This has been the best place I have ever lived in , it is a very safe environment very peaceful happy residents here I feel peace and I am pleased to have the best officer manager and also the assistant manager to run this property they both are so respectful and will help in any situation I may have and I appreciate that, this is my happy place I love it , thank you so much for making me a part of this beautiful place.
I have lived here for 9 years I love it here and the office staff are so helpful and always trying to help or address any issues right on the Ms. Cindy and Ken are the best
Very nice and kind and understanding staff. Always willing to help the residents.
I have lived here for 4 years and I love it here. The apartments are quiet and you have friendly neighbors. The manager is awesome and helpful with anything I may need. And maintenance is always helpful with the apartment maintenance as well as getting the job done. I really enjoy living here and not to mention they always have something nice going on here for the residents and kids through the Star of Hope program
Property is well taken care of and the management really cares about their residents.
If you encounter issues with your apartment management, it is crucial to REPORT COMPLAINTS to the appropriate agencies. **The Texas Department of Housing and Community Affairs (TDHCA)** oversees state regulations, **Houston Housing Authority (HHA)** regulates the city, and **Housing and Urban Development (HUD)** manages compliance at the county level. Legitimate complaints can impact funding, so make sure your concerns are heard!Additionally, always read and understand your lease agreement and the apartments policies. Many tenants are unaware of their rights, which can lead to management taking advantage of their lack of knowledge. Unfortunately, some property managers, such as Cynthia, have been known to misrepresent policies. When confronted with facts, they may attempt to assert authority unfairly—including by refusing to renew leases. In my case, I recorded an entire interaction proving a policy contradiction, only to be asked to leave for holding management accountable.If you are in a position to do so, I strongly encourage looking into homeownership. Many programs assist with down payments, and in some cases, housing vouchers can be applied toward a mortgage. Instead of continuing to rent from properties that undervalue and disrespect tenants, explore opportunities that allow you to invest in your own future.No one should be treated as less than simply because of their background or race. Tenants deserve to be respected and provided with fair, ethical housing management. Know your rights, advocate for yourself, and take steps toward securing better housing opportunities.
Mr.Kenneth Robinson Management is awesome and very attentive and extremely helpful.Thanks
I have lived here since 2013 and the management has done and awesome job to make this a livable and tranquil place to live and I think this is by far the most peaceful it has been since this manager has taken over thank you for your time and be blessed.
The rent is reasonable . The grounds are well kept. The pool is clean I havent had any maintenance issues ,no roaches so far its nice here.
I have stayed here for two years and had a great living experience. The community is very quiet. I love the way the office tended to my concerns when it was presented to them. There was great communications between me and the leasing office.
Staff is friendly and knowledgeable. Works with tenants who are struggling to pay rent. And provide resources to help. There are always holiday activities for the residents and kids to enjoy. I love love love living here I been here since 2017 and I love it.
My experience as tenant has been great. Safety is very important to me. I feel safe living at Park Yellowstone. The landscaping is well kept and the complex is well lit at night. Last but not least, the leasing staff is professional and friendly.
I want to thank Ms. Cindy and her dynamic staff for always taking care of my Unit 2103. I believe in taking care of your place and it will take care of you. When I call about in situation about my unit. They respond on a timely manner. I have been here since 2016. I love where I live the area and convince this location has. Thank you for everything. Ms. Delisa Cadoree Unit 2103. Be Safe and God Bless 🙌
The staff has been nothing but wonderful to me. Always respectful and helpful. I am so greatfull to the staff. One thing for certain they always answer and return my calls.
This Kristi Horton Ive been here 14 years I never had a problem I love it ❤️ maintenance come on time the manager and staff are awesome dog friendly love it 10 stars🌟
Editing my previous review of 5* since a lot has changed since Vesta first took over and remodeled the property. I have been living in this community since 2005, since 2008 in my current unit. I had a great relationship with Tina the property manager before Vesta and Nikisha the manager when Vesta first took over. My rental history is flawless, never a letter or a payment after the 3rd. Last Friday morning on May 3rd I put in a web submission for no A/C and got home from work to a hot home. Didnt want to inconvenience the on call guys, so I put in another one on Monday. Called around lunch and spoke with a guy and asked him, hey do yall check web submissions for maintenance calls? He says yes. I say ok I didnt get service Friday and my unit is hot. Can I get someone out today? He says yes no problem its an A/C issue we will be there today. Get home from work on Monday evening my place is burning up. I call Tuesday the day Im writing this and speak with the SAME guy and he lies to me again and tells me hes sending a guy and even calls him by name (not Leo who I have been knowing for decades). Of course I get home Tuesday evening to a hot unit. I call and speak with Cynthia the property manager and ask her why I was lied to twice and never received service. She tells me not only does she see my two web submissions, but she actually put one in also, but didnt print it. Then she says oh yeah we have a guy available now Ill send him. Oh well how convenient, problem is Im half naked in my place and dont want to be bothered, so Ill spend another night in the heat and hope I have A/C by Wednesday when I get home from work, even though I requested service last Friday. This is terrible treatment towards a long time tennant with excellent rental history and no record of causing issues. Vista was great when they first took over, now I dont know whats going on. I guess I needed a kick in the butt to finally leave here so Im actually grateful this happened to me.
When i live here 2005-2012, I had no issues with management or maintenance during my stay, I loved it. I was reading reviews and it doesnt seem like we lived in the same place. Im looking to come back to the complex, I loved it that much. This complex is extremely convenient too.
Mgr and Staff are very helpful, friendly and polite. They are quick to assist you with problems in or outside of the apartment. I have Quite n friendly neighbors 🙂.
DONT I REPEAT DONT stay here i seen a body on the ground the first month i stayed here. The leasing lady nikkeisha steal money from people and is messy with her chin hairs. and they dont fix nothing my lease was a year and the mole was in the house a year its old in the inside. the kids outside stay out all night.Very old and will mess with your allergies PLEASE PLEASE DONT DO IT>>>
Do not I repeat do not move in here I will be sueing these apartments I got my car stolen then it was retrieved then they just tried to break in my car again Im done I will be taking out a lawsuit against the apartments I have a whole 2 year old never dealt with nun like this in my life .if you want your car broken in and your house broken in move but I will be getting justice!. Havent been here a whole month . They do nothing but thats okay. Now yall about to be served !
Its nice, I hear frequent shots but no one gets hurt, lots of kids too.I enjoy the plots of grass and all the fully mature trees as well! Id recommend for a temporary home, but not as a permanent residence.
1st off I moved here they showed me a different apartment told me this where I would be staying when I moved in they gave me another apartment with a big bush in front the door and at the corner I asked several times to move me the lady stated my apartment wasn’t ready but when one becomes available they’d move me! My house got broken into for them to finally move me it’s crazy how for 4 months straight nothing was available soon as I got my privacy destroyed my door kicked in soon as I was in fear to sleep alone they had something available! I now keep security systems because of them
Well contacted the office by phone...was told to email...my household income, the lady stated she would contact me the next day bc of some function that she had to prepare for...well...i called her mid-day, the next day, she rudely said NO...(AS IF I DIDNT SEND HER MY PERSONAL INFORMATION...MAYBE I WAS A BOTHER?) AND stated if she didnt contact me by 5pm...that it will be the following morn....well that was last thursday...so i dont know...maybe she is overwhelmed... i even filed the application out online...havent heard anything about it...anyhow...the property looks nice, loved the floorplan, i guess i will miss out ...maybe another time...blessings...be kind to anyone everywhere ..UPDATE: IS NOW 10/24/2022...NEVER GOT A CALL BACK ...A EMAIL...NOTHING...AND I SENT THIS LADY MY FAMILYS INFORMATION ...VIA EMAIL...SMH
I love it here... Ive been here for eight years Im pleased all the new updates...The new management is awesome. The property stays very clean and family friendly.
Hopefully looking forward to moving over there when my lease is up from the vermillion the apartments behind park yellowstone..hopefully these townhomes fell more like home and have a better mangement then the apartments im living hopefully some 3 bedrooms will be available by may or june
Friendly staff and very helpful.Ask for Cindy and she will get you taken care of.
Two of my vehicles were stolen within 2yrs. Also, they never repaired anything in a timely manner. The front gate stays broke; even to this day
Great job 👏 👍
I just came to find out about getting an application and the lady name Tina was cursing out one of the tenants over the phone. When she finally acknowledged me and my friend she was speaking rude and cursing us out. Very poor customer service!!!!
Considering the harsh times we live in today, Park Yellowstone Townhomes has been a comfort for me. Im a retired Freelance Photographer and I shoot images between Texas and Washington DC. with family in both places. The staff is responsive to needs of the client base and they do a great job of keeping the propertys appeal to the community surrounding the complex. I feel at home in Virginia and here at Park Yellowstone - MCC.
I dont know. I pick up someone there. So thats why 2 stars. The only thing I can say is they landscape was well taken care of
It was great great memories, nice pool and nice people, they had gift aways summer gift away christmas give away and man, cant i wait till i move here
Everything so far here is good and quiet
Gate is never closed for security, yet they send a tow truck every night to tow cars of guestsWas told that I was parking at my own risk by managerDoesnt fulfill work orders to completionRoaches and pests are TERRIBLE no matter how clean the unit
They are beautiful but its on Yellowstone side on the Cullen side so dont want to be in gang wars
Not my fault I did not get accepted but the office worker Sasha is a great person and a lot of help
Im only giving two stars because I think I was just lied to. I called just now and was told they werent accepting new applicants until 2020! Is this true or do they just not want me?
Such a respectful community, the maintenance is also reliable and the apartments are very well kept.
Nice and Quiet Area. Im planning to move there real soon. Have a great day and Enjoy your weekend.
Percilla that works in the office was very genuine . Also have wonderful customer service ..
The lady in the office was beyond helpful , love her customer service and energy 💪🏾
Family lives here and the apartment are big. Upstairs and downstairs. Great place
Ive been here 5 years and i like it, but the one thing u hate is price increase every year. When will it stop?
Callee about a apartment lady that picked up was extremely rude had a nasty attitude
It’s ok closer to downtown area may issue I have someone stole my package from my door
Nikkesha. The HIGHEST Costumer service on Houston she responded almost Immediately on my Rental Verification keeping this way forever
It’s taking a while for Houston Housing to inspect the unit and can’t wait to move in😳🤦🏾♀️👏🏾🙇🏾♀️🥺🤲🏾👏🏾😓😥🤯😭😇
I live here with my Grandmother.. And I loveee it. Really quite on the end we live on .
Nice for families to picnic and hang out very safe
Mold!!! When you call the office all they say is we dont have mold. OKAY
Very nice reception hall for weddings or parties!
I go here with my brother to find the baddest females around!
They stole my package I was SUPPOSED to get in the mail.
These apartments are trash
Bestfriend lives there. Nice homes, Holmes.
Too many dogs running free no leashes.
Ghetto and they do not fix anything.
Clean, manicured grounds, minutes to downtown
Very need and look approved from outside view
Worse place ever to live worse management
Fun and cool lil apartment
My sister lives here.
My get away spot.
Tl. Is very nice
Very nice property !!!
Cute floor plans
Its ok
Nice and friendly area
Dont remember being here
Would never live here
I love this Place.
Nice complex to live.
Clean and no hoopla
I Love this Community.
Never answer the phones
A good experience.
Looks great
Nice place to live
Decent apartments in the hood
So so
Working and getting money
Pretty property
Great
Location
Ok location
Nice
Needs improvements
Safe
Lovely
Remodeled
Visit
Was just visiting
Living
Walkthrough
Nice
Excellent property, has incredible staff, they are very attentive and friendly, good service, I recommend them.
Every time I go to this property they treat me very well, they are very friendly
From that bring