Keller Williams Platinum

Do not rent with Redemption Property Management (Karen Rainer). We moved into a completely dirty and disgusting home. The fence was broken the entire time we lived there. All of our maintenance request went unanswered and we still have not received our security deposit.

We rented a home with Karen Rainer for 1 year and it was the worst experience ever. If I could give 0 stars I would. She is a terrible real estate agent, and worse than anything she is incredibly rude. DO NOT DO BUSINESS WITH HER. Working with her had to be the worst experience of my life. I wish I never entered into a contract with her. If I could have one re-do in life, it would be to never work with her again.

We rented a home from Karen Rainer last year and it was the worst real estate experience either of us have had in our lives. I have emails to back everything mentioned in here. First the real estate lock box with key inside was left on my door for 3 months after moving in. Countless emails to Karen and calling the office in Jersey Village went unanswered. During second month I physically took btdoor handle off door went to Keller Williams office asked for office manager. He proceeded to mumble and uh um completely could not care less. Karen finally calls and talks to me like I am a child which of course did not go well. Two weeks after office visit box disappeared. The handle to open the oven door physically fell off endless unanswered emails we lived there 4 more months with handle on the top of fridge, the emails completely ignored by Karen. Month before we finally got to move out bathroom light switch made snap pop sound and you had to wiggle it for light to go on. Contacted Karen guys coming emailed her guy never came. This was never repaired by the time we moved.Lastly deposit return. We moved out 7/31 august 29 we get email uh um I need address updated to send you your check. We update address heard nothing. 9/26 I stop by office ask for office manager show her month old email updating address ask where is my check please. Woman like guy months earlier uh um well we cant help you rentals are not part of what we do but I will text her. Karen responds oh we sent a check to your updated email but your zip code was wrong. Go back to august 29 email to update her and address and zip code are , correct. She was a horribly pathetic agent for us, unresolved safety issues , unanswered emails , and just one of the rudest unmannered condescending people I have ever had the misfortune of meeting.

Very un professional, we have cash money to buy another house and we were told by Annie farmer that she did not have time, she was running a business to help us, so we bought another house from a professional real estate employee. Well Mr Keller Williams you must lose alot of customers with your unprofessional employee Annie Farmer.

Fatena Younes!!This is the agent who helped me to buy my first home in Houston and she did with causing lots of financial damages to me.Do not mention about her friend Lee Fasbinder, P.R.E.I., TREC# 7507Clear View Inspections. She strongly recommended him to me, then he didn’t do his job as a inspector because I had to hire another one to find out what Lee missed.I DO NOT recommend her to anybody else because of what happened to me by her poor experience and very bad recommendations.

Great agent culture and brokerage. Keller Williams has the best education and agent-centric programs that help me serve clients with the most up to date technology and market knowledge.

Keller Williams Platinum is filled with talented agents who work hard for their clients. They are well trained, well educated and utilize technology to the highest level! I highly recommend all of the agents at Keller Williams Platinum!

Julie Baker helped me find a great rental at a great price. I would definitely recommend using her valuable experience if youre looking to rent or buy! Thank you, Julie!

Agree with John. These are definitely con artists so beware. Would hate for someone to have to endure what my family has at the hands of these people. Vengeance belongs to Jehovah but I felt the need to warn anyone who is even thinking of doing business with them that they are corrupt!

I cant say enough about the brokerage I am with. Great support, caring leaders and extremely knowledgeable.If you are considering buying or selling a home, I would be honored to help.

The staff is great, but the agent is quite the opposite. He only wants to close a deal and does not care about the parties involved. I dont recommend him.

KW Platinum has the best training possible for real estate agents new or experienced! Love the welcoming culture here!

Ive always heard great things about Keller Williams and this team at this location confirms the gossip!Great people and great location!

Great service and helped me with everything and theyre friendly.

The staff is very friendly and welcoming. They are happy to answer any questions

Most amazing place to grow my business. Love everything here.

Best experience ever. Systems, classes, culture are all great.

Amazing place to grow your business and life

Great office!