Stone Creek at Old Farm

8585 Woodway Dr, Houston, TX 77063, United States
Appearance
Stone Creek at Old Farm
Comments
ni
Review №1

I had a fantastic experience touring Stone Creek , thanks to Lucia at the front desk! From the moment I walked in, she greeted me with a warm smile and made me feel comfortable. She was incredibly knowledgeable about the apartments, answering all my questions with patience and enthusiasm.Lucia took the time to show me around the amenities, explaining everything in detail, and I could tell she genuinely cared about helping me find the right fit. Her friendly and professional attitude made the whole process enjoyable.If you’re considering a visit, I highly recommend asking for Lucia—shes great!

Ye
Review №2

Camila is pleasantly helpful! She was my first point of contact and followed through with all of my questions and requests that made applying & moving in a breeze. I applied during a holiday weekend so there was a delay and some gaps in communication but all of my concerns were immediately handled. The maintenance staff is also quick and efficient as all of my move in requests were handled in less than 12 hours, very impressive. I’m loving the management so far…I look forward to having a positive renting experience with Stone Creek at Old Farm .

Al
Review №3

I’ve been looking for a new place to live and it hasn’t been going well. But this place has gone above and beyond in making me feel welcomed and as if I’m already living there and I’m part them.They are so nice and inviting and Lucia was so sweet to answer all of my questions and concerns she was also so patient with me since I’m a freak when it comes to safety, rules and all that stuff because I have kidos. I did find out by a friend that this was new management and let me just tell you I would love to be part of this community.

Ja
Review №4

This place was one of my tops picks for a new place ! Wonderful environment, I had a lot of help viewing the property and I believe her name was Camila, she walked me through and answered questions or concerns I had and made sure I felt comfortable with the whole process. I would recommend at least going to view the property ask for Camila she was extremely helpful !

St
Review №5

SCAM ALERT: Avoid Stone Creek at Old Farm at All CostsAfter fulfilling a 2+ year lease with my family and paying rent diligently, I was shocked to discover Stone Creek had slapped me with an unwarranted $180 cleaning and damages fee. Despite leaving the apartment in pristine condition, as evidenced by video documentation, the management sent this baseless charge to collections without any prior notification, not even 30 days after my lease ended. This egregious act demonstrates Stone Creeks appalling communication skills and disregard for tenant satisfaction.My experience was further marred by Stone Creeks s subpar internet services, which consistently failed to deliver reliable connectivity, forcing me to secure alternative arrangements at additional expense. Prospective renters beware Stone Creeks questionable business practices, coupled with inadequate communication and substandard amenities, make them an unreliable and untrustworthy establishment. I strongly advise against renting from Stone Creek to avoid potential financial and emotional distress.

An
Review №6

Ever since they changed management, this complex has gotten so much better. The new staff is so much more dedicated to making our living experience here great. I appreciate their hard work.

Cr
Review №7

I am very happy with the treatment that I received. I was greeted by Lucia at the front office. She was very friendly and had great communication. She showed me around and answered all my questions. 🙌

Co
Review №8

Camila had great customer service and was so nice as we discussed updates to my apartment. I’ve been here over a year. Quiet property with new updates around the community

Ra
Review №9

Camila was absolutely helpful, professional and incredibly knowledgeable. She was very kind to us and helped get the application process done very efficiently wow. She is the best.

Ja
Review №10

Excellent team.The people at the office help us with any question or concern we have.I have seen many renovations to the structure of the property.The manager is really nice

An
Review №11

Great apartment! Modern, clean, and filled with natural light, making it feel cozy and welcoming. The building manager and staff are responsive and friendly, and the location is super convenient,close to shops, restaurants, and public transit. Highly recommend for anyone looking for a comfortable place to live!

Gi
Review №12

I never leave reviews but this complex is great. Me and my wife went to tour the community. The staff was great. I found my new home. I’m excited about my man cave. Known as the garage.

An
Review №13

I’m extremely frustrated right now. There are workers around the apartment complex, and I regularly have packages delivered to my apartment. Today, I had a package delivered at 1:06 PM, and when I got home at 2:30 PM, it was gone. Stolen in broad daylight. This has never happened before. I went to the office to report it, but all they said was that they would ask around to see if anyone had seen anything.

Ce
Review №14

Amazing experience , great staff, Camila was incredible friendly and responsive, , apartments are modern and just a great place to live all in general , I would recommend it for anyone looking for a good place to call home.

Sh
Review №15

Good community for living...good and helpful staff.. I have been living since a few months.....good and quick maintenance services..... Delightful to be a part of the community

S
Review №16

Roaches are a nightmare , they are everywhere even under the carpets. It does not good to send pest control into one unit and not every unit.Pest control does a poor job. They lay a trap that bring more roaches into home and spray a little. It does nothing but bring more roaches. Previous apartments I’ve known to do mandatory pest control for all units to ensure their units are pest free. Surely this will be a health concern from infestation.

El
Review №17

Camila was so professional when giving out the property information. She really made me feel welcomed to the community. I can’t wait to move in.

Ad
Review №18

I just met the new manager Camila and to say I was impressed is an understatement she was understanding and listened very well. She gave me clarification and helped me with my needs. Thank you so much.

Je
Review №19

Camila was great! She answered all my questions. Cannot wait to move in to my new apartment! I highly recommend this place!

AH
Review №20

Lucia and Camila were very helpful throughout my move in process. Love it here so far! Highly recommend

Ch
Review №21

I toured with Sergio Saturday. Very professional and informative. What I appreciated most was his genuine interest in helping me find the right apartment to fit my needs and his kindness. And the comments is beautiful. Thank you Sergio. Ill be filling out the application today.

Bu
Review №22

Camila was the absolute best here. The best manager Stone Creek so far. Will definitely miss living here.

Jo
Review №23

I have had the pleasure of interacting with Sergio Camacho on several occasions, and I am always impressed by his dedication and professionalism. Sergio is always attentive to all our needs and issues, addressing them with a smile and a positive attitude. His excellent customer service and good manners are truly commendable. Every interaction with him has been a pleasant and seamless experience. I highly recommend Sergio for his commitment and outstanding customer service. Thank you, Sergio, for your amazing work!

Ja
Review №24

Great apartments and management, I talked to Camila and she was an absolute sweetheart, made me feel very welcome!

Ma
Review №25

Lived on this property for over 2 years, always paying rent on time, never complaining about crazy charges they imply. To start off, I paid $50/month for an internet service that never EVER works. The property refers you to the internet company and they refer you back to the property. I had an additional service prior to them implementing the internet charge that you can’t opt out of so I had to continue paying my own, and the one the property forces on you. That’s over $1200 that I tossed in the trash… Now at time of move out, we had professional cleaning done to the unit. Turned in our keys to Sergio… just to get charged almost $200 in fees. Additionally, Sergio told me that I would not get my deposit back. When I visit the property to ask about the fees they tell me they have no record because the property was sold to a new company. I moved out Sept 9, received an email about the almost $200 fees on Sept 29. Tried to contact the office and NO ONE ever picks up. By Oct 5 this account was in COLLECTIONS! It hasn’t even been a month since we moved out and no one knows how to give me an explanation of why this is happening. No one knows anything, they’re just playing hot potato with my family and I referring us everywhere and no where with answers. It is extremely unprofessional to play with someone’s good history in such a sloppy manner. The apartment was left SPOTLESS, the deposit WAS NOT RETURNED and the property and everyone we are dealing with are just being thieves. WORST move out experience in all my years. This property truly deserves to be reported to the BBB.

Ra
Review №26

I don’t like this, Appointment, peoples Live up upstairs so noises, And when I called the office phone, they never answer my phone . When I go to the office to make report, about something broken, they never come to fixing for me. today I go again to go to report something Broken again, but they don’t say hi or anything . They ignore me They just be nice with your the first jaan contract. After that they don’t care whatever you go to report to them about Apartment broken. I don’t like this place at all😡

Gr
Review №27

Manager, and office staff are very welcoming and helpful I being living here for only a couple of months and I’m very pleased with my apartmentHighly recommend this community

Du
Review №28

Camila, Ricky, and Jose are a pleasure to encounter. The properties improvements are adding value to the property and touring the as a breeze!!! Kudos to the team!!!

Fe
Review №29

9/27/23 Update- Since Ashley took the manager position, we have seen the interest they put into the residents to keep us happy and comfortable. Little by little I know that she will make a big change. Right now I feel happy and comfortable in my apartment. The price is affordable for how spacious my townhome is. Thank you Ashley for getting this property out of the hole. Maintenance is friendly at all times.When I first went, Taylor the community manager behaved exceptionally, very attentive. I was impressed with the way she treated me and my family we felt so good, but since I began to live everything became a nightmare. I am a resident who all I want is for my things to be fixed and to move on, but to this day I have felt that neither she nor the regional has cared. It is very sad and frustrating😔The photos that I just attached are just the minimum of everything that the apartment has. NOT to mention that I cannot leave food defrosting because cockroaches get inside the packages😔I hope that even someone from corporate who cares about their residents can take the time and give me a call. Thank you

Ra
Review №30

Camila the new manager was so helpful today. Will be renewing my lease

M
Review №31

Very happy with the change in Management. Camila is wonderful. She is a sweetheart and a breath of fresh air.

So
Review №32

The office staff is friendly and helpful every time . I highly recommend this apartments.

De
Review №33

Very good service and I love the apartment. Office people helped me out really good.

Ma
Review №34

**Attention Future and Current Residents: Proceed to move to this apartment with Caution!**I strongly advise against moving to this apartment complex due to significant safety and security concerns, especially regarding mail security.My mailbox has been broken into at least three times, resulting in stolen mail and medicine. This is a serious issue, particularly since many residents receive sensitive information and essential medications through the mail.When I reported these incidents to management, they simply informed me that there are no cameras and there is nothing they can do. This lack of action is unacceptable. Mailboxes are an amenity that should be maintained with a high level of security, given the importance of the contents they hold.The managements indifference to this issue raises serious concerns about their commitment to resident safety. If they are unwilling to address mail security, what other aspects of our safety are they neglecting?For those considering moving in, think carefully about your safety and security. This apartment complex has failed to provide a secure living environment, and the managements lack of response is deeply troubling.Stay safe and consider other options before moving here.

To
Review №35

Hands down to new management on this property they have really turn this place around staff is friendly and profesional best place to call home.

Mi
Review №36

Stone Creek at Old Farm its a best option for rent good price and professional service the office really nice service thank you?

Na
Review №37

Camila was really helpful and informative in regards to the process of the property and answered all my questions.

He
Review №38

Good service in the office. Excellent place to live the property in perfect condition

An
Review №39

Unfortunately unable to give zero stars. Both the admin and maintenance personal are incapable of getting their jobs done. Now with Covid-19, it has gotten worse. They’ve had to repair the same things more then 3-4 times. We keep being made promises that things are going to change, and that’s why we stay.. And then nothing, everything goes back to the way it has always been..Update:After living here for 2 yrs,we decided things were just getting worse. So, instead of fixing things, they would just change Managers. (So, 4~5 managers in 2 yrs) I recently moved out of this place, i spent the entire last day i was there cleaning and they still charged me a cleaning fee. They claim you can’t tell that i vacuumed and cleaned. I WOULD NOT recommend this place to anyone looking for a peaceful living area.

Iv
Review №40

Great place to live. Camila and her staff are Great Always helpful

Ma
Review №41

Love this property it’s very calm, peaceful and clean, friendly and helpful staff.

Ju
Review №42

I went to receive a tour and some information and Camila was very knowledgeable and helpful with the process.

Ki
Review №43

Camila was so helpful and informative. Will definitely be applying.

Fa
Review №44

Very disappointed someone opened my garage door and stole my stuffs and 3 weeks after the broken my car glasses and stolen my stuff again when I complained about it at the leasing office they told me to do police report and call my insurance 🤦🏾‍♀️

Ye
Review №45

I love the staff here. Taylor and Ashley are awesome. There has not been a time when I needed help or something needed attention and my requests were ignored. They are very efficient with responses and actions being taken that need to be addressed. I will say that they are the controlling factor of my choice to stay here. The maintenance crew is great. Whenever I have an issue they will fix issues to prevent other issues from occurring in the future. They are friendly and so polite. I cannot say enough about how I appreciate the care and attention that I receive from the staff at Stone Creek.

Iv
Review №46

Property is amazing! Love how nice there are at the office aswell!

Ch
Review №47

The ones working in the office in the maintenance are going in peoples houses and getting their stuff and then they act like they dont know whats going on then when you get tell them things

Ab
Review №48

The new manager is the best we have yet to have. Very helpful!!

Br
Review №49

Stone Creek Apartments: A Comedy of Errors in Property ManagementMy experience at Stone Creek Apartments left much to be desired, primarily due to the apparent incompetence of the manager. From administrative mishaps to communication breakdowns, it seemed like every interaction with them was a frustrating exercise in patience. Its baffling how someone so clueless could hold such a pivotal role in the complexs operation.Fortunately, amidst the chaos, the other office staff managed to shine. Their professionalism and competency stood in stark contrast to the managers blunders, often salvaging situations and ensuring residents needs were met despite the managerial shortcomings.While the property itself may offer decent amenities and living spaces, the lack of effective management significantly detracts from the overall experience. Potential residents should be aware of the managerial issues they may encounter before committing to a lease.In conclusion, Stone Creek Apartments has the potential to be a pleasant living environment, but until the management situation is addressed, it falls short of its promise. Proceed with caution.

Ma
Review №50

I went to visit the apt and I loved it. I took the tour with the leasing agent Sergio, she was very kind and helped us find the apartment we were looking for, the area is very nice.

Er
Review №51

Loving the new management! They are very communicative and attentive to my concerns.

Ja
Review №52

Kamila was super helpful getting my new lease signed.

Sa
Review №53

The office staff was great and super friendly! The property was really nice as well. I would definitely recommend checking them out if you are in the area.

Al
Review №54

The staff is super nice and approachable. Ajee was very helpful and answered all my questions… and I had many. He was super patient and very informative. The place is warm and welcoming and I would recommend anyone to come live here.

Br
Review №55

Love living here. The team is so nice and so tentative.

Al
Review №56

Stone Creek at Old Farm is great!! Ms Taylor manager of the property is great. Very professional and caring making sure us residents are comfortable and our needs are met . Also Ashley is so kind willing to help. She is always so pleasant and goes that extra mile. Maintenance here is great and turn around time to get a ticket done is always within 24 hours unless it cant be helped. Great team !! Safe!! Clean!! A great place to look live!!

Pa
Review №57

Sergio was very pleasant. The layout of the apartment blew me away I was disappointed there were no units availabe

CH
Review №58

Camila was very professional and helpful today.

Gu
Review №59

Professional management, Camila is wonderful and polite.

Ra
Review №60

I lived at this property for a year.Pros: The staff is nice. I worked mainly with Ashley. Maintenance completed request in a timely manner. Grounds were clean for the most partCons: I was told I was getting a renovated unit but a week before moving I received a call saying the unit I signed for was a classic. They offered no solutions. I asked if I could move into a renovated unit when one became available or if I could get updated appliances. Was told upgrading appliances would take 3 months which I was fine with. Taylor put me on a list and told me she would get back with me but I never heard anything back. Followed up 1 or 2 times but never heard anything. Didnt hear anything until I completed a survery mentioning this issue by then I was ready to move.My building was had a bad german roach infestation. There were roaches everywhere in my apartment kitchen, bathroom, office and bedroom. During the summer (when they started appearing) until I moved I requested pest control everyother week. I even did the viper service where I emptied out the kitchen and bathroom and they bombed my unit but still.. I had roaches. Was even told by an agent that the showroom unit was being treated for roaches. No one lives in the showroom.. so that says a lot. I complained about this issue a lot. I lived on the first floor and experienced 3 other types of outside roaches the big American roaches(tree/water) and 2 other small kind which were also bad in the summer. Oh and I had to trash my couch due to this infestation.So if youre afraid of roaches like me dont live here.

Pa
Review №61

I would never recommend this apartment complex to anyone. There is terrible internet service which they charge you double price with zero service. I have been complaining more than 2 months but nobody cares about it. They also make Visitor parking trap for your guesses, recently my guess came over at 11:13 pm and when I looked from balcony at 11:15 they towed her car within two minutes without letting guess to come unfloor that i can register her car. Within 8 days they broke my garage and even apartment has security who always sleeps in the car. Unit has AC problem which never got resolved as well. Dont waste your money in this apartment please try somewhere else.Never recommend!!!!

B
Review №62

I wouldn’t bother coming and living here. This place only cares about taking your money. Like other tenants on here, I’ve experienced roaches ever since I moved in and nothing was done about them. The front office is indifferent about your problems and sometimes there wouldn’t even be anyone there during office hours. Sinks and bathtubs were always flooding due to water not going down efficiently. It’s only pretty on the outside. Our unit’s living room was so uneven you felt like you were walking onto a hill. Don’t waste your hard earned money here, you’re better off going further into the River Oaks area for the price they’re charging here.

Ca
Review №63

Stone creek has been my home for two years and I can honestly say that once we got new management with Taylor a lot of things started to finally fall into place. The complex is well kept up and any questions or concerns I had, Taylor was always available to answer them. Overall, a great place to call home!

Zl
Review №64

Although my start here was rough, the new manager Rhonda has really turned the property around. A good manager makes all the difference. The maintenance staff is great! Always fast and efficient. The community is very diverse in age, yet very quit!

An
Review №65

We love living here and just renewed our lease. Everybody was so helpful throughout the renewal process. We are looking forward to our 2nd year of life at Stone Creek!

Hm
Review №66

Very bad customer service 0 would be better

Co
Review №67

Too expensive for the poor customer service. Parking is a nightmare and had to deal with fighting roaches every morning. The repair guys try to handle the maintenance requests and they do a good job, but the management is horrible. Insulation is also horrid. The AC/heat struggled to keep the place cool in the summer and warm in the winter. They are not concerned in the least bit about customer service as long as they are getting paid. I would look elsewhere.

Ry
Review №68

I just signed my lease and Ajee was very responsive to all of my questions and concerns. He was quick to respond to all of my emails and made this an easy and smooth experience.

Sh
Review №69

Update:Seems there was a change in the Management team by bhmanagement. I reached out to them again in January 2021 and got my issue resolved in a couple of calls. The process was fairly swift. Nely was extremely helpful. (changing the rating to 2).Older Review:Management(Nov-Dec 2020) is unresponsive after you sign the lease, worse after leaving the apartment. I have been trying to follow up to get my deposit refund from a few months. They dont answer calls nor do they call back. Extremely disappointed.The apartment we were living in was just okay, it had lot of chipping especially in the kitchen cabinets and they were only painted over to make things worse. The dishwasher broke down every 2 weeks, flooding the kitchen. The patio screen and all window screens were broken/torn when we moved in and was never repaired even after requesting. Most of the time response being take it or leave it. We could never keep them open during our entire stay. Not worth the money you invest.

ma
Review №70

Im resident here, and I was waiting for 6 months to fix my lease, and now Mariam and Sergio help me to fixed in just 1 week, Im very happy with the new people on the office, they are very helpful Thank you Mariam

Ma
Review №71

Avoid, Avoid, Avoid! We lived here for just over a year, and had a pretty good experience while there. The apartments and community are really nice, and they had a lot of fun events for residents. That didn’t make up for all the issues we had, move-in, move-out, and while there.1. They didn’t honor the price for the apartment, listed on their own website, when we submitted our application. They actually didn’t tell us they wouldn’t honor it until we submitted our application fee which they also refused to refund. They instead “compromised” on the price2. Maybe 25% of our maintenance requests were actually answered. It was so bad we didn’t even bother submitting a request to fix the A/C and just toughed it out the last couple months.3. After move-out they sent us $600 worth of move-out charges, half of which were for a pet we never had, and refused to remove them. Also included a utility bill we already paid.4. After paying the balance, because they refused to show up to things like mediation, they still sent us to collections.If you do move here, take pictures of everything when you move-out, get everything in writing, but it probably will not help at all. We took pictures and submitted them with our appeal, they would not budge. But it could help your case if you decide to take it to court; you’ll probably have no luck otherwise.There are so many other apartments in the same area and/or price range, seriously not worth it.

Na
Review №72

Too early to share any real feedback as we moved just this week but really feeling great about this community. Design of the apartment is excellent with plenty of ventilation. Feels secured, close to groceries, school, hospitals everything you would think of moving into a house. Excellent location.

Fl
Review №73

The property has become less resident friendly. So much has changed since my last positive review six months ago!-----Thanks, Rhonda, Tyler, Walter, and Abdel, for making our community feel like home. My family and I appreciate your continued professionalism and dedication.Regards,Floyd and family

ar
Review №74

Stopped by, says we dont see people without appointments, call, theyre never at their desk. Great service.

Sy
Review №75

I have been leaving here for almost 3years now and have had great experiences with staff and office management. Love this place it’s great to live here!Tyler and Rhonda are very friendly and helpful!I would like to also mention the staff of maintenance Walter, he’s very efficient and hard working person. Helpful and friendly!! Thanks

Ji
Review №76

The place is actually pretty well kept and nice/neat. The maintenance team seems competent. The managing staff seem complacent and oblivious. If you want to be left alone and be in a small community this might be the place for you. Just be ready to deal with the office essentially ignoring you unless you really ram your problem down their throats. Ive called the front office about a dozen times over the last two weeks and Ive never had my phone call answered. Phone calls will be sent to voicemail. If you want something done you just have to drop by the front office a few times until you actually find someone and then bother them. I moved in during the last 60 days and it was quite a chore getting in contact with the front office staff.

Ga
Review №77

Today I passed through Stone Creek and the boy named Sergio assisted me very well in my apartment search, very friendly and very good service

An
Review №78

Rent at your own risk! Ive stayed at Stone Creek Apartments for a total of 3 years given it was a convenient location. I cant even bring myself to give them one star but I had to in order to post this review. Heres to name a handful of issues:1. The dumpster is always full and trash is disgustingly placed surrounding the dumpster.2. You will constantly receive letters about maintenance entering your homes and find things missing3. Apartment alarms will go off in the middle of the night for hours.4. Management will not respond to complaints timely5. Gates will not work periodically6. Make sure you take pictures when moving out. They will bill you an astronomical amount for no reason. Somewhere in the ball park of $800-$1000.There are plenty of new apartment complexes in the area now. Please save yourself the trouble and rent elsewhere.

To
Review №79

Integrity will not be found here!!! Everything was fine until I moved out. They stole my deposit and now they will not answer my calls or reply to any of my messages. If you decide to choose them as a place to live, beware that your deposit WILL NOT be returned to you. BH Management will tell you to call the apartment office, the office will tell you they already sent the check. I even tried the regional manager but no luck there either.

Ol
Review №80

We lived in this complex for over than two years. When we moved in BH Management took over and everybody started leave a bad reviews, but management is great. They keep complex clean and safe. All our maintenance requests are completed super fast. Staff is friendly and helpful. Complex is a little bit off Westheimer which make it really quite and you don’t really have some random people around. I Highly recommend the Stone Creek at Old Farm.

Ni
Review №81

Ms.Taylor Caldwell hands down, is the most reasonable, as well as, most responsible Property Manager Ive ever encountered. Shes so easy to communicate with and that alone deserves a 5 star rating! Be sure to always ask for her!

Ru
Review №82

The Stone Creek at Old Farm is the BEST apartment complex I have ever seen in. I absolutely love it here. Their staff is friendly and attentive, especially Lochah! Lochah has been so helpful and wonderful to us and she is the one who helped us sign my lease. She is amazing Any time I need services done, it is completed almost immediately. This is definitely a wonderful community. I feel very safe and secure as well. There are a lot of great restaurants and grocery stores near by. I would stay here as long as I could . I highly recommend the Stone Creek at Old Farm and Lochah to anyone looking for a lovely new apartment.

Th
Review №83

Camila was very kind and professional.

Di
Review №84

Stonecreek is a great place to live. It was recommended to me and my family by a former colleague and I am glad that I took her advice. Rhonda, has been extremely helpful and is working hard to help there residents during this difficult time.

de
Review №85

It was a very nice experience. However, I have a few questions for which I need clarification from you about the items quoted in the rent. We will visit you again tomorrow morning. Many thanks. RegardsDeepak Pasricha

Ke
Review №86

Been here almost a year & I am becoming EXTREMELY disappointed at how my apartment complex handles any situation that l go to the office for. My apartment got broken into so l called the office to figure out the situation & never received any information in regards to the situation (as if they do no care about people’s belongings being stolen or my safety).Second time my car got broken into! Once again reached out to the office and got the most lackadaisical answer l could have received about a car break in.Finally, MY LAST STRAW is my car being towed in THE APARTMENT LOT where I live lol so I went to the office, explained the situation and they said they couldn’t help me (when they could).This is ridiculous and not worth the 1100 I pay every month and l cannot wait to move. The people in the office are not helpful, don’t care about their residents safety and never follow through for any situation.

RE
Review №87

We rented an apartment for our employees on a short term lease. Tyler was very helpful in taking care of the paperwork and process! We have not had any complaints from our employees about this complex. Would definitely recommend

Ca
Review №88

Camila was very friendly and professional.

ya
Review №89

Lucia was very helpful today.

Ai
Review №90

They are literly theif,I have lived in this complex for two years, before turning the key, I paid a cleaner company to clean the apartment, and made sure there is no damage at all, but after two months, without any notice, collection company called on their be half and asked about the money for damage and utility. in fact, they kept my deposite and top of that they asked money.I never had any issues regarding getting my deposite back except this complex, I never had any single damage caused by me.It was worst experience Ive ever had

Jo
Review №91

Me and my wife recently drove past these apartments 4days ago and came across a puppy not to sure what breed or mix she is but hopefully we can get her back home to her owner she was not tags just a colorful bow-tie collar if you seen this puppy in the area recently or if you know the owner please comment and let me know thank you.

Na
Review №92

Hello Taylor,You asked me about my experience and I said it dont take it as personal, iam still paying the price of bein in this community just last night my car its been towed from regular park I just moved in on the third, I dont think its quensedence, when I ask your intervention you said there is nothing you can do , I wish if this answer can change, again you showed me your hospitality.Nasser

Bu
Review №93

Warning!!! This is the worst apartment complex I have ever lived in. We only been living here for less then 2 month but feels like an eternity. All we want to do right now is to move out of this trap. Yes its a trap, after they get you to sign the lease, you on your own. The management never at the office, they never answer the phone and cant fix no issue...just a total disaster. When we moved in, we first realized that our fridge was not working, put in a work order and until now it hasnt been fixed. The dryer is so old that you we have to dry our clothes more then 2 times to finally get a load done. They had card board under the dishwasher that they painted in white to cover up the missing base. I am paying for valet trash without receiving it. Google should create a Zero rating just for this company.

Ja
Review №94

Syed RizviThis is my first ever apartment which I rented in June 2018. Since then I have nothing but good things to say about this place. Both Rachel and Lochah along with the other staff are very helpful and friendly. The maintenance requests are completed super fast. I highly recommend Stone Creek at Old Farm when looking for a place to live.

ba
Review №95

The last place I will go to rent or liveThat’s not a right place to rent for people who don’t work on days especially because the nights are like nights clubs without any interruptions and daily. The office management can do nothing for you because you already signed your lease just support your long term lease with all different music it’s like a tinagers complex apartments without parents and without any respect that’s the best description for this worst apartment with expensive prices and crazy peoplesBe carful guys don’t go to rent here you will regret it all your timeThank you

Za
Review №96

If your self employed and your money goes to your business account, do not even enter stone creek. My proof of income is my business account...or maybe it’s the fact that my husband is Arab that you guys decided to be hard headed..anyway, I don’t want to lease where the leasing agents and managers are rude.

An
Review №97

Been living here since the begging of march and I love it, Don was my agent and she did a wonderful job in finding the perfect apt. Their are always community events going on and pool is so relaxing.

Sa
Review №98

Mary at the front was super helpful during the application process. She made moving into the complex really easy.

Da
Review №99

They make up the rules as they go. The pool lounging is always closed, we cant even have a simple BBQ on OUR OWN Balcony! This place is horrible HORRIBLE, Horrible! Im warning you dont waste your time or money! The manager thinks shes a slave master! Like shes paying every ones rent! She checks your apartment like you are a child! Its ridiculous at Old Farm. EXIT THIS SITE NOW! WARNING!!!

ru
Review №100

Ashley and Taylor was very professional and nice and made my move in easy I love the Property everything so nice and quiet, Stone Creek at Old Farm is a great place to live!!

Ad
Review №101

Very quiet and well kept apartment complex, one of the more secluded areas that you will find along Westheimer. Nightly security and they make it a family friendly environment. Rhonda and the staff are a great help.

Er
Review №102

1.every week they are cutting off the water, and it goes on for hours.2.dont clean the pool, the lounge chairs are old and broken.3.should change the carpet for hardfloor, in the apartments

Ap
Review №103

Stone Creek at Old Farm is a pretty decent place to rent. The maintenance guy Walter is the best, the night security is also one of my favorites he makes my family and I feel secure and safe, and management is very responsive.

Th
Review №104

This place blows with organization and handling paperwork and concerns in a timely manner. I have emailed and called the office 3x and still have yet to have a response. Greystar ate up my deposit without showing me any inspection papers and/or pictures and BH management acts like they care but havent addressed any of my concerns in the last 2 weeks of calls. you literally have to get on their ass and show up in their office to get anything done. I just want to return my keys and do the proper walkthrough with them so they dont take advantage of me or falsely charge me for anything and be done!

He
Review №105

I am excited about my new apartment home at stone creek. Tyler did an awesome job guiding me through the leasing process. I look forward to my stay here.

Am
Review №106

Very nice place to live in ,clean and safe, I have been living here for more then 2 years. Very friendly staff.The maintenance guys especially Walter is amazing, very helpful, always greeting residents and always willing to help.

Rh
Review №107

Camila was helpful today.

Om
Review №108

Amazing and great place to live in for more than 4 year, the maintenance are good especially walter very helpful guy and respond always fast, fixing the stuff from first time dont need to call him again. the rent is expensive in this community thats the only problem

Am
Review №109

So far I enjoy my place only been here a few weeks, Don was so helpful, only issue Ive had is not getting the places I originally wanted. Other then that very neat and quite place to live with family ooh yeah would be nice if ppl picked up the animal Poo off the sidewalk ...ugh

Vi
Review №110

Bait and switch operation, they charge $140 in monthly fees in addition to the rent.German roaches infestation in the MODEL UNIT no less.

Aj
Review №111

The customer service is very poor, it took me 1 week to get smart service and parking for my own car and I was paying for it since I moved in, after that I put a maintenance request for the water flow that it’s very low and the said me that they don’t have proper pipes to increase the water flow according to them this is the accurate water flow, but that’s not right, one of my friend lives in the same community and there water flow in the apartment is good and they said me if I want to increase the water flow than I have to buy the pipes and install by my own expenses which was very not right customer service is very poor

Ma
Review №112

REALLY RECOMEND THIS APARTMENTS .JALENSE RAZA.!

Ce
Review №113

The homes here are beautiful and the grounds and amenities are outstanding.Our guide Taylor was very detailed in explaining the community and what they have to offer.

Ka
Review №114

Bad location and the worst place to live I feel like I am renting in side a night club and the management didn’t even have the ability to do anything for the bad peoples renters , the high prices of the mortgage on those apartment attracting us to be in the safe quiet place but after the signature you will regret the day when you decide to go there noise and louder music with boomers and the floors are vibratingHere you will call 911 every-times because I body gives any importance to your complaints

Ha
Review №115

It took me one day to apply and move in it was the fastest moved in ever and Ashley was really nice I would recommend everyone to to join the community

D
Review №116

The rent increased 12% last year and this year it increases 18%. If you choose this apartment, you will see a huge rent increase next year or you will have to find another place to move.

Mi
Review №117

Love the experience. Ashley was simply amazing. Thanks so much Ashley-I look forward to making Stone Creek my home.

Al
Review №118

I really liked the property, very clean and everything very well organized

Ty
Review №119

Leasing was made very easy! Lochah handled everything, all I had to do was walkthrough and move in! Excellent customer care!!

Gh
Review №120

I own my own car dealership and these people wouldn’t take my business acct as proof of income. What a joke.They do not even know what is needed.

Za
Review №121

The staff are amazingly friendly. I came from Ohio to Houston and my friends recommended the Stone creek at old farm thousand Time

Cr
Review №122

I cant say anything bad about this complex. The staff is so nice, its a quiet property and never have any issues with neighbors. I would definitely reccomend this place to anyone.

Ni
Review №123

Been here a year, never seen ONE bug in my unit, parking is always good, maintenance was always fast, plan on staying here much longer

Su
Review №124

Beautiful location, good property with great appliances, I m staying here from almost past two years ,with small isues this area and community and s perfect.

Jo
Review №125

The best person who took care of me was tyler I will give her raise and then some cause of her me my godfather and his wife got apt there dont ever let her go

Kr
Review №126

Worst management ever..management is not responding properly. if there are any issues also they do not care. lots of mosquitoes in ground floor due to heavy water clog.

Ab
Review №127

Those who looking for safe and calm place to live, well this is it . The new management is WOW very helpful and corporatable. Only one thing is missing, play ground for childern please.

Ha
Review №128

High-quality apartments and as beautiful as apartments in 2301 lazy hollow drive and buying it was so special and it was almost expensive as $2,000

Ar
Review №129

Nice place , real people caring with love for residents, Rhonda and Tyler have been very helpful with my renewal process even in this coronavirus time

Mi
Review №130

Ive been here for a year and they are great people. No problems and great service.

in
Review №131

Apartments are beautifulI just visited recentlyNice clean surroundingsBeautiful interior and spacious roomsI liked it

La
Review №132

Infested with roaches, the apartment we moved into is full of stains, playdoh, markers, and food stains day one I had to clean up grease stains in the kitchen, We are really disappointed.

h1
Review №133

Amazing leasing agents

Ka
Review №134

Health environment and cooperative management feels like home .

Ed
Review №135

I had a good time and the service was excellent, thanks to Sergio Camacho for making my day better

Me
Review №136

Great service the property manager was very informative and nice.

Ze
Review №137

I have been living here for a year now and I love this place, its quiet and neat and the staff is great.

Ju
Review №138

Great staff.

An
Review №139

VERY dishonest management. Apartments are ok but the staff has NO INTEGRITY and steals prospects money. Do NOT trust.

Pr
Review №140

Are you looking for Quite, Clean, Safe Place to Stay? This is the place! No Complain!!

Lo
Review №141

MARIM, shes a helpful person, and she solved my problem.

Al
Review №142

Love the new team as well as the old one, the new upgrades are amazing great staff.

Fa
Review №143

Maintenance guy Walter very cool guy!!! As for the new management team NELLY awesome 👏

Ev
Review №144

Excellent service seriously.... we will be applying... thanks Ashley

Mo
Review №145

Love it, the apt. are set up so neat!

ls
Review №146

We have been living here since 3years.Unfortunately Brittney left the place .Worst service.

Lu
Review №147

Great staff! Great living!

Sh
Review №148

I love this complex !

Ea
Review №149

Walter and the Maintenance crew are awewome

Sh
Review №150

Great apts

Ma
Review №151

The customer service is HORRIBLE..!!!!!!

Ch
Review №152

Beautiful place

Yu
Review №153

I have been living here for 3 months and I wanted to take the time to experience coexistence in the condominium, so I could have a solid opinion of the place. I must say that the welcome and attention from the moment I arrived was exceptional. Both guys are very cordial and professional. Sergio assisted me throughout the entire start-up process, and I must say that he is a great person, very patient, charismatic and with great mastery of the activity he carries out. He was able to accommodate our need for space and get us the apartment that fit us. Otherwise, so far everything works very well. I have had maintenance problems with the bathroom counter and the kitchen microwave and everything was solved shortly after I reported it. I have visited the offices for questions and the treatment I have received has been the same as the first day, the other guy and Sergio always with a big smile and willing to give the attention that is needed.Otherwise, the condominium is quiet, the surroundings remain clean, the pool is a place where you can enjoy a good free time in a beautiful, clean and pleasant environment, the maintenance staff is respectful and friendly, it is the place where you can arrive late at night. night and enter your home feeling the calm that is breathed here. Because you have security personnel doing rounds in the parking lot. Until now and for the time I have been living here, I feel very happy with my apartment and with the place. I am sure that it was a good choice among the many options that we considered before moving. a stone creek at old farm. I give it 5 stars. And my sincere thanks to Sergio for so kindly helping us with the entire application process. The condo is good and it is even better that they have someone like Sergio in customer service!

Il
Review №154

I love the place, it is perfect to live with children, the apartments are very cozy and the attention of the girls in the offices is excellent

Ed
Review №155

Camila treated me with an excellent attitude! I will be applying soon.

Iv
Review №156

They are very good apartments, the truth is there is a very good place to live and they have very good work staff, the truth is I feel very comfortable.

Li
Review №157

Excellent service in the office. The place is very nice, clean, spacious and organized.

Kr
Review №158

Very good safe place, I love it. And Camila, the manager, is a loving person with good values ​​and an excellent person, she helps you a lot.

Ju
Review №159

Very good experience renting here. Lucía helped me and answered all my questions, I recommend it.

Ra
Review №160

Lucia was the best, she helped me with any questions I had. Very beautiful apartments and fair prices

Ya
Review №161

The place is wonderful and the girls treatment is wonderful. I recommend it.

Ja
Review №162

Thank you very much for the welcome, I really hope to live peacefully and happily with my family here as a whole. I am happy with your attention. I hope we always have the best communication!!! Good day

Ge
Review №163

The girl in the office is super friendly, she helped me find a good home for myself, I am very happy with my new apartment and her Costumer Services is spectacular, thank you very much Mariam. You are always available and very kind to the residents.

An
Review №164

It is very convenient to be able to rent the garage separately!

In
Review №165

A boy named Sergio helped me. Kind, attentive and dedicated to his work, which helped me find a new home, to which I am grateful.

Ad
Review №166

Grateful for the attention and quality that Sergio provides in his service, I am very happy for all the help he has given me and for being able to live in this beautiful community. I could give it 10 stars but it only lets me give it 5 😄

Od
Review №167

I did my application process with Sergio Camacho and everything really went super well, super friendly and trustworthy, please take care of him, he is special, thank you Stone Creek

Eu
Review №168

I love my apartment with a garage.

Le
Review №169

Very good apartments! I recommend them!

Pe
Review №170

Excellent service from Sergio Ayón Camacho, very pleasant and very efficient in his work, letting us know and explaining the options we had to obtain our income. You are the best without a doubt Sergio Ayón Camacho

Te
Review №171

Camila took care of me very well.

pa
Review №172

All good with the maintenance part, excellent employees who stand up for the administration that does not work. We tried to move from one apartment to another apartment after the contract ended, and with an excellent rental record and instead of looking for more options, they only focused on not listening andNot helping. I was totally disappointed, on top of that they stole your deposit, arguing that it was another administration that was there and that they cant do anything.Definitely if you dont want to lose your money, dont move here.

De
Review №173

I Love Where I Live. You Are Well Cared For In Good Condition, The Attention By The Office Work Team Is Special. I would recommend them to all my friends

St
Review №174

Sergio helped us a lot to look for an apartment, very professional and very good customer service.

Ge
Review №175

I liked that it has a washer and dryer.

Lu
Review №176

Very good administration.

Ma
Review №177

I like it. Live. Here. Because there is a lot of attention for one. I love it. How Ashley and José treat me. The maintenance guy is fine.

Ol
Review №178

Miss Marien is very good at her job. She helped me a lot to be able to move to this place. I have been here for 5 months and I am very happy with the place and with her, she is very kind ☺️

Mi
Review №179

Very good treatment by the staff

Vi
Review №180

I went looking for an apartment, I was assisted by a young man named Sergio, very good service 👌🏻he offered me very good prices. Pleased with the attention received.

Ch
Review №181

I am very grateful, a boy named Sergio helped me and I was delighted with his service, it is great.

Lu
Review №182

Thank you for the good service provided by Sergio, very kind and attentive to all the questions and requests I had, very helpful and prepared, highly recommended the complex and especially Mr. Sergio

Di
Review №183

Excellent place to live in a nice, nice place, very clean and quiet. All workers very friendly and respectful

ke
Review №184

Good service for residents

Ar
Review №185

Very good service from the new manager.

ka
Review №186

Camila very attentive! 😍

Fr
Review №187

Sergio Camacho treated me very well and comfortable, I am going to live with you thanks to your help and training, take care of him

Ne
Review №188

Marian is an excellent person and her treatment is wonderful. I am very pleased with her and her treatment. I recommend it. It is a pleasure to have met her.

Li
Review №189

Grateful for Sergios attention, very satisfied with the quick attention and solution to the problems.

Ir
Review №190

Camila took great care of me!

An
Review №191

Very good service from Sergio Camacho. Excellent attention 👌Thank you so much! Blessings

Ca
Review №192

Excellent attention from Camila

Ja
Review №193

The tour was very detailed and the person who provided us with the information was very polite and professional.

El
Review №194

Mariam very satisfied with her attention and her work, super pleased with her, an excellent person, I recommend her.

Su
Review №195

Super pleased with the attention of Miss Marian, I recommend her a loving person 🥰🙏🏻

An
Review №196

Camila a1 👌🏼

Ro
Review №197

This condominium is the worst in the world, do not move here, there is no security, there are people who come in to break cars and no security is in charge in the office and the new administration is terrible, they treat you very badly.

Information
28 Photos
197 Comments
4.2 Rating
  • Address:8585 Woodway Dr, Houston, TX 77063, United States
  • Site:https://www.stonecreekatoldfarm.com/
  • Phone:+1 346-525-3831
Categories
  • Apartment rental agency
  • Real estate rental agency
Working hours
  • Monday:8:30 AM–5:30 PM
  • Tuesday:8:30 AM–5:30 PM
  • Wednesday:8:30 AM–5:30 PM
  • Thursday:8:30 AM–5:30 PM
  • Friday:8:30 AM–5:30 PM
  • Saturday:10 AM–5 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Swimming pool:Yes
Crowd
  • LGBTQ+ friendly:Yes
Similar organizations