ComfortFlow Heating & Air Conditioning

Our furnace stopped working, so I contacted ComfortFlow Heating & Air Conditioning. They quickly adjusted their schedule to send someone over right away. Jay arrived to inspect the furnace and discovered that the heat exchanger had issues. We chose to go for a new furnace instead of repairing it. Jay helped us find a great deal on a new unit, and the installation was scheduled for the very next day. Scott came out in the morning to handle the complete installation and also repaired and replaced some other parts of the heating system that needed attention. He was punctual, incredibly knowledgeable, and a pleasure to work with, leaving everything tidy afterward. He even brought his dog along, and she was a wonderful addition to the experience. I highly recommend ComfortFlow Heating & Air Conditioning, Jay, and Scott. They are truly a top-notch operation!

I had an issue with my AC unit leaking water, which was dripping through my ceiling onto the first floor. The first technician I called took a quick glance and claimed it was just a clog and that my pump needed replacing for an outrageous price. I decided to send him away and later found Levi online. He came by the next morning. Levi took his time to thoroughly assess the problem and did a fantastic job explaining everything in detail. He also offered preventative solutions to help avoid any future water damage. Fortunately, my pump was actually working perfectly. He installed several sensors, and one required a follow-up visit a week later once the area dried out. Levi spent hours analyzing, explaining, and fixing our issue, all for a very fair price. He is friendly, knowledgeable, and reasonable. I’m really glad I chose to go with Levi instead of the first technician. I would definitely recommend him for any AC repair needs.

The team installed a complete geothermal heating system in a skilled, timely, and professional manner. This included removing an old, inefficient boiler and updating the house with new ducts and vents. Communication was great throughout the project, with Eduardo keeping us informed about the overall plan and details. He was adaptable and answered all our questions thoroughly, often stopping by to check on the progress and provide his valuable insights. The office staff quickly provided any links or helpful information we needed. The crews worked quietly and respectfully in our home, demonstrating the resourcefulness required to tackle challenges that came with installing a new system in an older house. Inspectors praised the high quality of the work completed. The entire project wrapped up within the estimated timeframe, allowing us to enjoy our new system as winter approached and take advantage of rebates and tax credits. Even during the coldest days after installation, we received follow-up support to ensure our system was operating perfectly. We highly recommend the geothermal heating system and the service team.

We had our heater system installed by ComfortFlow Heating & Air Conditioning when we built our new home in Houston. About two years later, we noticed the heater wasnt maintaining the temperature we set on the thermostat. Despite our labor/refrigerant warranty having expired, our parts warranty was still active. We reached out to them and on the same day, their technician, Todd, came to check out the issue. Todd pointed out a minor freon leak that could have been present since the installation. They kindly refilled the freon free of charge to tide us over until our scheduled Monday appointment for the core replacement. The following day, Jay, the office supervisor, called to arrange the specifics of our upcoming appointment. He informed us that they decided to cover the entire repair under warranty, given the unusual circumstances. Both Todd and Jay were incredibly supportive, turning a negative situation into a positive one. Their level of customer service was impressive; they genuinely cared about our predicament. Their customer-centric approach is hard to come by these days, hence my decision to write this review. I would definitely give them a perfect score of 10/10 and highly recommend their heater repair services!

I have been a client of ComfortFlow Heating & Air Conditioning for roughly 5 years, and all my interactions with their team have been nothing short of friendly and professional. I have sought their services for emergency situations, routine maintenance, air duct cleaning and sealing, and notably, furnace repair. The technicians they send, including Pedro, Jay, and Bryan, have consistently demonstrated top-tier expertise, friendliness, and professionalism. Their work is of unimpeachable quality. They communicate with you respectfully, treating you as an individual rather than talking down to you. The last team, Pedro and Jay, who handled my furnace and humidifier replacement, did such an outstanding job. Ive never experienced such a quality installation in my years as a homeowner. I wouldnt hesitate to recommend ComfortFlow Heating & Air Conditioning for your furnace repair needs.

When I arrived at my cabin in Houston this weekend, I discovered my outdoor furnace was not working, leaving me without heat. I managed to get by that night, but by Saturday evening, I decided it was time to contact ComfortFlow Heating & Air Conditioning. I left a message expecting a response by Monday at the earliest. To my surprise, Bryan called me back within just a couple of minutes. Even more impressive, Bryan was at my cabin within half an hour. He immediately started diagnosing the problem with my furnace. Bryan had to replace a few relays, but within 45 minutes, my furnace was up and running again. He also discovered an issue with my emergency heat, which hadnt been functioning for over a year, and promptly fixed it. The cost of the repair was very reasonable. Within just an hour, I had a working furnace, and my cabin was comfortably warm again. Bryans professionalism and efficiency far exceeded my expectations. He was kind, explained everything thoroughly, and was extremely professional. I couldnt be happier with the service and highly recommend Bryan and his team for any furnace repair needs.

Working with this business was a breath of fresh air - theyre incredibly trustworthy and they never push for unnecessary services. I want to commend the technician, Levi, for his outstanding work. He arrived punctually, wore protective booties over his shoes to keep my house clean, and asked me a series of questions to better understand my heating issues. Afterwards, Levi proceeded to check my air filters, connect meters to multiple vents in my home, and attach a meter to my thermostat. He didnt overlook any potential problem areas, even inspecting the fan unit above my entry door, the circuit breakers, and the compressor unit situated on the roof. My heater is still functioning at present, but I know its only a matter of time before Ill need a new compressor. When that time comes, Ill definitely choose this company again. Their professionalism and attention to detail are second to none.

I had a complex furnace system installed recently. The team was very professional, paying close attention to details and keeping everything clean. The workmanship was excellent, and their knowledge was impressive. The heating side of the system worked perfectly. However, when summer came, I noticed some cooling issues. ComfortFlow Heating & Air Conditioning did their best to address the problem, and even though it took a few visits over a couple of months, they eventually got everything working correctly. I have no complaints about this company and would highly recommend them. They truly followed up on the issue until it was resolved, which is a big deal for me.

We had a meeting with the boss at our home. He took a good look at the size of our home, the rooms, and the existing setup we had. He made an effort to understand us and shared a little about himself before discussing various heating systems. The whole interaction was pressure-free and very laid-back. He also assisted us in securing financing at an excellent rate. The team that removed and installed our new heater and air conditioner were courteous and professional. They were at ease with our dogs and children. Levi in the office took care of all the rebate and warranty paperwork, we just had to sign in a few spots and send some stuff in. Scott returned today to prepare our AC for the summer and vowed to bring goodies for the dogs on his next visit. This was our first experience purchasing a heater and an air conditioning unit, and they made the process super simple and stress-free! Were delighted we made that call to the heater repair service!

I cant help but express my gratitude to ComfortFlow Heating & Air Conditioning, particularly to Bryan, whos been with us through every step of the process to ensure our home is properly heated. Bryan put in a lot of effort for us, which was an unexpected surprise when we bought this house. hes explained everything from start to finish and with all the comprehensive work hes done, there hasnt been a single glitch. hes always punctual, incredibly efficient, and displays a level of kindness and courtesy that even my dog finds appealing. Bryans work on the ductwork that needed to be installed in our attic left me very impressed. It was a long, painstaking task, made even more challenging by the intense heat and humidity of Houston. Regardless, Bryan never grumbled and his pricing was more than fair. He was prompt for every appointment, a rarity in todays world. Bryan also promptly responds to every email and text from us... a trait that sets him apart from the rest. We feel profoundly grateful for all the guys, and we wouldnt consider hiring anyone else for our furnace repair needs. Your hard work is greatly appreciated!

I had a fantastic experience with ComfortFlow Heating & Air Conditioning. My AC stopped working, so I reached out for quotes from a few different HVAC contractors in Houston. Bryan from ComfortFlow took the time to explain the problem with my compressor and offered me several options. His quotes to replace the AC unit were nearly $2,000 less than what I received from other companies. He also suggested just replacing the compressor to help keep costs down, unlike other contractors who seemed focused on selling expensive systems. I decided to hire him for the job, and I couldnt be happier. He not only fixed the AC but also took care of some additional related issues at no extra charge. His work was very neat, and it was clear he handled most of the tasks on his own. While it took him about two full days to complete everything, the quality of his work was outstanding. Plus, he provided a 10-year labor warranty that matches the HVAC manufacturers warranty. Overall, a great experience!

Ive had a technician coming to my home to service our HVAC units for almost ten years now. Hes always punctual, friendly, and offers fair prices without any attitude. This technician has truly gone the extra mile for us. The first time we met, we were in a tough situation; our daughter, a micro-preemie, had just returned home from the NICU when our furnace stopped working. With temperatures expected to drop that night, the technician quickly found the needed part, traveled quite a distance to get it, and worked late to install and repair our furnace. Over the years, Ive recommended him to several people, including my dad, who is a former military member. The technician somehow learned about my dads service and has always shown appreciation whenever hes visited. He is a skilled professional with a lot of integrity.

When my furnace stopped functioning on a holiday, we realized that it was due to its age and that the previous repair hadnt been long-lasting. So, we decided it was time for a replacement. After gathering quotes for the top three highly-rated furnaces, with Trane being the highest-rated in Consumer Reports, we discovered that ComfortFlow Heating & Air Conditioning provided the most reasonable price. Not only did they offer the best warranty, but their follow-up service was also exceptional. Everyone we interacted with from the company was both friendly and professional. Scott, who gave us the estimate, was incredibly knowledgeable and spent a considerable amount of time explaining the details to us. Todd and his team were punctual, and the quality of their work was excellent, right down to the final fit and finish. Lastly, Pedro came in for some final tweaks and instantly identified and resolved our issues. All in all, it was a fantastic experience getting our furnace repaired in Houston!

Top-notch service. At a time when it seems like many contractors are offering subpar service and inflated prices, this AC repair company is a real breath of fresh air. They were originally due to service our AC unit on a Monday, but when I phoned them the previous Thursday to inform them that our AC was completely non-functional, they rescheduled to Friday. Not only did they service our AC, but they also repaired it. Both Bryan and Scott, the technicians, were friendly, courteous, and took the time to explain what they had done to repair our AC. They didnt use this as a chance to sell us extra things we didnt need, unlike past experiences with other companies. I cant recommend this AC repair company enough, and Im confident theyll be the only ones handling our AC and furnace from now on.

We want to express our gratitude, not only for the exceptional professionalism and efficiency demonstrated, but also for the genuine care for their customers. Our furnace broke down on a chilly winter day while we were looking after our two adorable little grand puppies. We reached out and Bryan came over. He was extremely knowledgeable and personable. Bryan discovered that one of the components inside the compressor unit was faulty and promptly arranged for a replacement. While we were waiting for the new part to arrive, they generously provided us with a space heater to ensure the puppies stayed warm. Such a brilliant idea, and an extraordinary way to go above and beyond for us customers! Today, the new part was installed and the furnace is up and running again in our Houston home! We cant thank you enough! We genuinely appreciate you!!!

Our nephew pointed us in the direction of ComfortFlow Heating & Air Conditioning, and they managed to schedule a service call for us on the same day we contacted them. Our decade and a half old heater was due for a replacement. They promptly provided us with a range of quotes for different types of heaters that same evening. The new units were ordered the following day and installed immediately afterwards. Scott, Bryan, and Jay meticulously followed code regulations and went above and beyond, ensuring everything was neat and tidy after the installation. Theyve been incredibly responsive to any queries weve had about our new energy-efficient heater. Their service is some of the hardest working Ive ever encountered. The cost was in line with my expectations for a new dual system, even though I hadnt shared my budget with them. Were really satisfied!

In the heat of summer, my ac gave up the ghost with temperatures inside reaching a sweltering 92 to 94 degrees every day for more than a week. Thats when I reached out for help and got connected with Bryan. He did a thorough inspection of my unit, and discovered a significant Freon leak in one of the coils in the inner handler. Within an hour, bryan had the leak fixed, my Freon topped up and brought an end to the sauna-like situation in my home. I cant recommend him enough. He provided exceptional service- a quality thats increasingly hard to come by these days. A true professional and an all-round great guy.

I called for a service to switch out my dated electric water heater with a Bradford White heat pump WH. The team leader was amazing with communication and provided a quote that matched my needs and budget perfectly. Todd, the repairman, was extremely knowledgeable and adept at installing the complex Bradford White heat pump WH. He was also very approachable and friendly. After the installation, I requested for a rerouting of the drain line to create more space in the basement. Todd accomplished this task efficiently, creating not only more room but also enhancing the look of the area. Well done Todd, keep up the excellent work! Thanks also to Bryan for his multifaceted role in the team. Not only does he lead the team, but he also serves as a reliable point of contact. The team in Houston is truly outstanding! Enjoy your holiday seasons!

My experience with this HVAC company was fantastic! I explored many solutions for installing a heat pump in my newly refurbished basement apartment, and Im delighted I picked this team to complete the job. From the beginning, every question and concern I had was taken care of. The entire team was courteous and respectful, from the sales representative to the technicians, everyone was attentive, thoughtful, and prompt in their responses and work. Bryan, the sales representative, was patient and took the time to ensure I was well informed about all my options before proceeding with the project. Levi, one of the technicians, arrived on schedule with a polite and professional team. He clearly explained the work they would be doing, took ample time to ensure I knew how to operate the system, and reassured me that the team would be available if I had any questions in the future. When they left, the area was immaculate, and the work was completed promptly. I would highly recommend this HVAC service in Houston!

ComfortFlow Heating & Air Conditioning did an excellent job replacing both of my heaters. One was replaced six years ago, and the most recent one just a few months back. The team, led by Eduardo, was incredibly friendly and informative. Eduardo provided me with various options for repairing my old dual heater that was 15 and 27 years old respectively. Jay then offered an alternative of a complete replacement, which I opted for. Their pricing is competitive, and they even took the extra step to secure a rebate from the electric company and register my product on my behalf. The installation work was top-notch, including a new disconnect box and pad. I couldnt have asked for better service! Thanks for the great work guys!

My furnace broke down just before a holiday. I was aware that it might be difficult to find help immediately so I waited patiently. I reached out to numerous furnace repair services and got in touch with Levi from a notable company. He not only responded promptly but also made a dash to my place. The issue turned out to be a malfunctioning thermostat that needed replacement. Unfortunately, the exact model I needed wasnt available right away due to the holiday season. Levi ensured that my family and I werent left in the cold for the night, and Scott from his team was there the very next day to install the new unit. Now I understand why these guys have such high ratings. They do excellent work and are a fantastic team. I wholeheartedly endorse their services.

I had an ongoing issue with my heat pump and decided to try a different hvac service. I had previously spent $900 with another contractor but faced the same problem again. I reached out to a new hvac company and scheduled an appointment. They informed me they could come by the next day, and I was glad I waited! Todd arrived for the service call and clearly explained every step he was taking. Hes a really friendly guy, very professional, and knowledgeable about heat pumps. He identified the issue, which was a pinhole leak in the system, added dye to the refrigerant, and will come back to find the source of the leak. The total cost was less than a third of what I paid before, and I’m confident it will be resolved. I’ll have to cover the return visit, but Im thrilled with the entire experience. I would definitely recommend this hvac service, and I’ll be requesting Todd for my future service needs.

Returning to a sweltering home with a non-functional smart thermostat was a dreadful situation. Our initial efforts proved futile, making it evident that expert assistance was needed. ComfortFlow Heating & Air Conditioning was quick to respond and dispatched Todd for our aid. Todds proficiency swiftly detected and fixed the problem, restoring the cool comfort just before a blistering hot weekend. We couldnt appreciate this more. Their team, including Todd, was polite, efficient, and timely in their service delivery. We strongly suggest them to anyone in need of AC repair or related services.

I decided on ComfortFlow Heating & Air Conditioning to set up a hyper heat Mitsubishi split system for my large two-family residence. The team at ComfortFlow are pros at what they do and I couldnt be more pleased with my new mini-split system. pedro, who came to my home for an evaluation, instantly impressed me with his knowledge. He was well-versed with the Mitsubishi product, and knew all about the NYSERDA/Con-Ed requirements. He also clued me in about the NYS Clean Heat rebate program, something no other HVAC contractor had brought up before. Its a major cost-saver, and I would definitely recommend looking into it and choosing a contractor thats part of the program. The crew, including eduardo and scott, was a joy to work with from the get-go. They set up a total of 3 condensers, 10 air handlers, and kumo clouds that cover every room in my home. All of them were extremely skilled and easy to relate to. They were remarkably tidy with their piping and cuts. I got to know a few of them and honestly, I missed them once the job was done. Now, in the middle of the winter, the system is delivering excellent heat. I can heat just the rooms Im using and switch off the units in the rooms Im not. So far, I havent had to turn on my old gas boiler for traditional steam radiator heating, even in the freezing weather. No more noisy radiators disturbing my sleep! I experienced a minor issue one night when one of my condenser blades froze after a snow storm. I fixed the problem myself, but pedro still called me that night (well after business hours) to confirm everything was working fine. These are the kind of people you want to do business with.

I reached out to ComfortFlow Heating & Air Conditioning after attempting to contact other firms that either didnt respond to calls or just had an answering machine, which I didnt fancy leaving a message with. Unlike others, ComfortFlow answered the call promptly and scheduled an appointment for a quote on AC ductwork cleaning. They were timely; I received the quote and arranged an appointment for the subsequent week to carry out the cleaning. The following week, Pedro and Levi arrived and set up their equipment. They spent around five hours cleaning the ductwork, but they did an excellent job and even cleaned up and vacuumed before leaving. I would certainly endorse this team and their excellent HVAC services!

I recently had a thermostat installed and my fireplace cleaned by a highly professional HVAC company. The fireplace had not been used for over a decade and they also took the time to teach me how to use it, which could be very useful in case of another power cut. Their team, including Jay and Eduardo, was extremely prompt, courteous, patient, and their charges were quite reasonable. Their impressive work and professionalism were initially recommended by a very meticulous neighbor, and it turned out he was absolutely correct. I would strongly recommend this HVAC company if youre in Houston. Its always reassuring to know you have trustworthy individuals doing an excellent job!

The team did an excellent job with our boiler installation, even though there were a few challenges along the way. they installed a tankless boiler to replace our old unit and offered a fantastic deal. initially, the new high-efficiency tankless boiler had some issues, shutting off unexpectedly and displaying various error codes. i reached out for support, and although there were some attempts to fix it, it didn’t resolve the problem right away. however, the technician remained dedicated to finding a solution. after some time and troubleshooting, he replaced the tankless boiler with a standard one. this new boiler works wonderfully, heats up efficiently, and i haven’t had any problems in months. i truly appreciate the commitment to getting everything sorted out.

ComfortFlow Heating & Air Conditioning is a dependable company! Ive been a loyal customer for over a decade, and they consistently deliver excellent results, whether its maintenance or repair of my AC system. Their manager, Bryan, is both accountable and well-informed. Once, when I had an issue, he even sacrificed his lunch break to come to my home in Houston to check on things. I would highly recommend their services to everyone I know!

Eduardo, Jay, and Levi did a superb job replacing two AC units! They conducted themselves in a polite, professional, and knowledgeable manner throughout the project in Houston. Im grateful for how patient they were with all of my inquiries and appreciated their helpful advice about other aspects of our newly purchased lake house that needed inspection. They were also very kind to my children and pets. Such awesome guys and a great AC repair service! Highly recommended!

My spouse and I recently had a new AC system installed by ComfortFlow Heating & Air Conditioning, which included new duct work and a few new vents! The technicians, including Bryan and Eduardo, did an outstanding job and we couldnt be happier. The AC system operates silently and keeps our Houston home incredibly comfortable. All we can express is a big thumbs up to this amazing team of professionals! Thank you!

Just before the severe snowstorm of February 2021, our HVAC system malfunctioned. With the freezing temperatures outside and the imminent snowfall, we knew we had to contact ComfortFlow Heating & Air Conditioning immediately. Our call was promptly answered and a time slot was scheduled for the HVAC technician to arrive. Bryan, the technician, was there earlier than expected, spent the entire day working on the project, and kept us updated throughout the entire process. He clearly communicated his findings and recommended the best solutions, also informing us about the cost and making sure we were comfortable proceeding with the repair. Bryan was not only thorough and knowledgeable but also professional, friendly, and courteous. He successfully completed the job! We are extremely satisfied with the excellent service, reasonable pricing, and the prompt restoration of our heating system on such short notice. Thank you so much, ComfortFlow Heating & Air Conditioning!

Eduardo from ComfortFlow Heating & Air Conditioning came out to service my Moms entire house air conditioning system in Houston. He was very professional and took the time to explain how to perform the service. He also advised us on what we needed to purchase in order to do it ourselves, and gave us some helpful tips on operating the system. Eduardo conducted a thorough service check and was always ready to assist and explain. Thanks!

Scott and Bryan from ComfortFlow Heating & Air Conditioning did an exceptional job winterizing my outdoor AC unit and swamp cooler in Houston! They are top-notch and the cost was much lower than I anticipated! This is the only AC repair company I have trusted and used for over 40 years.

Jay was the technician from a reputable AC repair company who came to my aid in Houston, and he was absolutely genuine, thoughtful, and helpful. He took the time to explain all the AC repair details and displayed nothing but kindness throughout his visit. As long as this AC repair company continues to employ exceptional individuals like Jay, I will definitely continue to use their services!

Todd was exceptional. He displayed a deep understanding of AC repair, focused on delivering quality service, without being overly insistent on additional purchases. Yet, he made sure to highlight the benefits. He arrived promptly in Houston, equipped with a mask, gloves, and footwear covers. Even his tablet was carefully wrapped in plastic wrap to avoid any cross-contamination between customers. Todd was amicable and mindful of my work-from-home situation while he carried out his tasks.

I want to express my appreciation for Todd and Jay from ComfortFlow Heating & Air Conditioning. They demonstrated expertise, professionalism, and a commendable work ethic in Houston. They were patient with me and cleared all my uncertainties. This was important given the technical complexity and challenges associated with AC repair. A big thumbs up and a perfect score of five out of five for this team in Houston!

Scott was absolutely exceptional. He quickly identified the issue (a flaw in the AC unit). He reached out to the manufacturer twice to have it covered under warranty, even though my AC unit was just a few months past its warranty period. When the first representative refused his request, he didnt hesitate to call again and speak to another representative, as he believed it wasnt just. He truly went the extra mile when he didnt need to, and for that, Im genuinely grateful. His service here in Houston was truly commendable.

I had the opportunity to observe Pedro when he was performing maintenance on the HVAC systems at my sons residence and my own home in Houston. He perfectly exemplifies what youd look for in an HVAC technician: punctual, knowledgeable, effective, and patient (he didnt seem bothered by my questions). Hes undoubtedly skilled in his field. Extraordinary, in fact. Ive experienced HVAC repairs done by technicians from different firms, and Pedro is among the finest.

Ive been on the hunt for quotes regarding the replacement of my central HVAC system. This team gave me a reasonable written quote, along with a schedule for the job. What stood out the most was that they were the only ones to acknowledge that the coolant leak was noticeable and could be fixed, in case I considered that route. This was truly impressive, especially as it happened here in Houston. Thank you, Bryan and Pedro, for your honesty and professionalism.

Eduardo, jay, and bryan exemplified complete professionalism during my ac repair project in houston! their communication skills were top-notch, making it a pleasure to have them in my house. the installation of the new ac unit by comfortflow heating & air conditioning was a demanding task, but they stayed dedicated and exhibited utmost respect in accommodating my requests. each of these gentlemen certainly deserves a raise and a promotion in their roles!

After struggling for months to get my usual AC repair service to respond, I decided to reach out to a different company. I was pleasantly surprised that my first call didn’t lead to a recorded message. They scheduled an appointment for the very next day, and I must say - Todd was prompt, easy to communicate with, and very knowledgeable. My initial inquiry was just to have the drain pan under my unit replaced and to get a quote for installing a UV light system. After a brief conversation with Todd, I decided to go ahead with both installations. Just two days after my first call, my system was up and running with a brand new drip pan and a Platinum UV light system. Todd did a fantastic job with the installation, and he even fixed a ductwork issue left by another AC service. He also cleaned the coil and box thoroughly. The system looks fantastic! You can’t go wrong with this company. Give them a call and make sure to request Todd for your AC service.

I had a great experience with ComfortFlow Heating & Air Conditioning. Even though my HVAC system was installed by someone else, I needed help when my home was chilly at 4:30 on a Monday morning, with the temperature at 52 degrees and the AC still running in January. I reached out to several companies and got answering services, except for them. From the first phone call, I felt relieved. Scott came to my home and helped me navigate the Honeywell thermostat app, resetting a few things. He explained what he was doing and what to expect from the changes. We talked about my HVAC system, hot water heater, and softener. Scott confirmed my thoughts about being overcharged for those units, and I appreciated his honesty. He was easy to communicate with, and I plan to rely on them for future maintenance. When he was leaving, I asked about the cost, and he said there was no charge. Im really thankful for their service.