UPDATE: I have been contacted by Naturalcare and we are working toward a resolution. I will continue to update this review accordingly.I am a chronic positive reviewer, and it takes a lot for me to leave a negative review about a business. We hired Naturalcare for a one-time Deep Clean as our regular biweekly cleaning person doesn’t offer this more in-depth service. I have not heard back from the business about the stainless steel appliances that they have damaged with this clean. Our stove, dishwasher, and refrigerator all have peeling and scratches from the cleaning product and/or scrub that was used. Because the business has not responded, I do not know what was used on our appliances. Regardless, there should not be someone cleaning stainless steel appliances if they don’t know how to properly clean them. All of our appliances are less than three years old, and I am highly disappointed in not only the cleaners but also myself for not doing my due diligence and checking products before they were used. They did a fine job on the floors and bathrooms, but I cannot in good conscience recommend a company that has damaged expensive appliances.
Jonathan did a fantastic job on the deep clean of my one bedroom apartment this morning. He paid great attention to detail and followed through on answering any questions I had about the technique or coverage for the service he was performing. Toni stopped by once he was done and she also touched up a couple spots during her review. I love the attention to detail Naturalcare pays to their cleaning services and they certainly go above and beyond!
We recently had our newborn in late January and natural care cleaners have been amazing since we’ve been having them clean our home after our new arrival! Maxine did our most recent cleaning and she made sure to ask us if there was anything she may have missed while she was here and was very sweet to our cats. Our home looked amazing when she was done.
5 Stars!I recently hired Naturalcare for a deep cleaning of my home, and I couldn’t be more impressed! From start to finish, the entire experience was seamless. The team (Angelly and Connor) arrived right on time, fully equipped, and ready to work. They paid incredible attention to detail, leaving every room spotless and fresh.What really stood out was their professionalism and care—handling delicate items with caution and making sure every corner was thoroughly cleaned. My home has never looked or felt this clean, and it’s such a relief to come back to a space that’s so well taken care of.Thank you, Naturalcare, for exceeding my expectations. I’ll definitely be using your services again and recommending you to family and friends!NW
We had Mae, Adrienne, Ariana, and Cynthia and they were so sweet and did such a good job! Our house hasn’t felt so clean since we first moved in! Great attention to detail, we have two dogs that shed a lot and there isn’t hair in one corner of our house. Above and beyond expectations! Thank you so much!
Our company has used Natural Care Cleaning for over a year now and they have been organized and consistent in scheduling and bookings with great communication. Mai lets us know when she is on her way and does a great job cleaning our office. She always has a great attitude as well!
Used them again for the 1st time in 2 years (moved, had a child). I walked in the house and could feel the difference. They cleaned exactly what was asked, no more- no less, and they were done in the allotted time. Thankful for both Meagan & Toni’s touch ..especially postpartum when I rarely have the time to clean thoroughly. Will book again!
Mena B. did an excellent job! Great attention to detail and she is so good at organizing. I love NaturalCare because we have pets. They get the household all tidied up without any harsh chemicals. If you’re sensitive to smells or don’t want little paws and feet picking up harsh chemicals, they’re the perfect service.
I really appreciate Natural Care Cleaning Services & their use of pet safe cleaners.Jonathan was friendly, and had really great attention to detail. Even got stains out of my kitchen tile grout that I had given up on.
Anjelica and Jera were amazing today.I really love their service they take their time and don’t rush and miss anything. Also they use natural products which works well for my allergy concerns. Highly recommend them!
Sylvianna from Naturalcare typically cleans our home and she has done a consistently great job! She is thorough, flexible, friendly and overall very pleasant to work with. As a bonus, scheduling with Naturalcare is always easy, which is so important given the busy schedules in our household. Definitely recommend working with them.
We had Meagan, Adrienne, and Jennifer clean our house today and they did a great job. They are a very professional and efficient team. Extremely courteous, and we felt comfortable with them in our home on different floors. All of them were sweet and respectful of our newborn baby in the house. We are planning to schedule with this company for cleaning regularly!
We are so grateful to Cathy! She has been at our house every week since we moved to Houston and kept our house clean as we prepared to have our new baby. We just had our baby last week and came home to s perfectly clean home.Cathy and team have made our move and transitions over the last few months easier and we are do thankful!
After using several other cleaning services, we have loved having Maria. She is great with our dogs and professional. She is always meticulous and leaves our house so clean, but she also adds little details like folding our towels or the edges of our toilet paper to make it feel like a hotel. I highly recommend using Naturalcare.
Absolutely obsessed with how well they did!! Thank you THANK YOU!! I did tip in cash I hope they got it.My home is so clean and I’m so grateful for the great job they did, my home is spotless and declutterred.Excellent work.
Excellent communication and attention to detail. She does such a great thorough job. I have 3 dogs she has to deal with and she leaves treats for them. It’s such a relief when I get home to a nice clean place. Nice reset so I can attempt to keep it clean till next time she comes. Makes it feasible for me to try to maintain the cleanliness. Highly recommend Juliana.
Mai is such a special person and does a wonderful job with our home. We have a monthly service, and Mai takes such good care of our house with extra detail. She always asks if there’s anything special that needs her attention. And she always is friendly and pleasant. She’s also patient with our dogs. Thank you Mai!
I got a deep cleaning a little over a month ago and paid about $500. One of the cleaners arrived outside of the scheduled time after I specifically asked them to arrive during the window because I had a work call. The cleaning was alright. My house is pretty clean already and there honestly wasnt much difference after. There was still dust left along baseboards and window ledges but the cleaners were polite so I wasnt going to bother with a review. The problem is that we discovered a broken picture frame a few days later that no one reported. The broken piece was hidden behind a computer console so was not immediately noticeable. I contacted the company and asked for the tip back along with $50 for the broken frame. It has been almost a month now with weekly reminders from me and I still have not received the full amount. Ill be using another company next time.
I had the pleasure of having Conner and Mena clean my home, and I couldnt be happier with the experience. They arrived right on time and got to work promptly, bringing a friendly and positive attitude that made the whole process a delight. They were incredibly thorough, ensuring every corner was spotless, and their attention to detail truly stood out. Conner and Mena were also very complimentary and respectful, which added an extra layer of comfort to their visit. I highly recommend their services to anyone looking for a reliable and kind cleaning team!
Kilani does an amazing job and is a pleasure, I would recommend NCCS to anyone! Great value and a great clean, plus they let you know when they will be arriving on the day.
I recently used this company for the first time, and I couldnt be more impressed! From the moment I reached out, the team was incredibly professional and accommodating.Adrienne, who handled the cleaning, was thorough and meticulous. She paid attention to every detail, ensuring that my home was spotless. It was clear that she takes great pride in her work, and the results spoke for themselves!What truly stood out to me was the presence of supervisor Toni, who stopped by to inspect the work. Her commitment to quality assurance was evident, and it gave me peace of mind knowing that my home was in good hands. Tonis friendly demeanor and willingness to address any questions I had made the experience even better.As a first-time client, I felt valued and appreciated throughout the entire process. I highly recommend them to anyone in need of a reliable and thorough cleaning service using all natrual products. I will definitely be a returning customer! Thank you, Adrienne and Toni, for your outstanding service!
We are so impressed with the quality and professionalism of this service and the staff! They show care and respect for our home and our pets! Maxine & Angelica are fantastic!!
Recently switched house cleaning services and I am THRILLED I did. Meagan did a fantastic job, very accomodating and thorough and so sweet. Will be signing up for regular service.
Very thorough clean. Vanessa and Dashanza were professional and friendly and got to spots that other cleaning services missed. Will definitely be booking with Naturalcare again!
Cheryl did great- she definitely had her work cut out for her! It was a very detailed clean :)
Jonathan B was amazing, great attention to detail and a pleasure to have in the house while I am working from home! Helped us recover from a busy holiday season!
Angelly was truly wonderful! My apartment was spotless and she even took the time to organize my closet, fixing my shoes, picking up clothes from the ground! 10/10! Highly recommended!
Johnny did a wonderful job! He was efficient and I was able to keep working at home while he cleaned with no issues. My sink has never been shinier. He went above and beyond. Thank you!
Keisha was an absolute pleasure to work with. The checklist was done in a timely and efficient manner. End result was awesome.
We have been so happy with Naturalcare! Our house is always spotless with a clean smell (not a chemical smell!). They are always courteous and have a great attitude! We love Maggie and Rylee! They are the best and really know what they’re doing!
Remarkable clean! I’ve been going through some life challenges so this was very timely and needed. Words can’t express my gratitude for the attention to detail. I am so happy and I am looking forward to working with you all in the future!
Our Naturalcare Techs Breanna and Adrienne did a great job deep cleaning our house. We will be having them back at some point.However the 1st tech to arrive was almost 15 minutes late and a dirty rag and scrub brush was left in the upstairs bathroom. If these things did not happen I would of given 5 stars easily!Thank yall for coming to clean our home. We really appreciated it. 😊
Lesbia is my personal cleaner with NaturalCarr and she does an amazing job! I have been using her for multiple years now, through many apartments.
After trying various other cleaning services, I am happy to have discovered Naturalcare Cleaning Svc. Angelica did a thorough job in spite of the fact that she was unexpectedly on her own. I really appreciate her commitment.
Johnny did an amazing job on our home! We went with the initial middle package and was very pleased with how thorough Johnny was! Our sink was so stained from the previous owner of the home, and nothing I used got rid of it, but he made it look like new again! Very pleased with their service and looking forward to using them again each month!
Fantastic job on the house, everything is so clean and did an amazing job getting everything done while I worked from home! Would recommend Jonathan to anyone looking for a reliable and thorough cleaner!
Anjelica did a great job! She was on time and very thorough - appreciate coming home to a clean house :)
Ashley and Samantha did such a wonderful job. I didnt know how truly dirty my house was until I saw it after they were done. I dont think my house has ever been this clean! They were both so pleasant and kind as well as respectful. I am so appreciative of their hard work.We love Zoila! She is so thorough but still efficient. Our house is so clean and she is so kind and respectful.Jonathan B did a great job and his attention to detail is very much appreciated. He was very courteous and respectful. My house looks beautiful!
Maria, Kiara, and Rylee were incredible!! They are the kindest people :) And amazing, thorough cleaners!
This was a “recovery” or redo clean and I was pleasantly surprised that it was offered to me. Lucas and Toni came in and really wowed me. They cleaned under my couch cushions and steamed my tile floors and everything looks great. These two were pleasant and quick. They made me feel comfortable as I was kind of embarrassed that I wasn’t happy with the first clean. I’m glad I was offered a second try and took it. Thank you both, truly appreciated your time and hard work today.
I had Naturalcare come out and do their get it clean service yesterday. Lesbia, Michelle, and Toni were really great and the cleaning results honestly exceeded my expectations. They were so kind to go out of their way to minimize disruption to my elderly cat, who has difficulty with strangers in the house. I appreciate the kindness they showed to me and my pet, as well as the care in cleaning my home. I felt the price was reasonable for the size of the house, time required, and the quality of their work.
I spent 441 dollars on a “deep clean” for my apartment. What I received was not even up to par for the most basic cleaning package I could have bought.The floors were left incredibly dirty. There were old footprints, balls of hair and dust, and dirt left everywhere. See the pictures of my brand new sock after walking on the “deep cleaned” floors.Bathrooms were grimy, and the floors were not even mopped. Tubs and sink covered in soap scum.None of the light fixtures in the home were even touched.We paid extra for the “inside fridge, oven, and window” deal. Oven was not cleaned thoroughly and windowsill was untouched. Window locks were sooo dusty.None of the furniture surfaces (dining room table, tv stand, dressers) were wiped down.What a waste of money. I spent more time taking the pictures and typing up an email to the company than I saved for the amount of time I would have spent doing the cleaning that this crew did.
Rylee has cleaned my house a few times and each time I come home its spotless! She does a great job, and its so nice to come home to a clean house. Would definitely recommend.
Genesis stepped on for our regular tech who couldn’t come today. She’s delightful, and did a thorough, fab job.
Great company with great great service. It was our fist time with Rylee and she did an excellent job. Her attention to detail and making sure she covered our specific requests was much appreciated.
I booked with NaturalCare Cleaning Service for a move out cleaning of my apartment, and I couldnt be more impressed with the outstanding service they provided! From start to finish, the experience was seamless and exceeded all my expectations!! I was so impressed with their attention to detail, every nook and cranny was left spotless! My floors looked like they were new and the blinds were dust free! I think they truly went above and beyond, in fact I almost wanted to move back in! Not only did they ensure my apartment was clean, but their efforts also played a significant role in me receiving my full deposit back. The leasing office was impressed with the condition of the apartment upon inspection, thanks to the exceptional work done by Natural Care Cleaning Service! 10/10 would recommend!!
Naturalcare performed a maintenance, residential cleaning lead by Mae. She was detail oriented and a good ambassador for her company.
Rylee did a fantastic job cleaning our house! She had great communication before and after, and left our home sparkling! We are always satisfied with Naturalcare Cleaning Service. Thank you!
Natural Care has taken good care of my house for several years now. They are responsive and make any changes I need. Their technicians are well-trained. My techs Michele and Garrett are thorough, kind, and helpful.
We have been benefitting from Naturalcare Cleaning for a couple of years now and Claudia has been nothing short of wonderful. Shes efficient, communicative, pleasant, willing to adjust to our preferences and thorough. We really appreciate having her as our go to cleaning tech and would absolutely recommend her to anyone in search of a reliable professional. Thank you Claudia!
Mai, María, and Catherine came over from Naturalcare to deep clean our home post-damage from the recent hurricane. They did an excellent job. Our place looks better than when we moved in! Thank you so much ladies!
I have been using Natural Care for years. When I moved into a new home I was sure to transfer my services to my new address. Conner always does a very thorough job and leaves my home spotless and I know I trust him in my home when I’m not there. 5/5 would recommend.Sylvianna and Jennifer did an amazing job!
Maria did a lovely job on our recent clean with attention to detail that was beyond our normally great service with Natural Care
Weve been using Naturalcare for years, and I cant speak highly enough of them! Theyre professional, timely and communicative. Cynthia, our technician, is the absolute best! Shes got a great attitude and work ethic and always communicates the details of the most recent clean. I cant say enough good things about her and the company as a whole!
It has been a pleasure to work with Natural Care. Jules who took my call was extremely friendly and informative and took her time to help us choose the right service. Absolutely excellent work and customer service from Cynthia and Amara as well. They arrived on time, couldn’t have been more thorough, and were extremely friendly and helpful the entire time. It feels like we have a wholenew house!
Mae did an amazing job deep cleaning my house. Very hard working and attentive.
Cynthia did an amazing job. I paid for a deep clean and it was well worth it. My house is spotless and the entire process was so easy. Jules explained everything to me and answered all of my questions, and she was cool as hell as a bonus. (Give that girl a raise!!)
Johnny once again did a fabulous job. My house always sparkles and smells amazing afterwords. I loved the toilet paper folding Johnny did this time. Soo fancy! Attention to details like this makes Natural Care my favorite service.
Maxine & Adrienne did such a great job! The house looks beautiful
Michele and Garrett did a nice job cleaning my place. They were professional and prompt. Would recommend!
We were moving our son into his grandfathers condo that had been rented for years. The renter left the place a PIGSTY, and we sought professional help in cleaning it. Thank heavens we hired Naturalcare Cleaning Company! They responded to our inquiry almost instantly, made an appointment in the next two days (even though that was right after Christmas), and sent a team of three professionals to do the job. The workers were fully-equipped, competent and professional, not to mention very polite and well-spoken. Most importantly, however, they WORKED. When the job proved even larger than they had counted on, they called to give us the option of finishing it a slightly higher cost. And it was so worth it. The people worked like Trojans, spending at least 8 hours cleaning from top to bottom, and truly salvaging the condo as a residence. Well done Naturalcare! I will tell everyone who is interested that yours is a great service.
Natural care did a great jobs on my floor. I went for the deep steam clean option. Floors looks good as new thanks to Garrett and Michele !
Johanna and Johnny were our technicians for our Maid Service and were punctual and so efficient! Our upstairs blinds were super dusty and Johanna and Johnny worked diligently to get them nice and clean. They also got our sinks and toilets sparkling. Johanna helped organize our picture frames on our dresser and attached a loose picture to a larger, framed picture of our family which made us smile because it was so thoughtful and personalized. At the end, she apologized for not being able to clean everything which was really sweet of her and by no means their fault. We did not realize how dusty our blinds were! Johnny worked on our oven and it looked like new. They focused on the areas we asked them to and we really appreciate their communication. We also loved the finishing touches on our toilet paper and towels. Thanks Johanna and Johnny! Thank you also to Nick who contacted us and answered our questions beforehand and Angela who was so cheery and provided great customer service. There was also someone who contacted us a few days before the clean whose name we can’t recall so thank you to her too for her wonderful customer service!
This housekeeping service has a very respectable owner. About 1 month ago, my girlfriend booked this service based off of the highly rated reviews that were given on Google and on here, Yelp. She thought she had done the best she could by researching companies with high ratings. We werent left too pleased.After the 1st cleaning wasnt exactly what we expected for the $140+ cost for our 2 bedroom apartment, we reached out to management. They replied that that understood & would be sending out another cleaning crew to make sure the cleaning that we paid for, was accomplished appropriately. They sent out another cleaning crew. The problem is that this cleaning crew actually did a worse job than the 1st one did.We promptly reached out to management with our concerns, once again, and awaited a response. That did not happen. After notifying management on 10/22 & not hearing back by 11/5, I decided to leave a public review on Google & here, on Yelp. The review was very negative.Immediately the owner reached out. He was very nice and genuinely seemed to way to rectify the situation, not just repair the review status. He refunded the money we paid & apologized, even offered explanations for each step of the process that was done in a fashion less than expected.My original review was categorized much lower than this one.The owner, Chad, is the reason I edited this review and increased the rating.I dont have plans to book them for another cleaning, but I appreciate the fact that he reached out to remedy the situation. That says a lot about the owner. Had he offered to clean a 3rd time instead of refunding, I would have given him the chance. Im not mad & now appreciate his customer service.
Were very happy with Naturalcare - they do a great job and use natural cleaning products. Cara and Connor have both cleaned our house multiple times and are prompt, courteous, and thorough.Edited to add: we continue to be impressed with the quality and thoroughness of the employees at Naturalcare. Sabrina cleaned for us today and did a great job.Rylee and Diana cleaned for us today and were great!
Megan and Jennifer are so great! It’s a treat to come home to their amazing work. My home has never looked better!
Every time we see that it is Michele we are so happy and know that she will leave our house in the best shape. She never disappoints, is very easygoing, and we feel very comfortable with her in our house. She is a blessing to us and we are so thankful for her!To add to this review a year later (7.20.24), Michele and Garrett are still cleaning our house and we love them. Always fast, friendly, and they have never cut corners; in fact they go above and beyond to clean areas near the ceiling and above the lobby that need a long extension brush.Also Maria helped me drain my master bathroom sink, which saved us hundreds in plumber costs! She is so hardworking and diligent. And I hope she gets credited for going above and beyond!
I am beyond impressed with the service provided by Breanna S. at Naturalcare Cleaning Service. From the moment she arrived, she was professional, courteous, and incredibly attentive to detail. My home has never looked this spotless! Breanna’s meticulous approach and dedication to her work truly stand out. She went above and beyond, ensuring every nook and cranny was thoroughly cleaned. I highly recommend Breanna for anyone looking for top-notch cleaning services. Thank you, Breanna, for your outstanding work!
Maria S. goes above and beyond other cleaners - our sinks and surfaces are shining! Shes cleaned our home these past two months and shes been friendly and extra attentive, and very mindful of when our infant son is taking naps and moving to different areas of the home. Shes even given me some maintenance advice for in between cleans when I asked. I would be thrilled to have her help every month!
Had our house cleaned by Mena and Adrieane this afternoon, and I have to say, the place is SPOTLESS! Very professional, friendly, and WELL worth the money. Plus the pups seemed to love them!Will definitely be keeping our service running.Thank you!
EDIT: Have had many Natural Care team members come by our home, but just had to give a special shout out to Juliana. She goes above & beyond every time. She is very diligent & takes her time. Treats your home like her own. Will request her every time!I have been using Natural Care for more than half a year now. They come by twice a month and always do an excellent job. They communicate with me often about my appointments and are flexible when I need to adjust them. I had an emergency a few weeks ago and they were very understanding. They even rescheduled my cleaning the day before without a charge. My husband & I both work long hours and we typically aren’t home when the housekeepers come by. We trust them completely and haven’t ever had any issues. I highly, highly recommend this company for long-term housekeeping services.
We’ve been using them for 2 years now. Michele & Garrett always do a phenomenal job!
Both Diana and Emily did an amazing clean today, going above and beyond and far exceeded expectations. I am very happy with today’s cleaning and will continue using and referring this company.
Brittney is outstanding. She always asks if there are areas she should pay attention more to, and is super thorough and thoughtful. Her attention to detail and overall work is amazing! I always request Brittney and am always satisfied and left happy! Highly recommend!
Friendly efficient cleaning techs especially Sylvianner. The scheduling office always accommodates my changes and requests and are very flexible for me. They use natural product which is important to me for my family and pets. I have been a customer for over 10 years in 2 houses and will continue using them.
Please ask for Lesbia at Naturalcare Cleaning. Only one person who cleans everything, misses nothing. Awesome worker & job—I couldn’t be more pleased.
Thanks to Maria and Emily for the punctual and complete service. Did a great job. Would recommend.
Emily was amazing and cleaned our home top to bottom! She was on time, professional and we will be scheduling future cleans with her and this service.
We have been with Natural Care Cleaning for over three years now and have no plans on changing that any time soon.Theyve been super flexible with changes in our lives and schedules. Whether its going to one clean per month when we had a newborn to adding a clean right before family gatherings, they are so happy to accommodate.Something we always ask for is for Cynthia to be our person. In the time and has come to take care of our home weve built a good relationship and feel a lot of trust towards her. She knows out pets and our child are the most important thing to us, to having a clean home to keep them healthy is a job she takes seriously.I look forward to our Cynthia days! Thank you
I highly recommend Natural Care their exceptional service, especially thanks to Mai! Mai was thorough, efficient, timely, and incredibly polite throughout the entire process. I appreciated her attention to detail and she was very considerate of my pets. The results were beyond my expectations and Mai was so friendly and respectful of my home. Thank you for your professionalism and the wonderful service!
Our house has never looked cleaner! Thank you Jonathan for such excellent service!
Sandra did a wonderful, detailed job cleaning my home. Im very particular with an eagle eye for things that get missed and I was pleasantly surprised to see she had cleaned all the corners where so many other cleaners miss. My granite counter tops are so shiny, they look wet.And best of all, there was no chemical smell left behind.
Rylee so friendly and conscientious. Our dogs are used to her now and give a friendly bark. 👍
Brianna did an amazing job cleaning. This service is impeccable. She was friendly and very thorough. My house feels super amazing. I got my bathrooms, kitchen, living and dining room cleaned. Not one spot was lefted. 🥳🤗. I will continue to use this service.
My wife and I both have allergies and are allergic to dust, so we called Naturalcare because our dust was getting overwhelming. The team was great and very professional. Now we are breathing a lot easier. Terrific work, Michelle and Garrett!
Recently had a deep cleaning done by Juliana and William, and I couldn’t be happier. Literally everything was spotless. They don’t just dust a shelf, they very delicately and deliberately dust around and underneath every single thing on that shelf. I don’t think the showers have looked this clean since the day they were installed. My floors and baseboards look spectacular. I will definitely be hiring them for cleanings every month, could not be happier with the results.
Best cleaning service we have ever worked with! Meagan and Toni were awesome! Thanks a million!
I had Magaly today, and she always does a nice job for me. I was taking nap when she came, and she is so quiet and could finish it. We had a power outage and she just kept working until the power came back. And the non-toxic cleaning agents are really boon to my allergies.
Michele, Garrett and Julianna did a great job on a deep clean. The kitchen especially was spotless! They were also kind and communicative, making the whole process easy.
Cheryl did a great job on my apartment. Left it spotless!
After my last cleaning company went out of business, I came upon this one. The customer service is amazing and they are extremely attentive. I specifically asked to Cara to clean my place every two weeks and she does an amazing job. I never have any complaints and she’s very good about communicating both her arrival and departure times.
By far, the best housecleaning company I have ever used. Their communications are friendly & timely. All of the people that have come to my home have been exceptional. I am super happy that I have found them!
We had a really great experience with Naturalcare - our cleaning team was Alexandra and Cara and they did an amazing job! They were really friendly and cleaned our place very well - it’s now spotless so we can relax and enjoy a clean home. We’re super grateful!
We have had an amazing experience with using Natural Care Cleaning Service. First we had a deep clean as we are in the process of selling our house, and then we have had Brittney come for two subsequent cleanings. Brittney is amazing, so sweet and communicative and extremely thorough in her cleaning. We have a newborn and a dog and she is so accommodating of having us in and around the house. The finishing touches are so nice as well, she leaves treats for our dog and little gifts for our baby. Would highly recommend Natural Care Cleaning Service to anyone and would recommend requesting Brittney!
Megan provided incredible maid service for our home. The house looks fabulous and I am so appreciative of her small thoughtful touches, including arranging the dog toys, and beautifying the kitchen and living room. Great work :)
I received deep cleaning service today from Ysabella. She impressed me greatly with her professionalism and attention to detail. She went above and beyond, exceeding my expectations in every way. Her work ethic and dedication were evident, leaving my home impeccably clean and organized. Im truly appreciative of her efforts and look forward to having her help again in the future. Ysabella is highly recommended for anyone seeking a reliable and thorough cleaning service.
First time using this company, and I’m very pleased. My home is sparkling clean, especially the bathrooms. Maggie followed my instructions perfectly. So pleased I booked her and will definitely request her again.
Aman and Julia did a wonderful job on my deep clean! The house looks great. The floors feel amazing and so clean. No sticky residue feeling! I’m looking forward to continuing my service!
Amaru and Mena with Naturalcare clean were so great! They did an amazing job helping DEEEEEPPPPP clean our house- including sitting on the floor and hand washing the baseboards- unbelievable service! They were so nice and professional- highly recommend.
Outstanding service! Will definitely have them come again!
Lesbia did a great job and was very thorough in cleaning! We appreciate her making sure to get the things we asked her to focus on done and the extra little details of cleaning that went beyond our list. We will be requesting her again. Nothing better than coming home to a clean house! Thank you!
Great service overall. Really happy that we chose Naturalcare.Cynthia is the best, she is always immaculate and makes sure everything is spotless and organized. The Apartment always feels like brand new after her visit.
I was charged $580 for deep cleaning that wasnt even done. Both cleaners skipped so many areas in the house that were supposed to be taken care even by the regular cleaning: bathroom shelves were not touched, no vacuuming in the walk-in closet, skipped the whole laundry room, bathtub didnt look like it was washed; backsplash in the kitchen was wiped partially; blinds were not dusted properly, a shelf was completely skipped in the bedroom. Baseboards were not wiped or dusted, the cleaners sprayed the cleaning solution all over the kitchen counter even didnt mind moving things around to avoid the solution to get on bread box, kettle and other appliances; and even with that, skipped some stains around the kitchen that were so easy to wipe.Im very disappointed considering I paid so much and the office assured me that I dont have to worry about anything, the house will be taken care of. It wasnt.
I have been skeptical to hire a cleaning service after having so-so experiences with previous ones, but it had been over a year since we had a good scrubbing in our house, and with two very hyper toddlers running around, it can be really challenging to keep up with it in a 3 story house.Our team was so awesome and went above and beyond, even cleaned under the beds and dusted the shelves in the closets (I have asthma and it’s really hard for me to do these tasks). They even helped me bring up my groceries!
Johanna and Jonathan were friendly, efficient, and made sure my needs and expectations for maid service were met. It was easy to continue working at my home office with them helping us around the house. Bonus Johanna left dog treats for my two pups and a nice handwritten note.
Michele and Garrett did an amazing job deep cleaning my home!
Juliana was great! Super nice and attentive to detail. Thanks again :)
The service Natural Care Cleaning Service provides is always good quality. Today Brittany came over to do a standard cleaning which we have done every other week and she was very respectful of the home and of both of us homeowners who were on multiple Monday calls. She was on time and was quick. We always appreciate how clean our home feels after a Natural Care visit! Thanks again yall! And thank you Brittany for another great experience!
Very happy with my last cleaning job from Natural Care by Venessa. Clean was thorough and my house is sparkling and fresh. I also appreciate the attention to feedback; when I have a concern I feel heard by the teams and the management.
Adrienne was so sweet and I know my dog loves the company. When I came back home, everything was spotless and showed. I need to work on my cleaning techniques lol if I ever need a deep clean again, I know who I’m calling
Natural Care does an amazing job of cleaning my house and has great attention to detail. Everything is always organized and in place and the house is sparkling clean. I have never had any issues with them not showing up on time and customer service is responsive and gets you rescheduled quickly if you end up needing to do so. All of the cleaning technicians have been great but Emma really stands out - she is so sweet and I love having her come by, and there is always just a little something special about the house when she is done cleaning. They (and especially Emma) are also great with animals and are careful about not leaving the door open, not letting cats out, etc. I couldn’t recommend Natural Care enough.
Brittany was amazing. She is very courteous and a very hard worker even with the mess of a kitten. The house feels like it has a just moved in fresh smell. She got every nook and cranny on the deep clean and areas I wasn’t even expecting! I feel inspired to even organize other areas!! We are so happy with our service. 100/10
Adrienne did a great job cleaning our home! She gave attention to detail, and left the place sparkling. Highly recommend!
Beatriz did an amazing job! She is super courteous, efficient and attentive to detail! We will definitely love to have her back again!
Amber did a phenomenal job. She was both efficient and thorough, with excellent attention to detail. She really went above and beyond and was also super friendly. I am very grateful that she did such a great job!
Jennifer and Maggie did an amazing clean! It was awesome walking into the house and seeing the difference. 💕 thanks Tori for the inspection too!! That made a huge impact :)
Rylee did such an amazing job, we are very happy with the results!
Megan was great! Look forward to working with her again!
We’ve had a great experience with NaturalCare cleaning and I would absolutely recommend them to anyone. They are unfailingly professional and kind—and provide great quality cleaning services. Best of all, this company seems to treat its workers well by offering additional opportunities through these reviews. Good work deserves recognition! (Eric, Marquita, and Karissa—we so, so appreciate you all for being so considerate of our baby and her nap schedule with the vacuuming!)
Weve used Natural Care Cleaning occasionally for several years now and just recently started a recurring service with them this past year. They have always done an excellent job. The staff is wonderful, any of the techs they have sent over have always done a thorough and detailed job. They are very accommodating and helpful. I would 10/10 recommend their services to anyone who is looking for help maintaining their home.
Naturalcare is awesome. They always do a great job. Most recently we had Lesbia clean our home. She was prompt, kind, professional, friendly, and thorough! Great all the way around!
Maria is such a delight and I feel so safe with her in my home. She does a wonderful job and always brings a huge smile on her face. Thank you!
Venessa K. did an awesome job cleaning my house. I had a guest staying over who was so shocked at how clean the house was and that she did a way better job than her regular cleaners. Definitely recommend Venessa and this company!
Amara did an excellent job on my tidy-up clean and she was able to complete all tasks quickly and thoroughly! She is a great communicator and is always welcome.
Thank you Mena for such an amazing work on our house! It felt peaceful to be able to walk into a clean home. I will be referring this company to all my friends! Can’t wait for the maintenance clean in 3 weeks!
And…Garrett did a super job today despite holiday chaos at our home. Well done Garrett!AGAIN!! Michele and Gary were so, so, so good. They did such a good job! Delighted with their work. Super!!Michele was absolutely FANTASTIC! So professional and efficient and also a nice person. Wow!Cara was absolutely wonderful. She cleaned everything I wanted done, which was quite a bit. She worked steadily and thoroughly. Honestly, I don’t know how she did it, but everything looks beautiful. She is a charming person too! This company is lucky to have such a professional employee. I will ask for her again. Update: Sheryll, another technician, came and did a super job today, just super!! She worked really hard to leave us with a beautiful home. Wow!
Hired for move-in cleaning service. We had a bit of a surprise moving in; this house needed some help quickly. Within a day, Misael and Marquita came in and did an excellent job. They took the extra time needed, didnt rush the job, and gave this place the necessary TLC. Very pleased with their work; we are excited to have a fresh start to our new home!
Adriana was amazing. My house never looked cleaner
Jonathan was great and did a really thorough job. Our dog also appreciated the treat he left her. Thank you so much!
Ive been using Naturalcare for awhile now and have always been very pleased with our monthly cleans. We are so grateful for the reliable, high quality service. Responses to requests are done timely and their online booking tool makes it very easy to schedule or see upcoming services. Shay has been especially great the last couple of cleans - she is super detailed and does an amazing job.
Brittany does a fantastic job for us! She is thorough and always asks if there’s anything special I want her to focus on. She’s so great with our big dog and our baby stuff all over the house. We love having her as our regular person!
Julia, Kathlyn and Rosy did a great job of doing a deep clean at my house. They did a very thorough job, and were great with my dog Abby.I highly recommend them!
We had our whole house cleaned by Naturalcare for the first time today and we are very pleased! Our team consisted of: Toni, Cassidy, Alexis, and Karissa. They were all really pleasant to deal with and were very diligent in making sure the house was thoroughly cleaned. We will be using this service again.Update: we also had a great cleaning done by Amanda and will request her again.
Daphne is great. She very thorough job cleaning and you could see that she takes a lot of pride in her work. This is the first time Ive ever had someone come and professional clean my home. Daphne did an excellent job. Moreover, she was professional explaining to me the things that were needed and the time frame.
Marquita was amazing! She was very professional and super nice! I’m getting ready to move and she really helped clean up all the mess I’ve made during the process of packing! I’ve used naturalcare cleaning service 3 times now and have always been impressed by how thorough the clean is!
Matt did a wonderful job on our deep cleaning service. I immediately noticed how beautiful my apartment looked when I walked in. The entire team was helpful and professional and I especially appreciate them coordinating entry to the apartment with my apartment concierge. Thanks again!
Great cleaning service. We used them when we first moved in and then had deep clean later where Brittney, Megan, and Juliana did an amazing job, even pivoting around some things to work around our schedule and get everything done on time. Our recurring tech Jasmine has been fantastic keeping everything in shape since then.
Ashley came by for a deep cleaning and she was absolutely amazing! She was so sweet and took such great care of everything. I have nothing but good things to say about my experience. The service is exceptional and I will definitely be using again!
I had Eric from Natural Care come to do my home cleaning and wow not only did he do an EXCELLENT job but also very personable! He even became friends with my cat! Would 100% recommend this company and be sure to request Eric! Toni has come by do to the inspection and she was wonderful as well!
Brittney and Amber did an EXCELLENT job!! Our house really needed a deep clean and they did just that. I am so relieved to be in a clean house again! They were so attentive to detail. Thanks so much! Would highly recommend this maid service.
Awesome!!! Missed a small stretch of baseboard. Loved that she was proactive about asking me to let her know if I saw any missed spots. She made me feel really comfortable mentioning it and asking questions. Would absolutely love to have this crew back! My husband was also working from home and he felt the noise level was very low and respectful. I’m excited to schedule again. We had Karissa and Noah and I’m so glad this company provides outlets to reward specific staff members.
Ive been using Naturalcare Cleaning for almost a year now and I couldnt be happier. Allie is great and is always extremely professional and communicative. Our puppy loves her too!
Tiffany has been coming by for my biweekly cleanings and she is amazing! She takes such a great care of everything and does an incredible job! I have nothing but great things to say about Tiffany and Natural Care and I’m happy to be a regular customer
Spring always goes above and beyond to ensure my space is clean and comfortable. I appreciate her ability to shift areas of focus when some rooms need more attention than others, and her cheerful attitude even when issues on my end arise. Her communication is thorough and professional, and she is always a joy to work with! The management staff is also accommodating and easy to work with. Thanks, team!
Karissa arrived on time and has a very pleasant disposition! There were a few spots that were not dusted and the primary suites shower glass was not wiped down- But overall I think she did a GOOD job- especially since our home is a little large for one person to clean. I look forward to the next cleaning!
Toni has been with NaturalCare for several years, and was promoted, which was amazingly well-deserved. She still comes and does quality checks at our house, and occasionally we are lucky enough to have her clean our home, while training a new employee. I always know that her attention to detail, and concern for our home is passed onto the people that she trains. We are grateful to have her on the team that keeps our house running. Thank you, Toni!
I’ve been using Naturalcare for a few years now and they are great! The cleaners are very thorough and conscientious about not leaving doors open, letting cats out, etc. Megan is our usual cleaner and we love her. Good value and service and they use all natural products. I highly recommend them!
Awesome! Excellent!First, it was not a deep clean. Floors and baseboards and Bona.Shae is the best housecleaner I have ever used!! Thorough, works quickly while getting every corner done. Friendly. Positive.I am very happy with this maid service!
The team was all around great - from our initial phone interaction to the close of the service, we were impressed. The flexibility to make last minute schedule changes, but still maintain high-quality service, was well received; we valued the explanation of the services as well as opportunity for al a carte additions; we are grateful for the acceptance to work around me during the service, as I was in the apartment; and finally, we appreciated the timely day-of communication as well as the wonderful details the team offered during the clean … fluffing the hang towels, artistically placing the Kleenex, leaving a dog treat for our furry friend, let alone the attention to the clean itself. Thank you Venessa and Zoila! And Toni for the hands on quality check!
Jasmine was an absolute joy amidst the chaos of the morning with our twin toddlers. We were able to have a brief chit chat and then had to leave but I honestly felt in great hands without providing next to no instruction. Since our toddlers were in rare form today they had all my attention :) and she was very aware of that and quickly reassured me she would be good so that I could return to my morning. Such a gem.
I like the natural cleaning products; great for the environment and healthy for pets and humans. Ms. Mae is a sweetheart.
I have been using Natural care for two months! Jasmine, Megan, and Leah have each done a great job. They are friendly, professional, and thorough. My apartment is nice and clean afterwards, and its one less thing for me to worry about or take care of!
Cynthia always does a wonderful job taking care of us. Shes very accommodating to requests and makes my house sparkle!
Meagan always does such a great job in my home for my maintenance cleanings!
Naturalcare Cleaning Service is awesome! I have been on a schedule for about 3 months and I truly enjoy having them clean my home. They are very considerate of the areas that need to be avoided and/or need extra care taken while cleaning. Sharryll and Thalia did a great job today, as did the prior teams that have cleaned my home. I definitely recommend and look forward to my bi-weekly cleaning. Thank you NaturalCare Cleaning!
Vivi cleaned our place again. Again she works very efficiently and was very nice. I would highly recommend her to anyone needing a helping hand with their home/apt.
Naturalcare Cleaning went above and beyond. Ashley and Claudia paid great attention to detail, were polite, on time and left our home better than it’s ever looked before. Using natural cleaning products is a must for us and the quality of the clean was not sacrificed. We will absolutely be using Naturalcare again in the future and will tell everyone about how pleased we are.
Sabrina did an outstanding job of cleaning my house. She was detailed, focused, and respectful. Im so pleased and would recommend both her company and her to anyone wanting a real professional to make their house shine.
Brittany is amazing as always. Our cats really enjoy our clean floors. She always does a great job making sure to get everything done and exceed our expectations every time. She gets our organizing bug started too! 1500/10
I had a great first experience with this service! Our cleaners, Jasmine and Angelica, did a great job focusing on the areas that we requested. I was very impressed with how sparkling clean our bathtub turned out! Would definitely use this service again. We did the deep clean and it took about 2 hours between the 2 of them to complete our apartment (800 square feet). It was also very easy to communicate with the office staff in a timely manner, so great job there too!
Ashley did an amazing move in clean for us today. My house is sparkling and ready for our life to begin in our new home. I would highly recommend her and the team.
Me and my wife had the honor of having Sharryll clean our home today. The level of detail applied to the cleaning was awesome. They cleaned each and every single item in our home to the highest degree. Everything is spotless and smells amazing. I would definitely recommend her and their cleaning services!
Toni’s team - Cara and Victoria did a great job on a deep clean of our house. They paid attention to details and got the places in the house that needed extra love. Very Professional.
Karissa was amazing! She kind, on time and professional. She even offered to have me look around the house to see if she’d missed anything. However, the house was spotless! We are super happy with her service.
Kathlyn and Scotty from NaturalCare did an amazing job on our house. We are incredibly happy and will continue to use them going forward!
Ysabella did a fantastic job. She was on time and very thorough. She was sweet to our cat and even left him a toy.
We absolutely adore Breanna! She does an excellent job and is very considerate of our home.
Shandra and Liliana did a wonderful job deep cleaning my home from top to bottom! I have dogs and kids and have a very busy schedule, and it is such a relief to walk into a sparkling clean house after a long day. I am a long standing customer of this business and I highly recommend them. Thank you!
If my experience was solely about the cleaning my review would be 5 Stars. Claudia was punctual, thorough and efficient, as well as pleasant to me and my kitties. I wanted to book her again immediately!HOWEVER, the business aspect of Naturalcare Cleaning was alarming.A first-time customer, I paid for the cleaning in advance. After it was done, I got an email asking if Id like to leave a tip, and I asked $20 be added. Instead, I was charged me the full amount for the cleaining again, plus $20. I noticed the error the next day and called the company.I was told the manager was out for the weekend, but would address the error first thing Monday. Nothing. I called again Tuesday and left a voicemail message. No response. I called again Wednesday and spoke to the receptionist--who seemed unconcerned--who assured me the manager knew and would fix the problem right away. On Thursday I sent an email detailing my attempts to have the issue resolved. No response.Finally I asked my credit card company to intervene, and my account was credited. I never heard an apology or explanation from anyone from Naturalcare.Not a confidence building way to gain more customers.
Venessa cleaned our house last week. She showed up on time and was very thorough. She let us know when she was wrapping up and even left us a few goodies which was incredibly thoughtful! We hope she visits again soon! Thank you for your wonderful service, Venessa!
Our team, Alyssa and Katherine, did an amazing job on our home. It looked and smelled fantastic, and they worked expertly around our two pups and cat. The online scheduling process is a breeze, and the team was easy to communicate with. Will definitely be using this service on a regular basis.2/8/19 Edit. Just had our second cleaning with Alice and Syreeta. They were fantastic. They were so considerate in our communications, and the house was so neat and clean. Love this service!!
Briannas is a very kind person, she does her job very well, she is very detailed with cleaning, good service, thank you very much for your dedication Brianna
I would highly recommend Naturalcare Cleaning Services to anyone looking for a deep move in/out cleaning (or any other maid service). Dashanza, Rosy and Eric were prompt, did an excellent job, and left the entire house looking great. Made the space feel fresh and ready to move into!! Thank you!
This is the best cleaning company! The communication is excellent and timely, the professionalism is unmatched, and the clean is perfection. I’m so thankful to have found this company. Desiree, Allie, Megan, Tiffany, and Diana did an amazing job and I can’t wait to hire them again!
We have been using Naturalcare for almost 2 years and have rarely had any cleaning we were not satisfied with (and they are always quick to communicate with any problems to resolve appropriately). Right now Juliana G. Is our bi-weekly cleaner, she does an excellent job and remembers details about the quirks of our home.
Great service! Michele and Garrett did a great job with the cleaning. They were responsive to my requests and Im very pleased.
Cara and Angela were AMAZING! I needed help and they saved the day! After they left, I kept noticing just how spotless and clean everything was, especially the areas I like to avoid. Plus, they were so friendly! I cant wait to have them back!.... UPDATE: this week for my Maid Service, Toni came by, loved on my pup, and left my home spotless!! THANKS!
I have always had such a great experience with Naturalcare Cleaning! Its easy to book a regular or deep clean, and it has always been easy to get in touch if I need to move around a scheduled clean as well. Nevaeh was the most recent person who came to clean, and she did a great job. Everyone who works there is reliable, professional, and thorough.
Janice was amazing! She arrives in time and was extremely professional and personable. Natural Care always provides the best and most professional service around. HIGHLY recommend them for any of your cleaning needs!!
I’ve used Naturalcare for over a year now and I love them. The managers are very responsive & ensure a great clean every time. But Sam & Brittany were my most recent cleaners and they did an AMAZING job!! Not to mention, they managed to get my house spotless while playing with my 2 Goldens (can you say SHEDDING!)They were awesome and my house looks great!Plus, I’ve gotten several neighbors hooked on them too.
We have been using them for quite a while now and our cleaner , Megan, does an impeccable job everytime. She is also very considerate of the setup and takes care to leave items in perfect arrangement. Satifies my OCD lol. Highly recommend their service if you wanna keep your house smelling fresh and clean!!
Love the service from Natural Care and especially love our tech Megan!! She does an amazing job cleaning every inch of our home and also leaves cute touches (like treats for our dog!). Shes the best and Id 100% recommend NaturalCare (ask for Megan!) for your cleaning needs!
Both Cassidy and Brianna are amazing!!! They are so attentive to details, great communicators, and treat our fur baby with kindness!
Very easy and friendly customer service. The office is very responsive and easy to work with. Cara is the very best. She does a great job. She’s very trustworthy and friendly.
Great, friendly service! Angelly was wonderful to work with and did a great job!
Naturalcare is a wonderful cleaning service, especially Cara! She is so thorough and leaves my home sparkling. I also really liked that Toni stopped by to spot check everything. I appreciate the attention to detail by both of them.
I had Naturalcare come in and do a deep cleaning before the holidays. They did such a splendid job that I am now a regular customer. I love the fact that their products are non-toxic, not the usual harsh chemicals. The deep cleaning was done by Juliet and Luis, and the regular cleaning service was provided by Jasmine and Anjelica. All were efficient, friendly and thorough. I will remain a committed customer./ UPDATE: After months of service I am still THRILLED with Naturalcare! The office staff is responsive and so easy to work with. We have had outstanding service from everyone who has cleaned our home. We specifically requested that Kaylee be assigned to us, as she goes above and beyond to insure that everything is to our satisfaction.
I was due to have foot surgery last week and wanted to start my convalescence with a super clean house. This was our first experience with Naturalcare, and it was fantastic!! Kaylee and Antonio did a deep clean for us (including windows). They were professional but very kind and engaging as well. I felt completely comfortable sitting with my injured foot up while they cleaned around me. I was impressed with how hard they worked and how also steadily. (They weren’t taking text breaks every 15 minutes as we experienced with another cleaning service.) The entire time they were here, they were on the move. By the time they were finished, my house looked and smelled clean and fabulous. They even dusted my DOORS! One of the things that impressed us the most was their all natural, fragrance free steam clean service. My husband is severely allergic to all commercial fragrances. We have had cleaning services before who, rather than clean, just masked the dirt with strong perfumes and called it done. Naturalcare actually CLEANED and left nothing behind but the smell of fresh air. We are so happy with this company that we plan to have Kaylee and Antonio back next month and every month hereafter! I can’t recommend them enough!!
They have been great so far! Always timely and take good care of my home when I need it the most. Dashanza, who has the biggest smile, has been cleaning for me and has done a fantastic job. Im so glad to have found her to help me with everything!
I am very happy with my decision to use NaturalCare, they did an AWESOME job on my home! Sam had our large glass shower sparkling and the bathrooms look amazing! Angela and Crystal did a great job on my baseboards, blinds, and kitchen. The team as a whole was impressive and I look forward to them coming back out in a few weeks!
Julia did a wonderful job with my house! I could tell she made an extra effort to do everything with love. Best service yet. Thank you!
William is AMAZING and my house feels so clean and cozy after he’s finished with it!
Cassidy did a fantastic job on our house today! Everything looks great and smells wonderful! We are very happy with Naturalcare Cleaning Services. Every technician weve had has been excellent. I highly recommend Naturalcare Cleaning.
You are my 3rd cleaning company and I am happiest with you. Everything was really perfect and a great way to end my day. If I had to point out anything it would be the floor in dining room had steam/water artifact but definitely overall a great job! Sabrina and Dashanza provided outstanding service!
Weve had them out twice now. First, for a move-in clean prior to moving in to our new house, and Megan and Brittney did a great job! Then, today we had our first routine cleaning, and again Noah did a fantastic job!
Johnny and Riley were super easy to work with!
Great service. Cathy does a wonderful job.
Maggie and Juliana are friendly, conscientious, hard-working and leave the house looking great. Thank you Naturalcare.
We have been using NaturalCare for several years now and we love working with them. We have a regular cleaner Brittney who always does a great job!