The Realty TX

I had a very disappointing experience with The Realty TX. From the start, communication was poor. Messages and emails were often ignored, and when they did respond, it felt rushed and dismissive.As a landlord, they failed to address basic maintenance issues. I reported a leaking faucet, broken heating, etc. multiple times, but repairs were delayed for weeks with no clear timeline or updates.Additionally, the property was not in the condition promised during the showing. The carpets were stained, and several appliances were outdated or not functioning.It’s clear that customer service and tenant satisfaction are not a priority. I would not recommend their services to anyone looking for a professional, reliable realtor or landlord.

Extremely prejudiced against others who are not Asian experienced a very racial encounter while attempting to purchase a home she did an awful job representing the seller. When contacted about the situation she went ghost after seller agreed to accept my offer. During this time, her staff was rude to us and we were responding with facts. It left us with a very bad impression and she refused to continue with our transaction. We went to her office to clear the misunderstanding and she refused to settle. She told her employee to say she wasn’t there however we heard her upstairs, (where she currently lives) went to speak with her and all hell broke loose. We were physically assaulted by her and verbally. We filed a police complaint against her. Never got that property. I hope her business practices are not common to others who aren’t Asian Would never use her

My wife and I needed guidance for our real estate ventures. Trinh went above and beyond to understand our specific needs and preferences by ensuring she provided tailored solutions for us. She was incredibly knowledgeable about the local market trends and would be a tremendous addition to any real estate team. We look forward to working with her and her team!

Trinh (and Melissa) were amazing allies to have on your home-buying side! Trinh is a walking encyclopedia of Houston real estate expertise and is so transparent with that knowledge of homes and the buying process. Shell shoot you straight with any house that may seem like a gem but has costly issues beneath the surface, even if that means a sale is delayed for her.Trinh is extremely passionate, friendly, and communicative. That shows through how quickly, persistently, and thoroughly she follows up with valuable information from the sellers side and online sources. Plus, every offer constructed had custom negotiation points that Trinh helped put together so we were always more comfortable knowing we were getting a good deal. If youre able to partner with Trinh and her team, youll be in good hands!

I just purchased a rental property with The Realty. I am a remote investor and having someone with deep knowledge of the local market is paramount. I am very pleased working Trinh and her team members including Mellisa and Marco. They were able to help me find a good property in this competitive market. Her team is very organized, on top of things, and have connections so remote investors like me can rely on her to accomplish their goals. I highly recommend The Realty!

It was a pleasure to work with Trinh. She helped me with the sale of my house. She took care of everything, everything, repairs, everything etc. Her staff is also extremely helpful. Before the sale, Trinh also helped me and managed my property. She is honest and always looks after the interest of her clients.

Professionalism, knowledgeableTrinh and her teammates I worked with was very nice and professional. She contacted my team to do the inspections. She was easy to work with and we have a great working relationship. I look forward to working with her again.

Trinh was so helpful and responsive which was so important as a first time buyer. She is really knowledgeable of the area and market and gave great advice. One of the most important things was that she and her assistant were very responsive and I was able to see newly listed houses in a timely manner. That was so important especially in today’s market! I really recommend using Trinh.

I wish it were possible to give this business 0 stars. Save your time and money !!!

Professional and friendly, support and guidance every step of the process. Explained everything so I could easily understand. Very happy with the home buying experience.

This is the third property that we are working with Trinh and we always had a great experience. I would definitely recommend any time

First time home buyer was a great and smooth experience with The Realty bcuz the staff is very knowledgeable, professional and friendly too.

Listing homes built in the 70s for more than homes built in 2023 is insane.

Great service! Very happy with all real estate needs.

The nicest people i ve ever dealt with.

Trinh and the team are very enthusiastic and friendly. I really like the service of everyone in the team, and this is my second home. I hope that I will have one more time to meet the team and Trinh, thank you. so many...