Royal Oaks Landing Empire Communities

12038 Royal Oaks Banner Wy, Houston, TX 77082, United States
Appearance
Royal Oaks Landing Empire Communities
Comments
Gi
Review №1

I recently went through the process of buying a new home, and I can confidently say it was an outstanding experience. Lynda and Alberto were incredibly supportive, always available, and ready to answer any questions I had along the way.I highly recommend Empire Community to anyone looking for a seamless home-buying journey.

Ni
Review №2

Lynda D., the Main Empire sales person at the community is amazing. Although I did not start the purchase process with her, she assisted me after I closed on my home and provided me with with valuable community information that I needed during the closing process and after I moved in. She genuinely cares about the satisfaction of all buyers before and after they close and I have truly appreciated all her help/guidance. I would definitely recommend purchasing through Lynda!N.

Je
Review №3

I recently visited this community, and I have to say, it’s really beautiful. The layout is well-planned, the homes are stunning, and the overall atmosphere is so inviting. Even though I didn’t end up purchasing, I can definitely see why so many people love it here. It’s a place that feels like home the moment you step in.Lynda Doan, Sales Counselor genuine care and expertise ensure that every buyer feels confident and well-supported throughout the process.

La
Review №4

I am thrilled to share my outstanding experience with Lynda, our rep from Empire Homeswho went above and beyond to ensure a seamless home buying process. This review is long overdue as we closed a few weeks back; but from the initial consultation to the final walk-through, Lyndas dedication, expertise, and genuine care made - world of a difference.I’m talking about unparalleled support and guidance from signing initial paperworktill date- well after closing!!Living out of town, we were concerned about navigating the home buying process remotely. Lynda alleviated our concerns by providing us with every option available, explaining each step in detail, and ensuring we understood the entire process. Her patience and willingness to answer our questions, no matter how big or small, put us at ease.Lyndas commitment to our satisfaction was evident when she advocated for us with her leadership team and the construction and design teams. She ensured that our needs were met, and our expectations were exceeded. Her ability to communicate effectively and resolve any issues promptly was impressive.To keep us informed about the progress of our home, Lynda sent us frequent pictures and videos. This personal touch made us feel like we were part of the process, even from a distance. Her updates were detailed, and she always took the time to explain what was happening at each stage.Lynda is an Asset to Empire Homes!She is an exceptional rep who truly embodies the values of Empire Homes. Her dedication, expertise, and genuine care are unmatched. I also cannot forget Alberto, our construction manager who put up with my million questions and was super patient through it all. He and his team who made the experience wonderful and we are grateful for their help throughout the process. I highly recommend Lynda and the Empire team to anyone looking for a stress-free and enjoyable home buying experience.

Ja
Review №5

Our experience with Lynda Doan was amazing! She was always available to answer our questions and provided guidance every step of the way. Her professionalism, responsiveness, and attention to detail made the entire process smooth and stress-free.We also want to commend our construction manager, Todd Lorberbaum, for his exceptional support. He has been very responsive, resolving all the warranty claims we submitted promptly. Todd has also been readily available to answer any questions we’ve had along the way.Together, Lynda and Todd have made this experience outstanding. We highly recommend them both for their dedication and excellent service. Thank you!

Ti
Review №6

I just had my house closing 2 weeks ago. We love this community and it’s in a location we like. Lynda, Empire Homes sales person, is very professional, helpful and responsive with all the questions I had. Highly recommend anyone to contact Lynda if you’re looking for a new build home.

Se
Review №7

Hey good afternoon everyone,I just recently bought a home from the greatest sales person Lynda Doan! She has been the best of the best and always updating us with all of the information & insights we needed during my home buying journey. I’m super grateful that she was my sales person, I couldn’t have wished for a better person to assist me. Thank you again Lynda Doan!☺️😎

Na
Review №8

My husband and I had a great experience working with Lynda Doan. She is extremely helpful in getting us a home at Royal Oaks Landing. Only within a few weeks after we came to the area, Lynda already went above and beyond to find us our dream home. Additionally, she’s very patient with us; and made the entire process stress-free. Once again, thank you very much Lynda!

An
Review №9

I was the buyers agent on Royal Oaks and Lynda was excellent in keeping me in the loop regarding construction. The builder was very easy to make adjustments when needed. Lynda explained details to my clients on the contract to make the sale easy to understand and sent updates as they occurred.

Lu
Review №10

It has been a great and smooth process helping my client find her first home.Lynda has been very helpful and very professional to work with, she truly cares about the homeowners.Alberto has been very helpful as well and made sure my client is happy when she moves in.Thank you so much

nh
Review №11

This is my first time homebuyer, LYNDA and Todd did great job for us. The team was efficient and quick. I am very happy and satisfied with the services. They finished the work within the given timeframe without compromising quality. Their professional behavior and sustainable building practices ensure I can have a smoother construction journey. Definitely, I will recommend others as well.

Ke
Review №12

Ideal location. Gated. Close to Asian Town, Westheimer, Westpark Toll. Next door to million dollars subdivision Royal Oaks. Especially Lynda Doan, A builder sale rep., she’s very helpful. Explain the contract n buying process very clear. Follow up closely with the lender, building process, walk thru, and closing. Clear instructions post closing for keys n utilities. Love the service.

Ro
Review №13

I recently had the pleasure of purchasing a home in Royal Oaks Landing from Empire Communities, and it was a fantastic experience from start to finish. My sales consultant, Lynda Doan, was a gem—always responsive, reachable, and incredibly supportive throughout the entire process.Additionally, the construction manager, Alberto, deserves a special mention for his professionalism and helpfulness. Any issues or questions we had regarding the house construction were addressed promptly, ensuring the house met our standards. His dedication to quality and customer satisfaction is truly commendable.

Ja
Review №14

I just closed my home with Lynda Doan in Royal Oaks Landing. My home is beautiful and the sales person Lynda was amazing. She has lots of patience and helped me all the way until I closed my home . She is the best of the best!

Hu
Review №15

I recently purchased the house at Royal Oaks Landing. I’m so glad that Lynda was our sale person. She is really helpful and attentive, making my experience exceptional.

G.
Review №16

Lynda Doan did an amazing job in helping my client close on her new home; service, time and reply there is no parallel to that. Thank you Lynda for all your help and support! Mary Craney.

Se
Review №17

I have a very good experience with Royal Oaks Landing | Empire Communities they have a great team and Its really commendable, Lynda Doan is very accommodating, patience and answer all your queries. All the property is amazing and also there are restaurants even store in neighborhood thats the best thing.Thank you and wish you all more success.

Ti
Review №18

I was there last week to tour Royal Oaks Landing properties for my client with the great sale rep, Lynda Doan. She was helpful and taking her time to show and agents all of their great inventory. It’s gated communities and surrounding to many major restaurants and stores. This area is very conveniently located and Easily accessed to Sam Houston and West Toll to many surrounding areas. Thanks for a great tour. See you soon, miss Lynda.

To
Review №19

Had a great experience working with Lynda of Empire Homes! She was patient, understanding, and maintained an awesome attitude throughout the entire transaction. On top of that, Empire Homes boasts amazing floorpans, and has greatcurb appeal. I highly recommend checking them out if you’re in the market!

La
Review №20

I took my client to see this community, the house here are beautiful and we met the sales lady Lynda . She such a sweet and helpful person . I definitely will recommend the community to any of my clients.

Bi
Review №21

Lynda Doan is amazzzinggg! Her knowledge of the community and just catering to my needs and preferences are top tier. The community is absolutely beautiful!

AM
Review №22

The houses, floor plans and location are amazing and Lynda, the new sales counselor i met, is extremely attentive, cordial and professional. Great opportunity and potential here, in my top list for sure as a top notch place to live.

sc
Review №23

I just closed a home with emprie and I love the beautiful home and i love working with beautiful Lynda Doan the sales agent .She is so professional and help my client . I will looking forward to work with her again . Thank you

Su
Review №24

Good location and good value for a newbuild in the area. The construction manager, Alberto, is phenomenal. During the walk-through process, he was attentive, made sure to take care of every issue and followed up. After move-in, he came by to check on us and made sure we had everything we needed for a successful move in.

Ir
Review №25

This is a warning to all potential homebuyers that plan to work with Empire. Empire sets up their contracts to where you as the customer can never recover your earnest money back if circumstances beyond your control happen that do not allow you to close the deal. With today’s economy on our way to a recession please think twice before going into Contract with Empire. I personally was happy until the point that it came that I could not close because my cosigner fell through and then the lender was asking for more money to do it on my own which I was not anticipating spending. Jamie Patterson, the Houston, TX Sales Manager, did not care about the circumstances. To her the customer is always at fault and expected me as the customer to miraculously come up with another Cosigner or another 10% down. According to her those were “solutions”, and it was my fault to cancel the contract, but as a customer those were not realistic solutions because those were not achievable on my end. I had to cancel the contract because I did not have more money to put down or another Cosigner and with every day that the close delayed they were charging $250/day. She just did not care! Be careful and think twice before having to deal with Jaime who talks over you in a condescending and passive aggressive manner. Her representation of Empire shows that they do not care about their customers and only care about the money at the customers expense whether it is to keep the earnest money or have their customers close on the house in any way necessary even if sets them up in a bad situation financially before even setting foot inside the house.

Da
Review №26

Be very careful with this company. I signed a contract to purchase a home over 1 month ago, they took my deposit and promised the home will be ready by the end of October, now they changed to the end of November but no work is being done in the house, I have been trying to talk to anybody from this company for a week and now they are not answering calls, texts or emails. There is plenty of good builders out there, dont make the same mistake.

se
Review №27

Lynda is an awesome Host and very knowledgeable of the properties. She provided answers to all questions and concerns.

fa
Review №28

Great Neighborhood conveniently located. Natalie is nothing short of amazing. Additionally Alberto was extremely knowledgeable and professional. The process was great.

Ol
Review №29

I stopped by this beautiful estate with good landscaping and a wonderful sales consultant Lynda. I recommend them 👍🏾👍🏾👍🏾👍🏾

Ta
Review №30

They took my earnest money, they have no compassion after my wife lost her job we were not gonna get a house that we were unable to pay for. When we asked for the refund that we really needed they stop talking to us and just flat out right took our money.

Al
Review №31

Finally a place I can call home - soon I hope. Agent has been providing me with stellar service.Now let’s tackle the bank.

Ke
Review №32

The customer service was just bad it felt like I was be profile an did not help me at all before I could say something they hung up on me

Ha
Review №33

Lynda is doing a wonderful job!

Te
Review №34

Ughjky

Fe
Review №35

Very nice quiet I like it

Lu
Review №36

Very good but it was far

Information
11 Photos
36 Comments
4.5 Rating
  • Address:12038 Royal Oaks Banner Wy, Houston, TX 77082, United States
  • Site:https://www.empirecommunities.com/houston/community/royal-oaks-landing/
  • Phone:+1 713-364-6999
Categories
  • Housing development
  • Home builder
Working hours
  • Monday:12–6 PM
  • Tuesday:10 AM–6 PM
  • Wednesday:10 AM–6 PM
  • Thursday:10 AM–6 PM
  • Friday:10 AM–6 PM
  • Saturday:10 AM–6 PM
  • Sunday:12–6 PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations