Are you looking for a reliable and trustworthy mortgage lender for your first home or next home purchase? Look no further than the tag team of Jennifer and Kenny at Legacy Mutual Mortgage! I am beyond appreciative for the expertise of this lending team! Jennifers personal touch of providing the big picture of how the process works and getting you the best IR based on the current market while detail-oriented Kenny provides the investigative support to ensure youre receiving the best coverage and guides you through each check point!Buying a home can be stressful, and it requires an astute team to step you through the process with clarity. Jennifer and Kenny do exactly that and more! They work hand-in-hand to make sure your questions are answered by following up in a timely manner! They are both patient and kind while being efficient and effective, which is huge for busy, productive, and time is of essence customers! :-)In closing, I must emphasize that by far, one of the most impressive customer service qualities of this team is Jennifers homebuyer educational resources via Loan With Jen YouTube videos and your new home value reports received via email. It keeps the new buyer engaged and current with the market - a valuable asset!Once again, many thanks to this dynamic duos great work and care for their customers!!! I highly recommend Legacy Mutual Mortgage!!!
I am a Realtor here in Houston and I work with Jen and here team and we had a very smooth and easy closing and transaction. Her and her team kept me and my clients informed every step of the way through the entire Buying process and if answered my questions when I wanted to have better understanding on a few things. TY Jen Dee Dallas Living In Houston Team
Jennifer, Kenny, and their team are the best in the game! Every step of the way I felt more and more confident that I was receiving personalized and accurate information to select the correct loan for my needs as a first time home buyer. Everyone was very friendly and responded quickly to all my questions. I couldnt have asked for a better team to work with!
Jen and Kenny have been absolutely amazing to work with! This is our 3rd time working with them for mortgage loans and they have made every step of the process seamless and easy to follow. HIGHLY recommend!
I cannot express enough how grateful we are to Jen, Kenny and the entire Legacy Mutual Mortgage team for their exceptional service in helping us purchase our dream home!From the very beginning, Jen brought creative solutions to the table that made what seemed impossible, possible. Her unique ideas and personal connections were instrumental in closing the deal, in addition to Kenny and the team’s technical work on the underwriting complexities. I truly believe we wouldn’t have succeeded without all of their talent and expertise.Jen and Kenny have been incredibly communicative, ensuring we stay informed and supported every step of the way, even beyond closing. They’ve always prioritized our best interests, making a complex transaction feel smooth and manageable. We’ve felt understood and valued throughout the entire process, which made a world of difference.If youre looking for a highly personable lender who takes care of business and goes above and beyond for you, look no further! Thank you Jen, Kenny, and team for turning our dream into reality! 🌟🌟🌟🌟🌟
I have had the privilege of collaborating with Jennifer on multiple occasions, and I can confidently say that she is a true asset to the real estate community. If youre looking for a lender who is not only skilled but also genuinely cares about your success, Jennifer Hernandez is the one to choose. I wholeheartedly recommend her services to anyone in need of financing for their real estate endeavors. Jennifer, thank you for being an outstanding partner in the real estate journey!
Great service & communication. Jennifer & Kenny were always available and kept me & my clients informed & updated with videos throughout the process. This was my first buyer transaction with them and will continue to be my preferred lender for all my buyers in the future!
Having known Jennifer for over 20 years, she and her team are the best in the business. Very hands on and communicative from the minute a contract is received to the clear to close...the epitome of a 5 star rating.
We had a great experience with Jennifer and Kenny! They were there every time we had questions and they spent necessary time with us to explain the process and every little detail. They were always very professional and communicate efficiently with us. They have made our journey to buy our new house smooth and we highly recommend them. Thanks Jen and Kenny!
Jen and her team are fantastic to work with. They were there every step of the way. I had a particularly difficult process because I am a business owner. They worked hard for my family to help us get a loan when other companies basically told us there was no way. Kenny on her team was incredible. He was there for us even though we had a trip in the middle of the process and they had to work during Hurricane Beryl and during a worldwide internet outage. This team will make it happen! I could not recommend them more highly. If you need a mortgage and you dont call Jen and Kenny, youre making a mistake. Thanks so much Legacy Mutual Mortgage!
Highly recommended !!!!I had an outstanding experience working with Jennifer. From start to finish, they demonstrated exceptional professionalism, expertise, and dedication to helping me secure the perfect mortgage for my new home.Jennifer and Kenny (theyre sibling) took the time to understand my financial situation and goals, and they provided personalized guidance every step of the way. They patiently answered all of my questions, explained complex concepts in a clear and understandable manner, and ensured that I felt confident and informed throughout the process.They not only help me find a mortgage with favorable terms and competitive rates, but they also went above and beyond to expedite the approval process and address any challenges that arose. Their proactive communication and attention to detail made the entire experience seamless and stress-free.I am extremely satisfied with the level of service and support I received from them and would highly recommend them to anyone in need of mortgage assistance. Their professionalism, integrity, and commitment to client satisfaction truly set them apart. Thank you Jennifer & Kenny for your outstanding work!
Jennifer and Kenny do an Amazing job day in and day out. Communication is always spot on, and customer service is unparalleled in the industry. If youre looking for seasoned experience, Jennifer Hernandez and herLoan With Jen Team at Legacy Mutual Mortgage team are a solid choice!
The Hernandez team was such a pleasure to work with! They made me feel comfortable and answered any questions I had about the pre-approval home process!🔥
Jen and her team are so helpful. As a first time home buyer I had tons of questions (still do) and they have no problem on finding the answer(s) for you
As a Realtor, it makes my job much easier when I have lenders who get the job done! She has amazing communication by keeping the agents and clients constantly updated and informed. Shes a phone call away when I have a question or concern. Just a few of the many reasons I trust and recommend Jen as a lender to my clients.
You know you are in good hands when every realtor and your friends recommend going with Jen! She and her team are extremely kind, responsive, and knowledge. She would answer my phone calls anytime, she would reply to my texts even on Sundays. The team is extremely meticulous in reviewing your information, they watch for every penny that is wrong so I wouldnt pay extra. Every time I spoke with them, I would feel taken care of, that they have my back and most important they would explain me as many times as necessary any part of the process that I wouldnt understand. I am a first-time homeowner and they were always very patient and kind with me. Jen sends you very informative emails and videos according to the stage of the closing process that I was, and she would send pretty informative newsletters direct to the point, never spam. I am so thankful that they helped me. I am totally going with them for next home :D
Jen and Ken were wonderful! Very knowledgeable and responsive. Having worked with other lenders and being told no They found a way! After serving my country for over 20 years its nice to have someone that still works with so much integrity!
Extremely professional and very helpful through the whole process! It took us 2 years to years to find our perfect home. They were patient and helpful through the whole process. This is our second home working with Jennifer and Kenny. I highly recommend.
Jennifer was amazing to work with as she was organized and communicative throughout the process. I would highly recommend using her!
Jennifer and Kenny did an amazing job finding the right loan for my clients who were moving from Utah to Kingwood. My clients were happy with their service, their rates and their fees. They were able to find the perfect loan for this family and made it an easy process for all! ⭐️⭐️⭐️⭐️⭐️
I had such a wonderful experience with Jennifer and Kenny! They answered all my questions and were really looking for the best options and rates for our new home. Very professional and efficient. Things couldnt have gone more smoothly and quickly!Highly recommend using them! Theyre awesome!
I reached out to Jennifer for assistance on my home mortgage loan . She did an outstanding job on breaking down all the information I was needing to understand in full detail. I highly recommend her and her team for all your home mortgage needs.
Another great experience with Jennifer and her team at Legacy Mutual. They rock!! Got to closing 1 week early! The clients were so excited to get into their home quicker.
Jennifer and her team were great during the process. Very proactive and communicative. They got the job done successfully and on schedule. Im looking forward to work together again soon.
I knew my clients would be treated with the greatest care and respect but, the MAGIC that Jen Hernandez and Kenny Hughes pulled off was mind blowing! We chose the absolute best team for the job and are forever grateful for the extra effort and stellar work that was done to get my first time home buyers keys to their new home. THANK YOU, THANK YOU, THANK YOU!With appreciation and gratitude,Ryan
Jen and her team were new to me, but had been working with my client for some time. Jen did an amazing job getting my buyer through the process on a VA loan AND using a down payment assistance program they were able to buy a house with no money out of pocket. Jen was always on schedule and constantly checked in to keep everyone on track and managing expectations. Great job!!! Will definitely use again.
I recently had the pleasure of working with Jen and Kenny at Legacy Mutual Mortgage, and I have to say, I am thoroughly impressed with their exceptional customer service and expertise in the mortgage industry.From start to finish, Jen and Kenny were incredibly responsive and attentive to my needs, answering all of my questions and concerns in a timely manner. They took the time to explain every step of the mortgage process to me, ensuring that I felt comfortable and confident with the decisions I was making.What really stood out to me was how invested Jen and Kenny were in helping me find the best mortgage options to fit my unique financial situation. They went above and beyond to ensure that I received the best rates and terms possible, and they were always available to offer advice and guidance along the way.Overall, I would highly recommend Jen and Kenny at Legacy Mutual Mortgage to anyone looking for a professional and knowledgeable team to help with their mortgage needs. They truly exceeded my expectations and made the entire process as smooth and stress-free as possible. Thank you, Jen and Kenny, for all of your hard work and dedication to helping me secure my dream home!
I can always count on Jennifer and Kenny, to provide exceptional service and guidance to my clients. They are so knowledgeable, responsive, and efficient, going above and beyond to meet our needs. Five stars all the way!
Awesome Lender and team player!!! So hands on with Buyer and keeps Sellers up to date. Love working with Jennifers team!Can’t say enough good stuff about Jennifer and Kenny!!! Okay, yes I can! Communication is the best! Clients say they return calls quickly and they feel like they are the only client! Very special.
Jen and Kenny at Legacy Mutual made my loan process as easy as possible. They are super efficient and excellent communicators. I highly recommend!
Jennifer and Kenny are an awesome team with a great group of assistance in the background. Their updates throughout the process and helpful videos were fantastic!
Jennifer and Kenny guided my husband and I with the purchase of our new home. They were kind, thorough, sincere and very helpful during this process. Jennifer surprised us with her assistance in Spanish! She made sure we felt comfortable and loaded us with knowledge in our two spoken languages. Kenny’s follow ups were on point and getting a call from him was always reassuring and comforting. We could not be more thankful for the way Jennifer and Kenny walked us through this important process.
20yrs of working with Jennifer and Kenny!! Excellent communication, attention to detail and most importantly ...they always get the deal done!!!!!!
Outstanding service from both Jennifer and Kenny! They made the daunting task of a mortgage loan less stressful and they were highly organized, which I really appreciated. Loved their customer service and will definitely recommend them to family and friends. Thank you!!!!
I really enjoyed working with Jennifer’s team! Everyone was very professional, responsive to me and most importantly treated my clients like they were their #1 clients. Thank you Jennifer and team!
My experience with Jennifer and her team is more than amazing. They handle my paperwork very professionally in a timely manner. And the communication was spectacular. No delay or any mistakes. I will definitely recommend them to our friends and family.
I always have a great experience working with Jennifer and her team. She is at the top of my list for referrals because I know when I send her a client she will help them from start to finish to get the loan and she explains the process as she goes. Jennifer and Kenny keep me updated on all my clients throughout the loan process, and we always get to closing on time! I even used them on my own home this year and they did an amazing job! 5 Stars for the Jennifer Hernandez Team!
It has been a pleasure working with Jennifer and her team once again for a 2nd time they have helped us achieve our goal in home ownership. Communication with them was amazing they were always a call/text away.
Jennifer and her team came as a referral, and I am so glad that we entrusted in her. We could not imagine a more high-quality and involved level of customer service. Purchasing a home can be a complicated process, but Jennifer and her team took the guess-work out of everything. Every step in the process in your loan, you receive a personalized video explaining your current status into layman’s terms. This was extremely helpful. Jen also keeps in very close contact with your realtor so that all parties are downloaded at all times. Her teammate Kenny, is just as stellar. We received weekend phone calls of updates, timely responses, and a detailed roadmap to lead us to closing. I would 10/10 recommend Jen and her team to anyone who is purchasing a home! You will not find a higher quality experience!
Jennifer and her team were recommended by my realtor Dominique Guinad and I can honestly say this is the best group of professional individuals I have work with in the last years. Kenny Hughes is an excellent and knowledgeable person who guided me through the whole process but not only that, he went far and beyond advising me on the best way of doing things making everything much smoother. I truly appreciate all the care and personal attention I received. I highly recommend Legacy Mutual to anyone who has no idea how to buy a house. They will be with you every step of the process... So happy I found them ! I will forever recommend you Kenny and Jen!!
Working with Jen and Kenny was great! They made the process of buying a home easy. We felt supported each step of the way. Also, the amount of resources and information that they provided was great, and it made us feel confident with our decisions.
I had a really great experience working with Jennifer and her team. They communicated with me throughout the entire process, responded promptly to any questions or concerns and guided me through everything. They were very warm and professional and made the process easy. We closed really quickly on our house 😊
Jennifer and her team were professional, caring, available, thorough and a delight to work with. As first time homeowners we had a lot of questions that were answered promptly and with incredible insight. Even a year after the purchase, weve been able to contact Kenny, an essential member of the team, with questions that arise in various topics in relation to homeownership. Never hesitant to help, they are the greatest. A trustful company with incredible ethics.
Jennifer and her team made securing a loan for the purchase of our new home super easy. We had a unique situation and she worked with is to get funded by creating a great solution. Very professional and easy to work with, highly recommended!
I cannot say enough about Jen and her team. I recently referred a 200k client to her and they gave her the same treatment as a million dollar buyer. In this very demanding market, we made 8 different offers and with every offer, Kenny was ready with a new pre-approval letter especially designed for the property of interest. We finally had an offer accepted thanks to Jen’s special call to the listing agent. If you are a Realtor, Jen and team are the most competent and reliable people in the business. Oh and they were ready to close in 25 days! That’s unheard of in this day and time! Jen’s team is number 1!!!
The things I appreciated the most about Jennifer and her team were the fantastic communication, the level of experience, and the more tailored approach they took with me. I felt that Jennifer’s whole team was strongly connected and I would recommend their services to all levels of clients. I look forward to working with them again.
This company was the biggest blessing for my husband and I. We are new to the area and we’re referred here by our realtor. They always answered our questions, and took the time to make sure we understood everything presented to us. Once we got under contract with a house, they were very patient with us gathering documents, as well as referring us to other firms for things such as homeowners insurance. We are so grateful for this company. It took us 7 offers before we found the home, and Jennifer and her team were always looking for different options to make our offers more appealing. Not only was Jennifer a huge blessing for us, but also Kenny Hughes. Such a great company!!
Jenn was amazing with my client! She was an integral part of getting their offer accepted as she called the listing agent and told them my client was very qualified. Her teams follow through and education through the whole process was great.
From the seller’s side perspective, working with Jen Hernandez was a 5 star experience. The communication was clear, concise and effective. Her work to keep everyone informed went a long way toward making the process a smooth one for everyone. I would highly recommend anyone thinking about buying a property and in need of a mortgage, to contact Jen ASAP. I’m already looking forward to our next transaction!
It was a pleasure working with Jen and her team. Jen has been one of the best lenders I have worked with. As the listing agent on our recent transaction she was on top of everything and kept us updated with every detail. We had a very smooth transaction. Thank Jen!!!!
We have had a great experience with Jen and her team. Everything moved quickly without any hiccups along the way, even during the holidays. They were professional and seemed to stay one step ahead of each process. They were patient with my questions and made me feel confident along the way. It was an excellent experience!
Ive worked with different lenders, but Jen is amazing, super professional, and she already had the clear to close a week before our closing date. Highly recommended.
My experience with Jennifer and Kenny was beyond measure. They made my wife and I feel as we were their only priority and only customers. They were there guiding us and providing very sincere advice throughout the full process of home purchasing. Legacy took what appeared to be the most daunting purchase process and made it a simple step by step task. I recommend them hands down to anyone. Great Knowledgeable Team at Legacy!!!!
Jennifer Hernandez and her staff are amazing!! I used their services when I first purchased my home in 2013 and again when I refinanced in 2018. Of course I had to supply them with my information but that is all I had to do and overall it took very little effort on my part. I love that every month she sends an update on the value of my home which is a service that is paid for by her company for her clients! I will go back to Jennifer Hernandez and Legacy Mutual Mortgage anytime I need to purchase or refinance. Thanks again!!
Jen, Kenny and the entire Loan With Jen team exceeded every single expectation my husband and I had for our first home buying experience. The entire experience was seamless (and, dare I say, even enjoyable!!) My husband and I both recommend them highly - theres no need to look anywhere else! They will go above and beyond for you. We loved working with the entire team and will use them for every lending need in the future.They are the best of the best! Thank you, Loan With Jen team!!!!
I was referred to Legacy Mutual by friends who had a wonderful experience with this company when buying their first home. I am very pleased with the level of service that I have received. I was a first time homebuyer, so I had a lot of questions and required a little extra hand holding. The Hernandez Team was very personable and attentive, and they made sure that I understood every aspect of the process, from application to close. The process was less overwhelming than I anticipated because of Jennifer and Kenny. They are amazing at what they do, and I appreciate their commitment to making sure I was able to close on my home! Highly recommend!
Went to a few events she coached and was astonished by Jen’s breadth of knowledge and client-service mindset. Jen can tackle any loan situation, or at least guide you through the steps you need to take to achieve your goal. She really cares about her clients and goes out of her way to make the client experience as seamless as possible. I highly recommend her.
I have been using Jennifers team to approve my Buyers for the past 3 years and they have done a phenomenal job! They always meet their closing dates and provide weekly updates so that you are always informed. Jennifer even sends videos explaining their process to Listing Agents which in return helps get our offers accepted, wow! I will definitely be using them for many years to come.
I came across Jennifer from doing an online search in my area. And let me tell you I’m so I did to work with Jenn. We scheduled a face to face consultation and we went over the applications and the process. If you’re a first time home buyer, invest some of your time into learning the process and moreover where money is gonna go.Jenn and Kenny were phenomenal and I am big when it comes to communication. They were there for me answering every question that I had and they responding to my emails very quickly.Overall I had a very good experience with Jenn and her team and I recommend them to anyone.Thank you Jenn for being so awesome.Keep up the hard work
Jennifer Hernandez and her phenomenal team at Legacy Mutual provided top notch service throughout our home buying process from start to finish. The team at Legacy Mutual is fast, efficient, and easy to communicate with. Jennifer possesses a wealth of knowledge to assist new home buyers in making smart decisions. She produces helpful educational videos to answer questions related to every facet of the home mortgage business. Even more impressive is the Jennifer makes herself available to assist clients long after the deal has been closed -- providing advice for paying your mortgage off early and filing Homestead exemptions.I cannot image choosing anyone other than Legacy Mutual as partners in our home buying journey.
Kenny and Jen worked diligently to get us a great rate and keep the processing running smoothly
We used Jennifer and her team for obtaining a mortgage in 2005 via referral from our realtor. We were so satisfied with the efficient and professional experience of working with them that we reached out to them again in 2016 to help us with our 2nd home purchase. We highly recommend Legacy Mutual Mortgage. They are all dedicated, knowledgeable and committed to providing the best mortgage services.
I had the delight of working with both Jen and Kenny in my loan process. Both were attentive and knowledgeable, spending many calls explaining and walking me through the loan process and terms completely foreign to me. We had no issues closing on time and know they will be a resource for my wife and I now and in the future!
Legacy Mutual Mortgage is a fantastic company. Working with Jenn Bailey was the best experience of my awesome life. If you need money who you gonna call? Jenn Bailey.
I was a first time home buyer with absolutely 0 clue what I was doing. Jennifer & her staff welcomed me with open arms, answered all of my questions and very patiently walked with me through the entire lending process. They were all so accessible, transparent and the communication was on point. I couldnt have asked for a more special first timers experience. Not only that, but theyve kept in touch several years later with very helpful and relevant information that makes me feel even better about my purchase. Thank you and your entire staff for being such lovely folks to work with. Feeling taken care of from start to finish is priceless.
After being denied from so many mortgages for the smallest things. Jennifer and her team helped me get an even bigger and better home. She communicated and got us to close in less then a month they are amazing!!
Jen and her team were so easy to work with. The process to get me into my home was easy and painless. They kept me in the loop each step of the way. I would definitely recommend giving her team a call if you are thinking of purchasing a home.
The Jen Hernandez team at Legacy Mutual was a pleasure to work with! Their experts guided this first-time homebuyer through the process with patience and attention to detail. Once closed, I thought their involvement would stop. I was wrong! Their follow-up has been impeccable, even more impressive! I would highly recommend Jen’s team to family, friends, and anyone on the market. Thanks, team!
Jen and her entire team are my go to mortgage company. Ive used them within my own family because of the extra mile they go to for their clients. I can name so many examples of situations when this lender has exceeded expectations and made the entire home buying process flawless. If you have first time home buyers, Jens informational videos will help your clients be knowledgeable of the lending process. I cannot recommend this team enough to everyone. Ill continue to refer her out to my clients and encourage others to do so as well.
Buying a first home is incredibly stressful, and for someone without a financial background securing a mortgage is the most confusing part. Kenny Hughes was able to boil down all the rates and acronyms into logical information we needed to make the right decision. Kenny went out of his way to make sure we got the best available loan at the lowest possible rate. I recommend kenny to anyone in the market for a home mortgage.My wife and I had a wonderful experience working with kenny and Jennifer in our home mortgage. From beginning to end, Kenny was informative, extremely thorough and attentive to our financial needs, thus making sure that we were getting the best deal possible. This is our first experience working with Kenny and Jennifer with legacy mutual mortgage and we would highly recommend Kenny, Jennifer and their company to anyone.”
Jen is fantastic. She is extremely organized, efficient and is a great communicator. She closed our first home purchase in 2015 on time and made it so easy. She is now helping us with our second home purchase and has been a delight. She presented multiple scenarios and the positives and negatives to each, as they apply to our specific situation. You are in great hands with Jen and her team!
As a first time home buyer, I was very nervous about the whole process, but Jennifer and her team made it as stress free as possible! They were very quick on getting back to me with any questions or concerns I had. Great experience all around and would definitely recommend her team to any future home buyers.
Absolutely the best broker in the greater Houston area. We never waited more than 10 minutes for any email or phone call response. They coordinated with all third parties and were very clear on time lines and what needed to be done when. We worked directly with Kenny who was fantastic and I have known and worked with Jen for years.
Jennifer is just the sweetest person ever! I am a realtor and our team loves watching her Youtube content! We always recommend her videos to our clients if they want to learn anything mortgage related! I love hearing her speak and teach since I havent gotten so many great tips. Her team just offers a lot of value!
Jennifer and her team are just so professional, honest and a pleasure to work with. She gives my clients the VIP treatment and her effectiveness brings us all the closing table with more than a smile and feeling of appreciation!!!
Jennifer is an absolute amazing lender! She and her team are professional and go above and beyond to help their clients and work professionally with all those in a transaction. She is my go-to lender for all my clients!
I just saw two video presentations by Jenifer- USDA Loans and Understanding Loan Documents. She is a true professional and I appreciate her sharing her expertise. I will be following her every day since I am a newbie Notary Loan Signing agent.Thank you
Met Jen through working a transaction with another Realtor. She was absolutely phenomenal! Came through on the loan in record time and even closed earlier than expected. Highly recommend her and her team!
Jennifer and her team were amazing to work with! They competed and beat every mortgage offer we were able to find. After signing with her, the process was explained well and continued smoothly the entire way. Closing was a breeze as everything was ready to go. Highly recommend this team if youre looking for a great lender!
Jennifer and her team were fantastic. They provided constant communication throughout the whole process. I really appreciated the follow-up and check-in calls we received from Jennifer. I will definitely recommend.
What a great experience! Jenifers team team communicated promptly throughout the entire loan process. They kept us updated and in the loop every step of the way. My client was very pleased with the promptness and professionalism Legacy provided. I will gratefully use them again and refer them to friends and clients.
As a Realtor of 27+ years, I must have great partnerships to serve my clients. The Hernandez Team at Legacy Mutual Mortgage are GREAT partners. Outstanding service, keeping me and my clients updated, explaining the process in ways we understand and providing options with financing to get the best possible rate! Jennifer and her team are the best!
Jennifer Hernandez and her team at Legacy Mutual are without a doubt someone you can trust and be sure that youll close on time. Ive worked in real estate for a good number of years and she truly does a great job of following up with clients and making sure they remain on track to close on time. I highly recommend Jennifer!
Jen and Kenny made buying my first house the easiest, most stress-free situation. They were in constant communication with me. I couldn’t have asked for a better team!
As a first time home buyer, I will admit I was intimidated by the process of getting a mortgage and was unsure of what I was doing. Friends who had already gone through the process told me the worst part of buying a house was going to be the mortgage process. Theyll ask you for the same thing 3 times and flood you with the most pointless requests one friend told me. its a bit like having an group of aliens strip you naked and pick you apart said another.My experience with Jennifer and her team could not have been further from my expectations. From the moment we started working together it was clear I was in extremely good hands. Not only did they take the time to make sure every question I had (or didnt even know I had) got answered (thank you Kenny), they scheduled regular checkup calls to make sure I wasnt in the dark. Their client portal made uploading documents easy and everyone knew exactly where we stood.Our closing process was a dream but our interaction with Jennifer and her team didnt end there. After closing they stayed in contact with us, walking us through filing our homestead exemption, making sure we were prepared for starting payments, and keeping us up to date on the status of our loan as it made its way through the financial system.At the end of this, I truly feel fortunate to have gotten to go through the process with Jennifer, Kenny, and the countless people on her team who worked on our loan but I didnt get to meet.
Jennifer Hernandez and her team were the very best lenders I have ever worked with. Jennifer was extremely responsive and knowledgeable. She was also very friendly and personable. I would choose and recommend this lender in a heartbeat.
Jennifer and her team are amazing! They made the home buying process seamless and easy. I loved being able to upload documents and do everything via technology. Thank you for assisting me with buying my new home!
10/1/21- I want to recommend Legacy Mutual Mortgage to you! I have worked with Jennifer and Kenny and their team on numerous transactions for more than 10 years and will continue to recommend them always first for as long as they are around! Consistent, Cheerful, Knowledgeable, Super Proactive, Outstanding Communicators. They take the time to educate their clients on the loan process and provide excellent guidance throughout the transaction. Many times Ive seen transactions with other lenders fall through because those lenders treat the transaction like a puppy mill.........loan fell through? Oh well..Next! Not with Jennifer and Kenny! They treat every transaction like its for their own family member. And they take great care of their family! It may be cliche to say it, but they really are the Best of the Best!Previously - Wrapping up another loan with Jen and Kenny at Legacy Mutual Mortgage! They are the best of the best! They stay on top of the loan process from start to finish. Their communication and follow up is unbeatable! Your clients will never not know what is going on with their loan. They make it a point to educate your clients on the loan process and what to expect every step of the way. The say what they do and they do what they say! You might try to shop your loans for the best deal but you will never ever find better service and proven results anywhere else!
My client and myself were extremely pleaaes w with a support and with the constant contact provided by legacy. My client knew exactly what was happening was kept informed. I was kept informed it was a great experience. Thank you again, Legacy.
Jen was a pleasure to work with on our transaction. She gave weekly updates and was always responsive with any questions. I would highly recommend her for your real estate loans.
Jen and Team are ama zing! The communications from start to finish were spot on and helpful. The made what could have been a stressful situation , relaxed and stress free. Awesome! Awesome I would highly recommend Jennifer and Team !
Jen and the Legacy Mutual Mortgage team is great, They help me on my closing 4 years ago and help me through my first mortgage. They had a great tracking system to show the current status of your application and if you are require to do anything on your end. Highly recommend
It was such a pleasure working with a professional lending team. They were so easy to work with and ensured my first time buyer was very well informed in a timely manner throughout the entire home purchasing process (from finish to close). A great realtors go-to lender!
I am a real estate agent, and Jennifer Hernandez was AMAZING to work with! She was communicative and answered all emails super quickly. Jennifer is friendly and was great at anticipating all needs. Thank you, Jennifer! I cant wait to work with you again.
Jennifer and her team are great! We purchased our home and years later refinanced with them. Very professional staff, easy to work with, and approachable. Planning on using them again for our next home!
I want to express my gratitude to Jennifer and her team. Im a first-time homebuyer. The home buying process was always guided by them, so I didnt have to worry about anything. They were also always available to answer my questions. The best word that describes the service they provided from beginning to end can be described as EXCEPTIONAL.
If your looking to purchase a home and you want professional and honest help with the process, Jennifer and her Legacy Mutual team is the way to go. They answer any question in a very well time matter. My family and I are very satisfied and happy to have choosen Jennifer Hernandez and her team for our home purchase.
Great customer service from Jen and her team. Purchased our house cross country so it was very stressful but thanks to the Legacy team they reduced our stress a great deal.Thanks to them for their process and great customer service!
I am an real estate agent and have worked with many lenders. Jennifer and her team are not only responsive, but also provide great education for new agents. They also provide us agents with some great marketing ideas that have worked for them. They are giving, kind, efficient and an all around GREAT lender. I would highly recommend them
Jennifer and the whole team at Legacy Mutual were great. They were very patient with me, answered all my questions. They worked my intitial mortgage and my refi. Kenny is also awesome ,super fast and responsive too. Can’t say enough about this group and appreciate all they do.
The Legacy team was outstanding. They were very receptive to emails, they kept us updated throughout the whole process. We were very satisfied with their service. If you are in the process of buying a home give Jennifer Hernandez and Kenny Hughes a call!
Jen and her team is amazing! I love how she takes time to educate and share her knowledge with everyone! They always provide excellent customer service and deliver above abs beyond.
I couldnt imagine working with anyone else for our mortgage. Jennifer and her teams communication, attention to detail, professionalism and knowledge of their industry is second to none. They made such a special purchase for our family a truly pleasurable experience. Jennifer and her team are simply the best.
Jen did a great job for us-timely and professional for our re-finance. She is honest and has a can-do attitude. She is also quite knowledgeable. I highly recommend her.
Thank you to Jen, Kenny and the rest of the team for working so hard and helping us close on the house as soon as we did. We appreciate you being available to help guide us through the process and help us understand it better.
Jennifer and her team of experts have not only served as my own personal mortgage company when my wife and I bought our home, but as a full-time professional Realtor, she is also the top recommendation for all of my clients as well. Her team has been my go to mortgage company since 2009 when one of my buyers used her and I learned of the fantastic level of service they are consistently able to deliver.
I closed on my home a year ago and Jennifer and her team made the whole process a great experience, but her assistance didn’t stop there. I was able to reach out a year later with tax and escrow questions and she went above and beyond to help answer my questions, understanding the numbers, and making sure everything was in order. I would highly recommend her and her team to anyone!
I can’t say enough about how wonderful Jennifer Hernandez and her team are! They guide you through every step of the home buying process from pre-qualifying to offer to closing. And they provide support and guidance after the purchase, including how to file your homestead exemption! I’m so glad I found them!
Jennifer and her team are absolutely amazing! They are very organized and offer great customer service. She is one of our team’s top referral partners. You can’t go wrong with Jennifer and her team!
I love referring my clients to Jennifer. She is on top of everything. Keeps you updated at all times and gets it done on time. Highly recommend her and her team. They are awesome.
Jen and her team are running a well-oiled machine at Legacy Mutual. All while keeping clients best interest at heart. Their goal is to get our buyers to the closing table, but even more importantly, they keep the buyers best interest at the pinnacle of everything they do. Its been a 5-star experience every time!
Jen with Legacy Mutual was so helpful in helping me refinance my home loan. It was easy and fast. And now Jen keeps me updated on my personal property market value as well as the overall neighborhood. Would definitely work with with her again.
Great experience with a great team to work with. Solid communications regarding all aspects of the process with quick and accurate response to all my questions. Highly recommend this group for your mortgage needs.
I highly recommend The Hernandez Team at Legacy Mutual Mortgage. They are very professional and thorough. The team lead me through the process, let me know what to expect next. Communication is a high priority with The Hernandez Team. I could count on a call once a week through out the process to keep me informed. The closing process was much easier than I had anticipated. They even followed up after closing to ensure my satisfaction with the process and to wish me happiness in my new home.
The team at Legacy Mutual were phenomenal! Everything went so smooth and they were able to answer all our questions very quickly. They walked us through every step and their estimates were pretty on point. My wife and I are so thankful to have them as our lender. Would 100% recommend them to anyone and everyone!
Weve worked with Legacy on our mortgage and our refinance and both times were as painless as we could hope for. Jen and Kenny have taken really good care of us, and we see no reason to use anyone else. Give them a try and I bet youll thank me!
The Hernandez Team was outstanding in assisting us with the purchase of our home, and it was a blessing when they reached out to assist us with our homestead exemption because we had no idea what to do. Then, to find out how easy it was with their assistance made us very thankful for all they have done!! They are awesome and will recommend them to our friends and family!!
Jennifer and her team are very efficiency, resourceful and professional and make me look good in front of my buyers or refinance past clients. With my clients the Hernandez crew and I are a team. They also provide me with tools to help me grow my business which is a plus. They invest in my business. Thank you so much for all you do .
Jen can be trusted to do an amazing job for each and every client. She is a brilliant educator and a great communicator and tends to all the details to help make the process a breeze. Highly recommend!
Jennifer and her team were very helpful. They keeped us well informed through out the whole process. Definitely recommend her if you are trying to purchase a home.
Highly recommend Legacy Mutual for all your mortgage needs in Texas. I have used them a few times, including a refi that was completed while I was living abroad. Kenny is the best mortgage broker with the highest caliber of communication, organizational, customer service skills. He always worked around my 8 hour time difference. Highly highly recommend!
Legacy Mutual did an outstanding and professional job with our first mortgage with them. We are currently using them in our quest for a new home. Even though it has been an up and down journey because of the current real estate market, Jen, Kenny and the rest of the gang have been extremely supportive, understanding, quick to respond and easy to work with.
Im a Real Estate Agent, and I cannot say enough how helpful this team is to me in business, and to my clients. They are terrific at educating agents, as well as, helping advocate for the client. Jennifer is also a well known National Business, and accountability coach for REALTORS and Loan Officers, in the Country, and every encounter you get a business tip, and support and encouragement if needed. One of the most proficient Loan officers out there!!
Jennifer and her team at Legacy Mutual Mortgage did an incredible job for my client. The amount of communication that all parties receive from Jennifer’s team is 2nd to none!OUTSTANDING!!!
Jen Is a go get it with integrity type of person, as is her team. She associates herself with only the best professionals in the Real Estate realm.A great communicator who cares about YOU, your vision for your future and your home.
Jennifer and her team do a great job and consistently communicate throughout the process. They are hands on and never leave you wondering where things are and create a great experience from start to finish. Would highly recommend them to anyone looking at lenders.
After our experience with Jennifer Hernandez and the Legacy Mutual team, we will never work a mortgage with a big bank again! Yes, they were knowledgeable, consummate professionals. But more than that, they were kind, helpful, accessible and local! Call. Youll be glad you did.
What an amazing experience from start to finish. We had a short timeline and a long distance move. Kenny, our loan officer, walked us through the whole process step by step. I cannot say enough about the service and care this team provided us during our loan process. Thank you all so much! You have earned my business and I will recommend your company to everyone I know.
Jennifer built her firm with decades of commitment, imagination, energy, passion, dedication, cheerfully, with an innate sense and ability of and to help clients achieve their dreams of becoming a home owners. Legacy is established and has products for varied income levels but most important - integrity!SJBryant
100% recommend Jen and her team! They provided top notch service, education, and communication during every step of the home buying process, ensuring that everything went smoothly.
Being a first time homebuyer, Jen and her team helped me a lot through the process. Jen was very knowledgeable and communicated with me throughout the process.
They made my home buying experience so easy. They explained everything and kept me in the loop every step of the way. I was so worried that my first time buying experience would be like those Ive read about online, but with Legacy Mutual it was so easy. Even when problems popped up they were at the ready to help me solve it quickly. I honestly couldnt have asked for a better company and people to work with.
I first heard about Jennifer Hernandez (Legacy Mortgage) while reading about her in the Houston Chronicle. A few days later, on March 14, 2020, we signed a contract for a new home build with David Weekley. I picked up Jennifer’s business card at David Weekley’s model home.When I first called Jennifer, she was very helpful and friendly. She sent us an email which explained the process along with a lot of documents that she needed from us. We received our approval in the next few days, and then COVID-19 happened. While that was a very scary and uncertain time, we were in good hands. We followed Jennifer’s advice along the way. While our new home was being built, we got our house ready to sell. We listed it and had it under contract and sold within 5 weeks.We moved into a short-term rental for three months while the new home was being built. Jennifer answered all of our many questions along the way and provided reassurance when needed. As we neared our closing date, Jennifer and Kenny Hughes provided weekly updates and offered great advice on how to secure the lowest interest rate. We closed on time and our loan was funded early that day.We were in good hands even after our closing, Jennifer sent helpful emails with friendly reminders to submit our new home documents to the county and to apply for the homestead exemption. Once our home appeared on HCAD’s records, we noticed the square footage was incorrect. Jennifer was helpful in getting this resolved. We simply filled out a form and submitted documentation from our appraisal to get it quickly corrected.One of the best things was Jennifer’s down-to-earth webinar/video on how to protest your taxes through HCAD. In 25+ years of home ownership, I had never considered protesting our taxes. I followed her advice and protested our tax assessment which resulted in having our home’s appraised value reduced by $28K.My best advice is to work with Jennifer Hughes on your next mortgage. She is gold. Follow her advice, do what she recommends, and you will be very happy with your results.
Jennifer is a great lender and person. She has helped me many times in my real estate journey as an investor, agent and now Broker/owner. You can trust Jennifer with your home purchase or refi.
I had a great experience working with my Jennifer . Their communication was excellent, and they ensured that the closing happened on time. Highly recommended!
Jennifer and her team were fantastic in helping me to go through the process of getting approved for a loan. Because I am semi retired several lenders were not giving me a chance to prove that I could afford a refinance loan and Jennifer was the only that stepped up to the challenge.
Jen and Team provided one of the smoothest transactions to date, she’s well known by other agents which also helped with making offers
We have used Jennifer and Kenny for 4 real estate transactions over the last 15 years. Always professional, impeccable service, and current and relevant knowledge. I would give then 6 stars if I good! Highly recommend.David Hamilton
Jennifer’s team has always made a positive impact on my clients. They always say how smooth and informative the consultation is and are very happy with the referral. I look forward to doing more business with them.
Jen and her team were awesome! They were quick to respond and clarify everything throughout what could have been a very complicated process. We would happily use or recommend them.
The Hernandez Team has provided excellent service, before, during and after the funding of our mortgage. Phone calls we made to the team were promptly returned. Questions were thoroughly answered. We were kept well informed throughout the preapproval and loan funding process. There were no surprises of any kind. I highly recommend everyone one on the Hernandez Team.
Jen was recommended by a friend. Did a refi with she and her team. Very responsive, with personal touch, and open communication. She and her entire team were great through the process. Highly Recommended!
Jennifer and her team are outstanding. They keep the buyer and agent updated every step of the way, so we never have to wonder where we are in the process or if there are outstanding items. Highly recommend!
Jennifer and Kenny took great care of me and my family both on financing our first home and our recent refinance. They walk you through every step of the process. A wonderful experience.
This team is the best in the business! I have turned to Jennifer and her team every time I need help with a mortgage, refi, or just questions and they call me back immediately! I would never use anyone else in the business but them!
Our first time buying a home and they have made this experience so personal. I didnt feel like I was just another customer. They were actually the second mortgage company we went with and I am so glad I found them. The little personal gestures is what put them above everyone else for me. They guided us through the whole process and was readily available for the all questions and concerns we had. I would use them again and definitely recommend them!
The best!! Even though they are located in Texas, they were able to set up the refi process for me in Colorado as if they were here. Everything was seamless. Jen and Kenny kept me updated throughout the process and made everything so easy. Highly recommend this team!!
The team at Legacy are a great mix of warm and professional. We bought our first home with them 7 years ago, and just refinanced it with them last month. They held our hands through both processes, and the refi could not have been easier. They never dropped the ball on communication or expectations. I highly recommend Legacy Mutual Mortgage.
Had a great experience with Jennifer. I was referred to her and went in to the office within 2 day and received a pre approval. The entire team was wonderful and informed me of the process.
Great company! Very attentive and quick to reply if you have any questions. We had Kenny helps us through the final steps of the process and everything went very smoothly. Will use again!
The best team ever. There are NO impossible things for them. All other landers dont like to dill with subcontractors ( 1099 ) forms. Probably to complicated or a lot of effort. It doesnt matter if you have Jennifer on your side. From the time I stepped into her office to the closing date was less than two months. Deep gratitude from me and my family
Very patient and understanding. Easy to talk to. Mortgage companies can be a hassle at times, but Legacy Mutual takes the time for the client to understand each step and action taken. They also follow up and continue to maintain an honest and open communication for any future concerns or questions. Thank you very much
Jennifer Hugh’s Hernandez is a top notch financial savvy wizard. She led me through the loan process seamlessly. I highly recommend Jennifer. She’s the BEST!
The Hernandez team at Legacy made the refi on two of my investment properties so easy and seamless. From start to finish , the entire process was painless as they guided me through each step. The portal they use to upload necessary documents really helped expedite things as did the useful videos they email you explaining all the requirements. I will definitely use these guys again! Thanks Jennifer and Kenny!!
Jennifer Hernandez and her team are true professionals! Communication is super important to me and extremely helpful when dealing with home loans and meeting timelines. Ive never been out of the loop when working with The Hernandez Team! Thank you!!!
I represented the buyer in a transaction with Jennifer. She was awesome. She kept everyone updated in throughout the process and everything went great!
The thought of starting the process to purchase a home, was very stressful. When we had our first meeting with The Hernandez Team at Legacy Mutual, all that stress went away. Everyone was very knowledgeable and helpful. The process was quick, and easy. Everything was explained in a manner that was easy to understand. I recommend The Hernandez Team to anyone looking to purchase a home.
Great teaming up with Jen and her team! They were very communicative throughout the entire process. They are in my top 3 lenders to refer. Thanks again for all of your help!
Jennifer Hughes Hernandez and her team go above and beyond. As first time homebuyers, Jennifer made the process as seamless and smooth as possible. We’re so grateful we got connected to her!
Jen and her team go above and beyond. She GIVES her partners and clients A TOTAL VIP treatment. 100% recommended
My clients are given suggestions, and they interview and choose. Anyone that has chosen Jennifer and her team have always raved about their service and professionalism. I will definitely continue to refer them business.
Jennifer and her team did a fantastic job for my first home mortgage. Her knowledge benifited me for a long term about the housing mortgage. I would recommend her and her team to anyone who is willing to need mortgage.
Loan with Jen provides the ultimate home mortgage loan experience. Jennifer and her team are extremely professional and knowledgeable. They make the mortgage loan process understandable and painless.
These guys are all-stars. Got us into our house in the middle of a pandemic in only 3 weeks. Huge shoutout to Kenny, who is a machine. The team communicates extremely well-- I was always able to reach them, and Kenny makes a point to call each client weekly just to provide an update. Oh, and they made sure to give us very conservative estimates for cost to closing, so when we got the final number, it was significantly below what we were expecting-- a very welcome surprise!
Looking to buy a home? Dont look anywhere else. Legacy Mutual Mortgage was an absolute pleasure to work with. This team just gets it. Jennifer, Kenny, and their entire team made home buying as simple a process as it can be. They went above and beyond in customer service and answered all my questions. Buying a home is stressful and Legacy felt like a true partner during the process.
With all the complexities associated with new mortgages, and new homes, the Legacy team really made this process the most trouble free. It was a pleasure working with them and were integral in meeting our ambitious closing. Very professional and efficient.
I used Jen and her team to purchase my first home back in 2017. They were great to work with, super friendly and always available and willing to answer all of my questions. I would highly recommend them to anyone.
Love this place!! This company was very professional and quick. I was able to get preapproved within 1 day!!! This company knows how to handle business. Jennifer is soooo professional and knows what shes doing!!! I would definitely recommend Legacy Mutual to anyone looking to buy a home!!!
Wonderful, friendly and informative team! So much patience with my many questions. Truly made my experience wonderful! I would definitely recommend this team if you’re a first time home buyer!! Thank you Jennifer and Kenny!!!
The continuous flow of communication made the entire process from first inquiry through closing easy and fast.
Made the process super smooth! Would definitely recommend to a friend!
Jen and Kenny walked me through every step of the process. Their level of communication was above and beyond. I would highly recommend working with them for a new home loan.
Jennifer has done my mortgages and refinances and her service has been outstanding. We love her. She is highly recommended.
I just love Jennifer and her team. She goes up and beyond for her clients. I will recommend her to anybody that needs the services. I cant wait to use her again in the future.
We loved to work with Jennifer and her team! they were very reliable and helpful all the time, thank you for getting us into a new home!!
Notnall lenders are created equal.Jennifer, Kenny and their team provide first class service to every client I have every referred. A joy to work with!
This was my first time going through the mortgage process, and I couldn’t have asked for a more knowledgeable, professional and personal team than Legacy Mutual to guide me through it. Jen and Kenny are the absolute best!!!
Jennifer and her team are very communicative and responsive.She is great to work with and would highly recommend!Lenore Bush/Realtor
Jennifer was amazing to work with, very knowledgable and made our buying process extremely easy! I would highly recommend her and her team!
Jennifer and her team offer top-shelf service from beginning to end. I love the communication, and our clients love the concierge treatment!
My first time buying a house so you can imagine all the questions I had. The whole team was AMAZING answering all my questions and keeping me informed on the process. I will definitely refer my friends and family to the Legacy Mutual team.
Jennifer was great to work with and got us to closing on time! I would highly recommend her!
Wonderful experience! So helpful, nice & responsive. I was moving to TX & Jennifer & the rest of the team went out of their way to assist me. The process was smooth. I highly recommend them.
Couldn’t be more satisfied with the overall experience! It was a very smooth and quick process. All of our questions and concerns were addressed in a detailed and timely manner. I have been recommending them to all of my friends and family that are in search of a new home.
Jenn, Kenny and team are as good as it gets.They have assisted me in several purchases and refinances over the last 20 years or so, and they never fail to deliver....professional in every sense of the word.
Finding Jen has been a blessing! Her team is exceptional and always closes on time. Thank you Jen!
This team has been so helpful to me as a first-time home owner. Before closing, during closing, and long after closing. They have helped me financially, emotionally, and intellectually! Great team. Highly recommend them.
This was out first home and the Jennifer made it very easy and less stressful at the closing. We love the monthly updates and tips. Very well done. THANK YOU!!
Amazing Experience! The entire team was efficient, knowledgeable, and helped us get locked in and refinanced with these low rates!! Super friendly service and got it done in record time! Love this team, will recommend them to everyone! Thank you!!!!
Jen, Kenny and her team did a great job in getting this deal closed on time. Always kept us updated and on track.
Fabulous experience with Jen and her staff! Great communication and resources throughout the entire process. Any questions were quickly answered via email or text. I highly recommend!
Jen and her team were professional and provided great service. They answered all of my questions in a timely manner and made the whole process go smoothly. Would definitely recommend.
I have purchased several homes in the past and this has been the easiest and fastest way to closing. Customer service is excellent. As a very busy working individual I really appreciate it how This process was made easy and simple for me.
Working with Legacy Mutual Mortgage are the best of the best of the Best!!. I would highly recommend it to my family and my friends about them. So glad I chose the right lenders to help me..Five star all the way!!!!!!!
Very good experience. I highly recommend The Hernandez Team at Legacy Mutual Mortgage. Friendly, efficient and professional. They keep everyone informed so there are no surprises on the way to closing.
Excellent service. Continues to provide meaningful insight and advice long after we closed on our home. I would definitely recommend Jen and her team!
So easy to work with, the team was great and explained everything so well. Thank you for making my home buying so easy! I closed in less than 30 days, yay!
Jen Is fabulous!!!! She follows up on every step of the transaction. Very smooth to work with her and they have great rates.
The thought of buying our first home was overwhelming but the Hernandez Team at Legacy Mutual were very knowledgeable and friendly! An awesome team to work with!