Can’t say enough about the NRL team so very thankful we made a decision to use them. Miss Crystal goes above and beyond to get you what you need so you’re able to make a sound decision for your future home. The most important thing is that they put the Lord first. This process was made better because we used NRL mortgage Their personnel is top-notch
Words cannot express how grateful we are for Brittany and Misty and everything they did to make our home-buying journey a reality. From the very first conversation, Brittany made us feel heard, supported, and confident in what can often be an overwhelming process. We could tell she was an expert on her field and knew exactly what to do. She took the time to explain every detail, answer every question (no matter how small), and guide us with patience and kindness every step of the way. Her expertise and dedication made all the difference, ensuring we got the best possible loan for our needs. More than just a professional, she became a trusted friend, always looking out for our best interests and working tirelessly to make sure everything went smoothly (even during the weekends).Because of Brittany and her team, we are now proud homeowners, and we couldn’t have done it without their hard work and genuine care. If you’re looking for someone who truly puts their heart into their work and treats you like family, look no further. We will forever be grateful!Leo & Jen
Jennifer and her team are absolutely fanatic! Their goal is to make sure you have the smoothest and less stress experience as possible. Some of the best things about our experience with using them for a home purchase was the (1) prompt response to any concerns or questions (2) clarity through every step of the process and (3) presenting the best type of loan options as well as the varying programs to lower our closing costs. We would 100% use her and her team again if we were to purchase another home.
I had a great experience working with Paul! He was quick, efficient, and made the entire process easy to navigate. Paul was super dependable, always avaible to answer questions and guided me through each step of the process. I wouldn’t hesitate to work with him or NRL Mortgage again in the future and highly recommend their services for anyone who is looking for a smooth stress free mortgage experience!
10/10 recommend! Paul was amazing as well as the rest of the staff! While signing all of our documents we were blessed to have met the staff who were willing to help entertain our kids so we could focus. Paul was incredible with helping us every step of the way and was on top of getting all necessary paperwork processed in a timely manner.
We had an exceptional experience working with Jennifer. From the very beginning, she guided us through every step of the process, highlighting key areas we needed to consider and helping us make informed financial decisions. Her expertise made the entire experience not only smooth but also incredibly efficient.What stood out the most was Jennifers patience and dedication, even during our endless phone calls. She took the time to explain everything thoroughly, ensuring we understood all our questions. Her team was equally efficient and professional.I cant recommend Jennifer enough for anyone seeking knowledgeable and supportive guidance. She truly made a difference in our journey!
Brent went above and beyond to make the mortgage process smooth and stress-free. He was always available to answer our questions, no matter the time, and explained everything in a way that was easy to understand. His dedication and hard work made a huge difference, and we couldn’t recommend him more!
We recently worked with Karly and we really have no words to our experience. The whole process was very smooth and she was by our side throughout the way. Anytime we needed something she was there ready to answer any question we had. This was a great company and we couldn’t be any more happy with our new home without the help of NRL mortgage.
Mason is amazing! He communicates well with my clients and does a great job of following up. He is very familiar with the loan products that are available and offers clients sound advice on which products will work best for them. I will continue to utilize Mason on all of my deals.
Working with Mason Lee was an absolute pleasure from start to finish. As a loan officer, he truly went above and beyond to ensure the process was smooth and stress-free. Mason’s knowledge of the industry is impressive, and he took the time to explain every detail, making sure I understood all my options. He was always available to answer my questions and kept me informed at every step of the way.What really sets Mason apart is his dedication to his clients. He was patient, attentive, and worked tirelessly to get me the best loan terms possible. His professionalism and expertise made the entire experience feel seamless. I felt confident and reassured knowing I had someone as competent as Mason guiding me through the process.If you’re looking for a loan officer who genuinely cares about your needs and delivers outstanding results, I highly recommend Mason. You won’t be disappointed!
Raymond Kimbrell is exceptional! I would have dropped out of real estate if I never met this young man. Ray is a great loan officer. Very professional, honest, dependable, and full of integrity. Thanks for everything you do. I look forward to many more years working together.
I recently worked with Brittany Adams for my mortgage, and I couldn’t be happier with the experience. From the very beginning, she was professional, knowledgeable, and always available to answer my questions. The mortgage process can be overwhelming, but Brittany made it seamless by clearly explaining every step, presenting multiple options, and guiding me to the best solution for my situation.What stood out most was her dedication to getting me the best possible rate and ensuring everything stayed on track for a smooth closing. She always kept me updated and was proactive in addressing any potential issues. If you’re looking for someone who genuinely cares about their clients and makes the mortgage process stress-free, I highly recommend Brittany!
Quick, accurate, flexible, low pressure, and competitive fees. The only time I was tempted to go somewhere else was when it took me a while to understand where all the numbers were coming from. But for people who arent math teachers like me, you probably appreciate just knowing the out-the-door and monthly costs.Please keep in mind that anyone who has gone through them has said their initial estimate is high. Everyone I have talked to has ended up saving hundreds of dollars off of their initial closing cost quote.
I would recommend NRL Mortgage. The staff kept me informed throughout each step of the process and lowered my expected anxiety to zero. Knowledgeable staff always answered my calls and emails. There was good communication throughout each step in the process.
Karly was the best! She was always available to answer any questions and walk us through the process each step of the way. She would explain our options while respecting whatever we decided. Definitely recommend her!
Crystal Allen with NRL was amazing to work with. I cannot say enough good things about her and the excellent job she did. Working with her made the whole process easy and seemless. I would recommend her to anyone!
After 30 decades as a REALTOR, I am very picky about the lenders that work with my clients. Karly was extremely professional, educated them thru the process, communicated beyond my expectations. Definitely someone I would refer again!
It has been an honor working with Brittany! We are first time home buyers and she held our hand through the process of buying a home for the past four months and really worked with us. She is always a text away no matter the day or time. Brittany is an absolute gem and helped us get into the perfect home💗🏡
I have never been disappointed working with an escrow officer affiliated with NRL. Everyone I have had the pleasure of working with goes above and beyond for my clients. NRL makes the home buying process easier on an overwhelmed buyer.
Baxter Barber is indeed the Best in this business! He definitely has a gift to provide knowledge and care to people in this space of buying a home. Baxter is Top Tier and i definitely recommend him to anyone looking for someone to guide them through the home loan process and ultimately get them Closed! Thanks again Baxter for your dedication and passion to add value to this industry!
I honestly cannot express enough how amazing NRL is to work with. For reference, I filled out applications to a bank and a credit union well before I contacted NRL, and still received a pre approval package from NRL before any of the others - at even more competitive rates. Karly has quite literally restored my faith in customer service in a world that’s dominated by robots on the other end of the phone. As a first time buyer, they made the process very easy and I never had to wait for any question to be answered. I highly recommend for anyone in the Houston area.
We were very pleased with how Todd and his team worked double time to close our purchase early for us because of our unique circumstance and how prompt they were in answering our questions during the entire process of the buying experience. I highly recommend them.
Highly recommend going through NRL Mortgage. Had a wonder experience working with Jennifer. Great customer service, smooth process and there to help with any questions along the way!
Todd and his team worked miracles to get us an affordable mortgage at a great interest rate. Todd has endless amounts of energy and ideas and puts it all to good use working the system in our favour. 10/10 would work with NRL Mortgage again and recommend to our friends and family.
Brent was exceptional! He went above and beyond to help us. He was in constant communication with us and guided us through every step of the process. We couldnt have asked for a better person.
Faith walked with me from start to finish, she kept the faith even when there were hurdles in the process. I wouldnt hesitate to recommend her as a loan originator.
The best company to work with they are fast efficient and they communicate with you throughout the whole process. If you are looking for a company to get your finances for houses look no further this is it. John Burde you are the best!!!
NRL made everything smooth from pre -approval to closing. Faith Kiunga worked diligently and without prejudice to make sure everything went well. Just like her name we kept the faith and we finally moved in our dream home.God bless you Faith and NRL.
Working with John was a fantastic experience from start to finish. His professionalism and dedication ensured a smooth and efficient process for my clients. I highly recommend John of NRL Mortgage to anyone in need of a reliable and supportive mortgage partner.
No muss no fuss. Jennifer or her staff were always available for questions. I have a home now!
I was looking for a product, like a bridge loan, and Brent was able to provide us with such a loan. Also, Brent and his team helped my wife and I stay on top of any forms needed to be filled out and signed amidst all of the chaos going on around us, and really helped us stay on target and prepared for our closing date. We are very greatful for all of the support we received leading up to the closing, and the continued support with making sure that we file our homestead exemption, and we that we do it correctly. I strongly recommend Brent and his team to anyone seeking a home loan.
Thank you for your detailed approach to this deal . Our clients appreciated your creativity solving problems and timely communications. Thank you and I look forward to more collaborations.
Abe was great! Thank you so much for your professionalism throughout our transaction. Your weekly Tuesday calls were incredibly helpful.
It was a great experience because , it was are first time buying house and we were nervous but Jennifer and her team were there to back us up and help us when we needed, they gave us good advice and they were fast in resolving are problems
I been purchasing home with him for years and he is the best!!!! He goes off and beyond. There are no words to express how much I enjoy working with him and Daniell!!!!
RAYMOND KIMBRELL!! Incredibly professional and extremely knowledgeable when it came to my loan! He made the process very clear, transparent, and absolutely understanding! He was dedicated in communicating every step til the end, and always available for any questions I had!! 10 ⭐️ ‘s for Ray!
You all went above and beyond to get us our house, God bless and thak you
Outstanding work dedication, professionalism, and as well, the expedient work always in contact always touching base. Great communication, patience diligence.
Worked with Karly Woodling, she was excellent. My wife and I were first time home buyers and Karly helped every step of the way.
Brent was absolutely amazing! He is incredible helpful and knowledgeable. You can tell he has a passion and enjoys what he does. I really appreciate how quickly he responded to any questions I had and how well he explained things. I really enjoyed working with him and look forward to working with him again in the future. I would highly recommend his services to my friends and family.
Brittany was amazing to work with she throughly explain everything to us and worked with our hectic schedule to make our dream possible.
Jennifer Morris is an incredible asset to NRL Mortgage, we thank her for her assistance in our home buying experience.
First time purchasing a home can be very stressful this was an experience that taught me what to expect if I purchase another home. Great to work with them....
I would leave a no star if I was able. This company is a joke! They do not know how to process a VA loan! They don’t follow up on anything. Constantly dropping the ball. Worst experience I’ve ever had , hands down. Under contract for five months, no approval no denial. Then at the end all the sudden we can’t get earnest money back because it expired. But they’re the ones who would never follow up or my file would sit on their desk for weeks at a time. No communication with anyone you would have to call and follow up with them yourself. Ended up, losing all money that was invested on appraisals, inspection and earnest money. Bottom line if your realtor deals with NRL, RUN!!
Working with Jonathon and the team was such a great experience! From beginning to end it was a smooth process and I never wondered where I stood on approval. Communication was superb, I would highly recommend this company.
I was recommended to use NRL by a realtor I was using. It was the worst experience EVER! Communication was terrible with Gabrielle, she would go days without responding. She strung me along for 2 months just to tell me that my income could not be used??? This was after they already preapproved me for $215,000. Every time we did speak I got the feeling she had NO idea what she was doing! Very inexperienced and very unprofessional! I would give no stars if I could. Also when I shopped for another lender I got pre approved for $340,000!! So I didn’t understand the discrepancy of over $100,000?!? Fast forward 5 months later I’ve finally moved into my home, moral of the story please shop around for a lender! I would highly recommend staying away from NRL! It’s not worth the headache.
Great professional and responsive team. Felt Ray went above and beyond to get us into our home!
Chris went above and beyond from the first time we spoke with him. We have bought and sold several properties the past 9 years and this was by far the easiest and fastest moving process. Anyone in need of a loan should definitely use NRL Mortgage and ask for Chris!!
Karen is the cream of the crop! Being a first-time buyer, we had no clue what we were doing or what anything meant. Karen was gracious enough to take the time and break down every single part of this process. She never once showed that we were getting on her nerves with all the questions and some were definitely asked multiple times over lol!!! Would I recommend Karen??? ABSOLUTELY without a doubt. The process was that much more easier because of her. Forever grateful for her help and expertise!!!
2nd House Purchase with abe & the experience has been top of the line!
Baxter’s Barber Was A Whole Vibe .. Professional Quick responses.. Transparent over thee top to relieve any stress please keep Baxters around … I would recommend NRl to everyone
I worked with Yves and Natalie and I highly recommend them and NRL Mortgage. They exceeded my expectations by ensuring that I closed on my house in a record time. The team was incredibly responsive and helpful throughout the entire process. They were dedicated to making sure that I closed on my house as quickly as possible. I am extremely satisfied with the level of service and professionalism provided by this lender.
Chris is an amazing mortgage broker. We have used him multiple times over the years. I refer him to all my family and friends in the home buying process. He is quick, responsive and a master at executing and getting things done. He is a valuable resource that I will continue to use as long as he is in this business. Fully trust him.
Mason was phenomenal and helped us every step of the way!
Rob Warren was great. Very efficient, reliable and knowledgeable. Very helpful and made the process easy. He informed us every step of the way and we enjoyed the videos. We were always responded to in a short period of time and all questions answered so that we understood. He never made us feel like we were a bother. A great experience that could have been a nightmare. He made buying a home achievable where others could not. His asst. Canyon was also helpful. Very pleasant to work with. Would definitely recommend NRL to everyone. Donna Giordano and Ray Olsen
Cliff is phenomenal, and he made a tedious process as easy as could be. You can’t go wrong with him!
Karen was phenomenal from the first time we spoke. She was very informative and answered every question I had. She made me feel extremely comfortable and reassured me that purchasing a home was an obtainable goal and that I would have a team to support me and walk me through each step. I would highly recommend Karen for anyone who is a first time home buyer who needs a little extra support and a knowledge teammate.
Our real estate agent recommended NRL and Chris always had an honest answer and was reachable 100% of the time. I don’t think I went an hour without a response to my texts or calls. He explained the very intricate details in terms we understood and gave us tons of options when we needed them. Great experience!
Awesome team, communication was great process was smooth and updated us every step of the way.
Nebil and his team were amazing! They worked expeditiously to get my loan approved. When the first house deal fell through because of builder issues, they were patient and switched gears with me once I found my new home. They were always available for emails, calls, and even text messages. I cant thank them enough and I would highly recommend them to everyone.
Raymond and all of your staff were very courteous, professional and friendly making the whole experience delightfully comfortable.
Brent was extremely knowledgeable, direct, and communicative. He was readily accesible through email or phone, and If he couldn’t get back to us quickly, he let us know in advance and informed us to contact his partner Daniell. Daniell was also so responsive and readily provided assistance and direction as needed. They make a great team and I’m very thankful to have had their guidance and knowledge to help us through the stressful process of first time home buying. Additionally, he was able to do a no income verification and no employment verification loan and worked with us to find a rate that worked for us in this current market. While my credit wasn’t the best, he guided me on ways to help get my credit up to get my loan approved. Thanks to Brent and NRL, I have purchased my first home. Big thank you to Brent and team!
I am so thankful for Brent and Danielle. They went above and beyond to ensure everything was as smooth as possible. They were very informative and maintained an open line of communication at all times and saved me so much money due to their knowledge of all programs I was able to take advantage of. You will not be disappointed with their services! They are an amazing team and I’m forever thankful for their assistance. I highly highly recommend.
Baxter and Tina were great at navigating my hectic schedule and multiple obligations to get things done!
Kay is a go-to person when you need a loan. She’s very communicative, knowledgeable and professional! Highly recommend!
We are very satisfied customers of NRL! Each team member was dedicated, helpful, patient, and quick to respond to our questions. We never felt like we were just another client. We always felt as if we were a priority to them. Smoothest home closing process ever! Would happily recommend this company to anyone!
Great service, they took great care of us. They were so easy to get a hold of when we had questions about our home buying process. I would definitely recommend this company.
Chris at NRL Mortgage was so great to work with. He explained the process every step of the way. His communicate style is perfect and always made himself available when I needed anything. He was very personable and made me feel like I was his top priority. I would highly recommend Chris and NRL Mortgage.
Brent was Amazing. He was very patient and very kind. He was always responded quickly and answered my million questions. I would recommend to everyone. He also provided great advice to help me not make costly mistakes. He made the process of buying a home so smooth. Everyone I interacted with was great. The assistant and the loan processor. Thank you NRL team for helping me get my first home.
We had an amazing experience with our loan process through NRL Mortgage. Brent and Daniell did an an outstanding job. Always very attentive with such a positive and professional attitude. Thank you so much!
Super communicative and easy to work with Made buying a house as pleasant as it can be
The service that we received from Brent with NRL Mortgage was exceptional and professional. We appreciated the knowledge, professionalism and patience that he presented to us during the loan process. Hes problem solving ability and overcoming any challenge that will present is truly his gift. I will use his services again in the future and will recommend him to everyone that I know! Brent and his team are the best! Highly Recommended!
Very easy process, and professional. Chris was great and easy to work with, made the process totally without stress. Chris and NRL are top notch!
I am thankful for Brent and Daniell. They were on point. I could call them or email them at any time of day and they will respond. They made buying a home less stressful. Brent was straight forward on everything, which I liked a lot. They did a No Income Verification and No Employment Verification loan. I was very blessed to have Brent and Daniell in my corner. Thank you to the both of y’all!!
Great experience, great communication! They took the time to make sure all my questions were answered and they were readily available. Also, I got a better rate than I expected and we closed on time. They made the home buying experience a lot less stressful. Would highly recommend both Chris Basso and Chris Bernacki with NRL!
Lawrence was great! He was ALWAYS professional and patient as he walked my husband and I through the financing of our first home. We listened to everything he said and because we followed his advice, my family was completely prepared financially and mentally at closing. He emailed informative videos and answered our numerous calls and emails within hours. I would recommend him to anyone who need these services!
Brent and his team were extremely professional every step of the way. When my husband and I started the Journey, we received other preapprovals however NRL was hands down the best lender. If you are looking for a reliable lender that will not let you fall, I recommend Brent and his team, as it is clear they know what they are doing. I will recommend them to anyone.
Victor and Bryan are an excellent team. Victor was very much involved through out the process, even sat through our closing.Very personable team. Very approachable. Couldnt have asked for a better service.Thank you for all your help. You guys worked with us for almost a year and a half. We have made our dream come true, in part, thanks to your amazing customer service and assistance with the loan process.
Helped us through the entire process from start to finish. Cody truly made our first-time home buying experience comfortable. His team is professional, effective, and great to work with. Will not hesitate to recommend Cody and his team to anyone!
Could not be happier with our choice to have Pablo as our Loan Officer in the purchase of our new home. Pablo more than exceeded all expectations! His knowledge and deep expertise coupled with his great demeanor make him truly the best person for the job! I would highly recommend him and his Team to anyone in need of his services. Thanks again Pablo for such a great experience!
I worked with NRL Mortgage on the purchase of my first home, Veronica Berry and Jonathan Sandhu were my loan processors and let me just say i cant thank them enough, they went above and beyond and exceeded my expectations. They made sure the process was nice and smooth and explained everything along the way. I would definitely recommend them to friends and family! Just awesome!
Brent was absolutely the BEST! He was worked very fast and his communication was PHENOMENAL. He worked very hard to get us the best deal. Not once did we feel lost or pressured throughout the process. Thank you for helping us get into our first home!
Salena was amazing to work with!! She answered all my questions and concerned and made the process of buying a home feel so simple.
Brent was very responsive and helpful. He understood our unique situation and was a problem solver. The whole NRL team was great in seeing us through the process and helping us get to close on our new home.
It was a GREATpleasure working with Brent Powell and his team Daniell Graves were so AWESOME! Very helpful patient and meet all my needs they were with me from start to the finish line. Very caring understanding and answered all my questions when i couldnt understand anything .I HIGLEY recommend NRL Mortgage for your mortgage company on buying your next home 🏡 Im z happy first time home owner.Glenda Ferrer
NRL is more than a mortgage company. They are a personal touch. Our experience made us feel like we were being taken care of by family. Thank you again!
We loved working with Cody and his team! From start to finish they made the first time home buying processes easy and informative. The videos about the next steps were our favorite because we always knew what to expect next. I can honestly not say enough good things about them. Our whole process was completed in about 30 days! Thank you for everything!
NRL has always offered us the most competitive rate for a mortgage and our broker, Chris Basso, is the very best! He was so nice to work with on the purchase of our first home that he was of course the first person we thought of when it was time to buy again. He has offered helpful advice and crunched numbers for us between moves and always makes the mortgage portion of house hunting and buying a breeze. He is fast and efficient in his communication and kept us up to speed every step of the way, always following up and making sure we understood the process. Can’t recommend Chris highly enough! Our loan has always been re-assigned to another financial service provider after the sale (which was expected) and we have been happy with our loan service provider as well. All around a great stress free experience.
Salena and her team at NRL Mortage went above and beyond to help this first time (prickly pear) buyer. I really appreciated their knowledge, patience and professionalism.
Im so incredibly happy I chose to work with Cody Grizzoffi for my first home purchase. There is so much to wrap your mind around when it comes to lending and all the numbers involved. Cody took the time to carefully explain multiple lending offers in a way that didnt feel like a used car salesman. His team knows what theyre doing, they are easy to contact, and they are quick! I was able to close much earlier than I expected, and that definitely would not have been possible if Id gone with a large bank.
Very friendly, and quick to response to communications. Worked with Brian and he took his time to walk us through everything to make sure we understood and had all our options present to us.We will be working with him in the future for all our property finances.And have already recommend him to the few people we know looking to buy a new home.
Closing was very fast and straight forward. Elijah, Justin and his team helped us through every step of the way. They were always available to answer our questions. As first time home buyers, we had not idea what in the world we were doing. They guided us through the entire process. We had no issues whatsoever. I would definitely use NRL, Elijah and his team if I ever need to.
Im a first time Home Buyer and I had an AWESOME experience working with Jonathan! He genuinely cared about making sure I understood the entire process, all the verbiage, provided the best finance options for me, and made me feel important. He answered all of my questions (I had plenty lol) professionally and any day of the week. Ive already recommended using NRL Mortgage to a few of my friends starting their home buying journey!
Tyler Helm was SUPER sweet and helpful throughout our entire buying process. He made sure we were understanding everything and was always available to answer any questions. I have already started recommending him and his team to friends who are looking to buy homes. Thank you for taking away some of the stress of purchasing a home!
Superb Professional Service!We would like to thank Brent Powell at NRL Mortgage on the way he handled our recent resident mortgage and furnishing us options on different insurance companies. It was handled in such a thorough polite professional manner while providing us with regular updates, questions being answered in a prompt time frame; while he still worked at obtaining us a great interest rates. We will definitely recommend Brent Powell and his awesome team to others.Thank You,Mark & Rebecca Kennemer
I wanted to share the feedback I provided to Andy Dowdy regarding Brent Hoffmans performance as my loan officer on my recent home purchase. I was beyond impressed with the support I received from Brent and Andy. Brent was extremely helpful throughout the entire process- both in his responsiveness (he really went above and beyond in this area!) as well as in assisting with educating me on various aspects of the process and working with others on my behalf (my realtor, my Relocation company, etc.) to facilitate the loan process. Brent provided me with a comprehensive list of necessary documentation, up front, and we were in communication daily throughout the loan process. Many family members/friends have commented on their surprise that we were able to close on the house so quickly (he processed my loan in two weeks!) and I am pleased that we were able to do so. I would gladly refer anyone to Brent and NRL.
Rob Warren was extremely professional and helpful during the entire loan process. He made it effortless and without any stress at all. We were approved quickly and closed on our beautiful, new home without any complications. Thank you all for such a great experience.The Saggese’s
My fiancé and I have had a wonderful experience with NRL! We were going through someone else that wasnt working out and then we got the pleasure of working with Andy Dowdy, and he had completely changed our first time home buying experience! He was able to get everything in order and get the ball rolling for us it has now been nothing but a positive experience ! We would highly recommend him to anyone. Thank you Andy for the wonderful experience!
Shannon and Monica were absolutely wonderful throughout the whole process. Always so professional, on top of everything, so helpful, and so thorough. They were always available to assist in anything we needed. Always friendly and kind from the very beginning. During what could’ve been a very stressful time, since we were first time buyers, Shannon and Monica made it so much easier, guiding us the whole way. They’re attention to detail made the difference in the world. We definitely recommend them!
Derrick was very friendly and helpful throughout the engagement. I had previously signed on to go with Loan Depot 3 weeks before I spoke to Derrick, and he closed it way before I heard from LD.Derrick took extra time after hours to handle my calls and queries. Absolutely enjoyed working with him.
Nick was incredibly helpful from the pre-approval, to researching monthly costs for every home we even considered buying, all the way through closing on the home of our dreams. He was kind, professional, informative, and patient. Nick helped me and my husband complete all the steps to buy our first home, and we will forever be grateful to him. Thank you so so much to Nick, April, and the entire NRL team for helping make this a smooth and painless process.
Kelley was fast and efficient and got everything done for me quickly!
Chris and Chris did an amazing job! They made the process very easy, had great communication, provided options and followed up on every promise and document sent to make this transaction go smoothly. Thank you both for everything and I will definitely recomend anyone in the future you you guys!
Weve been in our home for just about a week, and Ive already recommended NRL to a friend. As a first-time home buyer my partner and I were overwhelmed with the process. Princess, Debbie, and Daniell made everything simple and seamless. What should have been a stressful time in our lives was far easier than we could have imagined. They were so helpful, supportive, and most importantly, on our side. We appreciate NRL for everything and helping us purchase our first home! Thank you!!
This is our second time using Nick with NRL. The experience is always consistently great. The process is easy and I always feel like I’m getting the best deal possible. Communication is easy an always prompt. Highly recommended!
Karen Newman is so knowledgeable and such a wonderful person to work with. She answered all of my questions and was there every step. This made my first time home buying experience with NRL one that deserves a 5 star. Thank you guys!
NRL Mortgage comes highly recommended. The company provided a secure system for personal data entry that made the process easily accessible. NRL Mortgage provided financial assistance to commodate our needs and was very couteous, patient, efficient, and productive. Thank you NRL Mortgage
Brent, Laurie & Daniell were a dream team to work with. They made our entire process a breeze. We were cleared to close a week early! Can’t beat it with a broom! 10/10 recommend.
Lawrence was very responsive about all the questions I had. He explained my options to me thoroughly and was beyond helpful in the decision making about what my choices were. I never felt any pressure to make a decision I was not comfortable with. He made himself available after hours and many times worked nights/weekends to get the deal done in a timely matter.
Lisa Alvarez was excepcional throughout the entire loan process. She kept us well informed from beginning to end and I would highly recommend you ask for her services when working with NRL mortgage. Also thank you Roger Alvarez for being an amazing realtor.
Justin was absolutely amazing from the very beginning to the very end. My husband and I are first time home buyers and and did not know what to expect out of the process, so naturally we were a little nervous. Justin made sure we were in the loop every step of the way. He went over and beyond to get us to the finish line and for that I am forever grateful. Thank you Justin
Rob was such a pleasure to work with. As a first time home buyer, I was nervous about the process of purchasing my first home. I was truly shocked how smoothly this process went. Rob was extremely prompt, courteous, thorough, knowledgeable, and overall great to work with. I highly recommend Rob from NRL Mortgage.
I can’t begin to to thank you for all your help! Katie was wonderful and genuinely cares about the people she helps. She was with me from beginning to end and always available to answer any questions I might have. It was even more special when she was there for my closing. She helped me make my dream come and I will always be grateful!
This company is AWESOME!! They took care my family with flying colors. We were able to get a home to change our familys legacy. A special thanks to Brent, Daniell, and the entire NRL Mortgage team.
They are a very good team. Pat was very helpful with the whole process and answered any questions I had. I thought it was going to be a long and stressful process. But Pat made not stressful at all and it was not a long process. I would highly recommend NRL to any one I know.
Brent and Daniell went way above and beyond to get me the very best financing available. Brent was a huge help during the shopping process assisting with information for each property I was interested in. Once we got to the final phase, he and Daniell made sure everything was taken care if and all forms were submitted as soon as they were prepared.
From the beginning of trying to obtain a mortgage to the day I closed I was nervous as I was buying my first house. Josh was there for me every step of the way. Weekends, day or night I could call Josh and he would answer or call me right back. I would highly recommend Josh and NRL. The whole team did a great job and as long as you do your part you will close very quickly and own your own home!
The entire team at NRL went above & beyond. From building my credit profile & scores, to home searching & finding best fit for my income & lifestyle. The dedicaion & professionalism throughout the process from beginning to end was ExceptionaL. Thank you all for all your patience, commitment to serving & helping people make their homeownership dreams a reality. We are favor grateful for all that you have done for us & we will continue to share NRL with friends, family, and colleagues. Godspeed
I was comparing 2 loan companies / officers. Kat impressed me enough to get my business. She was prompt in answering questions I had concerning the loan process and the costs & fees associated with a home loan. In addition, she was friendly and personal. Kat also put out there that, if the circumstances were right, she could do a loan in 15 days. I had my first offer fall through after starting the loan application process. I put Kat to the test of being able to have everything ready for a closing in 15 days on my 2nd house. She did it in the 15 days...and that INCLUDED weekends! And lets not forget her go-to help - Corey. He works behind the scenes to keep everything moving along. Thanks to both of you! You make a great team.
Cynthia and her team had their hands full trying to get me a mortgage on a new home. I had a unique situation that tested their ability to get me qualified. Ultimately they got the job done like they said they would. Theyre highly qualified, very patient, and very resourceful. I would highly recommend them.
April Smith and her team at NRL Mortgage were fantastic throughout the entire mortgage process. They were very timely and thorough in their communication and efficient and effective in their management of documentation. We were a head of schedule in preparation for closing on Friday, December 7, despite the Thanksgiving holiday falling in the middle of the process. We highly recommend NRL Mortgage to anyone seeking an excellent customer service experience when pursuing a mortgage!
This is the second time I have worked with Ms.Newman. Ms.Newman was awesome. She walked me thru each step and answered all my questions. It was an painless experience. I highly recommend Ms. Newman to anyone who is purchasing a home or refinancing, she will get it done for you.
NRL, Brent and crew where very helpful with our home refinance. They were patient and explanatory, when gathering all the paperwork we needed. They worked long hours to get our refinance completed. They exceeded my expectations. I couldnt be happier with my new mortgage and home insurance.
Rob Warren helped us obtain two loans in the past year. We found him to be highly professional, responsive, kind and knowledgeable. He kept the process rolling and made it very easy for us to walk through the steps. Rob was a pleasure to work with and we look forward to continuing to do business with him in the future!
David does a great job at communicating the loan approval process expectations. If I had any questions, he was always available. He also sends little videos for each step to make sure you understand what is happening and what comes next!
Working with Jessie and his team at NRL Mortgage was absolutely incredible. I closed on my home within 3 weeks. The professionalism and the communication made this transaction very smooth. Whenever I had a question it didn’t matter what time of the night it was, he answered and got an answer I needed. I’m extremely impressed and will refer all my clients to Jessie in the future
My experience at NRL was the most God awful experience of my life. Katherine Olmos and her mention P.Lawrence was equally as awful she portrayed she was trying to help us when in reality she was searching for every reason to not help even including saying she once called me with the actual investor on three~way 🙄.Next she went so far as to say that we weren’t able to get financing because we couldn’t have 2 FHA loans or properties within a 5 mile radius. So I reminded her the other property was paid off and was no longer a FHA property, still it didn’t matter. My husband credit score was almost an 800 when we started the process ending in a little over600 . She also told me we needed another inspection because she drug it out for almost 6 plus months after I paid for it again she then told me we didn’t need it🙄 100s of dollars wasted again . Also constantly sending the same information several times. Neither did I but I will never use her or NRL !!
Catherine Behrend took us from start to finish - she was our loan originator and why we worked with NRL Mortgage. Catherine explained the processes to us with the utmost and honest professionalism. Her ability to illustrate the big picture while managing the minute details afforded us the opportunity to get a clear picture of the financial benefits of refinancing. She sees the overall picture and looks at it from different angles – which is what sets her apart from others. She was organized & thorough, as well as kind which made all of the difference in our interactions with NRL Mortgage. We will recommend her to every friend and family member we know. She is why we put our trust in you. Thank you.Janet Meis
If you are looking to purchase or refinance your home, Karen Newman with NRL is the lender for you. She is extremely knowledgeable of the industry, she is easy to speak with, and she is very involved from the start. She gives you the truth and allows you to make the decisions. Ms. Karen is available no matter the time of day or day of the week. She made this process so easy for me being a first-time home buyer. If I ever find myself purchasing another home, I will DEFINITELY reach out to Karen Newman ffirst.Again, if you are looking to refinance your home or you are in the market to purchase a new home, Karen Newman with NRL is the way to go.
I went from being chronically homeless to purchasing a 3 bedroom home with a pool. They made me confident in my ability to be a homeowner and made it possible for me to enter into homeownership, debt free as well. I would have liked having a better time frame laid out, but overall have referred others since the start. They did a magnificent job writing my loan to best suit my situations. Great working with them.
The mortgage re-finance process was very smooth and efficient. Derrick was patient with our questions and us trying to understand the process. Derrick promised the best rate, and he was right, as I shopped around to confirm. Ive already recommended Modi to a family member.
Nebil was so wonderful through our whole home buying experience. He helped us understand everything, every step of the way. Through the whole home buying experience, working with NRL was the easiest process of them all. Were so thankful that we had Nebil and the NRL team to help get us into our first home.
Great communication, great customer service 🏆
Great easy experience. NRL helped us with our initial mortgage 2.5 years ago and again with our refinance. This time it saved us over $400/month with the incredible rate weve gotten. Thank you very, very much!!!
Derrick Sherrard and NRL mortgage made what can be the most stressful part of buying a home the easiest. He and the rest of the NRL team worked together to do exactly what he told me he could do. I made first contact with him on 07/31/19 with a closing date of 08/14/19. Derrick assured me he could get me through the entire process on Day 1, and 2 weeks later we closed on our exact closing date. Everyone was so professional and worked hard to get things done on time. I would refer them to anyone searching for a home.
Alicia and Sean were great to work with. They made everything as easy as the process can be and kept me in the loop the entire time. Would recommend NRL to anybody and everybody. Thank you for everything!
Integrity, great attitude and customer focus describe the journey on which Pablo Contreras was able to guide us. It was a roller coaster of emotions, specially when dealing with proof of identity, previous loans or previous property. However, at the end, the result has given our family a sense of realization, great satisfaction and happiness. We express gratitude on behalf of our family. Points to consider in the best interest of NRL and customer experience: -- documentation in other places outside the US may not be up to par -- systems describing rural properties may be different from urban areas and may not be modern -- information with the potential to impact approval decision may be discussed with clients at once; the sooner the better for the process and coordination of related activities
Rafaela was great! She was there for me whenever I had questions and always had an answer. Always willing to help and give advice. I really felt comfortable having her help me through this process and will definitely be recommending her to friends and family. Keep up the great work Rafaela!
Cody and his team were extremely responsive and knowledgeable. This was the smoothest home-buying experience ever. Cody is proactive and asks for any possible thing an underwriter might want so that its smooth sailing from that point forward. I was apprehensive about buying a home at first because of my student debt but Cody was able to make it happen. I needed a few extra documents, but he requested those at the very beginning. I didnt have to dig for documents at the 9th hour because Cody knew his stuff! Love this team! Shoutout to Janee, too! Shes super sweet and is there for you every step of the way. :D
Im a new home buyer and he is alway available to answer any questions you may have. There was a lot we didnt know about and what to sign up for but he always steers you in the right direction. They work really quick to get everything in on time and will co tact you immediately if they need anything. They are efficient, professional, and patient I would recommend them to anyone buying a home!
This was my first time buying a house. Martin and his team at NRL made me feel like family. I was very nervous at first with all the horror stories I have hear over the years when it comes to buying a house but experienced no issues at all. By fair the best customer experience I have ever had.
Derrick Sherrard and Natalie Zirkle did an amazing job with my refinance. They answered any questions promptly and accurately in a very professional and friendly manner. With their help I was able to close on the refinance in two weeks! I recommend these two without reservation.
This is beyond excellent customer service, knowledge and support. Cody and Tim are amazing. Highly recommended for all, but especially for entrepreneurs. Learn how to build properly.
Nebil was very helpful in our home-buying process. From the preapproval process to buying, he made sure we knew what to expect and what was needed from us. He was extremely timely in all communication and available at a moments notice if we needed his assistance. This is a crazy time for the market, and he made sure to show us he cared about us as real people and not just clients. I wouldnt hesitate to call him (and NRL) again should we need to.
Patti Contrasto delivered a great experience with our investment loan. We got a competitive rate and she was very informative throughout the process. The communication was superb and we will continue working with her for all our investments.
Lawrence and the Modi staff were professional, personable and got our loan financed quickly. We are pleased with their service and will definitely be our first choice should we require mortgage services in the future! Thank you for everything! Cedric and Stephanie Haynes
Melissa Serna was always there for any questions or any quotes we wanted to have for houses we were interested in. She turned the world of mortgage talk to plain and simple words that we can all understand! I’m very thankful we had her by our side during our home buying. She will walk you through every step of the way and questions you have, she is just a call away!
Im a first time home buyer, and I couldnt be happier with nrl. I enjoyed the hard work and dependability when it came to any of questions and concerns. Derrick and his team made the home buying process so much easier.
Cody Reid and his amazing team were extremely sensitive to my deadlines and showed extreme concern when I had an unfortunate experience with the previous mortgage company. He and his team were responsive to EVERY email and phone call and gave practical expectations for the close of the loan. I have dealt with at least 6 mortgage companies over the years and Cody and his team sparkled above them all.I highly recommend NRL Mortgage and Cody Reid because they were extremely friendly, knowledgeable, and completely responsive. When you are making a decision regarding purchasing or refinancing you, need someone like Cody and his team in your corner.Buying a house carries enough stress. You don’t need to also stress because of unreturned calls. Cody was my mortgage avenger!!!
This is my second time working with Dayne and continued to knock it out of the park. From the purchase of my first home in Dec 2018, to refinancing it about a year later, he was such a great help every step of the way. 1.5% lower and a 15-year loan life reduction later, I would definitely recommend him/NRL Mortgage to anyone. Thanks again!
We are from Florida and wanted to move to Texas to be closer to our son and daughter in law. Kyle and his Team was amazing, they helped us finance a new home and walked us through each step. We would defiantly recommend using them. Garlon & Patsy
This was a very horrible experience overall. I wish I could give Patti Contrasto and Tim Williams a zero rating. After about two months of catching up on documents, Patti was still late with paperwork. She would tell my wife and I that she had no help (assistant) therefore, we had to help her do her job and gather documents and etc. Also, she tried using the Texas Land board act without consulting me about it first, then told my wife and I that it was a guaranteed closing if we went through with them. They had us go everywhere around town to gather documents that Patti and Tim both guaranteed would all be needed to close, and still it wasnt enough. On top of that, we had received an email of our closing documents that everything has been approved and to show up at the location 3 days after. A day later, my wife made a call back to Patti, since it was Tim that gave us the approval, and she told us that we werent approved. We were angry because my wife and I both felt like she wouldnt have told us until the day of closing. How is it that this company contradicts itself. One lender says were closing and the other says were not closing. This was a very horrible experience as first time home buyers, it has left my wife and I both in doubt on how we are going to choose a trustworthy, honest and great team next year, since this company wasted our time for 5 months. The only relief we gained from all of this was that when it was all over, we didnt have to deal with Patti and her team anymore. We lost so much money in so little time. BEWARE!!! DONT USE THIS COMAPNY!!! STAY AWAY!!!
Brent was very knowledgeable and informative. The process was smooth and easy. Even my realtor wants to use him to refinance her home. I definitely recommend Brent and NRL for anyone looking to buy/refinance.
To be honest NRL was not the first reference I was given when starting the home buying process. it was not until my 3rd recommendation when I was set up with Martine at NRL league city. After talking to Martine a relationship was formed and I didnt look back at any other leanders. Martine was very responsive and helpful putting up with all my repetative and sometimes dumb questions. And poor Martine took my after-hours nights and eekend phone calls to try and catch houses that were flying off the market, sometimes quicker then what I could put and offer down. Mind you this was all for before meeting Martine who answered my calls and had and offer letter most of the time that same evening I requested it.What I liked most about working with the NRL league city team is that no matter who I worked with they were all very responsive and great sense of humor which is very important to me especially in these pandemic times. If you cant have fun during this stressfull process with people you trust enough to help you buy a home then you are working with the wrong team and need to move your business to Martine and her team at NRL league city.Also with all the talk with clean working environment, I always felt safe going into the office to sign and turn in paperwork and the NRL team also made it very easy to do most everything online or phone and there was never anytime I felt uncomfortable giving my information over the phone. I was kept up to date with all moving pieces of the home buying process at all times there was never one time I felt in the dark. I would and have recommended the NRL league city team especially working with Martine if I ever in the market for another home to buy I will definitely keep my business with Martine and team at NRL league city.
Alicia was absolutely wonderful to work with. From start to finish she was ever so helpful. Even if this was a stressful process she answered questions at every step of the way. I really enjoyed working with her and would highly recommend her for all of your lending needs.
Cody Grizzoffi is the best lender I have ever worked with. He is highly knowledgeable, communicates clearly throughout the entire process and provides the highest level of service. I cannot recommend him enough.
I filled in an online inquiry, no reply. After calling the 800 number 5 times, someone finally answered the phone. She directed me to a loan officer who did not answer the phone and the phone disconnected. I called back, a few more times for them to answer, I left a message with the person who finally answered the phone and no one called me back. I wanted to go through your company as the builder had you listed as the preferred company. So I then went online and found another number. I got in contact with someone who was so bad at responding to my questions, even after I sent all requested information, we lost the house. I told the agent I wanted to close by the end of the year. We are now approved through another lender at a good rate, they wanted even less information than you all. Time for us to get a home. I will never recommend your company to anyone and will never use you again, terrible customer service.
Nebil was professional and patient, he understood the urgency of my situation and made it happen. I was able to reach out to Nebil around the clock and he kept me informed throughout the process. He got my loan approved promptly and got the process started asap. He alerted me when time sensitive documents were sent and followed up throughout the entire process.
Brent Powell and Danielle Graves Excellent people to work with! They helped us get the house we were looking for swiftly, with great customer service!
NRL Mortgage helped my husband and I get our first home! We needed more space for ourselves and our 7 month old son. I honestly feel like Dayne Goldsmith of NRL went above and beyond to help us get into our dream home, and we will forever be grateful for that. We are definitely recommending NRL to everyone we can who needs a home loan or a refinance
Expectations were met, mortgage company was always available to answer questions that I had being a first time home owner. We wanted to close by a certain date and the company made sure it happened, even worked after hours and answered the phone for me no matter what time it was day or night to get the job done!!! Derrick, Chris and Sheridan Thanks again!!
An exceptional loan officer with a can and will do attitude, Patient, kind and understating, he goes above and beyond. He walks you and is with you through each process, keeps you well abreast of what is going on and the expectation at each stage of the house buying process. I highly recommend him, his impact and assistance was key in my purchasing a beautiful home.
Brent was very helpful the entire process! Highly recommend him. He went above and beyond to help us purchase our first home and I couldn’t be more grateful!!
I would recommend NRL and especially Salena Whiddon and her team to anyone looking to purchase a home. They made the process easy to understand, gave prompt response when we were in need of guidance. No one will harder than them to get you into the home of your dreams!!!! Believe me I have seen it first hand. Thank Salena and NRL.
Great team providing excellent support throughout the process
As a real estate professional myself, I only wanted to work with the best. We knew my loan was going to be difficult. Cody Grizzoffi was able to think outside of the box and went the extra mile to get my loan approved and got me in my new home!
I was relocating from Boston to Houston Texas. Matthews team made the mortgage process seamless and painless at the same time. Theyre a very professional and courteous crew, theyre always in contact with me each step of the way. This is my third mortgage, NRL I would have to say is the best of the bunch.
My loan process ran very smoothly, and Raymond Kimbrell was always available and knowledgeable to answer my questions along the way. It gave me confidence in completing such an important transaction. I highly recommend you give NRL Mortgage of Seabrook a chance to earn your business if youre looking for a mortgage loan!
There should be a way to give 0 stars and I would give several. Absolutely the WORST experience ever! Patti is rude, condescending (called me Hon) and blames clients for her and her staffs mistakes. She is late on absolutely everything. Horrible communicator, never returns emails or phone calls. We almost did not close...because she was working alone and was very busy and did not complete her work until the morning of closing. Patti practices on a very thin legal line....she contacted an insurance agent to create a policy for my new home WITHOUT my permission and then tells me I really need to use that insurance agent. I could go on for hours about all the things that went wrong...none of which she ever apologized for or recognized she could have done things better. Read ALL the reviewes...95% are terrible...says a lot.....Simple...stay away!!!!!!!!!
NRL was very fast at getting my preapproval. They provided up to date emails and even helpful instructional videos on what to expect. Preapproval to closing was around 3 weeks. Pat was very accommodating in being available for any questions.
Courteous, FAST, and knew exactly all they needed. There was no back and forth, no delays, all the needed documents were requested at once. Closing actually caught me off guard, it was so well done. Kudos to Nebil and his entire team for a pleasant refi experience for a change!
I was forced to work with you as the builders lender. I was passed around between 4 or 5 different people. Nobody knew what they were doing. Everyone was inefficient, rude, unprofessional, unknowledgeable, un-empathetic ... the list could go on. I was ignored when I reached out for answers. Calls were not returned, emails went un-answered. Changes were constantly being made of which I was not being informed. My agent is angry, she said shes never worked with such a terrible company. The closing attorney hates working with you, but, his hands are tied because I guess youre his client. He said he gets complaints about you all the time. At this very moment you are holding $575 of my money. You double-charged me for my appraisal. You say the money will come back to me. But, Im not holding my breath. I closed on my house now and that means I dont have to communicate with you EVER again and THAT makes me happy!!! You sent me a survey asking how you can make things right -- well, you can give me back my $575 for starters. And, maybe you could fire Laurie Gillespie and Nicole Bankhead. They were the worst! Laure in particular did not return a single call from me. She also had my portfolio for a year and didnt get started working on it until right before we were supposed to close. Then, she ran into issues and needed things from my agent immediately. Then, she was rude to my agent, telling my agent she didnt have the facts right. In fact, it was Laurie who didnt have her facts right.
Great team with a great work ethic. They are very efficient and understand your time is valuable. They work hard to get you a good rate and wont steer you wrong. Call Brent today!
What we liked NRL mortgage is how they helped to get us where we wanted to be and communicated each stage during the process. We also appreciated how personable the staff is and their hard work.
Catherine Olmos went above and beyond for us, as first time homebuyers we were clueless! She was always avalible at any time, never said Its outside of my work hours instead we were urged to contact her anytime if we had any questions about anything, we loved that about Catherine. Professional, understanding , knowledgeable and patient all of these traits are needed to make for a successful purchase. I recommend Catherine Olmos 100% for a smooth sailing home purchase!!
Highly recommend NRL!! Salena Widdon and Jarred assisted us and work extremely hard to get us our home loan!! Salena us very knowledgeable, and guided us fought to get us to the very end!!
Closing was very smooth and straight forward. Nicole Solari and her team helped us through every step of the way.They were always available to answer our questions and work for us in professional manner.As first-time home buyers, we had no idea what in the world we were doing. She guided us through the entire process to CTC.We had no issues whatsoever. We would use NRL, Nicole Solari and her team near future.Nicole Solari has proven to be Sr. Mortgage Loan Originator.
Brent and his team did a very good job for us. Always stayed in touch and made the purchase smooth and easy. I highly recommend them.
I wish there was a negative star, this place is a joke and does not do anything to assist in getting the mortgage that they client desires. They only work for themselves and underwriting ask for so many letter of explanations and so many documents it outrageous, I have been thru the mortgage process a few times and this was by far the worst experience and most stressful. Had I not had a sale and purchase all set I would have told them to forget the mortgage and go elsewhere. Thankfully I have refinanced to the exact loan I wanted to begin with and the process took 3 weeks instead of 2 months of hell. I would start far away from this place. You will have a much better experience elsewhere.
Nebil found us a great rate, and we were able to close early. He made the process easy and seemless for us. Highly recommend.
Salena and her team are amazing, made the whole process so easy and stress free!
Thanks to Winn Molnari and Greg Hoppas, my contract was saved and I was able to close on time. They acted quickly and efficiently to get it done in record time, and kept me updated along the way with great customer service.
Cody and his team at nrl related very well to me. They answered all my questions with grace and patience. I was kept up to date on the progress of the loan process. They are trustworthy.
Thank you for making this happen John.Cheers!Gil
Had a great time with these guys made everything as easy as possible would definitely recommend them to any body else
Ms. Princess Pulido and her team were all professional, patient, attentive and genuinely honest about the process and did everything they could to find perks that you qualify for. Very veteran and first responder friendly!. Definetly recommend NRL mortgage and miss pulido!.Thanks for the great experience!
From start to finish the experience of being financed through NRL Mortgage with Katie Wells was easy and laid back but very quick too. Would definitely reccomend to others.
Top notch lender. Matched all rates thrown their way. Jonathan Sandhu was our representative and would recommend him to anyone. He maintained us informed every step of the way and exceed our expectations.
The process was quick, succinct, and done. The various levels of review made the process accurate and acceptable to the different agencies having an approval authority in the process. Michael and his team were easy to work with.
Chris Bernacki was awesome throughout my purchase experience. Even with a few bumps in the road, he stayed on top of things. Would definitely recommend him to anyone.
Easy process and handled quickly and efficiently on their part. 5 stars
Chris was more than willing to help guide me on making the best moves financially, and has even offered his services in the past on some spot-jobs. Would highly recommend NRL to anyone looking for financial advice.
We were very happy with our ReFi process with Modi (NRL). Lawrence Ellis was responsive to all our questions and provided helpful advice. And the rate we got was great.
I liked the response and attention even after office hours. Made the loan process very easy on my side and was very informative as well. Overall I would recommend Rafaela Ruffino and NRL to friends and family.
Just. Excellent. And Crystal Allen is a rockstar.
Brent Powell is awesome! He always answered my calls day or night. Professional and hard working. Recommend!
Very good people to do business with, AnthonyGarcia and his team were right on track throughout the whole process. Warm and friendly. Would recommend to anyone looking for a mortgage . Excellent A1.
Great communication, answers all questions thoroughly and provided the best service! We are so pleased with the easy smooth process of our recent home purchase. Highly recommend Johnathan and NRL Mortgage.
It seems like NRL is where bad loan originators go to work. I should have heeded the warnings of other reviews. My builder pressed me to use Nicole Solari and her team to buy our first home. After issuing our pre-approval, which stated that everything- including my income had been verified, Nicole and her assistant Bailey discovered several things that could have been avoided up front, such as the 12-month rule for discharging debt that is on your credit report, but you dont pay for, in my case this was a lease that I co-signed on with a family member. The other thing was a changed balance on our credit report, this balance reported on September 14th- days after our contract was executed and was not discovered until October 5th. Our loan was delayed 15 days at first and another 5 days after that. Im not entirely sure what the underwriting department at this lender does, but is is surely not underwriting loans. The underwriter assigned to our loan had the file for over a week and when I asked Nicole if we could speed things up she cautioned me about prodding the underwriter otherwise she might delay or sabotage our loan. In what business is it okay to even entertain the notion that someone might intentionally mess with your life like that. The decision to go with this lender cost me and my family over $5,000, a month and a half and even more money extending our lease and finding somewhere to live within a day. Worse yet, the underwriter then made a decision to not approve our loan on the grounds that part of my income, verified by my company, that I pay taxes on- was not income causing our loan to be denied. Throughout this process in the last week we sought updates, myself being a seasoned Real Estate agent, knows that a file should not take weeks to be underwritten. When called, Nicole did not have answers and the conversation escalated (understandably so as we missed two trips due to the extended closing date and spent tens of thousands of dollars by then to close) to the point of her blocking phone numbers. Way to run into the fire. Now we have no house. Do not waste your time, money or effort on this sham and unprofessional operation.