of immaculate quality and top-notch customer service. Moving to Parkview reaffirms my conviction in this company. From the moment I walked in to the lobby I knew this was the place I wanted to call my next home. Eneida from the get go was affable and demonstrated genuine compassion in helping me find the right floor plan; I recall her saying that she wants me to love the plan and unit before committing. Super excited to join the Parkview and Autry Park community!

De
Review №171

Jazmine Johnson did a great job introducing the facility and touring us around. She has great skills and she was able to give us a great experience during the walkthrough and because of that we rented a unit on same day. I highly recommend asking for her in case you need to tour the facility

Ma
Review №172

Beware of the 5 star reviews. Majority of the reviews are either from people who have toured or work in the leasing office.1. Parking. Your guests will have to pay $7.70 for THREE HOURS. For the price point, this is absolutely ridiculous not to have a designated space for visitors. Management has communicated one time in regarding the pay parking and that was only to tell us the price of the meters. The residents didn’t get notice on the effective date of when the meters would actually start.Updated with recent email on guest parking:Starting January 2nd, our new parking payment system will be live, and wed like to outline the charges for guests and retail patrons.Here are the updated rates(subject to change):- 1 hour: Free- 2 hours: $3- 3 hours: $5- 4 hours: $10- Overnight: $202. Amenities. The clubhouse lacks a lot of privacy. The clubhouse is currently located in the leasing center and residents can seeyour entire event.The coworking space is a bit noisy from tours, package deliveries, etc..as this is located in the leasing center as well. The sky lounge lacks community wifi and no upstairs bathroom.3. Apts. In my opinion, I would not consider these apartments luxury. In majority of the apts, there are wooden blinds not solar shades, a manual thermostat, laminate wood floors. If you are someone who enjoys cooking, the stove isn’t the best. The fire alarms are very sensitive in the apts. You can hear every conversation in the hallway due to small gaps between the floor and door.4. Communication. Management communication isn’t the best. Any maintenance that goes on within the the property, we are always notified the day before or the day of. This does not give residents adequate time to make alternative plans especially for people who WFH.For 2,400 for a one bedroom, I would suggest spending money elsewhere.

Da
Review №173

Ive lived here for 2 months now and love it. The staff are fantastic and always happy to help, offer advice or just have a nice chat. Amenities are great too and its always kept clean. Look forward to more events

M
Review №174

Gorgeous apartments, unbeatable location, best customer service in town. Stephen gave me an extensive tour of the community and I fell in love. Amenities and services offered here will make you feel you’re living in a 5 star resort. Love it here!

Da
Review №175

I had the best experience touring with Gerard! This place is beautiful, quiet, and cozy. Looking forward to my time here!

An
Review №176

I absolutely love everything Hanover Parkview has to offer! Amenities and staff are superb not to mention the location. One of the exceptional staff members, Eneida, was so helpful and kind. I truly appreciated her expertise!

Ju
Review №177

Joseph Aveiga was a great guide for our tour of Hanover Parkview. His customer service was exceptional.

Li
Review №178

This used to be a 5 star building but unfortunately I could not recommend this building in good conscience to anyone who plans on having a guest. All guests must pay for parking now and it is horribly unacceptable. Other than that the building is beautiful, however I believe it is overpriced compared to other buildings in the area.

Th
Review №179

Truly a magical place. We had the pleasure of working with the Hanover Parkview. As we brought them our Plants & Prosecco Event from The Plant Project Houston. It is a beautiful property and the staff is even more amazing. The resident are treated like family and we cant wait to visit again. Love Love Love Hanover Parkview! Thanks for having us.

Ca
Review №180

Tiffany did an amazing job making sure our group was taken care of during our event. Rolan, the Maintenance Supervisor, made sure everything was in tip top shape! Thank you for the incredible service.

El
Review №181

The property has the feel of a 5 star hotel and the staff matches it. I toured with Eneida and she was very helpful and patient in finding the perfect apartment. I can’t wait to move in and call this place home.

St
Review №182

NOISE!!!Great property. Great staff! Honestly i really like them. But the development company has completely dropped the ball here, and is putting pressure on the staff to cover up their bungle that is this construction project.The only problem with living here is that living at the Hannover ParkView is akin to living in a perpetual construction site. Whether its traffic jams in the parking garage to dig holes in the ground, or non functional elevators, or grinding/jackhammering at 7 AM on pretty much every single weekday if not the weekend as well. The amount of construction projects going on around here makes me feel that we are more interested in meeting a deadline than allowing the residents the most basic need, which is a good nights rest…Now this property would be better if all of the retail spaces were open; coffee, ice cream, food etc…and i understand it takes work to get that done. But for the sake of the residents, i think a far better development strategy would have been one that delivered a property in an actual functional state, and not one that is “partially complete”. Especially in the case that the property is sold as a completed project at the time of leasing, which it is.I will be lucky to step foot in a completed retail space to buy a friggin ice cream cone before move out in November after living here for a year, but i certainly would have paid the price, regardless, many times over, by enduring the ever present disturbance of constant, and legitimately loud, noise.BANG BANG BANG RRRRAAAHHHHHHNNNNNNNNEEEMNGGGGGGGGG DUGGADUGGADUGGA PAH! PAH! PAH!….every morning nearly…Basically, i would not lease a space here unless you can be certain that the property is complete and all the construction in the immediate area is done…not for the price of a decently sized mortgage I wouldnt, again.

Ev
Review №183

Seriously blow away at the level of professionalism and how smoothly this process went at Hanover Parkview; I have Jazmine to thank for that! The property is stunning, I havent seen anything like this in Houston yet. The property literally looks like a boutique hotel, we hadnt even got to view the units yet and I was already impressed by all of the amenities. Jazmine was so informative and thorough and really took her time to educate us on all the property had to offer! We are so excited to call this our new home soon!

Kr
Review №184

Toured the property and this place is gorgeous. Love the amenities and great customer service! Laura was super informative and super sweet!!! I’m looking forward to living here!

Wi
Review №185

The place is beautiful and brand new. Though partially under construction, the staff has been very helpful and accommodating. Tiffany helped me find a great unit and Kelley has been great following up and whole the process. Happy to be here.

Ga
Review №186

Steph was such a knowledgeable and thoughtful your guide. He really had me personally in mind with his questions and what he made sure to show. Look forward to being a resident

Ch
Review №187

Very impressed with the staff here. Tiffany is always willing to help and address any concerns we have. Again and again, they are always going above and beyond.

Ra
Review №188

Hanover Parkview is a great place to live. Everywhere is kept emaculate and the staff are all super friendly and helpful. Cant wait for all the bars and restaurants to get here as well!

Mi
Review №189

Good luck if you are on the lower levels( 3).Im forced out my house as early as 10am (even though I work from home) because you can hear them digging into concrete under you. Also don’t worry about telling the lease office, they’ll ignore you. The right to quiet, peaceable enjoyment is violated here. Not worth it

Na
Review №190

This property is absolutely beautiful. I toured the property with Sonia and she was so charismatic and kind that I wanted to move in immediately. All of the amenities were great, can’t wait for the pool to be finished. #SoniaIsAmazing

St
Review №191

The staff makes this already beautiful property that much better. They were quick and helpful, with kudos to Tiffany Lam for going out of her way to show me how the property is going to transform the area. 10/10 would recommend.

ma
Review №192

Great staff. Eneida was great with answering all my question and also gave me a fine tour. She was great with responding emails and answering questions. Nevertheless, great staff, exquisite apartments, and top of the line rooms.

Mu
Review №193

I loved the whole vibe here. Quite, clean, excellent on-site amenities and the apartment I viewed was great for what I was looking for. @Nate did a great job explaining everything and all the distinguishing features and advantages of living here. Thank you!

Lo
Review №194

I toured this property with Nate and he was a class act. The property itself is extremely beautiful and the staff are wonderful. I’ll recommend Nate as a first choice to anyone looking to view Hanover Parkview.

Al
Review №195

This property is run by an amazing team. One of the leasing agents named Sonia is an All Star! Made me feel welcomed and on top of that her energy just made the visit a 10/10.

Ki
Review №196

Love this Hanover location. They have great amenities and great staff! Mitchell is always super helpful.

Al
Review №197

Took a tour with Mitchell and he was absolutely great! I love the location of this building being right by the bayou and close to downtown area!

Me
Review №198

Eneida did a great job helping us find us our new home. She was very patient with us and took her time to make sure we found what we wanted!

jo
Review №199

This machine hasnt stopped making noise since 8:00 a.m. As far as I am aware, no sound louder than 45 decibels can be tolerated for longer than three minutes in a household context. Im not sure how the management team is going to explain this.

Information
33 Photos
199 Comments
4.8 Rating
  • Address:3737 Cogdell St, Houston, TX 77019, United States
  • Site:https://www.hanoverparkview.com/?switch_cls%5Bid%5D=64863
  • Phone:+1 855-677-0750
Categories
  • Apartment rental agency
Working hours
  • Monday:9 AM–6 PM
  • Tuesday:9 AM–6 PM
  • Wednesday:9 AM–6 PM
  • Thursday:9 AM–6 PM
  • Friday:9 AM–6 PM
  • Saturday:10 AM–5 PM
  • Sunday:12–5 PM
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Elevator:Yes
  • Fitness centre:Yes
  • Pets welcome:Yes
  • Swimming pool:Yes
Parking
  • On-site parking:Yes
Pets
  • Dogs allowed:Yes
Similar organizations