I was amazed when I went to tour the property and was immediately greeted at the door by Ms. Maryann. She began by telling me the information about the property but I notice the other office staff engaging with the residents , so I was curious of what was going on and found out that the property was hosting an interactive events that the resident was apart of from the property. I actually stayed and was offered treats and drinks. A community to where the management staff actually care was mind blowing. I will be returning and recommend this property to others. You have to see it for yourself. Go visit and ask for MaryAnn.
I give the manager Shawn 5 stars. Very considerate manager and offered to come resolve my issues herself. I was very impressed. We need more property managers like her. I am excited about the changes been made.
I just want to give 5 stars for the great customer service that these apartments have. The managers are really nice and well mannered. I really like Shawn alot because she is a really helpful and genuine person.
They don’t even need the one star! INFESTED WITH ROACHES! Don’t let that demo apartment fool you!!! These apartments are NASTY. Then they’ll have you sign that lease and won’t let you out of it which will give you no choice but to either break the lease or live in an unsanitary environment!!!!! Terrible terrible! I still owe these people I would not even recommend the homeless to live here! Then they don’t send people for it but once every 6 months! Neighbors fight every night! Smh never ever again!
I was looking for a new place to live and walked into this property. The lady Mary Ann greeted me at the door and showed me the property. I like the property and the customer service. The manager Shawn came over and greeted me and I decided to apply. I am ready to move on the property.
MaryAnn and Jose in the office are amazing! They handled my issues with consideration. The new manager Shawn is awesome as well. Great new staff!! I like the changes.
I final meet the new manager Shawn while out on property was very pleasant and considerate about the residents. Excited what her positive attitude brings to the property.
I went into the office concerning a work order and Jose and the new manager Shawn assisted me. Its a nice atmosphere I. The office. They making great changing here. Great job
I have been here for three months I love my kids love it it’s quiet the management is awesome they meet every requirement that needs to be met they are understanding in any situation you have going I just love it here period.
I give the management staff 5 stars. Shawn has an awesome customer service and Mary Ann was very attentive I am applying to live on property. I am ready to move.
I moved into my apartment last month. Mrs. Simone was amazing. From start to finish, she made sure everything was on point for me and my family. She was very attentive to me and all of my needs. Mrs. Simone is awesome 🤩Thank you so very much for everything!!
I visited the property and I had a huge concern and the new manager Shawn helped me. She has awesome customer service and Jose also was helpful by showing me the property. Thank you, I will be returning.
I meet the new manager and she was very helpful and greet everyone that came thru the door. The changing thats the new staff bring to the property is very much needed.
I visited the property looking for a nice place to live and when I stop at North Forest and met Jose who was very helpful during the process. I applied and it took 4 days for me to move in and I am very happy with my new place.
I give the manager 5 stars for greeting me at the door with a beautiful smiling. She also assisted me while delivering supplies on the property.
I’ve just moved in by the week ago and I left my apartment. I love the staff there Miss Ashley she’s gorgeous. She’s go above and beyond. She deserve a raise and miss Mary Miss Mary she. It’s awesome. She does a great job in management. She deserve a raise as Miss Ashley. Anything I ask of them, they got it done in a timely matter They’re very home welcoming They’re very kind they have a heart And I can just say you have two gorgeous workers that work with you and working hard to keep the I would definitely give this out this apartment of fire store and I would definitely recommend friends and family I have a reason from Louisiana they made me feel like a real Texan family
Went into the office and met the new manager Shawn. She greeted me with a smile and took care of my issue. Very nice young lady.
I had an awesome experience with the management team in the office. I applied with Mary Ann and talk to the new manager Shawn. I am excited about the new move to the property.
The new manager was very helpful and help me with my resident accounts. I am thankful that changes are been made in this community. I give Shawn 5 stars.
It was a very pleasant visit with the new office staff. I meet the new manager Shawn and she was very helpful. This community is changing for the better.
It was very amazing atmosphere going into the community officeThe new manager has a great personality and sense of rumor. I give Shawn 5 stars for customer service
That new manager Shawn is very nice and has an awesome personality. It was very nice to meet her. Awesome customer service.
I’ve been here less than a year, there’s more cons than pros!ProsThis is the second chance Apartment complex.The new staff are decentAs far as the rent is concerned, it’s pretty decent amount for rentConsThe maintenance could be more timelyAs long as you stay to yourself and not allow your kids to play, you should be fine. The reason why I say that because you will get into a big conflict with other parents..The gun violence is out of control..I wish some people knew how the throw there trash away in the trash can and not in the park lot you might run over some glass..The roaches are out of control when you first move in you will probably see one or two, but live here for a while you will see a lot of them, but as long as you let the office staff know they will put u on pest control .But other than that, I would say just stay yourself in mind your business and you will be OK living here..
I really like the bee manager. She is very upfront and positive. Best thing could have happened to this community. We needed someone like her
Great place to live!! Love my apartment.. Mary Ann and staff are wonderful.. great customer service...
The property needed a manager that cares for the community and they finally put a very consideràte person there that takes the time to talk and ask about the changes. She brings a different atmosphere to the community.
HERE with TAM RESIDENTIAL PROPERTIES !!!!! DO NOT!! RUnnnn NOW!!! Someone COLD MURDERED here 2 wks ago- 4 BULLETS IN HIS BACK! GUN DWN LIKE ANIMAL In FRONT APTS! Mailbox breaks& have to pick up mail from post off., leaking ac unit they wont fix raining dwn water several buckets to catch water have to empty every HR.! CAR breaking, POOR Mngmt nonchalant, not forthcoming, unknowledagble, dishonest. Security a joke, toilet barely flushes, stores made out apts 24-7 weird traffic no peace.
I wish I would have meet Mrs. Shawn before I decided to move. She is very helpful and considerate. Very nice young lady.
Since we got the new management, everything has changed tremendously! I feel safer, and they’re on top of fixing everything! I’ve been living here two years and now I finally love it.
I the new office staff was awesome and help me with my resident account. I would recommend anyway to stay here because the community is changing. Thanks Jose for assisting me.
I meet the new manager during a delivery and she was very polite and awesome customer service. Great property!
Mr. Jose and Miss Mary has helped me out whole lot since Ive been They have made sure everything in my farming is a good standard working And since Ive been here the requirements has been cleaned up And one thing that I really like to thank you snacks to the kids when theyre get off the school bus from school.
I would like to give the new manager 5 stars for her sense of humor and customer service. Shawn is awesome!!
I toured the property and I am excited to get approved to stay on this property. The reviews are just what the say and Mary Ann was very helpful with the application process.
Went to visit the property and was very impressed. Nice staff and management was awesome. Thanks Shawn , I will apply
I had an awesome experience today and the new manager Shawn had a beautiful smile and personality. Awesome place to move
Shawn has awesome customer service and very polite. The units I was shown was very spacious. I am applying.
I was so impressed with MaryAnn and her informational tour. She was awesome. I give her 5 stars
New the office staff is so helpful and pleasant. Great group of people. Great fit for the community.
The new management staff has a positive attitude and changing things in the community is awesome. I give them 5 stars.
I give the new manager Shawn 5 stars for customer service and been considerate of residents
The apartment leasing process was a breeze and one of the easiest processes I have ever encountered when moving. The staff was great and easy to deal with. They honestly made the move in process lovely! I could not have asked for better service from the front office. Please request Management if you are ever curious about the property! My mom loves her apartment its nice and cozy just for her Verna Jenkins.
I really enjoy the positive atmosphere in the office and the staff are very helpful and pleasant. I see the change happening on this property
I meet the new office staff and it was very positive. I give them 5 stars
I would like to give Shawn 5 stars for her awesome customer service and positive attitude.
I would give office staff 5 star for their customers service and assisting me while living at the community.
I visited the property and was impressed. I am applying. Awesome customer service with Jose
I would like to give Mary Ann 5 stars for awesome customer service. I am gonna apply
I would like to g8ve the manager 5 stars. Shawn is amazing.
It was very pleasant in the leasing office and the staff has awesome customer service.
I visited the property and Jose was very helpfulI am going to get my app fee and return to apply
The office staff is very helpful especially Ms. MaryAnn. I love living here at North forest trails
BEWARE! MOVING HERE with TAM RESIDENTIAL PROPERTIES !!!!! DO NOT!! RUnnnn NOW!!! Someone COLD MURDERED here 2 wks ago- 4 BULLETS IN HIS BACK! GUN DWN LIKE ANIMAL In FRONT APTS! RANDOM bullets frm murder went thru innocent lady apt in front of sidewalk WINDOW LIVINGROOM& BEDROOM while asleep!I BEEN HERE 5 MON. & 2MON after living here BULLET THRU CHILDRENS BEDROOM WINDOW FRM RESIDENT DISPUTE SHOOTOUT! but GOD always protect babies! Took 2 months to get window & wall from bullet/shooting FIXED!RESIDENT Shooter didnt care there were INNOCENT families& children ESTATE& BULLETS HAVE NO NAME! CAME THRU WINDOW & ripped thru 2 walls & 1BAthroom MIRROR STOPPED the travel it was so old & thick THANK GOD! If Not would have went to my Babies other BEDROOM where they were Currently sitting on bed watching TV @ time! But GOD!!!.... (HE watches over babies& elderly!) Bathroom MIRROR STILL HAS NOT BEEN FIXED to this VERY DAY! BROUGHT DOWN whole mirror & broke completely& apts have NOT REPLACED YET! REFUSE TO REPLACE LEAVING BIG BLANK WALL where mirror was!MOLDED RUSTED CORROSION AC/AC FILTER HOLDER WITH BAD LEAK IN AC CLOSET SMELLING CAUSING ME SICKNESS, BAD BREATHING RESPIRATORY PROBLEMS.sumping buckts evry HR! BEGGING DAY AFTER DAY FOR MNGMT/ STAFF TO FIX. REFUSED TO FIX. SO I HAVE TO PLACE BUCKETS &TRASH CANS TO CATCH LEAKS ITS SO MUCH WATER RAINING DOWN. THEY DONT CARE,BEGGING TO FIX SINCE 7/23/2024 ITS NOW 7/30/2024 OVER 1WK!!! MANGR: MRS.MARY ,IS VERY NICE & POLITE but WILL SMILE IN YOUR FACE& TELL RESIDENTS IM SEND MAINTENANCE TO FIX & THEY WILL NEVER SHOW UP EVEN 4 MONTHS LATER! THEY SAY THE COMPANY DOESNT HAVE ENOUGH MONEY FOR REPAIRS TO FIX THINGS ANYMORE. SO UNDERSTAND THE WAY U MOVE IN IS THE WAY IT WILL BE! & U BETTER KNOW A HANDY MAN OR KNOW HOW TO REPAIR& FIX STUFF URSELF BCUZ IT WILL BE UR RESPONSIBILITY OR IT WILL STAY BROKE TIL U MOVE, SADLY! SLUM LORD APTS! KIDS(10-20) blocking driveway playing ball/etc. where cars need pass/come thru & KIDS wont move for cars,turn parking lot driveway INTO PLAYGROUND!Not 1parent in sight EVER watching these kids! They DONT CARE! STEAL/ BREAK-IN CARS HERE!!!! Broke in 1neighbor car 4 TIMES! STOLE 1neighbor Truck NEVER recovered/total LOSS! Mngmt DID NOTHING to help them! NO SECURITY/he was going in all the women apts on duty screwing& having affairs instead of securing property&off. got broke into broad daylight during storm, Lol! now BOARDED UP/ big Ply wood front of off.-GHETTO!!! sad here!THIS PLACE IS DEPRESSING ! IM NOT EXPECTING APT 2BE RIVEROAKS OR LUXURY but I wasnt expecting/wanting to MOVE INTO THE DUMP either or LOW-2 NO! THIS the PROJECTS basically! SO DONT BE FOOLED! U will be in for a RUDE AWAKENING if u move here!RUNNNNNNnnn!Mrs. Mary has no control over these Apts,sadly! She is powerless up against these monsters for residents HERE! They do what they want- THE HOODLUMS HERE RUN THESE APTS! & IF U COMPLAIN U BE RETALLIATED AGAINST& SILENCED BY MNGMT ! Neighbors busting each other windows out when angry- HOSTILE ENVIRONMENT! no respectful place to raise a DECENT family/children! Other mothers HERE allow their children to bloody other children noses& fight for entertainment & laughter & dare another parent to speak up for their kid/safety- I watched this happen to a neighbor! She let her lil boy play outside like a normal child he come bk crying w/ bloody nose&lip& wen she said something other mom came to fight her & brought her family/ audience with her to parking lot.Smh!So beware: u CANT allow your children to play outside over here, sadly!Wen asked can my girls come out to play I ALWAYS say no! bcuz theyll never beat/bully at their leisure!RUNNNN dont walk away from this dump. RESIDENTS TURN APT into STORES here so you might have 24-7 store traffic rght next door!All kinds of weirdos & ppl coming by NEVER STOPS!Mngt &Ashley-lesg agent said they know its Allowed! PPL buy window units bcuz apts. wont fix AC if it breaks!TOILET BARELY FLUSH off. EXcuse:Said whole complex low water pressure. Mailbox breakins!(PICs attched)Bcuz Seeing is believing!
The new management staff was very much needed. They doing a good job
Ive been since 2010And Ive enjoyed these apartments I been here 12yrs and Im not nowhere
I visited the property and Mary Ann assisted. Very polite lady.
I like the way the new management has made the community a better place. More changes coming
We did a good job on the apartment Carolyn miles very good job
Jordan and maintenance personnel have been very helpful, but management is Horrid, especially Mary, other (management personnel have frequent turnovers)! Was told I could get Ist level unit near the office, because of disability. NOT!!! Got unit on second floor 4 bldgs deep into property. I want to move out asap! Roaches, property is nasty. Needs at least weekly cleaning of stairs, the landings and hand rails. They are disgusting! Keep your hand sanitizer ready!
The manager Mary was very polite and very willing to assist me. My voucher had expired due to another complex holding the voucher. Mary guided me through the process on retrieving a new voucher. I will lease with Mary and North Forest Trails
I would say I’ve been living here for 1 year and some change and dont necessarily love it but it does have pros and cons before moving in people understand that people are nasty and disgusting and disrespectful I live on the 2 floor people above me that stomps and nothing has been done I also have water damage in my apartment due to people above me and nothing has been done the apartment itself isn’t great old appliances and the walls and apartments aren’t made to last the carpets are gross even if you clean them I will say management it’s great the people are lovely and understanding and try to do their Best but this is 2024 soon can we please give people better ❤️communication is rough and roaches aren’t fun to live with
The new manager Ms Jade Jefferson and her staff are very sweet and professional.. Ive had nothing but good experiences when dealing with them. That includes all office staff and maintenance as well....I reported a problem in my unit and they came right on and fixed it..This is what we have been needing for a long time within this community...And Ms Jefferson also put forth effort to get to know her residents as well by organizing different social events... Im finally hopeful about the community because of management and staff....
I’m a current resident I’m on the 3rd floor I was told I was going to move into a 2nd floor apt , but I told her I needed a 1 st floor unit she said possibly a 2nd floor but , it wasn’t ready so the only 1 bd that was ready was on the 3 rd floor & I’m still on the 3rd floor now, I’m preparing to sign another yr. new lease again, I went to the office and spoken with Mary asst’s in the office she stated once I signed my new lease I d be up 1st for a 2nd floor or 1 st floor apt I to am disable I been disabled since 2009 yr and I struggle getting up or down theses stairs but, if I DON’T GET A LOWER LEVEL UNIT I’M JUST GOING TO HAVE TO MOVE OUT. . I love my location unit area I just needs to be down stairs I’m to old with my legs 🦵🏼 disabilities. LOVE MARY I JUSneed a little more help I don’t want to move out just to a lower unit in my are if possible keep me in mind please 🙏🏽. Thank you
I am so thankful for the new mangers. I she really cares for the community.
The new staff is amazing. I am impress with changes.
I love my apartment but the crime is horrible they are shooting on my floor about a hour ago Im scared to walk out my door to take my kids to the bus stop and school just started its getting scary
The one star is an gesture they doesnt deserve the one star. Since the city has been opened literally it has been at least five or more different faces seemed like an everyday. When you go in the office for a problem nobody doesnt know anything. They make you wait for months before they solve the problem. They have valcons with set ups that doesnt look like none of the other units. As far as being business they doesnt communicate with anyone. But they quick to wait until the office closes to put letters on people doors about false information. They have some people thats been there for some years either the only bringing in SSI and on housing they raising up their rent leaving them not having enough money to pay their other bills. they had one lady and her son left in her apts with growing mold and a piece of nail thats coming up from the rug. They dont stand on like every year if you renewing the lease they suppose to shampoo your carpet they dont . My A/C has been stopping they replaced the fan it works then it just out of the blue just stopped working I went to the office about the same things about the A/C one time I went without central A/C for almost 3-4 months even letting them know. Then after the freeze I told them about my hot water I went without hot water almost 6 months before they went an order me another piece for my hot water heater. Ive been residence at this apartment for almost 3 years to say that Im not renewing my lease.
When I decided to move to northforest trails, the apartments was the worst decision I ever made. I explained to them that I needed a downstairs apartment. I did not find out till they gave me my key that it was an upstairs apartment. I am disabled and unable to go up and down the stairs, this leads me to be confined to my house whenever I called the Rent office they’re never a answer the phone they’re never in the office. They have poor communication. I’ve been calling to speak with their district manager he does not call back. He does not return phone calls either and this is an ongoing situation.
The manger Mary is very helpful and has a wonderful personality. She was very helpful in helping my members and friends locate a apartment.
The office staff is friendly and professional. I am so thankful for my new home 🏡 thanks for your support in keeping a safe home.
I recently inquired about renting from this location. I talked to several tenants and I heard good things about the management staff. The office staff was very helpful in walking me through the application process I cant wait to move in.
Since the new management took over a lot of good changes are happening! Mrs. Jade (manager) is very professional and helpful. Outside grounds are well kept and the Maintanance staff are polite and quick to respond.
I visited the property and everyone was so helpful and generous...They show me around and showed an vacant apt. Told me everything I needed to know ...looking forward to leasing at this property.
I give Jose star for amazing job
Worst apartments ever my daughters car was broken into twice and they steal your packages off your porch management never answer the phone of fix any problems you have do not move there it’s always trash overflowing the dumpsters children unattended playing in the street and to top it all off if you call the police they don’t come please I warn you do not move here
Ms. Cynitha is a very awesome person thats cleaning up this Property and things thats happening in my Apartment shes making sure everything is getting taken care of. Shes the right Manager for building this Community. The community has made a big chance. People are not hanging out like they used to because under New Managerment and I know I would continue being a resident here a North Forest Trails Apts. continue on building this Community up for the Residents
DUSTY, DUSTY, DUSTY! DONT MOVE HERE. Almost every single day there is trash overfilling the dumpster, and furniture, couches, sofas, and chairs on the side of the dumpster. Looks a mess. Then at night stray dogs sneak under the fence to have sex and go though the trash.Theres always baby mamas or future baby mamas and young thugs monopolizing the hallways. The manager is a liar, tells you one thing and does another. Trash all over the parking lot, the residents dont care about there environment.But the worst part of all is the ROACHES. There are roaches in all the rooms, your food, your clothes, your utensils, drawers, cabinets, and furniture. I believe its like this because some tenants are unsanitary. We even tried bombing the place with foggers but it just seem to make the roaches worst at my grandparents place.
My apartment feel like a home YouTube management walking the property saying problems and fixing them as they go that make you feel valued as a tenant and They appreciate your business of living there.North Forest trail apartments got my vote thanks to good management
Love the new management and what they are doing with the property and how they keep us updated on everything and get everything done in a timely maner. And the new maintenance man Ray is awesome and very patient thank all you guys for the awesome work.
I absolutely love my apartment very spacious , the maintenance guys and office crew are great with getting back with you and making sure everything is done for you . Also theres security here , if you just stay to yourself youll be fine .
I visited this property and the staff was very helpful. The office seemed busy but they took the time out to address my issues.
Trash everywhere. Dogs with various disease everywhere. The leasing office is of no help. The services is poor and not up to standard. You can’t get any useful information when you call. Am yes Verionica is of no help. I must say poor service very poor service from you and rude.you can’t get anything done except you do it yourself. You go to the leasing office for information and they both act like they don’t see you.
I been in north forest trails 1year an its its been rocky alot of problems but last week I come in office an its a man name kirk he very professional he got right on the job yesterday I observed Rico work ethics an it was amazing he getting right on an Today I spoke to Daniel an he took care of all my needs so they are trying to turn this place to a peaceful home yes other managers came in an wasnt doing they part yall lets not take it out on these guys give them a chance cause they seem like they really getting on it hopefully they will keep our home safe liveable an peaceful ✌From Saundra Hawthorne
If you are driving just drive straight by this apartment. The manager Joe will debate you rather than fix an item. Wherever you move that make you do a checklist. Joe began to run down prices of things. I informed him thats why I pay rent. Im still waiting for those things to be completed. Also, Joe has one a friend or family member towing cars left and right. My car was towed once they scratched it and damaged my oil pan. The pool is only open during office hours. At that time it is the hottest time of the day. He doesnt care for certain people. Another thing is whenever you have to renew they would raise the rent. Most places would keep the rent the same in order to retain tenants. Not here....BE AWARE
Im rating it NO stars. Worst place to live at have the ugliest tenants no security kids always hitting the cars and other kids from neighborhood across the street always at the apartments smoking fighting and even keying cars for no reason. I do not recommend no one to this apartments they are the worst and when you inform the manager Joe he never does anything he just says well if you bring me proof MAYBE I can do something. Worst place Ive ever lived at
Thankyou Mary for helping me find my new home! She made the move in process simple and easy!
Ms.Mary is very sweet and helpful and I love her attitude and the maintenance men’s get the jobs done
I Lived here 4 years ago . I stayed to myself so it wasn’t a problem but they had a really bad bedbug infestation!!! I just had a new born too . Wouldn’t recommend just for that very reason
Who is the owner of the property I think they need to know who they have managing there property is stealing providing false information on legal documents who is the owner not tamresdintal the owner
This place never answer the phone nor message back I did an app n been waiting to see did I get approve its been 3weeks now n I havent heard anything... bad communication
I have never seen a more hard working staff, in a community such as that. I’m dedicated to volunteering to support.
MY GRANDSON MOTHER LIVES IN THIS COMMUNITY. HER APARTMENT IS VERY NICE AND THE PRICE IS REASONABLE. SOME OF THE PEOPLE ARE GHETTO AND ITS DRUGS AND CRIME EVERYWHERE. WITH THAT BEING SAID OVERALL THEY ARE DECENT.
Mary was very helpful with helping my mom get in her apartment.
Came home from work and AC was not working. Went to the office and Mary had it fixed quickly.
I needed a apartment she helped mevery honest and helpful
My in law lives here and these apartments are horrible and infested with mice..she keeps her apt clean and have killed 8 rats and a 4 days spam office doesnt help with anything cars been towed I have a video of the actually of the mice getting caught I need to know how can I post this
They are very rude dont know how to talk to people an always giving problems both ladies in the front have no good communication skills
The worst apartment complex I’ve ever been to. Trash everywhere, and the management is a joke.
Don’t rent here not safe
Management was very helpful to my needs
Brown down cars in parking lot ppl hanging around outside very unsafe place if you have standards you wont live here
I cant wait to move...instead of making repairs theyd rather implement new policies to avoid repairs.There used to be a bad bedbug infestation...now there are roaches everywhere. The new manager has the nastiest attitude, and she doesnt know how to speak to her tenants. If your car happens to get towed by their parking enforcement they damage your vehicle and steal your belongings, then lie about it. The only good thing is there are various schools close by in the area.
Love itPhenomenal staff
I would refer a friend to live here..
ROACH INFESTED! SO MANY HOMICIDES! RUN LIKE HELL!
Great quiet comunity
Aunt lives there
Horrible in every way!!!
Its cool..
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