Regus - Houston - Echo Lane

Jade & Kendra are the perfect balance of silly and professional & their bubbly spirits really brighten up the office. You can tell they really care about people; something you don’t see too often nowadays. Not to mention, Regus is a super clever business solution w/ great perks. I highly recommend for small business owners.

HANDS DOWN MY FAVORITE LOCATION TO WORK AT. Kendra and Jade are so sweet, knowledgeable and they accommodate as much as they can. My clients are treated well while waiting to be called back. The office location and cleanliness is always spot on. The parking is always easy. Kendra even helped me jump my car battery one evening after work. ☺️ I can’t brag enough on these ladies. The office space is just beautifully decorated, enough space and easy to find.

Kendra & Jade are always friendly & helpful. They keep the office cute, clean & inviting.

Disgusting. Carpet is nasty, furniture is falling apart. Sales force will lie in order to get you in. Once you sign the overarching contract, you are stuck. They will raise your rent year 2 for not reason. If you like being nickle and dimed, you will love Regus and their model.BUYER BEWARE!!!!!!!!!!!!!!!!!!!!

This is a wonderful locations.I love the cozy aesthetic this building has to offer. The lounge is warm and inviting and there is always a joke on the board to welcome guests. They have a pretty good cup of coffee and friendly receptionists. I love the idea of a shared workspace. This is a great location to conduct my business meetings, as it is easy to find and has FREE GUEST PARKING! There are some great restaurants surrounding Regus and it makes the space all the more convenient.Jade and Kendra do a great job of providing a professional, friendly, and welcoming business space.5 stars.

Very kind, courteous, and polite young ladies at the reception desk. They went above and beyond to address my needs.

I absolutely love these Ladies! Kendra & Jade always greet us with a smile and have been so sweet to us since we moved in earlier this year! The common area always looks so nice and inviting! It is the highlight of my day when I go to the office!! Keep up the great work Ladies!!!

Kendra and Jade at the Echo Lane location are extremely friendly and very helpful. They are always welcoming to us and to our clients that come up to the office. I have also been very impressed with the extra touches they provide to make life easier like having the wifi password on a card in our office or conference room so we do not have to search for it.

Kendra is excellent and very friendly and knowledgeable. She brings life to the center as soon as you come in. She greets with a smile and you cant help but love her southern drawl

Kendra and Jade are wonderful at what they do. They take the needs of the centers tenants seriously and deliver customer service to each tenants customers with a smile and complete professionalism.

Kendra and Jade are the best receptionists! Always with a nice attitude and positive energy. Thank you ladies for all your hard work! What color are you feeling today? 🤪

Kendra’s customer service was absolutely amazing. She was very warm and welcoming. Additionally, she assisted me with a much needed morning coffee. Overall great experience!!!!!!!

Such a peaceful work place.Kendra and Jade, 2 great ladies who are always happy to help!Love how they welcome you with a joke written on the lobby board 😁💛

Kendra and Jade greeted me with wonderful smiles and were so pleasant. They are an asset to their team! Keep smiling girls! 5/5 Stars!

Kendra and jade are great. So dar the best service we have received in the United States. I recommend Regus to everybody. This is a great work environment .

The Regus on Echo Ln has been a great place to office. Kendra and Jade at the front desk go out of their way to accommodate their clients and are a great face to the organization.

Both Kendra and Jade provide excellent and professional service. They are courteous, detailed and caring in ensuring their client’s needs are met.

Beautiful office with a mix of vintage and modern decor. It’s always festive for the holidays. The private working areas in the waiting area are great. The front desk women are very friendly and attentive. I always enjoy visiting this location.

Leasing an office space at this location has been perfect! The front desk both Jade & Kendra have been awesome they make this environment very comfortable and welcoming I highly recommend here 🤗

I kept Regus as a virtual office for my business, I’m a traveling surgical Registered Nurse, and I had spoken to the center manager 6 months in advance stating I was building a house and I would be terminating my virtual lease this year (2023) and the center manager failed to explain to me the process of terminating my lease and now I’m left having to pay for an additional 6 month lease that is useless to me since I now will have a home office as I originally explained to the center manager and now I’m responsible for paying for the new contracted months. I had an excellent first impression and that’s why it pains me to write this review but, I am compelled to do so. That way I can assist my fellow Houstonians in preventing them from falling for the same trap of putting your trust in Regus. In the end they aren’t taking responsibility for there communication error and I’m left having to suffer. You would think people would want to take better care of their first responders.

Kendra and Jade are a joy to work with. Professional, friendly, and accommodating. Very much appreciated by me.

Regus Echo Lane is always clean and inviting. Kendra and Jade always greet me with a smile and are always helpful and friendly!

Now, let me tell you why Regus - Houston Echo Lane is a big deal for me. I started my business during COVID and Regus Houston - Echo Lane is where is all started. They were a big part of my transition from California. Its an amazing location and has been apart of my business growth journey since 2020. They provide executive offices in a beautiful building. This made an impression on clients. The staff is very friendly and professional. They offer many comforts and benefits to you and your clients. Ive met many great Entreprenuers from various industries. Regus- Houston Echo Lane isnt just a workspace. Its a community, a hub for innovation, and a catalyst for business growth.

Jade and Kendra are the best! Always on time and always professional. They bring happiness and care to this office.

Kendra and Jade are the best! They are always so friendly and quick to help! They make working here a joy!

Such kind staff and great, clean location. Ive visited others around town and this one is the best. Kendra and Jade are awesome!

We’ve been tenants for several years. The office managers - Kendra and Jade - are always so helpful and cheerful.

Clean facility! Kendra and Jade at reception are amazing! Helpful and very responsive to all my pesky questions.

Kendra and Jade do a great job, and they are always in good spirits. The office wouldnt be the same without them.

Super cool building. The office is very clean and quiet. Girls at front desk are polite and professional Amy Bell (Seipel)

Kendra is always so friendly and professional. The lobby is always very nice and welcoming!

Ms. kendra & ms. jade are nice, & warm. very clean lobby, smells like morning time in the winter. 😊

The receptionists here are always helpful, the space is always inviting and clean. Highly recommend for anyone looking for a shared office space in Houston.

Jade and Kendra are very polite and informative. They are always on top things!

It’s definitely a nice office space and this is a good location but good luck dealing with corporate when you have any billing issues come up that are generated by their own accounting issues. I would not recommend any Regus rental location to anyone!

Kendra and Jade are wonderful at the Echo location. Always helpful to my guests!

Great customer service and pleasant lobby experience here at Regus, provided by the team Kendra & Jade :)

UNPROFESSIONAL: I went to retrieve my documents from 920 Echo Lane, Suite 200, Hstn, TX and was told receptionist “Andy” would have my documents to pick up at 12:30pm. I walked in and found no one seated at the receptionist desk. (Quite frankly, I had never seen a receptionist sitting at their front desk before.) A man walked in and I asked if he worked there. He said, “Yes.” I asked if he was “Andy,” and he said “No.” He stated that Andy was “their female receptionist.” I asked if he was an Atty. For Oath Law Firm. He said “No, these were Executive Suites and all shared Andy”. Later she finally came down the hall. I thought it unusual that she failed to greet me. I asked if she was “Andy, as i had been told that I could pick up my docs at 12:30pm. Still saying nothing, she just opened a closet, pulled out my heavy bag of docs and swung them in my direction. I grabbed the other side of the roped bag, which broke, rather than gently handing them to me - spilling documents in every direction. “Andy” did not offer to help pick them up, nor offer an apology. Rather, She turned her back on me and opened a closet door behind her. After gathering my documents from the floor - (I noted the side of the bag was now ripped, some of my multiple life ins. envelopes ripped and my 3 ring binder cover had detached from impact). I gently placed the bag on her receptionist desk, as I restrung the rope through their holes. I calmly inquired why she had not greeted me, with the courtesy of a response or greeting, when I asked if she was “Andy”, nor offered to help pick up my documents, nor offer an apology. She curtly responded that she had “already handed them off to me.” I stated “Most people would have gently handed me the bag vs. swinging in my direction, & have offered help to pick up, and to offer an apology.” She said, “Oh...WELL!!!”I said, “I find your demeanor and response rude.” She just said, “Was there anything else?” Motioning to the door. I said, “No.” then hesitated and said “Yes, what’s your last name Andy?” She said, “None of your business! I don’t work for OATH LAW FIRM and idk why he isn’t doing business with you any longer, but you’ve got your documents and it’s time for you to leave.” (The Atty. in question I had contracted to create a Family Trust. However, my responses WERE NOT DISCLOSED IN THE TRUST!!! After receiving errors a 2nd time, I told him I did not have time to do Quality Control checks, as that was his responsibility. After a Third Set containing errors, we mutually agreed to terminate our contract and refunded my money.Wouldn’t you have wanted your requests to be accurately listed within Your Family Trust)?And yet, “Andy” felt very comfortable being careless and Quite Rude to me, causing damage to my documents. I find such behavior from someone who is supposed to be the face for ALL TENANTS rent individual office spaces within a REGUS property, would even allow such unprofessional behavior, or being deemed even remotely acceptable.I’ve held managementpositions my entire life, overseeing National and International accounts, and have hired and fired employees.As such, I wanted to alert REGUS Property Management that “Andy” has done a great disservice as a representative of Regus Property Management Co.,Had she been my employee? I would have fired her in a NY Minute. Hence, this review to alert REGUS management, that when I now see a REGUS placard on a building, it leaves a bad taste in my mouth, every single time. Your employee created that totally unnecessary experience.Andy’s roughshod attitude, completely rude & unprofessional behaviour began the very moment she walked down the hall.With so many SUPERIOR, PROFESSIONAL RECEPTIONISTS looking FOR WORK, who KNOW how to act professionally handling a front desk. One who is actually seated there when clients arrive, readily available to pleasantly greet guests, and help them.Such a beautiful building & yet such an ugly reception. BEST to use Professionals who WILL ENSURE A QUALITY REGUS EXPERIENCE.

Kendra and Jade are always helpful to my team and my clients.Thank you!

Jade and Kendra are the best. Very helpful with explaining my renewal options.

The Regus company offers incentives for 5-star reviews. This is a violation of Googles policies and specifically discouraged by the FTC.

Great customer service , very clean and well maintained lobby. First time visiting and I was greeted and welcomed amazing.

Convenient & clean. Kendra and Jade are the best and very knowledgeable and helpful!

I am visitor at this location for Spanish lessons. Kendra at the front always greets me with a smile.

My personal experience with Regis is very negative and I cant go into the details for fear that this aggressively litigious company would try to sue me for inflammatory or defamation of character that should be enough to say what my experience has been with this company. I would never do business with them again or recommend them to anyone

Kendra and jade made Upton’s lobby feel like home!

The wonderful staff always welcomes you with a smile. Organized and efficient!

Great and courteous receptionists. They always go the extra mile to help us when we need something.

Excellent service from Kendra and Jade, and good services. Only missing a fax machine!

It is a warm welcoming environment. Good professionalism exhibited. Thanks guys for the job you do!

This lobby is by far the fanciest lobby I have ever been in. It is peaceful, quiet, and elegant.

Kendra and Jade are always helpful and pleasant to deal with.

Great staff, fun treats , clean and spacious office suite

Jade and Kendra are always SO helpful!!

Very clean lobby with super friendly receptionists!

Clean building! Good customer service! Convenient location and great place to work. 10/10 would recommend!

Very nice and professional staff. Very helpful and courteous!

Kendra and Jade are so welcoming.

Its a great work space. Very clean and run in a professional manner

Great space! Very welcoming!

Kendra and Jade are great!

Staff is great

Awesome place wonderful people !

Office building with a lot of of businesses

Nice place

Good service