Ozzy is thorough, honest, and professional. If every tech here is like Ozzy, this is definitely the company to trust with your AC needs. Ive had them come out a few times now, and Ozzy always comes off very knowledgeable and takes care of your system as if it was his own. Definitely couldnt recommend them more after trying a couple other places in the past.
Rey and his Pink Team are top notch! They worked with us on nursing our very old AC unit and eventually totally replaced that unit. They do an annual check that help to keep our unit clean and in good condition. If you need a knowledge, honest and dedicated AC Company reach out to AC Comfort! Thank you Rey and AC Comfort Team!
AC Comfort showed up within 3 hours of our phone call. Service tech immediately diagnosed the problem and had the parts to repair on his truck. Great response and repair. We highly recommend AC Comfort for your HVAC needs. This was our second time to use them and both times they were great!!
Theyre the best AC company near me! I had them install a new HVAC unit in 2020 and have had 2 houses on their maintenance plan since. They take photos, measure readings, check up, and walk through everything with you. Theyre not aggressive salesmen and will give recommendations based on their findings. Ozzy is a great guy and very friendly! The lady who picks up the phone (I dont know her name) is friendly and works fast to get your questions answered! They go above and beyond in taking care of your unit, keeping the attic neat, and respecting your home by wearing shoe covers. Overall, theyre an honest company with great people who care about your comfort, which they stand behind in the name!
Everyone Ive interacted with in person or on the phone have been great. I was new to the HVAC contract idea when I moved to TX, but Im so glad I went with AC Comfort, no regrets at all. Every tech has been knowledgeable, professional, and punctual. I love that they follow up with you when its time for your checkups. I dont see using anyone else. Thanks, all of you!
I live in Katy, my AC went out suddenly over the weekend and I needed help getting it fixed right away. After looking up all the different AC companies out there, I decided to go with AC comfort and was not disappointed with my decision. From the moment I called for information I was very impressed with the customer service. They were able to get me on the schedule for the same day. The technician that inspected my AC system was professional and very knowledgeable. Most importantly, they didnt try to upsell or add unnecessary fixes to the bill. The job was completed without an issue and the overall price was very reasonable. I will definitely continue to use AC comfort and strongly recommend them.
AC Comfort has certainly gained a loyal customer! Their team is not only knowledgeable but also incredibly awesome. They know exactly what theyre doing and can get the job done right without any issues.
I have been using AC Comfort for a couple of years now and they are great. Always on time and complete the job in a timely manner. Jose is very professional and explains his work thoroughly. I would definitely recommend them for anyone that is looking for AC repair or replacement.
My ac system needed extensive work but AC Comfort was very transparent with the current situation. They provided images of everything that needed to be fixed and the customer service was amazing. I can see and feel the difference. They definitely made a stressful issue feel so effortless and smooth. I highly recommend 👌
AC Comfort provided outstanding Service from start to finish. Their team is prompt, professional, and efficient, delivering a quality repair that got my system running smoothly again. I also utilize their annual AC and heat check up to keep everything running smoothly year-round. I appreciate your attention to detail and excellent customer care. I highly recommend AC Comfort for anyone needing reliable and top-notch AC service.
Osiel at AC Comfort came to our house for a third service call since my elderly father kept falling asleep and is hard of hearing to answer the door.They never gave up on us and were very timely and considerate of all of our needs. The pricing was very reasonable and they really went above and beyond in serving us at home. We bought the annual package are excited about our new membership and the quality care for our family and home. Thank you!
Jose was amazing!! I called because we needed our vent covers and dryer vent cleaned. After he looked at our vents, I asked if they could clean out our A/C Ducts as well because our walls were dusty. And it was 80 inside the house. I told him that we had just installed a new A/C outside just 4 days before. I chalked up the heat in the house to the 100° weather. Long story short, we needed all ducts replaced, more freon in our new unit and all of our vent covers replaced. He was never pushy and explained everything and showed pics so I felt comfortable giving him the job. They were installed today. Im looking forward to lower energy bills, cleaner walls and cool comfortable temps in the house. He made sure his team was doing everything right. It shows that he really takes pride in his work. Im so glad I called him.
I have been using AC comfort for a few years now and they always provide a first-class service, very easy to schedule appointments and have very well-trained technicians, always provide a very detailed report and recommendations for anything that needs attention, would definitely recommend this company.
Ive tried several a/c companies throughout the years, andAC Comfort is by far the best. They came out and went over every detail and explained all services being repaired. Fair pricing and honest service, complete customer satisfaction.
I haven’t been 100% satisfied for so long with a service provider, but AC Comfort changed that. I am working with them for few years, and they delivered what they promised to the absolute excellency all the time. All staff are professional, respectful, and know what to do. All technicians pay attention to details and the way they work is like their own house.
Love their professionalism and courtesy. We had an issue with our ac during the July 4th holiday, and we were pleasantly surprised by how quickly and efficiently they were able to resolve our issue. Great company, would highly recommend.
Everyone in this company from the office to the specialists are so knowledgeable and friendly and professional. They are easy to work with and make the whole process smooth and effortless. They were flexible with my schedule and handled everything so we didn’t have to suffer in the extreme houston weather. Thank you thank you!!
The honesty and transparency of this company is second to none. I recommend AC Comfort to anyone who needs heating or air conditioning services. They’re competitively priced and the service is unmatched. Ozzie came recently to swap out filters and after taking some photos in the attic, he walked me through several maintenance tips on how to set the thermostat in a way to protect our units long-term. He was detailed, patient, and extremely kind.
Ive been using AC Comfort for maintenance and repairs since 2017. They have always been prompt in communication and appointments, making sure youre aware of their arrival times or any delays that may occur. Osiel was the tech for our most recent service call, and like others from AC Comfort he was courteous, knowledgeable, and fast. One of the things I appreciate most about this company is they make recommendations for improvements that include costs, but at no point do they make you feel pressured to purchase additional work. Other companies try to use dire warnings to scare you into additional work, but not AC Comfort. They are thorough in explaining issues, suggestions for improvements, and what you can do on your own to better maintain your system. Keep up the great work!
Jose and his crew did a great job replacing our AC, Furnace and air ducts. Jose took the time to take photos of existing equipment and explain everything that needed to be done. Gave us several options. Did not pressure us. They were very professional and customer focused. After everything was installed, Jose went over everything that was done and had photos of what was done. He was wonderful to work with.
I can never say enough about this company. They are fantastic. So detailed, honest, and flexible. The owners are family oriented. They will help you in so many ways. This is how businesses should be ran.
This company goes above and beyond for their clients. They will do a complete and thorough review of your unit. They will suggest any repairs that are absolutely necessary along with any items that can wait to make sure your unit is running efficiently. Very professional and on time!
Jose was amazing! He helped educate me on the issue with our AC unit and showed me how to help better maintain our system. We reached out to Comfort AC at 5pm last and had the fantastic Jose here by 10am! I’m so glad we chose Comfort AC for all our needs. I would recommend Comfort AC for any issues with your AC.
AC Comfort always does an excellent job every time they come out to service my unit. Fernando is awesome, thorough, and honest about what needs to be done to help keep my unit in great shape for years to come! I’m thankful I found such a great company to rely on for my AC needs.
Rey from AC Comfort came out to my house and did a great job replacing my 24 year old unit with a modern unit! I would highly recommend AC Comfort and they offer great pricing and give honest advice on their work. Seriously, great price and they were willing to work with me on the price.
We have been using the services of AC Comfort for several years. Every experience has been positive. We recently replaced the HVAC system and we could not be happier. Jose and his team were awesome. I always recommend AC Comfort to my friends and family for any heating/ac need.
We love using AC Comfort. Its never fun dealing with with faulty HVAC issues but they make the process easy with a very friendly staff.
I would highly recommend this company. They do my spring check every year. This morning Nando came out, he was very knowledgeable, he explain things about the unit to me and my husband. It wasnt a rush job, it rained very hard, after the rain passed over, he finished checking the outside unit.I have to say we felt very comfortable talking with him, he was a friendly guy, as the others that have came out to service the unit.AC Comfort has been my air condition fixers for many years. This company repaired my very old air condition, charging it with freon until it was time to say goodbye. We was Blessed with a new unit inside and out thru this company. They deserve a 5 star, 10 star if I had that option. Thank You for all you do!
Rey was great! Went above and beyond with his helper to make sure our new ac handler unit was installed correctly. Very courteous and helpful. I highly recommend AC comfort.
AC Comfort is our go to for all heating/AC needs. Our system is on its last leg but they have helped us keep it going a couple times now - hope to purchase a new one soon and will definitely go thru them. Ozzy was our serviceman and I appreciated how well he explained to me, without mansplaining - another company did that and I will never use them again.
AC Comfort is a fantastic company. From Ray, Vicki and every technician that has worked at our house we have been impressed with at every step in the process. If you want someone who is genuine, trustworthy and who truly cares about their customers call them. Even though it was late on a Friday night when our AC went out Ray came out and was able to help get us back up and running.
6 months ago we had another AC company come out for a routine checkup and they tried to sell us new coils ($$$$$$) but we declined. Fast forward to this weekend and our ac was blowing warm, and we feared the worst.I called AC Comfort and they were able to send a tech out almost right away. The technician came out and was very polite and professional. We told him our issues and he ran a full diagnostic. He was able to replace the broken part right away, and fill our coolant and we’re blowing cold again, all in a few hours!Interestingly, he checked the coils (after we told him about the other company) and he mentioned that they looked to be working in great condition and we DON’T need new coils.I will never trust anyone else to work on my AC. Thank you Rey, thank you Dylan, and thank you AC Comfort!
Excellent education about the state of our compressor, the refrigerant status, current communication between the thermostat and unit, coils, etc. They were personable, knowledgeable and listened to our needs. They provided sound advice to support our decision making for repairs vs a new unit. We appreciated their honesty and that they wore shoe boots for floor protection. Great team and plan to recommend and use them in the future.
Have used AC Comfort since 2017. They have helped us with repairs to our old unit to bring it a little extra life. They have also helped us with the replacement of our new unit in 2018. They are responsive, educated, on time and super knowledgeable at what they are doing. When we were selecting our new AC unit, they guided us through the entire process and made it as seamless and easy as possible. The installation crew worked in extreme heat (June) but got the job done so we could enjoy the luxury of AC again. Ever since the install we have been on their service agreement, which is at an extremely reasonable rate, where they come and service our AC in the spring and our Heater in the fall (you know the few days it gets cooler here in Texas). In fact, I just got off the phone with them a few minutes ago scheduling our fall visit. They knew the exact size of air filter I needed to obtain so they can change it when they arrive for the service. We recommend them to family and friends and they never let us down! Thanks AC Comfort for always being COOL and doing a stand up job!
AC Comfort is seriously the best!!! The level of anxiety I get when I need house repairs is off the charts. My A/C units were not working properly. We had set it to a low temp and the temp kept creeping up. I googled and researched so much and decided to call AC Comfort because of the good reviews and I’m so glad I did. They were able to schedule me the next day (on my preferred date) and even was able to arrive earlier than expected. Rey was amazing. So kind and understanding. He showed us the issues with pictures and explanations. And immediately upon his repairs, the cool air was back! I feel so much better that they will monitor everything moving forward. The piece of mind is unbeatable. Don’t hesitate! Give them a call and schedule the appointment!
We just moved into our new home and our AC unit stopped working. AC Comfort came out right away and fixed the issue. Jose was our technician. He was very professional and nice. He went over what the issue was that we were having and how he fixed it.
Jose and his crew did an excellent job installing our new system. Very courteous , respectful and neat!They came on time and finished when said they would.No pressure sales.Listened to our concerns and followed through.
Great service, competitive pricing, expert installation. I Highly recommend this company.
We have used AC Comfort for 3 years now and have always been happy with their service. They respond quickly and take the time to thoroughly explain everything they do or recommend doing. We will continue to use them for any issues that arise.
Had a problem with my compressor not working when I got home from work and I contacted AC Comfort via the web to set up a service call. They responded within an hour and asked if I needed service that day as they had availability. Fortunately the weather was not too bad so I told them the next day would be fine. Jose came out at 11 the next morning and diagnosed that my compressor fan bearing had gone out which was causing the problem. He was able to fix the problem then and there and also did a full system check on my A/C. Jose was very professional and he was extremely personable. I have been using AC Comfort for a number of years and they have never let me down or done anything but A+ work. I wouldnt choose anyone else for my A/C work.
The experience I had with AC Comfort was by far the best experience with ANY repair service. They were professional, prompt and most of all honest. Rey, the owner is top notch and I see why the company is as wonderful as it is. Maria, in the office is so kind and courteous. The two gentleman that did my installation (Roberto and Alberto) were great. Very mindful of my home and did everything to keep it clean and neat. Everyone with this company is informative and makes sure that you understand everything and get what you need. I will continue to use them for all of my heating and cooling needs in the future.
When ever your AC unit goes down you think $$$. From the first call to AC Comfort the operator was very sympathetic to our problem. The Technician Jose H. was very professional and kept me in the loop of what he was doing. He provided us with several options and I like the fact that he did NOT push us to purchase a new AC unit (not to say it is not needed, just not in our budget) he offered a repair solution that fit our budget. I would highly recommend AC Comfort. A foot note: including AC Comfort I had two other companies come out. One said he could not repair and I needed a whole new unit. The second diagnosed the same issue as AC Comfort but AC Comfort was half the cost to repair. I hope my review helps yall. 🤠
I contacted Vicky at AC Comfort for our commercial business. Within 1 hour she had someone here to diagnose the problem, make a temporary fix that would stay and give us a quote. They are fast, outstandingly reasonable, and extremely professional. Upon leaving the technician showed us pictures, and the whole write up done before leaving the premises. Their work is second to none! It is so nice as a business owner to see that their service, quality, and attention to detail is so important.
What a wonderful refreshing experience I had with this company! Osiel was professional, knowledgeable, and efficient. Resolving my issue quickly, I could not be happier with my results. I definitely recommend this company to others.
Cannot say enough nice things about this company. I was introduced to AC Comfort when I purchased my 10-year-old house. My realtor recommended them, and they came out and did a through inspection and tried to fix the broken heater. They honestly with me, showed me what was wrong and why, and offered me several choice about how to proceed. I ended up having a new Rheem heating system installed and they did an amazing job. I like this company because I feel I can trust them to provide good work at a reasonable price.
I had Rey replace a whole house system at our last residence in 2015 and was perfectly pleased with his service and performance so much so that we called and asked if he would like to come out and replace the whole house system in our existing home (we are no longer in his service area) but Rey personally made the trip to quote the job and we hired and scheduled on the spot. His crew was on time, sufficient, clean, and professional.Ray & crew @ A/C Comfort; Thanks for leaving us perfectly pleased once again.*UPDATED 6/24/23*Thank you again, Rey. Your customer service and care are in a league of its own.
I highly recommend AC comfort to EVERYONE! Friendly, efficient, knowledgeable and honest. Our tech came before taking their lunch because he had a feeling our house would be uncomfortably hot in the middle of this Texas heat wave. What a guy! He solved our issue quickly and answered all our questions. My daughters and I are so grateful to be living in a cool house again. ❤️
We had to have an entire unit installed at our rental property. Since we live out of state, we had to do our due diligence. We contacted AC Comfort and they were straightforward in dealing with our repair. They gave us an estimate, honored it and we were able to get the unit installed within two days. Our tenants are very well pleased and so are we! Thank you AC Comfort.
I called AC Comfort after reading all of the 5 star reviews regarding the company. I spoke with the manager, Rey, and advised him of my a/c issue, he quoted me a price, verified my warranty info, and kept me continuously updated. I decided to utilize his services, made an appointment for the next morning at 10 a. m. , and he, Albert, and Robert were there as agreed upon. Rey answered all of my questions and his technicians did an excellent job installing my new compressor. Rey provided excellent customer service from our initial conversation throughout the completion of the work. I definitely recommend this business to anyone who cares about quality service and honest pricing.
Had an awesome experience with them. Had someone come out promptly for repairs to an AC and Furnace unit not working at all. They did the repair but it resurfaced a couple of days later. This is where they really shined in responding and taking care of the issue. The original technician came out again and fixed it but it failed again in less than a day. They were responsive and sent another tech and fixed the root cause of the issue. Really loved the customer service attitude and being responsive, especially when something went wrong! Would HIGHLY recommend this company!!!
The Team at AC Comfort is always kind and professional. I’ve been working with them for over 10 years. The trust I’ve placed in them is consistently reinforced with every encounter. I believe they charge a fair price for their work. The key difference is in the excellent service and response times I’ve always received. I look forward to continue in to work with AC Comfort for many years. RD, Tomball
The AC team was knowledgeable, reasonable, and responsive. Costs for everything were discussed up front. No surprises. Job was done and everything is working fine.
AC Comfort was incredibly responsive and helpful to work us into the schedule ASAP. They were very professional and immediately found the root cause of the problem, which was stripped wire contacting the furnace panel and blew the fuse. They got my AC back up and working in the summer heat. Forever grateful!
Excellent company!!!! Tech came out and found the issue right away. He explained everything that I would need and the price. He did an excellent job!! I will definitely be using AC Comfort if I have any needs in the future.
Rey was G(Rey)t! He explained everything thoroughly, even though it was a quick fix. He also gave us useful tips on how to extend the A/Cs life.
The service and professionalism of this company cannot be overstated. The 1st visit the owner came and did a fantastic job on our AC. The 2nd visit ( to prepare for winter) a technician, Osiel Garcia came. What a fine young man. He did an excellent job and was very detailed in his explanations. He even helped me order replacement filters, off of my Amazon account, making sure I got the right ones at the best price. And ACs prices are very fair and reasonable.I give this company my highest recommendation.This is an updated review:This past Friday, 11/3 late, I noticed that my thermostat was totally dead. Since it was a Friday I figured it would be Monday before I could schedule a service appointment. But I decided Saturday morning to leave a voice message so I could be first on Monday.What a shock! Maria answered the phone and immediately scheduled an appointment! Ozzy, the best technician ever, had everything fixed by 2:00 PM on Saturday!!! Amazing! And the price was unbelievably reasonable. Furthermore, Ozzy walked me through everything, pointing out features and educating me as to what to look for if there is an issue, always ending with an admonition to Always just call us if you have ANY questions!Rey Ugalde, the owner, is to be commended.This is a Houston family owned business and they deserve our business. These folks work really hard and are so pleasant, honest and are actually competent at what they do! We are lucky to have such fine folks in our community.
Quality sevice!! Efficient, effortless, accommodating, and considerate. The few bad reviews are inconsiderate takes on their understandable and still affordable last-minute calls that expected normal charges for rushed and priority services over those that schedule appointments. Jose was very helpful during the service call, the day prior to install. Roberto and his team had everything back up and running by eod. I shouldve called sooner. (Replaced outside and inside unit with affordable payment plans)
Update: WE ARE STILL USING AC COMFORT!They’re trustworthy, reliable, considerate of your time and money!Y’all the best!Absolutely the best AC company in town! Came out to my home which is 20 years old and assessed my furance and gave me a fair and reasonable price to have it all replaced! We will definitely have this team come back out for all future needs.
Rey came out and found where another company who had installed my AC had done several things wrong that was not allowing the unite to heat or cool. He had me fixed up in no time. Have used him every since then to do my yearly checkup and repairs. Always shows up on time and fairly easy to get an appointment. Very nice people to work with and honest.
Used AC Comfort for our annual AC check. We recently had our roof replaced and it was perfect timing because they picked up quite a few nails around the unit that could have caused damage. Their attention to detail is outstanding! They were on time, honest, explained everything great. I highly recommend them and glad that they were here to help!
Honest, professional, dependable and customer-focused are all adjectives to describe AC Comfort from my experience.Its painful to replace a complete AC unit. We were in this situation and invited four reputable companies to look at our system and provide offers. We chose AC comfort primarily based on the price point of their offers, but ultimately first impression and product knowledge played a huge role in our decision, too.
Service was fast and friendly. Able to book an appointment around my schedule and I felt like I was given honest and helpful advice. A/C had to be replaced and Rey was able to replace the next morning and in less than 4 hours. Reasonable pricing for great service. I would definitely recommend Rey and plan on continuing to use AC Comfort in the future.
I would like to recommend Ray Uvalde from AC Comfort. I called him today at 9am and he was at my house at 11am when he said would be there. He is very professional and has lots of knowledge. He saved me from a bigger bill as my prior technician had wired the fan motor incorrect. Luckily motor didnt fry up.He offers great service, is honest and was up front about everything. He was able to get our AC system running today and will be back to replace some parts for optimal efficiency.I highly recommend him for any problems or if you just need tune up and checkup they offer that as well.Great customer service, fair pricing and the best part, he emails you a diagnosis report with pictures of service needed or parts that are malfunctioning.You will not regret calling AC Comfort!
Rey was fantastic. He is extremely knowledgeable and explains all options so that the customer has full disclosure before making any decision. He fixed some major issues we had in our home. I look forward to maintaining my relationship with AC Comfort.
My tech (Ozzie) called ahead of time, showed up on time, and was extremely professional. Took a lot of pictures and took time to explain to me all issues, highlighting urgent and non-urgent issues. Did a good job of explaining what my options were; but most importantly, he came across as sincere, honest, and very respectful. This company has what matters to me the most, excellent customer service!
I called Rey with AC Comfort on a Sunday evening and within the hour he was at my doorstep! When your A.C goes out and its 100+ degrees outside this is the man to call, very professional, he knows what urgent means, and gets the job done. Rey truly cares about his customers and will go above and beyond for them. AC Comfort is honest, fair, and reliable and I would recommend them to anyone looking for a repair, maintenance, or replacement.TIME #3 today (7/23/2020) that AC Comfort has saved the day! These guys are awesome if they arent your go to AC company they should be!
We finally was able to replace the whole A/C unit and it was time , we used ac comfort let me tell u something these guys are the best in town they were on time and very honest and very professional all the way, i highly recommend these guys if u need ac work or thinking about replacing the ac definitely used ac comfort u will never go wrong with these guys.we are super happy with our new unit it was worth every every dollar for sure thank you Rey and ac comfort 👏🏼
We have had AC comfort out twice now and both very positive experiences. Our technician, Osiel, is very knowledgeable and friendly. He explained any issues easily and in a way that I could understand with no HVAC knowledge. There is never any high pressure for sales or costly repair. Their first visit our AC was not working at all. He fixed it very quickly and affordably. We signed up for the AC Cool Club and our next visit for a maintenance check was included. Both visits they were on-time and communicated with reminders and updates. I really felt like my time and business was valued. We will continue to use AC Comfort and suggest you do as well!
From the young lady who scheduled the appointment to the end of service, it was an amazing experience. Jose is wonderful! Very knowledgeable, honest, fair, and just a nice gentlemen. He repaired the AC and provided detailed information on the repair, costs, and future recommendations. Please do not hesitate to give AC Comfort a call and ask for Jose Hernandez to help.
Hey Ronnie was super knowledgeable. I can see why he’s so well liked.
Absolutely epic experience. Called 7 different companies before I found these guys and they went ABOVE AND BEYOND to make sure that someone came out within 45 minutes at 8 pm (same day)! Rey was the nicest and most professional technician Ive met and was so much fun to work with. He took my house from burning up to feeling like Alaska that same night. I will never use a different company. Cannot recommend enough. Call them now - I promise you will not regret it! 10 out of 5 stars.
A/C Comfort has installed/serviced 2 units for us as well as provide maintenance for a 3rd previously installed unit. Owner Rey Ugalde and his technicians have been wonderful to work with. Professional, friendly, timely. They have always communicated clear information about any issues. Rey took great care to figure out the best configuration for setting up the new system when the design of our (older) home posed some logistical difficulties. Technicians have been timely, courteous, helpful, and knowledgeable. Highly recommend!
What a great AC company! Rey was able to get here earlier than expected, and he spent two hours checking and cleaning our A/C system. Extremely nice and personable, very reasonable rates, completely knowledgeable about our RUDD system. Will definitely use again and would highly recommend to anyone! Thanks Rey and AC Comfort!
AC Comfort is who you want to call (or email) for any of your AC needs. These guys are so reliable... We called them on Memorial Day weekend in hopes of getting our AC fixed knowing we might not have any luck as we werent having any luck elsewhere. But someone contacted us within the hour and came to our house as soon as they could. They were super busy but were able to temporarily fix our AC until the major repair. I was super grateful as I have small children at home that werent doing so well with the heat. Once they came in to do the repair the guys that showed up (which I was given a large window, thought I was going to have to wait all day but showed up at their earliest convenience, 9am) were very professional and clean. I was told the job could take about 5 hours but they were done in 3. They sent me the invoice via email as I was on my way to work. Everything was such an easy process. I truly recommend to all!!
Rey came out within a couple of hours of my initial call. Hes very friendly, professional and had our heat running in a few minutes after arriving. Extremely honest and affordable! We will continue to use AC Comfort from here on out for all of our a/c and heating needs.
We havent had such nice service in years. Ozzy Garcia is very professional and quickly identified the issues with one of our AC units. He explained the situation to us in great patience and took actions to solve the problem in great dedication. He put everything in a very transparent way in which we all can understand and is very honest about the pros and cons of each option. We have some major projects for our AC systems coming in the future and we will definitely go back to Ozzy and AC Comfort!
Great service and knowledge. I needed a new unit, since ours was on it’s last legs. I received quotes from five different companies and chose AC Comfort because I felt they cared more about solving my issue than charging me for things I don’t need. They didn’t try to sell me the most expensive unit, but gave me different options based on my needs. I have a second unit that will need to be replaced in a few years and wil definitely reach out to AC Comfort to do the job. Rey is who came out and I highly recommended him.
Jose is a wonderful technician...friendly, knowledgeable, and efficient. He made sure that he understood my concern and proceeded from there. I like that the company contacted me within 24 hours after my initial email, and scheduling an appointment was easy. I would work with AC Comfort again.
Great experience from start to finish. They exceeded all expectation. Friendly, respectful and highly competent work crew all around. The initial call was easy and pleasant, they respected the schedule, provided follow up reminders and showed up on time. The technician was superb, knowledgeable and patient while providing excellent feedback. Price was right and absolutely no hard sells. They include outstanding diagnostics, with clear photos and information alongside the invoice for your records. The issue was tackled with a thorough, diligent investigation. Technician was friendly and happy to explain and elaborate any inquiries. Highly recommended, they are now my go to AC company.
I would highly recommend AC Comfort. Originally referred by a neighbor in a previous home, Rey has done AC work for me for at least 10 years. I have referred friends/neighbors and they have been equally as pleased - hes done entire new systems for a couple of them. Hes been in the business a while, Knowledgeable, Honest, and Courteous, and willing to take the time to explain things and answer questions, which I really appreciate. True customer service. And its an added bonus to support a guy that has worked hard and started his own business. The most recent experience - I woke up in the middle of the night with no AC. I called Rey at 7:30 in the morning and he fit me in at the end of an already full long day. Fixed the Capacitor problem, checked the unit, and recharged the low freon. Thanks to Rey I will sleep in a cool house this evening!
My wife and I were very impressed with the A/C Comfort owners, support staff, and the technicians who replaced our total a/c and heating system in our fifteen year old home. From Vicky and Maria on the phones, Rey, (one of the owners), and technicians Alberto, Roberto and Frank, we always felt we were special to them. Outstanding communication, honesty, and follow-up paved the way for a total experience well done!Blessings to all of you,M Wayne McClelland
Rey is absolutely fantastic! Prices are fair. Always shows up right on time. Finishes on time. Follows up with reminders for when maintenance is due. Said maintenance would be covered with system installation cost. When he came out for first maintenance, as promised, there were no charges. Very polite, friendly guy. My wife and I felt completely comfortable with Rey and his crew working in our house.
Ray was polite on the phone, quick in his response and educated in his field. Price was more than reasonable. He left with the repairs better than the original install. Ray also recommended and good dry wall person. So, in conclusion I would highly recommend AC Comfort to anyone.
A/C Comfort has been my trusted company for over 5 years. I have referred family, friends, and several clients all who have been extremely pleased. Rey, the owner, takes pride in giving honest advice with reasonable pricing. I cannnot say enough great things about him or his company. I will use them every time.
Great service, very friendly. Rey was very thorough in searching for our issue, very informative during the repair.The ac was dead and we called after 2pm, but he still managed to get to us and get it done before the day was over! Luckily not a big fix, but he took his time and made sure that was all we needed.We will definitely recommend this place to anyone!
Got home from work and my air was out. Called A/C Comfort for after hour service. The technician came out to the house timely, he was very polite, he explained the situation for the repair and offered savings available for the repair. I felt taken care of and chose to stay with this company going forward, also enrolled in their affordable maintenance plan. I highly recommend this company!
These guys were great. Rey listened to me and answered my questions. He was able to repair 1 unit, and the 2nd one we discussed the options. I had the 2nd one replaced, along with the rusted out 25 year old furnace. Jose and Albert did a great job getting the new system installed. Rey and his team were very professional, and very customer focused. They were extremely pleasant to work with, and did a great job. When they were done, they double checked everything they did, went over everything with me, and cleaned up everything. Buying an AC is not cheap, so getting things done right the first time is important. I definitely think I got my moneys worth.
Every experience Ive had with Rey and his crew has been a positive one. Rey is knowledgeable, trust-worthy and he can handle any household issue Ive had. He has serviced both my A/C and water heater; I now have a great deal of security in the maintenance of these household necessities since knowing him.
Our house was 90° for a week. We called out 2 other companies (one that we purchased the unit from 4 yrs ago) and neither of them did anything to help. They just blamed the weather or said we needed freon and had a leak. Rey came out and advocated for us to get a part that apparently nobody has in TX right now. This is the second time he has saved us from extreme heat/cold. Without his diligence we would have had to wait 18-20 weeks just to get the part we needed or paid out of pocket for a universal part. I will never use another HVAC repair company. He also happens to be my neighbor and a great guy in general. Couldnt be more pleased! 10/10!
I have had an excellent experience with AC Comport, from the very start in terms of setting the appointment , to the end of dealing with the technician and follow up. Great job all the way, very professional work on every corner. I strongly recommend using AC Comfort for any air conditioning issues at home.
Rey and his team were prompt, friendly and courteous. Their quote to replace our two evaporator coils was reasonable and installed the next day after accepting the bid. Highly recommended!
Let me first say that I’m a VERY hard person to impress. When our AC started leaking water through one of our ceiling fans late at night we immediately contacted our home warranty company. The person that showed up was unprofessional, in an unmarked vehicle and unequipped to fix the problem. So it’s Friday evening and we are stuck without AC. I did some quick research and decided to give AC Comfort a call. Our call was answered on the 2nd ring and the person on the other end was so kind and easy to speak with. You could literally hear her smiling to take our call at 6pm on Friday evening! We told her about our urgent situation and she said she could have someone to our house within the hour. Jose showed up in about 30 minutes in a professional vehicle and was ready to get to the root of the problem! Our issues ended up being much bigger than anticipated but Jose stayed late and assessed the complications with kindness and professionalism. He gave us all of our options and explained everything thoroughly. Replacing our HVAC system was our decision. When we asked how long the turn around time would be he quickly said “we are going to get you guys taken care of tomorrow!” On a SATURDAY! I couldn’t believe it! I expected to wait days or weeks. Jose told us the crew we be here the next morning and he was true to his word. They showed up on Saturday morning around 8am and tirelessly worked on our HUGE project until completion around 8pm that night. Every person on the crew was professional, well mannered and honestly fun to be around. They turned a terrible situation into a complete relief for our home. Not only was the job done quickly and effectively it was efficient and extremely professional. This company is like no other I’ve dealt with. They deserve all the kudos and referrals! I honestly wish every business would operate with the honesty and integrity that AC Comfort and Jose operate with. THANK YOU for what you do and how you do it! I can not say enough good things about our experience! You guys are just the BEST! If anyone is hesitant at all about giving them a chance I’m telling you it will be worth it! Pick up the phone and call them! They are a pleasure to do business with! Family owned and operated is the only way to go! Thank you again Jose!!!
I am so impressed with the professionalism and ethics by this company. My AC was not cooling and they sent someone to check and repair it quickly. The techs were knowledgeable and explained everything to me every step of the process. The cost was extremely reasonable, especially for a same day response. I will use them for all my heating and cooling needs.
Rey took great care in explaining the issues with my AC system and his crew members were careful and efficient installing the new components. I have had other HVAC companies charge exorbitant prices for ineffective work in the past, so it was a relief to finally find someone like Rey and AC Comfort. I would recommend them to everyone!
This company is wonderful to work with. Every employee is professional, personable and illustrates what is obviously a customer service centered culture. They have done work on our home previously but this time they worked on our warehouse. Yes, they do commercial work as well. Can not say enough good things about these awesome people.
They came on the same day I called to request a service quote on finding out why my AC us not cooling. Jose was very knowledgeable and professional on doing his job. Gave detailed information on what the issues were. Definitely recommend these guys.
I called AC Comfort early Saturday morning with no heat in my house and Rey was on site within an hour. He inspected the unit and showed me a detailed report of the various components. Rey had us up and running in short order, we are very happy with his service.
AC comfort is always dependable. They provide great service, talk to you about opportunities to keep your unit running longer, I like the cool club memebership.
From calling AC Comfort to schedule a maintenance appointment to Osiel arriving on time to his explanation of our system was all done professionally and exceptionally well. They had available appointments the next day. Osiel was kind, on time, professional, descriptive, and knowledgeable. I highly recommend him and AC Comfort.
Jose Hernandez came out to check our system to figure out why we were seeing water dripping outside and a lot of water in the drain pan. Jose went through checking different things with the system to make sure it was operating properly. He shared some recommendations but there was no high pressure sell to implement recommendations. He took time to explain and show me things he was doing. He took pictures of many things and walked through each instrument reading and before and after pics. We had a clogged drain and a capacitor that needed replacement. Jose was very friendly and professional. We appreciated his approach to this service and ended up signing up for the Cool Club for annual maintenance. Very professional organization with several reminders about the appointment and when he was 30 minutes out. I am happy to have worked with them and lol forward to maintaining the system with them.
Rey came same day when my AC went out and got it going quickly. Very polite and professional. Told me there were some things he could do to make my AC system work a little more efficiently but with it being 21 years old he would just watch it for now as the upgrade parts would far outlast the system ant therefore probably arent a good investment. He also pointed out some potential safety issues with the way my heater was installed that could cause problems and recommended bringing the system up to code before heater season.
AC Comfort has excellent communication and follow-up. Incredibly easy company to deal with. Jose is a great technician and takes the time to explain everything he does and everything he finds, including pictures and goes through all of the options available to you.
AC Comfort is by far the best AC company weve dealt with. They are always timely & explain everything thoroughly. They document EVERYTHING to show the current state & the completed state once theyve completed any work. Prices are fair & more importantly, they do a great job. Highly recommend AC Comfort!
Superb service and communication. Jose Hernandez went beyond expectations in every way. Thanks for the prompt service and the helpful information and advice along the way. Everyone encountered in this company, from the first call to the final paperwork did an excellent job. Highly recommend!
These guys are awesome. Friendly, professional, experienced, knowledgable, not pushy or manipulative with their sales tactics, shows up on time, and respects your home. They do what they say they will do. They encourage questions and take the time to patiently explain. It is very refreshing to find AC techs who are straightforward, honest, professional, and reliable. Thank you AC Comfort for taking care of us and our home!
We needed a second opinion after the company that installed our unit was unable to tell us why our unit was unable to keep up and keep the house cool. Jose came, took pictures, ran his tests, and was very articulate in getting us the information we needed and in laymans terms. We would highly recommend this company.
Jose and Ray were able to get our system cooling again and explained what was going on each step of the way. I felt that I received quality work, a fair price, and excellent customer service. I’m so glad I called!
Jose from AC Comfort came out to my house for a service call this afternoon. He was on time and 100% professional. He outlined and documented the necessary maintenance and was very methodical and detailed in his work. I will definitely be using AC Comfort in the future for my AC/Heating needs.
I have a two bedroom house thats less than 2 years old. I had Rey came to check our units to make sure they were working correctly. The heat hasnt been distributing as well as I had hoped. Rey said our units were in good shape and pointed out basic sections of the system and what they do. He explained why certain rooms are colder and others are hotter. He also gave us a few tips for ways to get the rooms feeling more comfortable. I dont feel like I was taken advantage of. He didnt try to sell a bunch of unnecessary repairs to me. He did recommend another check up during the Spring when we start using cool air, but nothing felt forced on me. I really appreciated his visit and his friendly attitude.
I called AC Comfort when I had some weird leaking outside. My appointment was immediately set, with a time window. I received a text when my technician was on his way and he showed up right when they said he would. He was courteous, professional and quick. He inspected all of my units, and clearly explained the issues I was having and me a rundown of everything that was going on with my units. I never felt like I was being sold anything. He cleared my AC lines, replaced my filters, and now they run so much better. I will be calling them for all my AC needs!
Service was great. They were available that day to come out within an hour and solved our issue quickly without much cost when we were expecting it to be more. I would definitely recommend AC Comfort to others.
Awesome, very professional, timely, friendly, appreciative. Called Ray at the recommendation of a very dear friend and he was awesome, asking questions in regard to what I was experiencing and offered to come out on a Sunday to check it out for me with it being a holiday weekend as wellHis crew were phenomenal, very professional, friendly arrived early , cleaned up after themselves, put cloth down to protect floor etc. Will definitely use them again and recommend their company. Thank you.
Showed up on time. Took the time to explain to me things about my AC system and what to look out for. Replaced a capacitor on my compressor and added some refrigerant to the system. Overall, I am very satisfied with my experience. Rey is trustworthy and does excellent work.
The service representative/technician is professional. The company is proactive in ensuring the technician wears a mask and shoe booties/covers. The technician reviewed all the service on his ipod and he was very clear and precise. Very affordable and friendly service. They also do great job scheduling the service and sending email reminders and courtesy reminder phone calls. Extremely satisfied with the service.
I made an appt on 4/5/19 (Fri) to have my AC serviced. Mr. Rey Ugalde was the tech that showed up. He was on time for the appt and i received text messages that he was on his way. I have been in my house for 2 years. I knew i would have to replace my AC and furnace at some point since it was the original unit. My house was built in 2001. Mr. Rey showed me pictures and discussed with me the problems he found with my AC and furnance. At no point in the conversation did he try to sell me a new unit.He gave me options and suggestions that i could do, but assured me that i will have to replace it eventually. I decided to go ahead and replace it. The money i wouldve spent to fix all these problems couldve gone to getting a new unit.. I discussed my options with Mr. Rey and made a decision to get a new AC/furnace. AC Comfort was able to install the AC/furnace on 4/6/19 (Sat). @8am. I felt very comfortable with Mr. Rey that I let his team enter my home while i was at work. Once again AC Comfort associates and Mr. Rey were on time. They finished the job around 4pm that day. Im very pleased with the work they did in the attic and how they ran all my ducts and overall workmanship was excellent. If you want excellent service and top notch associates working on your AC, AC Comfort is the company you should look into. Theyre family owned and i just want to say Thank you for taking care of my house, and doing excellent work replacing my units. Your company is the one that i will use for all my AC/furnace issues and maintenance. Once again thank you very much!
They saved us from freezing and with a last minute request! It was an emergency and they were very busy but they were able to come out very quickly. I love them the most genuine people around don’t call anyone else !! Call AC comfort ahora !
Jose Hernandez was punctual, professional and showed the best quality of integrity in a technician. Instead of giving me the run around he got right down to business and fixed my problem in a matter of minutes. AC in Texas is a necessity and he fixed it with my concerns of cost in mind. Thank you AC Comfort
Mr. Robert and his partner did a very good job. They did it professionally and very neatly.
Very FAST response time. Rey went above and beyond my needs and expectations! He was ver focused on customer support and educating me. My experience was great and I will not need to shop around next time I need AC work done.
We had our upstairs AC unit stop working on a Saturday. Called AC Comfort and they were able to come out to the house in less than 2 hours. Ran several different tests inside and outside and answered my questions along the way with clarity and got us back online. Thanks for getting to us so quickly and having a professional team to help us in our time of need on a weekend.
Great experience with Rey! Professional and thorough! Came to the house with mask and booties to protect my family and home. I paid for what I needed and wasn’t charged for items and services I didn’t need. I now know who to call for my future residential and commercial HVAC needs!
Highly recommend AC Comfort.I first learned of this company in September 2016 during a home inspection. Ive used their service since. Ray is honest, reliable and knowledgeable. Hes cost conscious and trys to save customers money instead of selling unnecessary products. I appreciate that he makes recommendations and offers options for maintaining and repairing my AC.
Highly recommend this company for you a/c needs. Rey came out at the time he said. Explain what was going good on with my unit in terms I could understand. Made recommendations on some things that would help me. Did the work efficiently was not very expensive. I give this company a 1000 grade yes I did say 1000. Dont go anywhere else. Saw the 5 Stars as soon as I opened Google had to go with AC Comfort.
The tech arrived on time, was neat in appearance, and put shoe covers on before entering. This was truly appreciated as we like to keep outside dirt to a minimum, particularly now. The tech also wore a face covering.We also received detailed reports about our units, suggested ways to improve the units performance and to help them last longer. I love that AC Comfort is focused on prevention and repair versus replacement.
Oziel was a great technician, very polite, went above and beyond, also very knowledgeable and patient, he answered all our questions. Also the girl who scheduled the appointment was great from the beginning, she had an appointment available the same day. I really appreciate you guys.
Rey Ugalde and AC Comfort are GREAT! Rey and his team are very professional. Rey kept our old AC unit running as long as possible. We finally needed a new HVAC system and we are totally satisfied. He walked us through all the purchase options, of which his prices are reasonable. For installation, his team was professional, on time and took care of our house with respect. He always takes time to answer all our questions (we have a lot) and he does not take short cuts, he does the work right. He has gone above and beyond to make sure our new unit is functioning as is should. He will be our only HVAC contractor. We trust him and enjoy the quality of his work and services. Thanks, Rey!
We have used A/C Comfort for 6 of their 8 years in business. Always prompt, courteous and explains issues. They are the only company we call. We have a few rentals that they have helped us with. Honest and trustworthy.
I got to work with Jose Hernandez today and it was a great experience. He was exactly on time and they were responsive to my needs. He was also very professional and went above and beyond explaining the issues to me. Also very good at answering any questions I had.
Ray was punctual & polite. But most importantly he was very knowledgeable & thoroughly explained the problem. I am glad we called him for a 2nd opinion because he saved us $3000.00 (1st estimate).So we highly recommend AC Comfort because they are HONEST!
Rey & his associate spent over 2 hours giving my HVAC system a thorough inspection and checkup, working up in the attic and outside at the unit. They gave me a point-by-point report of the health of my system and gave reasonable recommendations for prolonging the life of my air & heating system. The service was priced much better than what I expected to be charged for the time they spent working. I highly recommend AC Comfort to all my friends & neighbors for all your HVAC needs. They will be my service provider for future needs.
Rey & his team arrived as scheduled to replace my furnace. They completed the work In a timely manner and were extremely professional. They cleaned up after themselves & respected my property. I appreciated this very much. Thanks, Rey, Albert & Oscar!
Great experience, very thorough and affordable. Well continue to use this company For all of our A/C and heating needs.
My A/C is blowing but not cold.I received 2 diagnoses/quotes. Both differed. Both were very expensive but I figured, it has to be done. I needed a third diagnosis/quote.I called AC Comfort. Rey came out took a look at the system outside and inside.He explained what he saw and didnt see.His quote came back THOUSANDS of dollars lower. His freon cost is lower that the other companies too!Surprise, surprise.... We are going with AC Comfort.He did not try scam me and repair something that didnt need repairing.Thank you Rey!!!!!!Update: Rey came back out today to complete the work and just like I knew he would, he explained everything thouroughly, was very professional and honored his quote!!! Most people try to raise the cost of their original quote.I needed an extra part for the A/C to run effeciently and before installing it THEN telling me and charging me, he told me first and gave me options.As long as Im in Katy, I will always use A/C Comfort!!!!Thanks Rey!!!!!!
One word...Professional!!! They go above expectations and will not try to sell you an over the top system like John Moore. Friendly & Affordable Financing and payment plans to fit your budget. I dont really like doing reviews, but the crew that took care of me is well deserving of a 5 star job well done!!
Jose Hernandez was very professional and thorough. He took the time to explain everything to me on how a system works and answered all of my questions. I was presented with a game plan for repairs and did not feel pressured to make decisions right away. Thank you for the service, would recommend to any one needing HVAC maintenance. I’m new to the home and had no idea what condition our system was in and now I know more than I thought I would after this visit.He was also wearing PPE and was courteous that I was working from home. I thought it was great customer service during this COVID time.Thanks again!
They are amazing. Came out in a couple of hours on a Sunday and fixed my AC really fast. Very professional, extremely courteous, and informative. Great pricing too! I highly recommend this company.
AC Comfort is an impressive organization!! Rey and his crew are knowledgeable, helpful, and professional. The process of replacing my heating/cooling unit couldn’t have been easier.
Rey was professional, courteous and knowledgable about how to fix my AC! Prices were fair and Honest. I would recommend AC Comfort to anyone looking for a true Air Conditioning repairman.
I’ve used AC Comfort several times. Their technicians have all been extremely professional and knowledgeable. They provide exceptional service. Jose, Ozzie...they’ve been great to work with. Highly recommend.
Customer for 5 years in Katy, TX - We value the timely, professional and transparent service we have received over the years and that’s why we trust AC Comfort.
Had an AC/Heating unit installed in November. Rey Ugalde (Tech), just did a, Free, follow up. This unit has been great on both cooling and heating. The service has been outstanding. I would not recommend another company to anynody. Best out there!!!
Jose and Rey were very friendly and easy to deal with, appointment was easy to get, was on time, explained everything that was wrong and needed fixed. Worked quickly but was also very precise. Would highly recommend.
Having Osiel as our technician have been the great experience. He take his time to show and explain every detail he sees as well his recommendations are valued.
Wow! Words cant describe the work performs by Rey. Not only did he come out on a Sunday to diagnose my system, the found the problem and installed the need part the next day, WHICH WAS THE 4TH OF JULY!!! On time, honest, and very dependable I highly recommend this company for all of you Ac needs.
I was very impressed with AC Comforts fast and friendly service. Rey was very honest and wont sell you something that you dont need or overcharge you. I will definitely be doing business with him in the future.
Rey gave me an honest 2nd opinion and provided a report showing why I dont need to replace my units at this time. When the time comes to replace, AC Comfort will definitely be on my list of vendors to request estimates.
On two occasions I had Rey come out to my house to recharge my system. When I called him out the first time he informed me that my unit was low and needed to be recharged. I explained that the unit was still pretty new and still might be under warranty. Rey said that he would make a call to Trane and check on the warranty and when he got off the phone he informed that it was not under warranty and I paid just over 400 dollars for Freon. Well come 6-10-2016 my AC unit was not working again so I called Rey and when he came back out it was low on Freon again. That call cost me another 409.00$ for more Freon. I asked Rey if there was a leak somewhere and I was told that he could not find one. When my AC started to not work again I decided to call Trane myself to find out why the unit was not under warranty. After speaking with Trane I found out that my unit is under warranty and Hal Watson Air Conditioning Company came out and found the leak on the bottom of the coil for the outside unit. Hal Watson replaced it free of charge because it was under warranty. When Rey came out he was very friendly & professional and I really don’t want to give him a bad review, but with recharging my system twice in two summers and not verifying the warranty I have to give a bad review. I mean I spent over 800.00 dollars that I did not have to. Lesson learned is that I should have done my due diligence and called Trane myself to verify warranty. Also, when Hal Watson came out they found the leak right away so I can’t say for sure why Rey missed it two times.
Best customer focused AC company I have ever encountered. I was glad to pay the invoice. From the service call till they drove off, they were great to deal with and their work was top notch. This is my AC company from this day forward.
Rey was able to come check our AC unit within hours of our call, and give us a solid quote for the work needed. Weve come to rely on and trust AC Comfort!
Ive dealt with a lot of AC companies over the years. Ray and his crew are the best. They are quick to respond and get the job done right with thorough analysis and integrity.
Jose was amazing!!! Very knowledgeable. He took the time to give me all of the options for repair and explained the pros and cons. You will not regret his service. He repaired my AC effortlessly and with a reasonable cost. Thanks Jose!!!
I had my A.C. unit replaced on 4-8-17 by AC Comfort. They are a dependable and reliable AC company that will do the best to provide you with excellent service. Very knowlegable and honest people. I strongly recommend for all your cooling and heating needs. A+ SERVICE! THANKS AGAIN!
Great customer service!!! Rey was very polite and knowledgeable, he knew exactly what the problem was and also gave me a couple of tips on what else can be done that my home expecter should have told me. Thank you guys, blessings to your company and may your business grow even more than what it is now!👍🏽👍🏽
Totally satisfied with the whole experience. Very friendly and professional staff. They explained all the work that was being done and offered recommendations on improvements. Would definitely recommend to everyone. I plan on using AC Comfort again in the future.
Great service. Called them when my ac went out. They where able to come out about 45 minutes later. Very professional, they found the problem fixed it fast and then spent another hour looking through the rest of the system. Very thorough and I would highly recommend them to anyone
Always excellent!It is great to work with Rey and his team. They are always professional and trustworthy. Im glad to have them working with me and my family.
Technician was prompt, very professional and thorough
Great experience with AC Comfort; Very professional, courteous and knowledgeable. After diagnosing my problem, they were able to get the necessary parts and complete the work. Great jobs guys!
Very knowledgeable. Punctual and Professional. Repaired my AC and also did some preventative maintenance to correct the improper work by other company. Very thorough and attention to detail. Most importantly, provided detailed simplified explanations.
Our heat was not kicking on.We called On a Friday morning and had a tech come out at 5pm That afternoon.Rey U. came and checked out the unit(throughly) and thermostat, and found the issue and fixed it.He Recommended some things we needed to do or check for a 10 year old unit.Thank you so much Rey!!
Another satisfied customer right here! Thank you for fixing my AC! What I like about AC comfort is the professionalism and the honesty they provide. Explaining things thoroughly and options given. Ill call you guys next year for a maintenance, thank you for getting it done!
Rey, is exceptional at what he does, knows his business. We had issues with our AC last night, today our AC is back running smoothly. Recommend him highly.
Mr. Rey was very professional. He arrived before the scheduled time and he went straight to work diagnosing the problem. He immediately found the problem and took very little time to fix it. I highly recommend him.
Great customer service experience. Punctual, he called to say that he was ahead of schedule, but what I liked most was his TRUSTWORTHINESS.If I ever have issue with my AC. Ray will be the #1 choiceMUCHA Gracias
They were very professional. Troubleshoot the issue with the AC and diagnoses the problem quickly. Ozzy did a great job fixing the issue. Would recommend them.
Technician was very reliable and gave us great information regarding how are AC system works. He was able to quickly diagnose the issue and give possible solutions. I highly recommend this company!
I got home today and my ac wasnt working so I googled a few companies and called Comfort AC. Ray came out within an hour and was able to resolve the problem quickly. I highly recommended them and will use them going forward.
We have been using AC comfort for years. They are trustworthy and dependable. They have done all of our hvac work. We highly recommend them!
Rey is fantastic!!! Showed up early for appointments. Always answered his phone!! Quick fast and reliable. I would recommend him to anyone!! Couldnt be happier.
My husband and I were very satisfied with their level of professionalism and service. Rey and his team were able to answer all concerns and issues we had. We highly recommend!
Showed up early! Did a thorough examination and explanation of findings. Always use them for my AC needs.
Kind, courteous and professional... However, Sept. 2018, they replaced the condenser coil (worth the cost having the pros replace) but then a few weeks later the ‘air blower’ fan somehow came loose and fell out. This week, found the ‘furnace igniter’ connectors tucked away and left unplugged. Luckily, I know my way around a furnace or there could have been a few more costly service calls in my future.
Rey and his crew came to my home and took care of business. I truly appreciate their service, and I would recommend them to anyone. Man it is nice to have cool air again, thanks guys.
I had a small issue and thought it was going to be very costly. After speaking with the A/C guy, I discovered that my unit was not put in service correctly and I lacked a device. They fixed it and everything is running better than before. I recommend calling them before you do anything with your HVAC system
Osiel was very professional and courteous. He responded very quickly and got my AC up and running again. I can recommend AC Comfort!
Very competitive prices , excellent customer service ! We got our AC unit changed on Labor Day weekend without having to pay any extra holiday charges . The tech was efficient and friendly and had us a new system in 3-4 hours
The service is excellent an honest.
Rey with AC Comfort provides honest and dependable work. He has worked on the A/C as well as the heater and able to get both of them back to working quickly.
Ozzy was awesome. Very professional and very nice.Thanks Lynny Floyd 😊
Excellent service! You can trust this company. I live out of state and had work done on a rental property there in Katy. He sent me a email diagnostic with pictures and pictures of the repair. 👍
I had an issue on Sunday evening with AC drainage, I called AC comfort and they were there within an hour, Ray is an excellent technician and very knowledgeable, I got the problem fixed in no time, I highly recommend this company for any AC related problems!
Rey is super knowledgeable, takes the time to clearly explain the problem and offer solution options. Super friendly. A really good guy. I highly recommend AC Comfort!
Jose came by and solved my AC issue in an hour and fixed it up. Very professional and helpful. Also showed up on short notice on the weekend. Fair pricing.
Osiel Ulloa did a very good job while servicing my AC unit.He went out of his way to ensure that the unit was cleaned and washed.
Osiel fixed our AC and he showed me everything that I need to keep my AC running for a long time. Great guy! Would recommend!
Very professional. Does not try to up sale. Very honest and up front, prompt, affordable, patient, good company. Will definitely use them again.
Ac comfort has been a blessing thank you for servicing my business and home!
Rey was very professional and reliable. He spent the time to explain the failure on my system and the options I had.
Ray did a great job fixing my ac. He was knowledgeable and a toda madre. He replaced the motor and the ac is back to working condition. Thanks ac comfort.
The best experience with a AC company! 100% recommended . In time, friendly receptionist when I called, and Mr. Ugalde super friendly worker and did the job in no time. Fare price.
Osiel Garcia was very polite and very professional honest explains everything step by step I like that no surprises Thanks AC Comfort for having a great employee Job Well Done.
Jose Hernandez did a wonderful job explaining everything to me & getting me back online
Wanted to charge me $295 for a $25-30 capacitor, plus a $129 service charge. Egregious! I will never call them again!
Company was very responsive and prompt, Osiel was very professional, explained everything step by step, they way they keep records is great, super happy with the service.
Love our experience with AC comfort. Kind and honest service.
Grest customer service. The price was reasonable. Rey seemed very genuine and honest. I would definitely recommend this company.
Ray was amazing! Took the time to explain everything. Extremely happy with the service.
Horrible lady salesperson, beligerant obnoxious and really a shameless person I would NOT recommend them because of her. Few other people felt the same
Do not call this people on Sunday. They will.charge you $165 just to tell you whats wrong with youre unit. When other companies with the same rating are charging only $59.