Punbar Air

14610 Tivoli Dr, Houston, TX 77077, United States
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Punbar Air
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K
Review №1

Punbars HVAC maintenance service was systematic and thorough with a 15-page report provided of the system condition complete with detailed measurements. Recommendations were given to improve the attic environment and ventilation considering the low-rise roof and limited attic space. Their service was perfectly professional and more than satisfactory. Punbar had earlier redesigned and reinstalled the entire system in 2019 following ten years of system failures, recurring mold, and inadequate solutions from other vendors.

Cl
Review №2

Ive been using Punbar for a few years and their service have been consistently good and reliable.They are always quick to reply and give you an appointment when you call and the technicians are good.They are also careful and considered to make sure they keep the mess under control while they are working and leave everything clean before they leave.Jose Garcías was in charge of the service this time. He was kind, professional, respectful and friendly.

Br
Review №3

As usual, Punbar Air did a great job. Their techniciansare all very professional and they consistently show multiple options at various price points to help you make a decision moving forward with any repairs or replacement. Gustavo especially did a great job making sure I was comfortable with everything. I highly recommend them!

Ra
Review №4

Jose and his team from Punbar did a fabulous job on our unit replacement. They were fast, thorough and efficient -- followed up by several hours of measurements to make sure the installation was performing as expected. Anyone hiring them should be assured that they know exactly what they are doing and that they have the customers needs in mind. Comfort has returned to our home!

Ke
Review №5

My visit with Ronald Amaya was very informative, I learned a lot about my system and how it should work. Ronald spent several hours evaluating my existing system and provided recommendations to improve the efficiency and overall performance of my system. After the evaluation he was able to provide me with several cost options that he felt would resolve my concerns. He was not interested in just installing a new system like the one I have, he took the time to truly analyze my situation and suggest improvements. I will have several other contractors come give me bids before I make my decision but they will have to be able to provide the same type of technical information he did to even get a chance at having my business.This was a great experience and I highly recommend PUNBAR evaluate your system before you make a decision to purchase a new system.

Te
Review №6

I have problems with one of my AC units for many years. Went through 3 ACs in 27 years. Gustavo was able to diagnose what the problem was and provided me with different service plans. He arrived super on time at each appointment. Gustavo was very patient and courteous. The whole team was professional and efficient. I had ductwork redesigned and replaced. I felt terribly bad that they worked in the attic for many hours under this heat. My AC now runs like a champ. I never know that AC could be so quiet when running. The air flow improved so much that I am really enjoying the results of the service! Thank you so much! Mr. Gustavo and your team !!

Pa
Review №7

Excellent service as always! Thank you very much, Leo.

Lo
Review №8

Leo was great at doing his job. Love that he gave a recommendation before starting any work unlike other companies. I look forward to continue working with Punbar. Awaiting for the report so I can make my ac unit more energy efficient and save on my electric bill.

Da
Review №9

Maria was friendly and answered all my questions that I had. Gustavo Chirinos was the technician that came out and serviced my HVAC unit, I wanted to have my unit cleaned and also had issues with a leaking drain pain. Gustavo gave me the list of prices and services to choose from and gave me his opinion on what would best and within my budget. He was professional and had excellent communication, after the job was done he cleaned up and showed me the work he had done.

Jo
Review №10

The team arrived on time and patiently waited for me to locate the key to open the entrance gate. The team was professional, provided flooring material to protect the carpet, and diligently went about the installation with little disturbance. The Team Lead explained all the operation and reviewed the details after final installation with a promise to return to do further testing when the weather changes (it was a cold day).

Br
Review №11

Arael did a great job with my AC repair. Came out the next morning after the issues arose and got it fixed, and kept me informed on exactly what was going on throughout.

Me
Review №12

Ever since Punbar installed our entire new HVAC system and ducts 6 months ago, they have been incredible. Since the installation, they came to do a 6 month check up. Then a couple weeks later the heat wasnt working. They came in only hours after I called to check and fix my heating. Theyre so prompt, kind, knowledgeable, and wonderful overall.

Da
Review №13

Punbar is run by a seasoned corporate professional. It shows in every aspect of their work. Professionalism of communication, solid engineering planning, on site staff are technically competent and helpful, responsiveness to queries. Excellent company. Highly recommend.

St
Review №14

Punbar Air technicians are of the highest quality. Their customer service is excellent - I notified them of an issue over Labor Day Weekend and the problem was resolved the Tuesday after Labor Day.

KM
Review №15

I have never seen such professionalism from ANY HVAC Company. Punbar Air came out to help us diagnose a terrible air circulation problem. Every other HVAC company did simple diagnostics simply confirming the condenser and air handler were functioning. Jose from Punbar Air came out and ran tests which proved my suspicion that we had air flow problems. He then spent time designing out a real solution, and walked me through the schematic that was drawn up. His team came out and implemented the plan and it was an instant noticeable difference in air flow to all of the rooms that suffered before. Jose as a professional is really something special. He makes you feel like you are in a partnership as opposed to being at the mercy of the company. Most other companies I’ve dealt with do not come close to that experience of genuine care and due diligence. I also want to thank Ronald and Jose for taking the time to break down what the team saw during their assessment, and for being forthcoming that there could be challenges that may not be overcome. I’d also like to thank the front office for their customer care and attention. This was just such a great experience, and while not cheap they solved a problem no one else dared touch. Thank you Punbar Air!

Gr
Review №16

Excellent work. Friendly and professional staff. Timely house visit and repair scheduling. They take the time to explain options and have fairly transparent pricing. Gustavo ran my project well. Hes a star. Id give a bonus 6th star if that was an option.

Li
Review №17

Did great work repairing a water drain issue with the drip pan under the air handler. Gustavo C. was very knowledgeable and explained in detail what the issue was and the repairs involved. Much appreciated. Business was very good with communicating with me. I recommend them......

G
Review №18

José came out on a Saturday to diagnose and fix out a/c issue. He was on time, very professional and was very informative about the options and issue we were having. I used the company for my salon location as well and they did a wonderful job at that time as well. I definitely recommend their services and will refer everyone that is in need of their service.

Ke
Review №19

Gustavo was our tech assigned, very professional, on time, extremely fair both he and the owner Ronald. They have earned our trust and continued patronage. Thank you so much for being a beacon of hospitality service merchants to us all.

Br
Review №20

PunBar came through again. I’ve been using them for years. Late Thursday our AC died, called and they were able to come Friday. Diagnosed need to replace outside condenser unit and interior coils. Saturday arrived early and completed the job. Tech was José, he and his team got the job done, keeping me updated throughout. They have always been responsive, courteous and professional. Amazing guys. Thanks

Ir
Review №21

I had a good experience with the service provided by Punbar. The technician, Jose Garcia, was knowledgeable and competent. In a few hours my air conditioner was working and cooling my house.

Ra
Review №22

The technician did a wonderful job. He was punctual, courteous, well informed, and efficient. He was able to identify the problem with our air conditioning system and repair it immediately. He also was very thorough in evaluating the entire system. I was very impressed with the service, and we will definitely be using them in the future.

An
Review №23

Highly recommend!Gustavo came in for a tune up and to diagnose he the source of water leaking in the attic. With good judgement, he decided to diagnose and fix the water leak problem first so that he could return a couple weeks later to confirm it was fixed AND also do the tune up. He provided guidance regarding the service options to choose and did not try to upsell. We’ll see him again in a couple weeks for the tune up.

Ak
Review №24

If you are looking for a good, honest, professonal, and prompt AC service, Punbar is the one! I actually reached out 2 other vendors first, but they either did not return my call or responded too late. I am glad I came across Punbar and gave it a try. Gustova is an excellent technitian, and went extra miles to provide good service.

Ra
Review №25

Gustavo is absolutely amazing. I’ve never had an AC guy explain things so clearly to me. I called at 7:00 am and Gustavo was at my door by 8:20. I completely trust Punbar and they will always get my business.

Bi
Review №26

Showed up on time, performed the work as asked and explained everything that was being done. Prices matched what was stated online, no “surprises”. Will continue using them in the future, never had a bad experience yet. Gustavo was the tech sent today, great work. Experienced and knowledgeable, really appreciated his time.

Lu
Review №27

The Punbar team has been great to work with. They are always on time, a pleasure to work with, knowledgeable, and you can trust the job will get done.

Ro
Review №28

Gustavo Chirinos displayed outstanding proficiency in diagnosing and fixing my heating system. Punctual, courteous, and efficient, they quickly identified the issue and efficiently restored warmth to my home. A reliable professional with top-notch skills in the HVAC field.

Ha
Review №29

The good thing is that Punbar Air accommodated my request for visit promptly. I was not happy with their findings. Could not find the leak in initial visit and wanted to charge me additional $ 800 (initial amount mentioned was $1500) to do the detection.

Jo
Review №30

Always great to work with. Very communicative, punctual and honest. Clear and direct pricing. I refer them to anyone looking for reliable A/C and HVAC needs.

Ri
Review №31

Sales rep was great, experience and informative. However your pricing was the highest out of 5 bids. And even higher than Carrier by $3,500.

Ro
Review №32

Jose was very professional and friendly. He asked questions to make sure he pinpoint the problem with my A/C. He checked the system and figured out what was wrong in no time. Then explained what needed replaced and the cost of replacing the parts. Overall, Im very satisfied with the service. Punbar will be taking care of my A/C problems from now on. Ill recommend them 100%.

Da
Review №33

I recommend this company 100%, they replaced the condenser and evaporator coil and now the A/C system is working perfectly. They did an awesome job. The whole process was pretty smooth, they explained everything really well and I got a good price. I like their professionalism, responsibility and how it was solved the issue in a proper timely manner. if you are looking for a truly expert in A/C, Punbar Air is the answer!

Jo
Review №34

Gustavo and his team did a great job installing the new HVAC and attic tent. Very professional and courteous. I can highly recommend him.

Ir
Review №35

We did our annual HVAC maintenance on the cooling side. The guys were professional, the report was very well done and documented, so we have a record of what has been done. Pricing is very reasonable for the time spent and the tasks that were done. It is needed to extend the life of our HVAC system. I highly recommend these folks.

Fa
Review №36

After the initial Comfort Evaluation confirmed that my AC system was not working properly (validated through data and graphics) and that the original design of the ducting caused condensation and water dripping issues (that I knew due water stains on the ceiling and oxide marks on the equipment), they found a solution that adjusted to my budget and after a loooong day of work, they installed new ducting, added a new return, new vents and solved all the problems of the system. I felt the change the very first night, and then again it was validated through data.The team was always very respectful, professional, answered all my questions and cleaned everything after they were done. They asked me permission to work until late in the afternoon to have everything done in one day (they arrived at 7.45 am!) which we appreciated very much and allowed them to do it. I really recommend them. Is not easy to find a service provider that can validate their work from an engineering point of view, which Punbar excelled at!. Hands down the best AC Solution company around.

Ri
Review №37

Excellent service. Leo our service tech was very knowledgeable and polite. He examined our HVAC system very thoroughly, explained various filter / vent / duct options and things to watch. We will institute his recommendations moving forward and plan to use Punbar as our regular HVAC serviceRick Cannon

Re
Review №38

The team at Punbar is easily the most professional in Houston.Every member of the team with whom we have interacted has been knowledgeable, courteous and incredibly efficient. We will continue working with them.Ive used their services multiple times and will continue calling them whenever we need thyem.

Na
Review №39

Came home to a hot home today at 3pm. I called Punbar to come troubleshoot and repair my HVAC and they had a tech here within an hour (inner loop Houston on Friday). They arrived promptly and finished with the repair by 4:30pm. I would definitely recommend this business to friends and family. If honesty and integrity mean anything to you then give these guys a shot when the time comes.

An
Review №40

They arrived on time and efficiently tore out our old ducts and installed new ones. Ron did a great job of keeping me informed what was happening and explaining why it was necessary. We are very happy with the job done.

Ju
Review №41

The best company in town when you need an AC service. Top quality customer service. Punbar technicians are very professional and conduct their business accordingly. Their AC reports are clear en very self-explanatory. I had to change the AC, and they did a great job. They are one step ahead from the competitors. I absolutely recommend them.

Ca
Review №42

We have used several different heating and a/c companies over the years. Some good some not so good. When it came time to replace our a/c we went with Punbar Air. Ronald is terrific. He spent a great deal of time inspecting our current system and advised us of our best options, with no pressure. He took care to answer all of our questions.On the day of the installation, they arrived early and, worked in a super hot attic. They redid the duct work to maximize comfort. They worked long and hard and got everything wrapped up beautifully.For those who are concerned, as we are, about the spread of COVID 19, Ronald and his crew wore masks and respected social distancing.Overall, our expectations were met and, exceeded.

Ke
Review №43

Great service, on time, and very professional!! Highly recommended for sure. They explain the work to be done and take care of details. We will now see how the new AC installed unit (coil and compressor) performs over time.Thanks for the good service!!

He
Review №44

I’ve used Punbar services about 5 times in 3 different housed I owned. What’s great about it? service and technical expertise. I’m an engineer and talking to a company that knows how to explain me the technical details of their work is awesome. Engineering sound solutions, from balancing the heat transfer in the house, to HVAC units troubleshooting. Never had to call for a recurring issue, meaning that you can rest assure the issue is solved. Beyond the unit performance, there’s always a personal touch in the tip of their nose to ensure the air in your house is always clean.

Mi
Review №45

The technician that came to my home was professional, courteous, and honest. I had complete faith in his feedback. I would definitely recommend him to anyone.

Al
Review №46

Ronald and his team are the best in town. They are running a business 100% based on honesty and professionalism. If you need a company that takes care of your Household needs while utilizing the latest technology tools, call Punbar.

Ef
Review №47

Really great service. Called me back after hours to schedule an appointment. Tech was on time and knew what he was doing. Price was very fair for the work performed.

Am
Review №48

Ron, Diego and Leo are all very knowledgeable professionals. Prompt with being on time, communicates well on explaining the issues and how their approach on solving it plus provides proactive recommendations to prevent future issues. I highly recommend team Punbar.

Ho
Review №49

Punbar was extremely easy to work with. They were punctual, communicative, and very accommodating with our schedules. Would highly recommend!

Di
Review №50

Excellent service at a reasonable price, thank you.We found Punbar via HomeAdvisor and checked the company had great rating and positive reviews, I also checked their website and was even more confident to hire them with the recognition of best small company ...we are glad we found them. Quick scheduling, great customer service and the technician provided also maintenance advice after installing and setting up our smart thermostat. We will hire them again for sure!

Tr
Review №51

Working with Punbar Air was a pleasure. When my appointments were made for an inspection and repairs, I received text messages letting me know who the technicians were going to be and what time they would be arriving. They arrived exactly on-time and ready to work the moment they rang the bell. After inspection I was shown a very detailed report and they stayed with me to answer all of my questions on the spot. They were very knowledgable on the topic of HVAC and all related things. I was given multiple quotes based on my budget and they were all reasonably priced. The techs were able to break all of the work down line by line to let me know exactly what to expect. I enjoyed working with the whole staff and pleased to be able to build a good relationship with a local business that I plan to have on speed dial for as long as I continue living in Houston. I would recommend them to anyone who lives in Houston and needs HVAC work done. 5/5, 10-stars, two-thumbs up.

C
Review №52

Punbar here today to do my annual maintenace/service agreement inspection. I have always used Gustavo as he was on crew who installed my HVAC system 3 years ago. He knows my system and my home. Always excellent service.

J
Review №53

Punbar Air redid the ductwork on my house and moved the existing blower.The work was around $18,000. A few months later, the house would not cool.I did not feel confident in having them return to fix their problem because they had lied about a leak they had caused when installing an exhaust fan, vented through the roof.My roof had a leak, and they said it was not them, even though the leak was coming from where they had installed the fan.A roofer came out to repair the leak, and indeed found out they they had LIED about causing the leak.Now, I asked them to come service the unit for work they did, and they say there is a leak in my line, Ill need to do a $600 pressure test, and add $500 worth of refridgerant. This would NOT fix the leak, and if it is in the evaporator coils, it could cost another $3500 to fix it!RIDICULOUS!!!I paid you $18,000 to rework the ductwork in my home and you want another $4,600??!!!Are you insane??!!!Please, Please, Please believe me....It happened, and it can happen to you!!!For your sake, money, and honesty, go elsewhere!I wish I could refer you, but there are so many bad companies out there, sorry.Wish I could say different, but its the truth.

Sh
Review №54

I have been using Punbar LLC for some time now and have been very happy with their work as they are trustworthy. What I like about the service is the thoroughness of the revision and being focused on preventative rather than reactiveI am a satisfied customer and have been working with Punbar since their inception.

Sh
Review №55

Marco and Hector were fantastic! They kept me informed of everything they were doing. And when you are a single woman owning your own home this is a very important thing. They were professional, knowledgeable, and extremely courteous. I have already inquired about upgrading my thermostat, And I cant imagine anyone else helping me do that but Punbar Air.

Pa
Review №56

I cannot recommend Punbar Air highly enough! From the initial consultation to the completion of the job, their team was professional, knowledgeable, and efficient. They take the time to fully assess my clients heating and cooling needs, and recommended the perfect solution for them.The technicians are courteous and respectful. They take the time to explain and answer all of our questions. The quality of their work is outstanding.I appreciate the exceptional customer service that Punbar Air provides. If you are in need of HVAC services, look no further.Patricia Brand

LM
Review №57

Marco and Hector did an excellent job. They inspected my furnaces and kept me informed every step of the way. They were professional, courteous, and extremely knowledgeable. Punbar Air is the best - it is the only HVAC company that I will use.

Ja
Review №58

Ron was great. Had to do a lot more than he expected but was very professional and thorough. He explained everything along the way and let me know my options. I recommend very highly.

Fi
Review №59

Helped during the Houston heatwave while other companies didnt reply to call and ignored me. This company came same day and fixed the issue while also showing us ways to better other things. Thank you so much!

Jo
Review №60

Awesome team! Fast, efficient, very thorough. Explained everything in great detail! Would recommend them to anyone looking for AC work!

Ju
Review №61

I have used Punbar since day 1 and they keep doing an outstanding job. This time, Gustavo and Marcos peformed the maintenance of the two units. No problem at all, very clear in their reports, great professionals. Highly recommended.

Bo
Review №62

Hector was polite, responsive and on time. He came out initially to fix an emergency situation. After that was solved, he advised of several other issues and the current severity of them. At no point did I feel pressured to do additional services, and he was more than willing to walk and talk me through all his suggestions. Pricing felt very reasonable.

Aa
Review №63

My Condenser was fried and needed replacing, after going through numerous other companies all trying to skin me alive, I was recommended Punbar, Ronald Amaya came out within 20 minutes of my call, identified all the problems the other technicians all collectively found, recommended I keep the same model condenser to save me a bit of money. Leo Roa and his team were at my house at 9am the next day to install, and my house was back to normal by the end of the evening.There was no upselling, or pushing me to get into a whole new system, which I really appreciated.Thank you all so much for getting me back to working order!

G
Review №64

At 9:15 PM I noticed my air conditioner was not working I called Punbar air-conditioning to get in line for a appointment today. I got an email within 30 minutes stating that Gustavo would be out today at 8 o’clock to 830. At 7:30 this morning I received a text stating Gustavo was on his way. Gustavo quickly diagnose the problem and got my air conditioning back up and running. I would definitely recommend Punbar and Gustavo.

Ti
Review №65

Super responsive and was able to get very fast service. Pricing was as expected (not low, not high). Technician was very helpful. I would use them again.

Za
Review №66

Was able to get someone to my house in less than an hour. Ronald explained the issue and the work required to fix the problem. Would definitely recommend them. Will be signing up for their annual maintenance program.

La
Review №67

Marco, Hector and the crew were very professional and provided quality work, in addition to respecting my property. Their attitude towards exceptional care exceeded my expectations.COMES HIGHLY RECOMMENDED!

St
Review №68

Once again, Punbar performed flawlessly. Great service, on time, professional and very thoughtful as it pertains to Covid.Text message when the appointment is booked, text message when they are in route with a picture of the service tech. Face covering, shoe covers etc. super clean and secure.On top of it all, very reasonable price. No other company will touch our HVAC. Thanks Ronald!

Mi
Review №69

My AC went out and the Punbar crew showed up on time to replace my old unit. They were informative and great to work with, and even cleaned up after themselves. I will gladly use them in the future.

Jo
Review №70

Let me go in order of events:1. I called telling them about my A/C problem and they were at my house within an hour. I had already called the people but they told me I had to wait a few hours for them to come to my house.2. The technician pinpointed the source of the problem, explained to me in clear terms, and fixed it quickly without acting like an used car salesman (exaggerating, lying, etc)3. The price was fair for the part being replaced, the prompt service, and the straightforward explanationsI had a wonderful experience with this company, just as the person who gave me their number said it would happen, so I pass along my recommendation to whomever needs their services

Ch
Review №71

Punbar LLC and their team was/is awesome!!!!!Ronald Amaya was extremely polite, professional, knowledgeable and patient in his explaining.I was told that their are some things that need to be updated and that Punbar would be more than happy to come back and take care of it.Their pricing is great!!!Punbar is my go to AC/Heating company.I highly recommend them!!!!

Jo
Review №72

Punbar’s technician was very professional and knowledgeable with thorough recommendations with accurate ascertain that prompted to resolve the problem fast and effectively.I will recommend Punbar services

Bo
Review №73

Always on time, prepared, and thorough in completion of work tasks. Friendly and thorough in explaining problems and solutions. Provides pictures of any issues and concerns that have arisen. Trustworthy and transparent.

Li
Review №74

Punbar Air continues to be my preferred HVAC team. On Houston’s first cool weather, my heater stopped working. Punbar scheduled a quick visit and solved my problems within an hour! Leo was great and very helpful in reviewing other areas for improvement longer term. I especially appreciated his professional and courteous style. It is very comforting to have someone in your home who is a trusted expert. Punbar Air is every thing you would want from a service professional and remains my HVAC team - forever!

Pj
Review №75

Excellent Service.He knows HVAC systems and has great communication skills.

Em
Review №76

My husband and I just purchased our first home and know nothing about HVAC units. The seller told us that Punbar had installed the unit, so I called them when the inspection report found an issue. They knew all about the system and came out the morning after I called. Hector and Marco fixed the issue quickly and then educated me all about our units, how to maintain them, and signs to lookout for to know if it needs repair. Im so thankful that they took the time to help me. Well be a Punbar customer for the long haul!

gi
Review №77

Excellent work! Very punctual and responsible. This company does a very good job using hardware to detect problems and to assess the performance of our units. Would recommend 100%.

MD
Review №78

I am extremely comfortable with this team working on my air conditioning units as I have rental properties. They respond quickly, perform a detail evaulate of the situation, work at reasonable rates and is truthful to the situation. This I highly appreciate a honest and dependable company. This type of service is difficult to find.

Ca
Review №79

Jose came out and worked on my second AC unit. He gave it a good cleaning & topped off the freon. It is cooling much better now!Gustavo and his team did a great job replacing a broken evaporator coil. He even painted a rusted drain pan that was under the unit he worked on!

Gi
Review №80

These guys are great! Ive been through 4 other a/c companies. Ive never used the same one twice. Punbar is excellent. I will never use anyone else, but I probably wont need to. The work they did replacing my 55 year old unit will outlast me. I shouldnt need anymore service calls. Thank you Marco and Hector and the rest of your crew.

J
Review №81

This is a great company. I highly recommend this company. Todays employee, Leo Roa was very professionalAnd on time and explained all the work he did.

Na
Review №82

Great experience with Gustavo - he was on time, explained everything in detail, provided several options for the repair and clarified each of them. He also was able to fix the problem.

Wi
Review №83

PUNBAR Air demonstrated to be a very reliable Air Conditioning service company. Quick and on time response on a Saturday morning with new AC/Coil installation at a competitive price.Excellent service and quality work with knowledgeable and well trained personnel.BOTTOM LINE : I highly recommend PUNBAR Air.Many thanks to Ronald and his team, which I will call for regular year around maintenance service for my new AC system.

St
Review №84

Excellent service. I have rental property and they have installed new Lennox units and their service was easy to schedule and response quickly. They are my go to company for A/C WORK.

Ke
Review №85

Excellent!! Have used them for a long time and keep up working out very well. Professional and well done!! And Gustavo Chirino is exceptional !!

Br
Review №86

Leo was incredibly responsive, knowledgeable, and courteous. He fixed our issue with the bedroom temperature in a very timely manner and we are sleeping in comfort now.

Ma
Review №87

Jose Garcia did an excellent job. Repaired and replaced parts as needed and explained everything.Thank you Punbar for great service again.

Fr
Review №88

Very professional service. The work was clearly explained and the technician, Gustavo, was very knowledgeable. Excellent experience and would recommend to others.

Ke
Review №89

Professional. Responsive. Clean. On time. Good value. Really nice people. I have used them for several years at my house and my Moms place. Highly recommended

Bo
Review №90

Professional and courteous...Figured out the problem in a system that had never worked correctly since another company installed 1.5 years ago. Great experience!!

Kr
Review №91

If your not using Punbar Air for your HVAC you are probably getting less than excellent service. These guys are true experts in this field. I always use them and expect to always use them. Just the best.

Ca
Review №92

Leo took the time to explain everything with detail so I could understand much better what’s needed and the proper priority of the problems. I appreciate the time and effort so I can prioritize my expenses.

Va
Review №93

Thank you to Jose for doing a great follow up on the installation of my AC. Everything is working well and I´m very happy with the service he provided

Ev
Review №94

The Punbar team is very personable and punctual. Their work is reliable and well thought through. Marco did a great job this time around, and Ronald has helped me in the past. Thanks guys.

Al
Review №95

I would without any hesitation strongly recommend Punbar. First, Ronald, the owner and tech for the project of replacing a thermostat was qualified, competent, and exceptionally knowledgeable on the operation, maintenance and HAVAC components. He provided guidance and explanations on the operation, utilization, and energy saving tips. Additionally, it is note worthy that upon arrival we were involved in assembling from scratch a cabinet with hinges, parts, etc. and he took the time to assist in the assembling. In summary, Punbar is a company that one can trust, certified, and one that should be a go to firm for HVAC, electrical, and like requirements.

Gu
Review №96

Marco arrived on time and did a very thorough AC System check up and maintenance. He was very professional and punctual. The cost was $229 which is a value when you consider the thoroughness of their work. He measured and found that my capacitor was below spec and recommended a new one. No pressure from him but I decided to replace it since the capacitor was fairly old. The capacitor replacement cost another $185. A couple days later I received the report on my AC through email from Punbar. No HVAC company I have ever worked with provided me an inspection report listing what was inspected, with all the numbers from static pressure to capacitor specs to cooling range. Most companies, if your lucky, jot a few illegible words on an invoice or say a few words about what they did, then move on. Punbar continues to impress me with there thoroughness and professionalism.

Ga
Review №97

Great service as always. Very responsive and right on time. Technician gave me all the details of the issue and it was very easy to understand. Very courteous and knowledgeable.

Ky
Review №98

Great service, timely, and friendly technician. Did a great job for us on repairing our duct work and getting the system operating again.

Da
Review №99

I have a 20 years old AC unit that I will need to replace. One of Punbars owners stepped me through my options for replacement in a clear and concise manner. The options range from a fairly inexpensive option which would be temporary but could last a while (maybe a few years) to a moderately priced option which would be at long term solution. I have not determined which option to pursue yet.

Ma
Review №100

Great Service. Very punctual. Technicians are very polite, detailed and knowledgeable, and wiling to go out of their way to explain their report results.

Ro
Review №101

Gustavo Chirinos, walked me through the problems, and issues with my air conditioner, sharing photos of the problems that was causing the system cooling failure.From now on, I will use Punbar Air for biannual maintenance.

Ar
Review №102

Has a great experience with Gustavo Chirinos from Punbar. He was very professional, answered all my questions and fixed an AC issue that I had on time!

Ke
Review №103

Hector Martinez from Punbar is an excellent professional! Superb service, knowledgeable and very helpful explaining the options to repair the unit! Great service!! Highly recommended!!

An
Review №104

Ronald is awesome, he was able to get his crew out quick to our facility and did a great job in maintaining our system and also recommended any fixes that can help our system run efficient !

Ja
Review №105

Last year my A/C needed Freon and the company I used then said if Im leaking Freon, I need a new system. This summer I was down just a little and Marco reassured me that being a little low on Freon does NOT mean I need a new system. He said some systems need a little every year. For years. Thank you for just charging it up and not trying to sell me something I dont need.

Er
Review №106

The company was good at troubleshooting the issue. They were great and professional when it came to the business at hand. Thank you for your great work Victor and your company.

S
Review №107

Excellent service! Leo was on time, addressed my issues, answered my questions and provided some good tips!

Er
Review №108

EXCELLENT! They were doing a simple checkup on my AC. They said everything looked good, the system was in good shape. While they were here, I asked them for a quote for a mini-split system. They took the effort to ask more questions to find out what the real problem was. The mini-split was about $3,500 + the cost of any electrical work. He was convinced the system was sized properly, but that the duct work needed to be updated (house was built in 64). This was less than $900. They COMMUNICATE VERY WELL throughout the process, and saved me a lot of money, and now it is much more comfortable than it was at night.

Ca
Review №109

Ronald, Hector and the team have been super super helpful! Ronald was very patient and explained everything in detailed. I plan on continuing services with them on future air and heat maintainence. Thank you Punbar!! You are the best!

ye
Review №110

Jose and Ismael faced a challenge since my units were off ground (floating at the exterior second level of a townhome) and on top of that was a rainy day, they were able to efficiently get the job done. Very knowledgable!

An
Review №111

Hi. I want to thank Marco Portillo for coming out and showing me what I had suspected. He was very thorough and his Spanish explanation was excellent. I am very aware of what happened and the possibility that the fan might have to be changed sometime in the future. I also met Hector who was veryinformative and shared a recommendation for an electrician. I will recommend you all to my family and friends. Thank you and God bless you.

As
Review №112

The team was competent and courteous. They explained the available repairing options in details and performed the work meticulously. Thanks to Leo and Punbar for the excellent work.

Ke
Review №113

As always, excellent service from Punbar. Hector is very professional, helpful and does a great customer service. Well done! and thank you!

Xi
Review №114

Every time they come, feels like a friend is visiting. They’re very polite and always make sure we understand what’s done and why. Recommend them 100%

Br
Review №115

Gustavo and the whole crew were prompt, hard-working, and friendly. We really appreciate the great service from Punbar as a whole.

Al
Review №116

Quick response time and pricing wasnt outrageous. But repairman overfilled condenser with refrigerant, causing an explosion, resulting in a leak. Then he said we need a new condenser. I sent him on his way after paying $127 for his services, which probably shouldve been free, if hes broken the unit. We had our entire unit replaced, inside and out, with a new Rheem, 7 years ago. There isnt any normal reason to need a new condenser! All the unit likely needed was cleaning and a little refrigerant.

Ma
Review №117

The service technician really took the time to understand my needs, he was knowledgeable, thorough, and accommodating of my budget. I worked with Ronald. He was great.

Do
Review №118

Ronald Amaya, owner spent hours in an attempt to locate the cause of an overwhelming mold smell in my home. A/C air flow and ventilation were the obvious suspects. However, the cause was more complicated requiring a full understanding of all aspects to a well breathing house including, roofing, outdoor venting, insulation, airflow, air conditioning and installation of the correct equipment. I highly recommend Punbar Air

Ca
Review №119

Very professional and responsive. José was able to review and resolve my AC issues.

Se
Review №120

Great service, very professional, and not a sells pitch. They actually show you exactly what is wrong and how to fix it, even if you choose not to use them. Two thumbs up.

Sa
Review №121

Very prompt. Responded in 5min, was at my home in 15min, fixed the issue. Very cost conscious. Will definitely hire again.

Ke
Review №122

Punbar has been our trusted AC services company for many years now, they are the best service in Houston

Dr
Review №123

Ronald was very responsive and professional. The service was great. The quote was fair and reasonable.

Ko
Review №124

Hector was absolutely incredible. Communication and work is top notch. A fantastic experience. I would recommend Punbar and especially Hector to anyone.

Ta
Review №125

Tenant just complained that He was at the shop after they finished and the AC is still not working. The temperature doesnt change to what I set it to and just stays running instead of getting to the specified temperature. Please, send your tech ASAP

Vo
Review №126

Gus was very polite and professional. He diagnosed the problem and made the repair extremely quickly.

An
Review №127

Gustavo did a Grate and Excellent work , l will recommend your company and your crew always

Ve
Review №128

Very professional and knowledgeable of installation of equipment. Very pleased with work done.

Ke
Review №129

Wow, great service! The techs were on time and super professional. The service provided was priced competitively. Highly, recommend

Ma
Review №130

Gustavo was knowledgeable professional and courteous.. did a very thorough inspection and gave plenty of options.

Wi
Review №131

Excellent service and attention to detail. Very professional. Highly recommended.

Gr
Review №132

Great company! Very professional and always showing on time and the quality of their work is great

Ke
Review №133

Leo was very informative and patient. Great representative of Punbar.

Cu
Review №134

Very thorough and professional! Gustavo is a solid technician and super friendly to work with!

Me
Review №135

Great service -Gustavo was very professional, explained issues in detail. Will have them back yearly for maintenance.

Ho
Review №136

Gustavo showed up on time, diagnosed the problem, clearly explained the issue and laid out several repair options with pros and cons for each option.

Ti
Review №137

Leo was great. Diagnosed the problem and had the part needed. Back up and running in less than an hour.

Gi
Review №138

I trust only Punbar with my air handler. And Leo is an exceptional person!

Su
Review №139

The technicians were courteous and knowledgeable. Explained the problem and gave me an estimate for the fix. They were quick and professional.

Dr
Review №140

Extremely professional.. work done on a timely manner .. excellent communication skills .. would always hire them again in the future 🙏🏻Highly recommend ❤️

Ka
Review №141

Amazing staff, very professional, knowledgeable and very clean work.I trust them 100%

Mo
Review №142

Two guys came to do a thorough inspection of the entire system and gave us an estimate. They seem to know what they are doing!

St
Review №143

As usual, the guys were on time, performed the work quite professionally, and made our maintenance event as seamless as I would expect

Be
Review №144

I got Hector and Marco. Very good crew, very polite, efficient. will use them again next time for sure.

cr
Review №145

This is a really great company. They are responsive and knowledgeable about a homeowner’s needs. I recommend them 100%.

Os
Review №146

Gustavo was very honest and professional. Best A/C service I have ever had.

M
Review №147

Extremely knowledgeable and fair. Happy to do business with them.

JL
Review №148

Gustavo was very professional, detailed in his diagnostics and was able to explain everything very clearly.

Va
Review №149

The customer service from the technicians as well as the staff was remarkable. All my questions and concerns were addressed and I was very pleased with the service.

Ma
Review №150

Punbar is the best. Fast to respond and will check your system thoroughly to ensure optimal performance.

Sh
Review №151

We really liked their work. they are very professional, on time.

Sa
Review №152

Ronald was very professional and knowledgeable. And Gustavo did a really good job

Tu
Review №153

I requested Punbar for an estimate for AC installations. They were prompt, courteous and very professional.

Ro
Review №154

Great service and very professional. In addition to service great, no pressure recommendations for the future.

Le
Review №155

Gustavo Chirinos is highly qualified and did a superb job.

Ce
Review №156

Very professional and prepared personal. Will highly recommend using Punbar for your home AC/Heating needs.

Br
Review №157

Did a fantastic job inspecting equipment and being proactive to keep units working at optimal levels of performance.

Gr
Review №158

Gustavio did a thorough job cleaning and replacing electrical components on my old system.

RO
Review №159

Arrived on time as promised. Analyzed the problem with the ac unit and fixed it promptly.

Ri
Review №160

Crew did an excellent job. Jose was awesome!

Sa
Review №161

Such a knowledgeable tech (he actually has an engineering degree). Did a thorough survey of the system and identified the issues correctly

Ra
Review №162

Gustavo, knowledgeable of his trade and a very good person, calm, patient and kind

St
Review №163

Gustavo was here and took care of the problems we had with our AC. He was very professional and knew what he was talking about.

Ca
Review №164

I will use the service the agent was clear and honest in his review of my sytem

Co
Review №165

Will use and recommend Punbar Air for my future AC/Heating system service and repair. Cole L

Em
Review №166

Great service! No matter the issue, time or day of the week, they always get it done

Ma
Review №167

Quick, same day response (on a Sunday)! Ronald was excellent!

Gi
Review №168

Punbar Air technicians were timely responsive and professional.

Gy
Review №169

Great service, very professional and speedy.

Jo
Review №170

Very thorough and spent considerable time inspecting and adjusting our A/C system.

Gr
Review №171

Excellent and rapid service - thanks to Ronald for fixing the problem!

M
Review №172

After trying multiple AC companies to fix my AC, FINALLY I found one that diagnosed the problem and gave me a fair estimate. Finally!!!!

Wi
Review №173

Came by to check that everything they installed six months ago was working properly. Very thorough.

Mi
Review №174

They are extremely reliable, professional and deliver exactly as promised.

Mr
Review №175

Excellent service….provided service the same day as my request.

Ba
Review №176

Punctuated worker, very nice individual and professional service.Thank you for coming to help me.Bay Nguyen

Mi
Review №177

Excellent and thorough work. Did a great job of both explaining the situation and addressing the issue.

Ho
Review №178

Always swift to respond, super friendly, and very reasonable... no need to look any further for AC/Heating service

Re
Review №179

Excellent reliable work by Punbar as always!

Lu
Review №180

Excellent service. On time, good quality and straight to the point.

Al
Review №181

Punbar employees are very professional and they go above and beyond to solve your problem. Highly recommended

Ce
Review №182

Did a thorough inspection, found the problem and made a recommendation. Honest guys, explain all that findings

Pa
Review №183

Fast response and great and trustable service, definitely recommend and will use in the future, thanks

Ca
Review №184

Great people. As always extremely professional and also very educational.

Da
Review №185

Great guys super professional. Jose is the man

E
Review №186

Professional and very detailed and thorough in their work.

St
Review №187

On time, quick install and friendly staff.

Ro
Review №188

Excellent Service! Very professional!

Je
Review №189

Thank you. Very professional and good service.

St
Review №190

Great service and team. Very efficient and knowledgeable.

Di
Review №191

Good service, acs are running much better now, excellent service report

Al
Review №192

Helpful and knowledgeable, committed to solve any issue present, options to solve problems

Le
Review №193

So nice and efficient. Very professional

Ca
Review №194

Best service ever. Fully recommended.

Fr
Review №195

Ronald provided a very good and fast service.

Li
Review №196

Ronald and his team are excellent. I have used many different A/C companies over the years and Punbar Air is truly the best. Ronald spent a great deal of time explaining my options, answering my questions and in the end exceeded my expectations. Best customer service in the industry. And by far, most knowledgeable also.

Jo
Review №197

Great service, quick, friendly and proactive.

Ja
Review №198

Skilled, courteous, prompt, and respected our home and people.

Ka
Review №199

Very Professional, good quality

Information
85 Photos
199 Comments
4.9 Rating
  • Address:14610 Tivoli Dr, Houston, TX 77077, United States
  • Site:https://www.punbarair.com/
  • Phone:+1 832-736-4432
Categories
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:Yes
Offerings
  • Repair services:Yes
Planning
  • Appointment required:Yes
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