I requested information on Saturday on a chiller that was built by CAPS, through their website. Today is Tuesday and I still have not been contacted. This is the 5th or 6th time Ive tried to go through the proper channels to get information and received nothing back.
Im a driver, I come here 2 times a week but my last time here one guy was so rude about me wearing a hardhat, he didnt let me drop off what i had, What I dont understand is why he was tripping about it if everybody else wasnt wearing a hardhat, put a complaint with my warehouse about the situation.
EVERY TIME I see one of this companys trucks on the road....I GET EXCITED... I manage a unique kind of business with specialized equipment and this company has literally done what no others could do (3 others to be exact). Finding this company was quite an expensive and frustrating process...but we have found our answer. These guys will take out all blueprints, work together, and find the answers like no other! These guys communicate with each other so willingly, effectively, and thoroughly and it reminds one of an actual close family! The teamwork is truly extraordinary! They will stop and explain EVERYTHING to you all you desire, understand your emotions when you are completely stressed, and show with their body language and actions that you will be well taken care of. I always feel one can determine how the management of a company truly is by the way the employees enact with each other and the customers...and this company is TOP NOTCH. The great morale here is noticeable and apparent. This companys ownership/management is doing something PERFECT!
Cant make that left turn into drive way. Need to U-Turn back and make from right side. Fast and courteous. Trucker approved 💯!!!
Beware when calling this company for A/C service!I called this company this morning at 6:10 AM, Aug. 7, 2015, when I woke up and the a/c did not seem to be cooling right.The only experience i have had with this company is seeing them in my place of employment a few times.It sounded like the answering service that answered, and I specifically asked if they only did commercial, or if they also did residential.I was told they do residential, and she took my info.A technician called me back at 6:23 AM, said someone would be out ASAP!Called tech back at 2 PM, said he was sorry, and was going to be calling into office right away.Called CAPS at 2:30, they seem to know nothing about my appointment, said, We do not do residential.I said I called their #, and talked to people representing their company, that told me they were coming out.I asked if they could still send someone out to do a residential, since all this has transpired under their company name, and they said they only do commercial.BTW, its going to be the hottest weekend in a couple of years.Thanks for being a neighbor, yall!
Best company Ive ever delt with. Excellent at what they do. Ill choose CAPS everytime.
Best company around, the workers are treated like family.
Truly superior manufacturing and great to work with.
Awesome people, friendly Service.
CAPS is a first class business!
Horrible management