Dario/Air Dynasty in Houston, TX did an excellent job in diagnosing my home heater during the Tune up visit. He explained everything, took photos and advised why the heater blower needed attention. After seeing the photo, 19 years of dust build up would warrant a cleaning to prevent issues and provided info on the status of the heater capacity as well. He was thorough and professional. I have already requested him as the tech to do the job. Great job Dario!
Dario from Air Dynasty came and conducted a very thorough inspection our AC/Heating system. He was very professional and provided excellent customer service. He gave a very detailed report of his findings and recommended a condenser cleaning. I would definitely recommend Air Dynasty for your AC/heating system needs.
Dario was great technician he immediately found that had a leak in my air handler. He did an area check on the whole unite. Highly recommended
Dario was a great technician he came and service the home and notice i had a dirty ac system and help me out tremendously. I appreciate his honesty and hard work. These guys are tremendous.
Air Dynasty’s “follow-up” telephone call certainly worked in their favor. Initially I was perturbed with Air Dynasty as it appeared the company was only focused on the “big ticket” item(s). Be that as it may, when Grayson called to inquire about my previous experience w/Air Dynasty I said I would never consider them. Grayson “cared” enough to attempt to make it right…..and he did. He sent a technician out (Randy) that eased my mind of all that I previously felt (not that anything was wrong with the 1st tech) and I will most DEFINITELY use Air Dynasty for any of my future a/c or heating needs. Thanks Guys❤️
Thanks for coming out to look at my a/c. Very punctual, thanks for explaining how to properly care for my unit. Will definitely request Dario for my next maintenance service. In Houston, TX
Dario was very helpful and professional servicing my AC unit. Punctual and professional, he identified the issues and suggested options for the corrections. Services provided were a drain flush, condenser cleaning, float switch intallation.I’ll always use Air Dynasty for all my hearing and cooling needs. If your in the Spring area of Houston consider giving them a try
Great and very detailed work. They are very up front and honest. Bill is our service person and he is the only one we allow to work on our home and other projects. Give them a call and ask for Bill he is now our family
Dario came to do inspection on my ac unit. He found out that we need unit and ducts cleaning. He explained it to me very well. Great service over all. Service was performed in Houston Tx.
Dario was my technician. He was extremely professional, patient, and knowledgeable. He found that the transformer failed and that the system was extremely dirty. 10/10 customer service. I will recommend to all my friends and colleagues. In tomball texas
I noticed a problem with my furnace that Air Dynasty installed. I called almost once a week for about 2 months, sent an email that was never responded to and I felt dismissed. That’s why I gave 4 stars. That being said, I tried one last time and Efrain answered the phone. Come to find out there was a problem with the paperwork. As I spoke with Efrain he was willing to look into it and found the issue. 3 hours later two techs showed up and addressed all my concerns. Throughout the process Efrain was in communication with me, and I knew exactly what to expect. Thank you Efrain for taking the time to listen, look into it, and resolve the issue. If I would have talked to Efrain from the beginning I would give 5 stars.
Daniel was our service technician. He was very thorough. He took pictures and showed me what was needing to be done. Thank you!
Dario did a great job during his inspection, he recommended to have the blower wheel cleaned in Houston, Texas. Also, recommended some other tips for cleaning the outside unit.
Dario did a great job at diagnosing the AC system. He found the system was not cooking because of a corroded circuit board. Leona, tx
Dario is the man. He came out and gave a quick quote, out in the Katy area.I have poor circulation in my home and he suggested that t was because hot air was getting trapped in the rooms, and the rooms with poor circulation were because the hvac system was getting too them last. He suggested adding some returns in along with other suggestions that would really make a difference. Definitely knows what hes doing
Daniel came to do the inspection for my HVAC system. He was waited for at least 30 minutes forme to show up in my house. He did manage the fastest and polite inspection which I was comfortable with. The company is really good here in Houston Texas… Thank you sir and I hope to have a good business deal with you pretty soon🙏🏼In additional: Mr. Robert who finalized the inspection with estimates price for everything whom really did it quick. He emphasized everything to me. Really a nice man. I believe his sincere approach with everything about their company dealing of my issue in the house therefore hopefully they’ll help me do all the air duct installation and everything. To Mr. Robert, thank you sir for being polite and fair approach of how it gonna work and the total sale price. I’ll look forward to business with you soon guys 🙏🏼
Excellent service! 10/10 customer service. The technician was dispatch within a hour to my home. Dario was professional, punctual, and courteous. His work is very detailed and clean. He diagnosed a failed capacitor on my 3 year old air conditioning system. He also added a drain pan float switch. And finally also chemical cleaned the system. I will recommend Air Dynasty to my friends and colleagues. In Crosby, Texas
Don’t ever use these guys. In 2022 I had these guys put in a new AC unit. In 2023 I had them come fix a condenser since it went out. Charged us 4 k to replace it even though we have a warranty. The other day, AC went out again. Had a guy come out and he told me that the motherboard was fried and was gonna be another 4k to replace it. Had another guy come out from another company and told me it was because the thermostat popped off from the wall. Simple fix. Had nothing to do with the motherboard. Biggest scammers. Take your business elsewhere.
Adan was excellent. Informative, friendly, quick and efficient. Dario also came out and did an excellent maintenance and clean on the condenser. Conroe texas!
Daniel came out to do my service maintenance inspection he was great honest knowledgeable here at my home in Houston Tx
We had Air Dynasty came out to offer a second opinion on our units (as the first company said our units require $3K+ repairs on different parts). As it turns out, our units do not require any repairs. Anthony the coordinator and Steven the technician are both honest and great, we completely enjoyed the experience with them.
Dario D. Was great at inspecting and giving me diagnosis, found that my motor was moving slowly and the blowing motor was extremely dirty. I live in the Houston area and would highly recommend this service.
Our technician was Adrian, in the DFW area. He was punctual and professional. He came out looked at the system and was knowledgeable. Gave us a competitive quote for a complete system and we are happy to have gone with them.The installation crew was awesome and fast. They kept us updated and explained everything, as well as cleaning up before they left.Overall, great service.
Technicians are great! Randy came and did a thorough inspection and communicated well. The team that did the install last year was fast and efficient. The sales and customer service team suck. They are often short, it is difficult to get people on the phone, they dont communicate among themselves, I always feel like they are being less than honest with me, and their admin skills leave much to be desired.
The service was great don’t get me wrong, and so was the person who was in charge of the crew. Interacting with his boss at the office was unfortunately less than pleasant. If they agree to a payment plan, they might just change their mind on you and inform you of a potential police report. As much money as we paid for a complete overhaul of our system, I would’ve appreciated a little better conversational professionalism. If you need practice with how to be mindful when speaking with people, then take some time to practice it.
The tech Dario that came to the house was informative and great. He was on time and he made sure i understood everything that he did and checked. He found that my primary drain line was clogged and helped find a solution. Would definitely recommend
I called Air Dynasty AC & Heating, LLC today to get some expert advice regarding Fresh Air Intake Systems. Bruce took my call and was very helpful and kind. Bruce answered all of my questions and provided expertise regarding the Fresh Air Intake System and possible solutions. Thank you very much Bruce! He did not have to give me his time and knowledge, but he did, and I am VERY grateful for that!
The technician Ken that came out was very Profession and he diagnosed the Problem quickly, Mr. Ken Customer Service was really knowledge of his work was Fantastic. We would like to also thank the Manger Effrain for working with us to solve the problem very quickly with HVAC Unit. I would have no problem in remaining the Company Air Dynasty A/C and Heating to my Family and Friends. Thank you Both you was a Blessing.
Daniel came out to do my ac maintenance check in Pasadena tx he did a great job friendly and very knowledgeable
UPDATE 12/23: The good news is that weve now successfully had our new system installed. The installers arrived at approx. 6pm on 12/21 and got right to work. They seemed like they knew what they were doing. We supplied them with a few items to help them out here and there (e.g., Shopvac because they only had a small hand vacuum; also a work light since they only had head lamps). Akim arrived and seems to be their technician who is local to the area, and he was very professional and personable. All in all, the install itself went as expected, and were happy with our new system so far.Overall, Id give the install 5 stars. I give the communication from the office 2 stars.My advice for Air Dynasty: please be more transparent. Let people know that the system is being picked up in Houston and will then have to be driven to Dallas. Be more realistic about when they will actually arrive. When you say our install is scheduled in the window from 12-4, we assume that it will start sometime during that window. When you text at 11am that the crew has picked up our system, we assume that theyll be 30 mins or an hour out. When you text at noon that theyll be there in 1.5 hours, were fine with that. When the next text says theyll be there between 3-4, thats still OK. But when you text after 4pm to say that theyre still 1.5 hours out, that is when we get upset and feel like weve been strung along.Still, the system seems to be working great and the team that installed it did a good job. Im very thankful for that.
Daniel came out to service my hvac system he was respectful funny knowledgeable here at my home in Webster Tx highly recommend air dynasty for the ac service
I had a heating system tune up today and Sterling came on by and evaluated that aspect, as well as the previous work that was done to make sure everything outside of the heating system was good. He was not part of the team that did work a few months back, but he still took the time to review the overall system. I appreciated his work!
Daniel came out and did a AC service repair it was great came to conroe texas and did everything great. And fix my thermostat.
Ken came to my home, evaluated my ac/heat needs and provided an excellent solution. He was professional, personal and respectful. I am very pleased with him and the service he provided.
Wish I would have known not to trust the google reviews. I’m not sure why this company has so many positive reviews on Google. Check out yelp, Facebook, and indeed very low reviews. Better Business Bureau gives them an F. Something is not right and this company misrepresenting theirselves.We have had the worst experience and never has the company tried to really rectify their mistakes. They just try to convince us to spend thousands more $$$$. We had our old air conditioning unit for 12 years and never ever had the same problems.Air Dynasty replaces our whole HVAC/air conditioning and heating about 1 1/2 years ago. Right after the new insulation we have major problems. We had water damage to the ceiling due to excess condensation, draining issues that effected our bathroom, days when our air just quit because of damper issues, and now our heater does not work as it overheats and shuts off. We are under “10 year” warranty but some how it covers very little and now we are being asked to pay almost $4000 in labor cost. BEWARE of this company. Every repair person that has come to fix the issues caused by the new system has tried to tell us that to get the problem fixed we needed to pay extra.
Dario was awesome! Our AC system stopped working and he came out to The Woodlands when he said he would and fixed everything! He was super professional. Highly recommend!
I have been dealing with this company for more than two weeks, the people they send dont know what they are doing. Likewise, they were sending different technicians every time who were not communicating with each other about what was happening in my house. The management is also very unreliable and even unprofessional. The office personnel forgets to put your call in mute while they are making fun of the customers. I had to deal with them because of American Home Shield. But trust me in this, If I had the chance to give them negative stars I would. Run as fast as you can if you come across this people. At the end I end up contracting anoter company who fixed my problem while they could not figure out.
Dario did a great job! Showed up ahead of schedule and did not leave until work was finished. For my ac repair he replaced the thermostat, added refrigerant, cleaned the condenser and evaporator. He arrived ealry around 3 and did not leave until after 9:30 pm once he got the go ahead to do the work. He was professional, kind, informative, and courteous. He came out to splendora tx
Dario performed an excellent inspection on our ac and heater systems. He was professional, detailed, and courteous. He found that the condensers were extremely clogged and need chemical cleanings. He also took the time to inspect the duct work and showed me how filthy they are. Thank Air Dynasty! In Pinehurst, Texas
Dario was very thorough with the inspection of the ac system. He found that it was low cooling. He offered great suggestions to address the issue. He also found that the air ducts need cleaning, they are full of microbial growth. Thank you air dynasty! In Cypress, Texas.
Mr. Abraham made a schedule visit he was very professional, knowledgeable, kind and patient and was open to me asking questions!!! I was very please with his service provided. I also received a follow-up call from Mr. Chandler on their finding and looking forward on hearing other service options & cost...the good thing about this free service visit ....I felt no pressure to do business with Air Dynasty!! This for me speak volumes! 💯 Job well done!!👏🏾 I will do business with them again!!!
Efrain was thorough with his evaluation of our AC unit and took the time to explain the condition of my unit + ways to resolve to maximize investment. Recommend working with him if you are located in Houston, Texas.
Dario was very helpful and I greatly appreciate his work. He was able to diagnose it quickly and do the quick repair. I am however upset that even though I purchased this system a year ago I had to pay $500 for a fuse which went out while I was not home for no reason. They tried to tell me that it was due to changing the thermostats which I explained I did after power was not being received by the thermostat. They also tried to sell me $4000 worth of maintenance work. Dario, however, was extremely helpful and I appreciate his work. I live in Katy.
First thing Im told before the technician ever looked at my AC system is youre most likely going to need a full new AC unit or for any repairs $2500. Just pricing alone I would advise anyone to go with another AC Company. Do yourself a favor, go to a real AC technician who doesnt have dollar signs in his eyes when he knocks on your door to service your AC unit.
Dario did a great job! Very knowledgeable and friendly. My fan wasnt turning and he diagnosed the problem quickly and the work was done the same day. The capacitor needed to be replaced, as well as some components in the handler. Location: New Caney, TX
Dario was amazing! Good clean service. Respectable, courteous, and fast to get started. He wore proper attire on his boots and used a drop cloth under the attic ladder to keep my carpet clean. He diagnosed a leak in my air conditioning system. He showed me ways to improve my system and I really appreciate him and the people in the office. 10 out of 10 customer service! Thank you!-on Houston, Texas
Daniel came out to service My hvac system here at my home in willis tx he was great knowledge and explain everything thank u air dynasty
Very helpful and friendly employees They came and installed the new unit the next morning. That was really appreciated in this heat. Awesome employees from Adrian and Anthony to the installers. OthersI can’t remember their names.but I was impressed with everyone I talked to.
Dario a technician from Air Dynasty came to my place in Bryan, TX and was able to find the problem, which was the compressor. He was professional and knowledgeable. He left without fixing the problem and hours later the Air dynasty called and asked for $4500 to replace the compressor given that they installed the entire unit (new) last year and its under their whats so called warranty of 10 years! Just be aware!
Randy was really great! His customer service was fantastic, very kind and very thoughtful, while also being extremely knowledgeable. He explained everything in depth about what was going on with our AC unit and why our house wasn’t cooling down. Without a doubt I will be using you all again. I highly recommend you all. 10/10
Dario came out to home to run an inspection on my air conditioner and did a fantastic job. He was excellent, polite, thorough, and very helpful showing pictures of all aspects of my ac system. I felt very good about the experience. He showed me that the system and ducts needed cleanings. Thank you Dario.-Magnolia, Texas
Ken from Air Dynasty came to our home and provided us with multiple solutions for our AC unit He was kind, professional, and honest.. We’re getting a full new system installed! Thank you Air Dynasty for sending Ken!
Dario helped me with my air conditioning system. He was a very nice guy. Friend worthy, and helpful. He found that the breaker tripped and found that the system needed cleanings. We live in Houston really close to 610.
Called Bruce about thermostat problem & tripped breaker. He walked me through steps to take to diagnose issue. Eventually thermostat was working , breaker functional & heat on. Job well done.
Dario did a great job! Found that the compressor had failed on our AC and also accumulated mold. He gave recommendations for replacements and cleaning for future maintenance. In Katy, TX.
Daniel came out to clean Ac system in Houston, Tx and he was EXCELLENT! He explained everything he did in great detail. We will definitely be using Air Dynasty again.
Daniel came out very quickly in Humble to our business to troubleshoot our a/c issues. He and his assistant were very friendly and accommodating. Can’t recommend them enough!
Daniel came out to do a AC repair and changed my thermostat and did a drain line flush. He was very knowledgeable, great personality and got the job done quickly at my home in Humble, TX.
Daniel cane out to check and service my hvac system he was great knowledgeable here at my home la Porte Tx thank u Air dynasty
Daniel came and checked my AC unit out in Houston TX and was the most pleasant and full of knowledge serviceman that I have had the pleasure of dealing with. I recommend him and this company to everyone!
Daniel came out and did a AC maintenance inspection. He was great and I loved his professionalism and his energy here at my home in Texas.
Randy came out to Willowbend and did an AC inspection and furnace inspection and were very happy with his work. Also, he has an excellent personality, very professional.
Dario provided an inspection of our A/C & furnace in Spring, TX. He was punctual, professional, knowledgeable, couteous, and considerate, with a pleasant personality. He recommended upgrades to our 50 year old ducts, insulation to make our system more efficient.
My tech Randy was awesome! He was very prompt getting to my home. Very little wait time. He diagnosed and fixed the problem in a matter of minutes. He was very courteous and answered every question I had. He’s what customer service is all about!
Daniel came out to do a tune up on my AC unit in Houston Tx, he was absolutely amazing.He explain everything and what he was looking for. I felt secure and confident in his work.Thank you.
Efrain was great! Did his job well. Excellent customer service. Answered any questions I had. He ensured all was well before he left.
Excellent customer service! AC Tech(Randy) was very professional and patience with me.Big shot out to management for there support and guidance.
Dario did a great job diagnosing several potential fixes in our AC system in our Tomball home. It was a good service call.
Dario did a great job. He explained what was going on with my air conditioning system in Conroe, Texas. I strongly recommend him to address AC problems.
Daniel came out to do a review/ check for my AC unit in Conroe and he was very professional. He educated me as he was going along with his observations and appreciated that a lot. Thank you Daniel!!
My technician today was Dario. He was was very punctual, knowledgeable, personable, profession and did a great job on explaining the issues and completing the repair on my air conditioning unit in Katy, Tx. Photos were provided before and after the repair/ service. Highly recommend him!
Dario was extremely helpful with explaining to me the issue with my A/C unit. He found a leak in the condenser and showed me photos of everything going on with my system and made recommendations for preventative maintenance. I would definitely recommend their service. He was able to come out the same day I called which was a huge plus, especially in this summer heat!
Excellent customer service and professionalism.Efrain and Alex are the best.Gave me a free hvac estimate in houston Texas thank you dynasty team we love you guys
Dario did an excellent job on my AC unit. Thanks to Dario I was hot but now I am cool. I highly recommend this you guy genius for all your AC needs in Houston Tx.
If anyone is looking for a great ac and heating company this is it! This company is reliable and dependable. They take pride in their work and dont leave until your problem is fixed. They respect your home and wear shoe covers when they come into your home.Thank you so much Darrell for sending out Pedro,he is a great person with a personality to much.Pedro you are the greatest!Thank you! As a matter of fact all the ladies in their office are so nice and helpful.Two thumbs up for great service!!! 👍👍
Daniel was a great guy; he caught how dirty my ducts were! i had no idea. now my family breathes better. He solved the puron need too! highly recommend.
This 5 star review is for the Air Dynasty AC/Heating technician Sterling, and not a review for the company Air Dynasty AC/Heating.We recently had our Fall inspection done on our AC/Heating system and Sterling the technician was very courteous & professional while he was inside our house which can be a bit hectic especially with 4 inside dogs ... 2 big dogs, and 2 little dogs, but Sterling was a trooper and did the inspection and only got jumped on once by my 110 lb Malamute BG.I HIGHLY recommend Sterling, if youre able to request your technician for whatever service you need done next.
Dario did an excellent job for us taking care of our air conditioning unit! We are in the Conroe area. Highly recommend.
Ken was our technician from Air Dynasty.. He was polite, knowledgeable, and honest about what’s needed for our system… I highly recommend Air Dynasty and Ken!!! Me and husband will be making our decision soon!
The young man sent to evaluate our issue was very thorough and explained what the issue was causing the heat for the down stairs. The control board was bad, the other issue was the furnace is a Lenox and it was not compatible with the Goodman AC equipment. If this told to me we could have purchased a Goodman furnace and hav one bill, now we have two bills which is not what we expected!! Now I have to spend 4000.00 to replace the furnace. As far as I’m concerned Air Dynasty should pay for the new furnace??!!!
Update - I am changing my review to 1 star but would go negative stars if I could. I was told today they would replace my compressor after being told since Friday they would fix it. The time frame they gave me came and went even though I was told the tech was on standby...I just needed to pay $1,800 in freon even though I have a contract for 10 years parts and labor with no freon exclusions (I still dont understand why I had to pay for freon). At 3pm I was told the tech was on his way he was just running late from another call. At 4pm I was told the part did not come in and it was being shipped even though earlier in the day they said they had picked up the part. Time to get professional help with this issue.Update - Mr. Bruce has helped locate the part, and I should have cool air today. Thanks!Air Dynasty did an amazing job installing my units in 2019. Fast forward to 2024 when the compressor goes out and Im now on day 5 of no answers as to when I will have ac again. What a waste all the money I paid for a warranty they do not honor.
Dario came out to my house. To diagnose my AC unit and ducting. He was very polite and was great at explaining to me about what needs to be fixed. And showed me every step he was taking to know he wasnt trying to scam me. I highly recommend him to come and do a diagnostic on your unitConroe TX area he works too
Excellent service from my technician Dario. He professional, on time, and courteous. The AC was not cooling and he worked diligently to find the issue. He found that the blower motor failed in the furnace. I have hired air dynasty in the past for service and for duct cleanings and I am always satisfied with their work. Jared from the office was also very helpful and I appreciate him getting me set up an a maintenance contract. In Conroe, Texas
Grayson was very helpful getting me financed on a new system.
The technician Dario was very helpful, considerate, and professional. He knew what he was doing and wasn’t even afraid of my big German Shepherd husky.
Dario came out and did a good job on diagnosing hard start failure in Conroe, TX. Great job.
Efraín came in to do a heating maintenance at my place in Spring TX; he provided an excellent service; highly recommend
Dario did a great job. Waiting to get a visit from a supervisor for a review. I don’t like upselling so we will see how this goes.
Dario and sterling came out the same day we called and fixed our broken air conditioning system in spring tx. We appreciate the prompt service. Will call again.
Dario did a great job diagnosis my air conditioning system. I was please with how informative he was! He showed things about my air conditioner that no other company or technician ever showed me before. He found that my systems capacitor went out he also showed me how my system is over amping and I’m ready to replace this old unit. He also addressed the situation with my master bedroom getting hot. He showed me damage ducts and showed me that the way the duct system was designed is not efficient. In Alief, Texas
Dario did a great job at inspecting the ac and heat system. He found that the system and ducts need cleanings. He also found that my article insulation was very low and outdated. In Houston, Texas.
They were at my house a few years ago or so via a home protection contract. The guy was obviously sales versus tech and didnt do anything other than take pictures and recommend complete replacement. It was simply a dead capacitor on the unit. Now they will not stop calling me trying to schedule checkups. I have lost track of how many times I have asked for them to stop and that I was not happy with their service and the calls persist.
Dario diagnosed our AC system and did a clean on our evaporator coil that was extremely dirty. He did a great and thorough job in Cypress, Tx.
Daniel came out and did an ac maintenance check. Did a great job.
Miguel was working on AC tune up for my house. Everything went great and he is very professional and nice!And Randy came for a free inspection about one year later. Showed me some photos of the actual condition and provided some recommendation. No push, everything is nice and professional.
Dario came out to check the AC because our thermostat did not seem to be functioning properly. He provided a thorough walk-through/diagnostic and found that our circuit board on the furnace was the issue. Thank you so much for helping us get to the next step of our repair process.
Daniel came in the morning as agreed over the phone the day before. I asked him to find the problem that made my AC stop working, but I also asked to check for the entire system as I knew the system was not new. He was polite and knowledgeable. Before he left, he explained to me that someone from the company would call me shortly after reviewing his report to discuss the options. During the call I was told that the other parts of the system will probably have still a few years left but advised me to replace the condenser because the motor was dead (no surprise here, the condenser was 18 years old). I appreciated his honesty as he didnt pressure to change the entire system. I had urgency in having the work done asap because I work from home and my house was 94 degrees. He told me that he would have the technicians coming in 2 hours. The technicians, Jose and Manuel, came within the time promised. Upon their arrival, they realized that the front and back doors of my townhome were not wide enough to pass the condenser through to be installed in the backyard. Jose and Manuel, then, had the idea of transporting the condenser over my neighbors fence and then over my fence to get to the installation spot in my backyard. Then, they called two other technicians from the company to help transporting out the older condenser and transporting in the new one as the lift of the condensers were quite heavy for two people. It took about an hour for the other two technicians to get to my place. Once they did, the transport and the work went smooth and they were all respectful and courteous. I appreciate the hard work of these professionals and the overall experience with this company.
Daniel came out examined my heating unit in my home here in Houston . He was very knowledgeable and funny as well . He repaired the problem and used his expertise to get the job done right the first time .
Adan was awesome. He was able to put up with me and all my crazy energy. He fully informed me of his inspection and then got me in contact with his office immediately after I clearly explained the I knew the unit would need to be replaced just need to know the price.Chandler was great too. He made sure I understood what Adan was telling me and then went into more details with me. Once I got down to explaining my home warranty and costs he got me over to his GM so we could ensure I was being taken care of properly.AWESOME WORK EVERYONE THANK YOU SOME MUCH LOOK FORWARD TO SCHEDULING THE REPLACEMENT
Dario did a very good job diagnosing the air conditioner of my condo. He was on time and professional. He showed me that the compressor has gone bad. I’m going with the option of replacing the unit since it’s 22 years old and hasn’t had cleanings before. In Houston Texas
I have a bad experience from this company! They came and inspected my old unit to exchange new unit but didn’t tell me I need to change old drain line until things happened I ended up have to call them couple times out to redo my HVAC and cost me more afterward
Dario did a great job at explaining the failures of the air conditioning system. He broke it down in ways that I can understand. He found that the compressor and capacitor failed in the condenser. In Houston texas
Dario came out for an air condition service in Cypress, TX. He was fantastic and very helpful as well professional. He recommended a cleaning as well as installing a hard start kit on the AC system.
Dario come out was very professional. Told me everything that was wrong with my ac unit. He found that the wires to the condenser are corroded from the compresser. They came to Porter, Texas to try and get it fixed. Will be back out tomorrow to discuss more opinions with me.
Dario came out to Splendora,t to diagnose my air conditioning system. I am very pleased with his work. He is professional, courteous, and knowledgeable. He diagnosed a bad compressor. He also took his time to inspect the full ac system. He showed me pictures of the failures and of what needs to be improved. He opened the system and showed me how bad it needed cleanings. I was also pleased with the staff in the office. Grayson has been very helpful. He was polite and great at communicating with me. Thank you AirDynasty
The install manager, Rolando came out today to check and make sure that everything is running the way it should be for me to be comfortable for air and heat! I really like this company and will recommend them to my friends and family!Daniel came out today to check my Heating system and he was punctual and very professional. He performed services upon arrival and I was able to get back to my duties. Im in Spring tx I highly recommend Air Dynasty.
I feel like I made a good choice Anthony was patient and helpful which is a blessing.. and thats important to single widows who need to feel secure in todays world.
Great friendly service. Adrien guided us thru the process, inspected our home on what unit we needed and had unit installed the next day. Installers was prompt and took less than half a day to install. Good people. I recommend calling them for a/c installation and cooling.
Dario did a great job. When you call them ask for Dario to come check out your HAVC System
Daniel came out to do an ac service on my unit and was quick and straight to the point, no short cuts and beating around the bush, friendly and treated like a customer should and I’m located here in Houston Tx
Alex and Efrain Villatiro were excellent . Trouble shoot recent upstairs AC installation for functionality ——-in Spring Tx
Another great visit from Air Dynasty. Efrain was both punctual and professional. Explained everything in plain terms and made me feel that he really cared about getting me updated and fixed up.Extremely professional and knowledgeable. No hard selling or price gauging. Wore protective footwear and was very flexible with my time. Great job!
Randy came out and did an AC inspection and was very professional, kind and knowledgeable. He did a great job and explained everything to me throughly and answered my questions.Here in Houston Tx
Dario, worked on my a/c and heating systems in the loft and inspected the heater and coils, evaporators and recommended some items for cleaning including ductwork. Montgomery TX.
Dario did a amazing job at inspecting the ac system. He is very informative, professional,and clean. Im very impressed by the company. Excellent information and options. I will definitely recommend to all my friends and colleagues. 10/10 customer service and very honest with the work. They are the best in Conroe Texas!!
Dario was very professional and diagnosed the air conditioning system with ease. He found a low voltage wire was disconnected. He gave me options on optimizing the performance of my system. The company was quick to respond and to dispatch the technician.- Conroe, TX.
This company is very shady. They were sent by my home warranty company to fix my leaky AC. No communication from them on when they would be out for about 3 to 4 day until I followed up called. When the tech came, my husband was home he said it was fixed, but he found some a coil that needed cleaning, I asked how, as we just had it serviced. He said because of the leak. It would be $600. to clean the whole system and $200 for the 1 coil. I told him to do the coil and paid over the phone. Mind you, they should have advised the warranty company 1st & as I was out, I didnt think about it. I just paid. Only to later find out they never notified the warranty company and charged me which they were not supposed to. Only to not show up to clean the coil I paid for with my Ac still leaking. When they were called to ask when they would be there, they said that the order was canceled because Frank Delgado said that the cost was not profitable to do the job for $200. As a job like that is $1198. So why did you advise you could do it for $200. And now they will not honor it. If I could offer negative stars I would.Replying back, the scope of work did not change from the time your tech reviewed it from the time of your 1st quote to the time of the 2nd quote, so do not lie. Your employee blatantly said his boss Frank Delgado said that was not enough for the work as it was a 2 man job. When your employee called to advise of the issue and offer the quote 2 days before he said it also was a 2 man job and the cost was $200.Do worry, my next step is BBB for your shady practices July 6th rebuttal.
They are quite knowledgeable and work hard to get the best financing at a cost that is extremely lower than other companies! Josh is extremely personable and keeps in touch with the customer to make sure they are completely satisfied with the service. Ken is a wonderful soft-spoken man and is not pushy at all! These two personalities are highly recommended. I will always use Air Dynasty, not only for a new system, but also any further repairs or maintenance!
Peter took his time explaining everything thoroughly and checked the ac system, very professional and happy with service
Daniel came to my home here in Pearland to to do a super maintenance check for my hvac system he was excellent person good communication and honest explain ever Clearly thank you
Honest and Reliable HVAC ServiceI recently had the pleasure of working with Dario and the team at Air Dynasty AC & Heating LLC. As a homeowner in Spring, TX, I needed a thorough diagnostic assessment of my air conditioning system. Here’s why I highly recommend their services:Expert Technicians: Air Dynasty’s technicians are knowledgeable and skilled. They took the time to explain the diagnostic process, ensuring I understood every step.Comprehensive Diagnostics: Dario and his team left no stone unturned. They meticulously examined my AC system, identifying issues that others had missed. Their attention to detail impressed me.Transparent Communication: Dario provided clear explanations of the problems and potential solutions.
Daniel did a fantastic job with my AC inspection. Extremely friendly and knowledgeable.
Dario was excellent when he came out to service our a/c unit. He found that drain was clogged and system needed cleaning. Spring, TX.Very impressed with the phone service received on 12/27/22. Ladies were professional, informative, and concerned with getting us service, asap, with the temps being in the 40s. Technician, Jacob Settle, was excellent, professional, explained what he was doing, and kept us abreast of each step in the process of his service.Daniel was very skilled and completed the maintenance review in a good amount of time.
Great service, very fast and professional.Dairo found the capacitor failed on the ac in Houston tx.
Sterling was Very Professional and knowledgeable in explaining what he was doing and what follow up I needed. Customer service oriented
The tech Dario was extremely professional, friendly & knowledgeable. To top it off he was very concerned and took pride in assessing the HVAC system. He cleaned my system and adding a hard start kit with it . Thank you Air Dynasty for servicing my house in Houston Tx
Dario did a good job of explaining everything he was doing and was very friendly! He is a good AC man! This is in Cleveland, Texas!
Dario came to perform a routine maintenance check and did an amazing job! He was professional, courteous, and knowledgeable. He answered all my air conditioning questions. And he found that my AC system needed a full cleaning. And yes he will clean my AC system. Thank you for coming out to Montgomery tx!
Very helpful and professional, found the problem fast and was straightforward with what I needed done.. no time wasted trying to make it look like a bigger problem than what it was.
Dario did a great job at inspecting the air conditioning system. He chemical cleaned the condenser. In Magnolia Texas
Air Dynasty AC and Heating was a pleasure to work with. The customer service is awesome!! Josh and Curtis are courteous, honest, respectful, and very professional. Dario the technician was, very polite and the problem was diagnosed and fixed in a very short period of time. I highly recommend Air Dynasty AC and Heating for all your heating and cooling needs..
Dario did a great job of diagnosing the AC system. He found that the system needed a head start kit to help the compressor on a loud start up. In Houston tx
Randy came out today and he was AWESOME easy to talk to, friendly, and makes the whole process look easy. Randy was the best.
They are a scam, small company. Doesnt honor any warranty, they seem too good to be true with there low low price, they do cheap not Quality. Ive spent already too much money, when I should of gone for with the furst company, yes they cist a bit more but the work was done the right way
Our technician Dario. Inspected our AC unit upstairs that isnt working. Found the problems and shared with us in detail. He was very nice and professional. What he found are important issues to keep our house cool. I would recommend Dario anytime
Great Service All Around !! Miguel was able to diagnose the problem right away and gave us a thorough explanation of our system on why it wasn’t cooling the house.After that, Frank sat down with us and discussed the pros and cons for a new system or repairing the existing.For us, it was an obvious decision to get a new system since the one we had was more than 25 years old.We close the deal with Frank around 2pm and THE SAME DAY AT 5PM a 2 man crew showed up to install our new system.They only took about 3 hours to complete the whole install for a 4 Ton unit !!We just bought this house so this was an unexpected expense for us but thanks to a financing company they affiliate with, I was able to get 12 months NO interest to pay for the unit.I recommend anyone to use this company for their HVAC needs, you won’t regret it !!
Dario was our technician. He was awesome. Very thorough in the inspection of the ac system. He found that system and ducts need cleaning. And he replaced the capacitor. In Conroe, TX.
After 3 attempts with another air conditioner who only wanted $$. I told my home insurance company to switch with another company. I cannot praise on how well this company handles customer service. Michael (the rep) checked all 3 AC units outside, vents and attic to ensure what level of conditions each AC unit has left. Michael was extremely helpful explaining every detail and answered all my questions. Thank you for having him on your team!
Horrible experience and a waste of time. The person they sent out was a salesperson and not a technician. He (Ken) was old and too clean to diagnose a broken AC system. He came out for a social visit. I had to keep telling him I was working. He (Ken) broke the attic ladder and now the ladder that was working perfectly fine when he came will not go back into the attic. I called their office and spoke to Gerard and instead of trying to resolve the issue with the ladder he kept trying to sell me their services. He said he spoke with his person (Ken) that was a reputable employee and he said he didnt do it. Do not use these folks. I cant stress that enough. They are interested in sales and not quality customer service. The right thing to do would have been for them to send someone out to fix the ladder. But no, Ken said he didnt do it and his word is gold. All I know is that it was working fine before Ken came out and now its broke. Even after telling Gerard I wouldn’t use them because that wasn’t the issue I called him on, he kept trying to sell me their service. Why would I use them? Youve already cost me money, because now I have to pay someone to repair a ladder that your salesperson (who shouldnt have come out) broke. Theyre also way overpriced in their services. Their quote was bigger than everyone else I called out. Dont use them.
Yes, Dario was very observant, friendly, efficient, checked everything very thoroughly and explained in details when I had questions about my unit. He is definitely one of the better techs that I have had come out. He found a leak in the copper tubing, capacitor needed to be replaced, inside and outside unit needs cleaning.
Dario was cheerful, thorough and explained everything he found on the AC system. He even put in a new filter for me! He was polite and a joy to have working for us! In Waller, Tx. A satisfied customer.
Daniel came out to my home in Houston Texas for an inspection of my condenser and A/c unit. Very knowledgeable man who knew exactly how to diagnose the issue. Quick and efficient. Highly recommend.
Oh my goodness the service was excellent, timely responses and unbelievably good in this day and time. The young man, HVAC technician, Abraham G, came to my home two times in 3 days to ensure my air and heat were working after a real estate inspector triggered breakers and claimed system not working. Abraham is a model employee and Air Dynasty is so lucky to have him representing the company he additionally was super patient with all my questions and kindly shared his knowledge about my system as I asked questions.
Dario inspected the AC inspection and explained everything in detail. Very satisfied with his services. I recommend this Tech!
Randy Stuart came out and had us fixed up super quick. Diagnosed the problem efficiently and came up with a solution without a problem. Thanks Randy!
Dario was efficient and friendly. He helped us understand what he was doing and why. A very positive experience. He found a problem with ac system draining and gave us two excellent solutions. Spring, Tx
Dario was very helpful and good at his job. The AC system drains were stoped up and ceiling dripping. In Porter Texas.
Daniel came out to change out my air filter and service outside unit here in Spring, Tx. His customer service was excellent and his attitude was friendly.
Daniel came to do an HVAC maintenance inspection he did a wonderful job and he was able to explain everything I needed at my home in Conroe tx thank sir dynasty
This is the second time me using Air Dynasty.As always, great service! Dario did a great job diagnosing the issues and fixed the problem professionally, in a timely manner, and on a Sunday. I can sleep easy tonight! Thank you!09/06/2024Third time using Air Dynasty. It was just for a service inspection.Daniel was very nice and was very clear that all I needed was some cleaning and changing of the air filter.Another great job. Thank you.
Dario, came out and diagnosed a leak in the AC System. He did a great job, Spent a lot of time searching for the leak and found it. Very thorough and professionalIn Houston texas.
Dario did a great job diagnosing our air conditioning system. He found electrical problems in the air handler. He also found that the system needs cleanings. Im very impressed by the professionalism and knowledge that he possesses. Thank you! In Dayton,TX
Bill was excellent explained everything to me before everything was done and was a huge help!
Daniel came to my home here in league city Tx to do an ac super tune up on my hvac system he was great knowlegable and friendly thank u
Dario came to service my AC unit. I had my 6 month appointment in March and didn’t realize trust what he was saying. Nevertheless, I called again and Dario explained everything to me prior to sending the office what he found. He cleaned my system, replaced capacitor, and place a hard start key. Once he was done he explained everything that he did, showed me before and after pictures and answered all my questions. I feel great about decision and will request him for my 6th months inspection. The system is now ready for the Houston heat.
Dario was the technician that came out to diagnose my AC unit. It hadn’t been working for a week. He was very professional & nice. He explained to me all he was going and how much time it should take.When I called that afternoon after receiving bad news from an electrician with my home warranty (AHS-crap) I explained the issue and since my AC unit was installed by them I was hoping the 10 yr warranty would cover the issue, but I was told they could have someone come the next day but we were at our wits end being 🥵! Our dog was following us around the house whimpering & even my snake was suffering, trying hiding under his water bowl to stay cool. Once I explained the length of time we were without AC they were able to have Dairo come out about 2 hrs later.Although, a bit skeptic if the components of the furnace where actually fried I went ahead and just replaced it because I knew my home warranty would likely pull the same stunt as everyone just wants to purchase a replacement instead of actually fixing the problem.. our capitalist society….Anyway, Dario was excellent.The installation process…. Not too pleased but…. We have air now.
Dario work on my AC gabe me a diagnostic on drain lines clogged and AC system needing maintenance. All pics and verbage were explained in a common vernacular I could understand. Dario did a great job explaining everything and look forward to working with him. Kingwood TX
Dario was awesome! He came inspected the ac unit and told me exactly what was wrong with my unit. He unclogged the drain line and was very timely. #Spring, TX
I requested a technician to tell me what’s going on, I’ve been trapped without cool air for 5 days. This company sends me a sales guy by the name of Alex acting like a giant douche with his iPad. My house is not distributing cool air properly because the vents needed to be opened, instead of showing me that he tells me I need a full system when I just replaced it 10 years ago. Then almost walks into my brand new flat screen TV. Him and the guy that I originally spoke to Josh need to be fired immediately for strong arm tactics because I called this company looking at the good reviews. Now I find all these bad reviews only after I had a bad experience.
Daniel cane out to my home here in montgomery TX to do a hvac super maintenance check he was knowledgeable fast and respectful well recommended thank you
Dario did great job of inspecting my ac system. He was professional, clean, polite. He found that the drain was clogged and that the ac needed cleanings. In Houston,Texas
Sterling was the techician for our A/C system today. My overall impression of him was, Oustanding. He explained our diagnosis in an easy to understand manner and showed himself to be thorough and professional throughout. Well done!
Dario came by to assess our air conditioning unit after the recent storm forced it to fail. He was very professional, informative and willing to do whatever was need to resolve our issues. Thank you Dario and the Air Dynasty team!
Dario did a wonderful job with our air conditioning here in Conroe, Tx! He was professional and courteous.
Very satisfactory with the technician Dario. Very polite and professional. He said the drain line was clogged on the ac system. Thank you. In Houston, Texas
Edgar did a great job he was very polite and knowledgeable. Great service! I called in the morning, and we had a tech out that sameday. Will definitely recommend it!
If youre looking for an awesome air conditioning and heating tune up and pre-maintaince check in Cypress, TX., Randy, with Air Dynasty AC & Heating, is your man for the job!!! He checked all of our system with an hour, and all equipment checked out good. He recommended that we have our air ducts cleaned, which we will be scheduling that service very soon in the near future. Thank you Randy for the professional service!!!
Dario did a good job diagnosing AC system. Found that a rodent had chewed through a low voltage wire for the outside unit. In The Woodlands, Texas.
Robert one of the most greater players of the company vs the office teams pleasant moods very enjoyable to work with understanding’s will keep in touch
Air Dynasty came to my home to do a routine service visit. My technician -- Addison, was very professional and knowledgeable, and did a thorough job. I was unaware of how dirty my two units were but Addison took some very useful photos and documentation during his inspection. He was able to properly diagnose what all was going on with them and clearly explain how things could be rectified. I was very pleased with the service he provided. I will be utilizing their services again.
Dario came out to my Magnolia Texas to do a routine check and provided us with an excellent service. He was very informative and professional and answered all our questions! Would defiantly recommend and do business again!
Dario,Did an amazing job of Cleaning our Air Conditioning unit here in Magnolia TX. He was very professional and left all the areas he worked in clean! We would definitely recommend him!
Randy the tech conducted the inspection. He communicated what he was doing and then advised what needed to be done AND WHY IT NEEDED TO BE DONE. That doesn’t always happen and I appreciate him taking the time. Great job!
Beware!! SCAM. They push the review system hard to get this overall rating which is misleading but check Better Business Bureau, F.I bought a whole new system and 18 mos later it’s failing and they want $5k to 10k more to fix it. The excuse was sometimes things just break and their warranty only covers almost 25% of the repair costs. SCAM.Find another vendor and save yourself the trouble, time, and $.
Our technician Randy called to let us know he was on his way. He arrived on time. Inspected our Ac unit, checked the attic and everything. Was very professional and took time to explain everything throughly. I was truly impressed by his patience with answering all my questions. I would like to thank Air Dynasty for sending such a remarkable, experienced technician.
Great company, Robert Soliz is fantastic. The team that installed our new AC was great. I would recommend them to anyone needing help.
Darío came to our home to do an air conditioning inspection and did an amazing job. He was extremely professional and explained everything he was going to do, and answered all our questions. Thank you Dario for being so patient and informative
Randy not only did the service, he replaced a part that was not working correctly. He taught me what to do to keep a clean unit. He also showed me how to keep drain line clean.I will ask for him to do my service going forward.Thank you RandyYou are true asset to air dynasty.
Bill came out again and as always provides great customer service.
Adan , the technician was very friendly and did a thorough job. Very efficient would love to do business with you guys and your company again I would really recommend him as a positive employee and an asset to your company. Respectfully, Jeremy Lloyd.
Dario was the great with inspecting and assessing my issues with my ac. He found multiple issues with my unit and recommended remedies.Great manners.I highly recommend.Pasadena Tx.
Great service from dario. Specific diagnostic was founding the blower fail. Houston tx .
I did a great choice on getting a new AC system with Air Dynasty . We closed the deal on Wednesday afternoon and they did the same day install . I had a minor problem today and I called the office to get someone to come out . They are quick like a lighting to send me Mr Abraham to come check out the issue . Abraham fixed my thermostat in couple of seconds. Thank you AIR DYMASTY for giving me a EXCELLENT service in Houston TX
I had my AC until replaced back in 2021 thru Air Dynasty because the unit that was built with house was fifteen+ years old and was having issues with it. On today 01/25/24 they came out for a routine maintenance service and all is good. My technician Mr.Terrell did a outstanding job, he was very knowledgeable and informative with what he was doing and explained to us about the unit and its capacity. Thanks Air Dynasty for a service well done.
My technician explain what was going on and took care of the problem perfect. Within 20 minutes my house is getting cool. Randy is excellent. I appreciate it thank you for your service.
Dario helped explain the issues that I was having with my air conditioning system. He performed a detailed inspection and showed me pictures of the HVAC system that helped me understand how to move forward with the repair or replacement of the ac system. Spring Branch West area
Abraham has been my favorite tech he has serviced my AC unit for the past 2 years . Hes very honest, Knowledgeable he always got my Ac running within a hour . Thank you Air dynasty for replacing my capacitor also sending out Abraham to my house in Cypress TX
I recently had a excellent experience with Randy from Air Dynasty. He was professional, thorough, and friendly throughout the inspection of my AC unit. Randy clearly explained the work he was doing. I highly recommend Air Dynasty needing a reliable AC service.
Daniel came to my home to do an HVAC maintenance inspection for my ac system he was fast good and knowledgeable here at my home Cypress TX thank u Air dynasty
Dario came out explaining exactly what was wrong with our unit, and they didnt even charge a fee for the inspection. I will update my review after the field supervisor comes and gives us our estimate and the work that needs to be done. Location in Houston, TX.
Daniel came out to do an air conditioning maintenance check for my ac system he was great and knowledgeable here at my home in Humble tx
Abraham was very helpful with checking on my a/c units air flow numbers due to a home inspection concern and getting an appointment same day was awesome! I hope his report and professional opinion will help in my home sale.I’ve used Air Dynasty many times and recommend the company for your A/C repairs and services!
Dont do any in-house financing with them!! I almost had a lien put on my house because of a issue with my debit card on file (it had expired) & they never reached out to me by telephone or e-mail. Luckily I had a service issue before this happened & that is when I discovered the issue of missed payments that required I settle up before service could be provided which I happily. I was treated very disrespectfully by a male employee who I will not name. He did not even want to help me figure out the underlying problem (expired debit card). I figured out the problem on my own, called in & this was confirmed & corrected with a different female employee. What still bothers me is not his disrespectful behavior which was witnessed as I had him on speaker but the fact that he also said the owner and he were waiting for me to miss 1 more payment and were going to put a lien on your home. There was never any effort made with me prior to this to alert me there was a problem so this must be their usual way of business. As a senior citizen & as a human being deserving of respect, I was shocked at this behavior as was my husband.
Kevin was extremely nice and professional. He gave me two recommendations to extend the life and function of our unit. I was not prepared to do those on today and he did not try to push the recommendations on me. I will definitely complete the recommendations in the near future.
Abraham arrived on time and was very friendly. He got straight to work - and after a little bit - our AC was up and running again. But he didn’t stop there. He checked all the vents with a laser thermometer. He recommended that we get a cleaning for the attic unit and ac compressor outside. He thoroughly explained to me what the issues were, how to address them. While he was in the attic, he noticed how bad our insulation was and he suggested we invest in having that done soon as well. Abraham represented Air Dynasty well. I’m glad he’s our technician.
These guys are great.I called and got same day service in 100F heat with DanielHe quickly fixed my thermostat
Air Dynasty is a class act. Grayson and Dario have been very helpful and informative. We had work done by them in the past and working with them now. We are located in The Woodlands and these guys were out here in less than 24 hours to help us. Call Grayson and Dario, I am sure you will get the same service as I have, every time you call them!
Air Dynasty AC and Heat installed ny system 6 years ago and has maintenanced it since. Ive always had great service and knowledgeable technicians. Today, Keisha went above and beyond with customer service. She was knowledgeable and efficient. I wasnt left with any questions or concerns because she answered before I needed to ask. Thank you for another great maintenance check Keisha and Air Dynasty!
Dario came to my home in Spring to do maintenance check. He was very polite and very helpful and knowledgeable he had both systems working. I trust his work . Im glad he was the one that came from Air Dynasty.