Ultimate Comfort AC & Heating

2238 S Sam Houston Pkwy W, Houston, TX 77047, United States
Appearance
Ultimate Comfort AC & Heating
Comments
Ar
Review №1

I would like to thank you for reaching out and calling me back immediately and given me a clear understanding. Of your prices.Your kindness impress me. Ive watched you grow your business. I was impressed by the receptionist and her mannerism. As well as the repairman. He was very knowledgeable off the work that needed to be done You are my new AC. And heating company. Once again, thank you very much.

Lu
Review №2

I have been using Ultimate Comfort A/C for years and they are always punctual and service is always top notch. The techs that come out are respectful and courteous of our home and answer questions with evident knowledge. They are definitely one of the better companies to use for AC.

An
Review №3

Claudio and his team are extremely professional and attentive. When I needed a new system he took the time to walk me through my options and explain to me what I needed and what I didn’t. He walked me through what the process would be and came back to ensure the system was working properly. He stands by his work.Then when I had an emergency issue on a different unit, his team came out the same day and stayed until the leak was resolved.Ultimate comfort is a company I trust and appreciate.

Ch
Review №4

Ultimate Comfort sent Jose who was amazing, fortunate that I was he was able to identify the leak was in the evaporator and as it happens that was the last day of my 5 year warranty. The office staff Lauren and Ruth, stayed till 530 to make sure that the warranty was approved by the mfg. Then the following day the installation crew came in and left it in a couple hours.

Ph
Review №5

Absolutely the very best service, diagnostics and resolution I have received from an HVAC company ever... ever. I highly recommend Ultimate Comfort AC & Heating.Thanks also to Noel for his trouble shooting expertise and outstanding interpersonal skills.

TX
Review №6

Always on time. They have great cuatomer service and quality work. Ultimate Comfort has done HVAC maintenance repairs both at my home and business! Would highly recommend!

Li
Review №7

Recommended by my neighbor after the excellent service she received, I contacted Ultimate Comfort AC & Heating for an appointment to replace my thermostat. The service guy was both knowledgeable and personable, and I won’t hesitate to call Ultimate Comfort AC & Heating again in the future.

Ri
Review №8

Noelle and Claudio are the best. Ultimate comfort always takes care of us. They’re fair, honest and do great work every time. Can’t recommend them enough

Jo
Review №9

The level of service was top notch! The Tech went thru my system methodically and carefully. As he identified issues he provided photos of each to show and recommend repairs. Makes me miss the days gone by when everyone cared and had pride in a job well done.

Li
Review №10

Claudio and his team are fantastic! I had a wonderful experience and am so glad to have found my new HVAC company.

Cr
Review №11

We had to replace our AC system, we are lucky to have Ultimate Comfort AC.Claudio is amazing, very professional and took care all service, cleaning and testing.We do recommend them!!

ro
Review №12

First Romanian Baptist Church HumbleThe owner is very knowledgeable and very professional. His technicians did an outstanding job! Not enough words to appreciate all of them!

Me
Review №13

Absolutely thrilled! Claudio took time to evaluate everything for our house and mapped out the best way for our AirConditioning to perform properly for our house. The house is cool, crisp, and comfortable.

Ka
Review №14

Regular heater checkup was done efficiently and I was please with the technician Noel. He was friendly and knowledgeable of his duties.

Cu
Review №15

Called My bday morning, technician arrived that afternoon. Jose was great. He assessed the issue & fixed the problem. All is right with the world again. 😊

Ch
Review №16

About 2 months ago, the The Ultimate Comfort team replaced all of my existing ductwork, and optimized the performance of my existing unit to maximize airflow in our house. Previously, outdoor temperatures above 90 caused our temperature indoors to elevate to 78 and above while our AC was running. Immediately after the install, I could feel the difference with crisp, cold air throughout our house, which is something I had not felt before. I wanted to wait to write a review to see the improvements in the scorching summer heat. I had no doubt after the install, and am happy to say now, that our home has never felt this cool in the summer. In fact, multiple people have commented on how cool it feels in our house. I cannot thank Claudio and his team enough for the professionalism, quick install, and honesty throughout the process. I will continue to use Ultimate Comfort for future AC needs.

Mi
Review №17

The absolute best in the business. Honest, reasonable, punctual, and professional. I’ve used this company over 15 years and never been disappointed . Great company!

Ro
Review №18

I can always depend on these guys to take care of whatever I need. They are fast & dependable without over charging or doing unnecessary things. I’ve been a customer for over 5 years too

Ro
Review №19

I have been using Ultimate Comfort AC & Heating for about 10 years. They have always been responsive and professional. A recent experience reinforced that view when Our air conditioner system went out last week in the Houston heat. They sent a technician out that same day and after refilling with Freon, be found a slow leak in the evaporator core. It was late in the day so they scheduled a crew to come out the next day to replace it. They worked hard to get us back cooling and then worked with the manufacturer to get the major costs covered under warranty.I recommend them highly!

st
Review №20

Very, responsive, professional group, always ontime, courteous and great following up with a phone call once the work is completed!

Za
Review №21

Everything was great. They were able to identify the problem and provide various options for us and our situation. They got the AC back up and running in no time.

Ch
Review №22

Noel was so helpful in diagnosing the problem with one of our rooms being too hot. He went out of his way to troubleshoot multiple things, explained things very clearly, and was very patient when our daughter had a bit of a meltdown and I had to step away. He helped us with a temporizing solution until we can get the main problem fixed. Very grateful!

jo
Review №23

The technician (Garrett) was top notch. Very knowledgeable and polite. Was on time and did everything to get my air conditioner up and running as fast as possible. Highly recommend using them !

Ke
Review №24

Ultimate Comfort AC and Heating provided the best experience Ive ever had. Claudio and his team of technicians (Kevin and Larry) are top notch professionals who know their craft! Claudio has over 30 years experience in the business, which is rare to find today. The company doesnt try to pressure you into anything. They simply explain what the best product(s) are for your home and you make the choice when youre ready. In addition, the pricing is excellent! Ultimate Comfort AC and Heating is the go to company for all your AC/Heating needs.

Sh
Review №25

Ultimate Comfort took care of my Winter tune up service! Jose was the best !!! Well done sir!

Da
Review №26

I’ve used Ultimate Comfort for the past 5 years and they have always provided prompt and honest service when needed. I also use them for my yearly maintenance and have always been very satisfied.I highly recommend them!

Th
Review №27

Had new system installed complete new units, ductwork and vents in October 22. The crew was very professional, neat work quality and clean up after installation was great. Summer and winter service was done in 2023 and the guys were on time, professional and neat in workmanship. Highly recommended Ultimate Comfort A/C and Heat for any climate control issues that may be interested having done. Thanks Claudio and company.

Li
Review №28

Ultimate Comfort AC was incredibly efficient, on time, and fairly priced. Joe was a great tech, veteran and quite professional. I highly recommend these folks for you AC and heating needs.

Ma
Review №29

I had a great experience with Ultimate Comfort AC & heating. They were friendly, reliable & got the work done quickly in order to fix my HVAC system. I definitely recommend working with them!

Ce
Review №30

Great customer service! Very prompt on getting work done! will definitely use there services again for my clients! Thank you!

Fa
Review №31

Super fast responsiveness and great service .Their customer service both of their office staff and technicians is awesome and I recommend using them. They installed our units and provide great after care

Jo
Review №32

I am extremely satisfied with Ultimate Comfort AC & Heating for installing my new AC and heating systems. The entire process was seamless, from the initial consultation to the final installation. The team displayed professionalism, expertise, and attention to detail. My home now enjoys ultimate comfort thanks to their exceptional work. Highly recommended!

Kr
Review №33

Claudio did our home inspection back in 2020 when we purchased, and we recently worked with him again after our AC broke mid-May 2023. His team was able to fit us into their schedule the same day in multiple occasions including the weekend, which was greatly appreciated! The advice Claudio gives resonates as if we are family/ he’s not trying to up sell or over sell. He can have a real conversation with you about what choices make sense for your situation. He’s very knowledgeable and his memory is unmatched! We trust Claudio with our home heating and cooling needs and recommend him to others as well.

ma
Review №34

Very professional and very knowledgeable company. Friends staff and always on time. We love their accurate diagnosis and the quality of their work. Very pleased with them

Be
Review №35

Throughout the process, I was impressed by their attention to detail and meticulous approach. The technicians took the time to thoroughly inspect HVAC system, explaining each step along the way. They listened attentively to my concerns and answered all my questions patiently, ensuring I had a clear understanding of the recommended solutions. Their transparency and honesty in discussing options were greatly appreciated.

Ro
Review №36

Tech was on point with knowledge of what was needed, and did an excellent job. Ill recommend you guys to Friends and Family,,,, THANKS

C
Review №37

I was delighted with the service provided by Ultimate Comfort, from the first call and thoughout he process. Stephen and team were professional, thorough, knowledgeable, respectful, honest and sincere. I was impressed by Stephens willingness to take pictures and record videos of the testing he performed to help me understand how the system worked and where it was failing. Ultimately I had the air handler and zone control board replaced. They worked me into their schedule, diagnosed one day and installed the new equipment the next day. Having previously experienced low quality service, working with this company was refreshing. I would highly recommend them.

Je
Review №38

The Ultimate Comfort team went above and beyond to thoroughly assess our needs, communicate their findings in a way that we could understand, and provide recommendations that were reasonable and appropriate. They arrived on time, communicated their progress to us throughout the visit, and also tread very lightly in our home.We especially appreciated their professionalism and attention to detail. We very much liked how they explained the differences in their recommendations over another (more expensive) bid that we received.The office team was great too! Thank you for the prompt callbacks, accurate invoicing, and easy communications.We liked working with Ultimate Comfort so much, we have already had an opportunity to refer a friend to them, and we also signed up for the semi-annual maintenance plan.Thank you very much, Claudio, Nancy, and your wonderful colleagues!

Gi
Review №39

These guys were amazing. They gave us a fast response time, quality work and feedback, and were highly professional. We have used them before and they just keep exceeding expectations. They will never make you get work done that you don’t need. Thank you!Lou Savarese

El
Review №40

Very happy with the service from this company. Everyone was extremely nice and helpful from the owner, installers, technicians and individuals answering the phone. They answered all of my questions and never seemed annoyed with all the questions I had. I absolutely chose and put my faith the right company and individuals to replace my AC. The install was completed in the time-frame provided and was back up and running the same day. I will definitely be using this company in the future and referring to friends.

Jo
Review №41

Very thorough, explains well, shows pictures of the issues. Noel came out, very knowledgeable, courteous and professional. Thanks.

Da
Review №42

First off, we were able to schedule service the same day, which was amazing considering our AC was not working during a 95 degree day. Our technician was early to our appointment. He was extremely polite and took the time to explain what he was doing. Once he had our unit running again he showed me how I can do some maintenance myself to keep our unit running smoothly. They were recommended to us and now we highly recommend using AC Pro for any of your AC needs. Thank you!

Al
Review №43

Showed up on time and was very thorough explaining and photo documenting diagnoses. Easy to talk to and professional during visit. Thank you for great customer service

St
Review №44

Great service and Daniel helped me understand what was wrong with my HVAC while working with me on it. Best service around and price was more than fair. I will definitely call them if needed.

Jo
Review №45

In our experience with Ultimate Comfort we dealt both with Lauren, the dispatcher and Billy, the technician. Lauren was very responsive to our scheduling needs and was very cheerful and professional. Billy is very knowledgeable and professional, taking the time to explain the condition of my unit and what is needed for optimum performance of the unit. I believe that he is a very trustworthy and competent technician. The company is very fortunate to have such excellent employees.

Ki
Review №46

Wonderful friendly, honest team of professionals! Fair and competitive pricing. Business model with oodles of integrity as they stand by their word for parts and services! Appointments are at your earliest convenience.

Ch
Review №47

Claudio and his team are absolutely top notch professionals. The work was quick, clean and the final product is working great.

By
Review №48

Ultimate Comfort A/C & Heating is awesome! Great service AND great pricing!

Sc
Review №49

Excellent work, mine was not an emergency so I was able to schedule a day ahead. They came at the correct time and did excellent work.

Ja
Review №50

Claudio and his team saved my AC system ,Claudio was very professional and kind and a wonderful listener. He really took his time and did all the appropriate testing to diagnose the problems, he was also very knowledgeable and was so nice to explain every step of the diagnosis , I even learned about preventive measures and what to look for ! . My AC was failing after it had just been installed by a faulty Technician from a completely different company - I reached out to ultimate comfort and they were very friendly , they scheduled me right away ASAP and did everything they could to get to the root of the issue and fixed everything . My house feels amazing and I feel so relieved to now have the pleasure of being acquainted with an honest and reliable company . I cannot thank Claudio enough , I’m truly happy with everything he did !!!!!!!!

Ca
Review №51

Great honest company. Responded quickly and very knowledgeable! Owner is extremely personable and easy to talk with. Service tech assessed the problem, the installers came and replaced my heaters and followed up that afternoon to make sure everything was running and done right!!! Will use again and do recommend for honest dependable company!!

St
Review №52

Very good with communication. Did a good job of evaluating before the work and after the work and for the price I would recommend to anyone.

Tr
Review №53

Spoke with Claudio, the owner, about replacing our outdoor condenser unit. He was prompt, knowledgeable and offered me great advice. He also made sure I get a great price and not trying to sell anything, knew that because I compared different quotes. Very honest and personable man.

Ju
Review №54

I highly recommend Claudio and Ultimate Comfort for any Air Conditioning or Heating work you may need.We replaced two air conditioning units along with completely changing out all components in the attic of our home.Every detail of the job was managed like clock work.Professional, detail oriented, timely, meticulously clean and personable.The team takes pride in the work they are doing and they take the time to explain every step of the job.We researched and compared companies and pricing. We are so glad we decided to contract Ultimate Comfort for this important large job in our home.

Am
Review №55

Ultimate Comfort was prompt to get back to me and had someone out in a few hours. Diagnostic was verbalized quickly and part had to be ordered. They installed very next morning. Everyone was professional and upfront with cost explaining what was wrong with blower.

Br
Review №56

We have been customers of Ultimate Comfort AC and Heating for over 12 years. As a company they have consistently exceeded our expectations!

Na
Review №57

We would highly recommend Ultimate Comfort A/C and Heating, an award-winning American Standard company. We recently went through the process of selecting a new A/C & heating unit from among several highly regarded manufacturers. We went with Claudio Santini and his company because of his thoroughness and attention to detail. For 27 years and 2 A/C systems later, we have had problems getting enough air flow to the master bedroom. Claudio saw the problem and fixed it. We have complete confidence in the installation and appreciated his willingness to explain how the system would work and exactly what would be done to ensure the system was installed correctly and that all components worked according to specifications. We also appreciated the expedited installation several days ahead of schedule after our old system gave out. We would encourage anyone in need of a new A/C & heating unit to give Ultimate Comfort A/C & Heating and Claudio Santini a call.

L
Review №58

The office reached back out after my last review update. They were able to get my questions answered and I signed with Ultimate Comfort for another year last fall. Stephen continued to provide me the service that Ultimate Comfort have always provided before.For spring tune up, Martin was my technician and he was very professional and provided me answers for all my concerns. I continue to refer Ultimate Confort when people ask as I have had only good experiences with their knowledgeable technicians.

Jo
Review №59

Claudio and team were quick to help us repair our 28 year old AC unit, then ultimately installed a new one. Friendly office staff.

bo
Review №60

They are the best. Always on time, efficient, and the best quality. The team is amazing they always go above and beyond

Aa
Review №61

Ultimate AC is a great professional company to work with Claudio is mart, knowledgeable and able to solve the problem. I’m well pleased with the results.

Ev
Review №62

Initial evaluation was set up for a 30 minute time frame. After waiting around for 30 minutes I decided to call the front office who informed me that the technician would need an additional two to three hours at the prior appointment. Totally understandable, but the lack of communication was a bit unprofessional.Once the technician arrived it was clear that he knew what he was doing and he was happy to answer any questions that I had. Highly recommend Ultimate Comfort AC but be sure to follow up regarding appointment time.

Br
Review №63

Employees are knowledgeable and always on time. I would recommend to friends!

Ru
Review №64

Everything about my routine maintenance was thorough and professional.Additionally he did not spend half the time trying to up sell me on things I don’t need. That was a surprising change of pace.

Ch
Review №65

Stephen did an awesome job of thoroughly checking out both of my units and diagnosing the problem with my A/C. I appreciated him taking the time to explain the readings from my A/C and why certain items needed to be replaced. I have used this company several times and they have never disappointed. Great customer service and very professional.

Da
Review №66

Claudio and team were like detectives tracking down a multi-faceted issue with my unit and supporting infrastructure (power, etc). Really appreciate their perseverance to find the causes and implement the fixes.

Ja
Review №67

Ive now worked with Ultimate Comfort on 2 different properties, and have been very pleased with each visit. They take time to diagnose the issue, give different options for a solution, and get the job done on time. Claudio and his team also give consistent communication to help the job go smoothly.

Mi
Review №68

Started having issues with my HVAC system and called these guys. They were highly recommended, now I know why. They showed up on time, very professional, very affordable, and the customer service was outstanding. I had a great experience, these guys deserve a 5 star rating.

An
Review №69

Fast, fair, and, friendly service. Would recommend and call again!

St
Review №70

These guys were awesome. Ive never dealt with an AC company that takes care of the customers like these guys. they were extremely punctual, and deployed a mat to protect my floor. They fixed my AC in on day. When I called and asked to speak to the tech, they put me on hold for 2 min and said the tech would call me in a min. Sure enough, the guy called me right away. The owner of the company came out and gave me a few pointers on how to cool my house better. Thank you for the great service

Al
Review №71

Called ultimate comfort last minute to schedule an appointment and the lady answered and was very professional and polite. She told me tech would be calling ahead of time to let me know they were on their way. They actually did call I was surprised. The tech who serviced my unit was Steven. He did a great job of thoroughly explaining everything and made the whole process simple. This company isnt out to screw you out of money instead they are just doing what is actually required. I appreciate the help alot and you have my business again in the future.

Ti
Review №72

Claudio and the team were great. Quality work. Respected our property and cleaned up after themselves.

Br
Review №73

Great company, exceptional customer service and quality work. My wife owns a few rental properties and we are using Claudio (owner) for all of our service needs. Can not express how genuine and transparent this gentleman is a breath of fresh air as a contractor and especially within this industry. I highly recommend this company to anyone who desires to have a headache free experience.

Br
Review №74

Trusted source for all AC repairs, always on time and satisfied!

J.
Review №75

This company was referred to me by a friend and they were outstanding! They responded to my call promptly and I explained what I wanted over the phone. The next day, they arrived on-time and diagnosed the problem and provided fair and reasonable estimate for the work. They seemed VERY honest and trustworthy and that is the first thing I look for when working with a new company. They are now my go-to company for HVAC work!

Ja
Review №76

Claudio was wonderful. He found the problem quickly and had what was necessary to repair it immediately. I’ve had problems in the past with repair workers not being entirely honest when the problem was actually minor and inexpensive, so this experience gave me a lot of confidence in the company. Definitely will use them again.

mc
Review №77

I never leave reviews, but this company is great. Claudio and his team are very professional. I was very impressed with the install, everything looked great. There was an issue with the thermostat straight out of the box and they stayed till 8:30 pm on a Saturday night to resolve the issue. I highly recommend this company, dont think you can go wrong

Na
Review №78

Ultimate Comfort AC & Heating gave my elderly handicapped father exceptional services when they came out and installed an entire AC system in the middle of summer! Not only did they give him a great deal, but they were extremely knowledgeable, polite, and very quick to finish the job! The work was done with excellent workmanship! I would definitely refer them to all my friends and family!

De
Review №79

I believe our technicians name was Joe. He was great. Very informative and took the time to figure out exactly what the problem was with our AC. They don’t over charge or take advantage, but seem very honest.

Ri
Review №80

He listened to my concerns, looked over my system and gave me a quote for we he thought would best correct my problem. He never once try to upsell on anything. Allow me to make an appointment that worked with my schedule. On the day of the appointment his workers arrived 15 minutes early. Prior to beginning the work, he walked me through everything he was about to do. Workers were very professional and finished the work in a very timely manor.

Al
Review №81

Claudio and his crew are always there for us when our ac needs repair. When I call, they are quick to service and go above and beyond. Good reliable and reasonable Service. I prefer to do business with smaller family owned businesses and that is what you get with ultimate comfort. Highly recommend or your ac and heating services.

Lu
Review №82

Ultimate Comfort did a thorough analysis of our A/C problem, gave us alternatives, once decision was made, they followed through timely, and followed up after the project was completed. Highly recommend Ultimate Comfort!

Je
Review №83

My AC died right as I was about to go out of town, I have two tenants renting rooms at my home. The three HVAC repair places I called before Ultimate all said they were to busy to come out that day. When I called Ultimate their techs were busy until that afternoon. After I said I was trying to get to work, the person I was talking with said Give a few minutes and Ill call you back. She was able to work things with their techs and had someone at the house within 40 minutes. My Evaporator coil had been leaking and needed replacement. I bought the house used so wasnt aware of the leak at purchase time. But Ultimate worked with me to give a fair price and to help me with payment. Every person Ive talked with from dispatch, technician, finance, installation, and even the owner have been personable, friendly, and knowledgeable. Id recommend them to anyone.

Di
Review №84

After Ultimate Comfort’s installation of new AC/Heating systems, our home is now filled with crisp, clean, cool, dry air! What an accomplishment, as it’s now July in Houston, TX!Having to work in our hot attic, as well as trying to avoid rain and lighting made the job hard for all the workers, and we greatly appreciate their efforts. Stephen, the wiring, electrical, and zoning expert, is very knowledgeable, patiently; and, with apparent ease, connected all units to work together smoothly.All the work was done well due to the diligent, hands-on, guidance of the owner, Claudio, who treats all his workers with respect, kindness, and cheerfulness, a true rarity these days!

Da
Review №85

Work was completed when stated. Crew was very professional and hard working. Improved existing equipment to give the best end result. Consciously installed duct work to provide best access to equipment and storage location in attic.

Is
Review №86

10/10 will call again. Claudio and his crew supplied me with an excellent customer service and value experience. He installed a new motor/circuit board, and let me participate and learn from the experience.The horror story, a 6 day fight to get my AC fixed.The line from the compressor outside into the house kept freezing up and I would lose blowing/cooling. The first contractor I brought out didnt check everything before adding freon (thinking it was a leak), and pumped my line to double its recommended PSI! He then tried his hardest to up-sale me to a completely new furnace and wouldnt work with the carrier manufacturer warranty (Courtesy AC/Heating), this wasted two days. The second contractor missed 5 (Freaking 5!) appointment windows over three days (AirTron). When they finally arrived, the tech glanced at the upstairs blower, went outside and realized the freon was off the charts and tried his hardest to get the heck out of there (high-balled the quote and said he wouldnt be back for 3 days). I finally and luckily called Claudio, he immediately picked up, gave me a very competitive quote, and scheduled me in for the next morning. He showed up when he said he would, and re-diagnosed the issues. He quickly figured out that the previous tech had almost destroyed my compressor by hitting 600PSI on a system that is supposed to run at 300! He then worked for an hour restoring the lines to the appropriate pressure (thank god it didnt blow my compressor or the lines). Due to previous appointments he had to leave before we could install the new equipment, but he promised me he would be back that afternoon. True to his word, he texted at 3pm, and was over by 3:30pm. We went to the attic, and replaced the motor and the circuit board. The AC has been working great since then. Thank you Ultimate Comfort AC and Heating!

An
Review №87

Let me cut to the chase. If there was an option for a SUPERIOR rating that is what Ultimate Comfort would receive. Claudio Santinis company has been hands down the best experience I have ever had. His entire staff has provided exceptional service. They answer the phone promptly. Always pleasant and makes sure to verify all the necessary information for an appointment. They even call the day before with a friendly reminder. Prior to coming to your home, the Technician sends you a text informing you of the arrival time along with their picture. Our home is 20 years old & several years ago we discovered the ventilation system was not done properly. Our master bedroom was never the same temperature as the rest of the house. We knew we would eventually have to put in a completely new system. Stephen, one of his senior Technicians, came for the prewinter checkup. After he made many attempts to resuscitate our 20 year old Heater, we had to make a difficult decision to lay it to rest. He informed Claudio of the situation & Mike, his Manager came out & did a thorough evaluation of the AC/Heater & Ventilation System. He confirmed what we already knew. He presented us with three(3) proposals. We chose the one that would best suit our needs for the humid Houston climate. We had the entire system rebuilt & added the dehumidifier. Within 3 weeks we could immediately tell the difference. Our electricity bill dropped dramatically. The next phase of our investment will be the Reme Halo attachment. As a Healthcare worker I urge you to please read up on this. So, there you have it. An incredible exceptional company!

S
Review №88

Always a great experience with Ultimate AC and Heating. They are professional, courteous and knowledgeable. Ive recommended them to family and neighbors.

Su
Review №89

I have used Ultimate Comfort for more than 10 years and have been very happy with their services.The Ultimate Comfort people are attentive and trustworthy. I know I can could on them!

Ro
Review №90

Great service and very reliable. They found a problem that had stumped several other contractors.

Ca
Review №91

I highly recommend this company! Over several years, we have had good service with them. I decided to take time out to give a review. Techs know what their doing. They are quick, honest & reliable. Thank you!

To
Review №92

I was having problems cooling my house below 80 degrees when the temps were in the 90s. Thought I needed to move from a 4 ton to a 5 ton AC. Called a few places to get quotes including this one. Claudio gave me a quote but said he wanted to come take a look at my setup before hed approve the installation. The house was originally built in 1978 so there were a number of things he saw that needed changing/updating. Claudio redesigned my system, by putting in new returns and separating the airducts. Installed a variable speed 4 ton unit and two additional temp/motion sensors; one in the master bedroom and one in the downstairs family room. These have helped to keep the room Im in at the desired temps. The master bedroom is more comfortable than its even been in the 20 years Ive lived here and Im sleeping better. The job cost more than Id planned, but if Id just changed units, Id probably still be having cooling issues.

Al
Review №93

What I really love about this company is that Mr Claudio Santini is a hands-on type of guy. That is uncommon in most industries. The problem that I encountered with my A/C was condensation leakage from the evaporator unit onto my carpet. It was determined that the leakage was caused by faulty installation work from another A/C company. So, it was required that the condenser unit and the ducting be replaced to eliminate the possibility of mold. Mr Santini coordinated the entire procedure with his techs and a job which would have taken 2 days was done in 1 day. The ducting took a little longer because of the nature of the job. This is a small A/C company, but they go well beyond the customers expectations. The cost, considering the magnitude of the job, was more than very reasonable. I am highly pleased and very satisfied. I must also state that Mr. Santini treated my case as though it was an emergency even though it wasnt, due to the fact that the A/C unit was still running normally, except for the leakage. Highly admirable.

Wa
Review №94

Regardless of whom you speak with, everyone is extremely knowledgeable and very friendly. Every experience has had a fantastic outcome. It’s a small company with a big time can do attitude. Highly recommend and be assured all their work is top quality n wonderful follow through.

CH
Review №95

Today at 1:25 pm I went over and spoke to theTechnician about hooking his R12 meter to see If the Ac unit has the proper amount of coolant in my Ac unit and he quoted me a Price of $80.00 per hour. But first there would have to be a service order opened to show the address of where the service would be done. I asked him if there was a discount for senior citizens. I received no reply from him. He was done with the job at 121 SOUTH Ave Edmond Okla. as he was putting the ladders back on the truck rack. Ijust lived directly across from where he had finished servicing the home that had originally called him out for service. I thought just maybehe would do it for $20.00 but when I heard him state $80.00 per hour for something that may have taken him 15 minutes. I just walked away with discuss that he wouldnt take the time to tell me the information that I needed to know. I certainly hope that people do read replys about there Service technician and find someone elseto Service there Heating and Air conditioning.

Ki
Review №96

Fast response time, great service personnel with excellent knowledge and customer service skills. Respectful of home inside and out! Definitely will use again!

Pa
Review №97

I have known Claudio Santini at Ultimate Comfort for years and have trusted him to take care of my AC needs. My AC unit went out recently, suffering from old age. Claudios partner, Travis came out and diagnosed my situation and immediately ordered a replacement unit working within my budget. He the had me put on the schedule the next day and had the unit replaced by the time I got home from work. His installers were professional and explained the installation to me. Thanks Travis and Claudio.

Ra
Review №98

Excellent service. Prompt, very knowledgeable. Both the owner and tech were pros, they explained everything throrowgly and answered each of my questions. Definitely recommend them!! Thank you Ultimate Comfort AC & Heating

Ka
Review №99

Ultimate is the best service around. I have known and used them for year. They are very professional, caring and do an amazing job no matter what you need.I highly recommend this company!

Di
Review №100

It doesnt get any better than Ultimate Comfort, Claudio and his team are experts in their field, on time, and priced right. Thank you for keeping us coolwhen things get hot!

Me
Review №101

We have used Ultimate Comfort a number of times and each time we are 100% satisfied by the quality of service. Their technicians are top notch, service impeccable and we can’t recommend them enough.

C
Review №102

Ultimate AC was there when they said they would be and handled my issues thoroughly, professionally and correctly. I highly recommend them for any HVAC needs you may have!

La
Review №103

As a property management company Ultimate Comfort AC &Cooling has been our company of choice and they also just installed a new unit in our home!

El
Review №104

I had a wonderful experience with Ultimate Comfort AC & Heating. The owner, Claudio Santini, is extremely professional. The workmanship and service is amazing. The adminstrative staff is very professional, too. I highly recommend Ultimate Comfort.

Ry
Review №105

Billy is the man! He is so knowledgeable and was able to troubleshoot why our AC wasnt functioning as expected. He explained what possibly went wrong and after following the instructions, AC now works great! Thanks Billy and Ultimate Comfort!

Ad
Review №106

So far in the midst of one of the worst contractor experience ever. Twice I was given a time between 1-5 and they missed the time frame by 2 hours showing up at 7 pm once with the wrong part, and now today decide not to show up at all.Worst part is they never communicated the fact that they wont be showing up nor did they bother trying to make life even a bit easier with a status update on the contractor. Multiple messages to manager were ignored.Imagine waiting in a 85 degree house with no AC for over 2 weeks.Lets see what happens tomorrow morning when I have to call and try and beg them to come and finish the job.

Ma
Review №107

Very good service. Technicians professional, polite and explained what they did and why. Will use them againThanks for a job well done

sr
Review №108

Has done detailed diagnostic. Put good effort in diagnosing the issue.

Su
Review №109

Professional, Timely, and Friendly best describes Ultimate Comfort AC & Heating.

Ja
Review №110

With the exception it took several hours to complete service work, I was happy with technician service work on heating system.

Ch
Review №111

Great work by Ultimate Comfort AC & Heating. Replaced our Furnace, Stephen provided excellent service and quality work.

Vi
Review №112

Professional and very competent. They get the job doneAnd do not wasteAny time. Also affordable.

fo
Review №113

Excellent work,I had 3 different companies out to check on the unit that was not working and they couldn’t figure out the problem. This company did a great job fixed the issue and AC is working fine.

Je
Review №114

Very professional hard working staff that got a new heater into a difficult spot within 2 days. Five crew worked all day for a reasonable price.

Fa
Review №115

Very reliable AC & Heating Provider. We used them for our property management portfolio & recommend them to all our clients. Very trustworthy & knowledgeable. Highly recommend them!

Am
Review №116

Called Tuesday owner actually showed up ( Very nice guy ). Quoted me a price which beat everyone by $ 500.00 or better. Work was completed next day by noon

su
Review №117

They technican they send very knowledgeable and professional but the estimates for detail cleaning is very high.

Je
Review №118

Claudio and his team are amazing! They are creative and particular and always check back to make sure everything is good. Love ultimate comfort!

Ja
Review №119

They came to perform work on my heating system and I was blown away by the professionalism as well as the way the tech informed me of what to look for and how to properly maintain the efficiency of my system.

Ge
Review №120

I was very pleased at their service their response on time their professionalism in going the extra mile To make sure the problem was resolved I highly recommend them for future Service for anyone.

Ly
Review №121

The installation of the unit was done professionally and the service provide was great! I will definitely use them again in the future.

Oa
Review №122

Professional, friendly, clean, honest and fast! I highly recommend them!!!

Du
Review №123

Great service. Friendly, professional technician arrived as scheduled and work was done promptly. Definitely recommend.

Ma
Review №124

Very nice experience. Loved Garrett and his helpful advice

Fr
Review №125

The technicians are always knowledgeable, courteous, prompt, and efficient would recommend them to anyone

Jo
Review №126

I recommend Ultimate Comfort AC & Heating for their professionalism, the quality of their work, and their excellent service.

He
Review №127

They came to my rescue when my AC went out in the Houston heat and now it works like a charm!

Ir
Review №128

Mr Castillo was very patient and professional he was also very thorough

Ve
Review №129

Great service, priced fairly, installed carefully going up stairs, them into attic. Very pleased.

St
Review №130

Excellent and detailed service!

St
Review №131

Ultimate Comfort is very honest and does a excellent job!! Highly reccomend them.

J
Review №132

UC was prompt, efficient and competitively priced

Da
Review №133

Very responsive and knowledgeable. Highly recommended!

J
Review №134

Jose was very thorough

Jo
Review №135

Excellent service provided by Joseph! Would definitely recommend this team of professionals.

Ma
Review №136

Company performs twice a year checkups on our systems, Stephen was on time and professional.

Ke
Review №137

They just did a diagnosis which was accurate. Very informational and professional

Sa
Review №138

Ultimate comfort team does a professional job and keeps good communication with customer. Thanks a lot!

Jo
Review №139

Steven came out and did awesome job in and out great service!

Ma
Review №140

Great tech, and service, showed up just as scheduled , and everything went as expected.

Sh
Review №141

The owner is extremely knowledgeable and friendly and his staff are too!

An
Review №142

Steve, the A/C tech performed an exceptional job working on my furnace.

Ja
Review №143

Very respectful and share knowledge on the work they did

Ma
Review №144

Very professional. Was informed of everything they did.

Pe
Review №145

However high your expectations may be , Ultimate Comfort will exceed them.

Ma
Review №146

Always impressed by the service and attention to detail.

Am
Review №147

Excellent experience. They were in and out so fast and efficiently.

Da
Review №148

GARRET DID A GREAT JOB!THANK YOU!

Pa
Review №149

Great service honest and trustworthy!

An
Review №150

Great service, very professional. No hassle

Gl
Review №151

Very professional and on time thank you

Ro
Review №152

Excellent service and very knowledgeable

BP
Review №153

Dependable, knowledgeable, and truthful about diagnosis.

ze
Review №154

Very good and quick servicezeev kofman

De
Review №155

Awesome work!! A/C is blowing cold now!! Thanks a million!!!

Ja
Review №156

Great customer service

Ge
Review №157

Excellent service. Very thorough

Jo
Review №158

Happy with the service.

Fe
Review №159

Service is always thorough and professional

Da
Review №160

Great service & price!

Ch
Review №161

Professional, responsive and on time.

Ke
Review №162

Good Store

Ba
Review №163

Excellent service

An
Review №164

Great service!

Ch
Review №165

Highly recommended.

Ro
Review №166

Replaced whole system

Information
45 Photos
166 Comments
4.9 Rating
  • Address:2238 S Sam Houston Pkwy W, Houston, TX 77047, United States
  • Site:http://www.ultimatecomfortac.com/
  • Phone:+1 713-266-3678
Categories
Working hours
  • Monday:8 AM–7 PM
  • Tuesday:8 AM–7 PM
  • Wednesday:8 AM–7 PM
  • Thursday:8 AM–7 PM
  • Friday:8 AM–7 PM
  • Saturday:8 AM–7 PM
  • Sunday:Closed
Similar organizations