DON’T BUY COLINA HOMES. Colina house is built poorly, horrible workmanship, probably cheap labor. Less than a year in and our roof started leaking and yes we did an inspection before move in. Constant power outages. The roads around here are terrible condition. No amenities but paying HOA fees. Issues with spiders and ants in house. Wish we went with a different neighborhood/ builder for our first home. Disappointed since we just had our first child. Do yourself a favor and buy a David Weekley home. They’re building more homes in this neighborhood, I’ll be really surprised if these home sell. We can’t wait to move out of here. With the warranty, they only choose what they think should be fixed. Once you buy the house, it’s all your responsibility they said. All they want is your money. They said that people have been trying to contact me for the repairs but only one person has called me since putting these repairs in March. They listed all the repairs as complete and excluded some that I listed on the 2-10 website and nothing was fixed. As a first time home buyer, they really tricked us , wow we were naive, really wish we had more guidance, now we know what to look for when buying a home.
Colina is a quality home builder that offers a lot of value and affordable pricing. They have locations throughout the Houston Metro area and a wide variety of floorplans to choose your preferred home design.
Awesome work! Cypress Green Hockley, Tx. Im very happy with the quality and detail of Colina Homes! Its a new build, so our site building superintendent Wesley Gill was on top of every detail from start to finish. He made the process easy, and Im confident his attention to detail and professionalism will ensure this home will last a lifetime! Great job!
We closed our home last December and have been very happy with builders representative, Wesley on all issues under warranty. He is very responsive to all our questions on warranty issues. He is very attentive, approachable and reliable , get any issues resolved as fast as he could. We speak highly of Wesley and he is an asset to any company. We are so lucky to have him as our go to person on behalf of our builder, Colina Homes.
Definitely proceed with caution when purchasing a home from this builder. Their warranty is a complete joke. They will pick and choose what they want to repair even if it is covered under the warranty. Also, flooring is not covered under warranty. So if you have hollow ceramic tiles or ceramic tiles that are cracking, the builder will not cover it
The builder Wesley did a great job on educating us about our new home and fulfilling closing/building expectations. We love our new Colina home in Mill Creek. Thank you!!
Colina homes was amazing. This is our first home and Jillian the sales rep. was friendly helpful and very positive. Rick the mortgage person was amazing answering questions at 7:00 at night on valentines day! Brittany answered questions and was so patient with us through the final approval. Then there is Wes the builder who addressed all our concerns quickly and efficiently on our final walk through when we pointed out a few minor things he had the taken care of while we were standing there. . I would recommend Colina to anyone.
Beautifully finished home! Jason was AMAZING at helping me throughout my entire process! I’m a first time home buyer, and he helped me the entire way! Literally going above and beyond to make things happen! Colina Mortgage was very patient with me and worked with me to finalize funding! 10/10!Kyle, Rick, and Brittany on the loan processing side are a 3-headed beast ! Great at what they do!
We had a great experience with Colina. Their sales associate Amber was very helpful, answered all of our questions, and was very responsive. When it got down to doing our walk throughs Wes was fantastic. He was detail oriented and answered the many questions us first time home buyers had. Our house is everything we could have hoped for. Thank you to the Colina team for being easy to work with in a very stressful time in our lives!
Jillian Donalson is the best and would walk you through everything you need from searching your dream home to closing. She is always a happy person and would assist the best she can. Colina Homes builder is remarkable and would construct your home with good quality materials. One thing that I like that is hard to find somewhere else is that the level of communication is great and Jillian is a very trustworthy person.
Buying a new Colina Home has been nothing but amazing. I had been looking at homes for quite some time in the Houston area and I was blown away by all of the options and upgrades that these homes offered compared to other builders. The staff at Colina also made this such an easy transition. Wes was and still is available to me at a moments notice. He is always prompt and ready to service any issue or concern I have. I really appreciate his customer service, support, and professionalism. Thank you Wes for everything you have done and continue to do for me and my family.
In January, my husband and I chose Colina to purchase our home, and I must commend the exceptional service we received from our best sales agent, John Paul Seipel, or JP. His professionalism and expertise were outstanding. JP was not only knowledgeable but also incredibly supportive throughout the process. His passion for his work and dedication to helping his clients were evident. If youre seeking someone who genuinely cares about their clients and can help you find your dream home, I highly recommend reaching out to John Paul Seipel.
Large beautiful homes equipped with so many upgrades included in the base price. Shannon was a wealth of information.
Colina home warranty is bad! My cabinet draw opener broken drop down my mom foot when she opened! I email contact them but about a month already still not get fix yet! Regret when i choose and bought colina house builder
I closed on a home in Mill Creek Trails on 2-28-23 and wanted to share my experience with Colina Homes and the wonderful crew I worked with to make this happen for me.It started with Jillian Donalson my sales person. She is the nicest most attentive person you could find. Always there to answer all my questions throughout the entire process. My financial person was Mckenzie Fry that really worked for me to get the best rate and perfect timing to close. My superintendent on site in charge of getting the house built was Wes Gill. It was obvious to me that I had a real professional managing the extremely fast building of my house. Ive spent my whole life in the construction world and know what I am looking at. The walk through with Wes went smoothly. Relationships with your contractors equals things getting taken care of in a timely and thorough fashion. I would like to express my appreciation to these wonderful people at Colina Homes for making my home buying experience a great one.Sincerely, Mark.
My wife and I are very pleased with our Colina home. What made our experience so great was the team in charge of building and selling in our neighborhood Mill Creek Trails. Wesley Gill was the man with the plan: I can rest assured that my home was built up to all building codes under his management. He’s even been helpful after we’ve moved in. The grass is always greener with Colina because Wes is always watering it 👏Thank you Colina Homes
I’ve had nothing but a great experience with Colina Homes since I moved in February. Everything we agreed on was honored including the warranty requests. Since moving in Wesley has always responded quickly with any concern I’ve had and has been quick to schedule any repair request I had. The home is beautiful and Wesley has gone above and beyond for us.
We went to check the SUNTERRA community in Katy. Visited MULTIPLE builders… like a LOT! We narrowed it down to 3. Very difficult to pick one when they were all amazing. That’s when Jillian Donalson was key! She talk to us as a friend. She was very welcoming and nice.The very next day we were sitting down and signing a contract with her. Since that day until the completion of the house she was always in touch checking on us and giving us updates.
DONT BUY RUN! Owing a Colina home has been the most horrible experience. From the disrespectful realtor Ashley, to the rude forman Gary, right down to the owner Ken. Never been so disrespected by a group of people in my life. I bought a home with a warranty which seems like they pick and choose what they want to honor. I was locked out of my air conditioning. Air Innovations had locked the system not letting air go lower than 75 degrees. I had to void parts of my warranty after sweating and being up till 2am 3 nights in a row with my child to get them remove the lock so I could control MY air. That was only 3 days in. So the following week the tankless water heater flooded my garage with all my boxes and the brand new carpet I had removed from the home. Set to install in a rental property. Now, all ruined and no one cares. The paint is so cheap, you can literally lick your finger and touch the walls and it will melt off a word for word quote from Gary Walker the Colina Homes Forman. So I have a brand new house that needs to be painted from top to bottom floor to ceiling. Oh my favorite problem among the many. I literally have air coming in all the sockets. Imagine its cold outside, you place your hand infront of a plug, and cold air is coming in so forcefully that you can feel air in the shape of a 3 prong plug on your hand. So, now Im waiting for them to fix things I have entered in the 2-10 warranty and they sometimes just clear items like they have been done but infact not. So you get to re-enter everything again. Now if this wasnt fun enough. The builders are in full throttle. They are building left and right and they are having a freaking concert out there. Do you know how loud music is when inside the skeleton of a home, between two other brick houses? REALLY FREAKING LOUD! Your entire house shakes and vibrates all day long, sometimes 7 days a week, and I do mean all day. Sometimes they wait until 7am before they start. I can handle building noises but not the loud music and litter. And now they have damaged my driveway and are trying to say its not covered from there big trucks driving across my yard to the lot next to me. Every day its a new issue. They dont want to take accountability for anything or fix things clearly stated in the warranty. See you in court buddy. Save your energy and money. Look elsewhere.
We moved into our Colina home in June 2022. Our realtor found us our new home in Rosehill Meadow. Dora, Mitch and especially Wesley Gill, were all very accommodating.We didn’t have any major issues. Sure we had some cosmetic ones once we moved in, but I can honestly say, Wes came through for us. When he said he would show up, he always did and if he had to postpone the appointment, he would reschedule it at that time. Never did he once say, I’ll have to get back to you.” He even made sure the contractors showed up to do the warranty work and came by to make sure we were satisfied.I am very happy living in my new Colina home in Rosehill Meadow.
Colina Homes delivers an exceptional custom Home Building experience from start to finish! Their entire team is obsessed with quality construction and client satisfaction. They far exceeded our expectations in both. Their design selections, craftsmanship, and attention to detail are truly remarkable. Additionally, working with them through the build process was stress free, with no surprises, and any of my client changes were met with enthusiasm and strong partnership. All their crews shared their passion for putting out a great product, very professional and very skilled. My client agent Jillian Donaldson of Colina Homes is one of the best agent I have ever worked with. She takes care of my clients needs. She is patient and answered every question we had. She is very knowledgable and honest. She goes beyond any expectation and gets things done.She is a joy to work alongside and their professionalism, dedication and personalized care is exemplary. My client is overjoyed in her decision to purchase a Colina Homes. I look forward to working with them again on future endeavors.
My husband and I chose Colina Homes to be our first home builder because of their quality and value. When we had our first appointment to see the model home Jillian Donalson greeted us and had exceptional customer service. We didn’t make a decision right away but something kept telling us to come back. So we did and that’s when we started our journey in building our new home. We always have so many questions and Jillian is always available to answer them even on her days off. Mitch our builder is great too. He is honest and makes sure that everything gets completed the right way. I have been recommending Colina Homes to many friends and family but even more because of Jillian and Mitch. Thank you for all you have done for us.
Jillian over at Sunterra was absolutely amazing! She was very knowledgeable, helpful, patient, but most importantly she was able to help us narrow down our options by understanding what was important to us! I’m grateful for her work ethic and I look forward to closing many more deals with her!
UPDATED ON 1/25/24: After posting my initial review I was able to get somewhere with getting things repaired. I posted my review on a Thursday and I had phone calls that afternoon with meetings set-up for the very next day!. It was amazing! Everyone showed up first thing Friday morning like they said they would on Thursday afternoon. I am still waiting on a few loose ends to get wrapped up but not in a negative way. More like we have to let the weather clear up before we can proceed forward. Pedro has been assisting us with getting things taken care of (thank you to him). Im pleased to have most everything completed. Like I said, once the weather clears up we will be able to get the couple other things completed.I give JP Seipel 5 Stars! We closed on our Colina Home in October. When we walked into our house we immediately knew that was the home for us. JP Seipel was great! He continues to help us with nay question we might have. That is extremely helpful! When we closed JP was on vacation and still took all of our calls and texts when things didnt go as planned. I was very appreciative that he helped us get things straightened out when he was supposed to be enjoying himself on vacation. Id also like to mention that JP is incredible at response time. That goes a long way with me!I give the warranty program 2 stars at best. As far as getting things fixed that are under warranty, that has not been a fun process. (This has NOTHING to do with JP, he was great!) Its a whole lot of waiting around for someone who might or might not ever show up. Its waiting around for people who are supposed to call you and never do. Its finding out that they didnt do a great job on some aspects of the house and now you have a wall with water behind it. Or even finding out that the contractor said they put something in, when in fact, they did not (this isnt a Colina issue in my opinion.)We absolutely love our home and our neighborhood. I just wish warranty wasnt so hard to actually be able to use. You work hard and pay a lot of money for your home and its a bit deflating when its such a struggle to *hopefully* get something repaired.
My experience with Colina homes has been great from start to finish all because of my sales women Jillian. Jillian professionalism and knowledge about the buying process made me choose them over their competitors. Jillian gave me and my daughter a new start. Colina homes are priced affordable and come with great amenities. Ask for Jillian Donalson if you are searching for a new home with Colina..
We recently purchased our first home with Colina Homes at Mill Creek Trails community. The first time seeing the model home was amazing, but the experience that we had with Jillian Donalson was even better and made our first time buying a home much more exciting. She was able to answer all of our questions and concerns and had a very positive attitude. She sold us right then and there. She was also very attentive and was quick to respond to any of our calls and texts. The houses themselves are very beautiful and spacey while also being very much more affordable. The upgrade options were very pleasing as well. As with every experience, not everything is one hundred percent perfect and were just a couple hiccups, but Jillian made sure to reassure us and helped fix anything.
The home buying process with Colina has been unbelievably smooth and enjoyable thanks to Jillian Donalson and Mitch! They both have been such a joy to work with. No matter how many questions we have bothered them with whether it be in person, call or text they always have a quick and thorough response. The beauty and quality of the homes speak for themselves once you tour the model. We fell in love right away! I can’t say enough good things about Jillian she truly is fabulous!
Out-of-state 1st time buyer, purchased a new “inventory” home in Texas City 9/2023. Sls rep Steve D is great!👍🏼Not one other thing about this experience is positive and I HIGHLY DISCOURAGE anyone from buying from this company or it’s affiliates. Here’s my story: Builder showed up 1.5 hrs early for the walk through. I mentioned not having walked the property yet but still I was persuaded into walking it together assuring all questions would be answered. Huge mistake on my part! The few things I pointed out as visual defects, he would respond “this is the way the homes are built”, or “that’s covered under warranty so you have time to file”, or my favorite “if you would’ve paid more for a custom home the work is done with better care“. For context I paid $300K and by the end of my loan I will have paid $1M.Mistakenly I signed off on pprwrk and here I am. Immediately upon move in, I noticed a number of cosmetic problems and submitted approx 10 warranty requests. Ten days after moving in, I discovered a ‘live’ exposed wire inside a bedroom. Glad I’m still here to tell you about it!In total I reported about 25 issues in two months and after resolving only a couple of them, suddenly in December the requests were closed, showing “completed”. After back and forth with 2-10 warranty company, they said I needed to resubmit everything because the builder advised I refused access to my home, which was 100% false. It gets better…I’m now four months here and this week I woke up to the smell of gas. After an emergency gas company call, and evacuation, it was found to be the furnace pipe connection (attic) was barely hand tightened and I’ve had a 40% natural gas leak (plumber responsibility).First a major electrical error, now a major plumbing error, neither could have been identified by a novice buyer, maybe not even an experienced buyer. Both are life threatening, potentially catastrophic to me, anyone here, pets, my new home, neighbors, and their new homes.I’ve asked to escalate these issues and talk with Management, left messages with the corporate office, no care of any return contact. The builder ignores what he doesn’t want to address. I could continue to share the lame details (the list is long) but overall I want to give caution to all potential buyers ⛔️ ❌ I don’t recommend, the bold face lies are endless, they obviously hire crappy trade workers and don’t care about their reputation or their customer’s lives.
As a first time homebuyer, I am pleased with Colina Homes. From the foundation to finish Wesley Gill (Wes) was extremely helpful and made sure all of my questions were answered. I am very particular and any crack or blemish Wes made sure to be on top of it. I am pleased with Wes and the Colina family. Thank you !
Loved the Colina Homes in Mill Creek Trails! They have a ton of standard features, and beautiful floor plans! My wife and I really appreciated the sales person, Jillian Donaldson as she was extremely helpful and knowledgeable! Best sales person we’ve ever met! We are so happy to be working with her on our new home!
From the start of this process Westley was great, very knowledgeable extremely professional courteous and friendly. I had many questions and he listened to them all and was there to explain everything to my and my wife. I had called him about several concerns and he always took my call and took the time to explain it all and made sure that I understood it all. Westley is a GREAT asset to anyone who gives him a job and would be lucky to have him. Westley that k You again for all your kindness to me and my Family!!!
I have been impressed with our experience with Colina homes. Wesley Gill has been a HUGE help and has been so hospitable! I truly appreciate the hospitality from everyone! It has definitely made this process and living here so enjoyable!
I recommend Colina Homes very Highly. Their product is awesome and great quality, at a affordable price. Dora Boyd is an Awesome Representative for Colina Homes. She is versatile with Spanish and English and she can assist you with your needs. I recommend Dora if you are in the market of purchasing a new home. She knows her product and will take great care in assisting you.Carol Henderson / RealtorJLA Realty Atascocita
I would not recommend this builder to anyone. I purchased a new home build last year. I have submitted all of my requests prior to the warranty expiration date. It is now been 3 months and the only people who has completed their portion of the warranty request is the cabinet company and the HVAC company. The builder does not comply with the warranty and does not contact you to arrange to fix anything. They are a joke. Door knobs have been falling off every door for months and they don’t properly place them in the first place. The flooring is lifting and they won’t fix that either even tho I confirmed with BRAD AND STEVE DYER before signing on the home that anything that needs to be fixed must be submitted prior to my one year anniversary of purchasing the home. I would never recommend this company to anyone. There are so many things that require them to come fix it since it was submitted prior to the anniversary date. What a joke.
Visited Colina Homes at Cypress Green this weekend. The sales person Paul Taylor was great. We are first time buyers and had a lot of questions on the process. He took his time with our questions and explained the buying and building process. Cant wait for our new home.
I am a Realtor who specializes in New Builds. I think Colina delivers a high quality home for a very competitive price. The sales people who Ive worked with have been professional, extremely helpful with my clients and go the extra mile to make sure that home buyers are informed, happy and well taken care of. (Shout out to Tammy Land for your awesome customer service skills!) If youre in the market for a New Construction home, I recommend you check out their homes!
I am a realtor, and my experiences with Shannon Peacock from Glendale Lakes have always been pleasant and professional. Shannon always takes the time to answer all of our questions, and explores different options to best suit my buyers. In the hot summer days, Shannon has stayed behind after hours to show us lots, what phase they are currently in, and what progress to expect at every step of the way. She is no stranger to hard work and dedication to provide exceptional customer service for every client, including realtors. I will keep referring my buyers to Colina Homes because of this amazing human being and their service.
My wife and I have the privilege to work with Jillian and Mitch. This is our first home, and we were nervous. After meeting with Jillian the anxiety of buying a home went out the window. We looked at other builders however Colina homes stood out the most. They are very professional, and the quality of the home is amazing. Currently our home is being built. My wife and I had tons of questions during this process. Jillian and Mitch happily answered all of our questions. We look forward to our home being completed. I would definitely recommend Colina homes to anyone. If I had to do it again hands down Jillian and Mitch would be the first ones I would call.
I am a realtor with the Moneyteam. I had the pleasure to work with Dora for my clients home in Balmoral. She has been so attentive to my clients needs. After looking at all other builders Colina Homes is the best when it comes to the level of quality you get in the price. My client is happy to be building her home.
My husband & I decided to build with Colina homes for our first house. It’s been a great experience. Jillian has been great about keeping us informed with our build and making sure we have what we want in our house! She’s knowledgeable & always on top of things! Thanks Jillian, & Colina homes!!
During our time visiting Colina Homes my fiancé and I met with sales counselor Dora, she immediately made us feel right at home which was a breath of fresh air. She was very informative and professional and had answers for all our questions. Although I came in nervous and not sure what to expect, I can say we left happy and excited and can not wait to start our dream home! Thank you Colina Homes and Dora!
My first time buying a home and we decided to go with colina homes in Balmoral. The first time we met Dora Boyd I already knew we chose the right one. She was definitely a go getter. She was always straight forward with us and forever present. She was quick to respond to any questions I may have had. She always knew the answer and if she didnt she searched around until she got one. She was very professional and when we felt down she quickly reminded us that it was a process and was with us until we had the keys to our dream home in our hands.
I always have a wonderful experience working with Dora Boyd at Colina Homes. First time home buyers usually are confused about the home buying process and Dora does a fantastic job making sure each buyer is educated about the process. She goes above and beyond to make sure her clients needs are met.
Jillian at the Mill Creek location has been absolutely fabulous this entire transaction. I am a realtor and brought my clients here and after many searches and even finding another place for a lower price Jillian totally made the difference in this transaction! My clients kept going back to see Jillian and their deciding factor was her customer service, knowledge and communication. As a realtor we sometimes hesitate with new construction and builders but she has really been amazing throughout the whole process. She has kept my clients up to date on every single detail and progress of the home! As a realtor this has really made the difference and makes my job much easier and confident to work with them. Thank you Jillian for all of your hard work! If you’re looking for a new build this is the place! Great price, quality, no cutting corners and also full communication through the whole thing this is the place especially working with Jillian!
I’m a licensed Realtor in the greater Houston area and I’ve referred a few of my clients to Jillian with Colina Homes because not only does she provide excellent service, Colina builds a quality home. It is clear that Jillian has been in this business for a long time based on her knowledge and she is always providing that service with a smile on her face. I’m very impressed with Jillian as well as Colina Homes.
I stopped by to visit the Balmoral community today. I absolutely loved the model home. Dora took the time to explain how much I would get included with Colina that I wouldn’t get anywhere else and made me feel like I was a person instead of a number. If you want high quality service and a beautiful home. This is definitely somewhere that should be your first stop. I will be recommending to my friends and family!
My friend bought a Colina Home in Humble TX and I want to say that hands down that was the best experience ever. Her seller Dora was so patient, fun, and she explained the whole process so well. Dora Boyd, thank you for helping my friends with their beautiful home!
We bought a home with Lorraine at Colina homes a few months ago and absolutely loved her. She was knowledgeable, professional and so much fun to work with. She not only was able to help us through the lending process, but she made sure that all details were handled immediately. We couldn’t have asked for a better experience with her. We truly felt like she cared and it was obvious to us that she had been in the industry a long time and knew what she was doing. That gave us comfort in knowing we could trust her. We tell anyone considering a new home to come talk to Lorraine with Colina Homes!!!
I recommend Colina Homes. They offer a great product for an affordable price. Jillian Donalson did a great job as a representative for Colina homes. She is very professional and provided me and my client with excellent service. I recommend Jillian if you are in the market to purchase a new home.Rodney Washington / RealtorKeller Williams Southwest
Dora Boyd in The Colina homes on Balmoral is the absolute BEST!! She is working with me currently and I will be closing at the end of this month.... Nothing short of amazing and very professional... I will refer anyone Iknow purchasing to purchase with her. And she knows her STUFF!! I’m super excited about my purchase. I can’t wait.
My husband and i have just purchased our first home with Colina homes. We have purchased a home in magnolia and have been working with Jillian. She has been over the top helpful and very responsive to any and every little detail!Would highly recommend going to see Jillian!On a scale from 1-10, she gets a 11!!! 🤩🤩🤩🤩🤩
DORA with COLINA HOMES in the community of BALMORAL in humble texas ROCKS!!! As an agent, finding a builder that you are comfortable putting your seal of approval on isnt always the easiest. If you do, finding sales person can be even more challenging. Dora with Colina Homes in Balmoral is like the perfect storm, a triple threat if you will. I have never felt more comfortable sending and/or referring my clients, family, and friends to anyone. She will treat them better then most, and make everyone feel like family. That should say a lot about what kind of company Colina Homes is if someone like Dora, with such ethics and integrity, offers her endorsement. Colina builds a fantastic home with better standards than some builders even offer as upgrades. Thank you Dora and Colina Homes
Bought my home this past May and wow! Super happy with the house, the neighborhood and most importantly the people who work for Colina Homes! Dora was very easy to talk to and very knowledgeable! She made the home buying experience super easy and fun!
I have had the best experience with Jillian Donalson and my home builder Mitch Vest while purchasing my new home! Colina has been great to deal with and have treated me fantastically! My home quality is awesome! Very happy with Colina Homes at Mill Creek!
Colina homes are so amazingly beautiful and the architectural detail is so great which is hard to find in new homes. Jillian is the sweetest most helpful lady and it’s such a pleasure working with her. Her communication and updates are so appreciated by me and my family. I wouldn’t want to be working with anyone else! She’s amazing at keeping my realtor Jessica Garney in the loop as well which is SO great and appreciated because a lot of new builds don’t keep realtors in the loop like they should. Love my experience with them so far!
We are very happy with our house. We had the pleasure of working with Dora and Wes. These guys really made the process of buying our first house a breeze. Thank y’all!
Would like to say thanks to the two people that have been such a blessing during our home buying experience. Thanks to Randy Hix for him working with us during the long period of our transition to sell our home and buy with Colina homes. Randy was very helpful and patient and always willing to work with us during this time of pause as we were delayed trying to sell our previous home. Thanks Randy. Also to Mike Murphy who has worked with us since our move in, and has always been willing to help with our needs with the house. The two of them are a great resource for Colina homes and shows their professionalism. I appreciate all the help, and thanks for the nice home that we are now enjoying.
I recently bought a home from them April 2021. Everything looked fine at first. Once I moved in then all the problems came. You can tell the home was rushed to be built and closed on. ( I worked in the area so I watched them every week as it was built and they rushed to complete the inside in a two week frame time). Concrete separating, with pipes sticking out of the cement. Where the tile meets the wall, the chalking is half done exposing some of the end of the tile. Now the chalking is turning yellow. Patch up paint spots is seen on the wall and ceiling. (I guess this was their correction to the things I complain about when we did the walk through). Paint on handles, ceiling fans. Theres gaps between the door and frame exposing outside light. I had a water leak in the laundry room, they did come in and fixed it, but they never came back to complete the finished job of the frame for the cut out. Called several times, they stated they will send someone. No one has come yet. Its been 2 months already. Repairs needed has been put in the warranty system ( since several months ago), but no one has address any of the issues yet. Whats the purpose of a warranty if no one going to do anything. I can go on and on about all thats wrong with the home.Im very disappointed with them. So much is wrong with the home cosmetically that is looks like a rental home and the landlord just patched up stuff to rent to someone else, not a brand new home.
Eadie Smith is amazing. She really cares about her customers. I highly recommend her When you are looking for a great home builder. Colina homes has been amazing!! Eadie has become part of the family. We love her so much!!
We closed on our first home with Colina and it is everything we have wanted! The quality and the price are unmatched. Jillian and Mitch were an absolute pleasure. They made us feel like we were their top priority throughout the entire process. We are so happy to be a part of this community. 10/10 recommend!
Our experience with Colina Homes was great! Every item that we requested to be repaired before closing with the exception of 1 was completed. Closing was easy also, only took a hour and after closing we picked up our keys from the office and that was it. Jillian was very nice and professional during the entire process. We’ve been in our home for 3 months now and the only issue so far is our granite counter tops were not sealed properly and water was causing stains. We called Jillian because I couldn’t reach anyone at the warranty office and a week later someone was here to repair the counters.I do agree the HOA and Warranty office need to improve their customer service, it’s not good at all! We received a bill from HOA in June and I’ve tried to call just about every day, to speak with someone about the bill, and no one has returned my call. It’s now July, 26, 2020 and no one still hasn’t returned my call. So improvement with customer service is needed. Other than this issue I would recommend Colina Homes.
Our first home buying experience with Colina Homes has been smooth and stress free. Our expectations have been reached with Colina with the whole home buying experience. Big shout-out and thank you to Jillian,Rodrigo, and Mitch! You guys are a dream team when it comes to this process. Thank you!
I recently had a contract in with another builder and it was an absolute disaster. I was on the fence of doing another new build. I met with Jillian Donalson at Mill Creek and she is hands down the BEST! She is so friendly and bubbly and very resourceful. She helps you with any and everything. I have not one doubt in my mind that my home is going to be anything but amazing thanks to her. Definitely go see her!
Being a new home buyer we didn’t know what to expect. We visited a lot of builders and some were helpful but overall felt like we weren’t getting enough help. We went into Colina Homes and Jorge helped us out. He actually broke it down for us and explained EVERYTHING the process, the numbers, the payments ect. Super patient, nice and professional. Happy to say we felt comfortable writing a contract!
I have had such a great experience working with Dora Boyd with my clients! I am a realtor and I know that she will take care of all of my clients concerns and questions! She always has time to make sure they understand the process and is there for them along the way as the home is being built!
I am a Realtor who works with clients in the market for new construction. Ive seen a lot of new construction, I believe Colina delivers a good quality home for a competitive price. The sales people Ive worked with have been professional and extremely helpful. If youre in the market for a New Construction home, I recommend you check out their homes and ask for Jillian Donalson!
Wesley at Colina Homes was a massive source of knowledge and help for me during my home buying process. Even after I moved in, he continued to go above and beyond by answering any questions I had as a first time home owner. Thank you!
I’ve looked at so many developments in the area, and suddenly felt right at home while meeting with Jillian Donalson to tour Mill Creek Trails! Colina Homes have all the features I’ve been looking for - covered patio, gas range, blinds, and a large master bedroom closet. Most importantly, Jillian has been able to guide me through my first home purchase, which has made the process so much easier! Mill Creek Trails is the place to call home!
Jillian and Mitch have been an awesome team to work with. They have provided important updates on the building progress of my clients home, including photos of the current stage. It has been a very professional and smooth process. My clients seem very happy with Colina Homes at Mill Creek Trails.
Jillian is a great person to work with, she makes you feel like family. The first day I stopped in unannounced to look at one of their homes she respectively paused her current conversation, took a few moments to say hi and welcomed me to make myself at home. Once she was available we viewed the homes, she answered all of my questions which was not many since the home was built with care and attention to detail. I look forward to spending many years in this home and having Colina Homes and Jillion on site to just stop by to say hi every once in awhile. Great experience.
Awesome experience for a first time buyer. Jillian made this experience so easy and fun for me and my family so shout out to her!!. Also our credit repair she recommended Miraily Reyes she is so nice and professional. I would so recommend Colina Homes!!!
I met with Shelly Woods at COLINA HOMES in Sierra Vista a couple of weeks ago and I took a very difficult client to see her. She is so professional and so warm and inviting two clients that I had no question she would handle my clients with the upmost of care. She took care to listen to their needs and to recommend her best product to satisfy those needs. Even though my client did not purchase with her it was only because they were not able to complete their prequalification. I would not hesitate to bring every client in her price range to her door. She is for sure my favorite of all the Sales representatives I have come in contact with in my 20 years of experience in real estate. She is a true asset.
Let me start by saying how impressed I am with Colina Homes. They have the best value and have an incredible product. I have had many clients purchase with Colina Homes in Lago Mar, Texas City. Something that makes me continuously refer to them is the sales person Eadie Smith. Eadie is one of the most true, trustworthy and caring person in this industry. I truly feel like its a family (buyers, sales rep, realtor, construction) all holding hands together to get to the end goal. As with any business, Covid has impacted new construction significantly. I also work with many other builders but hands down Colina Homes and Eadie in particular have not lost their touch in providing excellent customer service and ease as we all journey through this adventure together. Thank you Eadie for all that you do.
The colina homes in Splendora fields is updated and very good starter homes for small families and first time home buyers! I love my home and the neighborhood is amazing! I love the flooring, the granite counters tops, large cabinets. However, I do wish there were drawers in the master bathroom! Its easy access to 59. Very good location. Mike is an amazing builder and if theres anything that needs to be fixed..even after you had closed on the house he will get you taken care of!
We have sold several NEW CONSTRUCTION HOMES with Dora Bourelle and she has always been amazing. She is very helpful, always sharing her knowledge, and treats my clients with 5 star service. One of my favorite things about Dora is that she takes time to explain the process to my clients and helps guide them to solutions that will help them purchase. I highly recommend Dora and look forward to working with her again.
Shelly was an outstanding consultant. Although my husband and I did not buy a home, she gave exceptional service. Her follow ups were prompt, she took her time with us and it left my husband and I feeling like we weren’t just a number. I will definitely keep Sterling Lakes In mind if we ever do decide to later on purchase a home from Shelly.
Very satisfied with Colina homes. Upon move in I had a few minor issues that were handled by Wesley Gill. Communication was great and the issues were resolved quick in a short amount of time!
My wife and I went to Colina Homes in Balmoral and met with Dora Bourelle. She was very helpful and answered all of our questions and then some. We ended up deciding on a different area to live but would definitely recommend Dora and Colina Homes. Customer service is hard to come by these days but Dora went out of her way to help us out.
Recently bought a Colina home and I am extremely thankful for Jillian. She made my experience very smooth. She is truly the best at her job!!! Thanks again for everything you do every day.
Awful experienceIt has been 9 months since we signed it, the house not even built, they don’t update for the delays or anything,I chose a Lot and they took it away, I was told they were going to set up the construction units on my Lot( I found out later the real reason,They were having issues getting the permits to do construction there)I have to chose another lot, got the approval over the summer but they didn’t start the construction of the house, they are having issues with the permits and not having the houses on time, after all this they want me to move to another lot where they have a house already built, because again they didn’t built on my second chosen lot.I personally didn’t like the ones they were offering for the 3rd time.Also we don’t qualify for the loan anymore and they are refusing to give me my earnest money back.If you are looking to buy a house with them make sure you are prepare to wait for the construction without having an idea on the closing date, and be prepared to have a hard time getting your earnest money back if you don’t qualify.I meet several sales associates, because I went to see few communities, only one person was very kind, the rest of them only were nice at first to get me to buy with them after all we went through with this the sales persons are not willing to assist us anymore with our refund.Very sad!!
Colina Homes in Balmoral Subdivisión is the best, hands down. Dora, the New Home Consultant, is professional, knowledgeable,hardworking and funny.Shes very knowledgeable of the floorplans and the community. She goes out of her way to make sure your experience at Colina Homes in Balmoral is a remarkable one. Dora Boyd-Bourelle is your Go to Girl at Colina Homes.
Shelly Woods over at Sterling Lakes/ Sierra Vista is simply amazing. I have done several deals with her and she is easy and breezy to do deals with. I love sending my clients to her b/c she always takes really good care of them, I trust that she will lead them in the right direction and all my clients always rave about her. She is very knowledgeable, she listens well and always recommend the best direction and product for all agents and buyers. Shelly Woods Rock!!
Moved to Texas and bought two homes - one as an investment. Absolutely love the home and was impressed with the promt response to my few warrantee items that came up in the new construction. The crew was fantastic to work with, they helped me with stuff that didn’t even have anything to do with the builder warrantee items. I am planning to buy one more house from Colina builder this year. Had the best experience with them, and I know they will help with anything I need in my future investment. They ve earned my trust. Would recommend them thousand percent and feel good about it. 👍👍.
I’ve had a wonderful experience working with Shelly Woods at Colima’s Sierra Vista community. Since going under contract, Shelly’s communication has been outstanding. She provides weekly updates, pictures and phone calls as needed. She answers my texts and has had an open door policy this entire project. My home is stunning, I’ve had zero surprises and everything has been up to par!! Thank you, Shelly, for making this such a positive home buying experience!!
Dora was amazing to work with. She was very knowledgeable and walked us step-by-step on what needed to be done to close on our new home. We would recommend Colina Homes to all our friends and family.
I’ve been searching a new home for a while, and found Colina Homes in Magnolia. Very impressed with all the standards. Jillian was really knowledgeable about the lending options, and it was helpful to know that Colina Homes can help me with restoring my credit. Definitely check this builder out!
I signed a “proposal “ to purchase a home with Colina in 3/21. I call it a proposal because it’s not a contract; they can cancel for any reason or no reason. Upon signing the proposal I asked the salesperson many questions as any anyone would who’s making their 1st home purchase. This is not an exaggeration the salesperson either lied or omitted key information about ever aspect of the build. Understandably timelines where unpredictable during the height of Covid but, it doesn’t take a year to build a normal track home per the new foreman. The old foreman was fired for incompetence. Dickinson Tx suffered a really bad flood a couple years prior so upon purchase I asked about flood prevention measures and flood insurance prices. The salesperson lied to me and said we would get regular flood insurance rates since they build the homes 15ft above the flood line. This lie in the beginning ultimately put the final nail in coffin but, there’s more. The home was to be completed 7/21. Since Covid had timelines in disarray the builder said 120 days after permits. The permits was obtained in the beginning of May. Building didn’t start till late July. At this point I knew the home was not going to finish in September. Then at the beginning of August I get a call from salesperson saying they canceled my faux contract and was raising the price 30k. Floored by the news my initial thought was to hell with that house but, upon further examination it was still a decent deal for square footage. So I signed a new faux contract with reassurances the house would be finished before the end of the year. I went to their lender because a course they offered incentives. The lending agent I had was incompetent and unprofessional. He missed calculated my loan (3) times. He said I qualified for program that I didn’t when I specifically said I make too much money for program. Never the less we went forward with loan since there was really nothing out there compared to the home I was building. Work would start and stop over the month; all the while interest rates are steadily rising. In the beginning of December the home is about 85% finshed I’m trying to lock rate. The lender said he couldn’t until he gets word from builder so, I speak to salesperson and she said we are waiting on cabinets I’m like cabinets are in. I remember her saying when cabinets are in we’re 30 days out thus I could lock my rate. So after she gets off her a*# and checks on house it almost done. I then locked rate at 3.75 which isn’t that bad considering how fast things had changed. I also received my estimated mortgage from incompetent lender $2395 keep in my when I originally signed my estimated mortgage was 1900. I was ok with that since in the beginning I knew my max mortgage I was comfortable with was $2400. The home is now finished 11 months later and I’m (3) days before closing. During final walk through I asked salesperson when would receive clear to close? She said she would call lender keep in mind one of the incentives is 1st year homeowners insurance paid by builder. Lender calls me to tell me the flood insurance came in high and I need to add wife to loan. FEMA flood insurance is $2500 a year basically adding $200 to payment per month . This through off my debt to income ratio. So I tell lender give me the new numbers with my wife added to loan. With interest rates still rising and higher undisclosed flood insurance that I asked about in the beginning the new mortgage is now $2800 per month which is way over budget and almost a $1000 over original payment quote. No professional builder could be this off; their mistakes cost me probably 50k in rising home prices and another 100k in interest payments. If they was upfront in the beginning I would have bought a inventory home from them. Stay away from theses incompetent, lying, unprofessional people. They done this to many people in my area Colina do not deserve to be in business stay away. Also the home was clearly rush paint and trim was terrible. The floors were coming up terrible craftsmanship. Don’t buy from them.
I cannot recommend this builder. We purchased our home in the summer of 2017. The salesman promised our house would be ready in June but it took an additional two months to get the house ready. Once we moved in we noticed multiple things wrong with the construction. The first and most obvious was the crooked wall near the entryway. The wall was extremely crooked and it took the builder three attempts to make it reasonably straight. Now, more than two years in, I am preparing to have to repaint parts of the front of the house where the paint was done extremely poorly. Also, some of the exterior brickwork was so shoddy that its now crumbling and needs to be replaced. Keep in mind this is only after two years of ownership. The overall workmanship on our house is awful....and as first time home buyers we just expected that a new home would have been made better. Now I will have to pay someone to repair some of the bad trim and masonry work in the front of the house this summer. For these reasons I would not recommend Colina homes.
Dora Bourelle has helped me throughout this whole process, during this pandemic purchasing a home was the last on my list. Working with Kris and Natasha they helped me and my husband get approve so we can start the process of building our first home. Working with Dora Bourelle she has tremendously helped him and I in this process and also has eased some our stress as well. She is very positive and always know what is best for her clients. I can honestly say she has been a blessing in our lives , thank you Dora for helping us along the way to make our dreams come true. She is the best!
My husband and I went to look at homes to get ideas for our next phase of life. Jillian Donalson was amazing, helpful, most importantly she is very knowledgeable about the Colina homes, the area, and the process of purchasing a new home. When we are ready to build, we are going back to see Jillian.
I’ve been looking to downsize to a 1-story, and have had the hardest time finding a 1-story 4 Bedrooms and also with 3 full BATHROOMS in my budget. I’m so glad I found Colima Homes in Mill Creek Trails. Their Model Home is a perfectly sized 1-Story with 4 Bedrooms & 3 Baths UNDER $230,000. This has been so hard to find. And Jillian, their sales gal, has been so pleasant & helpful. We’re looking forward to building with Colina Homes.
My wife and I went to go look at houses to see what is available and the sales counselor that showed us around was great! Shelly Woods was informative and brought excitement that made looking at a house feel like a christmas gift. Although my wife and I opted out on getting a house I will never forget Shellys service and know that when my wife and I get our finances back right we will go through her to get the house we desire. Thanks Shelly for the exceptional service!
Got so frustrated with all these workmanship issues with Colina that I wanted to leave a negative review and noticed such a high volume of reviews over a short time period. Don’t fall for all those fake reviews. They were at a 2.6 rating and are now 4+ magically overnight. Goes to show how terrible of a builder Colina Homes is if they are resorting to this. No sane realtor is up at midnight leaving “excellent” reviews. Maybe if they focused those resources on actually helping resolve issues instead, they’d have more positive responses.
Colina Homes & Mill Creek Trails. Jillian the sales consultant was amazing, she was full of information and was able to answer our questions about the area. The beautiful trees, amazing standard features, the quality, value & beautiful designs drew us in. We fell in love with this community 💗
Tammy Land, the sales woman at Marrow Lakes in Texas City is so rude! She emailed to follow up with me today to see if I was still looking for a home. I thanked her for following up and let her know we had purchased a home. We got a great deal on the house we bought. She sent back insulting emails ending with “Good luck, you’ll be coming to see me in a year or so.” No I won’t! I will never give her or this company any business with that type of attitude! Guessing she’s upset because the gorgeous house we did buy was built by her competitor there in Marrow Lakes.
Stopped by New Construction site in Pasadena -Jorge Lemes that is a site Rep for Colina Homes was Awesome - Knew everything about the Product/Home and was responsive though the whole deal to closing. Builder was great and also very responsive. Highly Recommend!
My experience with Colina has been a pretty awful one overall.Made an offer on a new build in Independence Heights end of February and we were all set to close in 40 days. About four days before closing was the final walk through, which my amazing realtor offered to do for me as I was unable to go myself (and Colina was very strict with the times they would allow). Come to find out, by accident, that there was a legal issue with the property so we wouldnt have been able to close... IN FOUR DAYS... I was all packed up, movers scheduled, utilities turned on and paid for... Colina had known about this issue for months and didnt think they should inform a new buyer.This issue wasnt resolved on their end (and meant a cloud on the title) and I was allowed to walk away from the deal. They refunded my earnest money, per the contract, and we got them to agree to refund my inspection and appraisal fees since not being able to close WAS COMPLETELY THEIR FAULT.I FINALLY got a check in the mail for my earnest money about two and a half weeks ago... BUT NOT THE MONEY OWED FOR INSPECTION AND APPRAISAL. They apologized, an accounting error, and agreed to mail the check to my new address within two weeks. Lo and behold, two weeks later, no check. Follow up... oh, we sent it to the old address. My amazing realtor demanded they cut and send a new check (they had the nerve to ask if I forwarded my mail.... yes, Im not an idiot.... but mail forwarding is not quick), and they agreed to send it overnight, which meant Id have it today.Just checked the mail... 6 pm... and no check.I am a retail manager, which means I know and give good customer service, and believe in being transparent with my clients. If youre looking for a company that will be transparent and timely with your home buying needs, I would steer clear of Colina and look elsewhere.
Very satisfied with the realtor and the builder of my new home. I was a first time buyer and they helped and guided me all the way. The builder was amazing and was just a phone call away with any questions that came up. Been in my house 4 months now and absolutely love my new home.
As a first time home owner. I am very please and happy to purchase our fist home with Colina home. Through out the process of purchase, Jillian Donalson the sale consultant and Mitch Vest are really professional and awesome.
While looking all over Houston with tons of different builders, all I can say is Dora Bourelle made Colina Homes in Balmoral stand out. Never did I think I would want to move to Humble, but wow I think Dora changed my on that. While I wasn’t ready to move in just yet Dora still treated me like I was a cash buyer. Not once did she seem like she didn’t want to help me , she actually went out of her way to help me understand what I could afford! When I’m ready to buy I’ll definitely be calling Dora!
Jillian Donalson made my dream came true. My fiancé and I bought our 1st home at colina house ! Jillian is very professional and have awesome personality ! She made the process buying a home easy and smooth . Mitch Vest is very professional with his job . He understands this is our 1st home so we want to be perfect but I know some things can’t be prefect .
Jillian Donalson is wonderful, responsive, and fun to work with. She helped out sweet buyers get into their new home, and helped coordinate with title and the lender. Highly recommend her for future new construction buyers.
Jillian was soooooo helpful. She has the best personality EVER.... She was always in a PERKY/UPBEAT mood. She kept me up to date with EVERYTHING and was very DETAILED with her information......Her customer service is the BEST!!!! I ❤ My Colina Home.....
We went to the Texas City model home off of hwy 3. We were greeted by an older gal, looked around the house and we were not impressed. The lady who greeted us, ask us what we thought, we mentioned the windows were trimmed in plywood, not wood, and the siding was butted to the windows, and not even to the plywood trim pieces. Every home inspector Ive met, mentions that as the #1 culprit for water intrusion. She said they passed inspection, redhead older gal offered no brochures or help, just rudely told us wed made up our minds already.Judging from the other reviews by purchasers here, we made the right decision to leave the senior ginger politely to her business, whatever it is she actually does.
All of these AMAZING reviews must have been paid for. I signed . . . about 22 families signed contracts in 2020 with a GREAT price and AWESOME square footage. I knew I was getting a great deal as a 1st time home buyer. From August to October, still no start date, but a promise to be complete by December. Then that date was pushed back to January, but they were still waiting on permits, (Why start selling and signing contracts if you dont have ALL OF THE PERMITS NEEDED?). February/March is now the completion date . . . still had not started. Well, February comes and now we are looking to finish March/April. The entire time, Im thinking this is frustrating. My realtor is stating that shes never heard of anything like this before. Then, we receive ANOTHER email. Im over checking these emails that keep stating that the dates are pushed back, yet it will only take 3 months ONCE THEY GET STARTED. Okay, now its the beginning of March and its been pushed back to JUNE/JULY. But wait, theres more, I get a call from Amber and she tells me that the builder has to CANCEL ALL CONTRACTS, because THEY took to long to get started and the developer couldnt get all the proper paperwork. At this point, the market is CRAZY!!! The price of the house is up and pass my price point. If I still want this house, I have to start all over and pay more. And although Ive been waiting for months . . . They say theyll start building in Mid May. Advertising that it will be completed in August. When I tell you I am beyond frustrated and discouraged. My son and I are over it and now looking for an apartment. All in All, the people at Colina cant be trusted and their information isnt consistent or honest. Colina homes wasted my time, energy and I lost hope in becoming a homeowner if this is how builders treat customers. BTW: The seller didnt send my cancellation or earnest money back.
Searching for a new home my wife and I had the privilege of speaking with Jillian Donalson..we were very impressed with both her great smile and knowledge! Purchasing a home is a huge undertaking she put us at ease about the process and was more than willing to answer all of the questions we had!
Dora with Colina homes Builder in Balmoral Subdivision is very Professional and Knowledgeable of the business of Colina homes.Dora is very passionate about making the home buying process very smooth.I would totally recommend Dora for anyone home buying needs.
Colina homes builds a quality home at an affordable price. We really enjoyed with working w Shannon in Katy Lakes! She is professional and dedicated!!
Built a home with Eadie sales agent and Chris construction manager for the Lago Mar community. Awesome people! Kind hearted. Both were there for me all year through COVID. Highly recommend this builder! Extremely happy with my new home!
In process of looking to buy a home. My boyfriend and I stopped by a model home at COLINA HOMES.Dora Bourelle Greeted us with a smile. She was very professional and was very knowledgeable about our questions. She made us feel more relaxed when viewing the home and asking questions. Thank you Dora Bourelle for all your help and knowledge.
Buyer beware. If I could give zero stars I would. This is not a reputable home builder. I recently purchased 2 properties in Houston TX within a short time frame only to find poor quality in output in the 1st property. Examples: sloppy finishing in almost every room, bathrooms and garage, noticeable surface damage on kitchen cabinets, unfinished or crooked outlets, and even light fixtures where they dont belong. All this even after requesting attention to poor finishes. The process of getting them to do whats right by the consumer is non existent. Do not believe their statement on website, this is not premier quality homes. Over a month post sale and i still havent received warranty information. When attempting to avoid the same issue with 2nd purchase, they cited they could no longer allow in person home walk through and lied about a new Covid policy. When I refused to accept this due to my concerns with quality, they terminated the contract. While this is probably for my best, this was after heavy investment of my time and energy, and 1 week away from close. They also had me call and pay for gas meter installation before I purchased the 2nd property.Its disgusting businesses like this get away with blatant disregard for consumers. They can easily turn around and sell a finished product at literally my expense.
Jillian was more than helpful & patient with us as my mom was buying her first home! Even gave me tools and information for myself when I start my process! Amazing job & the homes are beautiful!
Took the family to look at the Colina homes and was very impressed with Dora! She is extremely knowledgeable, very professional and patient! She took her time to answer all our questions! I will highly recommend anyone looking for a home to go see Dora!!
Dora w/ Colina Homes in the Balmoral Community is AHHHHMAZING!!! She’s like the cherry on top! I am affiliated with the Money Team, so needless to say we have sold MANY homes with Dora. She makes our clients feel so welcomed! THANK YOU FOR YOUR SPECTACULAR SERVICE! You ROCK woman!
Just visited a Colina neighborhood and the trees and overall neighborhood is beautiful! Love their homes and quality of construction!! So impressed with Jillian Donalson! She was extremely knowledgeable, professional, kind, patient, and helpful!!
I am a Realtor and I brought my Buyers to Tammy at Colina Homes and she gave us first class treatment from start to finish! I am looking for more buyers in the area just so I can have another smooth transaction working with Tammy and Colina Homes!
I had the pleasure of dealing with Ms Dora B. while shopping for a Colina home. Her professionalism, candor and attention to detail is unparalleled. Id shopped a few builders in the area but she made the search for my forever home easy! Thank you!
We were under contract with Colina Homes for them to build a new home in the Phase 2 of a community. After several months, they still hadn’t started the home due to various issues on their end. We never complained and were very patient throughout the delay. Once they came closer to building - they came to us and said that they have raised the price and would only build it if we agreed to pay an extra $14,000.00. When we didn’t agree to pay more than the prior agreed to and contracted price - they canceled under a fine print clause that allows them to cancel the contact for any reason. They returned our earnest money and gave us $500 for the inconvenience. Just a warning - making more money on a sale is more important to them than honoring their own contracted price. Beware!
Fixing my review from 6 months ago...at first ,Very attentive and patient with my husband and I throughout the whole process. Great communication! However, they kept pushing our closing date. We were originally suppose to close on 1/29/21 then eventually after many reschedules they set up a date for 3/22/21 . Then we were told that they were trying to rush the process because the contract was going to be up and everything was needed by 3/31. On 3/26 we got notified that they couldn’t rush anything and that they were canceling our contract. The next day the house was in the market for $30,000 of what we had our contract and sold to someone else immediately. Have great floor plans but thanks to them , we have been searching for a new home for a month now and no success with the market going crazy for houses now.
I closed two deals with Shannon Peacock this year in Glendale Lakes and she is one of the best sales agents Ive worked with. Every question my buyers and I had she would answer in a timely manner and made availability for us. I would definitely recommend her in the future to any of my buyers.
Never, ever, ever buy a home from Colina Homes. If you are still thinking about it, please, please, please, reconsider. Never, ever, ever buy a home from Colina Homes.Why, you ask?We are about to have to perform our 4th major repair on our home in the first 6 years. And this does not count the major issue that was found during the inspection, which was that our master tub was not properly connected to the drainage system, which caused us to watch water flow down the walls on the floor below.Repair #1: Shower pan incorrectly installed in master shower. Wood panel floor under shower bench, which leaked to the ceiling of the floor below. Completely demoed and rebuilt the master shower for about $15k ($13k out of pocket).Repair #2: Presenting issue was a constant stream of water from the AC drain pipe in the attic. Actual issue was a multitude of things, including wet flooring in the attic due to a floating device not being installed to turn off AC when pan was full, the pipe from the HVAC system was installed flowing upward in one section, and there was no ball valve between sections of release pipe. Dont remember the cost, though it wasnt as bad as the others.Repair #3: Mold and mildew in house caused by a nail hammered through a pipe when the pantry was completed during construction of the house. Completely replaced the pantry with full mold inspection and remediation at a cost of $11k ($8k out of pocket).Repair #4: We now have been told that an improper AC unit was installed for our home... Single stage AC with multi zone thermostat setup. Mildew all throughout the system, which has caused a mysterious smell in the house particularly during summer months. A smell which we paid to try to find a solution to on multiple occasions.
I am a real estate broker in Houston.I have sold many new homes.Working with Colina Homes and Dora is such a pleasure.Colina Homes is always at the top of my list when I have clients looking for a new home.
I just had a visit with Colina homes in Balmoral. Dora Bourelle assisted me and I couldnt be more pleased. She was fantastic at answering all my questions and putting everything into laymans terms for me. Got back to me immediately when I had any kind of issue. I would 100% recommend Dora Bourelle and Corlina homes to my family and friends.
We bought our first home with Jillian in Mill Creek Trails. Jillians excellent communication through out our building process was what got us thru the new home building jitters. We love our new Colina Home.
Jillian was great. She has been the best part of this experience. I love that I have 4-3 home for this price. If you ever meet Jillian you will love her. She goes beyond to make sure you are being taking care of.
Be very careful if you buy a house from them. The finishing is quite terrible and it takes forever to come get them to fix anything and if they do fix it they only halfway fix it. It took them 4 months to fix a leak in my garage and they have never come back to fix the dry wall even though Ive requested it 5 times. The Warranty program is BS. They wont come fix anything after you close. Just go with another builder.
This Homebuilder is absolutely amazing!! The Mill Creek subdivision is tucked away in Magnolia TX. Magnolia is on of the hottest markets in the Houston area. The home designs are thoughtful. The standard features are so far the best I have seen in my search. New home features are absolutely amazing!
Extremely pleased with the process of building with Colina Homes. Dora Boyd at the Balmoral Community has been a pleasure to work with. She explained the process and made it super easy. The neighborhood is beautiful and cannot wait to enjoy the amenities that it has to offer.
I want to thank Dora for all she has done. She went above and beyond for my son and I. Whenever we had a question she was quick to respond and detailed in her answer. I had been to other new home sales offices and Balmoral and the other sales people were rude and pushy. All I can say is Dora is a blessing to my family.
I was a Realtor on a transaction with this builder. They tried to scam my clients into using their lender and increasing the home price regardless of appraisal price, which would have been lower. We ended up using our own lender. 24 hours before closing they sprung a $2500 HOA fee due at closing which was not stated in any documentation. When asked what the fees were for, they truly stated that they did not know. They also forced my clients to pay for their yearly security system, which was not wanted nor asked for. Sales person was nice but unaware of answers to most questions. Lots of problems during blue tape day that were not all addressed prior to closing. I will not be bringing future clients to this builder without telling them all of this information prior, as it caused significant problems.
House is nice so far, however don’t pay for anything extra. We paid $1500 for backyard sod and they laid it about 2 weeks before we closed. They did not take care of it and it was all but dead when we moved in. I managed to save most of the yard but there is still a 10 ft by 12ft spot in the back that is beyond repair. Communication with colina is tough after closing. Extremely tough. Most neighbors i have talked to say the same. Make sure to thoroughly check all spots of the house during the walkthrough and come back frequently to ensure it is actually being repaired.
Jillian is the most knowledgeable, friendly, and courteous Salesperson ever! She always greets you with a smile, and is willing to go above and beyond to help find the perfect home for you and your family. Highly recommend. She is the best!
My wife and I have been looking at where to settle down after my service and a buddy of mine recommended me here. When I gave a call to Mrs. Bourelle she was very knowledgeable on all of my questions and even informed me on a few perks I didnt know I had. Emailed me pictures of there homes because im not able to make it out there at the moment and quoted me prices and mortgage rates. Will definitely be buying after my time is up from her.
Took 5 months to get house built. Every aspect of the building process was a mess. They didnt have security in premises so my windows got stolen, sheetrock got stolen. Their contractors ran over my new sod destroying my front lawn. The builder is not responsive, he also says he wont do anything else to my home. Even, it isnt finished. Im getting a lawyer for this issue. This is completely unprofessional. This is not a good company to have to build your home. I truly felt scammed, my home was 281k. This is what you get for over 1/4 million dollar home. Dont use them.. stay away.. lesson learned.
I visited Shelly Woods in Sterling Lakes, Sierra Vista and she was such an amazing person. She was very professional and well versed on your homes. I appreciated her can do attitude to assist me as I’m looking to purchase in the future.
I cant not recommend this builder, I moved in over 4 years, I have spent almost a thousand dollars to fix the problems, first my roof was leaking, took about months for them to find out where is the leak issue and finally they fixed, it was under warranty. Then the AC out of order, its under warranty, but had to take days to fix in such hot summer, I had to hire someone to fix it in the same day. The next is the breakers keep tripping, had to hire someone to replace, and the porch light bulb out of order, but too high to reach use normal ladder, have to hire people to replace the light bulb (bad design with other stuff too). The kitchen garbage disposal start leaking, have to replace it. Is this the new house I purchased? All the stuff seems temporary not last longer. Please stay away this builder.
I had a great experience there with a Consultant named Elmer. He really took the time to find out my needs and was not pushy at all. Me and the wife are excited about our colina home the experience has been great! I recommend Elmer 100% ask for him when you stop by.
Jillian was extremely helpful and very professional. She takes the time to answer all of your questions, and gives very good advice. I would highly recommend using her services when looking for a new home and I recommend her to all my friends and family.
I cannot say enough good things about Jillian Donalson in Mill Creek Trails and Colina Homes! Thank you for always being a positive light and delivering the best product time and time, again! Call Jillian and you won’t be disappointed!
I had a bad experience from the beginning since I tried contacting the sales representative. Finally after getting a hold of him, agreed on a price of a home and a week or after that, they tell me there was an error in price and it was $5k more. Almost a month had past and there was no construction on the house. Tried to get a hold of someone in the corporate office, and no one retuned my call. Finally received an email and they told me the house was now $20k more! Sorry, this is not professional at all! Will definitely not make business with this company or recommend anyone to do so!
Dora Bourelle with Colina Homes in Balmoral is VERY KNOWLEDGEABLE and treats her clients like family. Dora goes above and beyond to keep her buyers happy throughout their new home buying experience.
The entire process was a nightmare. Multiple items required fixing after move-in. The builders took their time and in some cases, the items were never addressed. I have had a sewage backup on a home built in Houston in 2018, which was my first home. I learned from my plumber there was trash left in the sewage line from the build - how irresponsible. The management is not responsive (at all) to any of my calls or requests for assistance. Chose another builder if you can - these builders are not reliable. I had such a poor experience for my first home. Colina will be held accountable for their poor workmanship and unprofessionalism.
Dora with colina homes in Balmoral is awesome. She goes above and beyond for every client our team has brought through. Very knowledgeable and makes the process easy.
I worked with Dora in Balmoral she was very easy to work with. She help me through the buying process. We love our Colina Home!
We recently purchased a home from Colina in the Terreno Vista neighborhood. We worked with Sean V. and he was very respectful and responsive to any questions or concerns. We have been very happy with the decision to purchase from Colina.
Colina homes in Balmoral has a gem and her name is Dora! As an affiliate with the Real Estate Money Team we mingle with Colina homes frequently and each encounter with her is as delightful as the last.
I’ve was looking for a new home for a while, and found Colina Homes in Magnolia. Very impressed with all the standards very nice people. Jillian was really knowledgeable about the lending options, Definitely check this builder out!
Jillian Donalson is so amazing she made my first time buying a home so fun and easy answer all my questions on point she made is a great for my first home. Mitch is also great any concerns I had he had answer for great people.
If youre looking for a new home Shelly is the best one for the job. She was phenomenal! Although we are still considering our move during this time of year.Once we decide, she will definitely be our choice of consult. Thank you Shelly 😊
Visited the model and spoke with Dora. She was very knowledgeable, helpful and extremely friendly. Wish all Sales Counselors were like her. I look forward to doing business with her. Thank you, Dora. You rock!!
I am a realtor, I worked with DoraMy clients were so happy with her knowledge of first time homebuyer programs.I will always refer my clients to Colina Homes.
Dora Bourelle is a great home sales professional whose years of experience makes the home buying process so much easier. Colina homes are beautiful
DO NOT PURCHASE A HOME FROM THIS BUILDER!!! Dont believe anything that they say even if you think that they are telling the truth. They are Sales men with no soul. After I signed the contract they did not want to come and fix anything. Even simple things like missed areas of paint, calking, tile. My home buying experience was awful and now after just a year 1/2 my appliances are failing.
My clients love the home they purchased from Jillian in Mill Creek Trails. They love the amazing standard features, quality, value & beautiful designs. Jillian was great to work with!
Colina homes not only they are very unprofessional.. they are trying to break contracts to re-sell the houses for higher prices. I think all of these people are very dishonest...from the sales agent Elmer Jimenez to sales director Shelly Jenks..do not buy from colina homes.......*****
Dora Bourelle is an amazing sales representative very professional. We close a client in Balmoral with her great Service. We were definitely very Happy with her great service .Thank You So Much
Jillian Kahn was super helpful and professional! She took the time to answer all of my questions, and gave amazing advice. I highly recommend her to anyone looking for a new home.
I’m a first time buyer and I’m so pleased with Colina homes. Jillian was the best!! she made the process so smooth and fun. The houses are amazing!
Very unprofessional from sales team to corporate. I agree with many of the others here and have to say the good reviews are probably all paid for…don’t waste your time with this builder they are all about money…the craftsmanship in the homes are the worst I’ve seen and don’t get me started on professionalism…good luck if you go with colina…you will definitely need it! I’m so glad I didn’t close with them now, may have saved myself thousands!
Mrs Dora, is exceptional person to work with at Balmoral and Colina Homes.Im an affiliate of the money team and I have sold plenty of homes with Dora at Colina.
Colina Homes in Magnolia Tx and is one hidden treasure!! The sales consultant, Jillian, is so knowledgeable and the standard features are better than most. What is standard is perfect for me.
Just had the most awful and disheartening experience with this builder.I accompanied my friend who is a first time home buyer with all of the excitement and energy that goes along with the purchase of a new home only to be met with rude and arrogant representatives.During our first and second walk-through there were quite a few pieces of blue tape, meaning there was quite a bit of work that still needed to be done, needless to say several of the items that were highlighted on the first round still did not get taken care of on the second round...only to be told that this is not a custom home and some of the items will remain as they are, needless to say this was not acceptable.Today was our third walk-through because they wanted to close by the end of the year, though a few of the items were still not done but were much better than the previous two visits.My friend was starting to feel excited again and was looking forward to closing on the property in a few days and moving in to the home for the New Year.With all of the hiccups and inferior workmanship that had to be dealt with, was still willing to close within a few days of the New Year.This of course was unacceptable to Colina Homes, and they chose to bully my friend in to closing because they wanted an immediate close by December 31.An email was sent stating that if my friend did not close on the 31st, that they will not close periodTHIS IS A QUOTE DIRECTLY FROM THE COLINA HOMES WEBSITE::“At Colina Homes, our goal is to ensure your satisfaction with your new home.”“We are here to help you through every step of the process.”See attached pic from the Director of Sales & Marketing.Note the Date & Time 5:15PM Dec 30.How is that for ensuring customer satisfaction??
Bought a Town home on Terreno Vista in Pasadena on 3/2020. The selling agent Jorge was of great help, informative and easy to work with. Would recommend to family and friends.
Horrible buildersAwful customer serviceWeve been in our new home for 11 months and have had at least 2 issues every month. Some have been resolved, while some have been lingering and recurring for months. Prior to closing, everything was pleasant. Once we closed, the nightmare began and 11 months later, we still havent woken up from it. We have to call numerous times to get a response and most of the time, we are addressed as though we are receiving favors rather than whats rightfully ours.Do not purchase a home from this builder. Thank me later.
This is a great place to buy!! Jorge is amazing and very knowledgeable he makes your whole building process stress free. The customer service is Exceptional Jorge keeps me up to date on progress and stays ahead of the curve. Im a happy customer Thanks Jorge
Lorraine was very helpful and professional. She took the time to answer all of my questions and made an arduous process much easier. I highly recommend her to anyone looking for a new home!
I had a great experience in Katy Lakes with Shannon at Colina homes. She explained the entire home buying process! Hands down the best, 5 star service!!
We purchased and loved, loved, LOVED Lorraine! She went out of her way to make sure we understood every step of the process. And our home is fabulous.
I have worked with several clients that have built with Colina Homes and they have been very happy. And the bonus is the help of Tammy the sales rep, she is amazing!
I agree with everyone. Do not purchase from this builder. The workmanship is horrible and good luck at getting any warranty issues repaired. They will just put it back in your hands and say if they send someone out and they dont find anything, it will cost you. Too bad you cant give them a 0 because their homes are poor quality.
I stopped by the amazing community of Balmoral in Humble today and visited with Dora. This community has all the amenities for a growing family. Dora was helpful and explained all the different floor plans to me.
Jillian and Mitch were WONDERFUL throughout the entire process. We fell in love with the community right away. It felt like home! We are more than happy. Mill Creek Trails is exactly what we have been looking for.
Our home building experience with Colina was very disappointing- most notably, poor ethics and dishonest. It’s not surprising to see Colina’s greed and lack of morale making news headlines.
We bought a Colina Home in Balmoral and Dora helped us through the entire process from start to finish :) 10/10 would recommend her and a Colina home!
Dora has been a huge help in my home buying process. I did not think I could live in a neighborhood like Balmoral. Colina Homes and Dora has sure made it possible!
Jorge was awesome from the beginning of the building process and eveb after closing still is! We did ran in a few hiccups during the building process ,but that was expected for a new house, and Jorge always provided the proper expectation regardless.
With so much going on in the New Home construction companies, the uncertainties and rising costs, I was able to visit with a new building community and company that is still giving opportunities for people to purchase and live without having to obligate to spending more than they can actually afford just to enjoy a decent living. For this I appreciate this company and I will be a resident soon!
Completely dissatisfied with the lender of choice with Colina at Lago Mar. They sit on files, don’t respond to emails, or call backs. Please do yourself a favor and use your preferred lender.
Just bought a townhome on Terreno Vista in Pasadena. The selling agent Sean was a great help, informative and easy to work with. Would definitely recommend to family and friends!
I was very impressed how Dora, Balmoral and Colina Homes presented themselves to me. They were VERY informative and greeted me as if they new me. I’m still thinking about becoming a Clients.
Went to Mill Creek, beautiful homes and Julian D gave me a great tour of their beautiful homes. She was able to answer all my questions and was very knowledgeable, very impressed. Will be back soon. Thank you!
Dora with Colina Homes in the Balmoral community is awesome and a joy to work with. She’s professional, knowledgeable and always willing to assist.
Dora the Sales consultant with Colina Homes did a great job. The professionalism she gave was second to none.Thank you!
Jillian was great to work with, she was there for every question I had, she answered it promptly. She made the home buying very easy. Thank you!
Dora at colina homes is so caring and you can tell she takes pride in her work and her product. Colina is lucky to have her.
Dora Bourelle, with Colina homes, was an awesome sales professional. Very knowledgeable with great customer service and follow up!
Shatease was amazing to work with! Colina Homes has a beautiful home. Exactly what I’ve been looking for for my growing family!
Jillian was exceptional with helping me narrow down my choices and help find me something that was just right for me. Definitely helps with the daunting task of house hunting go smooth and easy.
What a great experience working with Colina Homes, the lady who helped me, Dora Bourelle, was awesome, very kind and knowledgeable and she was able to help me with all my questions and needs!! I highly recommend!!
Colina Homes is so great! I highly recommend working with Jillian Donaldson! She was so helpful through the whole process, just fantastic!
I purchased The home from Colina home for my daughters and myself and Jillian and the crew they are one of the best people I have ever associate you with they are kind, friendly and very helpful and very patient I can’t wait to move into my new home... thank you so much guys you’re the best..I will recommend anyone that needs a home to go see Jillian...Davonne
Wesley was fantastic! Very communicative & followed up! He genuinely cares about customer satisfaction!
Bought a home at Terreno Vista in Pasadena. The selling agent, Sean, was extremely helpful and easy to work with. Id recommend to family and friends.
Lorraine Dickens is amazing. She is honest, caring and get the job done. I will definitely do business with her again.
Please do not buy a home from colina*** 1100 for hoa fees which they do not do anything** brenwood hoa is scamming people** OWENER MICHAEL LUCAS I HAVE BEEN COMPLAING SINCE I MOVED THERE 2017 HE SAID HE DO CARE HE JUST SELL THE HOUSES.FOR 3 YEARS HOA HAVE NOT DONE ANYTHING THAT THEY SAID THEY WOULD DO** 1100 A YEAR THAT IS JUST A SCAM**
Lorraine was able to help in sales process from start to finish! Any questions were answered timely and, most importantly, she got the deal done! Thanks Lorraine!
After having bad experiences with different builders in Balmoral, I went by Colina Homes and met Dora. She works for her clients and assures you a home!
Shannon has been a big help. She stayed after hours to meet with my client and I to discuss possible floor plans and homes that met their desires.
I worked with Dora and Don when I bought my Collina Home in Balmoral and we would recommend them to everyone looking to but a new home