Marquis on Pin Oak

I have been living here for almost half a year, and so far, everything has been great! The staff at the leasing office are nice and friendly, and the maintenance service is efficient. I love my new home here!

Living in this community has been a fantastic experience! The neighborhood is safe, well-maintained, and provides a peaceful atmosphere. One of the standout aspects has been the exceptional support from Leslie. She is incredibly helpful and responsive, making everything—from the move-in process to any questions or concerns—so much easier to navigate. Knowing that I can rely on her for prompt assistance has truly enhanced my living experience.

I have thoroughly enjoyed my time at Marquis on Pin Oak. Jourdan from the leasing office made the move in process so smooth and she was available to answer all my questions. The apartment is in a great location, with easy access to the highway. The maintenance team is prompt to respond to requests. The leasing office communicates well via email and they are always hosting fun events for the apartment community. Highly recommend!

Ive lived here about 8 years and am happy with the complex and current management as a whole. They do their very best to be responsive to requests - maintenance, property upkeep and social/co-existing issues. It takes a lot of work to maintain the property, especially as it ages, and the maintenance crew does a very good job. I appreciate the added gate security over the last couple years as well. There is definitely a core of long-term residents who care about the property, and it has a friendly feel with people, kids and four-leggeds.

Why does this community only have a rating of 4.3? I feel it should be at least 4.8 or even 4.9! If youre looking for a place that makes you feel at ease and safe, this is definitely the one. The agents at the leasing office, under the leadership of Manager Grey and Manager Green, are efficient and helpful. The maintenance team is extremely efficient; once, they even came at 10 p.m. to restore my electricity. With 24-hour access control, surveillance cameras (I dont think these invade privacy; on the contrary, I believe they effectively prevent crime!), and responsible security guards, this community is incredibly safe! Such security measures are top-notch in all of Houston and even Texas!The community also has a huge parking garage (many communities dont have garages). I just left this place and really didnt want to go. I cleaned the apartment before leaving and got my full deposit back. Such honest and trustworthy leasing offices are very rare. You should know that many leasing offices will find all sorts of bizarre reasons to deduct your deposit. When the hurricane hit, the communitys power was quickly restored. Manager Grey led the maintenance team, sweating profusely to clear trash and fallen trees.Additionally, the location of this community is excellent. Its not too close to noisy commercial areas, but its still very close to Kroger, HEB, COSTCO, and Randalls, and there are many schools nearby.Ah, finally, please allow me to say that the ladies at the leasing office are absolute beauties.

Ive lived her since 2016. This complex is wonderful! The management team treats you like a customer, not a tenant, and they are constantly improving the property, which is wonderful. The maintenance crew is punctual and kind - top-notch. Best pool in Houston. Excellent floor plans. Best deal inside the loop!

I had a great experience working with Jourdan on both my initial lease back in December and my unit transfer. She was very kind and accommodating, she answered all my questions and was on top of everything. I have enjoyed my experience so far at these apartments, reasonable prices for the unit sizes.

Marquis is a great place to live. It’s always clean, making you feel comfortable the moment you walk in. Safety is a top priority, and you’ll definitely feel secure here there’s always a security guard in the front taking note of who’s entering and leaving the apartment they take down every visitor’s information after certain hours. The management team is friendly and super helpful, always ready to answer any questions you have. As for maintenance, they’re quick and efficient—any repairs are handled fast and done right the first time. Overall, it’s a well-run complex where you can enjoy a worry-free living experience.

I love living in this place! Leslie, who works at the office, is so kind and always does everything to help us. She is great! And the building is clean, organized and I recommend.

I want to thank Diana for her time, patience, and professionalism today. She took her time to show up the beautiful property and amenities as well as show me the available floor plans that align with my needs. She answered questions and set my mind at ease. It felt more like two friends walking and catching up. I look forward to working with her to set things up. You’re awesome Diana!

Ive lived at this complex for 2yrs and have recently renewed for another 2. Every agent Ive spoken to over the years have been wonderful and Jourdan helped us make our switch to a different unit very easy! I love how safe the complex feels no matter the time of night and maintenance requests are always delt with promptly. Def recommend this complex to anyone!

Ive seen a lot of reviews about the location and price which, lets be clear, truly are one of the best weve found inside the loop BY FAR. But whats really been the driving force about Marquis on Pin Oak is the team here. Hands down. No question about it. As someone who has worked closely with apartments and managements in a recent job, believe me when I say these guys are beyond amazing. After our electricity was turned on following Beryl, not an hour went by that I didnt see MULTIPLE staff (leasing and maintenance alike) on the go, emails never went unanswered, all concerns addressed. Along with everything they mustve been juggling behind the scenes, the leasing and maintenance team managed to still treat the tenants as individuals. Three weeks after Beryl, our fridge still couldnt hold an appropriate temperature, so after worrying how the issue would be received amongst the mountains of their already hefty workload, I submitted a request out of desperation. When I tell you I not only got an email back almost IMMEDIATELY, I had a maintenance team member in my apartment just as fast, and a new fridge ASAP. I was so thankful I got emotional.I imagine its easy to see an email about a request after seeing so many (let alone following a natural disaster), and treat it as just words on a screen and a box to check off, but I genuinely felt like they took it serious.Grey Lemus, the community manager, always waves hi when I see him - wether Im walking to my car or walking my dog!Every time I have gone into the front office, I really am greeted with warmth and professionalism (which sounds cheesy, I freaking know but its so real here!).The front staff has ALWAYS made me feel welcome and heard when I go in there.The small monthly get togethers are so fun and casual and I LOVE IT HERE! My favorite was the popcorn bar they hosted where the members popped fresh pop corn, had candy additions and popcorn flavoring too to make your own customizable popcorn!TLDR; This is the first complex we have renewed at, and for good reason. Great leasing staff, maintenance staff, one of the best Ive ever come across by far.

Weve lived here for nearly eight years. In that time, weve always received excellent customer service from Gray (property manager). Additionally, the maintenance team does a great job at maintaining the property and always responds quickly to our service requests. They all seem to take pride in their work and the condition of the property. Overall weve had a great experience and have recommended it to others. And you cant beat the location!

Safety is our #1 priority and Marquis does a great job on making sure their residents are safe. There is usually somebody on duty at the front gate & we get emails if theres anything suspicious going on, which is a major plus.

Jourdan Green was amazing!!! She took her time to explain everything to me and she also gave me a tour which was amazing as well… I’m definitely considering moving there!!! Thanks Jourdan!!!!

Its been close to 10 years now. We have loved living in these apartments. The experience has gotten better with the current managment. The staff is kind, always available when needed. The maintenance team takes care of work orders in time with speed and efficiency. Overall property is maintained well. And we just renewed.

Although I did not end up leasing with Marquis on Pin Oak, I was impressed with their quality of customer service while touring! I originally worked with Diana in a virtual tour, and she was always very helpful and responded quickly to emails as well. I visited the community unplanned a few days later, with no appointment, and Gray was extremely helpful! I was able to tour the apartments in person. The grounds are well-kept, and it is nice that they have a gate guard! If I ever need to move from the place I did choose, Marquis will be on my list for sure.

They leave the office unattended. Ive been trying to figure out why Im paying almost $80 for sewage. Management gave me the number of the third party utility company and told me to figure it out myself. Well, the utility company never got back to me on that. So now Im stuck paying for an overpriced service with no way to figure out how to fix it.

I hadnt rented from Marquis at Pin Oak yet, but I do like the property and property management. I really do like this property, it clean, very well maintained, and the office staff is wonderful. They have great attitudes, very knowledgeable about their property, very accomdating and kind. They strive to meet all of your needs. Jourdan Green is the one of the staff members that i have been working with, and she has mad me feel very welcomed, she is so kind, very knowledgeable of the property. so patient, just a lovely person to show you around the community. I will definitely make this place my home in the very very soon.

Diana in Leasing is very professional and sincere. She will answer all of your questions and provide you with all of the information you need in order to apply.

We’ve been tenants here for over 7.5 years. Finally getting ready to move into our first home.We’ve witnessed Harvey, Covid, and the Winter Freeze. Looking back, we were pretty fortunate to be here. The leasing office kept everyone informed and seemed to care for their residents.The maintenance team is outstanding.The pool area and the property grounds reflect that. The pool is cristal clear. I enjoyed the lap pool even during the winter when it’s heated.We have transferred a few times into different units over the years and the leasing office was very accommodating each time.I enjoyed being so close to everything. Home Depot right across the gate for those projects that require 5 subsequent visits. HEB, Walmart, Kroger, Central Market, Costco, Whole Foods, you name it, all 10 minutes away.The neighborhood is very safe in my opinion. There were definitely several times I’ve seen car wheels stolen and bicycles but the property management really stepped up over the years to curb that and created locked bike racks, access gate restrictions with community security guards and gates that are actually kept locked at all times.Thank you to Gray and the entire team, we will always have fond memories of our time here.

I recently had the opportunity to tour this property. Although they seemed to be busy in the office, Paige took time and did not make us feel rushed. She was extremely helpful and took time to answer our questions. The property has a nice charm, the floor plan we viewed was spacious, and the amenities are very nice, especially the pool!

Best apartment renting experience ever had. Alexis is so professional and patient. Showed me six different apartments. Helped me find a perfect one. They wrote a handwriting welcome card to me. Response so quickly as long as you have a problem.

I recently renewed my lease here for my 3rd year and I love it. Staff is very professional and Paige is very understanding and works with you! The property manager attends to your needs and answers all questions you may have. Never had an issue in my apt that wasn’t taken care of that same day or the following day at the max. Its peaceful here and very well kept! By far the best place to live. Office and maintenance staff you guys do an amazing job and doesn’t go unnoticed! 👏🏼👏🏼

4848 Pin Oak Park is more than excellent, its the best in Unitied states! Id give it not just five stars, but a hundred if possible!! Ive lived in many apartments across the US, and this one offers the best value and service!!! One day my power went out at 10 PM, and when I called customer service, someone actually answered!!!! An electrician drove from another complex to fix it very quick!!!!! saving us from a night without electricity in Houstons summer!!!!!! Thanks to the Pin Oak Park service team, I truly feel at home here. Additionally, the community is very safe with 24-hour controlled access, and the security staff is very responsible. The garbage collection is very prompt. The leasing office staff are very friendly.

An affordable, safe, quiet, reliable place to live. Maintenance is always ready to fix anything, and office staff is really accommodating to resident needs. The grounds are well kept and I never have to worry about parking. There’s also security guards on duty to check in cars, and I appreciate how quiet it is. Another plus is that it’s pet friendly and this complex is tucked away from the busy streets. Highly recommend!

This place has A LOT OF INTEGRITY!! I wasn’t able to secure a unit due to an illegal eviction on my name but I want to say that Jordan was amazing to work with and Gray the office manager was so helpful. We applied in Feb and again recently and no luck BUT…. I must say that the property is dope! You get a heated lap pool, full updated gym, nice parking garage and amazing customer service! This place was amazing and the customer service is superb! If you apply and are denied, they actually cut a check and do their part. ASK FOR JORDAN!!! She is amazing to work with! Gray seems to be an honest and fair man and does his job more than well! I would recommend this property time and time again!!! Thank Yal for the tour and Yal time!

I just started living here but have been impressed with the Marquis on Pin Oak. I have primarily been in contact with Jourdan, but her and the staff have been amazing and always quick to respond to your needs. Maintenance is also on top of any issues you have. The complex as a whole is kept very clean (especially the pool). Highly recommend living here!

I have lived at the Marquis on Pin Oak Park community for 10 years and its been a great home for me and a very pleasant experience overall. The maintenance in the community is top-notch and they get any issues taken care of within a day, usually. Theres ample parking in the community so one never needs to worry about finding a spot. I lived in a one bedroom apartment unit and the floor plan is quite spacious with ample storage space. Community amenities like the gym are great with cardio, weights and resistance training equipment. Gray Lemus, the Community Director, is very hospitable and makes it a pleasant experience interacting with the leasing office. I moved out recently since I was relocating to another state and Gray made the entire process seamless. The location is great and within a 5-20 minute radius, youre able to get to downtown, Galleria, The Heights, River Oaks and Rice University. I would highly recommend this community.

So far we’re loving it here. Clean, quiet, and very safe. CWS cares about making this community a pleasant place to live. Facilities and amenities are well maintained, and the maintenance team is efficient. Jourdan, our leasing agent, is a gem of a human and took really good care of us. She is thorough and detail oriented, she made the entire process easy and seamless.

Diana was the most helpful leasing agent I’ve ever encountered. I came to visit months before my move out date. Most apartments would tell me to come back closer to the date, but not Diana. She checked in on me and answered every single question imaginable.As for the apartments overall: I’ve been here for one month now. Amenities are great. Gym is smallish but there is a variety of equipment that all works! Spacious pool with BBQ pits and plenty of seating.Units have high ceilings and is very spacious for a single or duo tenants. I very rarely will hear my neighbors activities which is wonderful! Have not had issues with packages being stolen. Security guards at the front gate are helpful. Maintenance respect your time and privacy, HUGE bonus!In addition to this, I see the property manager walk around almost every day to make sure things are kept up with. I’m happy here.

This place is a place that I can feel home. Since the first day in the tour my husband and I was very happy. Diana was very receptive, very honestly, and patient with all our questions. We are living here for almost two months now and so far I have not a single complaint about here. The most important thing for me is how safe I feel here. The security is a priority in my opinion and they really work hard to keep the community safe.Other thing that is an excellent work is how staff keep the community inform about everything. We got some email about lost itens . They find it and they return to office and people are informed that they have it to be retuned.Apartment are huge, we are in a one bedroom with a study room. My friends when come here always say it looks a size of a house. For the price it is very affordable compared to a lot of places.The amenities are excellent. We have two big pools, one of them is with warm water , so even when it is not hot outside you still can enjoy a pool day. There is also a jacuzzi, dog park , and a fitness center.I always tell my husband that if keeps that way we will renew the contract for sure.I gave 5 stars but I could give more if it was possible.I also would like to thank you to the crew works here. The people that make sure the place is cleans , the security guards, and the staff in the office always there to help with any questions. Thank you for make this place so especial ❤️

My moving experience at Marquis at Pin Oak was exceptional, thanks to Jourdan Green. From the initial inquiry to the move-in day, Jourdans professionalism and efficiency stood out. She made the process seamless, addressing all my concerns and ensuring a smooth transition. Her dedication and positive attitude made me feel valued as a resident. Marquis at Pin Oak itself is impressive, with well-maintained facilities and excellent amenities. I highly recommend this community, especially with Jourdan Greens outstanding assistance. Thank you for making my move-in experience great!

I was a resident here for 2 years and just moved out recently. The only reason I moved out is because I needed a much bigger apartment than what was being offered here at the Marquis on Pin Oak Park. The 2 years I lived here were amazing. The office management, specifically the Community Director, Gray Lamus, and his team member, Paige Jones, are the best people I have ever seen at a housing community and I have lived at several different apartments over the past years. They always went above and beyond to take care of any concerns I had. The office actually cares about its residents and treats them like family. They always keep the residents up to date on everything that is going around at the community to ensure any improvement projects do not cause any inconvenience to the residents. The maintenance team is also top-notch. 99% of the time my maintenance requests were taken care of the same day and the remaining 1% were addressed within 24 hours. I would definitely recommend this housing to anyone as long as people like Paige, Diana, and Gray are there at least.

Literally the best apartment to live in Houston. Its my 3rd year with them and they are super awesome 👏

First of all, I will not receive any money or reward for this positive comment. ^_^Ive been a resident of 4848 Pin Oak Park for some time, and its been an absolute pleasure calling this place home. The difference here is palpable; youre not just a tenant, youre a valued customer.The management team, especially kind and helpful Paige Jones, demonstrate an unparalleled commitment to excellence. They genuinely care, treating residents like family and keeping us well-informed about community happenings. The leasing office is a magic place. You can even print some documents in it or packing your Christmas gifts. They also provide public computers and free snacks.The maintenance crew deserves a special mention for their punctuality and kindness. Theyre quick to respond, often resolving issues the same day or even same hour! This is a rarity.The security is top-notch, ensuring a safe environment! This community has 24-hour access control system. The security staffs are always responsible, especially a gentleman who always drive a large truck. He always stands near the gate and checks all the cars in. This is very responsible and he is definitely the ‘Patron Saint’ of this community.Also, the pool here is arguably the best in Houston – a perfect blend of luxury and relaxation. As for the apartments, they are thoughtfully designed with excellent floor plans, catering well to both single and duo occupants. One of the three poor is body-temperature poor, one is spar poor, and the other one is environment-temperature poor. The water is always clear and sanitized. You can enjoy swimming even in the winter! The gym is also well-equipped and not crowed at all.The high ceilings and spacious interiors provide a comfortable living experience Community events are a regular and enjoyable affair, fostering a sense of belonging among residents. Its also worth that the residents in the community are also kind. For example, they always keep their dogs in chain.In summary, Marquis on Pin Oak Park is more than just a housing complex; its a community that excels in every aspect, from management to amenities. Whether youre here for a year or more, its a place that feels like home. Highly recommend to anyone looking for quality living inside the loop.

By far the best experience I’ve had at an apartment complex!Fun community events, effective communication, and caring staff are just some of the features that distinguish Marquis on Pin Oak from other apartments. The Community Director (Gray) is quick to inform us of any maintenance projects, community activities, or policy changes that will affect our experience as residents. The leasing staff is also quick to address any concerns or resolve any issues.This is the first rental experience where I have had no doubt in my decision to renew my lease. I highly recommend this community!

I have lived here for a little over a year. First, a special shout-out to Diana, Page, Gray and the maintenance team and a big thank you! Youre the best! When my AC compressor needed replacing, they responded swiftly & provided a portable air conditioner overnight to keep me comfortable. I highly recommend this apartment for its excellent maintenance service, clean facilities, great pools (2), upgraded security, and caring personnel—a top-notch living experience.

Maintenance team best team I have ever endured Of all the locations I’ve ever lived, always on top of their a game always leaving information, Informing you what going on and what’s going to happen only one maintenance crew that I have had the pleasure of meeting is on the whole team Jorge is awesome. Now I know it takes more than one person to have a complete with functional equipment, everything working. Hopefully I’ll get to meet the rest of the crew. Jorge Always polite and patient and does not easily give up the best, hands-down

Love Marquis. Have been here for 3 years and the service is great and affordable. The people here are really kind and family friendly.update 7/14-i changed my mind as im moving out of here. i agree with alot of these posts in reference to trash and smells- break ins - and amenities are constantly being shut down for maintenance that takes foreeverrrrrrrrr. not worth it on that end.personally havent seeen much bugs , in my 3rd floor apt, but am constantly having to ask for maintenance due to electricity issues/ roof leaks/ fix heater/boiler room / ac sometimes shuts off for days .a personal thing i didnt like was patio rules, they did not allow curtains, lights to hang from any patio - so decor is a no go here.i give it 3 stars bc ive enjoyed living with kind neighbors and community overall .

Marquis on Pin Oak has been a wonderful home to me. Lived here for 3 yrs and going. The pool is amazing. Love seeing the lights on the pool lit up during the night. Really elevates it. Management is very helpful. Wonderful events. Has a nice neighborhood. Most of all, safety is very important.

This apartment complex has been so amazing to me. They are extremely accommodating and helpful when it comes to your apartment needs. I needed maintenance done, and the next day a very kind man, Mauricio, helped me with my issue. This complex is awesome and if you’re looking for a quiet and nice living space this is definitely the place.

I have loved living in these apartments for the past several years. Everything here is done efficiently. I never have to worry about the safety of myself or my belongings. The staff takes care of work orders and new community projects with speed and they handle kindly any concerns you may have. Beyond that the property is just beautiful. The rooms are spacious and perfectly formed. I have lived at many complexes, and this is by far the best.

I have lived here for 3 years, and in these years management has been consistent with the upkeep of the complex. The maintenance team are quick to respond to work orders and great helpful guys. One even grabbed a box I was taking to the dumpster and offered to throw it away for me. Management is great with keeping us informed on anything going on, and sends regular updates. Not to mention its a great location!

Definitely go see Jordan Green. When I first met Jordan, she was so nice and professional, and her customer service exceeded my expectations. Jordan not only answered all of my questions and gave me a tour of the complex. Jordan was very patient and followed up with me within 24 hours. Thank You!!

I recently transferred to a new apartment (nothing wrong with the old one-just needed more space! Honestly, all the apartments are super spacious.) Andrew was beyond helpful with the whole process and quick to return all my emails. I love the location and the amenities. The pool area is large and beautiful. Overall I have no complaints about the apartment complex. Maintenance is quick to resolve any issues and the security guard at the gate makes the complex feel safe. I definitely recommend the area!

A past resident of Marquis on Pin Oak let me know about this property when I started looking in March to move. I had the BEST experience touring and was amazed by how gorgeous the property was. The floorplans were extremely spacious, especially for our budget and being in the loop, and our guide Johnna was so helpful with all the questions I had. The stunning pool and high ceilings in certain floorplans were definitely a plus! When my move date ended up being pushed back several months, Johnna kept in touch, remembered us touring the first time, and which specific floorplan we wanted. Although she transferred properties by the time I was ready to tour again, I was able to meet with Diana who gave just as great service and was extremely helpful in answering new questions I had thought of. I applied the day I toured the second time because I knew that I couldnt find anywhere better suited to my taste and requirements in Houston. Gray and the front office team have been so helpful getting everything set up for my move in, and I cant wait to call Marquis on Pin Oak home in just one short month!

I just moved in a few weeks ago, but so far everything has been wonderful—way better than the places I’ve lived before! The maintenance team is the best and always offers to go the extra mile to make your home perfect for you. The community is peaceful and the grounds are clean. So far, I have nothing to complain about!

Kimberly R was so helpful with the moving in process. She found a unit perfect for me, offered the move-in special that was going on during that time, absolutely no problems with verifying my dog as an ESA, and answered any questions I had even after moving in. I lived here for a little over a year and always loved it and felt safe. I only moved because I purchased a house but if I was going to continue apartment living it would definitely of been there. There is a security guard through out the night, Blanca is the best. I always felt safe! Maintenance is quick and all very friendly. The community is awesome, other dog lovers like myself, families that go out for a stroll, and active individuals that go running around the complex. The gym is small but you can get a good work out in there, pool is nice and big, and there is a small dog park inside of the complex that was very convenient. There is also another bigger dog park outside of the complex that is walking distance or 5 min drive. Perfect location to go to west u, galleria, uptown, etc. Most importantly, they didn’t give me any issues when I was moving out like other complexes do.

I moved in the beginning of this year and I must say it has been the best overall experience. Everybody is very friendly, maintenance is very fast & efficient. The pool is gorgeous, and even has a grill. They have an on site gym, too. They are pet friendly, and really maintain the property. I love it here!

Love love love Marquis on Pin oak! From the maintenance staff to the Property Manager Mr.Gray! I have been living here for about 6 years! We suffered a change of management but thank goodness happy to see Mr. Gray back to our community! Love my apartment and definitely a big fan of the pool! My pup knows all his neighbors and walking distance to a dog park! Overall happy and again glad Mr.Gray back making Marquis on Pin Oak awesome!

Very friendly, thorough, and helpful staff. Property is mostly well kept and inviting.

Jourdan was my tour guide & she was really good. She was professional, knowledgeable & patient w/my concerns, questions. She did her best to accommodate my needs and even though I took a different route, major shout out to you Jourdan for all your help. Appreciate you.

I am living here for the past 2 years. Gray team is the best management and has best maintenance team. We celebrated earth day at our apartment on April 22. Management conducted a plants give away program to our residents. As a plant lover, I got 2 plants from them. 2 Plants are added to our family Garden. It looks so pretty at our patio. thank you so much to the team. Save the Nature!! Save the Planet!! HAPPY EARTH DAY!!!

Staying here from 2+ years great management, feels like home!

A true five star experience!I was assisted by Paige and she made the whole process a breeze! She was very professional and kind. This is my first time living on my own and I had A LOT of questions. Paige answered them all and made me feel at ease with this big decision. The office and the entire property was nice and clean. I love everything about this community from the staff to the location. I can’t wait to live here!

I recently toured Marquis on Pin Oak, Paige is amazing. She answered my many questions and made me feel comfortable. This s not my 1st rodeo ,looking for apartments, so I am NOT easily fooled. I am moving to be closer to work and did not want to go with the 1st place I toured however this may just be the place!!!

I have lived here going into the second year now and have been liking it so far. I like the amenities such as the pool area (which also includes a heat pool to use in the winter). Maintenance requests are always completed in a timely manner. I love the active communication between the leasing office and the resident whenever theres an event that happened.

May 2022-- I have decided to renew my lease. Amber is no longer here and there have been some positive improvements to the property. Gray, the previous property manager, has returned and Ive had a much more positive experience. Since his return, they have added a new secure bike storage area, painted all of the apartment unit railings, are painting the parking garage, and they have improved the landscaping.Update: Shortly after submitting this review I was contacted with an option to leave my lease without financial penalty.I lived here for 4.5 years and at that time gave this place a stellar 5-star review. I then moved away for a year and came back. Since living here for the last 5 months, I would only give it a 2-star rating. If moving wasnt much pain and expensive, Id move out of here. But, I stay because I already know the deficits and downfalls of the complex.Pros:1) Reasonably priced2) Easy access to 610/593) Smaller communityCons:While my experience may be unique, Ive heard from other neighbors who share their equal concern about the direction this place seems to be heading.Heres just a short list of reasons why.1) Jorge, head of maintenance, will mark your request as completed even though he hasnt done the actual work.2) Partly because of this, many of my maintenance requests required 3+ visits. My dryer took 4 months before they switched it with a new dryer that worked.3) You pay for security but get nothing on certain days when a specific person is working. On 3 different occasions, guests have entered without this person even acknowledging them. There was a time when we had LEGITIMATE security, but that person no longer works with the security company, a shame.4) One time, at least 4 burglaries (if not more) occurred in my building within a 2-3 week span DURING THE DAY!5) Ive heard Amber (property manager) tell maintenance to do the cheapest repair and that theyll deal with the issue every time it breaks. She wont acknowledge you if you come into the office. Staff members have left because of Ambers actions. If there is a problem or issue, you can guarantee she wont be there to address it. Shell come in late or be out of the office and have her staff deal with you. If/when you do get the opportunity to meet with her, you can expect robotic responses and/or legal jargon, nothing that demonstrates shes actively listening to your concerns.

Weve been living here for over seven years and have really enjoyed this community. We even moved to a bigger unit a few years back. The location is great and the complex has several great amenities, especially the pools. The dog run is a nice bonus, simple but great to have an area to let the dog run around and play. The apartment size vs price is a great bang for your buck, even considering how nice the units are and the proximity to downtown/Bellaire/Rice Village. We also really enjoy the staff. They are very friendly, remember our names, and are quick to resolve any issues that pop up.

I have been living here for almost four months and the experience has been exceptional. There are not enough words to express my gratitude to Andrew!! He was very helpful, professional, and patient during the whole process. The best leasing experience I’ve ever had! I’ve placed a few maintenance requests and they have all been addressed almost immediately. The maintenance team is very diligent, courteous and efficient.

Update: Since my last review I haven’t heard of any security issues. Also the management took some security measures to make sure that the residence is more secured. Pumping up my rating to 4 starsThe residents are amazing people but recently an increased number of security incidents have occurred, 2 break ins in the last 30 days, when I asked the management if they are taking any action to improve the security or if they have any recommendations that they can give me to improve my security they never replied.

We lived here for just over a year and really enjoyed it. Everyone was so helpful, maintenance was on point, and the complex/apartments felt clean and safe. So sad to find out Serena from leasing was leaving too! She was amazing.

I’ve lived here for about a year and plan to for at least another. Overall everything is okay. Not awesome but not terrible, hence my renewal. Covid shut down most amenities so that’s neither here nor there but their gym could use a major upgrade. I got a membership at a local gym since the gym here is so underwhelming. The dog park is okay, but there is an awesome dog park just a couple blocks away. The staff aren’t the friendliest but I just choose to limit my interactions with them. There are two exits however only one has worked since I’ve lived here which is a bit annoying. Again, nothing major wrong just a series of small things. Price point is okay for the area, here’s to hoping some upgrades come in 2021.

I just moved in and its great! Alexis was very helpful throughout the process and made the move during this pandemic a very easy transition. The apartment was in great condition and we loved the little wine glasses and welcome packet we received! Also, we had a few minor things that needed to be fixed and maintenance was able to fix it the next day of our request.

Marquis On Pin Oak is a great place to live! We have been here for 5 years and it is a beautiful complex that is nice to call home. It is gated with a security guard at night which means a safer complex, which is important to us. The manager of the property, Gray Lemus really listens and is very receptive to resident ideas. He keeps the property beautiful and updated. The staff is outstanding, so courteous and helpful at all times. Will go out of their way to get things done. Maintenance is prompt, friendly and takes care of all needs.Love the beautiful resort pool, heated lap pool and hot tub. Some of the resident activities we love include wine tasting , pizza nights, Saturday morning breakfasts, and a weekly food truck for a great treat.Location is everything........and you cant get any better than 59 at 610, so convenient to everywhere.

I have not moved out yet so Im unsure how that process will turn out but so far I have very much enjoyed living here! Im in a 2 bedroom and it is very spacious. The washer/dryer & the kitchen utilities work great. I have had two maintenance request (for very small things) and the maintenance team came to my apartment within the hour if not the very next morning (when I requested at night time). You can pay rent, file maintenance request, and see your lease all online. We are required to use a cable/internet company called Am3inc which I personally have had no problems with; its very cheap and has never not worked. I do see other apartments with dish & at&t so Im not sure how they did that..Only issues Ive had is the water has been cut off three times for all the apartments within five months. The longest cut off was for about 9 hours. The other issue is the parking can be very limited. Besides these things, it really is a lovely safe complex with great apartments!

Lived here for 2 years and just renewed for a 3rd year. The buildings are slightly older but you cant beat the bang-for-your-buck. They take security more serious than any other complex Ive lived in Houston, the maintenance team is always extremely quick to respond and very professional, and the office staff is very communicative with any construction or facility updates.

As a Realtor I can say that this is an exceptional property, just minutes from the Galleria and the River Oaks District. Easy access to freeways and many floor plans to choose from. Very friendly and professional staff and the Manager its just great. Its a property worth recommending to my clients.

Been here a few months now. Maintenance Staff is great. Andrew is wonderful. Location is good; apartments have character. However, live anywhere near the garage and youll be miserable. Too much noise/loud music/traffic/people under the influence at all hours (get a white noise machine; youll need it). Other cons are the numerous dogs; owners let their dogs (big and aggressive at times) off leash and too often do not pick up after their dogs. Insufficient security. Most tenants seem ok, but theres definitely a very bad component here. Property can be a hit or huge miss depending on where youre situated.

So I’m not one to post reviews but I absolutely had to in this case. Andrew was amazing, he made my move so much easier by being incredibly helpful and responsive to any questions or concerns that I had. I leased right after touring because of how I was treated and he was so fast that we even completed the whole process, with the keys in my hand, within a day! The community itself is very nicely kept, quiet, and safe, highly recommend it to anyone looking to move.

I love living here! Going on two years now and I think my husband and I will be renewing our lease once more. Its a quiet, safe complex close to everything. We were high and dry during Harvey and didnt even loose power. Our building had a power outage a couple of months ago due to a mistake by AT&T and the management office did an excellent job at tending to us and reimbursing us for our expenses. Vehicle gates sometimes dont work but there is always a security guard in the evenings making sure only residents enter and visitors check in. You can choose between Xfinity and AT&T as your service providers. Management is strict about balcony decorations among other things which is a plus since it helps the complex look clean and tidy. Maintenance requests are completed within 24 hours. Pool is amazing by the way!

Great apartments with many different floor plans. For the money and location, it is hard to beat around the city. Maintenance and employees have been very, very kind to us. Kimberly, in particular, has been tremendous in all areas of help. Very quick to respond and makes sure that we are always satisfied. Would definitely recommend.

It was a very good experience.

We moved to this community after Harvey.Pros: clean, tranquil despite being close to high traffic 610 and 59, and maintenance is responsive. Great floor plans!! The office staff is friendly and extremely helpful. There was an issue with carpet replacement when I moved out, and I was very angry but they worked with me calmly and fairly when I disputed the issue with proof (was not our fault). I think this is the event that made me want to write this review because I appreciate that they were fair.The office cookies are addicting! I really want the recipe.Awesome pool and community food trucks every Thursday night.There is always parking if you are willing to walk to the garage. But there are issues with parking which brings to cons...Cons: Parking in front of building 15 and the mailbox area should be redrawn to accommodate bigger trucks and to avoid cars blocking in each other. Ive had to get in my car from the passenger side a few times if a truck parked next to me. Lucky for us the garage is right across the parking lot so we have the choice to park there, too.The big trash is also by the garage and I had a problem once where someone from the top garage threw a can of soda without looking and it smacked me in the head as I was walking towards building 15. It was a freak accident but people should be careful walking around there. Sometimes folks just throw trash from the upper floors without looking. Yikes.I think this area is the best price for the luxury and peace youll get. 5/5... we really enjoyed our home here. Building 15 is the best building to be in!

We spent three years at that apartment site. I was appalled when during the COVID-19 and we had to move, the very inhumane way they behaved. We had never missed a rent payment and always paid our bills there on time. They ask for a deposit that was to be refunded, and that never happened. My family and I would advise anyone moving out of that apartment complex, to be aware of the schemes they have to get more from you.

It was a decent apartment complex when I first moved in but over the 5 years that I lived there it has gone downhill. The security is nonexistent. My catalytic converter got cut off of my truck in their parking lot while parked in front of their one security camera and they said that since it was my vehicle, it was my problem. When the AC system stopped cooling entirely in the middle of summer, the lady in the front office told me I “wasn’t smart enough to understand AC units” and that it “is in perfect working order”. They tried to make me buy a filter for the fridge when it stopped working. When they finally did replace the filter, they ended up breaking the water dispenser and charging me for it. If you value, your safety, health, or money, find somewhere else to live. If you already signed a lease with them, it will be worth it to break the lease and run.

Awesome apartments! I’ve been here for 3 years and it’s been a great time. People are friendly and I enjoy meeting the dog walkers. The pool is amazing and the best out of all the other apartments. Also it doesn’t flood here. Hurricane Harvey did not effect us at all.

Quiet place to live with an active pool on the weekends. Maintenance staff is responsive.Would give a higher rating, however they raised my rent substantially two years in a row, and then when it came time to fill my apartment after having to leave due to my job, they could not fill the apartment and I was forced to pay the re-letting fee and 2 months rent.If the market dictates a rent increase 2 years in a row, it shouldnt take 2 months to fill. Something wrong with your formula, or you pushed different units knowing I was on the hook for this one.

I have lived in a lot of different apartment complexes over the past 8 years of my life. I can say without a doubt, Marquis on Pin Oak has been the worst experience for me.It’s such a shame because the apartment itself is great, but the way that this place is managed is abhorrent. Here is a list of a few of my grievances and reasons I will never subject myself to living here again:1) Packages of mine have gone missing. Multiple times. Not just packages that have been dropped at my apartment door but packages that have been delivered to the office.2) Maintenance men have come into my and my neighbors’ homes with out proper notice. When I called the property manager about this I was told “We have the right to enter your apartment at any time as long as we leave you a notice explaining why we were there.” No notice was left. No warning was given.3) Our upstairs neighbor had a leaking dishwasher which caused water to come pouring out of our ceiling. The water has since spread and clearly left marks on the ceiling in 3 rooms of our apartment. When asked what will be done, we were told it would be covered by paint. I had to insist that someone come check for mold before they even mentioned it as an option.4) We have had a dog for 2 years. When we moved here in September we made it very clear we had a dog. (I have since checked and verified that it was noted in our application.) We were told that our deposit would be included in the first set of payments we would pay upon move in day. Now, (5 MONTHS LATER) I received a notice on my door accusing me of having an “unauthorized pet” in my apartment. I was also told I owed $300 immediately for the pet deposit and an extra $20 a month for pet rent. We were under the impression that this was already paid, but now we are being told it never was.5) In exchange for writing a 5 star review, they waive one of their fees. This is literally the definition of bribery. I should have known their rating was over inflated as soon as I learned this.6) The office staff and management have done absolutely nothing to make us feel welcomed or wanted. Any time I mentioned any of these issues listed above, I am always met with apathy and unwillingness to help.I am beyond frustrated at my experience here but am unfortunately, obligated to live here until December.However, I hope that this review will expose what kind of place Marquis on Pin Oak is, and give potential residents reason to pause and do a bit more research before choosing to live here.

Zawar is an excellent help!!! He is thoughtful, well spoken, and friendly. He genuinely explained how Marquis on Pin Oak community is the best location in Houston and carefully walked me through the process so I was able to move in within 2 days!! This meant a lot to my family as we had already reserved an apartment prior to moving to Houston which ended up being in poor condition. The apartments are well kept and very spacious! This property is dog friendly and has the best swimming pool Ive ever seen!!! I highly recommend Marquis on Pin Oak Park. All the staff has been friendly and open to talking with me anytime. They have even assisted me in the business center as I was waiting for WIFI to be installed.This place ROCKS!!!

Ive been living here for 15 months now and while life in general has been good, the security seems totally off. In these 15 months, at-least 2 bikes were stolen (one from the 2nd floor!) and atleast 3 cars had all their tires stolen (that too from a garage). The security folks just seem to be saying hi and bye to the incoming and outgoing cars without checking for any credibility of who is coming and going.

When searching for an apartment, I explained all the things I expected or wanted in a place such as not going over budget, place for my dog to feel comfortable,something that I knew would be close to my job but also close to everywhere else I go. After going to look at the apartments , I received a good vibe from the apartments . I loved the apartments as soon as I left. The rep Was very helpful .He was very informative and answered every question that we asked. After making the decision to sign a lease I felt very good about it.

Almost 9 months living here and all the staff has been very nice and supportive. So sad that Serena left, but Lexi, Page, and Mr. Gray have been there in addressing all my concerns. Also the mantainance team are very hardworking and responsible. They take the time to explain you everything you want.

The unique loveliness of our floor plan makes me happy on a daily basis, and this apartment complexs quality of living experience is not something easily found elsewhere. Have lived in the 1/1 + Den with my husband since Dec 2013. Chose it because of the convenient location and combination of vaulted ceilings/scads of large windows. This apartment community is a great mix of active young professionals, quiet young families, and established retirees. The staff is friendly and attentive, with frequent social events involving free food and drinks. Were moving to a different state because of work or I would definitely renew our lease.

I toured with Zawar several weeks ago and instantly loved this property. At the time I toured I was trying to get out of my current lease and wasnt sure of my exact move-in date. zahar kept in touch with me and today found me the perfect apartment! He has been nothing but helpful throughout the process. As far as the property itself, I love the location, it is close to everything but also quiet. The pool is beautiful and I love that the lap pool is heated. I also have a big dog and it was a challenge finding a complex without weight restrictions so that is another plus. I will be moving in the end of this month and cant wait!

The amount of information needed to just visit this place is ridiculous. So much for safety, your guardsmen doesnt even know what buildings are what.

I am at Marquis on Pin Oak Park. I have lived here for a year and love the community and the staff. The maintenance team is great and the common areas are kept in good condition. It feels like home.

This isnt the right place, keep looking (2 year resident)In the ads this place looks great but that wasnt our experience. I will give you a few reasons why this place isnt a good place to live, especially for families.Safety - numerous home invasions and robberies, at one point they were happening every two weeks or so. They only slowed down because of the Pandemic because everyone was staying home. Even after the home invasions, there was only one security guard (one person they hired would always be sleeping during the nights). I had to purchase a gun.Filth #1 - There was a dead racoon in the unit above us for months (maintenance person told us) and because of its carcass we were getting hundreds of dead insects trickle down into the lighting fixtures in our kitchen. We asked to get this cleaned but the dead insects kept coming back. After a while, we just let it go because we knew we had to get out.Filth #2 - In the building breezeway we would often find trash all over the ground. One time there were chewed up chicken bones up and down the hallway. It stayed this way for 3 days before someone came to clean it. Pretty horrific sight to see, especially when you have guests coming over.Unleashed Pets - leashes on pets wasnt a requirement here. One time an unleashed large dog came charging at my wife and she fell and twisted her ankle. Also, not uncommon to find dog feces on the sidewalks.Parking - these parking spots are not made for normal sized American cars. My car ended up with more than 20 dings and scratches in the 2 years we lived here. It seems like they made the parking spots narrower to avoid investing in building a new garage to replace the shaky/creaky existing one. Also after 5-6pm, dont expect parking right in front of your place, everything is packed. You have to park on the top levels of the garage (no elevator). This is horrible if youre trying to carry groceries or if you have some sort of handicap.Location/Construction - Once again on paper the location is great (thats how we ended up here) but there is HEAVY construction happening on I-610 for the next 5-7 years and this made it a nightmare to get in and around the area.This review is mostly negative but its honest. The folks in the leasing office were nice but this apartment overall was just very poor. I would highly advise that you keep looking. I have rented many apartments in the Houston area and this place ranks at the very bottom for me.

Staff has been great with my move in and the speed with which it had to be accomplished. All my service requests have been taken care of quickly. Lovely grounds and peaceful at night. Love the new apartment and the amenities. Have had no issues getting set up after moving from California.

Wow, when I tell you that there is no better place to live then I mean there is no better place to live! I have friends that live here and they ABSOLUTELY LOVE IT. There property is always clean, the maintenance staff reacts timely, and most notably the office staff is magnificent! You absolutely cannot underestimate the significance of having great customer service, and that is exactly what those guys deliver. I’m so excited to be living here soon.

The Apartment complex is fairly nice, the apartments are a little run down.. for the price i would expect a little more.The security is TERRIBLE, we get an email every so often letting us know that there has been a break in! There is no security during the day but this is when most break ins take place. There are NO security cameras anywhere on the property.Three cars were Broken into this weekend,In August three apartments were broken intoIn July a Truck was broken intoIn June An apartment was broken intoIn April an apartment was broken intoso you get the picture..We had this email come out today - This was the summary:A report was made to the Houston Police Department that there were three vehicles broken into this weekend in our parking garage. As you can appreciate, no one can ensure your safety. Please remember that your security is your responsibility and that of the local law enforcement agencies. I like that we all pay in excess of $1200 per month but security is not part of their duty... PLEASE GET SOME CAMERAS SO THAT THIS DOESNT HAPPEN ON A MONTHLY BASIS.... we have all had enough of it now, there is a great feeling of unrest within the community!

My husband and I have been so happy with this complex so far! Zawar was efficient, helpful, and reliable through our signing up process.The apartment size, price, location, and set of amenities we were able to get was truly one-of-a-kind in this area. It feels like we got the best deal available! I know our favorite parts will be the pool, the nearby dog park, and meeting our neighbors at the free events they host. We are so thankful to have found this place!

I lived here for a year, but constant tire thefts and few break-ins over the year. Management not serious about it and security not present during night time is a big concern.

Most positive renting experience I’ve had! I appreciated how professional and patient but as well as friendly the staff was. Amber showed me a wide variety of floor plans that we looked over till I found the right one for me and provided me with all the information needed so that I felt confident with my decision. So glad to call this place my home soon!

So far, excellent service, very friendly staff and very helpful. My leasing process was extremely good, Zawar is awesome he has been carrying out my process and responds to emails quickly and stays on top of everything. The apartments themselves are great and the amenities (especially the pool) are of high quality. The apartment itself is also of great quality as well. Very excited to live here.

We moved to this community back in 2012, and it has been a great experience for me and my family. Even during Harvey, we had no flooding or power outage issues. The maintenance team is prompt and friendly. New management has done a great job as well!

For the location, floor layout and price it is unbeatable. I visited the property on April 7th and found it clean and well maintained. So far the leasing staff have been very helpful. I am moving from Calgary, Canada to Houston and due to unavoidable reasons, I had to postpone my lease start date from 9th May 2017 to 1st June 2017. I am so happy that I was allowed to hold on to the same unit for couple of weeks. I was told that they are getting Comcast soon. Overall I am happy to move into Marquis on Pin Oak.

Updated after living here for 13 months, 07/20. The apartment itself is a 4 star complex. Management and maintenance bring it down to two.If youre at risk during Covid, Id steer clear of this complex, because multiple people here have tested positive. Our amenities re-opened at the height of Houstons spike in cases, which doesnt make sense logically. When they re-opened the pool, it was with limited hours...so we have more people trying to fit in the same size space.Pros:-Close to Danny Jackson dog park, the dog park in the complex is small but maintained well. Dog poop stations are very consistently cleaned and re-stocked.-Our AC went out last week and they fixed it within 4 hours of getting the service request. Our utility bill is very affordable for this size apartment.-No pest issues while living here.-Valet trash is consistent.-It is very quiet when you cant hear your upstairs neighbor. I am a very, very light sleeper, and it is so silent here at night that I can hear mole crickets, owls, and use white noise apps to have *more* noise.-It allowed us to live here with an affordable deposit when I have had a bankruptcy in the last 2 years--it is very hard to find that.Cons:-The biggest con is that management doesnt take responsibility for anything done wrong. Very much generic, corporate responses of sorry youre not happy here instead of acknowledging the mistakes theyve made. Mistakes such as...-Maintenance came into our apartment without notice. Not even a phone call or text. Both dogs were out and could have run away. We brought this up, and they brushed it off. This apartment is near a highway (610), so if a dog got out of the complex...better hope they run the other way.-Our bathtub needed to be re-finished to prevent rusting, and they asked us to sign a waiver for the danger of the chemicals used and noted we would need to be out of the apartment for 8 hours after they did it. I find it hard to believe that theres no product available to be used that wouldnt require residents to sign a waiver for their health...-We live on the first floor and you can hear the person above you if theyre home. Not just faint chitter chatter, I can hear where my neighbor is in the apartment above me at all times.-We had a Democratic sign in our window for the primary and got a notice to take it down. Id be okay with that, if the policy were enforced equally to everyone, but it was not. We have neighbors with trash, litter boxes, cigarette butts, and window decorations in their windows and on their porches, and they have not been asked to take them down, though its grouped into the same section of the lease. UPDATE: Months later, and our neighbors have had signs up that break the same rule in the lease, yet theirs are allowed to remain up.-Our refrigerator has broken 3 times (doesnt dispense water), and maintenance came and fixed it and it broke again, so we gave up and bought a big Brita system to keep in the fridge. Our laundry door track crumbled into pieces and it was fixed, but not fixed to where it was usable. I ended up re-fixing it after maintenance fixed it. The fridge is now making a weird squealing noise, so maybe its just bad luck with a fridge about to die. (UPDATED: several months later, Im updating this review, and our fridge was never fixed...maintenance simply left a note that it seems to be working, to them. It makes a loud choking noise like the motor to the water pump is dying...approximately 30 times a day. I wish I was joking.)Room for improvement: eco friendly dog poop bags, more community events to meet your neighbors, a directory of current residents for security to be able to let in delivery drivers easier, keep letting deliveries go directly to our doors (keeps yall from having to sort/sign-in and out our packages and keeps us from having to come in/out of your office).

I was a resident for only a short time, couldnt stay due to the rudeness of the manager, Grey, and the conditions of the apartment complex. There was flooding in the parking lot every time it rained and not enough parking spots for the amount of people living here. Hated having to walk an extra 5 minutes to get to my apartment after my long commute. Also the pool was often closed and unavailable.When up for renewal, I asked to be renewed at the same rate the website was advertising for an identical apartment ($175 less per month than the renewal rate, and $100 more than my old rate) and the Greys response was Lots of people move in and out. Renewal prices are not the same as new customer prices. Awesome, thanks Grey. Im happy to have moved out and I do not recommend this place for anyone else. There are better places for the price, including *across the street* for IDENTICAL APARTMENTS THAT ARE CHEAPER at the Village at Bellaire.

DONT MOVE HERE! The community itself is good but not the people who run it. All they want is to squeeze you dry. We stayed here for almost three years, our rent raised $300. All units share water bills, we (2 people) paid $50 each month and didnt know our usage.When we decided to move out, all problems came.we received the final bill said we own $705!( $463 carpet replacement and $190 damage charge)We cleaned the entire apartment for 2 days! Weve vacuumed and washed carpet every 2 weeks since we moved in. So we called in and asked if they have the details of these charges, all we got was a bunch of BS saying they change carpet every 5 years and the damage charge is due to smell after they lift up the carpet. when we questioned the price of replacement charge, they did not explain anything and told us the carpet was new when we moved in which is not true because we just happened to ask the office lady if the carpet is new the day before we moved in. and guess what, she said NO.Then we asked about the non-refundable deposit. There are two types of deposits. The first one is refundable which is around $150. The other one is non-refundable which is $262. NO ONE explained to us about the difference when we signed contract. When I saw the final bill, there is no deposit at all in my account. I called them and they said that non-refundable deposit is for 3rd company co-sign for us to move in, and I paid 262 to avoid that 150. It doesnt make any sense. why should I pay more money to avoid the less. I did some research for that non-refundable deposit. Its called surety deposit and usually its only 10-40% of refundable deposit. I have no idea which third company they are working with and they charge almost 100% more that refundable deposit.There are some other things make me so uncomfortable when I stayed there. March this year, a white sedan was driving widely, burning tires and making a lot noise in the garage in the middle of night! It’s really annoying and make me feel insecure, not only my vehicles but people who was in garage! I went out and checked in the garage. The garage smells burning and lots tire marks on the ground. ITS almost 12:00AM and people were sleeping when its happened. I emailed the office right away, and here is what they said. if you are able to get a picture of the vehicle license plate should this happen in the future we will be able to take the necessary disciplinary actions. Sound like they tried to make me the security of the garage! I suggested them to install the cameras around property and garage, and they never responded anything about that. I guess its too much money to pay for that. Also, the front gate always broke, but one of the security lady is really professional and nice, and I gave credit for that lady, not the complex.People always drink and smoke in the pool area. One day, someone brought the dog into the pool area when me and my gf were in the pool, so we left right away. We have dog, and we know its not OK to bring the dog to the pool area. If you have a dog and you will know, when you walk your dog around the complex, you always can smell weed in some of the hall ways.I really hope you can make sure such things will not happen again! If you guys put cameras in the garage will be better, and will find out the aggressive driver!If you dont want harassment or endless troubles when you move out, STAY AWAY.

I have lived here three different times during my stint here in Houston. That in itself should say enough. Best pool in Houston hands down. You cant beat the price for the size and quality of the units and being inside the loop. Great location and easy to get everywhere. Staff has always been good to me and maintenance always responded in a timely manor.

I lived here a year ago. This apartment was literally almost perfect. There was so much parking available in the garage. Super responsive maintenance. Super friendly office staff. My unit was PRISTINE upon move-in. The carpet was so well-cleaned that it was super soft. The tiles in the bathroom were clean and beautiful. Had an ant issue; told maintenance once and they caulked the gap they were entering from and never saw another ant after that. Valet trash. Pretty community. GREAT security! She doesn’t let just anyone in the gate; that’s how you know you’re safe. This place was so comfortable and SO CLEAN OMG. If you can afford it, LIVE HERE. It’s so worth it. The only reason I left was to move in with someone else. Even after I moved out, they were so kind to me. For example, they said I was given two keys, but I told them I was only given one, and they didn’t question it. They didn’t charge me anything extra upon move-out. Don’t believe any of the negative comments. This is the best place to live; I would totally move back here in a heartbeat if I could.

Location is quite perfect. This is a doggy complex, lots of wagging tails. The Management is really nice. 4 out of 5 stars because of couple things, valet trash concept is not the best... The valet trash can is very big and needs to be brought inside the house during the day, personally, i do not like big trash cans sitting inside my house. Recycling on your own is not very doable, since the recycling bins are kept only in one corner of the property, too bad if you live on the opposite corner. Overall, still a pleasant place to live!

I have lived here for a little over a year, and I really love it. The location is perfect for me, since I commute Downtown daily. I can usually make it there in 15 minutes. I have met some of my neighbors and they are friendly, but most of the people I know I have met out at the pool. So far things have been quiet, which is a relief compared to my previous place where a giant lived above me.

Marquis on Pin Oak Park is a nice, well maintained property with a very considerate and responsive management team led by Grey. The maintenance team is the best! The location inside the loop makes it convenient to many top flight shopping and restaurant destinations.

Excellent maintenance of the units and the property in general. My requests are fulfilled in a timely and professional manner. (and they left me some cookies). Thank you, Mr Alvarez !

I am not a resident as of now. I came to inquire about layouts / availability & was impressed with Kimberly’s attentive customer service. Overall great experience having her as a guide. She did a great job on explaining differences in layouts and did not hesitate to give my boyfriend & I a tour of the complex. Great first impression.

I am very happy with my apt complex. I had just buried my mom 2 mos prior to Hurricane Harvey and definitely did not expect to have lost ALL of my entire life because of the release of the Barker Reservoir; there was just no way to wrap my head around what was happening.CWS moved very quickly to get those of us affected at flooded communities situated albeit nullifying your lease, transferring to a sister property or just wait it out with a relative until properties were demolished and remodeled. I transferred and luckily 4mi from my job. Cody was SUPER helpful over the phone with my questions and compassionate of the situation; when I arrived to see the property and what was available, Linda was gracious enough to discuss my options and showed me a unit that was available for immediate move-in. I was hesitant to even give the unit a glance because it was less than 800sq ft, and I like space - plus I was losing 50sq ft - but I went ahead and checked it out. HOLY SMOKES, the layout was sensational- it really looks SO much bigger than my old apt. I have a much larger kitchen, a HUGE bathroom with double vanity AND I have a side-by-side fridge here; the patio is private and includes my own little yard! Seriously, what more could I ask for?Gray moved swiftly to address small issues on my move-in check list, and Oscar, the maintenance supervisor is courteous and very down-to-earth and super friendly. I have been thoroughly impressed beyond my wildest expectations of the property and the staff; I find it to be very quiet and - funny as it may seem being such a large complex - rather secluded. Cody, Zawar and Karla are all very professional and easy going individuals who are always eager to help out and address any concerns.Want to hear something cool? We have Food Truck Thursdays on property, lol; thats a pretty neat feature if ya ask me because then you can just walk to the truck(s) located near the leasing office.Other amenities? Full washer/dryer in unit, granite countertops, ceiling fans in both living room & bedroom, garden style tub and never ending supply of hot water for those perfect bubble baths, gorgeous swimming pool, great little gym, gourmet coffee bar and fresh baked cookies in the leasing office, valet trash pickup and the most awesome security gate lady on the planet!!! I cant not mention the security lady; she is awesome. She is at the gate starting at 6pm, and she will run out and stop you dead in your tracks from sneaking in lol; I super love her.I have now been here practically 2 yrs now and have no plans or ideas of moving either. The staff is fantastic - Katherine, Kimberly & Alexis are super sweet and courteous and always make sure your issues are addressed and resolved. Too bad Gray moved to another property but know the next mgr will be just as great! All in all, Id say for a single gal, I feel very secure, safe and totally at home here.

First ever apartment to rent, and I couldnt be happier! The complex is very well kept with a gorgeous pool. The apartments are very clean and comfy with up-to-date appliances and granite countertops in the kitchen. Im so happy with my choice.

I have resided here since 1999 and do recommend it to all. Our community is older but kept up well and the maintenance completes work in a relatively timely manner. Office staff is polite. The community is friendly, relatively safe, near 610, and 59, animal friendly and walking distance from a dog park. The pool area is tropical with bbq ovens available to use as you chose. Free wifi by the pool beneath the ceiling fans. The two pools are large and clean. There is also a hot tub,workout room, and parking garage if you so choose to use it. Just mention my name, love to meet you.

Great experience, seamless and so convenient. I was referred to Pin Oak from Rashal at the Marquis Downtown and everyone is friendly and knowledgeable. I did not feel rushed at all. Each rep took their time to show me different apartments and the process in detail. The place is beautiful with many amenities. I rented a placed the next day. I would recommend this place to everyone.

Moved in September 2020.As far as crime i know it’s hard to control, but here is my experience. Bought a new bike towards the end of January 2021 ($350 value) i locked it up in the parking garage bike area thinking it would be safe because the garage is lighted and looks relatively safe. I locked it up for the first time on a Wednesday night after using it and still saw it on Friday night when I got home from an dinner. On Sunday 1/31/21 i was going to bike ride with friends around noon and discovered the lock had been cut and my bike was gone. I called and emailed management, they told me there was no cameras in the garage that there was nothing they could do and just asked me to give them the police report number for their records.I tried posting this on the community wall as a warning to residents - for those that store their bikes in the same area and others that just happen to be in the parking garage alone at night to be careful. If there is a frequenting thief what’s to say they wouldn’t mug or harm someone in the garage alone? As a young female i would want to know what’s happening, so i felt i should try to let others know what happened. Management rejected post.A few months later, in March 2021 there’s been reportings on the community wall of car break ins and thievery in the same garage...i commented about my bike just to let people know things have been happening since January. Again management rejected my comment. Their email automated email said my comment was rejected “because there are cameras”. Ok so why is it when i asked there wasn’t any? I did try to reply back to that email and ask if the cameras were new since January but of course they sent me that response from a no reply email. Regardless it doesn’t change the fact that i am telling the truth and that was my experience - when i asked about it after my bike was stolen i was told there was no cameras.Just because the management doesn’t want to look bad they’re hiding the truth and it’s not appreciated cause it’s happening. Do they want someone to physically be hurt before they let people know the truth about the petty crime happening in the garage?And the parking is pretty scarce especially at night they don’t have much parking around the buildings and they don’t enforce the resident parking stickers...so there’s a lot of likelihood of residents having to use the garage often.Other than that i have liked living here so far, but I’ve been having to now carry a bulky bike up 3 flights of stairs cause i don’t want it stolen yet again. If management would be more transparent or put a safeguard in the garage to prevent the theft of bikes and other things that would be nice. I wish i had known the petty crime going on around here as that would have factored on my decision to move in.It’s a very pet friendly complex and the staff is usually very friendly and accommodating. They do take care of service requests pretty quick. For the price range and proximity to the city it’s a great deal. Prior to the parking garage crime i would say this place is amazing, but i don’t like the fact they are just trying to sweep the crime under the rug like it’s not real.

Location Location Location!! Apartments have easy access to 610 and 59 freeways!! So happy to have the property manager Mr. Gray back. Office team is very nice and helpful.

This place is incredible, I’ve been living here for about 5 months now and it keeps surprising me how good the staff is here! They have 2-3 community activities for everyone in the complex and most of them are pretty cool! The apartments are also great, BIG and illuminated apartments at a reasonable price. The pool area... just come and see it, you will love it!

I moved to Pin Oak to downsize from EADO. At first, it was all about the easy transfer from CWS properties and the it was in my price range. When I set my appointment with Cody I thought lets see if this is the one. I made the right decision that day. I love my home away from home. I am a servicemember on active duty and currently live away from my home. My garden apartment has the feel of comfort, home, and tranquility. This is what I need from hard day work. Did I mention how awesome the pool is? Resort style. Love, love the pool, grills and palm trees. I have great neighbors that I have friended and hang out with. The community is safe, with lots of shopping and restaurants near by. I plan on staying put for awhile. Looking for a home tuck away. Look no further. Pin Oak is your place. Tell them Jodi sent you. Welcome to our community. :)

I’ve been at Marquis on Pin Oak for 1 & 1/2 years and it’s been great. Staff is very friendly and helpful. Location is great - close to downtown & the Galleria (miss all the traffic!), easy freeway access and quiet community. It is also walking distance to a wonderful dog park.

We were very excited to move into this complex based on the beautiful apartment that was shown to us on our initial visit. Unfortunately, we made the mistake of not walking the apartment we would be living in before we moved in. NONE of the upgrades we were shown were done in our apartment. There was pet hair all over our apartment and pet food in the cabinet. There is paint peeling from the cabinet doors and nails sticking up in the carpets as well as dirty and old faucets. When we reached out to management we were told that we would have to pay more money in rent to be upgraded to the apartment we were shown because its a tier 2 apartment or move to another apartment. We made two visits to view the model apartment before we moved in and spoke with two different people in the leasing office. AT NO POINT did any one mention anything about different tiers. AT NO POINT did anyone advise that the finishings could different than the apartment we were showed. This was a complete bait and switch and I am truly disappointed.

Best place Ive stayed at in Houston so far. Consistently have events, maintenance super friendly and knowledgeable. Gates with security so it feels really safe. Honestly couldnt be happier.

The leasing process has been very smooth! We went to do the tour at the complex and the amenities are very good! Nice neighborhood, great office staff (Zawar), they help you with anything you need, they care about the people who live there... Very happy with the choice we made! Cant wait to live there!

RENTERS BEWARE. Proceed with caution. Lease at your own risk. I don’t say any of these things lightly.If I would have know that this complex/management group offers a 30 day guarantee I would have taken it on day one and not even moved in.When I did my inventory/walk through I was furious at the condition of the apartment and went straight back to the leasing office and spoke with management. There was a huge water stain in my kitchen from where the upstairs unit had leaked into the apartment. They hadn’t painted over any patchwork on the walls. There were cracks in the sheetrock/paint on nearly every wall coming from the ceiling and/or windows. It was barely cleaned.The plus here was that I wasn’t moving in that day and they had every single item fixed within 24 hours.Within days of moving into the apartment I came down with what I thought was a cold/allergies. I’ll come back to this later.The week after moving in, the same spot that had the water stain in my kitchen leaked again and the ceiling fell in that spot. Per the manager, “It must have been wet for awhile for the ceiling to actually fall through.”After about a week of being in the unit I noticed that the hot water only ever lasted about 5 minutes, tops. They ended up having to repair the water heater.A couple weeks later we have the maintenance guys banging on the door because apparently our apartment is now leaking into the unit below us.Maybe a week later my entire A/C unit had to be replace. Thankfully, most of the days without A/C it was cool outside.About a week or so later the upstairs unit was leaking into the master bathroom. The water had leaked through the bathroom vent/fan. They were supposed to come paint over the water damage but never did. It wasn’t long after that that mold began to grow on the ceiling where the water had leaked in. They ended up removing the entire ceiling, putting shop blowers/fans in our bathroom for an entire weekend to try and dry the space out, and then replacing the ceiling.After complaining about the continued maintenance issues I was told, “Well, you know, this is an older complex.” I knew it was old going in. I didn’t realize that meant the place was literally falling apart.Now lets go back to the cold/allergies that I had. Two months had passed and I realized that I had never gotten better. I was coughing and sneezing up yellowy/green despite having been to the doctor twice and having had two different antibiotics. I was taking allergy meds, cold meds, sinus meds…nothing ever improved my symptoms. I started to realize anyone that had spent any significant time in my apartment, especially in my room or near my room would start to exhibit allergy symptoms.This is when I started to realize that something was wrong with my unit in general, specifically in the master bath. I truly believe the design of that bathroom makes it a haven for moisture and having the leak into the area didn’t help. I realized that I was literally bleaching and scrubbing down the shower walls every few days just to have mold/mildew reappearing.The apartment was literally making me sick. I didn’t make it a full 4 months in the unit. Fortunately, I was allowed out of my lease with no hassle. Within a week of moving out of the apartment I felt well again. Prior to this I never realized that your home could be making you ill, irritable, restless, etc.The pros of the complex:Location, location, location (1st reason I ignored the age)Sizing. It is near impossible to find apartments this size these days, especially not in new builds (2nd reason I ignored the age)The maintenance guys. They literally fix 99% of everything the same day. The condition of that place has to be great job security for them.The cons of the complex:It’s oldIt’s broken down and they know itParking is awful…so awful that they allow residents to park in the “future residents” parking at any timeIt can take 4 to 5 calls at the gate for the system to actually let guests in

Ill be moving into a 1-bedroom apartment in August, and one of the Leasing Consultants, Zawar Shafiq, was able to assist me and answer all my questions in a very professional and courteous manner. I was very impressed with the model home, the fitness center, and the resort-like pool area. Highly recommended for everyone looking for a new place to call home!

Loved it! Staff were amazing! Apartment rooms were very satisfied with my sister loving them very much. Thank you so much for letting us take the time to view the apartments. We definitely will be in contact. The apartments were above & beyond with the room styles which I loved! I recommend this area!

I took a self guided tour on 11/7/20. It was a very easy process and I was able to speak with someone in the office during if I had any questions. Serena has been easy to contact and has made making a decision very easy. Im looking forward to calling the Marquis home soon!

These apartments are a hidden gem. Far away enough from the highways so its quiet, but still close to the major highways. And the pool area is an oasis that makes you forget youre living in a big city.

Biases come in a lot of disguises. Living in this place for 14 months got me in touch with two of them. One being my neighbor and the other being apartment management( Grey). I had the pleasure meeting my downstairs neighbor who constantly complained about noise coming from apartment. Ive two kids, they walk around and this was causing an issue with lady these kids go to sleep @ 800 PM been in school morning till 4:00 PM . I assured the management that no nuisance is being caused in my apartment but to this, they told me that I wont be able to extend my lease with them due to excessive complaints without explaining which type of noise & when we create this noise ?!!!! . I am putting this review out not demean this place but to tell my truth to the world. Mr. Grey, who works for the management of the place he just decide non renew the contract or i have to move to another apartment far from this neighbor costing us time & money to keep her happy !!! ; Thank you Mr. Grey for making my mind to move to better place and better future. Kudos to you, keep up the good work to let Marquis lose more resident .

This complex is well located and has an appealing mix of layouts to choose from. With summer on the way, the pool will be a refreshing way to beat the heat. Shout to Amber for her patience answering all my questions; she couldnt have been nicer or more helpful!

They are excellent.I have chosen this apartment complex for six things:1) Close to my school and the downtown.2) The buildings and the apartments is beautiful and clean.3) They have what I want like the gym and swimming pool4) The parking is good5) The neighborhood is safe and quiet.6) Really they have a very good staff especially Zawar Shafiq who was helping us to find what apartment we want. Zawar Shafiq was very nice, respectable and a good marketer.thank god I am going to live in this place.

We are very happy to be in marquis pin oak park apartments… we are very happy with all the services provided by the whole team… and we celebrated earth day in the apartment… where they gave some plants… save the planet… go green … Happy earth day… thanku pin oak

Great apartments! The office staff was very helpful and answered all of our many questions and concerns. The units are spacious and all updated, and it is in a great location. They have everything we were looking for and they make it easy and convenient to access everything online!

I am giving 3 stars because most of the residents were kind and respectable toward the Security OFFICER, (me) but thank God I already had another job! When you are rude to your own Security, you should be reprimanded. What is the point in having security and you want them to respect you but you and your ex cursing in the presence of your child about the rules YOU agreed to sign you name to? The management was kinder to me than the supervisors of that security company. I made many friends there and will come to visit them soon.

Ive lived here for about 4-5 years, rent has gone up about 5-600/m over this time. Office staff comes and goes, currently good, prior crew was rude and unhelpful in most regards. They have started (for some reason) a trash valet service... Which get this.. On top of the rent increases they expect you to pay 50 bucks a month (mandatory) to pick up your garbage on a specific day.. Now how ridiculous is that? We all know where the dumpster is... The gates to the property are nonfunctional more than they are functional. Also... Very grinchy about Christmas lights... Yes.. Christmas lights/wreath.. lol better get them down by Jan 15th or else you get nasty notes on your door explaining rules, fines etc.. Some units are remodeled, some are not.. Drinking and smoking are very common around the pool in summer. Units are NOT very energy efficient... Dec 2017 electric bill was $222. Im on contract at. 079 cents per kwh. Thermostat set at 72. Yes.. I had a Christmas tree, not that big ;)

What I like most about this place: there are a lot of parking spaces, as a student I find the business center really beneficial, the pool is really nice especially when you have some friends coming over! and what i really really like the most is the gym!!! and finally the incredibly neighborhood where EVERYTHING is close by, like LITERALLY!!

I have been a resident here for slightly over a year now do yourself a favor and stay away. The office staff are nice, but don’t let that fool you. From the crooked balcony door to the windows that aren’t properly sealed to the terrible water pressure I’m not sure where to start here. Recently they installed a bicycle rack in an effort to make the place nicer or whatever, a community rule was set where you had to keep you bike tied up with everyone else’s. Great! Me and a fellow neighbor had ours tied up next to our cars, where we could see them every day. Well it’s been about a month since we were forced to move our bikes and now that I go to use mine it’s gone. When I go complain they tell me “oh yeah that’s been a problem, now for that reason we are allowing you to keep your bikes on your balcony”..... Well thank you for informing me now that I don’t have a bike. There have been a number of burglaries in the community in the passed couple of months and all they can do is say sorry. Figure it out.

Pros:1. Relatively new apartments2. Well maintained3. Good pest control service4. Great pool are and SPA5. Close to home depot, walmart and sams6. Close to 610 and 59 ramps and exits7. Spacious rooms and multiple floor plans to choose.Cons:1. No service for trash pickup, like a few other apartments do.2. Parking lots are many but each parking lot is small and congested.

Great community, maintenance team is quick, leasing agents are friendly and helpful, pool is beautiful. I have loved my time here!

I decided to move into the Marquis at Pin Oaks because I felt I could receive the most bang for my buck here in terms of space and amenities. The location is central to downtown, midtown, and the happening spots in Houston. All of the staff that I encountered in the office were very helpful, patient, and kind, especially Zawar. They have made my transition to Houston pain free!

Positives: Staff & maintenance seemed capable & nice to me, dog park w/in walking distance, better deal than some for rent, spacious parking garage, location puts you near city destinations w/out the hassle.Negatives: Ygnition/access media 3 service is seriously one of the worst ISPs and Ive had 3 major ISPs (see note below for more), parking lot parking is densely packed, corporate policy can be rude (see note below).Undecided: Gate security (I suppose they are a benefit I just cant tell)*Ignition advertises plans they dont provide for this community on the website its coming soon. Internet often goes down completely or to 20% of advertised speed during peak hours when most people arent working. If you are streaming something you better have a good phone plan b/c you may find yourself using it.*Corporate policy is a little rude and may screw you over. I had tried to reset my password to pay on the 3rd and I never got the reset email. Eventually on the 4th it worked and I paid. I got home from work and a rudely worded eviction notice was on my door. Nothing happened ultimately except me being temporarily being pissed off but you can draw your own conclusions.

I had a great experience when looking for an apartment at Marquis on Pin Oak! The leasing staff helped find the perfect apartment for me. I love my unit and really enjoy all the amenities.

Really love this property. Alexis in the office is always very helpful and goes out of her way to make sure we have the best living experience. Everything has always been taken care of in a timely manner and the pool is amazing!

Apartment front gate caused damage to my new Vehicle because Improper functioning of the Gate system.I told by security officer to move ahead but gate was closed before by vehicle pass through and it damaged my vehicle but community management is not taking any responsibility even problem with there gate functionality and they are escaping by saying all nonsense words or talk.Other than Improper functioning of the Gate system rest of the apartment and management good.

I gave a one star because they dont let me to give them a zero star. I lived here for a year. However, if I had known that their management are just horrible I would never lived here. The apartment was pleasant. Location, building and everything was ok. When I was leave there after the contract, I made sure that everythings clean. After several weeks, they charged me $500 for carpet replacement. But I cant pay for it cause it is not reasonable at all. I was shocked because the master bedroom they charged was clean. They provided two pictures which does not show discoloration to the extent they described; legally speaking, the damage does not seem to be beyond normal wear and rear. I could barely locate the portion of the carpet that they claimed like shadows under the light, not discoloration. Such evidence would not hold up at the court. Without a more convincing evidence it seems unreasonable for me to charge for the cost of replacing the entire carpet. However, they keep saying that they had to replace it because it has to be replaced. I cant talk to them anymore. I just cant seem to communicate. Should I pay $500 just because they asked me to pay it? What. Are you kidding me? Ive never experienced anything this insane. Thank you so much Marquis.

Worst place ever! Staff never respond to anything residents when you need them. I just moved out, had autopay set up, somehow they didnt withdraw and charged me $250 after Ive already moved. I try to explain to them that I had autopay and shouldnt have a late fee, of course these blood suckers just want your money! DONT LIVE THERE!!! Way overpriced. My friends car got stolen, they have emails every single week saying someones car got stolen or broken into. Security guards are useless, they just sleep in a booth all day. Never any parking after 6. Dont just look at their pretty pool, thats what fooled me, not worth it at all!

Our leasing specialist, Zawar Shafiq, was absolutely amazing, and did wonders showing the entire complexs amenities and beautiful apartments. The spaces are clean, exceptionally roomy and perfect for my family and our dog. We highly recommend that you look here if you are looking for a place to live.

I’ve lived in many apartments over the years and haven’t experienced service as I have here at Marquis Pin Oak. Zawar was beyond helpful through the leasing process, Grey answered every question/concern I had, among other staff members also being nothing short of helpful and kind. This place truly feels like a home/community in the heart of a very busy city.

Dont put $$$ or valuable things in visible area, many staff there has keys to open your door. Once they know you leave your apartment, they will enter to steal your things !!!!!I am the victim to lose $140 which was put on the kitchen counter top. I complained to the administration staff there, they only told me I should NOT put $$$ on the kitchen counter top ! Does it mean they know I am not the 1st time victim ?If you do not believe it , I can 100% guarantee you, your things will be stolen by those sooner or later.Better install a spy cam to check who are the thieves there !

I found this complex on the internet and called in and talked with Cody. He was very informative and sent me quotes and floor plans right away. I then scheduled an appointment but ended up coming an hour early and Zawar stepped in to help me. He gave me a thorough tour and showed me the floor plan I was interested in twice. Im sold and cant wait to move in!

Service and facilities provided in community and apartment are excellent. Every month some celebration is happening. Security is good 👍

The best apartments Ive stayed at. The ladies in the office and Gray do an amazing job with the apartments. Maintenance is also absolutely incredible.

After over a year, I still love living here. The grounds are kept neat, the staff is friendly and helpful, and any repairs needed are done in a timely manner. My only complaint is the noise from the pool area.

A really smooth and efficient experience in getting my apartment - no hassles whatsoever! Andrew was extremely friendly, patient and provided assistance in whatever way he could to make my move-in process as smooth as possible.

Be careful. Robbery inside the apartment complex.We have been robbed today July 1st, 2023.Our car was parked in the garage and the four wheels were stolen.

Great place and lots of amenities. A little while ago I was searching for a new place. unfortunately, my situation changed, but I wanted to make sure I left a review to thank Amber for all the help. I feel so bad after all the work she did I was transferred out of town. if I ever find myself in need of living accommodations in houston again, I will definitely be back. THANK YOU AMBER!!

I have lived here 3 months and they so far; lost the key changed the locks without telling us and I had to sit outside my apartment for 4 hours waiting to have them bring me a key. They still have never come to fix anything. Someone hit my car and pushed me into a pole. Not somewhere I recommend.

Cody, Z, and the staff in the leasing office are very easy to work with leasing an apartment. They are attentive and go above and beyond. The community is beautiful and well maintained.

Love living at the marquis! pool is beautiful, maintenance is quick and immediate, office staff is friendly. could not ask for more

My visit was wowed!! I want to move in asap. Very nice and quiet.. well put together. Love it here.

The apartment complex was referred to us by one of our friends. Zawar gave a nice tour of the apartments. The apartments are well maintained, safe and quiet. We are happy to book an apartment here.

DO NOT MOVE HERE. The office staff is unhelpful, especially the manager. If you have a problem and go to address it, he takes several days to get back to you and all you get is a bunch of BS excuses and no real solutions. BE CAREFUL OF THE ENTRANCE GATE. It is often broken and they will turn the blind eye when it scratches the whole passenger side of your car and the surveillance footage at the gate will all of a sudden not be available. This place screws over their long term residents, imagine how well they will take care of the new ones. LOOK ELSEWHERE.

The process to become a resident of Marquis at Pin Oak was easy and made easy in large part by the friendly staff and especially Z. The fact that the application and approval process is all electronic vs. paper added to the ease. The location and ameneties attached to this complex makes it very appealing.

Serena B. was the leasing consultant that helped me -- her honesty and patience was definitely one of the main reasons for why we felt so comfortable and confident in signing a lease with this apartment complex.

Nice apartments, management is very nice and friendly, the complex is on the older side, but still very nice.

Beautiful complex and apartments! The size and price combination cannot be beat in the area either. I would definitely recommend Marquis on Pin Oak to anyone searching for a new home in the Houston area!

Jorge did a great job unclogging our kitchen sink, very grateful for the efficient work and care.

My wife and I have friends that referred us to Marquis and after seeing their apartment, researching it online, and talking with management, we decided to lease! We are very excited about the overall spaciousness and tons of storage in the units

I’ve had an amazing time at this apartment. The office staff is amazing and the maintenance is quick and efficient. I’ve really enjoyed living here so far.

I moved here in February and only have had minor issues since living here. I feel very safe in the complex and the surrounding area which is so important when looking for a place to live!

Worst experience in my life Mr. Gray only thinks of the apartments not about the residence. He just there just to make sure that nothing falls back on them. I will be following up with the main management.

All the things were made smooth since the moment I walked in to this property. The leasing specialist gave me the best option available. I absolutely loved the property and looking forward to my stay.

This property is one of the best deals in the area! It offers great floor plans, a great pool, and the staff has been a dream to work with! I would recommend this community without a doubt!

I jst moved in not too long ago but I love this place already !! they made me feel at home with a nice gift and note at move in nd maintenance has been quick to answer some small requests .. i really like the food trucks that come every so often nd the pool is cool too !

Every time I have a maintenance request they fix it very fast , I’m really happy at the complex , no complaints.

Love the community events organized by the office. To celebrate Earth Day today, we get to plant a flower or vegetable.

Had a great experience signing at Marquis on Pin Oak! Spacious apartments, great upgrades and unbeatable amenities! The leasing staff was very helpful!

5 stars for always fixing everything on time

I had a very good experience with Linda Elshani when we had a tour in the apartment. She is very helpful and patient and answered all my questions. Definitely will live here.

I lived here 2 years and it was a really nice zone and good community. The pool area was amazing. The location is also perfect. Close to 610 and 69. I will miss this place

The service is excellent. The office staff is always very nice to residents. The location, price, size and maintenance of apartments is very good.

Nice community, I like the pools and the gym. Office staff is friendly and helpful. Service requests are handled fast. Location is great.

Zawar was incredibly helpful in answering all of our questions about the property. He was patient and kind enough to show us all floor plans we were interested. Thanks!

The representative Z was very helpful and friendly. He was very honest and that help me in my decision. Also the fitness center was very nice and well kept.

Apartment complexs is very beautiful and the staff is AMAZING. I would definitely recommend family and friends. I want to thank Zawar Shafiq for all his help. :) he is very AWESOME!!!!!!!!!!

This is a great apartment complex, I love the vibe and energy and the amenities are great! The atmosphere is lovely! :)

Great location (and price!) within the loop. Our leasing agent, Zawar, was very friendly and helpful. He gave great assistance when I was completing the application process!

Internet is very poor both with att and am3 here due to the fact they do not want to update the lines in the community----UPD: att speed became ok (no cabel, only basic internet), changed to 3 starts from 2. minus 1 star for noisy background overall, especially in the mornings (maybe because of apartment location).

The specialist Zawar was very nice and helpful. The apartment is spacious.I like the swimming pool so much. Looking forward to moving in.

Friendly Leasing Professionals, nice property.

Y’all this is the apartment complex to live at if you are looking for an affordable, clean and spacious apartment inside the loop! We have loved living here and everyone on the staff has been beyond kind and helpful!

Great place to stay. Really friendly staff and management in place. They promptly service any maintenance request. Zawar Shafiq was really helpful with our move-in process!

Loving my stay at this facility…also great customer service. Front desk is very attentive to your needs.

Ive lived here for three months and during this time my truck had its sideview mirror smashed (along with the rest of the cars down the row), two cars had their wheels stolen and left sitting on blocks, and a neighbors FedEx package was stolen from his front door.

I am just about to move in and the office was helpful and great at showing me the grounds and the amenities. It feels like it will be a great home.

Amazing experience provided by Jourdan

I really love the whole community, and the whole staff even the whole food trucks Thursday and even I wanted my own apartment for my self

Team appears very nice, we decided to go with another apartment based on the feedback that is posted about the apartment

Maintence team is always quick and efficient and friendly!

The apartments are very spacious, and in a great location. Staff has been very helpful!

Great, friendly service! Would definitely recommend.

Horribly loud screaming in the pool. The office does not answer their phone on purpose. Absolutely ridiculous.